Eaton 5000, MX EXB RT, MX 5000 RT User Manual

www.eaton.com

MX

5000 RT — UPS
EXB RT — Extended
Battery
Transformer 5000

Installation and User Manual

Pulsar Series

www.eaton.com

Revision History

MX Installation and User Manual, 86-87050-00

MX

5000 RT — UPS
EXB RT — Extended
Battery
Transformer 5000

Installation and User Manual

Revision: A00 ECN#: 004747 04/2006

Revision: A01 ECN#: 004773 05/2006

Copyright © 2008 EATON
All rights reserved.

For Technical Support, Customer Care Center, or Customer FAQ,
please visit our website: www.eaton.com or call [phone]

Contents

Introduction ....................................................................................................................... 5

Important Safety Instructions ............................................................................................6

Symbol Usage ................................................................................................................... 7

1. Presentation

1.1 Standard Positions ............................................................................................................. 9

1.2 Rear Panels...................................................................................................................... 10

1.3 Display and Control Panel .............................................................................................. 11

1.4 Accessories for Rack Mount ...........................................................................................11

1.5 Extended Battery (EXB) ................................................................................................... 12

2. Installation

2.1 Unpacking and Contents Check ......................................................................................13

2.2 Internal Batteries Connection (Battery Start-Up) ............................................................. 14

2.3 Installation in Tower Position .........................................................................................14

2.4 Installation in Rack Position ............................................................................................. 15

2.5 Communication Ports ...................................................................................................... 17

2.6 Required Protective Devices and Cable Cross-Sections ................................................ 18

2.7 Hardwire Connection of Output Power Cable to UPS .................................................... 19

2.8 Connection to Output Receptacles .................................................................................20

2.9 Connection of Extended Battery Module, UPS, and Transformer ................................. 20

3. Operation

3.1 Initial Start-Up ................................................................................................................. 21

3.2 Final Start-Up Sequence .................................................................................................. 21

3.3 Operating Modes ........................................................................................................... 22

3.4 Operation on Battery Power ............................................................................................ 23

3.5 Return to Normal AC Source. .......................................................................................... 24

3.6 UPS Shutdown When AC Present .................................................................................. 24

3.7 UPS Shutdown When on Battery .................................................................................... 24

4. Access to Maintenance and Personalization Data

4.1 Display Organization ........................................................................................................ 25

4.2 Access to Measurements. ..............................................................................................25

4.3 Access to UPS Set-Up and Maintenance Using the Control Panel ................................. 25

4.4 UPS Set-Up ...................................................................................................................... 26

4.5 Maintenance ................................................................................................................... 27

4.6 Personalization Using External Software ......................................................................... 27

5. Troubleshooting

5.1 Troubleshooting LEDS (21) and (22) ................................................................................ 29

5.2 Troubleshooting Not Requiring EATON ......................................................................... 29

5.3 Troubleshooting Requiring EATON After-Sales Support ................................................. 30

86-87050-00 A02 - Page 3

Contents

6. Life Cycle Monitoring (LCM)

6.1 Description ......................................................................................................................31

7. Maintenance

7.1 Hot Swapping the Power Sub-Module. ........................................................................... 33

7.2 Hot Swapping the Battery Sub-Module . ........................................................................ 33

8. Appendices

8.1 Technical Specifications ................................................................................................. .35

EATON Customer Care Center

Technical Support and Product Services

Who to Contact
Scheduling Field Service Engineer Support
Return Policy for Repair of Single Phase Products (RGA)

8.2 Glossary .......................................................................................................................... 39

86-87050-00 A02 - Page 4

Thank you for selecting an EATON product to protect your electrical equipment.

01

PET

01

PET

The MX range has been designed with the utmost care.
We recommend that you take the time to read this manual to take full advantage of the many features of your UPS
(Uninterruptible Power System).

Warning: This is a class A UPS product. In a domestic environment, this product may cause radio interference, in which

case, the user may be required to take additional measures.
If the device must be installed in overvoltage category III or IV environments, additional upstream overvoltage protection
must be provided for.

Before installing MX, please read the booklet on the required safety instructions. Then follow the indications in this
manual.

To discover the entire range of EATON products and the options available for the MX range, we invite you to visit our web
site at www.eaton.com or contact your EATON representative.

Environmental Protection

EATON has implemented an environmental-protection policy.
Products are developed according to an eco-design approach.

Substances

This product does not contain CFCs, HCFCs or asbestos.

Packing

To improve waste treatment and facilitate recycling, separate the various packing components.

w The cardboard we use comprises over 50% of recycled cardboard.
w Sacks and bags are made of polyethylene.
w Packing materials are recyclable and bear the appropriate identification symbol.

Introduction

Material Abbreviation

Symbol
number

Polyethylene terephthalate PET 01

High-density polyethylene HDPE 02

Polyvinyl chloride PVC 03

Low-density polyethylene LDPE 04

Polypropylene PP 05

Polystyrene PS 06

Follow all local regulations for the disposal of packing materials.

End of life

EATON will process products at the end of their service life in compliance with local regulations.
EATON works with companies in charge of collecting and eliminating our products at the end of their service life.

w Product

The product is made up of recyclable materials.
Dismantling and destruction must take place in compliance with all local regulations concerning waste.
At the end of its service life, the product must be transported to a processing centre for electrical and electronic waste.

w Battery

The product contains lead-acid batteries that must be processed according to applicable local regulations concerning
batteries.
The battery may be removed to comply with regulations and in view of correct disposal.
The «Material Safety Data Sheets» (MSDS) for the batteries are available on our web site*.

(*) For more information or to contact the Product Environmental manager, please visit our website: www.eaton.com.

86-87050-00 A02 - Page 5

IMPORTANT SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS. This manual contains important instructions that should be followed during installation and
maintenance of the UPS and batteries.

The MX models that are covered in this manual are intended for installation in an environment within 0° to 40°C, free of
conductive contaminant.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated
in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of
this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.

Certification Standards

w IEEE 587-1980/ANSI C62.41 1980 Standards for Surge Withstand Ability
w FCC rules and regulations of Part 15, Subpart J, Class A
w UL listed under 1778, Standards for Uninterruptible Power Supply Equipment
w IEC 61000-4-2 (ESD): level 4
w IEC 61000-4-3 (Radiated field): level 3
w IEC 61000-4-4 (EFT): level 4
w IEC 61000-4-5 (Fast transients): level 4
w IEEE-C6241 Category B (ring wave)
w IEC 61000-4-6 (electromagnetic field)
w IEC 61000-4-8 (conducted magnetic field)

Safety of Persons

w

The system has its own power source (the battery). Consequently, the power outlets may be energized even if the systems is discon-

nected from the AC power source.

w

Dangerous voltage levels are present within the system. It should be opened exclusively by qualified service personnel.

w

The system must be properly grounded.

w

The battery supplied with the system contains small amounts of toxic materials. To avoid accidents, the directives listed below must be

observed:

- Never burn the battery (risk of explosion).

- Do not attempt to open the battery (the electrolyte is dangerous for the eyes and skin).

- Comply with all applicable regulations for the disposal of the battery.

- Batteries constitute a danger (electrical shock, burns). The short-circuit current may be very high. Precautions must be taken for all handling:
remove watches, rings, bracelets and any other metal objects, use tools with insulated handles.

- Do not lay tools or metal parts on top of batteries.

Product Safety

w

The UPS connection instructions and operation described in the manual must be followed in the indicated order.

w

A protection circuit breaker must be installed upstream and be easily accessible. The system can be disconnected from the AC power

source by opening this circuit breaker.

w

Check that the indications on the rating plate correspond to your AC powered system and to the actual electrical consumption of all the

equipment to be connected to the system.

w

The socket-outlet shall be installed near the equipment and shall be easily accessible.

w

Never install the system near liquids or in an excessively damp environment.

w

Never let a foreign body penetrate inside the system.

w

Never block the ventilation grates of the system.

w

Never expose the system to direct sunlight or source of heat.

w

If the system must be stored prior to installation, storage must be in a dry place.

w

The admissible storage temperature range is -20ºC to +40ºC

Special Precautions

w

All handling operations will require at least two people (unpacking, installation in rack system).

w

Before and after the installation, if the UPS remains de-energized for a long period, the UPS must be energized for a period of 24 hours, at

least once every 6 months (for a normal storage temperature less than 25°C). This charges the battery, thus avoiding possible irreversible
damage.

w

During the replacement of the Battery Module, it is imperative to use the same type and number of element as the original Battery Module

provided with the UPS to maintain an identical level of performance and safety. In case of doubt, don’t hesitate to contact your EATON
representative.

Environment

w

This product has been designed to respect the environment:
It does not contain any Chlorofluorocarbon (CFC) or Hydrochlorofluorocarbon (HCFC).

w

UPS recycling at the end of service life:

EATON undertakes to recycle, by certified companies and in compliance with all applicable regulations, all UPS products

recovered at the end of their service life (contact your EATON branch office).

w

Packing: UPS packing materials must be recycled in compliance with all applicable regulations.
WARNING: This product contains lead-acid batteries. Lead is a dangerous substance for the environment if it is not
properly recycled by specialized companies.

86-87050-00 - Page 6

.

Symbol Usage

Important instructions that must always be followed.

Visual indication.

Action.

Audible signal.

LED off.

Information, advice, help.

LED on.

86-87050-00 - Page 7

(This page left blank intentionally)

86-87050-00 A02 - Page 8

1.1 Standard Positions

Tower Position

1. Presentation

Dimensions (H x W x D) in inches/mm

MX 5000 RT

MX EXB RT

Transformer 5000

Weights in lbs/kg

MX 5000 RT 125/57

MX EXB RT 154/70

Transformer 5000 84/38

17.5 x 5.16 x 29.2/

444.5 x 131 x 741.4

17.5 x 5.16 x 25.6/

444.5 x 131 x 650

17.5 x 3.5 x 25.6/

444.5 x 88.9 x 650

Rack Position

Dimensions (H x W x D) in inches/mm

MX 5000 RT

MX EXB RT

Transformer 5000

5.16 x 17.5 x 29.2/
131 x 444.5 x 741.4

5.16 x 17.5 x 25.6/
131 x 444.5 x 650

3.5 x 17.5 x 25.6/

88.9 x 444.5 x 650

Weights in lbs/kg

MX 5000 RT 125/57

MX EXB RT 154/70

Transformer 5000 84/38

86-87050-00 A02 - Page 9

BATT. NO.

200-250V~,24A

RPO

RS-232

CAUTION:

DO NOT DISCONNECT

BATTERY CABLE

UNDER LOAD

BATTERY

CONNECTOR

180VDdc

1

5

8

9

10

4

6

7

2

3

13

11

12

12

LOAD 4 / 120V~,16A

LOAD 1

120V~,16A

LOAD 2

120V~,16A

SET THIS

SWITCH WHEN

UNPOWERED

BY ALL SOURCES

INPUT VOLTAGE

SELECTION

240~

208~

INPUT

BREAKER

TRANSFORMER

PROTECTION

LOAD 3 / 120V~,16A

LOAD 3

BREAKER

LOAD 1

BREAKER

LOAD 2

BREAKER

LOAD 4

BREAKER

19

17

63

18

64

14

16

15

1. Presentation

1.2 Rear Panels

MX 5000 RT MX EXB RT Transformer 5000

86-87050-00 A02 - Page 10

(1) One group of 4 L6-30R outlets for connection of equipment

(2) Output terminal block

(3) Normal AC source input cable with L6-30P

(4) Connector for additional battery module

(5) Slot for optional communication card

(6) USB communication port

(7) RS232 communication port

(8) Communication port by relay

(9) Connector for Remote Power Off control

(10) Connector for automatic detection of battery module(s)

(11) Connectors for automatic detection of battery module(s)

(12) Connectors for battery modules (to the UPS or to the other battery modules)

(13) DC Battery circuit breaker

(14) Resetable 20Amp circuit breakers for NEMA 5-15/20 receptacle

(15) 6 NEMA 15/20 receptacle

(16) Resetable 20Amp circuit breakers to protect each L5-20R receptacle

(17) Input cable with L6-30P plug

(18) Input resetable CB

(19) 2 NEMA L5-20R receptacle

(63) Input voltage selecting (240V/208)

(64) Transformer protection CB

1.3 Display and Control Panel







1. Presentation

(20) Load protected LED

(21) Downgraded operation LED

(22) Load not protected LED

(23) Alphanumeric display

(24) Escape (cancel) button

(25) Function buttons (scroll down)

(26) Function buttons (scroll up)

(27) Enter (confirm) button

(28) UPS OFF button

(29) UPS ON button

(30) Rectifier LED

(31) Battery LED

(32) Inverter LED

(33) Bypass LED

(34) Load supplied LED

1.4 Accessories for Rack Mount

Rack Mounting Kit

Telescopic rails for MX RT mounting in 19’’ enclosure with mounting hardware

(35) Front mounting bracket

(36) Rear support bracket

(37) Telescopic rails, 639 mm to 1005 mm

length (27.36’’ to 39.96’’)

86-87050-00 A02 - Page 11

1. Presentation

MX
5000 RT

MX 5000 RT:5 min 22 min 41 min 62 min

MX
EXB RT

MX
EXB RT

MX
EXB RT

1.5 Extended Battery (EXB)

MX RT offers a standard backup time of 5 minutes at full load. To increase backup time, it is possible to connect
MX EXB RT modules to the UPSs for backup times up to 62 minutes (at full load).

Battery extensions for MX RT

Battery Integration System Kit with Casters (86005)

Optional battery extension cable (6 ft/1.8 m)

This extended battery cable will be used instead of the standard battery cable when battery modules are distant from
each other (located in two different enclosures, for instance).

The Battery Integration System is
intended for extended backup time
configurations to conveniently stack
and secure up to 5 modules on the
same cart (swivel wheels with brakes,
leveling feet, seismic side panels,
plates to lock modules, and screws
included).

86-87050-00 A02 - Page 12

2.1 Unpacking and Contents Check

46

47

option

(66102)

45

43

54

49

51

i

50

53

51

52 54

53

43

UPS Module Contents (87050)

Optional Transformer Module Contents (87102)

2. Installation

Step down transformer is designed to provide isolated 120 volts AC outlets.

Optional Battery Module Contents (87103)

(40) MX 5000 UPS

(41) Two sets of tower stands

(42) RS232 communications cable

(43) Product documentation

(45) Telescopic rails for rack enclosure with

mounting hardware

(46) Screw driver

(47) Solution-Pac power management suite CD-ROM

Please see the appropriate manual for packing contents of the optional battery module and transformer module.

Packaging must be destroyed according to waste management standards. Recycling icons are displayed for easy
selection.

(48) Network Management card (optional)

(49) Transformer 5000

(50) MX EXB RT battery module

(51) Tower stand expanders

(52) Battery cable

(53) Battery communication cable

(54) Stabilizer bracket (4 screws included)

A dangerous voltage is present inside the power module and the battery module. Any operations to be

carried out on these modules must be done so by qualified personnel.

86-87050-00 A02 - Page 13

2. Installation

BATT. N

O

.

200-25

0V~,

2

4A

RP

O

R

S-232

C

AUTION:

D

O N

O

T

D

IS

C

ONN

E

C

T

B

ATTE

R

Y

CAB

L

E

U

N

DE

R

L

OA

D

B

A

T

TE

R

Y

CO

NN

E

C

TO

R

1

80

V

D

d

c

59

60

Input Cable L6-30P

6 inches

17.7 inches

2.2 Internal Battery Connection (Battery Start-up)

1. Remove the two mounting screws (59) to
free the battery disconnect switch (60).

2. Push the battery disconnect switch so that
you can read “Connected”.

3. Secure the two mounting screws (59).

2.3 Installation in Tower Position

Follow steps 1 to 3 in the illustration below to adjust the tower stands for the upright position.

Always keep 6 inches free space behind the UPS rear panel. The distance between the tower stands should

be 17.7 inches.

86-87050-00 A02 - Page 14

2.4 Installation in Rack Position

2

3

1

Adjustment of the orientation of the logo and control panel

2. Installation

UPS module rack mounting

MX RT is very heavy. To ease its rack integration, we strongly recommend to remove the battery tray as shown
below.

See Section 7.2 for complete
instructions on battery removal.

86-87050-00 A02 - Page 15

2. Installation

Do not install the UPS or battery module in hermetic closed environments without any exchange of air.

Follow steps 1 to 4 for rack mounting the UPS onto the rails.

The rails and the necessary mounting hardware are supplied by EATON.

Note for step 1: It is possible to adjust the position of both front mounting brackets.

Rear bracket system (included with rail kits)

To be used if you need to move the rack enclosure with UPS already rack-mounted inside.

86-87050-00 A02 - Page 16

2.5 Communication Ports

8

MX RT provides 4 communication methods.

1. The RS232 port provides communications using EATON Serial HID UPS transfer (SHUT) protocol. The SHUT
protocol is compatible with the power management applications available on the enclosed Solution-Pac 2
CD-Rom.

2. The Output contacts port is used for basic signaling or for protection of IT systems like IBM iSeries (formerly
AS400) and more.

3. The USB port is compatible with the power management applications available on the enclosed Solution-Pac
2 CD-Rom.

4. The slot is compatible with the optional 66102 — Network Management Card (NMC) 2006 Edition and the
66103-Status Card.

Note All communications options can be used simultaneously except for the SHUT RS232 and USB port. If both
the USB and SHUT ports are connected then the USB takes control.

Connection to the RS232 or USB communication port (42)

2. Installation

1 Connect the RS232 (42) or USB (44)
communication cable to the serial or USB
port on the computer equipment.

2. Connect the other end of the RS232 cable
(42) to the RS232 (7) communication port or
the USB cable (not included) to the USB port
(6) on the UPS.

The UPS can now communicate with various
EATON power management application
software.

Please note that Personal Solution-Pac can
be used to configure (personalize) the UPS
parameters such as voltage, frequency,
battery test, etc. See section 4.6 for more
details.

Connection to the communication port by relays (8)

w Pin 1, 2: not used,
w Pin 3: Remote Power Off signal (5 to 27 V DC,

10 m A max),

w Pin 4: Operation on mains (not on battery),
w Pin 5: User common,
w Pin 6: Operation on automatic by-pass,
w Pin 7: Low battery,
w Pin 8: Load protected,
w Pin 9: Operation on battery.

n.o: contact normally open.
n.c: contact normally closed.

When the status is active, the contact between the common (Pin 5) and the relevant information pin is closed.

Output relays specifications:

w Voltage: 48 V DC max,
w Current: 2 A max,
w Power: 62.5 VA, 30 W.

Example: for 48 V DC, Imax=625 mA

86-87050-00 A02 - Page 17

2 poles circuit breaker

To UPS Normal AC source

L1G L2 (N)

L1

L2 (N)

2. Installation

RJ12

5 V DC to 27 V DC

+

_

RJ12

5 VDC to 27 VDC

+

_

Remote Power Off communication port (9)

Installation of a Remote Power Off function must be carried out in compliance with applicable regulations.

In order to fully de-energize MX RT with the RPO port, it is necessary to use a two-position switch (Normally Open
or Closed contact). Once switch is energized/de-energized, the UPS shuts off the display and the output of the
UPS.

w The output devices can be powered again through auto bypass when the two-position switch is released (open
or closed).

w The output devices will remain powered < 1 sec. after RPO activation.

Push the start button to return to normal operation.

Note: The internal batteries will remain connected to the power sub-module after RPO activation.

The cable is not included.

Installation of optional
communication card (66102)

Remote power off contact normally
open (9)

Remote power off contact normally closed
(9)

w Signal:
activation voltage: 5 V DC to 27 V DC,
current: 10 mA max.

2.6 Required Protective Devices and Cable Cross-Sections

Recommended upstream protection

UPS Power Rating

86-87050-00 A02 - Page 18

Required cable cross-sections

w Terminal-block cable capacity: 6 mm2, solid or stranded wire (maximum AWG 10).
w Capacity for earthing conductor: 6 mm2 , solid or stranded wire (maximum AWG 10).

5000 RT D curve - 35A

Upstream Circuit

Breaker

2.7 Hardwire Connection of Output Power Cable to UPS

BATT. N

O.

200-250V~,

2

4A

RP

O

R

S-

232

CAUTION:

D

O

N

O

T

D

ISC

ON

N

E

C

T

B

AT

T

E

R

Y

CAB

L

E

U

N

DE

R

LOA

D

B

A

T

TE

R

Y

CO

N

N

E

C

TO

R

1

80

V

D

d

c

1

2

3

BATT. NO.

200-250V~,

2

4A

RP

O

R

S-

232

CAUTION:

D

O

N

O

T

D

ISC

ON

N

E

C

T

B

AT

TE

R

Y

C

AB

L

E

U

N

DE

R

L

OA

D

B

A

T

TE

R

Y

CO

NN

E

C

TO

R

1

80

V

D

d

c

2 & 3

2

3

Output Terminal

L2(N)GND L1

BATT. N

O.

200-250V~,

2

4A

RP

O

R

S-

232

CAUTION:

D

O

N

O

T

D

ISC

ON

N

E

C

T

B

AT

TE

R

Y

CAB

L

E

U

N

DE

R

L

OA

D

B

A

T

TE

R

Y

CO

N

N

E

C

TO

R

1

80

V

D

d

c

4

2

3

w This type of connection must be carried out by qualified electrical personnel.
w Before carrying out any connection, check that the battery circuit breaker and the upstream protection device

(Normal AC source) is open «0» (off).

1. Remove the top of the terminal box cover
(2 screws) with the included screwdriver.

2. Insert the output cable/conduit (provided by
others) through the cable knockout (2).

3. Connect the outlet cable to the output terminal

block.

4. Tighten the cable/conduit flange and refit the
terminal box cover by means of the 2 screws.

Always connect the ground wire first.

2. Installation

Note: 10’ Input cable with L6-30P (3) comes

attached by EATON. Output cable/conduit (2) is not
included (provided by others).

86-87050-00 A02 - Page 19

2. Installation

BATT. N

O

.

200-250V~,

2

4A

RP

O

R

S-232

C

AUTION:

D

O

N

O

T

D

ISC

ON

N

E

C

T

B

AT

TE

R

Y

CAB

L

E

U

N

DE

R

LOA

D

B

A

T

TE

R

Y

CO

N

N

E

C

TO

R

1

80

V

D

d

c

TRANSFORMER
INPUT CABLE

BATTERY

MODULE

BATTERY

MODULE

UPS MODULEMXTRANSFORMER

MODULE

12

13

10

11

4

53

53

53

52

2.8 Connection to Output Receptacles

1. Connect the equipment to the UPS 4 NEMA
L6-30R.

If more than one load is connected to the
UPS, the total capacity of the loads should
not exceed 30 Amps.

2.9 Connection of Extended Battery Module, UPS, and Transformer

1. Check that the battery circuit breaker(s) (13) is OFF («0» position).

2. Connect the battery power cable (52) to the connector (4) of the power module and to the connector (12) of the battery
module.

3. Connect the battery detection cable (53) to the connector (10) of the power module and to the connector (11) of the battery
module.

4. Switch on the battery circuit-breaker(s) (13).

86-87050-00 A02 - Page 20

3. Operation

i

20

30 32 34

29

21 22

33 34

22

3.1 Initial Start-Up

To ensure that your system is configured in complete accordance with safety regulations and to benefit from the
manufacturer’s warranty, please contact Technical Support at www.eaton.com or call [phone].

1. Check that the battery disconnect switch (60)
on top cover is connected (see section 2.2
Internal Battery Connection).

2. Set the upstream circuit breaker (not included)
to the on position.

The equipment is powered via the Normal AC source,
but not protected by the UPS.

Batteries are recharging, an 8 hour recharge period is
necessary to get full backup time.

LED (22) is ON, LEDs (33) and (34) are green.

UPS Set-Up

If UPS personalization is desired, it is advised to enter the personalization mode at this time (see the 4.4
«Personalization» section).

3.2 Final Start-Up Sequence

3. Press and hold the «I» (on) button (29) for 3
seconds.

The buzzer beeps once, and after UPS internal test
sequence, the LED (20) is ON.

LEDs (30), (32), (34) are green.

The equipment is protected by the UPS.

If LED (21) or (22) is ON, an alarm has occurred (see
the «troubleshooting» section).

86-87050-00 A02 - Page 21

3. Operation

3.3 Operating Modes

Normal mode

ECO mode

This is the standard operating mode, set by default
in the factory.

Under normal condition (Normal AC source
available):

LED (20) is ON.
LEDs (30), (32), (34) are green.

The equipment is protected by the UPS.

AC out of tolerance

The main advantage of the Eco mode (see glossary)
is that it reduces the consumption of electrical
power.

Under normal condition (Normal AC source
available):

LED (20) is ON.
LEDs (33), (34) are green.

The equipment is supplied in ECO mode.

If normal AC source is out of tolerance:

LEDs (20), (21) are ON.
LEDs (30), (32), (34) are green.

The equipment is protected by the UPS.

86-87050-00 A02 - Page 22

3.4 Operation on Battery Power

When the Normal AC source is not available, the load continues to be protected by the UPS. Power is supplied by
the battery.

Transfer to battery power

Low battery warning

3. Operation

LEDs (20), (21) are ON.
LEDs (31), (32), (34) are green.

The audible alarm beeps every 10 seconds.

The equipment is protected by the UPS and
supplied by the battery.

The display indicates the battery remaining backup
time.

End of backup time

LEDs (20), (21) are ON.
LEDs (31), (32), (34) are green.

The audible alarm beeps every 3 seconds.

The remaining battery power is low.

Shut down all applications on the connected
equipment because automatic UPS shutdown is
imminent.

LED (22) is ON.
LED (34) is red.

The audible alarm beeps continuously.

The equipment is not powered.

The UPS displays «End of backup time Battery low».

86-87050-00 A02 - Page 23

25 2827

NO
YES

33 34 28

22

ON AUTO BYPASS

3. Operation

3.5 Return to Normal AC Source

After an outage, the UPS restarts automatically when Normal AC source is restored (unless this function has been
disabled via UPS personalization) and the load is supplied again.

3.6 UPS Shutdown When AC Present

Before shutdown, please read ALL instructions below:

1. Press and hold the «0” (off) button (28) for 3
seconds. The buzzer beeps once.

The load is no longer protected by the UPS. It is
powered via the Normal AC source (bypass). If

the UPS is set in frequency converter mode, the
equipment will not be powered. If the Normal AC

source is out of tolerance, the UPS will generate a
10ms output calibrated break.

LEDs (22) is ON, LEDs (33) and (34) are green.

For a full shutdown of UPS and connected load, the
upstream circuit breaker (not included) should be set
to the off position or remove the Normal AC source.

3.7 UPS Shutdown When on Battery

Before shutdown, please read ALL instructions below:

1. Press and hold the «0” (off) button (28) for 3
seconds. The buzzer beeps once.

2. The display asks for confirmation.

3. Press the scroll button (25) to select yes.

4. Press confirm button (27).

The UPS is now fully shut down.

86-87050-00 A02 - Page 24

4. Access to Maintenance and Personalization Data

Local settings

Output settings

ON/OFF settings

Battery settings

Model

UPS Set-up Maintenance

Measurements

Alarm History

Manual battery test

Led and Buzzer test

LCM

Statistics

Operation limits

UPS input measurements

Status and Alarms

UPS output measurements

Battery measurements

4.1 Display Organization

4.2 Access to Measurements

Press the scroll button (25)to access measurements for voltage, current, frequency, power output and battery
capacity.

4.3 Access to UPS Set-Up and Maintenance Using the Control Panel (23)

w Press the scroll button (25) a number of times to
point to the UPS set-up or Maintenance menu.
w Press the “Enter” button (27) to get access.

86-87050-00 A02 - Page 25

4. Access to Maintenance and Personalization Data

4.4 UPS Set-Up

Local Settings

Function Factory Setting Options

Language English French, German, Italian, Portuguese, Spanish

Date/Time Format

Date/Time Change

Audible Alarm Yes No

Output Settings

Function Factory Setting Options Comments

Output Voltage 208V

Freq Converter Disabled Enabled

International format
(DD-MM-YYYY/HH :MM)

GMT+ 1(Continental
Europe)

US (MM-DD-YYYY/HH:MM AM/PM)

MM-DD-YYYY/HH :MM adjustable

200V / 230V / 220V /240V /
250V

Output Frequency 60 Hz 50 Hz

Eco Mode Disabled Enabled

Slew rate 1 Hz/sec. 0.5 Hz/sec.

Bypass Transfer Yes No

Interrupt Time 10 ms 20 ms, ...... , 200 ms

Overload Prealarm 105% 40%, 50%, 70% Alarm if threshold is overrun

User selectable under frequency­converter mode

Transfer to bypass if Normal AC
source is out of tolerance

Break time calibration during load
transfer on Normal AC source out
of tolerance

ON/OFF Settings

Function Factory Setting Options Comments

Cold Start Disabled Enabled

Forced Reboot Enabled Enabled

Auto Restart Enabled Disabled

Energy Saving Disabled Enabled

Start on battery

Enables automatic restart of the
system even if Normal AC source
is restored before the end of the
shutdown sequence

UPS restarts automatically when
Normal AC source is restored

Automatic shutdown on battery if
output load level < 10%

Sleep Mode Enabled Disabled

Remote Command Enabled Disabled

86-87050-00 A02 - Page 26

Enables consideration of
shutdown or restart orders from
software to be authorized

4. Access to Maintenance and Personalization Data

Battery Personalization

Function Factory Setting Options Comments

Battery test Every week No test / daily test / monthly

Low Batt warning 20% 0 to 100% 1% increment

User Battery Settings

Deep DischargeProtect Yes No

4.5 Maintenance

Function Sub-Function Options/Display Comments

Model Power Module

Alarm History

Manual Batt Test Manual Battery Test No / Yes

Led Buzzer Test Led & Buzzer Test No / Yes

Life Cycle Monitoring LCM Enable / Disable Life cycling monitoring alarms

Statistics

Operation Limits Operation Limits

UPS reads number
of battery modules
connected

Read

Erase No / Yes

Auto Statistics Statistics

Custom Statistics

From 0 to 40 Ah 5 Ah increment

SN: xxxxxxxxx
SOFT: xxx
NT: xxx

Description
Date Hour
Alarm xxx

Reset Date: No, Yes
Statistics

Protection against deep
discharge. If disable, EATON
warranty will be void

Serial number
Soft version
Technical level

10 alarms can be stored
automatically

Automatic alarms displayed when
UPS is operating near the limits

4.6 UPS Set-Up Using External Software

w Insert the Solution-Pac CD-ROM in the drive.

w On the first navigation screen, select «Point to Point solution» and follow the instructions on how to install the
Personal Solution-Pac software.

w Then select «Settings», «Advanced settings» and «UPS settings».

Note This feature is only supported through Windows and the RS232 communication.

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86-87050-00 A02 - Page 28

5. Troubleshooting

27

ENVIRONMENT FAULT

5.1 Troubleshooting LEDS (21) and (22)

If LED (21) is ON:

The equipment is protected by the UPS but the

operation is downgraded.

If LED (22) is ON:

The equipment is no longer protected by the UPS.

5.2 Troubleshooting Not Requiring EATON After-Sales Support

Press the “Enter” button (27) to display the details below:

Displayed details Signification Correction

NO BATTERY

I/O BAD CONNECTION

NO POWER MODULE

NO BATTERY MODULE

INV THERM OVERLOAD

INVERT LIMITATION

The battery is incorrectly
connected

AC source is not connected to the
correct terminals

The power sub-module is not
inserted

The battery sub-module is
incorrectly connected

The UPS shuts down automatically
because of a major overload

Short circuit conditions on output
devices

Check battery connections (see section 2.9)

Check AC wiring

Check power sub-module connections
(see section 7.1)

Check battery connections
(see section 7.2)

Check the power drawn by the connected
devices and disconnect any non-priority
devices

Check the installation at the UPS output
(wiring, fault equipment)

86-87050-00 A02 - Page 29

27

ENVIRONMENT FAULT

5. Troubleshooting

5.3 Troubleshooting Requiring EATON After-Sales Support

Displayed Signification Correction

The battery is incorrectly

POWER MODULE FAULT

BATT MODULE FAULT

FRAME FAULT

connected. Internal power
sub-module fault detected. Use
“Enter” button (27) to display
details.

Battery fault detected during the
battery test. Use “Enter” button
(27) to display details.

Internal chassis fault detected.
Use”Enter” button (27) to display
details.

See after-sales support at www.eaton.com.
Follow the power sub-module replacement
procedure (see sections 7.1 and 7.2)

See after-sales support at www.eaton.
com. Follow the battery sub-module and
battery module replacement procedure
(see section 7.2)

See after-sales support at www.eaton.com.
Follow the frame replacement procedure
(see sections 7.1 and 7.2)

Note: In case of multiple fault, press the “Enter” button (27) and the scroll button (25) to get access to further
details.

86-87050-00 A02 - Page 30

6. Life Cycle Monitoring (LCM)

i

6.1 Description

This function, embedded in the UPS, displays messages on screen, and communication channels, at every
important stage of the UPS’s life, allowing you to:

Press the “Enter” button (27) to display LCM warning
details.

Secure your installation power continuity

Anticipate needed maintenance actions thanks to automatically displayed warnings:

LCM warning details Signification

BATTERYCHECK
RECOMMENDED
CONTACT
www.eaton.com

Battery is approaching its reliability end of life. Risk of dramatically reduced backup time

Reset or disable LCM

In case of any LCM messages displayed:

w For temporary reset: Press ESC for more than 3 seconds in the Status and Alarm screen, to temporarily cancel the
alarm status. The alert will be repeated twice in 30 days.
w For permanent reset: Press ENT for more than 3 seconds in the LCM warning screen, to permanently cancel this
LCM event.

At any time:
To Disable all LCM messages select “disable all”, in LCM menu with LCD navigation.

You will not be aware of any LCM events that can happen on the UPS if you disable all LCM messages.

86-87050-00 A02 - Page 31

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86-87050-00 A02 - Page 32

7.1 Hot Swapping the Power Sub-Module

i

i

This operation must be carried out by qualified electrical personnel only. This operation can be performed without
interrupting the equipment.

Disconnecting the power sub-module (87100):

1. Remove the 6 mounting screws to free the
main front panel bezel.

2. Place the front panel above the UPS.

3. Remove the 2 mounting screws on each side
of the power sub-module.

4. Withdraw the power sub-module.

Reconnecting the power sub-module:

w Carry out the above instructions in reverse order.
w Replace the faulty power sub-module by another one with same power rating (MX 5000).

7. Maintenance

Note: There is a safety pin at the rear of the

module. Lift the sub-module slightly and the
sub-module will slide out (follow the arrow in the
diagram).

When reconnecting the sub-module, carry out the
aboveinstructions in reverse order. A red button
will be depressed behind plate 3, reestablishing
connection.

7.2 Hot Swapping the Battery Sub-Module

This operation must be carried out by qualified electrical personnel only.

The battery can cause electrocution and high short-circuit currents. The following safety cautions are required
before servicing the battery components:

w Remove watches, rings, bracelets and all other metal objects from the hands and arms,
w Use tools with an insulated handle.

This operation can be performed without interrupting the equipments.

This operation must be carried out by qualified electrical personnel only.

Disconnecting the battery sub-module (87101):

1. Remove the 6 mounting screws to free the
main front panel bezel.

2. Place the front panel above the UPS.

3. Remove the 4 mounting screws on the sides
of the battery sub-module.

4. Withdraw the battery sub-module.

Reconnecting the battery sub-module:

Carry out the above instructions in reverse order.

To ensure safety and high performance, use only
batteries supplied by EATON.

Caution! The battery is heavy

(approx. 60 lbs.).

86-87050-00 A02 - Page 33

86-87050-00 A02 - Page 34

8.1 Technical specifications

Output power

Electrical supply network

w Rated input voltage
w Input voltage range
w Frequency
w Power factor
w Leakage current

Load output

w Voltage
w Frequency
w Harmonic distortion
w Overload capacity

Battery

Environment

w Operating temperature range
w Relative humidity
w Storage temperature range
w Altitude

MX 5000 MX EXB

(1)

5000 VA

4500 W

Single phase 208 V

120/156 V to 280 V

/

(2)

(3)

50/60 Hz (autoselect)

> 0.99

7 mA

Single phase 208 V ±3%

50/60 Hz ±0,5%

(4)

(5)

< 3%

105% continuous, 110% 2min,

125% 1min, > 150% 0.5s

15 x 12V - 5 Ah, sealed lead acid, maintenance free

0°C to 40°C

20% to 90% (non-condensing)

-25°C to 40°C
1000 m

8. Appendices

Two 15 x 12 V - 5 Ah

strings, sealed lead acid,

maintenance free

Noise level < 45 dBA

(1) If the output voltage is 200V — 250V, the output power is 5000VA / 4500W.

(2) With one EXB module or more, the standard output power is 5000VA / 4000W.

(3) Values for 70% / 100% of UPS output.

(4) Programmable: 200V / 208V / 220V / 230V / 240V / 250V using the Personal Solution-Pac software.

(5) Frequency-converter mode is programmable using the Personal Solution-Pac software.

(6) Step-down transformer is available for 120V output.

86-87050-00 A02 - Page 35

86-87050-00 A02 - Page 36

8. Appendices

EATON

Customer Care Center

Technical Support and Product Services

Technical questions? If you encounter a problem while following the instructions in this manual, or have questions

about the operation, repair, or servicing of your equipment, please visit our web site www.eaton.com for complete

service information.

To insure that your questions are correctly answered, please obtain the part number, assembly number, and serial number of
the unit and include them in any discussions or correspondence.

Part Number: ________________________________________________________________________________________

Assembly Number: __________________________________________________________________________________

Serial number: ______________________________________________________________________________________

Who To Contact

For Te chnical Support, Customer Care Center , Customer FAQ please visit our website: www.eaton.com

Scheduling Field Service Engineer Support

Scheduling of the EATON Field Service Engineers typically should be done 7 to 10 days before they are required on-site.
If the startup of the UPS is critical to maintaining your schedule, please contact EATON to insure a safe installation and
start-up that will maintain the EATON warranty and insure smooth performance.

Return Policy for Single Phase Products (RMA)

Should you require factory service for your equipment, contact EATON Customer Care Center and obtain a Return Materials
Authorization (RMA) prior to shipping your unit. Never ship equipment to EATON without first obtaining an RMA number.

.

For further details please visit our website: www.eaton.com

Date: ______________________________________________________________________________________________

RMA Number: ______________________________________________________________________________________

Contact Name: ______________________________________________________________________________________

86-87050-00 A02 - Page 37

86-87050-00 A02 - Page 38

8.2 Glossary

Backup time Time that the connected equipment can operate on battery power.

Bypass AC source Source supplying the bypass line. The equipment can be transferred to the bypass

ECO mode Operating mode by which the equipment is supplied directly by the AC source if it

Equipment Devices or systems connected to the UPS output.

Normal (double The normal UPS operating mode in which the AC source supplies the UPS which in turn

conversion) mode supplies the connected equipment (after electronic double conversion).

Frequency converter Operating mode used to convert the AC-power frequency between the UPS input and

Normal AC source Normal source of power for the UPS.

Low-battery warning This is a battery-voltage level indicating that battery power is low and that the user must

Relay contacts Contacts supplying information to the user in form of signals.

8. Appendices

line if an overload occurs on the UPS output, for maintenance or in the event of a
malfunction.

is within the tolerances defined by the user. This mode reduces the consumption of
electrical power.

output (50 Hz -> 60 Hz or 60 Hz -> 50 Hz).

take action to prevent the imminent break in the supply of power to the load.

Personalization It is possible to modify certain UPS parameters set at the factory. Certain UPS functions

canalso be modified by the EATON power management products to better suit user
needs.

UPS Uninterruptible Power System.

86-87050-00 A02 - Page 39

Notes

86-87050-00 A02 - Page 40

86-87050-00 A02

www.eaton.com

86-87050-00 A02