Eagle Eye H.264 NETWORK CAMERA User Manual

Powerful Remote Surveillance

Distance makes no difference

To Our Valuable Customers,

Thank you for choosing this product. You’ll be amazed by those useful

functions this product provides, especially for the powerful mobile

surveillance support.

Remote access via different platforms is widely supported:

EagleEyes

a) For mobile platforms, iPhone®, BlackBerry®,

Nokia® Symbian®, Windows® Mobile & Android™

are available with our self-developed and free

program,

EagleEyes, installed.

b) For web browsers, Internet Explorer®, Mozilla®

Firefox®, Safari®, Google Chrome™ and Opera are

supported.

c) Apple’s media player, QuickTime®, is also one tool

you can use.

To monitor and control multiple network devices, you can also install our

free CMS software provided within the CD manual.

To know more about our mobile phone program, “EagleEyes”, and where to
download, please visit:

http://www.eagleeyescctv.com

To know more about feature applications, please visit:

www.eagleeyescctv.com/video

To know what’s new for our products, please visit:

www.eagleeyescctv.com/facebook

To seek for technical support, please contact:

[e-mail]

To give us your precious suggestions and comments, please contact:

[e-mail]

N211_211V_system_V1.0

H.264 NETWORK CAMERA

USER MANUAL

Please read instructions thoroughly before operation and retain it for future reference.

Firmware: 1076-1017-1034-1007

IMPORTANT SAFEGUARD

All lead-free products offered by the company comply with the requirements of the
European law on the Restriction of Hazardous Substances (RoHS) directive, which means
our manufacture processes and products are strictly “lead-free” and without the hazardous
substances cited in the directive.

The crossed-out wheeled bin mark symbolizes that within the European Union the product
must be collected separately at the product end-of-life. This applies to your product and
any peripherals marked with this symbol. Do not dispose of these products as unsorted
municipal waste. Contact your local dealer for procedures for recycling this equipment.

Disclaimer

We reserve the right to revise or remove any content in this manual at any time. We do not warrant or assume
any legal liability or responsibility for the accuracy, completeness, or usefulness of this manual. The content of
this manual is subject to change without notice.

Grounding

This is a Safety Class 1 Product (provided with a protective earthing ground incorporated in the power cord).
The mains plug shall only be inserted in a socket outlet provided with a protective earth contact. Any
interruption of the protective conductor inside or outside of the instrument is likely to make the instrument
dangerous. Intentional interruption is prohibited.

Water & Moisture

Do not expose this product to dripping or splashing and that no objects filled with liquids, such as vases, shall
be placed on the product.

Trademark Acknowledgements

iPhone® is the registered trademark of Apple Inc.
BlackBerry® and related trademarks, names and logos are the property of Research In Motion Limited and

are registered and/or used in the U.S. and countries around the world. Used under license from Research In
Motion Limited.

Android™ is a trademark of Google Inc. Use of this trademark is subject to Google Permissions.
Microsoft, Windows, Internet Explorer, Mozilla Firefox, Google Chrome, Safari, Opera, QuickTime, Windows

Mobile & Symbian mentioned in this document are the registered trademarks of their respective holders.

MPEG4 Licensing

THIS PRODUCT IS LICENSED UNDER THE MPEG4 VISUAL PATENT PORTFOLIO LICENSE FOR
THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (i) ENCODING VIDEO IN
COMPLIANCE WITH THE MPEG4 VISUAL STANDARD (“MPEG-4 VIDEO”) AND/OR (ii) DECODING
MPEG4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND
NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY
MPEG LA TO PROVIDE MPEG4 VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY
OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL INTERNAL
AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA, LLC. SEE
HTTP://WWW.MPEGLA.COM.

GPL Licensing

This product contains codes which are developed by Third-Party-Companies and which

are subject to the GNU General Public License (“GPL”) or the GNU Lesser Public License
(“LGPL”).

The GPL Code used in this product is released without warranty and is subject to the

copyright of the corresponding author.

Further source codes which are subject to the GPL-licenses are available upon request.

We are pleased to provide our modifications to the Linux Kernel, as well as a few new

commands, and some tools to get you into the code. The codes are provided on the FTP
site, and please download them from the following site or you can refer to your distributor:

http://download.dvrtw.com.tw/GPL/076D_Series/arm-linux-2.6.tar.gz

TABLE OF CONTENTS

1. OVERVIEW..........................................................................................................................................1

1.1 Product Features....................................................................................................................................... 1

1.2 Package Content....................................................................................................................................... 1

1.3 Hardware Overview................................................................................................................................... 1

1.4 Rear Panel ................................................................................................................................................2

2. BEFORE USING THE NETWORK CAMERA ......................................................................................3

3. ACCESSING THE CAMERA VIA VIDEO VIEWER ..............................................................................4

3.1 Accessing the camera ............................................................................................................................... 4

3.2 Control panel overview.............................................................................................................................. 4

3.2.1 Simplified Version (Default)..............................................................................................................................4

3.2.2 Full Function Version........................................................................................................................................5

3.2.3 Main Button Overview ......................................................................................................................................5

3.3 Frequently-used functions......................................................................................................................... 6

3.3.1 Record..............................................................................................................................................................6

3.3.2 Playback........................................................................................................................................................... 6

3.3.3 Firmware Upgrade ...........................................................................................................................................7

3.3.4 E-Map............................................................................................................................................................... 7

4. ACCESSING THE CAMERA VIA WEB BROWSER...........................................................................12

4.1 Accessing the camera ............................................................................................................................. 12

4.2 Control panel overview............................................................................................................................ 13

4.2.1 Live View Panel..............................................................................................................................................13

4.2.2 System Configuration Panel...........................................................................................................................14

4.3 Network ...................................................................................................................................................15

4.3.1 Network .......................................................................................................................................................... 15

4.3.2 QoS ................................................................................................................................................................ 15

4.3.3 DDNS .............................................................................................................................................................15

4.3.4 SNTP.............................................................................................................................................................. 15

4.3.5 FTP.................................................................................................................................................................16

4.3.6 MAIL ...............................................................................................................................................................16

4.3.7 SMS................................................................................................................................................................17

4.3.8 Filter ...............................................................................................................................................................17

4.3.9 UPnP / Bonjour...............................................................................................................................................18

4.4 Camera.................................................................................................................................................... 19

4.4.1 Color............................................................................................................................................................... 19

4.4.2 Time................................................................................................................................................................19

4.5 General.................................................................................................................................................... 20

4.5.1 General...........................................................................................................................................................20

4.5.2 Server Log......................................................................................................................................................20

4.5.3 Online .............................................................................................................................................................20

4.5.4 Account...........................................................................................................................................................21

4.5.5 Trigger ............................................................................................................................................................21

4.5.6 Video .............................................................................................................................................................. 22

4.5.7 Google Maps..................................................................................................................................................23

4.5.8 Upgrade..........................................................................................................................................................23

APPENDIX 1 PRODUCT SPECIFICATIONS.........................................................................................25

APPENDIX 2 API ID APPLICATION FOR SMS MESSAGING...............................................................26

APPENDIX 3 BIT RATE TABLE FOR REFERENCE .............................................................................28

1

1. OVERVIEW

1.1 Product Features

 Powerful Remote Surveillance on Multiple Mobile Platforms

-- For mobile device platforms, iPad®, iPod®, iPhone®, BlackBerry®, Nokia® Symbian,

Windows® Mobile & Android™ (with their built-in web browsers or EagleEyes)

-- For web browsers, Internet Explorer®, Mozilla Firefox®, Apple® Safari®,

Google Chrome™ and Opera

-- For operating systems, Windows & Mac

-- For multiple device control, our CMS software, Video Viewer, is provided for free

 Low-latency video streaming with H.264 compression format for sharp and clear images

 Hybrid digital / analog video output

 It is friendly to use by wizard with browser

 Motion detection

 Free CMS software with E-Map for multiple devices control & surveillance

 (AVN211V Only) ONVIF standard supported to simplify system integration

1.2 Package Content

□ Network camera □ RJ45 network cable
□ Installation Guide □ Adapter
□ CD-ROM disc (including user manuals & CMS

software “Video Viewer”)

□ Bracket

1.3 Hardware Overview

2

1.4 Rear Panel

CONNECTOR / BUTTON DESCRIPTION

Reset Default This button is hidden in the pinhole. Press and hold the reset button until the

network camera rebooted. This will reset all parameters, including the IP address
to factory default settings.

Power Indicator When the camera is power-supplied, this indicator will be on as red.

Video Output Connect to the video input connector of your monitor with a video cable (i.e. a RCA

cable with the BNC connector, or a coaxial cable for video output.
* The video cable is optional.

LAN Connect the camera to the network with the supplied RJ45 cable.

Power Connector Connect the DC 12V adapter for power supply.

3

2. BEFORE USING THE NETWORK CAMERA

This network camera can be accessed via our supplied CMS software “Video Viewer”, the web

browser (such as “Microsoft Internet Explorer” or “Mozilla Firefox”), and smart phones with our

self-developed program “EagleEyes” installed depending on different using situations.

Note: For details about accessing network cameras via smart phones, please refer to

http://www.eagleeyescctv.com.

Before using the network camera, make sure:

1) You have installed the supplied CMS software, “Video Viewer”, or a web browser.

2) You have configured the network settings, and the network connection is fine.

 To check or configure up to 16 surveillance devices simultaneously with the record function, please use

“Video Viewer”.

For details about using Video Viewer, please refer to “

3. ACCESSING THE CAMERA VIA VIDEO

VIEWER” at page 4.

Note: You may also download its complete user manual from the link below for reference:

www.surveillance-download.com/user/CMS.pdf.

 To check or configure this network camera only, it’s recommended to use the web browser, such as

“Microsoft Internet Explorer” or “Mozilla Firefox”.

For details about using the web browser, please refer to “4. ACCESSING THE CAMERA VIA WEB

BROWSER” at page 12.

4

3. ACCESSING THE CAMERA VIA VIDEO VIEWER

3.1 Accessing the camera

Step1: Double-click “ ” on your PC desktop to open Video Viewer. By defaults, the “Address

Book” panel will be displayed on the right side of the control panel.

Step2: Click “

” to select the IP address of the camera you intend to connect, and double-click

it.

Step3: The live view is displayed in the Video Viewer.

3.2 Control panel overview

Two control panels are available and can be switched depending on your using habit.

3.2.1 Simplified Version (Default)

5

3.2.2 Full Function Version

3.2.3 Main Button Overview

Button

Simplified Full Function

Function Description

Address Book

Click to show the predefined IP address(es). You can add, remove or

search the IP address to log in the DVR remotely.

Remote
Config

Click to go to the detailed system configuration.

Record
Setting

Click to go to the detailed record setting. For
details, please refer to “3.3.1 Record” at page 6.

Miscellaneous

Control

Custom
Setting

Click to choose the language of this program, or
set the password when activating this program.
The changes will take effect when this program
is closed and executed again.

Log

Click to view all event and recording logs, search the desired log(s) by

date, or playback the recording of the selected log.

/ /

Record / Record

Stop

Click to start / stop the manual recording.

The record button will be disabled when the reserved disk capacity set in

“Record Setting” is larger than the current disk capacity. For details,
please refer to “3.3.1 Record” at page 6.

Snapshot

Click to take a snapshot of the current view. The snapshot will be saved

in the path you specified in “Record Setting”.

Information Click to show the current network connection details.

6

3.3 Frequently-used functions

3.3.1 Record

To record remotely, click “ ” or “ ” → “ ” to go to the “Record Setting” page.

In the “Record Setting” page, you can set the following items:

‧Record type
‧Pre- / post-event record time (0~10 seconds)
‧Record time setting
‧Record path

Note: The record function will be disabled when the reserved disk capacity in “Reserved(MB)” is larger

than the current disk capacity in “Free(MB)”.

When “Manual” is checked, click “ ” or “ ” on the main control panel to start the manual recording

immediately, and the recordings will be saved in the location specified in “Record Path”.

When “Motion” and / or “Alarm” are checked, the recording function will be enabled for any motion or alarm event,

and the recordings will be saved in the location specified in “Record Path”.

3.3.2 Playback

To play a recording, click “ ” or “ ”, and select the “Record” tab. A list of all the recordings will be shown by

defaults, and you can also sort out the logs you want to speed up the search time.