ISO-FLAMES
A Product of Earthcore Industries, LLC
OWNER’S
MANUAL
Burner Systems:
PET-24(N, P)
PET-30(N, P)
STADIUM BURNER SET
WARNING
If the information in this manual is not
followed exactly, a fi re or explosion may
result, causing property damage, personal
injury, or loss of life.
Do not store or use gasoline or other
fl ammable vapors and liquids in the vicinity
of this or any other appliance.
WHAT TO DO IF YOU SMELL GAS:
• Open a window.
• Do not try to light any appliance.
• Do not touch any electrical switch; do
not use any phone in the building.
• Immediately call the gas supplier
from a neighbor’s phone. Follow gas
supplier’s instructions.
• If you cannot reach the gas supplier,
call the fi re department.
Installation and service must be
performed by a qualifi ed professional
installer, service agency, or the gas
supplier.
This appliance is only for use with the
type of gas indicated on the rating plate.
FOR INSTALLATION IN
SOLID-FUEL BURNING
FIREPLACES*
DESIGN CERTIFIED
to
Vented Decorative Appliance
ANSI Z21.60b-2004
CSA 2.26b-2004
IMPORTANT: READ THESE INSTRUCTIONS
CAREFULLY BEFORE STARTING
INSTALLATION OF THE LOG SET
The ISO-FLAMES gas log set is to be installed only in
a solid-fuel burning fi replace with a working fl ue and
constructed of noncombustible material. The installation,
including provisions for combustion and ventilation air
must conform with the National Fuel Gas Code, ANSI
Z223.1/NFPA 54, or the CSA B149.1, Natural Gas
and Propane Installation Code, and applicable local
building codes.
A damper clamp is included to maintain the minimum
permanent vent opening and to prevent full closure of
the damper blade. The chimney damper MUST be
fully opened when burning the log set. The log set is
designed to burn with yellow fl ames; thus adequate
ventilation is absolutely necessary.
To comply with certification, listings, and building
code acceptances, and for safe operation and proper
performance of this log set, use ONLY Earthcore
parts and accessories. Use of other controls, parts,
and accessories that are not designed for use with
ISO-FLAMES gas log sets is prohibited and will void
all warranties, certifi cations, listings, and building code
approvals, and may cause property damage, personal
injury, or loss of life.
*Note: Solid-fuels shall not be burned in a fi replace
where a decorative appliance is installed.
EARTHCORE INDUSTRIES, LLC. • 6899 Phillips Industrial Blvd • Jacksonville, FL 32256
REV 0 - 1001211240
INSTALLER:
Leave this manual with the appliance.
CONSUMER:
Retain this manual for future reference.
1
09-191
No. L-A2-285
Un produit des industries d'Earthcore, LLC
Systèmes De Brûleur:
PET-24(N, P)
PET-30(N, P)
09-191
ISO-FLAMES
POUR L’INSTALLATION EN
CHEMINÉES BRÛLANTES DE
CONCEPTION CERTIFIÉE
Vented Decorative Appliance
ENSEMBLE DE BRÛLEUR DE STADE
MANUEL DU
PROPRIÉTAIRE
COMBUSTIBLE SOLIDE*
à
ANSI Z21.60b-2004
CSA 2.26b-2004
AVERTISSEMENT
Si l’information en ce manuel n’est pas
suivie exactement, une incendie ou une
explosion peut résulter, entraînant des dégats
matériels, des blessures, ou la perte de la vie.
Ne stockez pas ou n’employez pas l’essence
ou d’autres vapeurs et liquides infl ammables à
proximité de ceci ou d’aucun autre appareil.
CE QUI À FAIRE SI VOUS SENTEZ LE GAZ:
• Ouvrez une fenêtre.
• N’essayez pas de n’allumer aucun appareil.
• Ne touchez aucun commutateur électrique;
n’utilisez aucun téléphone dans le
bâtiment.
• Appelez immédiatement le fournisseur
de gaz du téléphone du voisin. Suivez les
instructions du fournisseur de gaz.
• Si vous ne pouvez pas atteindre le
fournisseur de gaz, appelez le département
de feu.
L’installation et le service doivent être assurés par
un installateur qualifi é et professionnel, l’agence
de service, ou le fournisseur de gaz.
Cet appareil sert seulement avec le type de gaz
indiqué de la plaque de contrôle.
INSTALLATEUR :
Laissez ce manuel avec l'appareil.
CONSOMMATEUR:
Maintenez ce manuel pour la future référence.
IMPORTANT: LISEZ CES INSTRUCTIONS
SOIGNEUSEMENT AVANT DE
COMMENCER L'INSTALLATION DE
L'ENSEMBLE DE NOTATION.
L'ensemble de notation de gaz d'ISO-FLAMES doit
être installée seulement dans une cheminée brûlante
de combustible solide avec une conduite de cheminée
fonctionnante et être construit avec du matériel noncombustible. L'installation, y compris des dispositions
pour l'air de combustion et de ventilation doit se
conformer au code national de gaz de carburant, la
norme ANSI Z223.1/NFPA 54, ou le CSA B149.1, code
d'installation de gaz naturel et de propane, et codes du
bâtiment locaux applicables.
Une bride plus humide est incluse pour maintenir
l’ouverture permanente minimum de passage et pour
empêcher la pleine fermeture de la lame plus humide.
L’amortisseur de cheminée DOIT être entièrement ouvert
en brûlant la notation réglée. L’ensemble de notation
est conçu pour brûler avec les fl ammes jaunes; ainsi à
ventilation proportionnée est absolument nécessaire.
Pour se conformer à la certifi cation, les listes, et
les acceptations de codes du bâtiment, et pour
l'exploitation sûre et l'exécution appropriée de cet
ensemble de notation, utilisent SEULEMENT des
pièces et des accessoires d'Earthcore. L'utilisation
d'autres commandes, pièces, et accessoires qui ne
sont pas conçus pour l'usage avec des ensembles
de notation de gaz d'ISO-FLAMES est interdite et
videra toutes les garanties, certifi cations, listes, et
approbations de codes du bâtiment, et peut causer
des dégats matériels, le dommage corporel, ou des
pertes humaines.
*Note: des Plein-carburants ne seront pas brûlés
dans une cheminée où un appareil décoratif
est installé.
EARTHCORE INDUSTRIES, LLC. • 6899 Phillips Industrial Blvd • Jacksonville, FL 32256
REV 0 - 1001211240
2
No. L-A2-285
TABLE OF CONTENTS
IMPORTANT PRE-INSTALLATION AND FIREPLACE SAFETY INFORMATION 5
SPECIFICATIONS 6
DAMPER CLAMP INSTRUCTIONS 6
BURNER PARTS LIST 7
BURNER INSTALLATION 8
GLOWING EMBER & LAVA COAL PLACEMENT 9
LOG PARTS LIST 9
LOG PLACEMENT 10
INSTALLING/REPLACING BATTERIES 11
LIGHTING INSTRUCTIONS 13
CLEANING AND SERVICING 14
FLAME DESCRIPTION 14
TROUBLESHOOTING 15
CUSTOMER SERVICE & WARRANTY 17
WARRANTY CARD 18
REV 0 - 1001211240
3
No. L-A2-285
L'INFORMATION DE SÛRETÉ IMPORTANTE DE PRÉINSTALLATION ET DE CHEMINÉE
ATTENTION: L'installation et la réparation doivent être faites par un NFI certifi é ou tout autre installateur
professionnel qualifi é.
Installateur: Lisez soigneusement ces instructions avant d'installer ce système de brûleur à gaz. Soyez sûr
que vous comprenez tous les mesures de sécurité et avertissements contenus en ce manuel.
A. Cet appareil est conçu comme appareil occupé. Les adultes doivent être présent quand cet appareil à gaz fonctionne.
Ne laissez pas ce burning d'unité si sans surveillance ou tandis que n'importe qui dort.
B. Cet appareil sert seulement avec le type de gaz indiqué de la plaque de contrôle. Cet appareil n'est pas CONVERTIBLE
de CHAMP pour l'usage avec d'autres gaz.
C. FAITES ATTENTION: Sinon installé, entretenu, et utilisé correctement par ces instructions, ce produit peut
causer le dommage corporel, les dégats matériels, ou les pertes humaines sérieux.
D. AVERTISSEMENT: Avant l'installation dans une cheminée plein-carburant-brûlante, la conduite de cheminée,
l'amortisseur, et le foyer de cheminée doivent ÊTRE COMPLÈTEMENT NETTOYÉS de la suie, de la créosote, des
cendres, et de la peinture lâche, et doivent être inspectés par un décapant qualifi é de cheminée. Quelques cheminées
plus anciennes peuvent ont besoin de réparation avant d'installer cet appareil.
E. VÉRIFIEZ LE TYPE de GAZ (normal ou propane) : La fourniture de gaz doit être identique qu'indiquée de votre plaque
de contrôle de système de brûleur. Si la fourniture de gaz est différente, N'INSTALLEZ PAS. Contactez votre revendeur
pour l'aide immédiate.
F. Gardez le domaine du clair réglé de notation de gaz et libérez des matériaux combustibles, l'essence, et d'autres
vapeurs et liquides infl ammables.
G. LA PRESSION DE GAZ INSUFFISANTE GARDERA LE PILOTE DU FONCTIONNEMENT CORRECTEMENT.
N'EMPLOYEZ PAS SI LA PRESSION DE GAZ EST INFÉRIEURE À LA CONDITION MINIMUM.
H. L'admission minimum gaz-fournissent la pression aux fi ns de l'ajustement d'entrée est 5" ; colonne d'eau (w.c.) sur
le gaz naturel et le 11" ; w.c. sur le gaz de propane. La pression de gaz insuffi sante affectera l'opération appropriée
du pilote. N'installez pas cet appareil à gaz si la pression minimum n'est pas disponible. L'admission maximum gazfournissent la pression est 10.5" ; w.c. sur le gaz naturel et le 13" ; w.c. sur le gaz de propane. La source de propane
doit être réglée. (Ne reliez pas cet appareil directement à un réservoir de gaz non réglé de propane - ceci peut causer
une explosion.)
I. Le système siffl ant de gaz doit être classé pour fournir la pression d'admission minimum au débit maximum (BTU/hr).
La perte de pression anormale se produira si la pipe est trop petite, ou la course est trop longue. La pipe de fourniture
de gaz doit être 1/2" ; diamètre intérieur minimum. Si la ligne de gaz est plus longue que 20' ; une ligne de plus grand
diamètre peut être nécessaire.
J. Les estimations d'entrée montrées en Btu par heure sont pour des altitudes jusqu'à 2.000 pi. Pour des altitudes au-
dessus de 2.000 pi, référez-vous au code national de gaz de carburant ou entrez en contact avec le fabricant avant
d'installer ce produit.
K. Cet appareil à gaz et son clapet à gaz principal doivent être disconnected du gaz-fournissent le système siffl ant pendant
tout vérifi cateur de pression de ce système aux pressions d'essai au-dessus de 1/2 psig.
L. Cet appareil à gaz doit être isolé dans gaz-fournissent le système siffl ant en fermant le robinet d'isolement d'équipement
relié au gaz-fournissent la ligne pendant tout vérifi cateur de pression du gaz-fournissent le système siffl ant aux pressions
d'essai égales à ou moins d'à 1/2 psig.
M. N'employez pas cet appareil si n'importe quelle partie a été sous-marine. Appelez immédiatement un technicien qualifi é
de service pour inspecter l'appareil et pour remplacer n'importe quelle partie du système de contrôle et de n'importe
quelle commande de gaz qui a été sous-marine.
N. Un écran de cheminée doit être en place quand la notation réglée brûle. Des dispositions pour à air de combustion
proportionné doivent être maintenues. À moins que d'autres dispositions pour l'air de combustion soient fournies,
l'écran aura une ouverture pour l'introduction d'air de combustion. L'air de combustion est proportionné quand toutes les
fl ammes se courbent dans la cheminée et à partir de l'écran. Quand des portes en verre de cheminée sont employées,
actionnez l'ensemble de notation de gaz avec les portes entièrement ouvertes.
O. Cet appareil peut être installé dans un marché des accessoires, maison (mobile) de manière permanente située et
manufacturée, où non interdit par des codes locaux. L'installation des appareils a conçu pour la maison manufacturée
(États-Unis seulement) ou installation de caravane résidentielle doit se conformer au CAN/CSA standard Z240 MH,
logement mobile, au Canada, ou à la construction et au standard de sécurité à la maison manufacturés, intitulent 24
CFR, la partie 3280, aux Etats-Unis, ou quand une telle norme ne s'applique pas, à ANSI/NCSBCS A225.1/NFPA 501A,
installations à la maison manufacturées standard.
4
IMPORTANT PRE-INSTALLATION AND FIREPLACE SAFETY INFORMATION
CAUTION: Installation and repair must be done by an NFI Certifi ed or other qualifi ed professional
installer.
Installer: Carefully read these instructions before installing this gas burner system. Be sure you understand
all safety precautions and warnings contained in this manual.
A. This appliance is designed as an attended appliance. Adults must be present when this gas appliance is operating.
Do not leave this unit burning when unattended or while anyone is sleeping.
B. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is NOT FIELD
CONVERTIBLE for use with other gasses.
C. BE CAREFUL: If not installed, serviced, and used correctly per these instructions, this product can cause
serious personal injury, property damage, or loss of life.
D. WARNING: Before installing in a solid-fuel-burning fi replace, the chimney fl ue, damper, and fi rebox must be
thoroughly CLEANED of soot, creosote, ashes, and loose paint, and must be inspected by a qualifi ed chimney
cleaner. Some older fi replaces may need repair prior to installing this appliance.
E. CHECK GAS TYPE (natural or propane): The gas supply must be the same as stated on your burner system rating
plate. If gas supply is different, DO NOT INSTALL. Contact your dealer for immediate assistance.
F. Keep the area of the gas log set clear and free from combustible materials, gasoline, and other fl ammable vapors and
liquids.
G. INSUFFICIENT GAS PRESSURE WILL KEEP THE PILOT FROM OPERATING PROPERLY. DO NOT USE IF GAS
PRESSURE IS LOWER THAN THE MINIMUM REQUIREMENT.
H. The minimum inlet gas-supply pressure for purposes of input adjustment is 5" water column (w.c.) on natural gas
and 11" w.c. on propane gas. Insuffi cient gas pressure will affect proper operation of the pilot. Do not install this gas
appliance if minimum pressure is not available. The maximum inlet gas-supply pressure is 10.5" w.c. on natural gas
and 13" w.c. on propane gas. The propane source must be regulated. (Do not connect this appliance directly to an
unregulated propane gas tank - this can cause an explosion.)
I. The gas piping system must be sized to provide minimum inlet pressure at the maximum fl ow rate (BTU/hr). Undue
pressure loss will occur if the pipe is too small, or the run is too long. Gas supply pipe must be 1/2" minimum interior
diameter. If the gas line is longer than 20', a larger diameter line may be necessary.
J. Input ratings shown in BTU per hour are for elevations up to 2,000 ft. For elevations above 2,000 ft., refer to the National
Fuel Gas Code or contact manufacturer before installing this product.
K. This gas appliance and its main gas valve must be disconnected from the gas-supply piping system during any pressure
testing of that system at test pressures in excess of 1/2 psig.
L. This gas appliance must be isolated from the gas-supply piping system by closing the equipment shutoff valve connected
to the gas-supply line during any pressure testing of the gas-supply piping system at test pressures equal to or less
than 1/2 psig.
M. Do not use this appliance if any part has been underwater. Immediately call a qualifi ed service technician to inspect the
appliance and to replace any part of the control system and any gas control that has been underwater.
N. A fi replace screen must be in place when the log set is burning. Provisions for adequate combustion air must be
maintained. Unless other provisions for combustion air are provided, the screen shall have an opening(s) for introduction
of combustion air. Combustion air is adequate when all fl ames curl into the fi replace and away from the screen. When
glass fi replace doors are used, operate the gas log set with the doors fully open.
O. This appliance may be installed in an aftermarket, permanently located, manufactured (mobile) home, where not prohibited
by local codes. Installation of appliances designed for manufactured home (U.S. only) or mobile home installation must
conform with the Standard CAN/CSA Z240 MH, Mobile Housing, in Canada, or with the Manufactured Home Construction
and Safety Standard, Title 24 CFR, Part 3280, in the United States, or when such a standard is not applicable, ANSI/
NCSBCS A225.1/NFPA 501A, Manufactured Home Installations Standard.
5
SPECIFICATIONS
ISO-FLAMES gas log sets must be installed only in a wood burning fi replace with the minimum fi rebox
dimensions and venting requirements met (see table on this page). This appliance is designed to burn with
yellow fl ames; adequate ventilation is absolutely necessary.
Burner
Model
Width
Front Rear
Depth Height Natural Gas Propane Gas
PET-24(N, P) 30" 24" 16" 18" 50k 50k
PET-30(N, P) 36" 30" 16" 18" 65k 65k
Note: Rear width is at corresponding depth.
Minimum Fireplace Size BTU Rating
Minimum permanent free opening area of chimney damper for venting
For factory-built fi replaces For masonry-built fi replaces
Chimney
height
24" 30" 24" 30"
15' 32 sq. in. 41 sq. in. 36 sq. in. 45 sq. in.
20' 29 sq. in. 37 sq. in. 33 sq. in. 41 sq. in.
25' 28 sq. in. 35 sq. in. 32 sq. in. 39 sq. in.
30' 26 sq. in. 33 sq. in. 30 sq. in. 37 sq. in.
Note: The minimum chimney height from hearth to top of chimney is 15'.
PILOT
WIRE HARNESS
S
WIRE HARNESS
INLET
VALV E
OUTLET
GREEN
BLUE
ORANGE
Wiring Diagram
Fig. 6-1
BATTERY-D
CONTROL
MODULE
BATTERY BOX
REMOTE
SYSTEM
AA-BATTERIIES (4)
WIRES, OPTIONAL
WALL SWITCH
DAMPER CLAMP INSTRUCTIONS
The damper clamp with hex bolt (Fig. 6-2) is provided as a means to prevent
full closure of the damper blade. The clamp is easily attached to most
damper blades with pliers or a wrench, and must be permanently installed.
The clamp is designed to prevent accidental closure of the damper when
installed as illustrated (
fail to provide the permanent vent opening listed in the table found above,
have a permanent stop installed, remove the
damper blade, or have the damper cut to provide
the minimum permanent opening required.
Fig. 6-3 and Fig. 6-4). Should the clamp not fi t, or
Set screw
Note: These are minimum damper opening
specifications. The damper must be
completely opened when operating
this gas appliance to achieve the best
ventilation possible.
Damper clamp
Fig. 6-2
6
Open
Closed
Fig. 6-3 Fig. 6-4
BURNER PARTS LIST
Pilot
Electrode
2
Heat sensor
8
24" Model Shown
9
10
4
3
1
Note: Photos not to scale
Replacement parts can be ordered
from your local Earthcore dealer.
ITEM
NO.
1. Base assembly with burner and grate
2. Pilot assembly
3. Remote receiver box
4. Remote transmitter
5. Control valve
DESCRIPTION
Bottom view
7
ITEM
NO.
6. Flex connector
7. Control module
8. Lava coals
9. Damper clamp
10. Elbow (
DESCRIPTION
1
/2" male fl are x 1/2" NPT)
5
6
7
BURNER INSTALLATION
The ISO-FLAMES gas log set must be installed by a qualifi ed professional service technician. Instructions
must be followed carefully to ensure proper performance and full benefi t from the gas log set. Check to be
sure the log set is designed and labeled for the type of gas (natural or propane gas) supplied to the
fi replace. Fireplace fl oor must be level, clean, and smooth.
WARNING: Failure to position the parts in accordance with these diagrams or failure to use only
parts specifi cally approved with this appliance may result in property damage or
personal injury.
1. MAKE SURE THE FIREPLACE GAS SUPPLY IS
TURNED OFF.
2. Place the burner system in the fi replace. Center the
burner toward the rear of the fi replace. (Reference Fig.
8-2 for orientation.)
3. Locate the gas-supply stub inside the fi replace and
remove the cap, if attached (see Fig. 8-1).
4. Use pipe compound resistant to all gases or Tefl on
tape to attach the supplied elbow to the gas-supply
stub. Then attach the fl ex connector (coming off of the
burner system) to the elbow (see Fig. 8-1).
5. LEAK TEST: Turn on the fi replace gas supply, and test
at all connections for leaks using the appropriate soapy
water solution. If bubbles appear, a leak is present. Turn
off the gas and tighten at all connections. Repeat until
no leaks are present. If a leak persists, turn off the gas
supply and contact the local gas company or dealer.
NEVER USE A FLAME TO CHECK FOR LEAKS.
Gas-supply stub
Fig. 8-1 Connect gas supply
Flex connector
Elbow
6. Place the remote receiver box at the right front corner
of the fi replace. Be sure to run its wire in between the
two grate legs on the right side of the burner system,
and that the wire remains away from the burner system
and its fl ame during operation. (See Fig. 8-2.)
Note: Alternately; the box can be placed at the rear
Fig. 8-2 Remote receiver box location
right corner of the burner system. Be sure
to place its wire towards the back so that it
remains away from the burner system and its
fl ame during operation. (See Fig. 8-3.)
If optional wall switch was purchased separately; refer
to the instructions supplied with the wall switch for
installation.
Fig. 8-3 Alternate receiver box location
IMPORTANT
For all valves, the air MUST be purged from the gas line before the pilot will light and burn properly. The
time needed to purge will depend on the length of the gas line to the unit and the amount of time since
the unit or gas line was last used. It may take several minutes before all the air is purged and the pilot
will light and burn properly. Reference the LIGHTING INSTRUCTIONS section in this manual.
8
GLOWING EMBER & LAVA COAL PLACEMENT
GLOWING EMBER PLACEMENT
Sprinkle the glowing embers (see LOG PARTS LIST) lightly
and evenly over the entire surface of the main burner tray
and ember burner bed. Break up any clumps that may
have developed during shipment.
Important: Do not add any additional embers to this
log set. Any additional embers may cause
unsafe operation.
LAVA COALS (DECORATIVE)
Spread the supplied lava coals (see BURNER PARTS LIST)
on the fl oor of the fi replace, around the front and sides of
the burner system. The lava coals may be placed around
and on top of the remote receiver box. Leave the front of
the box clear for control access.
Note: DO NOT place any lava coals on the burner system,
or behind it.
embers
Fig. 9-1
24" & 30" Log Sets
ITEM
NO.
1. Bottom rear log
2. Bottom left log
3. Bottom right log
4. Middle left log
5. Middle center log
6. Middle right log
7. Top left log
8. Top right log
9. Glowing embers
DESCRIPTION
LOG PARTS LIST
4
2
7
5
8
6
1
3
Note: The log set is packed separately.
Warning: Failure to position the parts in accordance with these diagrams or failure to use only
parts specifi cally approved with this appliance may result in property damage or
personal injury.
9
9
LOG PLACEMENT
This instruction contains suggested log placement for the Iso-Flames log set. Some fl exibility is possible
in log placement to suit your individual preference provided excessive sooting does not result from fl ames
striking the logs too directly (see Important below). The suggested log placement will allow for superior fl ame
pattern, appearance, and adequate ventilation. Please read these instructions completely and carefully
before beginning.
Important: Although there is some fl exibility with the log placement, adequate spacing between the
logs is NECESSARY and MUST be maintained. Some carbon build up (sooting) may occur
where the fl ames strike the logs, and should not be a concern, unless excessive. If sooting
is excessive, rearrange the top logs to allow more opening(s) for the fl ame(s).
CAUTION: BURN HAZARD! Logs will remain hot for some time after use. If you need to reposition
any log to maintain the proper layout, use heat-resistant gloves or allow logs adequate time
to cool before handling.
Note: Highlighting added to improve clarity.
1
Fig. 10-1
2
3
Fig. 10-2
5
4
Fig. 10-3
Each log in this gas log set is numbered here to aid
in the log placement procedure.
1. Prior to log placement, be sure the glowing embers
were placed as discussed in the GLOWING EMBER
PLACEMENT section.
2. Set the bottom rear log #1 at the rear of the grate
(Fig. 10-1). Center the log, with its back up against the
burner tabs.
3. Set the bottom left and right logs #2-3 at the front of
the burner with the charred ends facing inward. Leave
a small gap in between the two charred ends. (Fig.
10-2). Center the logs, with their backs up against
the burner tabs. (The bottom left log is longer and will
slightly stick outward more than the bottom right log.)
4. Position the middle center log #4 on the left side of the
log set, resting on logs #1 and #2 as shown. Position
the middle center log #5 in a similar manner (with
more of an angle), toward the center of the log set.
(Fig. 10-3.)
5. Position the middle right log #6 on the right side of
the log set, resting on logs #3 and #5 as shown in Fig.
10-4.
6. Position the top left log #7 at a slight angle on top of
logs # 4 and #5 as shown. The charred end should rest
downward. Complete log placement by positioning the
top right log #8 at an angle on top of log #6, with the
bottom end resting in between the charred section of
logs #1 and #2 (Fig. 10-5.)
Fig. 10-4
7
6
8
Fig. 10-5
10
INSTALLING/REPLACING BATTERIES
CAUTION: ENSURE THE UNIT IS CONNECTED TO THE
GAS LINE AND HAS BEEN TESTED FOR
LEAKS BEFORE YOU INSERT BATTERIES.
"D" batteries
REMOTE TRANSMITTER BATTERY
To access the battery, slide open the lid found on the back
of the remote transmitter. Replace the old battery with a
new "12v" battery. Re-secure the lid.
REMOTE RECEIVER BATTERIES AND/OR REMOTE
RECEIVER BOX BATTERIES
To access the batteries, locate the remote receiver box and
turn it over. The exposed "D" battery pack is for electronic
ignition. Replace the old batteries with (2) new "D" batteries.
(See Fig. 11-1.)
Slide open the lid on the remote receiver to expose the
batteries. Replace the old batteries with (4) new "AA"
batteries. (See Fig. 11-1.) Replace the lid.
When battery replacement is complete; properly place the
remote receiver box in the fi replace as instructed in the
BURNER INSTALLATION section of this manual.
"AA" batteries
Fig. 11-1 Remote receiver box batteries
11
INSTRUCTIONS D'ÉCLAIRAGE
POUR VOTRE SÛRETÉ, LISEZ AVANT L'ALLUMAGE
Avertissement : Si vous ne suivez pas ces instructions exactement, une incendie ou une explosion peut
résulter, entraînant des dégats matériels, le dommage corporel, ou des pertes humaines.
N'employez pas cet appareil si n'importe quelle partie a été sous-marine. Réclamez immédiatement un technicien
qualifi é de service professionnel pour inspecter l'appareil et pour remplacer n'importe quelle partie du système de
contrôle et de n'importe quelle commande de gaz qui a été sous-marine.
AVANT L'ALLUMAGE, sentez tous autour du secteur de brûleur pour le gaz. Soyez sûr de sentir à côté du plancher,
car un certain gaz est plus lourd que l'air et arrangera sur le plancher. SI VOUS SENTEZ LE GAZ, SUIVEZ LES
INSTRUCTIONS À LA PAGE. 1.
ÉCLAIRAGE
1. Arrêtez n'importe quel appareil électrique.
2. En fonctionnant à distance ; renversez la commande à distance
de récepteur dans la position À DISTANCE, et allumez l'unité
en employant l'émetteur à distance.
3. Renversez le commutateur de récepteur à la position de
fonctionnement si manuel. Ceci transmet une série rapide
d'étincelles à la tête pilote et mettra à feu le gaz.
Les étincelles cessent quand la fl amme pilote est allumée et écurie.
Après une brève durée, le pilote allumera alors le brûleur principal.
ATTENTION : SI LE BRÛLEUR NE MET PAS À FEU À MOINS
DE 20 SECOUNDS, ARRÊTEZ L'ATTENTE 5
MINUTES, ALORS RÉPÉTEZ LES ÉTAPES 1. À
3. CI-DESSUS.
Normalement, le pilote devrait rester Lit. S'il sort, répétez l'étape 2 ou 3.
Si le pilote ne restera pas allumé après que plusieurs essais, tournent
le récepteur à AU LOIN et contactent un fournisseur professionnel
qualifi é de technicien ou de gaz de serivce.
En plus de ces instructions ; mettez en référence les instructions à
distance séparées pour d'autres détails sur le système à distance.
Si facultatif le commutateur de mur a été acheté séparément;
référez-vous aux instructions assurées avec le commutateur de mur
pour l'éclairage/opération.
LEARNADJ.
REMOTE ONOFF
Fig. 12-1 Émetteur & récepteur
ON
OFF
ASPECT PILOTE
Examinez périodiquement le pilote pour assurer le modèle approprié
de fl amme. La fl amme pilote devrait encercler le bout de générateur,
et est préréglée à l'usine (voir la Fig. 12-2).
Si la fl amme pilote brûle inexactement ; arrêtez complètement
et contactez un technicien qualifi é de service professionnel.
ARRÊT
1. Renversez simplement le commutateur de récepteur à la
position de repos une fois manualy actionné. L'écoulement de
gaz cessera, et toutes les fl ammes (brûleur et pilote principaux)
sortiront.
2. Pour l'opération à distance, appuyez sur AU LOIN le bouton sur
l'émetteur.
Fig. 12-2 Flamme pilote appropriée
12
LIGHTING INSTRUCTIONS
FOR YOUR SAFETY, READ BEFORE LIGHTING
Warning: If you do not follow these instructions exactly, a fi re or explosion may result, causing
property damage, personal injury, or loss of life.
Do not use this appliance if any part has been underwater. Immediately call for a qualifi ed professional
service technician to inspect the appliance and to replace any part of the control system and any gas
control that has been underwater.
BEFORE LIGHTING, smell all around the burner area for gas. Be sure to smell next to the fl oor, as some
gas is heavier than air and will settle on the fl oor. IF YOU SMELL GAS, FOLLOW THE INSTRUCTIONS
ON PG. 1.
LIGHTING
1. Turn off any electrical appliance.
2. When operating remotely; fl ip the remote receiver control
to the REMOTE position, and turn the unit ON by using
the remote transmitter.
3. Alternately; fl ip the receiver switch to the ON position when
manually operated. This transmits a rapid series of sparks
at the pilot head and will ignite the gas.
ON
OFF
Sparks cease when the pilot fl ame is lit and stable. after a short
time, the pilot will then light the main burner.
CAUTION: IF THE BURNER DOES NOT IGNITE WITHIN
20 SECONDS, STOP WAIT 5 MINUTES, THEN
REPEAT STEPS 1. THRU 3. ABOVE.
Normally, the pilot should remain lit. If it goes out, repeat step
2 or 3.
If the pilot will not stay lit after several tries, turn the receiver
to OFF and contact a qualifi ed professional service technician
or gas supplier.
In addition to these instructions; reference the separate remote
instructions for further details on the remote system.
If optional wall switch was purchased separately; refer to the
instructions supplied with the wall switch for lighting/operation.
PILOT APPEARANCE
Periodically check the pilot for proper fl ame pattern. The pilot
fl ame should encircle the generator tip, and is preset at the
factory (see Fig. 13-2).
If the pilot fl ame burns incorrectly; shut down completely
and contact a qualifi ed professional service technician.
LEARNADJ.
REMOTE ONOFF
Fig. 13-1 Receiver & Transmitter
SHUTTING DOWN
1. Simply fl ip the receiver switch to the OFF position when
manually operated. The gas fl ow will cease, and all the
fl ames (main burner and pilot) will go out.
2. For remote operation, press the OFF button on the
transmitter.
Fig. 13-2 Proper pilot fl ame
13
CLEANING AND SERVICING
Note: Regular cleaning and servicing will be necessary to ensure proper pilot operation and proper burn
characteristics.
Always shut off the gas to the appliance while performing service work.
Allow the appliance to cool before servicing.
Installation and repair must be done by an NFI Certifi ed or other qualifi ed professional service
technician. The gas log set should be inspected regularly to prevent burner shutdown, sooting, odors,
etc. This unit must be inspected and cleaned annually by a qualifi ed professional service technician.
It must be checked for clean burning operation and proper pilot appearance, with the correct tools to
service this unit. More frequent cleaning may be required. Excessive lint can build up on this unit from
carpeting, bedding material, pet hairs, or other particles in the air. It is critical that all control components,
burners, and air shutters be kept clean and free of all obstructions.
In addition, a periodic examination and cleaning of the solid-fuel-burning fi replace venting system should
be conducted by a qualifi ed professional service technician.
Any safety screen or guard removed for servicing must be replaced prior to operating this appliance.
TO CLEAN THE LOG SET
1. Remove the log set and embers. Use a vacuum cleaner to remove loose particles from all surfaces of
the log set. Do not use cleaning fl uids.
2. Dust the grate, the assembly, and the burners. Using a compressed air duster (commonly available at
computer, electronic, or offi ce supply stores); blow the burner ports and pilot assembly area.
3. Replace batteries as needed.
4. Reinstall the log set and embers as instructed in this manual.
If, after a period of use, the fl ames start to exhibit unusual shapes and behavior, or the burners fail to ignite
smoothly, the burner ports may require some cleaning. If this happens, it is preferable to contact the nearest
dealer to get the appliance serviced.
Do not remove the rating plates or the warning tags. These are an integral safety and identifi cation
component of this appliance.
We recommend following these instructions at the beginning of each fi replace season and as needed
throughout the year, depending on your usage pattern and the environmental conditions in your
home. More frequent cleaning and maintenance may be necessary when burning propane gas than
with natural gas.
FLAME DESCRIPTION
Observe the fl ames. The main burner fl ames should be blue at the base and a combination of blue/yellow
at the body and at the tips. They should be 5" to 8" above the logs. The ember fl ames should be 1/4" to 5"
above the embers. (See cover photo for example.)
14
TROUBLESHOOTING
POSSIBLE CAUSE SOLUTIONS
1
A. Insuffi cient or excessive gas
pressure
B. Log placement B. Reference the LOG PLACEMENT section in this manual for recommended
C. Flue area, fireplace, or
damper dirty from soot
D. Fireplace too small for unit D. Ensure minimum requirements are met. (See FIREPLACE SIZE
E. Pilot flame lifting off
thermocouple/generator
F. Pilot (remote compatible) F. Contact your dealer for instructions on replacement.
G. Blockages on burner G. Vacuum any lava granules or material that may have fallen onto burner pipe
2
A. Pilot flame lifting off
thermocouple/generator
B. Electronic spark not lighting
pilot
C. Ignitor electrode wire loose C. Check wiring and reconnect any loose wiring.
BURNER SHUTTING DOWN DURING OPERATION
A1. Check gas pressure (check with local gas company).
A2. Other gas appliances may be on the same gas line, dropping gas pressure
to log set. Check pressures with everything operating to ensure adequate
pressure.
log positioning.
C. Clean around, above, and under damper thoroughly. Clean fi replace, removing
loose material, including soot and creosote.
REQUIREMENT section in this owner’s manual.)
E. Check gas pressure (see section A1).
area.
PILOT WILL NOT LIGHT
A. Check gas pressure (check with local gas company).
B. Check to assure sparking when activated.
Note: You may need to turn or press ignitor several times to ignite pilot. See
LIGHTING INSTRUCTIONS for your control valve.
D. Gas supply off/manual
shutoff valve closed
E. Air in gas line E. Bleed the gas supply line and repeat LIGHTING INSTRUCTIONS until air is
F. Pilot hood blocked F. Check for debris or dirt / Clean pilot
F. Dead batteries (electronic
pilots only)
3
A. Gas pressure A. Check gas pressure (check with local gas company).
B. Propane tank running low B. Fill tank completely.
4
A. Burner orifi ce clogged A. Clean burner orifi ce.
B. Top burner lights; bottom
burner has delayed ignition.
5
A. Gas leak A. Shut off gas, if possible. Follow instructions on front page. Have a qualifi ed
B. New home, new carpet, or
new paint
D. Turn on gas supply or open manual shutoff valve.
removed.
F. Replace batteries as needed.
LOW FLAME HEIGHT
BURNER NOT BURNING EVENLY
B1. Check gas pressure. Can be caused by too small of a gas line (See ANSI
223.1/NFPA 54 Piping Guidelines).
B2. Low propane tank level. Vacuum burner tube for soot blockage and fi ll propane
tank.
ODORS
professional installer or the gas company correct all leaks.
B. When these odors are drawn into the fi replace, this may cause objectionable
odors. Thoroughly ventilate the area before restarting your log set.
15
TROUBLESHOOTING (Cont.)
POSSIBLE CAUSE SOLUTIONS
6
A. On logs, in fi rebox, or room A. Check gas pressure (check with local gas company).
B. Drafts in room B. Eliminate drafts by closing heating and air conditioning
C. Air shutters blocked (if applicable) C. Air shutters are blocked with debris. Vacuum debris away
D. Log placement D. See solution in troubleshooting 1B.
E. Using natural-gas burner on propane gas or
propane burner on natural gas
F. Adding any accessories to log sets F. Shut down log set and take off any logs or accessories that
7
A. Valve won’t hold A. Contact your dealer for instructions on replacement.
B. Pilot hood not aimed at thermocouple B. Pilot hood bent; replace pilot or angle pilot hood properly so
C. Pilot line bent C. Replace pilot line.
PILOT WILL NOT STAY LIT
SOOTING
vents, returns, and outside air vents. Fans blowing directly
into fi replace should be turned off when set is operating.
from air shutter.
E. If the gas listed on the nameplate does not match the gas
you are burning, shut down the burner system immediately
and completely (including pilot) following the steps in
the LIGHTING INSTRUCTIONS section. Then call your
dealer.
do not belong with the set.
pilot fl ame hits thermocouple.
D. Thermocouple is loose D. Tighten thermocouple nut at gas control valve.
E. Thermocouple cracked or worn out E. Replace thermocouple.
F. Excessive down draft F. Install chimney cap / Outside chimney too close to other
peaks / Check chimney fl ue for proper height / Poorly
designed chimney
16
CUSTOMER SERVICE & WARRANTY
Customer Service
Earthcore Industries, LLC is committed to customer service and exceeding customer expectations. We are
available Monday - Friday 8:30 AM to 4:30 PM EST toll free at 800 642-2920 to provide technical assistance
and answer any questions you may have.
Warranty
THE WARRANTY MENTIONED HERE IS ONLY FOR THE ISO-FLAMES GAS LOG SET.
Earthcore Industries 20+ years of success is the result of exceeding customer expectations and as Earthcore
looks ahead, this principle remains at the core of Earthcore culture.
You have a ONE YEAR PARTS WARRANTY with Earthcore products.
If you should accidentally break a log, or if there is another issue you may have with the ISO-FLAMES gas log
system, please call your Earthcore Industries, LLC authorized dealer or call us directly at 800 642-2920.
It is important for you to register your ISO-FLAMES gas log system with Earthcore. Please complete the warranty
card included in this manual on the following page.
1. The ISO-FLAMES gas log burner has a one year warranty against any performance defects.
2. The ISO-FLAMES gas logs have a one year warranty against breakage; except breakage due to mishandling
or negligence.
3. If the ISO-FLAMES gas log burner was purchased with a gas control valve, the gas control valve has a one
year warranty against any performance defects.
4. All painted surfaces that get wet due to rain, fl ooding, household pets, wild animals or birds, or get damaged
due to negligence or disaster, have no warranty.
5. Embers and lava coal that get wet due to rain, fl ooding, household pets, wild animals or birds, or get damaged
due to negligence or disaster, have no warranty.
EARTHCORE INDUSTRIES, LLC. • 6899 Phillips Industrial Blvd • Jacksonville, FL 32256
17
WARRANTY CARD
Please cut along dashed lines and send to:
Earthcore Industries, LLC
6899 Phillips Industrial Blvd.
Jacksonville, Fl 322 56
Attn: Technical Department
Warranty Card
Date of Purchase: _________________________________________________________________
Name: _________________________________________________________________________
Address: _______________________________________________________________________
City, State: ______________________________________________________________________
Phone No.: ______________________________________________________________________
Gas Log Burner Size: 24” 30” (Circle One)
Gas Control Valve Type: remote control safety pilot
Gas Type: Natural Gas or Liquid Propane (LP) (Circle One)
Comments:
Purchased from:
Name: _______________________________________________________________________
City, State: ____________________________________________________________________
Phone Number: ________________________________________________________________
Installed by:
Name: _______________________________________________________________________
City, State: ____________________________________________________________________
Phone Number: ________________________________________________________________
18
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