EASYPRINT Compact 32D, Communicator II, Compact 32C, Compact 53C Product Manual

Easyprint

Product Manual

Compact 32d

Compact 32C

Compact 53c

Communicator II

THIS PAGE INTENTIONALLY LEFT BLANK

(2) 25364 Issue 8 March 2018

V-SERIES

THERMAL

TRANSFER PRINTER

PRODUCT MANUAL

This manual, Easyprint Part No. 25364, is for use in the operation and
maintenance of Compact and Communicator Thermal Transfer Printers.

Users of these printers are warned that it is essential to read, understand
and act according to the information given in Part 1: Health and Safety.

All rights reserved. No part of this publication may be reproduced, stored
on a retrieval system, or transmitted in any form, or by any means,
electronic, mechanical, photocopying, recording or otherwise, without the
prior permission of Easyprint A/S.

Easyprint A/S has a policy of continuous product improvement, the
Company therefore reserves the right to modify the specification contained
in this manual without notice.

Any trademarks referred to in this document are the property of their
respective trademark holders.

© Easyprint A/S 2018.

For sales, service and inks please contact:

Easyprint A/S

www.easy-print.com

[e-mail]

25364 Issue 8 March 2018 (3)

End User License Agreement

You have acquired a device (“DEVICE”) that includes software licensed by Easyprint A/S
from Microsoft Licensing Inc. or its affiliates (“MS”). Those installed software products of MS
origin, as well as associated media, printed materials, and “online” or electronic
documentation (“SOFTWARE”) are protected by international intellectual property laws and
treaties. The SOFTWARE is licensed, not sold. All rights reserved.

IF YOU DO NOT AGREE TO THIS END USER LICENSE AGREEMENT (“EULA”), DO NOT
USE THE DEVICE OR COPY THE SOFTWARE. INSTEAD, PROMPTLY CONTACT
EASYPRINT A/S FOR INSTRUCTIONS ON RETURN OF THE UNUSED DEVICE(S) FOR A
REFUND. ANY USE OF THE SOFTWARE, INCLUDING BUT NOT LIMITED TO USE ON

THE DEVICE, WILL CONSTITUTE YOUR AGREEMENT TO THIS EULA (OR
RATIFICATION OF ANY PREVIOUS CONSENT).

GRANT OF SOFTWARE LICENSE. This EULA grants you the following license:

• You may use the SOFTWARE only on the DEVICE.

• NOT FAULT TOLERANT. THE SOFTWARE IS NOT FAULT TOLERANT. EASYPRINT

A/S HAS INDEPENDENTLY DETERMINED HOW TO USE THE SOFTWARE IN THE
DEVICE, AND MS HAS RELIED UPON EASYTPRINT A/S TO CONDUCT SUFFICIENT
TESTING TO DETERMINE THAT THE SOFTWARE IS SUITABLE FOR SUCH USE.

• NO WARRANTIES FOR THE SOFTWARE. THE SOFTWARE is provided “AS IS” and

with all faults. THE ENTIRE RISK AS TO SATISFACTORY QUALITY,
PERFORMANCE, ACCURACY, AND EFFORT (INCLUDING LACK OF
NEGLIGENCE) IS WITH YOU. ALSO, THERE IS NO WARRANTY AGAINST
INTERFERENCE WITH YOUR ENJOYMENT OF THE SOFTWARE OR AGAINST
INFRINGEMENT. IF YOU HAVE RECEIVED ANY WARRANTIES REGARDING THE

DEVICE OR THE SOFTWARE, THOSE WARRANTIES DO NOT ORIGINATE FROM,
AND ARE NOT BINDING ON, MS.

• Note on Java Support. The SOFTWARE may contain support for programs written in

Java. Java technology is not fault tolerant and is not designed, manufactured, or
intended for use or resale as online control equipment in hazardous environments
requiring fail-safe performance, such as in the operation of nuclear facilities, aircraft
navigation or communication systems, air traffic control, direct life support machines,
or weapons systems, in which the failure of Java technology could lead directly to
death, personal injury, or severe physical or environmental damage. Sun
Microsystems, Inc. has contractually obligated MS to make this disclaimer.

• No Liability for Certain Damages. EXCEPT AS PROHIBITED BY LAW, MS SHALL

HAVE NO LIABILITY FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL OR
INCIDENTAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE OR
PERFORMANCE OF THE SOFTWARE. THIS LIMITATION SHALL APPLY EVEN IF
ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. IN NO EVENT SHALL MS BE
LIABLE FOR ANY AMOUNT IN EXCESS OF U.S. TWO HUNDRED FIFTY DOLLARS
(U.S.$250.00).

• Limitations on Reverse Engineering, Decompilation, and Disassembly. You m a y

not reverse engineer, decompile, or disassemble the SOFTWARE, except and only to
the extent that such activity is expressly permitted by applicable law notwithstanding
this limitation.

• SOFTWARE TRANSFER ALLOWED BUT WITH RESTRICTIONS. You m ay

permanently transfer rights under this EULA only as part of a permanent sale or
transfer of the Device, and only if the recipient agrees to this EULA. If the SOFTWARE
is an upgrade, any transfer must also include all prior versions of the SOFTWARE.

(4) 25364 Issue 8 March 2018

• EXPORT RESTRICTIONS. You acknowledge that SOFTWARE is of US-origin. You

agree to comply with all applicable international and national laws that apply to the
SOFTWARE, including the U.S. Export Administration Regulations, as well as end­user, end-use and country destination restrictions issued by U.S. and other
governments. For additional information on exporting the SOFTWARE, see

http://www.microsoft.com/exporting/.

25364 Issue 8 March 2018 (5)

CONTENTS OF

EC

DECLARATION OF CONFORMITY

EU DECLARATION OF CONFORMITY

No. Doc-0010510_R01

Manufacturers name: Domino UK Limited

Manufacturers address: Bar Hill, Cambridge CB23 8TU.

This declaration of conformity is issued under the sole responsibility of the
manufacturer.

Objects of the declaration: EASYPRINT Compact 32D, 32C, 53C (labelled
as EASYPRINT 53 MK2) Printers from serial number VP944527and
EASYPRINT Touch Screen (Labelled as Compact TS) from serial number
VTP018251

The object of the declaration described above is in conformity with the
relevant Union harmonisation legislation:

2014/35/EU : Low Voltage Directive

2014/30/EU : EMC Directive.

2011/65/EU : RoHS Directive

EN 61000-6-2:2005 Electromagnetic compatibility (EMC) - Part 6-2:

Generic standards - Immunity for industrial environments

EN 61000-6-4:2007/A1:2011 Electromagnetic compatibility (EMC) - Part 6­4: Generic standards - Emissions standard for industrial environments

EN 60950-1:2006/A2:2013 Information technology equipment - safety ­Part 1: General requirements.

Signed for and on behalf of

Domino UK Limited.

Bar Hill,

Cambridge,

Date:12th May 2016

Signature:

Name and Job title: Carl Busuttil-Reynaud, Chief Engineer

(6) 25364 Issue 8 March 2018

EC DECLARATION OF CONFORMITY

25364 Issue 8 March 2018 (7)

CONTENTS OF

EC

DECLARATION OF CONFORMITY

EU Declaration of Conformity

No. Doc-0013588_R02

Manufacturers name: Domino UK Limited
Manufacturers address: Bar Hill, Cambridge CB23 8TU.

This declaration of conformity is issued under the sole responsibility of the
manufacturer.

Object of the declaration: Easyprint Communicator II Printer, Type

COM II (2"/53mm) from serial numbers 320L02M17G111881 &
320R02B18G111971 and COM II (5"/128mm) from serial number
320R05A18G111924 & 320L05L17G111852

The object of the declaration described above is in conformity
with the relevant Union harmonisation legislation:

2014/35/EU : Low Voltage Directive
2014/30/EU : EMC Directive.

EN 61000-6-2:2005 Electromagnetic compatibility (EMC) - Part 6-2:

Generic standards - Immunity for industrial environments

EN 61000-6-4:2007/A1:2011 Electromagnetic compatibility (EMC) -

Part 6-4: Generic standards - Emissions standard for industrial environ­ments

EN 60950-1:2006/A2:2013 Information technology equipment - safety -

Part 1: General requirements.

Signed for and on behalf of

Domino UK Limited. Bar Hill, Cambridge,
Date:28th February 2018

Signature:
Name: Carl Busuttil-Reynaud
Job title: Group Chief Engineer

(8) 25364 Issue 8 March 2018

EC DECLARATION OF CONFORMITY

25364 Issue 8 March 2018 (9)

FCC NOTICE

This equipment has been tested and found to comply with the limits for
Class A digital device, pursuant to part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This
equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own
expense.

Any changes or modifications not expressly approved by the manufacturer
could void the user’s authority to operate the equipment.

European EMC Statement

This product may cause interference if used in residential areas. Such use
must be avoided, unless the user takes special measures to reduce
electromagnetic emissions, to prevent interference to the reception of radio
and television broadcasts.

(10) 25364 Issue 8 March 2018

CONTENTS

PART 1 HEALTH AND SAFETY

PART 2 DESCRIPTION AND INSTALLATION

PART 3 OPERATION

PART 4 MAINTENANCE, SERVICE AND FAULT

FINDING

PART 5 TECHNICAL REFERENCE

PART 6 GLOSSARY OF TERMS

25364 Issue 8 March 2018 (11)

AMENDMENT RECORD

Amendment Date

All Parts at Issue 1 November 2010

All Parts at Issue 2 April 2011

All Parts at Issue 3 January 2013

All Parts at Issue 4 April 2013

All Parts at Issue 5 September 2013

All Parts at Issue 6 March 2015

All Parts at Issue 7 November 2015

All Parts at Issue 8 March 2018

(12) 25364 Issue 8 March 2018

PART 1 : HEALTH AND SAFETY

CONTENTS

Page

GENERAL SAFETY................................................................................ 1-3

HAZARD INFORMATION....................................................................... 1-5

Warning Notices............................................................................... 1-5

Lethal Voltages ..................................................................... 1-5

Handling the Compact 32c, 53c / Communicator II

Cassette Printer .................................................................... 1-5

Replacing the Ribbon ........................................................... 1-6

Heating Element.................................................................... 1-6

Organic Solvents................................................................... 1-6

Battery Replacement ............................................................ 1-6

Fuses Fire Hazard................................................................. 1-6

Caution Notices ............................................................................... 1-7

Damage to Print Head .......................................................... 1-7

Loss of Counter Data............................................................ 1-7

Cable Routing ....................................................................... 1-7

Mains Supply Voltage ........................................................... 1-7

Cleaning Materials for Print Head......................................... 1-7

Spare Parts and Consumables............................................. 1-8

25364 Issue 8 March 2018 1-1

HEALTH AND SAFETY

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1-2 25364 Issue 8 March 2018

HEALTH AND SAFETY

GENERAL SAFETY

Notes: (1) Please read through this section before operating the machine.

(2) Unless stated otherwise, information provided is applicable to

all printer variants.

This printer is designed for use with AC power distribution systems TN and
TT, as classified in IEC 60364:

‘TN’ (any of following - TN-C, TN-S or TN-C-S) for example; a system
having one or more points of the source of energy directly earthed, the
exposed conductive parts of the installation being connected to that point
by protective conductors.

‘TT’ for example; a system having one point of the source of energy directly
earthed, the exposed conductive parts of the installation being connected
to earth electrodes electrically independent of the earth electrodes of the
source.

It is not suitable for connection to an ‘IT’ system for example; a system
having no direct connection between live parts and earth, the exposed
conductive parts of the installation being earthed. This therefore excludes
any ‘phase to phase’ connected supplies such as may be available in some
factories and/or countries.

If the supply fuses (located on the rear of the printer and the printer’s power
supply unit) are replaced, they must be replaced by a 2 amp T 5x20 UL fuse

- 230/115V – 50/60Hz for the printer and a 4 amp T 5x20 UL fuse - 230/
115V - 50/60Hz for the printer power supply unit V200006).

Installation must only be performed by qualified Easyprint personnel. For
customer installations, authorisation must be obtained from Easyprint A/S.
All relevant Safety Procedures must be followed. Failure to do so may
invalidate warranty.

The printer and its component parts must only be used for the purpose for
which they were sold, and for which they are designed and constructed. No
parts may be used for other functions.

DO NOT touch the printer or the controller with wet or damp hands.

DO NOT expose the printer or controller to water.

DO NOT run the printer without ribbon material, as this may damage the
print head.

DO NOT use the Cassette handle as a means of carrying or holding the
printer as this may result in the printer becoming detached from the
cassette causing a crushing hazard.

25364 Issue 8 March 2018 1-3

HEALTH AND SAFETY

ALWAYS disconnect the power to the machine before removing any service
covers. The power connector to the back of the printer must be removed.
The Communicator II printer’s mains plug must be removed from the mains
power supply.

ALWAYS keep hands and loose clothing away from the print head opening
whilst the printer is powered on, as there is a danger that the mechanism
will move without warning and present a crushing hazard.

DO NOT operate the machine with any covers removed. ALL covers must
be in place using the appropriate number of fasteners. It is essential that
electrical and non-electrical connector dust covers (provided with the
machine) are fitted to all unused connectors to protect against dust and dirt
and possible static damage to internal components.

Ensure all reasonable safety precautions have been undertaken. However,
please ensure that when working with / or around the machine, every care
is taken to avoid potential hazards. ALWAYS take great care around the
machine not to slip, trip or fall; especially if the machine is used in areas
where the floor may be wet or greasy.

Use only Easyprint ribbons.

Replace ribbons with care to avoid cutting hands or fingers.

Take care, in the unlikely event of an electronic fault causing an unexpected
start up of printer drive motors, to avoid possible injury.

Read the Safety Data Sheet (SDS) for Cleaning Fluid (P/N WJ-111) before
using it with any Easyprint product.

There is a danger of electrical shocks from the electrical outlet. All
electronic checks must be performed by qualified personnel.

The information above is correct to the best of our knowledge, information
and belief at the date of this publication. The information given is designed
only as guidance for safe handling use, processing, storage, transportation,
disposal and release and is not considered a warranty or quality
specification. The information relates only to the specific material
designated and may not be valid for such material used in combination with
any other materials or in any process unless specified in text.

1-4 25364 Issue 8 March 2018

HEALTH AND SAFETY

HAZARD INFORMATION

This document uses the following warning signs that give warning of a
hazard or danger:

Denotes Danger: Electricity

Denotes General Danger

Read the following important notices before using the printer. The hazard
information is prioritised into warning and caution notices.

Warning Notices

Warning notices denote a potential hazard to the health and safety of users.
These notices clearly state the nature of respective hazard and the means
by which it can be avoided.

Lethal Voltages

Lethal voltages are present within this equipment when it is
connected to the mains supply. Only trained and
authorised personnel may carry out maintenance work.

Observe all statutory electrical safety codes and practices.
Unless it is necessary to run the printer, disconnect the
printer from the mains electrical supply service before
removing the cover or attempting any service or repair
activity, otherwise death or personal injury may result.

Handling the Compact 32c, 53c / Communicator II
Cassette Printer

The Cassette handle is for removing the cassette only. It
must not be used as a means of carrying or holding the
printer as this may result in the printer becoming detached
from the cassette causing a crushing hazard.

25364 Issue 8 March 2018 1-5

HEALTH AND SAFETY

Replacing the Ribbon

Care must be taken when replacing ribbons to avoid cutting
hands or fingers.

Heating Element

The heating element and surrounding area become very hot
during use. To avoid the risk of burns, never touch the
heating element area of the print head.

Organic Solvents

Cleaning fluid contains organic solvents. Always wear
suitable PPE (goggles and clothes) to avoid contact with the
eyes and skin. Avoid inhalation of the vapour. Do not smoke
in the presence of the vapour or the vicinity of the printer.

Battery Replacement

Replaceable batteries should only be replaced using
batteries of the correct specified type and rating. Failure to
do so may result in an explosion hazard.

Used batteries should be disposed of according to the
battery manufacturer’s instructions.

Fuses Fire Hazard

To ensure continued protection against the risk of fire,
replace fuses with the specified type and rating only.

1-6 25364 Issue 8 March 2018

HEALTH AND SAFETY

Caution Notices

Caution notices denote a potential hazard to the physical integrity of
equipment / software but not a danger to personnel. These notices clearly
state the nature of the hazard and the means by which it can be avoided.

Damage to Print Head

Changing the print head without setting the new resistance
value may cause severe damage to the print head.

Loss of Counter Data

The counter values are not retained when the printer is
switched off.

Cable Routing

To avoid damage to the cables or equipment, ensure that
the cables are routed clear from any moving parts.

Mains Supply Voltage

To avoid damage to the equipment, do not exceed the
supply voltage stated in this manual. See “TECHNICAL

REFERENCE” on page 5-1.

Cleaning Materials for Print Head

To avoid damage to the printer components, use only soft
brushes and lint-free cloths. For cleaning, always use
Cleaning Pens (P/N VPR0223), Cleaning Fluid (P/N WJ-111)
and Print Head Cleaning Wipes (P/N MT25215).

Do not use high pressure air, cotton waste, abrasive
materials, metallic objects or degreasing cleaning fluids
(e.g., Benzene, acetone).

25364 Issue 8 March 2018 1-7

HEALTH AND SAFETY

Spare Parts and Consumables

To avoid the risk of damage to the print head use only
Easyprint spares, parts and consumables.

Contact supplier for details.

For Sales and Service contact:

Easyprint A/S

www.easy-print.com
[e-mail]

1-8 25364 Issue 8 March 2018

PART 2 : DESCRIPTION AND

INSTALLATION

CONTENTS

Page

UNPACKING.......................................................................................... 2-5

Compact 32d Unit Inventory............................................................ 2-5

Compact 32c / 53c Unit Inventory................................................... 2-5

Communicator II Unit Inventory ....................................................... 2-6

Compact 32d, 32c and 53c Printer Main Parts ............................... 2-7

Printer Unit (Front View)........................................................ 2-7

Printer Connections (Rear View) ........................................... 2-7

Communicator II Printer Main Parts................................................. 2-8

Printer Unit (Front View)........................................................ 2-8

Printer Connections (Rear View) ........................................... 2-8

Compact 32d, 32c and 53c Peripherals .......................................... 2-9

Power Supply Unit ................................................................ 2-9

Encoder................................................................................. 2-9

Communicator II Peripherals ........................................................... 2-10

Power Supply Unit ................................................................ 2-10

I/O Box.................................................................................. 2-10

MECHANICAL INSTALLATION.............................................................. 2-11

Installation Requirements ................................................................ 2-11

Brackets - Compact 32d, 32c and 53c ................................ 2-11

Mounting the Printer in the Bracket System.................................... 2-14

Compact 32d, 32c and 53c .................................................. 2-14

Communicator II ................................................................... 2-15

Connect Cables ............................................................................... 2-16

Compact 32d, 32c and 53c .................................................. 2-16

Communicator II ................................................................... 2-17

Set Up Communicator II Printer....................................................... 2-18

I/O Connection Details..................................................................... 2-19

Compact 32d, 32c and 53c Pin Allocations ......................... 2-20

Communicator II Pin Allocations........................................... 2-21

Output Voltage...................................................................... 2-22

Example Connections........................................................... 2-23

Using a 24V Product Detector or Proximity Sensor ............. 2-25

Output Connections - Compact 32d, 32c and 53c .............. 2-26

Output Connections - Communicator II ............................... 2-27

Remote Pause

(Not available on Communicator II in CM mode).................. 2-29

Connecting Encoder to I/O Connector

(Instead of Encoder Connector)............................................ 2-30

25364 Issue 8 March 2018 2-1

DESCRIPTION AND INSTALLATION

I/O Wiring Diagrams ........................................................................ 2-31

Compact 32d, 32c and 53c ................................................. 2-31

Communicator II................................................................... 2-32

CONNECTIVITY - COMPACT 32D, 32C AND 53C............................... 2-33

CONNECTIVITY - COMMUNICATOR II ................................................ 2-34

Compact Touchscreen to One Printer

- Compact 32d, 32c and 53c..................................................... 2-35

Compact Touchscreen / Touchscreen / PC to Networked Printers 2-35

Network Set-up.................................................................... 2-36

Connecting to Networked Printers....................................... 2-36

PC or Touchscreen to One Printer .................................................. 2-37

Compact 32d, 32c and 53c ................................................. 2-37

Communicator II................................................................... 2-37

PC to Networked Printers ............................................................... 2-38

Printer Network Settings ...................................................... 2-38

Ethernet................................................................................ 2-38

Printer Slaves ....................................................................... 2-38

Advanced ............................................................................. 2-39

Webserver ....................................................................................... 2-40

ENCODER CONNECTION .................................................................... 2-41

COMPACT TOUCHSCREEN ................................................................ 2-42

Touchscreen ......................................................................................... 2-43

Touchscreen Rear View .................................................................. 2-44

PRINTER SET-UP ................................................................................. 2-45

Setting the Ribbon Type ................................................................. 2-45

Threading the Ribbon...................................................................... 2-45

Compact 32d Ribbon Threading Procedure........................ 2-46

Compact 32c / 53c Ribbon Threading Procedure............... 2-48

Communicator II Ribbon Threading Procedure ................... 2-50

Ribbon Path .................................................................................... 2-50

Set Up Printer - Final Steps (Compact 32d, 32c and 53c).............. 2-51

Calibrating the Printer .......................................................... 2-51

Optimising the Print Head ............................................................... 2-52

Test Print, Align and Calibrate -

(Compact 32d, 32c and 53c)................................................ 2-54

Speed Profile........................................................................ 2-54

CM Speed Profile Graph ...................................................... 2-55

IM Speed Profile Graph........................................................ 2-56

User Interface Settings......................................................... 2-57

Unlock User Interface Settings ............................................ 2-57

Printer Connection ............................................................... 2-57

Network................................................................................ 2-58

Version Information .............................................................. 2-58

Locating the Printer’s IP Address when Not Known....................... 2-59

Requirements....................................................................... 2-59

Connecting........................................................................... 2-59

2-2 25364 Issue 8 March 2018

DESCRIPTION AND INSTALLATION

Use of USB to Find Out which IP the Printer is Using ..................... 2-60

Change IP Address of Printer Using USB............................. 2-60

Changing the IP Address

for the Compact Touchscreen / Touchscreen...................... 2-61

Adding More Connections ............................................................... 2-62

Compact Touchscreen ......................................................... 2-62

Touchscreen ......................................................................... 2-63

USB Connection Setup
(Compact 32d, 32c, 53c and Compact Touchscreen only).. 2-64

Reconnecting the Compact Touchscreen via USB

(Compact 32d, 32c and 53c) ................................................ 2-64

ADVANCED SETTINGS ......................................................................... 2-65

System Variable ............................................................................... 2-65

Special Features .............................................................................. 2-65

Install Options .................................................................................. 2-66

25364 Issue 8 March 2018 2-3

DESCRIPTION AND INSTALLATION

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2-4 25364 Issue 8 March 2018

DESCRIPTION AND INSTALLATION

UNPACKING

Note: Unless stated otherwise, information provided is applicable to

all Compact Series and Communicator II printer variants.

Before installation, it is important t
damaged during shipment, and that all parts needed for the installation and
operation of the printer are present.

Ensure that the following items are present:

o check that the printer has not been

Compact 32d Unit Inventory

Contents Part No.

Compact 32d Printer Unit

Compact Touchscreen (Optional) EAS002781

Mains Power Supply Unit (PSU) EPP002214SP

I/O Cable, 5m EDP002215SP

Documentation Pack Language dependent

Compact 32c / 53c Unit Inventory

Contents Part No.

Compact 32c Printer Unit

Compact 53c Printer Unit

User Interface Kit (Optional) EAS002113SP

Mains Power Supply Unit (PSU) EPP002214SP

I/O Cable, 5m EDP002215SP

Documentation Pack Language dependent

25364 Issue 8 March 2018 2-5

DESCRIPTION AND INSTALLATION

Communicator II Unit Inventory

Contents Part No.

Communicator II 53mm Printer Unit

Communicator II 128mm Printer Unit

Power Supply Unit (PSU) V200006

I/O Box V200005

Fix Shim Pack (0.2, 0.4 and 0.8mm) V200042

Wall Bracket - PSU Box VEY9984

Wall Bracket - I/O Box VEY9985

PSU Power Cable (Euro) VEY0190

PSU Power Cable (US) VEY0190-1

Air Tube Supply 3m, 6mm VEY0786

Cable, 4 pole Printer to PSU VEY1404

Cable, Printer to I/O Box VEY1402

15 Pin I/O Cable VEY0168

Ethernet Crossover Cable VEY1420

Documentation Pack Language dependent

Secure Digital (SD) Memory Card VEY0530

Cleaning Pens (pack of 5) VPR0223

Print Head Cleaning Wipes MT25215

2-6 25364 Issue 8 March 2018

DESCRIPTION AND INSTALLATION

Quarter-turn

Latch

Compact 32d

Status

LED

Power/Reset

Button

Compact 32c / 53c

USB

Port

Rear View (Compact 32d shown)

Rear USB

Small*

Encoder

5-Pin DIN

Typ e

Power Input

24V d.c. 5A

Input / Output

15-Way

D-Type

Rear USB

Large*

Ethernet cable port

(to connect to PC or

network)

CAUTION: Socket

provides Power over

Ethernet (PoE)

Compact 32d, 32c and 53c Printer Main Parts
Printer Unit (Front View)

Printer Connections (Rear View)

*The rear USB large and rear USB small connections share a port and
therefore cannot be used together.

25364 Issue 8 March 2018 2-7

DESCRIPTION AND INSTALLATION

Cassette

Handle

Status

LED

Secure Digital Flash Card SlotUSB Mini Connector

Sliding
Shutter

Air Pressure
Gauge

Air Pressure
Regulator

Communication ConnectorPower Supply Connector

Air Outlet

Air Inlet

USB Standard
Connector

Communicator II Printer Main Parts
Printer Unit (Front View)

Printer Connections (Rear View)

2-8 25364 Issue 8 March 2018

DESCRIPTION AND INSTALLATION

Compact 32d, 32c and 53c Peripherals
Power Supply Unit

Encoder

25364 Issue 8 March 2018 2-9

DESCRIPTION AND INSTALLATION

Mains

Switch

Mains

Connector

Power Connector

Mains Fuse

Encoder

Connector

Ethernet

Connector

I/O Connector

Communication

Connector

Communicator II Peripherals
Power Supply Unit

I/O Box

Shims

Shim used with the bracket assembly

(0.2, 0.4 and 0.8 thicknesses available in pack)

2-10 25364 Issue 8 March 2018

DESCRIPTION AND INSTALLATION

MECHANICAL INSTALLATION

Installation Requirements

Ensure that the following services and control signals are available:

Notes: (1) Compact 32d, 32c and 53c Power: 120/240 VAC, 50/60Hz, 1.5A

(2) Communicator II Power: 115/230 VAC, 50/60Hz

(1) For Communicator II: Compressed Air: 2-5 Bar, dry, uncontaminated.

Note: For purity of supplied compressed air, Easyprint requires

compliance with Compressed air purity classes ISO 8573-1 6 3
2 : 2001.

(2) A print start signal; we recommend a volt-free contact which closes

when printing is required.

(3) Sufficient space for installation and operation.

(4) If using the printer in Continuous Mode, an encoder giving 12 (or a

multiple of 12) pulses per mm is required to monitor the substrate
speed. (This is included with the CM bracket.)

Brackets - Compact 32d, 32c and 53c

Notes: (1) For a list of the tools required, see the bracket instructions

provided with the bracket kit.

(2) For spares information, see www.easy-print.com

The bracket range covers widths of up to 900mm. The available flat-pack
variants are:

• Window bracket (for IM and CM versions)

Notes: (1) The CM version includes the encoder and CM axle assembly.

(2) The CM rubber roller assemblies are available in 100mm size

increments (305mm to 805mm) and must be ordered separately.

(3) The Quick Release (QR) Carrier Assembly (P/N EPT006141) is

available for mounting the printers directly onto Compact 32d,
32c and 53c flat pack window brackets (IM bracket EAS002706
and CM bracket EAS002717). Use this assembly in wash-down
environments or other situations where printers need to be
removed on a regular basis. The assembly has the same overall
dimensions as the standard printer carrier (P/N 5-0460258) and
can be swapped out on existing installations.

• Web positioning module

• Labeller bracket (IM only)

25364 Issue 8 March 2018 2-11

DESCRIPTION AND INSTALLATION

Window Bracket - (IM Version), 0.9m - Part No. EAS002706

Window Bracket - (CM Version), 0.9m - Part No. EAS002717

Note: Three guide rollers are shown for illustration purposes - only two

are supplied in the kit.

2-12 25364 Issue 8 March 2018

Web Positioning Module (0.9m) - Part No. 5-0460281

Labeller Bracket Assembly - Part No. EAS001626

DESCRIPTION AND INSTALLATION

Notes: (1) The Labeller Bracket can be assembled in either a left-hand or a

right-hand version.

(2) Installation drawing EAS002727 is included w

25364 Issue 8 March 2018 2-13

ith the bracket kit.

DESCRIPTION AND INSTALLATION

Labeller Bracket / Guide Roller (shown mounted onto the

Labeller Bracket Assembly)

Note: Guide rollers can be assembled in either left-hand or right-hand

orientation.

Mounting the Printer in the Bracket System
Compact 32d, 32c and 53c

Notes: (1) Tool required: 5mm Allen key

(2) Prior to mounting the Compact 32c / 53c in the bracket system,

re

move the cassette to enable easier handling.

(1) Mount the printer in the bracket system, using four M6 screws

(sup

plied with bracket).

(2) When mounting the printer in the CM bracket, ensure the print head is

po

sitioned above the top point of the rubber roller.

Note: To obtain the best print quality, fine adjustment of the print head

can

be done electronically at a later stage. See “Set Up Printer -

Final Steps (Compact 32d, 32c and 53c)” on page 2-51.

(3) In order to apply the correct print head pressure, ensure that the

height
approximately 3mm.

Note: The precise height of the print head will need t

between the base of the printer and rubber roller or platen is

o be adjusted
electronically via the software once the services are connected.

See “Set Up Printer - Final Steps (Compact 32d, 32c and 53c)”
on page 2-51.

(4) When the correct distance is obtained, tight

(5) Mount the power supply. See “Connectivity - Compact 32d, 32c and

53c” on page 2-33.

2-14 25364 Issue 8 March 2018

en the screws.

DESCRIPTION AND INSTALLATION

Fitting Shim between the Bracket and Printer

Communicator II

(1) Mount the printer in the bracket system, using four screws (M6 x

35mm).

Note: When mounting the printer in the CM bracket, ensure the print

he

ad is mounted on the top point of the rubber roller. This may

be adjusted to obtain the best print quality.

(2) Adjust the height between the rubber roller or platen using the

ppropriate shims provided.

a

Note: The height may need to be adjust

ed once the services are

connected.

(3) When the correct distance is obtained, tighten the screws.

Mount the I/O box and power supply. See “Connectivity - Co

on page 2-34.

mmunicator II”

25364 Issue 8 March 2018 2-15

DESCRIPTION AND INSTALLATION

Connect Cables
Compact 32d, 32c and 53c

Note: Refer to page 2-33 for Connection Diagram when connecting

the printer to the mains, peripherals and network.

• Connect the cable from the PSU to the printer’s power input port

• If the printer is in CM, connect the encoder to the back of the printer

• If the printer is in IM, connect the start signal cable to the 15-pin
D-type connector

• If the printer in CM is receiving its ‘print go’ signals from an external
source, the 15-way I/O cable is used

• Connect the start signal and any error signals you wish to connect

• For the Compact 32c / 53c, load the ribbon and refit the cassette

• If a Compact Touchscreen is to be used, connect the USB cable into
the Compact Touchscreen’s mini USB port, then connect USB A into
the USB port on either the front or the back of the printer

• If a retained connection is required between the Compact Touchscreen
and the USB cable, the mini USB plug lead can be secured in place by
removing the rear cover of the Compact Touchscreen and fitting a
small cable tie to the mini USB plug

• If a retained connection is required between the power plug or USB
plug and the printer, secure the cables to the retained I/O cable using
cable ties

• If a retained connection is required between the power plug and the
printer, use the power cord retaining bracket provided

• The Compact Touchscreen USB cable supplied is 2m in length. A
maximum cable length of 3m can be used by either (a) fitting a 1m
extension or using a new 3m cable

CAUTION: Extensions and new cables must be sourced locally.

• Press the reset button on the printer to turn on the printer and
Compact Touchscreen.

2-16 25364 Issue 8 March 2018

DESCRIPTION AND INSTALLATION

Communicator II

Note: Refer to page 2-34 for Connection Diagram when connecting

the printer to the mains, peripherals and network.

• Connect the cable from the power supply to the printer

• Connect the printer cable between the printer and the I/O Box

• Connect the air pressure to the printer

• Set the regulator to approximately 2.5 bar / 0.25MPa (128mm Printer

3.5 Bar / 0.35MPa) so that the air pressure gauge reads either 2.5 Bar
or 3.5 Bar

• Supply the mains to the Power supply

• Connect the I/O to the host machine.

• If the printer is used in CM, connect the encoder to the I/O box

• If a Touchscreen is to be used, see “Touchscreen” on page 2-43.

25364 Issue 8 March 2018 2-17

DESCRIPTION AND INSTALLATION

Set Up Communicator II Printer

• Load the cassette with ribbon. Follow the instruction on the cassette
unit for the ribbon path when fitting or replacing the ribbon.

“Threading the Ribbon” on page 2-45.

• Check the height of the print head to the print base.

Note: Use the shims to ensure the correct distance between print

head and substrate (0.2 to 2.0mm) for both CM and IM.

• Press the Connect button to establish a connection between the
printer and the Touchscreen

•Go to Settings > Production Line Setup > Line Movement and select
either CM or IM from the Line Movement pull-down menu.

(1) If you select the CM printer type:

(a) To check that the print head is on top of the roller, go to Settings

> Production Line Setup > Print Head.

(b) Set the Head Position so that the print head is on top of the roller.

Note: Some experimentation with this parameter may be required to

obtain the best print quality.

(c) Perform a print run.
(d) Go to Settings > IO Port > Set Up > Start Signal.

(i) At the Start Signal pull-down menu, select Front Edge.

See

(2) To select the IM printer type:

(a) Go to Settings > Production Line Setup > Line Movement > IM,

then to Print Head > Head Position and set it to 0 to obtain the
maximum print length.

(b) Go to Settings > IO Port > Set Up > Start Signal and select Front

Edge.

(c) Either:

(i) Go to Home Screen > Printer Status and select Test Pri nt

OR

(ii) Make host machine active.

2-18 25364 Issue 8 March 2018

DESCRIPTION AND INSTALLATION

I/O Connection Details

Inputs and outputs are made on the 15-pin D-type connector on the rear of
the printer. The pin allocations follow.

Notes: (1) Output V

olt-free contacts: These contacts are operated and

driven by a relay on the printer circuit board. They are normally
open or normally closed depending on the assigned function.
They serve as a switch operated by the printer to output its
status.

(2) Input V

olt-free contacts: Their main function is to provide the
start signal for printing. These contacts can be operated by a
switch connected to the printer.

25364 Issue 8 March 2018 2-19

DESCRIPTION AND INSTALLATION

Compact 32d, 32c and 53c Pin Allocations

Name Type Default Function J3 Pins Colours

Output 1

Output 2

Output 3

Output 4

Volt-free
contacts

Volt-free
contacts

Volt-free
contacts

Powered

contact

Input 1 NPN

Input 2

Input 3

Input 4

Volt-free
contacts

Volt-free
contacts

Vol t -fre e

contacts

Ready / Returning 4, 12

Orange - Light

Error 3, 11 Red - Pink

Warning 2, 10 Brown - White

Busy 1, 9 Black - Grey

Encoder

(duplic

ated on

8, 15

Purple - Red /

5-pin DIN)

Start Signal 5, 13

None 6, 14

Yel lo w - Bl ac k /

Green - Brown /

Remote Trigger

ont

Fr

Multi-Function

Button

7, 15

Blue - Red /

(Function cannot

be change

d)

Gr

Whi

Whi

Whi

Whi

een

te

te

te

te

The volt-free output contacts are each

capable of handling a load of 30V

100mA.

The function of each output can be changed in the software - the defaults
are listed in the table, see page 2-28 for descriptions.

For more information regarding configuration of inputs and outputs, see

“Inputs/Outputs” on page 3-52.

2-20 25364 Issue 8 March 2018

DESCRIPTION AND INSTALLATION

Communicator II Pin Allocations

Name Type Default Function J3 Pins Colours

Output 1

Output 2

Volt-free

acts

cont

Volt-free

acts

cont

Ready / Returning 4, 12

Error 3, 11 Red - Pink

Encoder

Input 1 NPN

(duplicat

ed on

5-pin DIN)

Input 2

Volt-free

acts

cont

Start Signal 5, 13

The function of each output can be ch

8, 15

anged in the software - the defaults

Orange - Light

Green

Purple - Red /

e

Whit

Yel lo w - B la ck /

White

are listed in the table, see page 2-28 for descriptions.

For more information regarding configuration of inputs and outputs, see

“Inputs/Outputs” on page 3-52.

By default Output 1 and 2 are volt free contacts, they can be changed to
NPN contacts by:

(1) Open the I/O box by removing the 2 screws on the connector side.

(2) Set JP2 and JP3 to position 2-3.

Note: If the outputs need to be changed back to volt free contacts, set

JP2 and

JP3 to position 1-2.

25364 Issue 8 March 2018 2-21

DESCRIPTION AND INSTALLATION

Output Voltage

Compact 32d, 32c and 53c

Pin 9 can be used to provide 5V or 24V with ground on pins 13, 14 or 15.

Note: Default output voltage is 24V.

Output voltage of the powered contacts is set by JP1 and JP2 on the
conn

ection board, as follows:

JP1 and JP2 Position* Output Voltage (Pin 9) Maximum Current

1-2 5V 100mA

2-3 24V 500mA

*Both jumpers must be moved.

Communicator II

Pin 9 provides 5V (max 100mA) and ground is on pins 10, 13, 14 and 15
with the I/O box jumpers fitted in the default position. If the I/O box is
changed from volt free to NPN outputs then pins 11 and 12 can be used for
ground as well.

2-22 25364 Issue 8 March 2018

DESCRIPTION AND INSTALLATION

Pin 5 (Yellow)

Pin 13 (Black / White)

Printer

Relay

Yellow 5

Black / White

Yellow

Black / White

Yellow

Black / White

5

5

13

13

13

VCC_ISO

VCC_ISO

VCC_ISO

GND_ISO

GND_ISO

GND_ISO

U4

U4

U4

H11L1M

H11L1M

H11L1M

Relay

R15

R15

R15

1K

1K

1K

Start signal

Start signal

Start signal

1

1

1

2

2

2

6

6

6

4

4

4

5

5

5

Open Collector / open Drain
Output from PLC

Logic Signal 5V - 24V
Logic level: low < 0.5V
Logic level: high > 5V

Example Connections

Start Signal

Using volt-free contacts - The start signal is the trigger for the printer to
start the printing process. The signal must be a minimum of 50ms duration.
The connection is made using pins 5 and 13 of the I/O connector, as shown
in the following diagram:

Alternative Start Signal

25364 Issue 8 March 2018 2-23

DESCRIPTION AND INSTALLATION

Pin 7 (Blue)

Pin 15 (Red / White)

Printer

Relay

Front Multi-Function Button (Compact 32d, 32c and 53c only)

Using volt-free contacts - The front multi-function button can be triggered
with a 1 second pulse which will either tension the ribbon, initialise the
printer or clear error (depending on printer status). An 8 to 10 second pulse
will switch off the printer. The connection is made using pins 7 and 15 of the
I/O connector, as shown in the following diagram:

2-24 25364 Issue 8 March 2018

DESCRIPTION AND INSTALLATION

Pin 5 (Yellow)

Pin 13 (Black / White)

Printer

Pin 9 (Grey)

Sensor

Signal

+24V

0V

0V

NPN

Sensor

+24V

Signal

I/O Box

Pin 5

Pin 13

24V Power Supply

+24V

0V

Using a 24V Product Detector or Proximity Sensor

Compact 32d, 32c and 53c

(1) Ensure JP1 and JP2 on the connector board are set to the default

position 2-3 for 24V. See “Output Voltage” page 2-22.

(2) Connect the NPN sensor as follows:

+24V Pin 9

0V Pin 13

Signal from sensor Pin 5

Communicator II

25364 Issue 8 March 2018 2-25

DESCRIPTION AND INSTALLATION

Pin 12 (Light Green)

Pin 10 (White)

Pin 4 (Orange)

Pin 2 (Brown)

Pin 11 (Pink)

Pin 3 (Red)

Printer

Output 1

Output 2

Output 3

I/O Connector
15-pin D-Type

Output 4

Pin 9 (Grey)

Pin 1 (Black)

Output Connections - Compact 32d, 32c and 53c

Outputs 1, 2 and 3 are volt-free contacts with a maximum loading of 30V
100mA. Output 4 is a powered contact, Pin 9 is supplied with 24V by
default. See the pin allocation table on page 2-20.

2-26 25364 Issue 8 March 2018

DESCRIPTION AND INSTALLATION

Pin 12 (Light Green)

Pin 4 (Orange)

Pin 11 (Pink)

Pin 3 (Red)

Printer

Output 1

Output 2

I/O Connector
15-pin D-Type

Light Green

Orange

Pink

Red

External Relay

3

11

4

12

Relay

24V

Error

Ready

Output Connections - Communicator II

Outputs 1 and 2 are volt-free contacts with a maximum loading of 30V
100mA. See the pin allocation table on page 2-21.

If the I/O box is changed from volt-free to NPN outputs, see Communicator
II Pin Allocations page 2-21. The output should be connected as per the
diagram below:

The internal switch for the output signal can handle a maximum of +30V
and 100mA. The internal switches pull down the signal level to ground.
Therefore it is very important to mount pull-up resistor(s) and/or a relay(s).

CAUTION: Never connect external voltage directly to the error

Recommended pull-up resistor at +5V: 470 ohm

Re

commended pull-up resistor at +24V: 2.2 kilohms

and r

eady output without a pull-up resistor.

25364 Issue 8 March 2018 2-27

DESCRIPTION AND INSTALLATION

The output function is programmable for each output, as shown in the
following table:

Function Behaviour

Ready Contacts closed when printer is ready

and open when printing, r

eturning or not

ready (printer open, etc.)

Not Ready (Communicator

)

II

Contacts open when printer is ready and
closed when printing, returning or not
ready (printer open, etc.)

Busy Contacts closed while print head is in

printing position and open while hea

d is

not printing

Not Busy Contacts open while print head is in

printing position and close

d while head is

not printing

Ready / Printing Contacts closed when printer is ready

and pri

nting (open while returning in IM

mode)

Ready / Returning Contacts closed when printer is ready

returning (open while printing)

and

Ready / Printing / Returning Contacts closed when printer is ready

and printing /r

eturning in IM mode

Error Contacts open when an error is active

Error (inverted)

Contacts close when an error is active

(Compact 32d, 32c and 53c)

Warning Contacts open when a warning is active

Warning (inverted)

Contacts close when a warning is active

(Compact 32d, 32c and 53c)

Note: Unless ‘inverted’ is selected, contacts are open when a fault is

d to allow a fault indication if the I/O cable is disconnected.

raise

2-28 25364 Issue 8 March 2018

DESCRIPTION AND INSTALLATION

Remote Pause
(Not available on Communicator II in CM mode)

To remotely pause and resume printing, a switch can be connected to pins
on the I/O connector on the rear of the printer.

Notes: (1) When remote pause is enabled the pause and resume buttons

will not be shown on

(2) When the switch is closed the printer is paused, when the

switch is open the printer will r

the home screen.

esume.

(1) Select 2 available pins from one of the ta

bles bellow and connect the

switch.

Compact 32d, 32c, 53c and Communicator
II

Pins Colours

5-13 Yellow - Black/White

8-15 Purple - Red/White

Compact 32d, 32c and 53c Only

Pins Colours

6-14 Green - Brown/White

(2) Select Settings > IO P

ort > Assignment > Remote Pause

(3) Choose which input the switch is connected to from the drop down

menu.

25364 Issue 8 March 2018 2-29

DESCRIPTION AND INSTALLATION

Connecting Encoder to I/O Connector
(Instead of Encoder Connector)

The encoder can be connected to Input 1 of the I/O Connector which
duplicates the encoder connector.

(1) Ensure printer supplies +5VDC on pin 9 see “Output Voltage” on page

2-22

(2) Connect:

Pin 15 (Red / White) to Pin 3 (Blue) of Encoder (0V)

Pin 8 (Purple) to Pin 2 (White) of Encoder (Signal)

Pin 9 (Grey) to Pin 1 (Red) of Encoder (+5V)

2-30 25364 Issue 8 March 2018

25364 Issue 8 March 2018 2-31

I/O Wiring Diagrams

Compact 32d, 32c and 53c

DESCRIPTION AND INSTALLATION

2-32 25364 Issue 8 March 2018

J6

VCC_ISO

VCC_ISO

VCC_ISO

1

2

3

4

5

GND_ISO

GND_ISO

GND_ISOGND_ISOGND_ISO

T 3359 900
EPP001684

I/O_IN1

53014-0610

1

2
3

4

5
6

J2

GND_ISO

VCC_ISO
I/O_OUT2

I/O_OUT1

I/O_IN2
I/O_IN1

I/O_OUT1

I/O_OUT2

R12 1K

R13 1K

1

2

3

4

8

7

6

5

LH1250AAC

IO_OUT1

IO_OUT1_RET

IO_OUT2

IO_OUT2_RET

DEFAULT LINK POSITION
IO_OUTn_RET = GND_ISO:
LINK PINS 1 and 2

GND LINKAGE SELECTION:
DEFAULT = SEPARATE GND and GND_ISO
LINK PINS 1 and 2

JP2 JP3 JP1

3

2

1

3

3

22

1

1

JUMPERJUMPERJUMPER LK1LK2 LK3

PLACE CLOSE TO J4 PLACE CLOSE TO J4

16 or 17

IO_OUT1_RET IO_OUT2_RET

IO_OUT1

IO_OUT1_RET

IO_OUT2

IO_OUT2_RET

I/O_IN2

I/O_IN1

1-1634585-2

J4

16

17

1
9

2

10

3

11

4

12

5

13

6

14

7

15

8

Communicator II

DESCRIPTION AND INSTALLATION

DESCRIPTION AND INSTALLATION

From Mains

Shaft Encoder

Mains PSU P/N EPP002214SP

Ethernet cable port

(to connect to PC or

network)

2

CAUTION: Socket

provides Power

over Ethernet (PoE)

Compact Touchscreen to USBA

Mini USB

1

Packaging

Machine

I/O Cable

P/N

EDP002215SP

CONNECTIVITY - COMPACT 32D, 32C AND
53C

The following diagram shows general connectivity for the printer. This
example shows a Compact Touchscreen connected directly via USB.

Notes: (1) The rear USBA and Mini USB connections share a port and

therefore cannot be used together.

(2) To connect the printer to a network, see “Compact Touchscreen

to One Printer - Compact 32d, 32c and 53c” on page 2-35. To

connect the printer to a PC or laptop, see “PC or Touchscreen

to One Printer” on page 2-37.

25364 Issue 8 March 2018 2-33

DESCRIPTION AND INSTALLATION

Mains Power Supply -

V20006

Clean Air Supply

Rear View

Cable

VEY1414 Euro

VEY1415 US

Touchscreen

To Ne t wor k

Packaging

Machine

I/O

Shaft

Encoder

I/O Box

Power

Supply

Cable

VEY1404

Cable

VEY0190 Euro

VEY190-1 US

Air Tube

VEY0786

Cable

VEY1402

Cable

VEY0168

Laptop*

Net­worked PC

Ethernet
Switch/
Router

Crossover

Cable

EPT007719

Crossover

Cable

VEY1420

CONNECTIVITY - COMMUNICATOR II

2-34 25364 Issue 8 March 2018

DESCRIPTION AND INSTALLATION

- One Compact Touchscreen

connects to one printer at a time

- Connect Compact Touchscreen
at rear or front USBA

- Compact Touchscreen can be
“hot swapped”

between many printers

Direct USB Connection - No Network

Touchscreen

Communicator II

Compact 32d

Switch

PC

Compact

Touchscreen

Example Network

OR

OR

Compact 32c / 53c

Compact Touchscreen to One Printer

- Compact 32d, 32c and 53c

The Compact Touchscreen can be connected to the printer via direct USB
connection (no network.)

Compact Touchscreen / Touchscreen / PC to
Networked Printers

CAUTION: Power over Ethernet. Risk of equipment damage.

An example network diagram follows, in which a Compact T
Touchscreen or PC can be connected to several networked printers:

Use optional adapter cable EPT031606 to provide a
DC block if the network equipment is susceptible to
damage by Power over Ethernet from the printer.

ouchscreen,

25364 Issue 8 March 2018 2-35

DESCRIPTION AND INSTALLATION

Compact Touchscreen Connection - Networked Printers

- One Compact Touchscreen connects
to many printers at a time

- Extra PSU for Compact Touchscreen

is required

- Network hub and Ethernet
cables are not supplied

CAUTION: If using an Ethernet cable to connect the printer to

the Compact Touchscreen, use STP (Shielded
Twisted Pair) type - rather than UTP (Unshielded
Twisted Pair) type - to comply with EMC regulations.

Note: A USB power supply is available to power the Compact

T

ouchscreen separately to the printer (EPP003934). This will
allow the Compact Touchscreen to control more than one
printer across an Ethernet network. Additional parts such as a
network switch and cables may be required, which will need to
be purchased locally.

Network Set-up

Refer to Printer Network Settings on page 2-38, for details on the printer
network settings.

Connecting to Networked Printers

Refer to the example network diagram on page 2-35.

To log on to a powered-on printer:

(1) Upon powering on the Compact Touchscr

the desired printer from the list of available printers.

(2) If displayed, at the Log In scree

n, enter the UserID and password.

(3) Select Log In.

To disconnect the Compact Touchscreen from the selected printer or
switch t

o a different available printer:

(1) From the Log In screen: Select Disconnect - the Connection scr

appears, where you can select another printer to connect to or power
down the Compact Touchscreen.

(2) From any other screen: Select

, then select Disconnect from printer

- the Connection screen appears, where you can select another
print

er to connect to or power down the Compact Touchscreen.

een / Touchscreen, select

een

2-36 25364 Issue 8 March 2018

DESCRIPTION AND INSTALLATION

Crossover

Ethernet Cable

Crossover

Ethernet Cable

PC or Touchscreen to One Printer

Compact 32d, 32c and 53c

Note: Initially, ensure both printer and PC are DHCP enabled. Then, if

required, set the IP settings for the printer and PC/Touchscreen.

Communicator II

To connect a Touchscreen, see “Connectivity - Communicator II” on

page 2-34.

25364 Issue 8 March 2018 2-37

DESCRIPTION AND INSTALLATION

PC to Networked Printers

Refer to the example network diagram on page 2-35.

Printer Network Settings

All printers and controllers are set up to connect to each other out of box.

Ethernet

Set the Ethernet setting as required for the connected printer.

DHCP will automatically assign IP addresses on a dynamic network.

The default settings are as follows:

• Enable DHCP (DHCP is NOT enabled by default)

• Printer IP address: 192.168.125.201

• Touchscreen IP address: 192.168.125.200.

Printer Slaves

The Printer Slaves function allows one printer to control up to 10 other
networked printers performing the same task. The user can also add or
remove a slave printer, as well as edit the details of an existing printer.

To employ the master/slave printer relationship, at least two printers are
required on the same network. One printer is selected as the master printer,
which can forward print jobs to one or more slave printers.

2-38 25364 Issue 8 March 2018

DESCRIPTION AND INSTALLATION

The Printer Slaves tab enables the user to:

• Add Printer Slave

• Select a reference name for the printer in the Name field

• Enter the IP address of the printer to be the slave printer

Enable communication to the slave by ticking the tickbox - if left unticked,
t

he slave setting will remain inactive.

Advanced

It is possible to access a remote database, this allows data such as product
name, barcodes, etc. to be retrieved and used within messages.

Name: Enter the IP address or host name of the PC or Server where the
database is located.

Port: Enter the port location at which the ODBC resides (normally 701).

ODBC Active: Tick or untick the box as appropriate.

Note: Requires ODBC server software, this is available from Easyprint.

25364 Issue 8 March 2018 2-39

DESCRIPTION AND INSTALLATION

Webserver

The printer can be controlled from a desktop PC or laptop using a standard
web browser.

Note: The Message Editor function is not available.

The following web browsers are supported:

• Microsoft Internet Explorer from version 9.0

• Mozilla Firefox from version 22

• Google Chrome from version 27

• Apple Safari from version 6

To connect:

(1) Connect the PC and Printer directly via Ethernet connection. See “PC

or Touchscreen to One Printer” on page 2-37. Or through a network

connection. See “Compact Touchscreen / Touchscreen / PC to

Networked Printers” on page 2-35.

(2) Power on the printer and start the PC

(3) Start the PC web browser application

(4) Enter “http://[IP address of the printer]” in the address field of the web

browser

Notes: (1) The default printer IP address is 192.168.125.201.

(2) If the IP address is not known See “Locating the Printer’s IP

Address when Not Known” on page 2-59.

2-40 25364 Issue 8 March 2018

DESCRIPTION AND INSTALLATION

Shaft Encoder Connections to the Printer

NPN

1. RED +5V

2. WHITE
SIGNAL

3. BLUE 0V

3

5

2

4

1

ENCODER

CONNECTION

Encoder Connection

The Shaft Encoder connection, when the printer is used in CM, is shown.

25364 Issue 8 March 2018 2-41

DESCRIPTION AND INSTALLATION

Compact

Touchscreen

LCD Panel

USB A

Port

Mini-USB

Port

Ethernet

Port

Front View

Stylus

Rear View

Compact Touchscreen

Notes: (1) The Compact Touchscreen is optional and may not be supplied

with the printer.

(2) USB connection is not suitable for the Communicator II.

CAUTION: Due to limitations in the USBA connection, do not

attach devices consuming power above 100mA to
the USB port of the Compact Touchscreen. If this is
a requirement, use a powered USB hub.

• If a retained connection is required between the Compact Touchscreen
a

nd the USB cable, the mini USB plug lead can be secured in place by
removing the rear cover of the Compact Touchscreen and fitting a
small cable tie to the mini USB plug

• The Compact Touchscreen USB cable supplied is 2m in length. A
m

aximum cable length of 3m can be used by either (a) fitting a 1m

extension or using a new 3m cable

Note: Extensions and new cables must be sourced locally.

• Press the reset button on the printer to turn on the printer and
C

ompact Touchscreen.

2-42 25364 Issue 8 March 2018

DESCRIPTION AND INSTALLATION

Touchscreen
LCD Panel

Touchscreen

Notes:(1) The Touchscreen is optional and may not be supplied with the

printer.

(2) Compact 32d, 32c and 53c printers have a powered Ethernet

port. This can
additional power cables.

Contents Part No.

be used to power the Touchscreen without

Optional Touchscreen (with

opean mains lead and

Eur

EPT007715

crossover Ethernet cable)

Optional Touchscreen (with
US mains lead and

crossover

EPT007714

Ethernet cable)

European Power Cable VEY1414

US Power Cable VEY1415

Cable to I/O box, Ethernet EPT007719

25364 Issue 8 March 2018 2-43

DESCRIPTION AND INSTALLATION

Mains

Fuse

Mains

Socket

Mains

Switch

Communication

Port

USB

Ports

Touchscreen Rear View

• Plug the crossover cable into the I/O box

• Connect the mains cable to the Touchscreen

• Connect the crossover cable to the Touchscreen

• Turn on the power to the Touchscreen

• Select the printer to connect to and log in if required

• Open the Message Store

• Highlight a design

•Press Print.

2-44 25364 Issue 8 March 2018

DESCRIPTION AND INSTALLATION

Printer SET-UP

Setting the Ribbon Type

The ribbon type setting is used to set the optimum print parameters for
each ribbon type. This allows for faster set up, better print quality and sets
the correct ribbon length.

Note: The default ribbon type is Custom, this allows the ribbon

diameter and

length to be set manually.

(1) Select Pr

(2) Choose the correct ribbon type from the list.

inter Status > Ribbon > Ribbon Type.

Threading the Ribbon

WARNING: Care must be taken when replacing/threading

ribbons to avoid cutting hands or fingers.

Notes: (1) To ensure good quality print, always clean the print head and

capstan before fitting a new ribbon t

(2) When fitting a new ribbon, ensure loose

the take-up spool to create tension in the ribbon path. If this is
not done, the ribbon will not be fed correctly around the guides
and rollers in the ribbon path. This will result in poor or no
printing.

(3) When inserting the cassette in

Communicator II printers, ensure that the ribbon fits between
the printer’s guide roller(s) and print head within the printer. If
this is not achieved, it may result in poor quality print and ribbon
breaks.

Compact 32c / 53c or

o the printer.

ribbon is wound up on

25364 Issue 8 March 2018 2-45

DESCRIPTION AND INSTALLATION

Capstan

Rewind
Spindle

Ribbon Guide

Roller

Unwind
Spindle

Danc-

ing Arm

Dancing

Arm

Bridge

Cover

Ribbon Threading - Compact 32d Right-hand Printer

Ribbon

Guide

Roller

Compact 32d Ribbon Threading Procedure

(1) Rotate the quarter-turn latch anti-clockwise. Gently pull the printer’s

front cover straight out towards you to remove it.

(2) Fit the new ribbon roll on the unwind s

pindle and the empty core to

the rewind spindle.

(3) Open the dancing arms to aid ribbon threading.

2-46 25364 Issue 8 March 2018

DESCRIPTION AND INSTALLATION

Compact 32d Ribbon Path - Left Hand

Compact 32d Ribbon Path - Right Hand

(4) The printer will be set up as either a right-hand printer or a left-hand

printer. Referring to the ribbon path diagram labels on the printer
cover or in the following diagrams, determine whether the printer is
set up for left-hand or right-hand printing and thread the ribbon
accordingly.

Note: To change the printer from left hand to right hand - or vice versa

- see “Changing Printer Configuration” on page 4-24.

(5) Wrap the ribbon around the empty ribbon core several times, taking

up any sla

ck in the ribbon path to complete the operation. Flip the

dancing arms back to the closed position.

(6) Fit the cover. Rotate the quarter-turn latch clockwise and lock it.

(7) Press the reset button. The printer initialises.

25364 Issue 8 March 2018 2-47

DESCRIPTION AND INSTALLATION

Compact 32c / 53c Cassette

Rewind
Spindle

Unwind

Spindle

Dancing

Arm

Dancing

Arm

Capstan

Left Hand

Compact 32c / 53c Ribbon Path

Right Hand

Compact 32c / 53c Ribbon Threading Procedure

(1) To remove the cassette, pull the latch down and gently pull the

cassette straight out towards you. Place it on a clean flat surface.

(2) Fit the new ribbon roll on the unwind spindle and the empty core to

the rewind spindle.

(3) The printer will be set up as either a right-hand printer or a left-hand

print

er. Referring to the ribbon path diagram labels on the printer
cover or in the following diagrams, determine whether the printer is
set up for left-hand or right-hand printing and then thread the ribbon
round the dancing arms, according to the appropriate diagram.

Note: To change the printer from left hand to right hand - or vice versa

- see “Changing Printer Configuration” on page 4-24.

(4) Wrap the ribbon around the empty rib

bon core several times, taking
up any slack in the ribbon path and between the bottom guide rollers
to complete the operation.

2-48 25364 Issue 8 March 2018

DESCRIPTION AND INSTALLATION

(5) Ensure that the print head is in the fully retracted position by manually

adjusting if necessary. Normally this is achieved automatically when
the cassette is removed with the power on and the printer has the
status ‘Printer open’.

(6) Fit the cassette to the printer.

(7) Push the latch closed to lock it.

CAUTION: If the latch is forced closed before the cassette is

fully inserted it may become damaged.

(8) Press the reset button. The printer initialises.

Note: If an audible clicking or banging noise is heard during

calibration, the ribbon is threaded incorrectly. Remove the
cassette to halt the calibration. Review the ribbon path
diagrams, then repeat the ribbon threading procedure until the
noise stops.

25364 Issue 8 March 2018 2-49

DESCRIPTION AND INSTALLATION

Capstan

Rewind
Spindle

Ribbon Guide

Roller

Unwind
Spindle

Dancing

Arm

Dancing

Arm

Cassette Unit showing Ribbon Path Label

(Right-Hand Cassette Shown)

Ribbon Guide

Roller

Ribbon Path label

Ribbon Path Diagram

Communicator II Ribbon Threading Procedure

(1) If fitting a replacement ribbon, remove the used roll and discard,

re-use the inner core if needed.

(2) Fit the new ribbon roll on the unwind spindle and the

inner core to the

rewind spindle.

(3) Thread the ribbon as shown on the ribb

on path label fitted to the

cassette assembly. (See overleaf).

(4) Wrap the ribbon around the empty rib

bon core several times, taking
up any slack in the ribbon path to complete the operation.

Ribbon Path

2-50 25364 Issue 8 March 2018

Cassette with Ribbon Shown Correctly Threaded

Ensure the ribbon is
tensioned before the
cassette is inserted
into the printer

Ensure the ribbon
is tensioned and
under the bottom
guide rollers as
shown.

DESCRIPTION AND INSTALLATION

Set Up Printer - Final Steps (Compact 32d, 32c
and 53c)

CAUTIONS: (1) The printer must be calibrated before installing it on

the production line. See below.

(2) In dusty environments, it may be beneficial to fit a

V-Series P

Calibrating the Printer

CAUTION: When calibrating, the print head must be able to

extend fully, please ensure enough space is allowed
to perform this function. (In CM, the print head
position parameter must be set to allow this, in IM,
the printing surface should be moved from under
the printer. If neither is possible, remove the printer
from the bracket).

Calibrate at the printer operating temperature. Go to Settings > P
Line Setup > Head Functions and select Calibrate.

ositive Air Kit (P/N EAS002970).

roduction

25364 Issue 8 March 2018 2-51

DESCRIPTION AND INSTALLATION

Gap 0.2 to

2.0mm

Ribbon

Print Head

Printing
Rubber

Roller

Web

Guide
Roller

Bracket Mounting - Continuous Mode (CM)

Print Head
Offset 0 to

2mm

Peel-off

Roller

Optimising the Print Head

Having mechanically installed the printer in the brackets, optimise the head
position for printing:

(1) Go to Settings > P

roduction Line Setup > Line Movement and select
either CM (Moving) or IM (Static) from the Line Movement pull-down
menu.

(a) For CM applications, set the Encoder Divide to 0. The current

r

ead-only Line Speed is updated every few seconds.

(2) F

or Compact 32d, 32c and 53c printers: Go to Settings > Production

Line Setup > Head Functions and use the Align button to

automatically set the head position to the roller. If necessary,
manually adjust the Head Position and Print Head Height parameters
to set the correct distance of 0.2-2mm between the print head and
substrate for both CM and IM.

(3) Review the following CM and IM bracket mounting diagrams:

2-52 25364 Issue 8 March 2018

Ribbon

Platen

Guide
Roller

Print head

Web

Gap 0.2 to

2.0mm

Bracket Mounting - Intermittent Mode (IM)

Peel-off

Roller

DESCRIPTION AND INSTALLATION

(4) Set the Print Trigger as required at Settings > Production Line Setup >

Print Trigger. For more information, see “Print Trigger” on page 3-49.

(5) Go to Settings >

Production Line Setup > Print Head and set the

Head Position:

(a) For the CM printer type, set the Head Position so that it is above

the roller.

(b) For the IM printer type, we recommend that the horizontal print

head positi

on is set to 0.

25364 Issue 8 March 2018 2-53

DESCRIPTION AND INSTALLATION

Test Print, Align and Calibrate -
(Compact 32d, 32c and 53c)

Go to Settings > Production Line Setup > Head Functions and select the
desired function.

For further information, see “Head Functions” on page 3-51.

Speed Profile

The Speed Profile function allows instantaneous display of the print trigger
signal alongside the substrate speed and the ribbon speed.

This allows simple and fast optimisation and fault finding on the TTO
printers.

(1) C

onnect to a printer.

(2) Ensur

(3) Pre

A blank graph should be visible:

The Settings button allows you to set up the following:

e a label is loaded to print.

ss Home > Settings > Production Line Setup > Speed Profile

X-Axis: (Time or distance).
X-Axis: Sample length (in mm or ms, as selected above).
Trigger by: Either trigger on print go, or set to run until an error is raised.

Check the tick boxes to show/hide individual graphs.

(4) P

ress Refresh to activate the speed profile.

(5) W

ait while the Speed Profile is captured.

The pop up will auto dismiss and the s

2-54 25364 Issue 8 March 2018

peed profile graph will be displayed.

DESCRIPTION AND INSTALLATION

1

2

4

3

CM Speed Profile Graph

1 Substrate speed

2 Ribbon Speed

3 Printing

4 Print Go

It may be necessary to scroll up/down and left/right to see the full graph.

Press Refresh to repeat the capture.

25364 Issue 8 March 2018 2-55

DESCRIPTION AND INSTALLATION

2

1

4

3

IM Speed Profile Graph

1 Printhead speed

2 Ribbon Speed

3 Printing

It may be necessary to scroll up/down and left/right to see the full graph.

Press Refresh to repeat the capture.

4 Print Go

2-56 25364 Issue 8 March 2018

DESCRIPTION AND INSTALLATION

User Interface Settings

User Interface Settings are used to define the Compact Touchscreen /
Touchscreen settings and connectivity to printers.

Unlock User Interface Settings

User interface settings are password protected to prevent accidental
changes. To unlock the user interface settings whilst the user interface is
connected to the printer follow the procedure from step (1). If the user
interface is not connected to the printer follow the procedure from step (2).

(1) From the home screen select

(2) Select

(3) Enter the password: QS and selec

To lock the user interface settings select > Lo

> Unlock UI Settings.

> Disconnect From Printer.

t .

ck UI Settings.

Printer Connection

Set up the method of connection between the Compact Touchscreen /
Touchscreen and printers.

Select one of the following Connection Methods to connect the UI to the
printer(s):

oadcast: Use this option if the Compact Touchscreen / Touchscreen

• Br

is to be used with multiple printers on a network. In this mode, the
Compact Touchscreen / Touchscreen will display a list of all detected
devices to which it can be connected

• Di

rect: Use this option if the Compact Touchscreen / Touchscreen is to

be connected directly to a printer

• Fa

vourite: Use this option to list specific printers on the network that

are used with this Compact Touchscreen / Touchscreen.

25364 Issue 8 March 2018 2-57

DESCRIPTION AND INSTALLATION

Network

Set up the network settings for the Compact Touchscreen / Touchscreen.

The IP address of the device can be changed manually or automatically.
When connected to a network, always manually assign one IP address to
the printer and another IP address to the Compact Touchscreen. While
automatic assignment of IP addresses may seem simpler, some
complications are associated with this approach. For example:

• When a printer or a Compact Touchscr

een is assigned an IP address
by the network it will use this address until powered down. However,
when the device is powered up again, there is no guarantee that it will
get the same IP address. If a PC-based interface running a standard
browser such as Internet Explorer is used, re-establishing a connection
is not straightforward.

• Activating automatic IP address as

signment (Enable DHCP) may

change the range of each device such that they can no longer connect.

Version Information

This tab displays version information for the Compact Touchscreen /
Touchscreen.

2-58 25364 Issue 8 March 2018

DESCRIPTION AND INSTALLATION

Mini USB

port

Compact 32d, 32c and 53c

Communicator II

Locating the Printer’s IP Address when Not
Known

Requirements

• Computer with Microsoft ActiveSync for Windows XP or Mobile Device
Center for Windows Vista or Windows 7 (version 4.1 or higher).
ActiveSync can be downloaded from Microsoft homepage

• USB cable with mini USB at the printer end.

Connecting

• Turn on the printer

• Wait 45 seconds

• Ensure that the standard USB connector at
being used. Use the mini USB cable to connect the PC to the printer’s
mini USB connector, as shown in the following images:

the rear of the printer is not

25364 Issue 8 March 2018 2-59

DESCRIPTION AND INSTALLATION

• ActiveSync should now activate, as shown in the following image:

• To explore the device using Explorer in ActiveSync, select Explore.

If ActiveSync does not start, remove the

mini USB cable and reinsert it.

Use of USB to Find Out which IP the Printer is
Using

(1) Navigate to the root folder of the device.

(2) If the printer software has started, a file named ‘IP_Address.txt’

should be ther
updated).

(3) Copy the ‘IP_Address.txt’ file to the PC’s hard drive.

(4) Use Notepad to open the ‘IP_Address.txt’ file now located on the PC.

(5) The file shows the IP address that was used during the last

connection.

(6) Remove USB cable if no further connection is required.

Change IP Address of Printer Using USB

(1) Navigate by using Explorer in ActiveSync to the ‘\Flash Disk’ folder of

the device.

(2) Copy the file ‘IpSetup.ini’

(3) Edit the file (using Notepad on the PC) t

should be self explanatory). See the following image, where the text
box at the bottom shows a manual IP set-up:

e (press refresh once, as the folder is sometimes not

to the PC’s hard drive.

o your requirements (the file

2-60 25364 Issue 8 March 2018

DESCRIPTION AND INSTALLATION

(4) Save the file.

(5) Copy the file back onto the device in the ‘\Flash Disk’.

(6) Remove USB cable and reboot printer.

Changing the IP Address
for the Compact Touchscreen / Touchscreen

Note: User interface settings must be unlocked before starting this

procedure see “Unlock User Interface Settings” on page 2-57.

To change the IP address of the Compact T
it is running from an external PSU:

(1) Select Setti

ngs > User Interface > Network

(2) Select the Hostname.

(3) Untick the Enable DHCP tickbox.

(4) Change the IP Address, which changes immediately.

Note: For Compact 32d, 32c and 53c only: If the default server IP

address of the Compact T
be unable to reconnect to the printer via USB using the
Compact Touchscreen. See the following section.

ouchscreen / Touchscreen when

ouchscreen is changed, the user will

25364 Issue 8 March 2018 2-61

DESCRIPTION AND INSTALLATION

Adding More Connections

To add a new printer to the network or if an existing printer has been
assigned a new IP address follow the procedure bellow.

Note: User interface settings must be unlocked before starting this

proc

edure see “Unlock User Interface Settings” on page 2-57.

Compact Touchscreen

Note: The Compact Touchscreen can find printers that are not in the

same IP address RANGE as the Compact Touchscreen. This
means that while the user may be able to locate a printer, the
different RANGE prohibits making an actual connection. This
will be indicated by the online indicator being red. If this is the
case, modify the IP address of the Compact Touchscreen or
printer. See “Locating the Printer’s IP Address when Not

Known” on page 2-59.

(1) Ensure that the printer is turned on and attached to the network.

(2) Ensure that the Compact Touchscreen is not connected via USB to

any

printers but is powered by the optional power supply and

connected to the network via an STP ethernet cable.

(3) Ensure that the Compact Touchscreen’s IP address is set correctly.

(4) Select Se

ttings > Printer Connection > Connection Method and

choose one of the following connection methods:

Broadcast: Select Broadcast to display a list of detected

devices on the network.
To refresh the list go back to the connection menu
and selec

t Refresh.

Direct: If the device’s connection details are known

lect Direct > Add Direct. Enter the Name, Typ e ,

se
IP Address, Port, Host and select OK.

If the devices connection details are not known

lect Direct > Add Direct > Get from Broadcast.

se
Choose from the list of detected devices on the
network.

Favourite: Create a list of favourite printers. If the connection

tails are known select Favourite > Add

de

Favourite. Enter the Name, Type, IP Address, Port,
Host and select OK.

If the devices connection details are not known

lect Favourite > Add Favourite > Get from

se
Broadcast. Choose from the list of detected
devices on the network.

2-62 25364 Issue 8 March 2018

DESCRIPTION AND INSTALLATION

Touchscreen

(1) Ensure that the printer is turned on and attached to the network.

(2) Ensure that the Touchscreen is not connect

(3) Select Setti

ngs > Printer Connection > Connection Method and

ed to any printers.

choose one of the following options.

Broadcast: Select Broadcast to display a list of detected

devices on the network.
To refresh the list go back to the connection menu
an

d select Refresh.

Direct: If the device’s connection details are known

Direct > Add Direct. Enter the Name, Typ e,

select
IP Address, Port, Host and select OK.

If the devices connection details are not known

Direct > Add Direct > Get from Broadcast.

select
Choose from the list of detected devices on the
network.

Favourite: Create a list of favourite printers. If the connection

details ar

e known select Favourite > Add

Favourite. Enter the Name, Type , IP Address, Port,
Host and select OK.

If the devices connection details are not known

Favourite > Add Favourite > Get from

select
Broadcast. Choose from the list of detected
devices on the network.

25364 Issue 8 March 2018 2-63

DESCRIPTION AND INSTALLATION

USB Connection Setup
(Compact 32d, 32c, 53c and Compact Touchscreen
only)

Note: User interface settings must be unlocked before starting this

procedure

To connect to a printer with a Compact Touchscreen via USB follow the
procedure bellow.

(1) Ensure that the printer is turned on and attached to the Compact

Touchscreen via USB cable.

(2) Select Settings > Printer Connection > Connection Method > Direct.

(3) Tick the Auto Connect check box.

(4) Select Add Direct.

(5) Select Name and enter a value. This value is not used for connection;

you may enter the host name of the printer for example.

(6) Select Typ e and choose TTO from the drop down menu.

(7) Select IP Address and enter 169.235.97.135.

see “Unlock User Interface Settings” on page 2-57.

(8) Select Port and enter 700.

(9) Select Host and enter the host name of the printer. This value will be

displayed next to the IP address of the printer on the Compact
Touchscreen connection screen. The value entered is not used for
connection.

Reconnecting the Compact Touchscreen via USB
(Compact 32d, 32c and 53c)

Note: User interface settings must be unlocked before starting this

procedure

To reconnect the Compact Touchscreen via USB:

(1) In the Compact Touchscreen menu, go to Settings > User Interface.

(2) At the Printer Connection tab, change the Connection Method from

Broadcast to Direct.

(3) If not already shown, set the Default Server to 169.253.97.135.

(4) Check the Auto Connect checkbox.

see “Unlock User Interface Settings” on page 2-57.

2-64 25364 Issue 8 March 2018

DESCRIPTION AND INSTALLATION

ADVANCED SETTINGS

System Variable

• Machine ID - Use this setting to assign a name to the printer. It is this
name that defines the machine ID (identity), whic
variable in a message

Note: Do not confuse the machine ID with the host name.

h can be used as a

Special Features

This tab shows the System ID.

Note: Feature Codes such as Continuous

Contrast, Override Print Position or SD Emulator can be added
or removed.

Head Down, Override Max

25364 Issue 8 March 2018 2-65

DESCRIPTION AND INSTALLATION

Install Options

• Hotstart - When the system is switched on, the Hotstart function (if
enabled) automatically tries to load the design that was loaded when
the system was last switched off

Note: Any counters and real time variables in the design are

re-initialised as they would be during a normal job load.

• Do not Display Out of Memory - The user can assign this setting if an
‘Out of Memory’ error displays

• Disable Complex Scripting - Complex scripting is required for
displaying Arabic text and is enabled as default. However, it makes
rendering of text quite slow (only noticeable for large text fields). To
change the setting, set or remove the tickbox and perform a
mandatory reboot of the printer. To verify if Complex Scripting is
enabled, a design with some Arabic text is required. When Complex
Scripting is enabled, the text is ‘correct’. When it is disabled, it is
‘incorrect’

• Auto Copy Designs - If a USB device containing design files stored in
the root directory is inserted into the printer, the user is asked if the
designs are to be copied to the internal store

• Auto Copy Fonts - If a USB device containing font files stored in the
root directory is inserted into the printer, the user is asked if the fonts
are to be copied to the internal store

• Abort print at low speed - The user can select to abort the print at the
speed below the set value by ticking the box

• Ignore Cover Sensor - This variable is available on Compact 32d only.

See “Ignore Cover Sensor” on page 4-3.

2-66 25364 Issue 8 March 2018

DESCRIPTION AND INSTALLATION

25364 Issue 8 March 2018 2-67

DESCRIPTION AND INSTALLATION

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2-68 25364 Issue 8 March 2018

PART 3 : OPERATION

CONTENTS

Page

START-UP ............................................................................................. 3-5

HOME SCREEN MENUS....................................................................... 3-6

SCREEN FUNCTIONS........................................................................... 3-7

General............................................................................................. 3-7

Editor Screen ................................................................................... 3-7

SHUT DOWN......................................................................................... 3-8

Disconnect Compact Touchscreen / Touchscreen from Printer ..... 3-8

Printer Shut Down............................................................................ 3-8

STATUS BAR......................................................................................... 3-8

MESSAGES ........................................................................................... 3-10

NEW MESSAGE .................................................................................... 3-11

Add................................................................................................... 3-11

Text ....................................................................................... 3-12

Variable ............................................................................................ 3-14

Clock..................................................................................... 3-14

Counter ................................................................................. 3-18

Prompted Field ..................................................................... 3-19

Link ....................................................................................... 3-19

External Data ........................................................................ 3-20

Database Content................................................................. 3-22

Printer Data........................................................................... 3-22

Shift Code ............................................................................. 3-22

Edit Variable.......................................................................... 3-23

Properties.............................................................................. 3-23

Barcode............................................................................................ 3-24

Shape............................................................................................... 3-27

Image ............................................................................................... 3-27

Copy/Clone ...................................................................................... 3-27

Move/Size ........................................................................................ 3-28

Rotate............................................................................................... 3-28

Zoom................................................................................................ 3-29

File.................................................................................................... 3-30

Save Message ...................................................................... 3-30

SELECTING AN EXISTING MESSAGE.................................................. 3-31

Edit................................................................................................... 3-31

ADJUSTING PRINTING PARAMETERS ................................................ 3-34

25364 Issue 8 March 2018 3-1

OPERATION

Global Print Settings ....................................................................... 3-34

Quality .................................................................................. 3-34

Economy .............................................................................. 3-35

Position ................................................................................ 3-40

Technical.............................................................................. 3-42

Print Counter........................................................................ 3-44

Saved With Message ........................................................... 3-44

ALERT CONFIGURATION..................................................................... 3-45

Configure Alerts............................................................................... 3-45

Ranged Alerts.................................................................................. 3-46

Error and Ready Signals.................................................................. 3-46

PRINTER SETUP .................................................................................. 3-47

Production Line Setup..................................................................... 3-47

Line Movement..................................................................... 3-47

Print Trigger.......................................................................... 3-49

Print Head ....................................................................................... 3-50

Heater State ......................................................................... 3-50

Print Head Set Temp............................................................ 3-50

Print Head Resistance.......................................................... 3-50

Print Head Height (Compact 32d, 32c and 53c).................. 3-50

Head Position....................................................................... 3-50

Head Position Offset ............................................................ 3-51

Head Functions ............................................................................... 3-51

INPUTS/OUTPUTS ............................................................................... 3-52

Assignment...................................................................................... 3-52

Monitor ............................................................................................ 3-52

Test.................................................................................................. 3-52

REGIONAL SETTINGS.......................................................................... 3-53

Language and Keyboard................................................................. 3-53

Date and Time ................................................................................. 3-53

FILE MANAGER .................................................................................... 3-54

Printer.............................................................................................. 3-54

Local................................................................................................ 3-54

Create a Message Store on the Printer........................................... 3-54

Create a Message Store on the Network........................................ 3-54

SECURITY MANAGEMENT .................................................................. 3-55

Setup............................................................................................... 3-55

Current User.................................................................................... 3-55

Users ............................................................................................... 3-55

Groups............................................................................................. 3-56

User Policy ........................................................................... 3-56

Electronic Signature............................................................. 3-56

3-2 25364 Issue 8 March 2018

OPERATION

SD EMULATOR ..................................................................................... 3-57

Unsupported Functions ........................................................ 3-57

Enable the SD Emulator........................................................ 3-58

Connect to the Printer Using CoLOS Create........................ 3-58

Use Messages Designed for SD 5, X40 or X60 .................... 3-59

Download a File to the Printer .............................................. 3-59

Request a Message at the Printer ........................................ 3-59

Setting the Host PC Mode in CoLOS Create........................ 3-59

Allocating a Job Source to a Printer ..................................... 3-60

25364 Issue 8 March 2018 3-3

OPERATION

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3-4 25364 Issue 8 March 2018

OPERATION

START-UP

For Compact 32d, 32c and 53c: With the printer connected to the power
supply and the mains, see page 2-33, select the Power / Reset button on
the front of the printer.

For Communicator II: With the printer connected to the power supply and
the mains - see page 2-34 - turn on the power supply switch.

The printer can be operated via a Compact Touchscreen, Touchscreen, PC
or laptop.

From a Compact Touchscreen / Touchscreen:

(1) Connect the Compact Touchscreen to the printer:

(a) If connection is via a USB, the Compact Touchscreen

aut

omatically powers on.

(b) If connection is via Ethernet, the Compact Touchscreen powers

on when the
screen is turned on.

USB power cable is connected or when the Touch-

(2) If the connection is via Ethernet, the Connection s

either:

(a) Select the device to connect to, or
(b) Long-press the device name for details and then select either

Connect or Ca

(3) Enter Username and Password if requested, the Home Screen will

dis

play.

From a PC or laptop:

(1) Launch the EasyView PC application.

(2) At the Connection screen,

(a) Select the device to connect to, or
(b) Long-press the device name for details and then select either

Connect or Ca

(3) Enter Username and Password if requested - the Home Screen will

dis

play.

Note: The default Username is ‘admin’; the passwor

ncel.

either:

ncel.

creen displays,

d field is blank.

25364 Issue 8 March 2018 3-5

OPERATION

Home
Screen
Menus

Long-press to

Access Security

Management

HOME SCREEN MENUS

The default Home Screen Menus are Messages, Printer Status, Global Print
Settings and Settings, as shown below:

It is possible to configure the third button (‘Global Print Settings’ in the
example above):

•Go to Se

• At the prompt ‘Would you like thi

ttings and long-press the desired Menu

s button to appear on the Home

screen?’, select OK to confirm or Cancel.

3-6 25364 Issue 8 March 2018

OPERATION

Tabs

Status

Icons

Screen

Title

Alert /

Status Bar

Play / Stop

Button

(when

activated*)

Scroll By:

Line

Page

Breadcrumb

Trail

(Navigation)

Lock Screen /

Log Off /

Disconnect

from Printer

Main

Screen Area

* For more information, see “STATUS BAR” on page 3-8.

Vertical

Scroll

Select

Item

Redo

Undo

Breadcrumb

Tra il

Menu Buttons

Sub

Menu

Lock Screen /

Log Off /

Disconnect

from Printer

SCREEN FUNCTIONS

General

Editor Screen

Notes: (1) Long-press can be used on most buttons to view a short

description of the button’s function.

(2) When an icon is greyed out, its function

that screen.

is not available from

25364 Issue 8 March 2018 3-7

OPERATION

Status Bar

Play / Stop

Button

SHUT DOWN

Disconnect Compact Touchscreen /
Touchscreen from Printer

• If you are at the Log In screen, select Disconnect OR

• From any other screen, select
printer.

• If a Compact Touchscreen is being used, it will turn off when its
is removed. If it is connected by USB, this will happen automatically
when the printer is powered off.

CAUTION: The Compact Touchscreen must not be powered

from th

e Communicator II USB port.

and then select Disconnect from

power

Printer Shut Down

To shut down the Compact 32d, 32c or 53c printer, select and hold the
Reset button until the LED changes colour, then release the Reset button.

To shut down the Communicator II printer, turn off the switch on the power
supply.

STATUS BAR

The Status Bar’s colour denotes the printer’s status, whilst the Play / Stop
button enables the user to select a new print state for an active message.
For example, if a message is selected and the Status Bar shows ‘Ready’,
select the Play / Stop button to select a new print state. The options are
Restart Print, Cancel Print or Pause Print:

• When selecting Restart Print, enter any variable
of prints required if the Print Counter is enabled. Select Next. Select
the Play / Stop button to select a new state

• When selecting Cancel Print, the print job is removed from the queue ­the Status Bar turns blue and

3-8 25364 Issue 8 March 2018

displays ‘Idle’

data and the number

OPERATION

• When selecting Pause Print, the Status Bar turns blue and displays
Paused. Select the Play / Stop button to select a new state

• If no message is selected, the message field displays No message
selected. The Status Bar is blue and displays ‘Idle’, and the Play / Stop
button is not visible.

25364 Issue 8 March 2018 3-9

OPERATION

Message

Store

Messages

Selecting the Messages button will open the messages screen:

In the screen above, the message store called Internal and a list of
messages it contains are displayed. Select any saved message from within
a message store or from the list of messages. You can then edit, preview,
cancel or send the message to print.

To edit a message while it is printing, go to Home Screen > Messages and
select Edit Printing Message.

3-10 25364 Issue 8 March 2018

OPERATION

Add Menu

Undo/Redo

Text ,
Text Va r iab l e
(Clocks, etc.)

Barcode,

Barcode Variable

Line/Shape

Image

Items Available to Add into a Message

Clone Item

NEW MESSAGE

Select Messages > New Message to open the Message Editor - note that
for new messages, the default menu will be Add:

Notes: (1) The Undo/Redo buttons can be used at any stage of the

message creation or editing process to undo or redo the
previous action.

(2) To see a brief description of a bu

tton, long-press the button.

(3) It is possible to select the message area to locate the cursor -

adding

an item will then place the item at the cursor point.

Add

Add various items into the message.

Notes: (1) When an icon is greyed out, its function is not available from

that screen.

(2) Long-press an item within the message

menu.

to open its properties

25364 Issue 8 March 2018 3-11

OPERATION

Shift,

Unicode and

IME Buttons

Text Are a

Move

Cursor

within Text

Area

Alternative

Keyboard

Buttons

Select to

Display

Available

Keyboard

Languages

Clear the

Text Field

Delete

Previous

Character

Text

To enter text into the message, select the Add Text icon. Enter the required
text using the keyboard.

To add lines of text into the message, enter text into the Text Area and
select Enter.

It is also possible to include variables, such as clock information, within a
text item. If required, select the variable button, select the variable
from the list, or create a new variable.

Alternative characters are available via the Unicode, IME or alternative
keyboard buttons at the bottom of the screen.

3-12 25364 Issue 8 March 2018