Eaton Power Xpert Series, 9395C-1000/1100, 9395C-1100/1100, 9395C-1000/1000 Installation And Operation Manual

Eaton® Power Xpert® 9395C UPS
1000kW/1000kVA, 1000kW/1100kVA or 1100kW/1100kVA
Installation and Operation Manual
Eaton® Power Xpert® 9395C UPS
1000kW/1000kVA, 1000kW/1100kVA or 1100kW/1100kVA
Installation and Operation Manual
IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS
This manual contains important instructions that you should follow during installation and maintenance of the UPS
CONSIGNES DE SÉCURITÉ IMPORTANTES CONSERVER CES INSTRUCTIONS
Ce manuel comporte des instructions importantes que vous êtes invité à suivre lors de toute procédure d'installation et de maintenance des batteries et de l'onduleur. Veuillez consulter entièrement ces instructions avant de faire fonctionner l'équipement et conserver ce manuel afin de pouvoir vous y reporter ultérieurement.
WARNING
This is a product for restricted sales distribution to informed partners (EN/IEC 62040-2). Installation restrictions or
additional measures may be needed to prevent electromagnetic disturbances.
AVERTISSEMENT!
Les ventes et la distribution de ce produit sont limitées aux partenaires avisés (EN/CEI 62040-2). Des restrictions en matière d’installation ou des mesures supplémentaires sont parfois nécessaires pour éviter les perturbations électromagnétiques.
Eaton and Power Xpert are registered trademarks and PredictPulse is a trademark of Eaton or its subsidiaries and affiliates. CA Technologies is a registered trademark of CA, Inc. IBM and AS/400 are registered trademarks of International Business Machines Corporation. Modbus is a registered trademark of Schneider Electric. National Electrical Code and NEC are registered trademarks of National Fire Protection Association, Inc. All other trademarks are property of their respective companies.
©Copyright 2018 Eaton, Raleigh, NC, USA. All rights reserved. No part of this document may be reproduced in any way without the express written approval of Eaton.

TABLE OF CONTENTS

TABLE OF CONTENTS
1 INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
1.1 UPS Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
1.1.1 Installation Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
1.1.2 Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
1.1.3 Customer Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
1.1.4 Advanced Battery Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
1.1.5 Power Management Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
1.2 Options and Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
1.2.1 Integrated Battery Cabinets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
1.2.2 Sync Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
1.2.3 Single-Feed Kit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
1.2.4 Continuous Static Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
1.2.5 Monitoring and Communication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
1.3 Battery System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
1.4 Using This Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
1.5 Conventions Used in This Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
1.6 Symbols, Controls, and Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
1.7 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
2 SAFETY WARNINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
3 UPS INSTALLATION PLAN AND UNPACKING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
3.1 Creating an Installation Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
3.2 Preparing the Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
3.2.1 Environmental Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
3.2.2 Installation Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
3.2.3 UPS System Power Wiring Preparation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
3.3 Inspecting and Unpacking the UPS Cabinets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
4 INSTALLATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
4.1 Preliminary Installation Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
4.2 Unloading the UPS Sections from the Pallet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
4.3 Mechanically Joining the Sections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
4.4 Electrically Connecting the Sections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
4.5 Battery System Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
4.6 Installing UPS External and Battery Power Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
4.6.1 External Power Wiring Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
4.6.2 Battery Power Wiring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22
4.7 Installing Interface Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23
4.7.1 TB1, TB2, and TB3 Connections (Other than TB1 Battery Interface Connections) . . . . . . . . . . . . . . . 4-24
4.7.2 TB1 Battery Interface Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-29
4.7.3 X-Slot Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-30
4.8 Installing a REPO Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-31
4.9 Installing Options, Accessories, and Distributed Bypass Control Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-34
4.10 Initial Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-34
4.11 Completing the Installation Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-34
Eaton® Power Xpert® 9395C UPS Installation and Operation Manual P-164000821—Rev 01 www.eaton.com/powerquality i
TABLE OF CONTENTS
5 INSTALLING OPTIONS AND ACCESSORIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
5.1 Installing an Optional Powerware Hot Sync CAN Bridge Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
5.2 Installing an Optional Remote Monitor Panel II. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
5.3 Installing an Optional Relay Interface Module II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
5.4 Installing an Optional Supervisory Contact Module II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
5.5 Accessory Mounting Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
6 UNDERSTANDING UPS OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
6.1 UPS System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
6.2 Single UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
6.2.1 Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
6.2.2 Online Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
6.2.3 Energy Saver System (ESS) Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
6.2.4 Bypass Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
6.2.5 Battery Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
6.2.6 Maintenance Bypass Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
6.2.7 Transfer to Maintenance Bypass and Load Bank Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
6.2.8 Transfer to Maintenance Bypass and Load Bank Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
6.3 Single UPS Unit System Oneline Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
7 UPS OPERATING INSTRUCTIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
7.1 UPS Controls and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
7.1.1 Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
7.1.2 DC Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
7.2 Color Touchscreen Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
7.3 Using the Color Touchscreen Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
7.3.1 Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
7.3.2 Using the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
7.3.3 Using the Main Menu Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
7.3.4 Power Maps Screen (Online Mode) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
7.3.5 Power Maps Screen (Bypass Mode). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10
7.3.6 Command Confirmation Pop-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10
7.3.7 Meters Summary Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11
7.3.8 Input Meters Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12
7.3.9 Input Meters Detail Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14
7.3.10 Battery Meters Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-15
7.3.11 System Events Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-17
7.3.12 User Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-17
7.3.13 System Status Screen and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-19
7.3.14 Settings Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-21
7.3.15 Configuration Options Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-22
7.3.16 Energy Advantage Architecture (EAA) Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-22
7.3.17 Statistics Basic Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-24
7.3.18 ESS Comparison Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-25
7.3.19 UPS Module Map Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-25
7.3.20 System Overview Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-26
7.4 UPS Operation using the Color Touchscreen Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-27
7.4.1 Starting the UPS in Online Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-27
7.4.2 Using the Remote Emergency Power-off Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-28
ii Eaton® Power Xpert® 9395C UPS Installation and Operation Manual P-164000821—Rev 01 www.eaton.com/powerquality
TABLE OF CONTENTS
8 COMMUNICATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
8.1 X-Slot Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
8.2 PredictPulse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
8.2.1 PredictPulse Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
8.2.2 Installing PredictPulse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
8.3 Power Management Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
8.4 Building Alarm Monitoring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
8.5 General Purpose Relay Contact. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
8.6 Remote Monitor Panel II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4
8.7 Relay Interface Module II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
8.8 Supervisory Contact Module II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7
9 UPS MAINTENANCE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
9.1 Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
9.2 Performing Preventive Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
9.2.1 DAILY Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
9.2.2 MONTHLY Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
9.2.3 PERIODIC Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5
9.2.4 ANNUAL Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5
9.2.5 BATTERY Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5
9.3 Installing Batteries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-6
9.4 Recycling the Used Battery or UPS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-6
9.5 Maintenance Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
10 PRODUCT SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
10.1 Model Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
10.2 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
10.2.1 UPS Input. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
10.2.2 UPS Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2
10.2.3 UPS Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2
10.2.4 Battery RunTime Ratings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2
WARRANTY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . W-1
Eaton® Power Xpert® 9395C UPS Installation and Operation Manual P-164000821—Rev 01 www.eaton.com/powerquality iii
TABLE OF CONTENTS
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iv Eaton® Power Xpert® 9395C UPS Installation and Operation Manual P-164000821—Rev 01 www.eaton.com/powerquality

LIST OF FIGURES

LIST OF FIGURES
Figure 1-1. Eaton 9395C-1100 UPS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Figure 3-1. UPS Cabinet Dimensions – (Front View) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Figure 3-2. UPS Cabinet Dimensions (Right Side View) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Figure 3-3. ISBM Section Dimensions (Front View) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Figure 3-4. ISBM Section Dimensions (Top View). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Figure 3-5. ISBM Section Dimensions (Bottom View). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Figure 3-6. PM Section Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Figure 3-7. PM Dimensions – (Top View) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Figure 3-8. UPS Center of Gravity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Figure 3-9. Remote EPO Switch Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Figure 3-10. UPS Cabinet as Shipped on Pallet (ISBM Section) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Figure 3-11. UPS Cabinet as Shipped on Pallet (PM Section) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
Figure 4-1. Removing the ISBM Section Left Side Shipping Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Figure 4-2. Removing the ISBM Section Right Side Shipping Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Figure 4-3. Removing the PM Section Left Side Shipping Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Figure 4-4. Removing the PM Section Right Side Shipping Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Figure 4-5. Section Joining . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Figure 4-6. ISBM and PM Sections Joined . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Figure 4-7. ISBM Section to PM Section Joining Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Figure 4-8. ISBM Section Intercabinet Power Terminal Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
Figure 4-9. ISBM Section Output Power to PM Terminal Detail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Figure 4-10. UPS Intercabinet Interface Harness Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
Figure 4-11. Pl1 Interface Board Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Figure 4-12. J39 Location on Pl1 Interface Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Figure 4-13. ISBM and PM Section Debris Shields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
Figure 4-14. ISBM and PM Section Conduit and Wire Entry Locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
Figure 4-15. ISBM Section Power Terminal Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
Figure 4-16. ISBM Section Power Terminal Detail AA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21
Figure 4-17. ISBM Section Power Terminal Detail BB – Common Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23
Figure 4-18. ISBM Section Interface Terminal Locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25
Figure 4-19. Interface Terminal Detail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27
Figure 4-20. Typical Alarm Relay Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27
Figure 4-21. Terminal Blocks TB1, TB2, and TB3 Connector Assignments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-28
Figure 4-22. Typical Battery Interface Connection – Common Battery System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-29
Figure 4-23. X-Slot Communication Bays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-30
Figure 4-24. REPO Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-31
Figure 4-25. Normally-Open REPO Switch Wiring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-32
Figure 4-26. Normally-Closed REPO Switch Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-33
Figure 4-27. Normally-Closed and Normally-Open REPO Switch Wiring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-33
Figure 5-1. Powerware Hot Sync CAN Bridge Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Figure 5-2. Hot Sync CAN Bridge Card Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Figure 5-3. Remote Monitor Panel II and Relay Interface Module II Terminal Locations . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Figure 5-4. Remote Monitor Panel II, Relay Interface Module II, or Supervisory Contact Module II Wiring . . . . . . . . . . 5-5
Figure 5-5. J1, J2, J3, and J4 15-Pin D-Sub Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Figure 5-6. Supervisory Contact Module II Terminal Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Figure 5-7. Supervisory Contact Module II TB2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Eaton® Power Xpert® 9395C UPS Installation and Operation Manual P-164000821—Rev 01 www.eaton.com/powerquality v
LIST OF FIGURES
Figure 5-8. Remote Monitor Panel II Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Figure 5-9. Relay Interface Module II Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Figure 5-10. Supervisory Contact Module II Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Figure 6-1. Main Elements of the UPS System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Figure 6-2. Path of Current Through the UPS in Online Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Figure 6-3. Path of Current Through the UPS in Bypass Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Figure 6-4. Path of Current Through the UPS in Battery Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Figure 6-5. One PM, Common Rectifier Feed, Common Battery, Dual-Feed Configuration. . . . . . . . . . . . . . . . . . . . . . 6-9
Figure 6-6. Simplified Dual-Feed UPS with Maintenance Bypass Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
Figure 7-1. UPS Controls and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Figure 7-2. Remote Shunt Trip Switch - Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Figure 7-3. UPS Color Touchscreen Control Panel (Typical) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Figure 7-4. UPS Color Touchscreen Control Panel (Typical) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Figure 7-5. Parts of the Touch Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
Figure 7-6. Sign In or Password Request Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
Figure 7-7. Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Figure 7-8. Main Menu and Power Maps Screen (Online Mode) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Figure 7-9. Output kVA Screen from Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Figure 7-10. Average Efficiency Screen from Home Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9
Figure 7-11. Consumption Screen from Home Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9
Figure 7-12. Bypass Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10
Figure 7-13. Typical Command Confirmation Screen (Charger Off) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10
Figure 7-14. Meters Summary Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11
Figure 7-15. Input Meters Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12
Figure 7-16. Bypass Meters Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12
Figure 7-17. Output Meters Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-13
Figure 7-18. Input Meters Detail Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14
Figure 7-19. Select Source Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14
Figure 7-20. Battery Meters Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-15
Figure 7-21. Battery Log Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-15
Figure 7-22. Battery Log Detail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-16
Figure 7-23. Battery Log Summary Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-16
Figure 7-24. System Events Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-17
Figure 7-25. User Log Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-18
Figure 7-26. User Log Detail Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-18
Figure 7-27. System Status Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-19
Figure 7-28. Module Controls Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-19
Figure 7-29. Module Control Detail Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-20
Figure 7-30. Online Mode Metering Method Option Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-20
Figure 7-31. Bypass Mode Metering Method Option Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-21
Figure 7-32. Settings Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-21
Figure 7-33. Configuration Options Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-22
Figure 7-34. Energy Advantage Architecture (EAA) Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-22
Figure 7-35. Disable ESS Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-23
Figure 7-36. High Alert Timer Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-23
Figure 7-37. Statistics Basic Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-24
Figure 7-38. Statistics Data Detail Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-24
Figure 7-39. ESS Comparison Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-25
vi Eaton® Power Xpert® 9395C UPS Installation and Operation Manual P-164000821—Rev 01 www.eaton.com/powerquality
LIST OF FIGURES
Figure 7-40. UPS Module Map Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-25
Figure 7-41. System Overview Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-26
Figure 7-42. REPO Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-29
Figure 8-1. Optional X-Slot Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Figure 8-2. Remote Monitor Panel II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4
Figure 8-3. Relay Interface Module II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Figure 8-4. Supervisory Contact Module II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7
Figure 9-1. ISBM Section Air Filter Locations - Continuous Static Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Figure 9-2. PM Section Air Filter Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5
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LIST OF FIGURES
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viii Eaton® Power Xpert® 9395C UPS Installation and Operation Manual P-164000821—Rev 01 www.eaton.com/powerquality

Chapter 1 Introduction

The Eaton® Power Xpert® 9395C uninterruptible power supply (UPS) is a true online, continuous-duty, transformerless, double-conversion, solid-state, three-phase system, providing conditioned and uninterruptible AC power to protect the customer's load from power failures.
The Power Xpert 9395C contains a section configured as an integrated system bypass module (ISBM) rated for a maximum of 1100 kVA.
The Eaton 9395C online power protection system is used to prevent loss of valuable electronic information, minimize equipment downtime, and minimize the adverse effect on production equipment due to unexpected power problems.
The Eaton 9395C UPS continually monitors incoming electrical power and removes the surges, spikes, sags, and other irregularities that are inherent in commercial utility power. Working with a building's electrical system, the UPS system supplies clean, consistent power that sensitive electronic equipment requires for reliable operation. During brownouts, blackouts, and other power interruptions, batteries provide emergency power to safeguard operation.
The UPS is housed in a free-standing cabinet, divided into two sections to facilitate shipping:
l
Integrated System Bypass Module (ISBM)
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Power Module (PM)
The sections match in style and color and have safety shields behind the door and front panels for hazardous voltage protection.
The Eaton 9395C UPS configuration is shown in Figure 1-1.
NOTE Startup and operational checks must be performed by an authorized Eaton
Customer Service Engineer, or the warranty terms specified on page W-1 become void. This service is offered as part of the sales contract for the UPS system. Contact an Eaton service representative in advance (usually a two-week notice is required) to reserve a preferred startup date
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Introduction
Figure 1-1. Eaton 9395C-1100 UPS

1.1 UPS Standard Features

The UPS has many standard features that provide cost-effective and consistently reliable power protection. The descriptions in this section provide a brief overview of the UPS standard features.

1.1.1 Installation Features

Each UPS section is shipped separately. The sections are mechanically and electrically joined at the installation site, and can be permanently bolted to the floor.
Power wiring can be routed through the top or bottom of the cabinet with connections made to easily accessible terminals. Control wiring is routed through the top of the cabinet and must be installed in accordance with Class 1 wiring methods.

1.1.2 Control Panel

The control panel, located on the front of the UPS is a 7-inch color touchscreen to control the operation of the UPS and to display the status of the UPS system. See Chapter 7, “UPS Operating Instructions” for additional information.

1.1.3 Customer Interface

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Building Alarm Monitoring. Up to five inputs in the UPS are available to connect the facility's alarm system contacts. Some system configurations may limit the number of inputs available. The UPS uses these inputs to monitor the building alarms in addition to the UPS status. See Chapter 8, “Communication” for additional information.
PM SECTIONISBM SECTION
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l
Alarm Contact. One alarm contact is provided for connection to equipment at the facility, such as a light, an audible alarm, or a computer terminal. The equipment connected to this contact alerts you to a UPS alarm. See Chapter 8, “Communication” for additional information.
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X-Slot® Communication Bays. Four communication bays are standard equipment. One to four optional X-Slot® connectivity cards can be installed in the UPS module at any time. X-Slot cards are quickly installed at the front of the UPS and are hot-pluggable. See Chapter 8, “Communication” for additional information.

1.1.4 Advanced Battery Management

A three-stage charging system increases battery service life by optimizing recharge time, and protects batteries from damage due to high current charging and inverter ripple currents. Charging at high currents can overheat and damage batteries.

1.1.5 Power Management Software

Eaton’s Intelligent Power® Software solution, based on Web2.0 technology, includes two applications: Intelligent Power allows graceful shutdown of operating systems. See Chapter 8, “Communication” for additional information.
®

1.2 Options and Accessories

Contact an Eaton sales representative for information about the following options.
Introduction
Manager™ for UPS management and monitoring, and Intelligent Power® Protector™, which

1.2.1 Integrated Battery Cabinets

Battery backup protection can be provided by equipping the UPS system with Eaton 9395C battery cabinets containing sealed lead-acid, maintenance-free batteries. The cabinets are designed for standalone installation and may be installed adjacent to the UPS or in a separate location. The recommended installation location for adjacent battery cabinets is on the right side of the UPS cabinet to allow for future expansion using an external module.
Consult the Eaton
®
Power Xpert® 9395C Integrated Battery Cabinet (Models 1085 and 1085HR) Installation
Manual (TBD) for specifics on battery cabinet usage with the 9395C.

1.2.2 Sync Control

An optional Eaton 9395C Sync Control maintains the critical load outputs of two separate single module 9395C UPS systems in synchronization. This option facilitates the uninterrupted transfer of the load from one load bus to another by means of transfer switches. The Sync Control is housed in a wall-mounted panel that can be located between the UPS units for easy wiring.

1.2.3 Single-Feed Kit

An optional kit is available for converting the dual-feed rectifier and bypass inputs to a single-feed configuration. The kit consists of jumpers and bus bar extensions for each phase, and the hardware required for installation.

1.2.4 Continuous Static Switch

A continuous static switch is used to provide transfer of the load from the inverter to the bypass source in the event the inverter become unavailable.

1.2.5 Monitoring and Communication

The UPS system can be further enhanced by adding optional accessories such as a Remote Emergency Power-off (REPO) control, RMP II, SCM II, RIM II, or X-Slot communication cards. See Chapter 5, “Installing Options and Accessories” for additional information.
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Remote Monitor Panel II (RMP II) – An optional RMP II contains backlit status indicators and a local horn,
allowing monitoring of the operational status and alarm condition of the UPS from virtually any location within the facility.
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Introduction
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Relay Interface Module II (RIM II) – An optional RIM II uses relay contact closures to indicate the UPS
operating status and alarm condition.
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Supervisory Contact Module II (SCM II) – An optional SCM II establishes an interface between the UPS
system equipment and the customer's monitor.
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X-Slot Cards – Optional X-Slot cards support several protocols, such as SNMP, HTTP, IBM AS/400, and
Modbus.
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PredictPulse™ Remote Monitoring and Management Service – PredictPulse is a subscription monitoring and
management service from Eaton that collects and analyzes data from connected power infrastructure devices, providing us with the insight needed to make recommendations and take action on your behalf. It’s also powered by CA Technologies, bringing together the best in hardware and software. Like a second set of eyes on your power infrastructure, PredictPulse provides 24/7 remote monitoring of alarms and system performance (load, temperature/humidity, battery health, energy savings and service level) to reduce downtime risk and expedite repairs. PredictPulse also shares real-time status and trend information via an online dashboard and smartphone mobile app (Apple and Android), giving subscribers insights about past and current performance, a list of all active alarms, and asset management data (i.e., battery date codes, last and next scheduled service dates, firmware versions). The service notifies customers of critical alarms, supports remote diagnostics, and facilitates smart dispatch of technicians. PredictPulse requires a Power Xpert® Gateway Card (PXGX) connectivity card in an X-Slot communication bay and an Environmental Monitoring Probe (EMP) for battery temperature/humidity monitoring.
See Chapter 8, “Communication” for additional information on monitoring and communication features.

1.3 Battery System

Although not provided with the UPS, a battery system is required to provide emergency short-term backup power to safeguard operation during brownouts, blackouts, and other power interruptions. The battery system should be equipped with lead-acid batteries. An external battery disconnect switch must be used.
UPSs in distributed bypass and parallel systems must use a separate battery system.
See the battery related documents located in the system manual for battery cabinet specifics.

1.4 Using This Manual

This manual describes how to install and operate the Eaton 9395C UPS. Read and understand the procedures described in this manual to ensure trouble-free installation and operation. In particular, be thoroughly familiar with the REPO procedure (see paragraph 7.4.2).
The information in this manual is divided into sections and chapters. The system, options, and accessories being installed dictate which parts of this manual should be read. At a minimum, Chapters 1 through 4 and Chapter 7 should be examined.
Read through each procedure before beginning the procedure. Perform only those procedures that apply to the UPS system being installed or operated.
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1.5 Conventions Used in This Manual

This manual uses these type conventions:
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Bold type highlights important concepts in discussions, key terms in procedures, and menu options, or represents a command or option that you type or enter at a prompt.
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Italic type highlights notes and new terms where they are defined.
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Screen type represents information that appears on the screen or LCD.
Icon Description
Information notes call attention to important features or instructions.
[Keys] Brackets are used when referring to a specific key, such as [Enter] or [Ctrl].
In this manual, the term UPS refers only to the UPS cabinet and its internal elements. The term UPS system refers to the entire power protection system – the UPS cabinet, the battery system, and options or accessories installed.

1.6 Symbols, Controls, and Indicators

The following are examples of symbols used on the UPS or accessories to alert you to important information:
Introduction
RISK OF ELECTRIC SHOCK - Observe the warning associated with the risk of electric shock symbol.
CAUTION: REFER TO OPERATOR'S MANUAL - Refer to your operator's manual for additional information, such as important operating and maintenance instructions.
This symbol indicates that you should not discard the UPS or the UPS batteries in the trash. This product contains sealed, lead-acid batteries and must be disposed of properly. For more information, contact your local recycling/reuse or hazardous waste center.
This symbol indicates that you should not discard waste electrical or electronic equipment (WEEE) in the trash. For proper disposal, contact your local recycling/reuse or hazardous waste center.
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Introduction

1.7 Getting Help

If help is needed with any of the following:
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Scheduling initial startup
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Regional locations and telephone numbers
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A question about any of the information in this manual
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A question this manual does not answer
Please call the Customer Reliability Center at:
United States: 1-800-843-9433 or 1-919-870-3028 Canada: 1-800-461-9166 ext 260 All other countries: Call your local service representative
Please use the following e-mail address for manual comments, suggestions, or to report an error in this manual:
E-ESSDocumentation@eaton.com
1-6 Eaton® Power Xpert® 9395C UPS Installation and Operation Manual P-164000821—Rev 01 www.eaton.com/powerquality

Chapter 2 Safety Warnings

IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS
This manual contains important instructions that should be followed during installation and
maintenance of the UPS and batteries. Read all instructions before operating the equipment and save this manual for future reference.
The UPS is designed for industrial or computer room applications, and contains safety shields
behind the door and front panels. However, the UPS is a sophisticated power system and should be handled with appropriate care.
This UPS contains LETHAL VOLTAGES. All repairs and service should be performed by AUTHORIZED
SERVICE PERSONNEL ONLY. There are NO USER SERVICEABLE PARTS inside the UPS.
Cet onduleur peut générer des TENSIONS MORTELLES. L’installation et l’entretien ne doivent être effectués que par le PERSONNEL AUTORISÉ. Ne contient AUCUNE PIÈCE REMPLAÇABLE.
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The UPS is powered by its own energy source (batteries). The output terminals may carry live
voltage even when the UPS is disconnected from an AC source.
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To reduce the risk of fire or electric shock, install this UPS in a temperature and humidity
controlled, indoor environment, free of conductive contaminants. Ambient temperature must not exceed 40°C (104°F). Do not operate near water or excessive humidity (95% maximum).
The system is not intended for outdoor use.
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Ensure all power is disconnected before performing installation or service.
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Batteries can present a risk of electrical shock or burn from high short.circuit current. The following precautions should be observed: 1) Remove watches, rings, or other metal objects; 2) Use tools with insulated handles; 3) Do not lay tools or metal parts on top of batteries; 4) Wear rubber gloves and boots.
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ELECTRIC ENERGY HAZARD. Do not attempt to alter any UPS or battery wiring or connectors. Attempting to alter wiring can cause injury.
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As a result of the connected loads high leakage current is possible. Connection to earth ground is required for safety and proper product operation. Do not check UPS operation by any action that includes removal of the earth (ground) connection with loads attached.
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Do not open or mutilate batteries. Released electrolyte is harmful to the skin and eyes. It may be toxic.
DANGER
DANGER!
WARNING
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Safety Warnings
AVERTISSEMENT!
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L’onduleur est alimenté par sa propre source d’énergie (batteries). Les bornes de sortie peuvent être sous tension, même lorsque l’onduleur est débranché d’une source de courant alternatif.
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Pour réduire les risques d’incendie et de decharge électrique, installer l’onduleur à l’intérieur, dans un endroit exempt d’éléments conducteurs et où la température et l’humidité sont régulées. La température ambiante ne doit pas dépasser 40°C (104°F). Ne pas faire fonctionner près d’une source d’eau ou dans un endroit très humide (95% maximum). Le système n’est pas conçu pour une utilisation extérieure.
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Toutes les sources d’alimentation doivent être débranchées avant de procéder à l’installation et
à l’entretien.
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Les batteries peuvent présenter un risque de décharge électrique ou de brûlure en raison du courant de court-circuit élevé. Les précautions de base suivantes doivent être suivies: 1) retirer les montres, bagues et autres objets métalliques; 2) utiliser des outils munis d’une poignée isolée; 3) ne pas déposer les outils ou des pièces de métal sur les batteries; 4) porter des gants et des bottes en caoutchouc.
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DANGERS ÉLECTRIQUES. Ne pas tenter de modifier le câblage et les connecteurs de l’onduleur ou des batteries. Toute tentative de modification peut provoquer des blessures.
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Les charges raccordées pourraient provoquer un courant de fuite élevé. La mise à la terre est donc obligatoire pour garantir la sécurité et le bon fonctionnement du produit. Lors de la vérification du fonctionnement de l’UPS, ne pas enlever la mise à la terre si des charges y sont raccordées.
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Ne pas ouvrir ni abîmer les batteries. L’électrolyte qu’elles contiennent est dangereux pour la peau et les yeux. Il peut être toxique.
CAUTION
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Installation or servicing should be performed by qualified service personnel knowledgeable of UPS and battery systems, and required precautions. Keep unauthorized personnel away from equipment. Consider all warnings, cautions, and notes before installing or servicing equipment.
DO NOT DISCONNECT the batteries while the UPS is in Battery mode.
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Replace batteries with the same number and type of batteries as originally installed with the UPS.
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Disconnect the charging source prior to connecting or disconnecting terminals.
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Determine if the battery is inadvertently grounded. If it is, remove the source of the ground. Contacting any part of a grounded battery can cause a risk of electric shock. An electric shock is less likely if you disconnect the grounding connection before you work on the batteries.
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Proper disposal of batteries is required. Refer to local codes for disposal requirements.
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Do not dispose of batteries in a fire. Batteries may explode when exposed to flame.
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Keep the UPS door closed and front panels installed to ensure proper cooling airflow and to protect personnel from dangerous voltages inside the unit.
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Do not install or operate the UPS system close to gas or electric heat sources.
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The operating environment should be maintained within the parameters stated in this manual.
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Keep surroundings uncluttered, clean, and free from excess moisture.
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Observe all DANGER, CAUTION, and WARNING notices affixed to the inside and outside of the equipment.
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Safety Warnings
ATTENTION!
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L’installation et l’entretien doivent être effectués par du personnel qualifié en matière d’onduleurs et de batteries, il doit connaître les précautions qui s’imposent. Le personnel non autorisé doit être tenu à l’écart de l’équipement. Il est important de prendre connaissance des avertissements, des mises en garde et des avis avant de procéder à l’installation ou à l’entretien de l’équipement. NE PAS DÉBRANCHER les batteries lorsque l’onduleur est en mode Batterie.
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Ne jamais jeter les batteries au feu. L'exposition aux flammes risque de les faire exploser.
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Déconnecter la source d’alimentation avant de brancher ou débrancher les bornes.
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Vérifier que la batterie n’est pas, par inadvertance, reliée à la terre. Si c’est le cas, couper la
source de mise à la terre. Les contacts avec une batterie reliée à la terre peuvent provoquer des risques de décharge électrique. Ces risques sont atténués si la mise à la terre est annulée avant le début des travaux sur les batteries.
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L’élimination appropriée des batteries est requise. Se reporter aux codes locaux pour connaître les exigences liées à l’élimination
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Ne pas jeter les batteries au feu. Les batteries peuvent exploser lorsqu’elles sont exposées à des flammes.
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Garder les portes de l’onduleur fermées et les panneaux avant en place pour garantir une circulation adéquate de l’air de refroidissement et pour protéger le personnel des tensions dangereuses dans l’unité.
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Ne pas installer ni faire fonctionner l’onduleur près d’une source de chaleur au gaz ou à l’électricité.
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Le milieu de fonctionnement doit toujours correspondre aux paramètres établis dans ce manuel.
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Maintenir les lieux rangés, propres et exempts d’une humidité excessive.
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Respecter les étiquettes DANGER, MISE EN GARDE et AVERTISSEMENT se trouvant à l’intérieur et à l’extérieur de l’équipement.
CAUTION
To prevent damage to the wiring channel and wiring in the UPS cabinet base when lifting or moving the cabinet:
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Lift and move the cabinet using only the front or rear forklift slots.
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Verify that the forklift forks are in a horizontal position before inserting them into the forklift
slots.
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DO NOT angle fork tips upward.
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Insert the forks all the way through the base. DO NOT insert forks partially into the base to move the cabinet.
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Forks may be partially inserted into the front or rear forklift slots for minor positioning if the forks are kept in a horizontal position with no upward angling.
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DO NOT use the forklift slots on the end of the cabinet to move the cabinet.
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End forklift slots may be used for minor positioning if the forks are kept in a horizontal position with no upward angling.
If these instructions are not followed, damage to the wiring channel and wiring will occur.
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Safety Warnings
ATTENTION!
Pour éviter d’endommager le câblage et son canal à la base de l’armoire de l’onduleur lorsque l’armoire est soulevée ou déplacée:
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Soulever ou déplacer l’armoire en n’utilisant que les passages de fourche à l’avant ou à l’arrière.
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Vérifier que les fourches du chariot élévateur sont en position horizontale avant de les insérer
dans les passages de fourche. NE PAS orienter les pointes de fourche vers le haut.
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Insérer complètement les fourches dans les passages de fourche de la base. NE PAS insérer partiellement les fourches dans les passages pour déplacer l’armoire.
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Il est possible d’insérer partiellement les fourches dans les passages avant et arrière pour les petits déplacements, et ce, si les fourches sont en position horizontale sans pointer vers le haut.
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NE PAS utiliser les passages de fourche à l’extrémité de l’armoire pour la déplacer.
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Les passages de fourche à l’extrémité de l’armoire peuvent servir lors des petits déplacements, et ce, si les fourches sont en position horizontale sans pointer vers le haut.
Si ces instructions ne sont pas suivies, des dommages au câblage et à son canal surviendront.
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Section I
Installation

Chapter 3 UPS Installation Plan and Unpacking

Use the following basic sequence of steps to install the UPS:
1. Create an installation plan for the UPS system (Chapter 3).
2. Prepare your site for the UPS system (Chapter 3).
3. Inspect and unpack the UPS cabinet (Chapter 3).
4. Unload and install the UPS cabinet, and wire the system (Chapter 4).
5. Install features, accessories, or options, as applicable (Chapter 5).
6. Complete the Installation Checklist (Chapter 4).
7. Have authorized service personnel perform preliminary operational checks and start up the system.
NOTE Startup and operational checks must be performed by an authorized Eaton
Customer Service Engineer, or the warranty terms specified on page W-1 become void. This service is offered as part of the sales contract for the UPS. Contact an Eaton service representative in advance (a minimum two-week notice is required) to reserve a preferred startup date.

3.1 Creating an Installation Plan

Before installing the UPS system, read and understand how this manual applies to the system being installed. Use the procedures and illustrations in paragraph 3.2 and Chapter 4 to create a logical plan for installing the system.

3.2 Preparing the Site

For the UPS system to operate at peak efficiency, the installation site should meet the environmental parameters outlined in this manual. If the UPS is to be operated at an altitude higher than 1000m (3300 ft), contact an Eaton service representative for important information about high altitude operation. The operating environment must meet the weight, clearance, and environmental requirements specified.

3.2.1 Environmental Considerations

Make sure that the environment for the 9395C-1100 UPS meets the following operating restrictions:
The environmental requirements specified below are for the air at the intake ports of the 9395C-1100, and are the maximum, not to exceed, ratings.
l
There shall be at least a 1.0°C (1.8°F) difference between the dry bulb temperature and the wet bulb
temperature, at all times, to maintain a non-condensing environment.
l
The maximum rate of temperature change shall be limited to 3°F over 5 minutes (36°F/hour), based on the
ASHRAE Standard 90.1-2013.
Observe caution regarding UPS operating environmental conditions.
The newer, more energy efficient data center cooling methods (such as air side economization) can create much wider ranges of temperature and Relative Humidity (RH) in the UPS room and/or data center.
There are two aspects of this increased operating environment that can, if ignored, create issues:
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One is the creation of microclimates, which are persistent variations of temperature and/or RH within a single room; for example one side of the room is always cooler than the other side, no matter what the actual temperature is.
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UPS Installation Plan and Unpacking
l
The other aspect is the rate of change of temperature and/or RH, which can occur during transitions within
the cooling system. Examples: changing the mixture ratio of inside versus outside air, or external changes in the outside air when going from nighttime into day, and back to night.
When ignored, either one of these aspects can create an undesirable microclimate at the UPS location. If the environment created by this microclimate exceeds the Eaton 9395C-1100 UPS operating specification, the UPS reliability, over time, will be reduced. These same environmental extremes will also create reliability concerns for any servers that are exposed to them.

3.2.2 Installation Considerations

The UPS system installation must meet the following guidelines:
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The system must be installed on a level floor suitable for computer or electronic equipment.
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The system must be installed in a temperature and humidity controlled indoor area free of conductive
contaminants.
Failure to follow guidelines may void your warranty.
The UPS equipment operating environment must meet the maximum weight requirements shown in Table 3-1 and the size requirements shown in Figure 3-1 through Figure 3-9. Dimensions are in millimeters (inches).
Table 3-1 includes the weights of the heaviest cabinet configuration. Actual weights may be less due to the installed configuration. Weights are in kilograms (pounds).
Table 3-1. UPS Cabinet Maximum Weights
Maximum Weight
Model Section
kg (lb)
Shipping Installed
Eaton 9395C-1000/1000 Eaton 9395C-1000/1100 Eaton 9395C-1100/1100
UPS (Total) 2539.8 (5599) 2401.8 [5295]
ISBM 817.4 (1802) 773.4 (1705)
PM 1722.4 (3797) 1628.4 (3590)
NOTE Table 3-4 describes power ratings
The UPS cabinet uses forced air cooling to regulate internal component temperature. Air inlets are in the front of the cabinet and outlets are in the top. Allow clearance in front of and above each cabinet for proper air circulation. The clearances required around the UPS cabinet are shown in Table 3-2. Dimensions are in millimeters (inches).
Table 3-2. UPS Cabinet Clearances
From Top of Cabinet 457.2 mm (18”) minimum clearance for ventilation From Front of Cabinet 1067mm (42") working space From Back of Cabinet None Required From Right Side of Cabinet None Required From Left Side of Cabinet None Required
The basic environmental requirements for operation of the UPS are:
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Recommended Operating Range: 20–25°C (68–77°F)
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Maximum Relative Humidity: 95%, non-condensing
3-2 Eaton® Power Xpert® 9395C UPS Installation and Operation Manual P-164000821—Rev 01 www.eaton.com/powerquality
NOTE Eaton battery cabinets are located in the same room as the UPS, the battery cabinet
environmental requirements supersede the UPS requirements. Operating temperatures above the recommended range will result in decreased battery life and performance, and will reduce or void the battery warranty. Refer to Eaton's
Terms and Conditions of Sale with Battery Replacement Coverage and the Battery
Replacement Price Book for more information. These documents can be found at
www.eaton.com/powerquality or contact an Eaton service representative for information on how to obtain copies.
The UPS ventilation requirements are shown in Table 3-3.
Table 3-3. 480V Air Conditioning or Ventilation Requirements During Full Load Operation
Model Rating
1000 kW
1000 kVA
Eaton 9395C
1000 kW
1100 kVA
1100 kW
1100 kVA
Input/Output
Voltage
480/480 37.3 (128)
480/480 37.3 (128)
480/480 42.3 (144)
Heat Rejection
kW (1000 BTU/hr)
UPS Installation Plan and Unpacking
Ventilation Required for Cooling Air Exhaust
Approximately 4250 liter/sec (9000 CFM)
1964 [77.3]
3731
[146.9]
Dimensions are in millimeters [inches].
Figure 3-1. UPS Cabinet Dimensions – (Front View)
Eaton® Power Xpert® 9395C UPS Installation and Operation Manual P-164000821—Rev 01 www.eaton.com/powerquality 3-3
UPS Installation Plan and Unpacking
38.8 [1.5]
830
[32.7]
868.8
[34.2]
Dimensions are in millimeters [inches].
Figure 3-2. UPS Cabinet Dimensions (Right Side View)
3-4 Eaton® Power Xpert® 9395C UPS Installation and Operation Manual P-164000821—Rev 01 www.eaton.com/powerquality
1964 [77.3]
UPS Installation Plan and Unpacking
Figure 3-3. ISBM Section Dimensions (Front View)
32
[1.3]
TBD [TBD]
TBD [TBD]
470
[18.5]
TOP
1508 [59.4]
Dimensions are in millimeters [inches].
Front
Dimensions are in millimeters [inches].
Figure 3-4. ISBM Section Dimensions (Top View)
Eaton® Power Xpert® 9395C UPS Installation and Operation Manual P-164000821—Rev 01 www.eaton.com/powerquality 3-5
UPS Installation Plan and Unpacking
CONDUIT LANDING
FOR AC INPUT AND OUTPUT
AND DC INPUT
OPTIONAL TOP OR BOTTOM
Figure 3-5. ISBM Section Dimensions (Bottom View)
1964 [77.3]
2223
[87.5]
Dimensions are in millimeters [inches].
Figure 3-6. PM Section Dimensions
3-6 Eaton® Power Xpert® 9395C UPS Installation and Operation Manual P-164000821—Rev 01 www.eaton.com/powerquality
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