Earthquake warrants the original purchaser that all
be free from defects in material and workmanship, under
normal and proper use, for a period of
(as shown onthe original bill ofsalewith serial number affixed/writtenonit).The
five (5) years warranty period is valid
, and the warranty registration card is properly
filled out and sent to Earthquake Sound Corporation.
(A)
- Earthquake pays for labor, parts, and ground freight (only in
US mainland, not includingAlaska andHawaii)backtocustomer.
- Earthquake paysfor labor and parts only, customer must
pay freight both ways.
- Earthquake pays labor only. Customer must
pay for parts andfreight both ways.
(B)
Products (sent for repair) that are tested by Earthquake technicians
and deemed tohave no problem,
. Customer will bechargedaminimum of one (1) houroflabor(ongoing
rates) plus shipping chargesbacktocustomer.
(C)
- Defective products/parts have not been altered or repaired by other
than an Earthquake factoryapproved technician.
- Products/parts are not subjected to negligence, misuse, improper use,
or accident,damaged by improperline voltage, usedwith incompatible
products, or have its serial number or any part of it altered, defaced or
removed, or have beenusedinany way that is contraryto Earthquake's
written instructions.
(D)
Earthquake warranty does not cover products that have been modified or
abused. Including but notlimitedtothefollowing:
- Damages to speaker cabinet and cabinet finish due to misuse, abuse,
use of improper useofcleaningmaterials/methods.
- Bent speaker frame, broken speaker connectors, holes in speaker
cone, surround & dustcap, burnt speaker voice coil.
- Fading, deterioration of speaker components & finish due to improper
exposure to elements.
- Bent amplifier casing, damaged finish on the casing due to abuse,
misuse, or improper useofcleaningmaterial.
- Burnt tracerson PCB.
- Product/part damaged due to poor packaging or abusive shipping
conditions.
- Subsequent damage to other products.
A warranty claim will not be valid if the warranty registration card is not properly
filled & returned toEarthquake with a copy of the salesinvoice.
(E)
To receive product/s service, contact Earthquake service department
at (510) 732-1000 andrequestan RMAnumber(Return MaterialAuthorization),
items shipped without a valid RMA number will be refused. Make sure you
provide uswith your complete/correct shipping address, a valid phone number,
and a brief description of the problem you are experiencing with the product. In
most cases, our technicians might be able to resolve the problem over the
phone, thus eliminating theneedtoshipthe product.
(F)
Product/s must be packaged in itsoriginal protective box/s to minimize
transport damage. Shipper claims regarding items damaged in transit must be
presented to carrier. Earthquake Sound Corporation reservestheright to refuse
product improperly packed. Original bill of sale must accompany product
returned for service. We encourage you to include with the package a written
description of the problem. Ship product to: Earthquake Sound Corp. 2727 Mc
ConeAvenue, Hayward, CA 94545. Ph (510)732-1000.You are responsiblefor
the cost of shippingthe product to Earthquake Sound Corporation.
(G)
All disputes - between clients and Earthquake Sound Corporation -
resulting from the five (5) years limited warranty policy must be resolved
according to the laws®ulationsofthe county ofAlameda -California.
Factory Sealed
New Audio Products
five (5) years from the date of purchase
only if the product is properly installed by
an Earthquake authorized party
If the product is installed
by a non-authorized party, a ninety (90) days warrantyperiodapplies.
Five (5) years limitedwarranty plan coverage guidelines:
First year:
Second year:
Third, fourth & fifth year:
Warning:
will not becovered by the five(5) years limited
warranty
Earthquake agrees to repair or replace - at our option - all such defective
products/parts subject to thefollowing provisions:
WarrantyLimitations:
Service Request:
Shipping Instructions:
Disputes Resolution:
Consumer Warranty & Guidelines
10
Specifications Are Subject To Change Without Notice
IQ Suboowfer Power Amplifier