Eads Telecom ITE-12SD Quick Reference

These procedures are written for Speaker use. You can use the handset
for any step that requires using the Speaker button.

On a multi-line phone, when using a line other than your main extension,
first press the button of the extension that you want to use. Then press
the Speaker button or lift the handset.

Address comments to:

EADS Telecom North America

Technical Publications Manager, M/S 5A

Liberty Plaza II

5057 Keller Springs Rd.

Addison, TX 75001

Phone: [phone]

Email: [e-mail]

! These instructions are written for speaker use. You can use

the handset for any step that requires pressing the speaker
button.

! When using a line other than your main extension, press that

line button before pr essing the speaker button, or before
lifting the handset.

! A fast busy tone hea r d when trying to use a featur e gene ral ly

means that the feature is not set up on your phone. See your
system administrator.

Other Features

Before using these features, read the following:

Other Feature ButtonsSpecial Feature Buttons

Press

SPKR

Speaker lamp on +
Hear dial tone

Ringer Volume

Phone rings

Press

Use the ringer control knob
on the left side of the phone
to adjust the volume

Press

SPKR

You can adjust the ringer volume when receiving a call, or you can
activate the ringer and adjust the volume.

Press

SPKR

Ringing cancelled

Ringer
activated

Activate
ringer
and
adjust
volume

Lift
handset

Or

Lift
handset

Or

Cancel
Ringing

Press

SPKR

Hang
up

Or

Speaker Volume

Adjusts the speaker volume while in conversation with another
party.

Adjust
the
speaker
volume

Use the speaker volume
control lever on the right
side of the phone to adjust
the volume

Place or receive a call using
the speaker button

ITE-12SD

Quick Reference

2301-004

Press

DSPL

REDL

+

The last
outside
number
dialed

RDL 912104445555
11/22/02 1:22pm

A Call
Forward
number

Press

DSPL

CALL
FWRD

+

FORWARD
11/22/02 10:22am

FWD 8138
11/22/02 10:22am

A Callback
with time
stamp
activated
on the
system

Press

DSPL

+

Pause

Until the date
and time is
displayed

8138 SMITH JOHN
11/21/02 2:09pm

AT:9:35am 11/21/02
11/21/02 1:25pm

CALL
BACK

Name or
number of
a Callback
sender

Press

DSPL

CALL
BACK

+

Repeat

Until the number
is displayed

CALLBACK
11/21/02 2:03pm

8138 SMITH JOHN
11/21/02 1:25pm

8555 JONES MARY
11/21/02 10:10am

Auto Dial
Numbers

ADL 914105555555
11/04/02 1:22pm

Press

DSPL

AUTO

DIAL

+

Abbrev
Dial
numbers

Press

DSPL

ABRV
DIAL

+

Repeat

Until all
numbers display

0. 914107245555
11/21/02 2:03pm

1. 99727278888
11/21/02 2:05pm

The Display Button

! You can view stored numbers and names for Abbreviated Dial,

Auto Dial, Callback, Forward, and Redial with the DSPL button

! The DSPL lamp must be on to use the feature
! The Display feature stays active as long as you press feature

buttons. It automatically turns off 5 seconds after you press
the last feature button.

Feature Action Display

Call
Waiting

Press

DSPL

When call is ringing in:

Display

SMITH JOHN FOR
JONES MARY 1:30pm

11/21/02 2:03pm

Condition Display

8278
11/04/02 1:22pm

The phone is idle

410-555-8888 2:49
$ 1.50 4:25pm

SMITH JOHN FOR
JONES MARY 1:30pm

(Name or Number) for
JONES MARY 10:44am

You dialed an inside number

You dialed and are connected to an
outside number (shows the estimated
cost of the call

You received an inside call

You received an outside call

Display Screen

Press

Place or
answer
calls/use
features

Switch
from
handset to
speaker

SPKR

Press

SPKR

Switch
from
speaker to
handset

Speaker and Line
Select lamps on +
Speaker activated

Hang up handset
Lift handset Speaker lamp off

and Line Select
lamp on +
Speaker deactivated

Speaker

Speaker and Line
Select lamps on +
Speaker activated

Press

Mute the
speaker

Talk with
the other
party
again

MUTE

Press

MUTE

Mute lamp on

Mute lamp off

Hang up handset

Mute

You can hear the other party, but the other party cannot hear you.

AUTO

DIAL

+

AUTO

DIAL

Complete
phone
number
including
access
codes

DSPL

SPKR

Press

Press

AUTO

DIAL

Press

+

+

Store an
Auto Dial
Number

(up to 28
digits)

Display an
Auto Dial
Number

Call an
Auto Dial
Number

The number is
automatically dialed

ADL 914105558888
11/04/02 1:22pm

The number is stored

Store one frequently called number on a feature button for quick
dialing

(The phone is on hook)

Auto Dial

Store
Abbrev
Dial
numbers

Display
stored
numbers

Place a
call using
Abbrev
Dial

Abbreviated Dial

Hear Silence

Storage Number
Digit (0-9)

Dial

ABREV

DIAL

Abbreviated Dial
Number + access
number for outside
line

Hear Dial Tone +
Lamp Off

Press

Press

Hear 1 Beep

Hear 2 Beeps +
Number is stored

Dial

Press

DSPL

ABREV

DIAL

Repeat

Until all
numbers display

Press

ABREV

DIAL

Abrv
Dial
code
number
(0-9)

+

+

The number is
automatically
dialed

0. 914107245555
11/21/02 2:03pm

1. 99727278888
11/21/02 2:05pm

Store up to 10 frequently called inside or outside numbers for quick
dialing; up to 28 digits each

Phone Features

Phone Features

Number Edition (November 24, 2002)

© Copyright 2002 EADS TELECOM North America

All rights reserved

Other Feature Buttons

Other Feature Buttons

Other Feature Buttons

Other Feature Buttons

Display
and Cancel
a selected
callback

Press

+

DSPL

Repeat

Until you see
the number

Pause

See time and date
(if activated on your
system)

CANCEL

Press

Return a
callback
when there
is more
than one

Press

+

DSPL

Repeat

Until you see
the number
that you want
to call

Press

SPKR

Immediately

+

Return a
callback

Press

The callback is
returned

CALL
BACK

Hear 2 Beeps

Leave a
callback
on busy/
no
answer

Press

Repeat

Until all
numbers are
displayed

Display a
callback
that was
left for you

Press

+

DSPL

Pause

See time and date (if
option is activated on
your system)

Callback

Then

8138 **CANCELLED**
11/21/02 2:03pm

8138 SMITH JOHN
11/21/02 2:09pm

AT:9:35am 11/21/02
11/21/02 1:25pm

CALLBACK
11/21/02 2:03pm

8138 SMITH JOHN
11/21/02 1:25pm

8555 JONES MARY
11/21/02 10:10am

CALLBACK
11/21/02 2:03pm

8138 SMITH JOHN
11/21/02 1:25pm

AT:9:35am 11/21/02
11/21/02 1:25pm

CALL
BACK

CALL
BACK

CALL
BACK

CALL
BACK

CALL
BACK

CALL
BACK

CALL
BACK

CALL
BACK

The callback
is placed

CALL
FWRD

Hear 2 Beeps

Forward
calls

Call Forward
Number

Hear 2 Beeps +

Cancel
forwarding

CALL
FWRD

Call Forward lamp off

Press

Dial

Press

Call Forward

(Forward each extension
separately)

Call Forward lamp on

CANCEL

Cancel any
call

Press

Cancel

Cancel a call
(Used with transfer, conference, and callback)

Park an
active call

Pick up a
parked call
from any
phone in
the system

Write down the Call
Park number

Write

CALL

PARK

Press

Parks a call at a system-provided extension number. The call can
be picked up from any phone in the system.

Call Park

Press

Hang Up

Hear the Call Park
number

Dial Call Park number

The parked party is
on the line

SPKR

Pick up a
call

Pick up a
call

CALL

PICKUP

Press

The call is picked up

Dial Extension number The call is picked up

CALL

PICKUP

Press

Call Pickup

Answers a call that is ringing on another phone.

There are two types of Call Pickup:
Group Call Pickup and Extension Call Pickup

As a member of a Call Pickup

Group:

By dialing the extension
number:

Press

Accept a
Call
Waiting

(Call Hold)

Return to
the call on
hold

(Call Hold)

HOLD

Press

HOLD

Accept a
call waiting

(Normal
Hold)

Line lamp blinks +
Phone rings

Press

Call Waiting

You are reconnected
to held party

A short ring heard during an active conversation indicates
that there is a call waiting.

You are connected to
the waiting party

Press

SPKR

The following shows you how to use the call waiting feature with
both Normal Hold and Call Hold.

HOLD

Line lamp blinks +
Phone Rings

The waiting party is
on the line

Press

SPKR

Return to
holding
party

Press

SPKR

The first party is on
the line

Set up a
Conference

(Start from
an existing
call)

Cancel a
call to rejoin
the
conference

Next
Party

Dial

CONF

Hear Dial Tone

Press

CANCEL

Or

Conference up to 7 parties (Can include up to 4 outside calls)

CONF

Press

Until all parties are
joined in conference

Repeat

The party is joined
into conference

Press

CONF

Put the
conference
on hold, or
return to the
conference

CONF

Press

(Note: The hold button does
not put the conference on hold)

Announce
Conf

Next
Party

Dial

Announce
Conf

Conference

Press

Press

Place a call
on hold

(Call Hold)

Return to
the call on
hold

(Call Hold)

HOLD

SPKR

Call Hold - Hear dial tone when you put a call on hold
Normal - Hear silence when you put a call on hold

Hang up Or Dial another

number

Or

Lift
handset

Press

HOLD

Place a call
on hold

(Normal
Hold)

Hear dial tone +
Line lamp blinks

Press

HOLD

Hang up

Hear silence +
Line lamp blinks

Return to
the call on
hold

(Normal
Hold)

Press

SPKR

Or

Lift
handset

If you did not hang up the
handset, choose the line where
the lamp is blinking:

Press

LINE

SELECT

Hold

You are reconnected
to held party

You are reconnected
to held party

There are two types of hold:

INCM

Press

Place an
Intercom
call

Answer an
Intercom
call

Intercom

SPKR

Press

Dial

Intercom Group
Number

INCM

Press

SPKR

Press

The call is placed

The call is answered

Press

Press

Display the
last outside
number
dialed

Redial the
last outside
number

DSPL

REDL

+

REDL

Redial

RDL 912104445555
11/22/02 1:22pm

The number is redialed

Access the
voice mail
system

Access
voice mail
from
another
phone or
outside
location

VOICE

MAIL

Press

Voice Mail

The voice mail
system answers

Follow the voice mail
system prompts

Dial

The voice mail
access number

(provided by the
system
administrator)

Follow the voice mail
system prompts

The voice mail
system answers

Your voice mail lamp flutters when you have a message in your
voice mailbox

Transfer
an existing
call

3-way
Conference

Transfer/3-way Conference

XFER

Unannounced
Transfer

Press

Hang up

Dial

Phone Number

Or

Announce
the transfer

Announced Transfer

Cancel a
Transfer

CANCEL

Transferred party is
on your line

Press

Or, after called party hangs up:

Press

XFER

Transferred party is
on your line

Press

XFER

Dial

Phone Number

When party answers, announce
the conference, then:

Press

XFER

Transfer lamp on

Transfer lamp off +
Conference lamp
on

Hear dial tone

Transfer an existing call to another destination

Block
incoming
calls

Deactivate
Do Not
Disturb

DND lamp On

Press

Incoming calls are blocked. You can still place calls.

Do Not Disturb

Press

DO NOT

DISTURB

DND lamp Off

DO NOT

DISTURB

Place a
direct call
on a Buzz
or Status
line

BUZZ

Press

STAT

Or

SPKR

Answer a
direct call

BUZZ

Press

STAT

Or

SPKR

Buzz/Status

The call is placed

The call is answered

Press

Press