Read and heed all warnings and safety instructions in this manual before using this product. Failure to
follow these precautions may result in damage, injury, or death.
1) Read these instructions.
2) Keep these instructions.
3) Heed all warnings.
4) Follow all instructions.
5) Do not use this apparatus near water.
6) Clean only with a dry cloth.
7) Do not block any amplifier ventilation openings. Install in accordance with the manufacturer's
instructions.
8) Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
that produce heat.
9) Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong is provided for your safety. If the provided
plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10) Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles and the point where they exit from the apparatus.
11) Only use attachments/accessories specified by the manufacturer.
12) Use only with the Caster Pallets and accessories specified by the manufacturer or sold with the
apparatus. When a Caster Pallet is used, use caution when moving the apparatus combination
to avoid injury from tip-over.
13) Unplug this apparatus during lightning storms or when unused for long periods of time.
14) Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been
2
spilled or objects have fallen into the apparatus, does not operate normally, or has been
dropped.
15) DO NOT ATTEMPT TO OPEN THE AMPLIFIER ITSELF; IT IS NOT USER-SERVICEABLE.
i. WARNING: The loudspeaker is supplied with an AC mains power cable. Depending on the
voltage model ordered, this cable is configured with the most common ac mains connector
for that voltage. If the connector is not compatible with the local ac mains receptacle,
employ a licensed electrician to re-configure the cable with the proper connector. Ensure
that ac power supply has a properly grounded safety ground. Failure to follow this warning
could cause equipment damage, injury, or death.
FCC Compliance
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of the FCC Rules (pending). These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be required to correct the interference at his own
expense.
CAUTION: Changes or modifications not expressly approved by EAW could void the user's authority to operate
the equipment.
The normal function of the product may be disturbed by Strong Electro Magnetic Interference. If so, simply reset
the product to resume normal operation by following this instruction manual. If the product does not resume
normal operation, please use the product in another location.
WARNING: Operation of this product in a residential environment could cause radio interference.
Correct Disposal of this Product
This symbol indicates that this product should not be disposed of with your household
waste, according to the WEEE Directive (2002/96/EC) and your national law. This product
should be handed over to an authorized collection site for recycling waste electrical and
electronic equipment (WEEE). Improper handling of this type of waste could have a
possible negative impact on the environment and human health due to potentially
hazardous substances that are generally associated with WEEE. At the same time, your
cooperation in the correct disposal of this product will contribute to the effective usage
of natural resources. For more information about where you can drop off your waste equipment for recycling,
please contact your local city office, waste authority, or your household waste disposal service.
3
Table of Contents
IMPORTANT SAFETY INSTRUCTIONS - READ THIS FIRST ............................................................................................1
Correct Disposal of this Product .................................................................................................................................2
RS™ System Overview ................................................................................................................................................5
RS Two-Way Point Source ..................................................................................................................................5
Functions and Operations ..........................................................................................................................................8
Analog Audio ................................................................................................................................................... 13
AC Mains Connection .............................................................................................................................................. 14
Linking power (only on RS 123/153 Models) ................................................................................................... 14
Main ................................................................................................................................................................. 16
Rotating the horn ............................................................................................................................................ 18
Flying RS from threaded mounting points .......................................................................................................... 19
Using RS as a Stage Monitor ................................................................................................................................ 19
4
Using Pole Mount with RS (on tripod or RS subwoofer) ..................................................................................... 19
Enclosure and Integral Hardware ........................................................................................................................ 22
AC MAINS SUPPLY ............................................................................................................................................... 23
General Service .................................................................................................................................................... 24
Rigging Service ..................................................................................................................................................... 24
Service Information ............................................................................................................................................. 25
5
RS™ System Overview
RS is the newest powered point‐source loudspeaker from EAW. Drawing from EAW’s rooted legacy as a
manufacturer of high‐end touring loudspeakers, RS is designed specifically for the professional audio users in
corporate AV, rental & staging, and installation. RS Series consists of four two-way, point source models (RS121,
RS123, RS151, & RS153) and two subwoofers (RS115 & RS118).
SPECIFICATIONS
RS Two-Way Point Source
6
RS Subwoofers
7
Unpacking
Qty
Item
1
RS Series Product
1
Power Cables
1
Warranty Card
You should have visually inspected the outside of the shipping carton and noted any damage on the shipping
bill you signed. After unpacking, if you find concealed damage to the loudspeaker, save the packing materials
for the carrier's inspection, notify the carrier immediately and file a shipping damage claim.
Although EAW will help in any way possible, it is always the responsibility ofthe receiving party to file any shipping damage claim. The carrier will help prepare and file this claim.
Contents
• RS Models 121/151: IEC to Edison
• RS Models 123/153: Powercon to Edison
8
Functions and Operations
RS 121, 123, 151, 153 Rear Input Panel Diagram
1. Level (Gain) Control
Adjusts the level of the INPUT signal. Turning counterclockwise will reduce the output level and
turning clockwise will raise the overall output level of the speaker.
2. XLR Input Connector
Balanced XLR input connector for analog input signal.
3. XLR Thru (Output) Connector
Balanced XLR output connector to daisy-chain input signal to other speakers. This signal comes
directly from the input signal and is unaltered by speaker’s internal processing.
4. Balanced TRS Connector
Balanced 1/4” TRS input connector for analog input signal.
5. Line/Mic Switch
This switch controls the input sensitivity. For low-voltage signals, such as from a microphone, set the
switch to the MIC position. For high-voltage signals, such as from a mixing console, set the switch to
the LINE position.
NOTE: Utilizing the MIC switch position with a high-voltage signal may cause damage to your speaker –
be sure to use the proper switch settings based on the incoming signal strength.
9
6. Main/Monitor Button
This button is used to toggle between the speaker’s two pre-defined voicings – MAIN and MONITOR.
The MAIN voicing should be chosen when the speaker is placed on a tripod or installed. The MONITOR
voicing should be chosen when the speaker is placed on the floor or at its monitor angle – this setting
reduces the impact of low frequency floor coupling that occurs when a speaker is placed on the floor,
providing a cleaner and more coherent output.
7. Status LED Indicator
The status indicator will remain lit if the speaker is in functioning condition. If the light blinks, it
indicates that the speaker has entered temperature protection mode and must be cooled down and
power-cycled before it will function normally.
8. Signal LED Indicator
The status indicator will turn green when an input signal is detected. NOTE: Low-voltage signals may
not be able strong enough to trigger the LED indicator, but may still be heard from the speaker – this
is perfectly fine.
9. Limit LED Indicator
The limit indicator will turn red when the output has reached its maximum level. If the LED blinks
occasionally, EAW DynO™ will optimize the output and continue to provide clear output at its
maximum volume. If the LED blinks frequently or is lit continuously, reduce the level control (1) to
prevent output distortion.
NOTE: Only one signal input may be used at a time (2 or 4) – using both at the same time will result in a
distorted signal.
10
RS115 Rear Input Panel Diagram
1. Level (Gain) Control
Adjusts the level of the INPUT signal. Turning counterclockwise will reduce the output level and
turning clockwise will raise the overall output level of the speaker.
2. XLR Input Connector
Two balanced XLR input connectors for analog input signal.
3. XLR Thru/Xover (Output) Connector
Two balanced XLR output connector to daisy-chain input signal to other speakers. This signal can
either come directly from the input connector (unaltered by the speaker’s internal processing), or
high-passed at the XOVER frequency based on the position of the OUTPUT button (4).
4. Output Button
This button is used to toggle the processing of the XLR THRU/XOVER output signal. Setting the button
to THRU outputs a signal unaltered by the speaker’s internal processing, whereas setting the button to
XOVER applies a high-pass filter to the output signal at the frequency determined by the XOVER
button position (5). The button should be set to the THRU position if daisy-chaining to other
subwoofers, or if connecting a full-range speaker that utilizes an external high-pass filter. The button
should be set to XOVER if outputting directly to RS two-way speakers or if the connected full-range
speaker does not have an integrated high-pass filter option.
11
5. Crossover Button
This button is used to toggle between crossover frequencies – the two crossover frequency options
are 80Hz and 100Hz.
6. Mode Button
This button is used to toggle between the speaker’s two pre-defined voicings – Normal and Depth.
Though normal mode is tuned for deep, robust bass, depth focuses on further boosting frequencies
on the lower end of its frequency range.
7. Status LED Indicator
The status indicator will remain lit if the speaker is in functioning condition. If the light blinks, it
indicates that the speaker has entered temperature protection mode and must be cooled down and
power-cycled before it will function normally.
8. Signal LED Indicator
The status indicator will turn green when an input signal is detected. NOTE: Low-voltage signals may
not be able strong enough to trigger the LED indicator, but may still be heard from the speaker – this
is perfectly fine.
9. Limit LED Indicator
The limit indicator will turn red when the output has reached its maximum level. If the LED blinks
occasionally, EAW DynO™ will optimize the output and continue to provide clear output at its
maximum volume. If the LED blinks frequently or is lit continuously, reduce the level control (1) to
prevent output distortion.
12
RS118 Rear Input Panel Diagram
1. Level (Gain) Control
Adjusts the level of the INPUT signal. Turning counterclockwise will reduce the output level and
turning clockwise will raise the overall output level of the speaker.
2. XLR Input Connector
Two balanced XLR input connectors for analog input signal.
3. XLR Thru/Xover (Output) Connector
Two balanced XLR output connector to daisy-chain input signal to other speakers. This signal can
either come directly from the input connector (unaltered by the speaker’s internal processing), or
high-passed at the XOVER frequency based on the position of the OUTPUT button (4).
4. Output Button
This button is used to toggle the processing of the XLR THRU/XOVER output signal. Setting the button
to THRU outputs a signal unaltered by the speaker’s internal processing, whereas setting the button to
XOVER applies a high-pass filter to the output signal at the frequency determined by the XOVER
button position (5). The button should be set to the THRU position if daisy-chaining to other
subwoofers, or if connecting a full-range speaker that utilizes an external high-pass filter. The button
should be set to XOVER if outputting directly to RS two-way speakers or if the connected full-range
speaker does not have an integrated high-pass filter option.
5. Crossover Button
This button is used to toggle between crossover frequencies – the two crossover frequency options
are 80Hz and 100Hz.
13
6. Mode Button
This button is used to toggle between the speaker’s two pre-defined voicings – Normal and Punch.
Normal mode is tuned for deep, robust bass, whereas punch focuses on boosting frequencies on the
upper-end of its frequency range, adding extra power to kick drums.
7. Status LED Indicator
The status indicator will remain lit if the speaker is in functioning condition. If the light blinks, it
indicates that the speaker has entered temperature protection mode and must be cooled down and
power-cycled before it will function normally.
8. Signal LED Indicator
The status indicator will turn green when an input signal is detected. NOTE: Low-voltage signals may
not be able strong enough to trigger the LED indicator, but may still be heard from the speaker – this
is perfectly fine.
9. Limit LED Indicator
The limit indicator will turn red when the output has reached its maximum level. If the LED blinks
occasionally, EAW DynO™ will optimize the output and continue to provide clear output at its
maximum volume. If the LED blinks frequently or is lit continuously, reduce the level control (1) to
prevent output distortion.
Audio Connections
Analog Audio
Connect the output from your line-level signal source to either the XLR-3F INPUT or TRS connector on the
rear panel. These are electronically balanced inputs. Only one of these connectors can be connected at a
time – using both inputs at the same time will cause input distortion. Users must provide their own XLR/TRS
cables. The two XLR-type connectors (one female and one male) and TRS connector on the rear of each RS
series product are designed for professional audio signal levels, nominally 0 dB (= 0.775 V). Normally, use
the female XLR or TRS as the signal input. Use the male XLR as a loop-thru output to connect the same signal
input to additional RS products.
The XLR wiring convention is as
follows:
Pin 1: Shield
Pin 2: +/Hot
Pin 3: -/Cold
14
The TRS wiring convention is as follows:
Pin 1: Shield
Pin 2: +/Hot
Pin 3: -/Cold
AC Mains Connection
Connect the supplied AC mains cord to the IEC connector (RS 121/151 Models) or Neutrik® powerCON® socket
(RS 123/153 Models) on the rear of the loudspeaker. Connect the other end to an AC mains supply receptacle,
nominally 115V 60Hz or 230V 50 Hz as labeled on the loudspeaker. If necessary, have a qualified electrician
change the cable plug as required for compatibility with the local AC mains receptacle.
WARNING: Before connecting an RS loudspeaker to the AC mains supply, completely turn down the input signal to
the loudspeaker using the input level attenuator. Failing to do say may result in excessive and possibly damaging
sound pressure levels emanating from the loudspeaker when powered.
Linking power (only on RS 123/153 Models)
The Neutrik® powerCON® AC mains and AC loop connectors are
wired in parallel to provide an AC mains inlet and outlet on each
RS product. The blue AC mains inlet mates with a Neutrik®
powerCON® NACFC3A (supplied). The white AC mains outlet
mates with a Neutrik® powerCON® NACFC3B. Therefore, to loop
the AC mains from enclosure to enclosure, connect an AC mains
jumper cable as shown (jumper is not included with RS series
products).
Up to four additional RS 123/153 products can be looped in this
fashion. Use an AC loop connector to daisy-chain AC mains power from one enclosure to another. The
maximum, continuous load must not exceed 12A for the 115V version and 6A for the 230V version.
NOTE: The circuit breaker only protects the AC loop outlet, not the AC mains connector. If the continuous load
connected to the AC loop outlet exceeds the rated load, the circuit breaker will trip. For this situation, reduce the
connected load and then manually reset the circuit breaker.
15
Operating Indicators
Color/Repeat
Period
Please refer to the chart below to determine the current operating status based on the three LED indicators
located on the rear-input panel of your RS unit.
Indication
Condition Next Steps
LED
All
Status LED Green - Solid
Signal LED
Green -
Flashing/Solid
components
working
properly
An input
signal is being
received by
the amplifier.
None
None
Red - Flashing
Limiter LED
Red - Solid
ALL LEDs Flashing System Fault
Limit
The limiting parameters set in RS Products are engineered to provide a high level of protection for the drivers
while maximizing sonic performance and output. The Limit indicator in the rear input panel illuminates when
limiting is occurring. If this is flashing occasionally, meaning no more than once every 3 seconds or so, then
levels are probably OK, but at maximum if this indicator is flashing more than once every 3 seconds or so,
reduce the input signal level.
CAUTION: Electronic limiters cannot provide absolute protection against driver failure. Thus, if limiting is occurring,
it is a warning that excessive signal levels are being approached. EAW is not responsible for damaged or broken
speaker components due to user error.
The speaker is
soft limiting.
The speaker is
clipping.
None
Reduce volume until
the limit light only
flashes occasionally.
Contact EAW
Support.
Operating Limits
The RS products
limit – if the limit light is blinking every few seconds, no action is needed. If the limit light is flashing more
frequently, or is continuously on, reduce the volume to avoid distortion.
have a Limiter indicator. The speaker is designed to maximize performance and clarity at
16
Adjusting the Output Level
Starting with the input level attenuator at
the desired volume is reached, but below the point where the Limiter light illuminates.
-∞ (all the way to the left), turn the input attenuator up until
Onboard Processing & Voicing
Voicing Options
RS features two distinct voicings on two-way to accommodate select applications. To select voicings, simply
press the ‘Mode’ button on the back panel until the button position is identical to that of the desired voicing
position depicted to the right of the button.
Main
Select the ‘Main’ voicing when using RS speakers on a tripod or hung for installation.
Monitor
Select the ‘Monitor’ voicing when using the speaker as a floor wedge monitor. It’s designed to reduce floor
coupling of low frequencies, providing a clean and accurate bass response.
17
EAW DSP Innovations
DynO™
DynO™ is a revolutionary processing technique that allows
EAW Engineers to maximize output from a given amplifier
– transducer combination. As opposed to conventional
limiting which simply views amplifier output and driver
power handling in aggregate (i.e. a driver can handle 100
watts or an amplifier can produce 500 watts), the DynO
process involves much more detail and complexity. By
studying the headroom of all electronic and acoustical
devices frequency by frequency and utilizing frequency‐
dependent limiting algorithms in combination with more traditional band-pass limiting, a system’s
broadband headroom can be maximized regardless of the input signal spectrum.
EAW Focusing™
Even in well-designed professional loudspeakers, inherent sonic
flaws such as phase plug reflections, horn resonances and cone
resonances can cause undesirable audible artifacts. Implemented
through advanced digital signal processing, EAW Focusing™
generates complex filters that correct these imperfections and
improve the transient response of a loudspeaker. This is
accomplished by isolating linear, time invariant and spatially
consistent anomalies in a loudspeaker’s response and eliminating
them through advanced processing. The result is a high output,
controlled loudspeaker that provides a pristine transient response
equal to that of a direct radiating studio monitor.
18
RS Application Configurations
Rotating the horn
RS products feature a user-rotatable horn, providing exceptional application flexibility and the ability to
maintain the 90
please follow the steps outlined below.
1. Remove the retaining screws securing the grill in place using a standard Philips head screwdriver.
2. Remove the HF horn assembly by unscrewing their retaining screws using standard Philips head
screwdriver.
3. Carefully lift the HF horn/driver assembly from the baffle
4. Rotate the HF horn/driver assembly 90 degrees. *
5. Replace the HF horn/driver assembly back into the enclosure and
re-fasten the retaining screws
6. Replace the grille and re-fasten the retaining screws.
o
x 60o coverage pattern when the speaker is mounted horizontally. To rotate the horn,
The horn diagram on the left denotes the horn in its original 90° x 60° (HxV) coverage pattern, whereas the horn diagram on the right denotes
the horn in its 60° x 90° (HxV) coverage pattern.
The horn orientation can be determined by the labelling of the horn edge. The horizontal writing
denotes the corresponding horizontal dispersion angle, and the vertical writing denotes the
corresponding vertical dispersion angle. The orientation of the horn can also be determined by the
19
orientation of the horn throat opening. When the opening is in the vertical orientation, the horn is in
the default 90
o
x 60o configuration. If the opening is horizontal, the horn is in the 60o horizontal x 90o
vertical orientation.
Application Notes
Flying RS from threaded mounting points
RS products attachment points are designed to accept M10 hardware. Always use a
minimum of two points to suspend any loudspeaker. See section on “Rigging” later
in this manual for more information.
Using RS as a Stage Monitor
RS loudspeakers are designed to be placed on their side and used as
a stage monitor. To change to the correct voicing, main/monitor
button should be pressed in when in use as a floor monitor.
Using Pole Mount with RS (on tripod or RS subwoofer)
RS loudspeakers have a 35mm pole cups located on the bottom of the speaker. This
can be used to deploy the loudspeakers on either a tripod stand or on top of a
subwoofer using an M20-threaded pole as seen below.
20
Rigging
RS series products are intended to be suspended via integral rigging points, or ground-stacked. RS subwoofers
are intended to be ground-stacked only. It is the user’s responsibility to determine the viability and safety for
alternate methods and implement them accordingly.
NOTE: At a minimum, any suspended RS loudspeaker must be flown from the two top M10 rigging points. The
third point on the rear of the enclosure may be used to increase the down-tilt. Always observe load de-rating
when applying loads with lateral components to eyebolts. Use hoist rings where necessary. NEVER SUSPEND
ONE RS ENCLOSURE FROM ANOTHER – ALL FLOWN ENCLOSURES MUST BE SUPPORTED
INDEPENDENTLY.
WARNING: Mounting or overhead suspension of any heavy load can result in serious injury and equipment
damage. This work should be done by qualified persons following safe rigging practices in accordance with all
applicable safety and construction standards. Such persons must determine the required load ratings and design
factors. They must determine the mounting or suspension method that meets static, dynamic, shock, and any
other load requirements. All such work must be done in accordance with and in compliance with all federal, state,
and local regulations governing such work.
WARNING: If there is any question about the integrity or capability of any part to perform its intended function
when used to suspend or mount a loudspeaker, immediately remove it from service for repair or replacement.
WARNING: Do not under any circumstances use a loudspeaker's handles to support the weight of the
loudspeaker except for their intended use: hand carrying. The handles are not rated to support the load of the
loudspeaker for temporary or permanent installation.
WARNING: Rigging loudspeakers is an extremely serious matter with potentially lethal consequences should
anything go wrong. It is of vital importance that this task is done by persons qualified to do so and who have a
full understanding of all factors involved, with safety as the number one priority. Only persons with the
knowledge of and experience with proper hardware and safe rigging techniques should attempt to suspend or
mount loudspeaker systems overhead. For all questions involving loudspeaker rigging, consult a licensed,
qualified professional Engineer or Professional Rigger. All rigging work must be done in accordance with and in
compliance with all applicable regulations governing such work.
21
Basic Field Troubleshooting & Repair
Issue
Potential Causes
Potential Solutions
Check limit light – if the limit light is blinking
accordingly.
Power Won't Turn
On
Power Shuts Off
Suddenly
No Sound
Speaker is not connected to
a power source
Speaker power cable is not
connected properly or
faulty.
Speaker fuse blown. Replace fuse.
Speaker is not turned on. Turn on speaker.
Input cable is not connected
properly or faulty.
No signal. Check signal source.
Input signal is too low.
Connect speaker to power source using a properlyrated power cable.
Swap power cable with a known-good cable.
Replug cable into speaker power connector.
Swap cable with a known-good cable.
Replug cable into signal input connector.
Increase the gain at the signal source or using the
level knob.
If using a microphone as a source, be sure the
Mic/Line switch is set to Mic position.
Level knob is set too low.
Speaker limiting
Distorted Sound
Input signal clipping
Ground loops, A/C
grounding issues
Hum/Buzz Sound
Signal input cable is
unbalanced and too long.
Slowly increase the input gain by turning the level
knob clockwise.
frequently or statically lit, reduce volume levels
Make sure input signal source is not being
overdriven
Remove signal ground
Use a balanced cable or a shorter unbalanced cable
22
Feedback/Howling
when using
Microphone
Microphone position with
respect to speaker is
producing a feedback loop.
Move/point microphone away from speaker.
Reduce microphone gain.
If the suggested solutions do not fix the problem, please contact EAW Applications Engineering (see final page
of manual for contact.)
Rigging Problems
Because of the potential serious consequences and liabilities due to faulty rigging, contact
the EAW Service Department to determine the appropriate service solution for any
problems with the rigging hardware integral to the enclosure or EAW rigging accessories.
Enclosure and Integral Hardware
Enclosure problems, such as loose hardware, faulty joints, or other structural problems,
will usually be heard as distinct buzzes, rattles, or other unwanted noises. To test for
enclosure problems, use a sine wave signal manually swept on the loudspeaker. The
input level should be varied, because certain problems can be level as well as frequency
specific. It may be possible to field-repair some enclosure problems.
Cosmetics
While the paint finish and the wood used for the enclosures is of high quality and
durability, scuffs, marks, and other blemishes may appear from normal handling. For paint touchup, use
good quality latex paint. For a more permanent and cosmetically correct appearance, contact the EAW
Service Department for the paint specifications or to purchase small quantities for touch-up. For
cosmetically damaged wood, use common woodworking methods and materials as appropriate for the
damage.
Driver Service
A faulty driver will usually cause readily audible distortions or other unwanted noises. In
other cases, they may stop functioning. Use your ears and test signals or other sound
source to determine which one is at fault. The drivers can be field serviced by replacing the entire driver or
having the driver repaired (such as diaphragm replacement) by a qualified service technician.
1. Access the drivers by removing the front grille.
2. Remove the LF driver of HF horn/driver assembly by unscrewing their retaining screws.
3. Lift the LF driver or HF horn/driver assembly from the baffle.
4. Disconnect the signal cable from the driver.
23
5. To reinstall or replace the LF driver and/or the HF horn/driver assembly, reverse the above steps. Make
sure the LF driver is connected with the blue+ and black- signal wires and the HF driver is connected
with the red (+) and black (-) signal wires.
IMPORTANT: When reconnecting the signal wires to the driver, connect the colored wire to the plus (+)
terminal and the black wire to the (-) minus terminal.
Powered Loudspeaker Electronics
Some faults with the electronics will normally be indicated by the ‘Status’ indicator on the loudspeaker input
panel and are described in the section labeled ‘Operating Indicators’. Others should clearly be indicated by
an outright malfunction in the sound output. Such malfunctions can include:
1. No or very low sound output
2. Highly distorted sound
3. Poor frequency response, such as the loss of low or high frequencies
4. Intermittent sound
5. Excessive electronic noise
In the case of malfunctioning electronics, contact the EAW Parts Department for troubleshooting and
repair instructions.
Internal Electronics and Wiring
Faulty electronics are serviced by replacing the entire amplifier module. A replacement module consists of
the power amplifiers, DSP board, power supply, connectors and indicators, all pre-mounted on the
amplifier panel. See ‘Swapping Amplifier Modules’ above for amplifier replacement instructions.
Electrical Warnings
AC MAINS SUPPLY
WARNING: Read all instruction and cautionary notes concerning electrical power in the EAW Loudspeaker
Owner’s Manual.
Operating Temperature
The operating temperature range is 32° F to 113° F / 0°C to 45° C.
NOTE: When in operation and under load, maintain at least 6 inches of clearance below and 36 inches of
clearance behind all fan inlets and outlets.
24
Service, Inspection & Maintenance
General Service
All components in the RS systems are designed to withstand the most rigorous and demanding
environments. Through regular operation it may still be necessary to replace acoustical, electronic and
mechanical components. The section below offers guidelines for user-serviceable parts. If you have any
questions about replacing components in RS series products, please contact EAW Service
immediately and before performing the replacement.
CAUTION: These servicing instructions are for use by qualified service personnel only. To reduce the
risk of electric shock, do not perform any servicing other than that contained in the operating
instructions unless you are qualified to do so.
Rigging Service
Because of the potential serious consequences and liabilities due to faulty rigging, contact EAW to
determine the appropriate service solution for any rigging hardware concerns.
Routine Maintenance
DO NOT ATTEMPT TO OPEN, REPAIR OR SERVICE THE POWER PLANT; IT IS NOT USERSERVICEABLE.
Internal Electronics and Wiring
The RS Amplifier Module is not user-serviceable and must be sent to EAW for repair. In the unlikely event
of a failure of any amplifier or processing components, simply remove and replace the entire Amplifier
Module with a spare.
DO NOT ATTEMPT TO OPEN, REPAIR OR SERVICE THE AMPLIFIER MODULE.
25
Contacting EAW
We have attempted to make this manual as thorough as possible. However, feel free to contact us with
any further questions or comments for topics not covered.
Operating Questions
EAW Applications Engineering
Tel 508-234-6158
Tel 800-992-5013 (USA only)
e-mail design@eaw.com
Service Information
EAW® Service Department
One Main Street Building 9
Whitinsville, MA 01588 USA
Tel 508-234-6158 x3
Tel 800-992-5013 (USA only)
e-mail parts@eaw.com
26
Warranty Information
Eastern Acoustic works (EAW) warrants its products for these periods starting from the date of delivery to the
owner from an authorized dealer or authorized EAW distributor. Loudspeakers 6 years; Weather Protected
(WP) Loudspeakers 5 years; Active Electronics 2 years; Accessories 2 years.
WHAT IS COVERED:
During the applicable warranty period, EAW warrants the product against defects in workmanship and
materials and against malfunctions. EAW will remedy all such defects and malfunctions without charge for
parts or labor if the warranty applies. Final determination of warranty coverage lies solely with EAW.
WHAT IS NOT COVERED:
1. This warranty does not extend to damage or malfunctions resulting from, but not limited to, shipment,
improper installation, misuse, neglect, abuse, normal wear, accident, or to any product on which the serial
number has been modified or removed.
2. Exterior defects in or damage to the exterior appearance are specifically excluded from this warranty.
3. EAW shall not be liable for incidental or consequential damages resulting from the use of this product.
4. Repairs and/or modifications by other than EAW or an authorized EAW distributor automatically void this
warranty.
OBTAINING WARRANTY SERVICE:
1. Obtain a factory Return Authorization (RA) number (required) by contacting the EAW Service Department.
2. Write the RA number so it is prominently displayed on the outside of the shipping carton. Any products
received without an assigned RA number that is clearly visible upon arrival at the factory will be refused.
3. Enclose a proof of the original delivery date or a copy of the original sales receipt.
4. Enclose a description of the suspected defect or malfunction and the conditions, if any, which caused the
problem.
5. Return the product to EAW or to an authorized EAW distributor.
WARRANTY SHIPPING:
1. You are responsible for prepaying shipping costs F.O.B. EAW, Whitinsville or to an authorized EAW
distributor.
2. Shipping products must be properly packaged. Where possible, use the original shipping carton and
packing materials. If the original shipping carton cannot be used, contact EAW to send you a new carton, for
which there will be a small charge.
3. EAW will not be responsible for damage resulting from inadequate packing. Any units received damaged
due to improper packaging will be deemed out of warranty.
4. If the product is found to be under warranty, EAW will prepay return shipping costs for standard, ground
transportation. If you need expedited shipping, you will be charged for this.
YOUR WARRANTY RIGHTS:
This warranty is exclusive, and no other warranty is expressed or implied. You have specific legal rights under
this warranty. You may have additional rights that are specific to your region. Additionally, the applicability of
certain provisions or this warranty may vary for your region. In no event shall this warranty affect your
statutory rights. Contact EAW, your local EAW distributor, or EAW dealer for any additional information.