Operating manual
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This appliance is only suitable for well
insulated spaces or occasional use.
HP04
Getting started
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4
Registration
5
Important safety instructions
8
Assembly
9
Controls
9
Continuous monitoring
10
Connecting to the Dyson Link app
11
Information menu
13
Auto mode
14
Heating
15
Oscillation
16
Airflow
17
Sleep timer
18
Night mode
2
Care and maintenance
18
19
Additional information
Thank you for choosing to buy
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a Dyson purifying fan heater
Take full control with
the Dyson Link app
Get step-by-step setup and support.
Control how and when your purifying
fan heater runs.
Monitor and record air quality
through visual updates.
Automatically keep up to date with
the latest software upgrades.
Download the Dyson Link app
Download the Dyson Link app from the App store or Google Play.
Open the app and follow the on-screen instructions to create a new account.
For further information and support:
Online:
UK: www.dyson.co.uk/support
ROI: www.dyson.ie/support
On the phone:
UK: 08002980298
ROI: 014757109
Monday to Friday 8am-8pm
Saturday and Sunday 8am-6pm
Apple and the Apple logo are trademarks of App le Inc., registe red in the U.S. and other co untries.
App Store is a ser vice mark of Ap ple Inc., registered in t he U.S. and other countr ies.
Googl e Play and the Goo gle Play logo are t rademarks of G oogle Inc.
The Bluetooth
and any use of such marks by Dyson is un der license.
®
word mark and logos are regi stered trade m arks owned by th e Bluet ooth SIG, Inc.
3
Registration 4 easy ways to register your
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free 2 year guarantee
Thank you for choosing to buy a
Dyson appliance
After registering your free 2 year
guarantee, your Dyson appliance
will be covered for parts and
labour (excluding filters) for 2 years
from the date of purchase, subject
to the terms of the guarantee.
If you have any questions about
your Dyson appliance, call the
Dyson Customer Care Helpline
with your serial number and details
of where and when you bought the
Note your serial number for future reference.
This illustration is for example purposes only.
4
appliance. Most questions can be
solved over the phone by one of
our trained Dyson Helpline staff.
Your serial number can be found
on your rating plate which is on the
base of the appliance.
Visit www.dyson.co.uk/support (UK)
or www.dyson.ie/support (ROI)
for online help, support videos,
general tips and useful information
about Dyson.
Register with your smartphone
Download the Dyson Link app
and you will be taken through
registration as part of the set up.
Register online
Visit our website to register
your full parts and labour
guarantee online.
www.dyson.co.uk/register
www.dyson.ie/register
Register by phone
Call our dedicated Helpline.
Open Monday to Friday 8am-8pm
Saturday and Sunday 8am-6pm.
UK: 08002980298
ROI: 014757109
Register by mail
Complete and return the form to
Dyson in the envelope supplied.
IMPORTANT
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INSTRUCTIONS
WARNING
THE APPLIANCE AND THE REMOTE CONTROL
BOTH CONTAIN MAGNETS.
1. Pacemakers and defibrillators may be affected
by strong magnetic fields. If you or someone
in your household has a pacemaker or
defibrillator, avoid placing the remote control
in a pocket or near to the device.
2. Credit cards and electronic storage media
may also be affected by magnets and should
be kept away from the remote control and the
top of the appliance.
TO REDUCE THE RISK OF FIRE, ELECTRIC
SHOCK, OR INJURY:
3. Disconnect power or unplug before cleaning,
performing any maintenance or replacing a
filt er.
4. Some parts of this appliance can become very
hot and cause burns. Particular attention has
to be given where children and vulnerable
people are present.
5. This Dyson appliance can be used by
children aged from 8 years and above and
persons with reduced physical, sensory or
reasoning capabilities, or lack of experience
and knowledge, only if they have been given
supervision or instruction by a responsible
person concerning use of the appliance in
a safe way and understand the hazards
involved. Children shall not play with the
appliance. Cleaning and user maintenance
shall not be made by children without
supervision.
6. Children aged from 3 years and less than
8 years shall only switch ‘ON/OFF’ the
appliance provided that it has been placed
or installed in its intended normal operating
position and they have been given supervision
or instruction concerning the use of the
appliance in a safe way and understand
the hazards involved. Children aged from
3 years and less than 8 years shall not plug in,
regulate and clean the appliance or perform
user maintenance.
7. Children of less than 3 years should be kept
away unless continuously supervised.
8. This appliance must not be located
immediately below a socket outlet.
5
9. Do not use this appliance in the immediate
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surroundings of a bath, a shower or a
swimming pool.
10. To avoid overheating, do not cover the
appliance.
11. If the supply cable is damaged, it must be
replaced or repaired by the manufacturer, its
service agent or similarly qualified persons in
order to avoid a hazard.
12. Do not use this appliance in small rooms
when they are occupied by persons not
capable of leaving the room on their own,
unless constant supervision is provided.
13. To reduce the risk of fire, keep textiles,
curtains, or any other flammable material a
minimum distance of 1 metre from the air
outlet.
14. Do not use outdoors or on wet surfaces and
do not handle any part of the appliance or
plug with wet hands.
15. Keep the appliance away from flammable
liquids, vapours, air fresheners and essential
oils.
16. Always plug directly into a wall socket. Never
use with an extension cable as overloading
may result in the cable overheating and
catching fire.
17. Do not use this appliance if it has been
damaged or submerged in water.
18. Do not use this appliance if it has been
dropped or if it has visible signs of damage.
19. Keep this appliance and cable away from
heated surfaces. Do not position the cable
under furniture or appliances.
20. Do not put any objects into the air amplifier
opening as this may cause an electric shock.
21. Always carry this appliance by the base and
not by the loop amplifier.
22. Always use this appliance on a horizontal and
stable surface.
23. If there is a loose fit between the plug and
the socket or the plug becomes very hot, the
socket may need to be replaced. Check with a
qualified electrician to replace the socket.
24. Chemical Burn and Choking Hazard. Keep
batteries away from children. This product
contains a lithium button/coin cell battery. If
a new or used lithium button/coin cell battery
is swallowed or enters the body, it can cause
severe internal burns and can lead to death
in as little as 2 hours. Always completely
secure the battery compartment. If the battery
compartment does not close securely, stop
using the product, remove the batteries,
6
and keep it away from children. If you think
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batteries might have been swallowed or
placed inside any part of the body, seek
immediate medical attention.
7
Assembly
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Use both hands to lift the
appliance out of the box,
taking care to hold by the
base of the appliance only.
Do not lift out by the
amplifier loop.
8
Slide the buttons down on both
sides of the shrouds.
The shrouds will release with the
glass HEPA filters attached.
Take the carbon filters out
of the box and remove the
protective packaging.
Attach both carbon filters to
the appliance.
Position the shrouds onto the
base and push gently until they
click securely into place.
Place the remote control on the
top of the appliance with the
buttons facing down.
Plug in and switch on.
Controls
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Continuous
monitoring
Remote control
Standby
ON/OFF
Tilt control
Standby
ON/OFF
Airf low speed
Auto mo de
Oscillation
ON/OFF
Sleep timer
Information menu
Heating control
Cooling mode
Airflow direction
Night mo de
With continuous monitoring
enabled, your appliance will
gather air quality, temperature
and humidity information, which is
displayed on the LCD screen and in
the Dyson Link app.
By default, continuous monitoring
is disabled. Once enabled,
continuous monitoring is
always active.
To enable/disable
continuous monitoring:
Press and hold the auto mode
button on the remote for 5 seconds
to enable it. The LCD screen
will indicate when continuous
monitoring is enabled or disabled.
9
Connecting to the Dyson Link app
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The Dyson Link app allows you to control, schedule,
monitor, and customise your settings for your
Plug in your appliance to the mains electricity
supply and turn on the power.
appliance from your mobile device.
Check your mobile device is compatible
Wi-Fi is enabled by default. To disable or enable
the Wi-Fi press and hold the ON/OFF button on the
appliance for 5 Seconds.
with the app, switched on, connected to
a Wi-Fi network and Bluetooth
technology enabled.
If you do not already have the Dyson Link
app you will need to download it from the
App Store or Google Play.
Open the Dyson Link app and follow the
instructions to create a new account if you do
not already have one.
Follow the on-screen instructions to pair your
appliance to the Dyson Link app.
You will now be able to use the Dyson
Link app to monitor information from
10
®
wireless
the appliance, control your appliance,
schedule use and also keep up to date with
system upgrades.
If you experience problems downloading
the Dyson Link app or pairing your device;
first check that you are connected to a Wi-Fi
network and Bluetooth ® wireless technology
is enabled on your mobile device and
try again.
If you continue to experience problems
downloading the app or pairing your device,
please contact the Dyson Helpline.
Apple and the Apple logo are trademarks of App le Inc.,
registered in t he U.S. and other countr ies. App Store is a
serv ice mark of Appl e Inc., registered in the U. S. and other
countries.
Googl e Play and the Goo gle Play logo are t rademarks of
Google Inc.
The Bluetooth
marks owned by the Bluetooth S IG, Inc. and any use o f such
marks by D yson is under li cense.
®
word mark and logos are regi stered trade
Information menu
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Press this button to scroll through
the information being monitored
by your appliance.
Information about air quality,
temperature, humidity and filter
levels are shown.
When a pollutant causes the air
quality to drop, the relevant symbol
will show on the LCD screen.
11
Indoor air quality - 12 seconds
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Monitor the current air quality with a
graph showing the last 12 seconds
of data.
Indoor air quality - 24 hours
Monitors the air quality with a graph
showing 24 hours of data, updated
at fifteen minute intervals.
Particulate matter (PM2.5)
Monitors the presence of
microscopic particles up to
2.5 microns in size, suspended in
the air we breathe. These include
smoke, bacteria and allergens.
Particulate matter (PM10)
Monitors the presence of larger
microscopic particles, up to
10 microns in size, suspended in the
air we breathe. These include dust,
mould and pollen.
Volatile organic compounds
VOC’s are typically odours that
may be potentially harmful. These
can be found in cleaning products,
paints and new furnishings.
Filters
Displays the remaining lifespan for
each filter unit. When a filter unit
needs changing, the display will
remind you.
12
Nitrogen dioxide and
other oxidising gases
These potentially harmful gases are
released into the air by combustion,
for example the burning gas
when cooking and in vehicle
exhaust emissions.
Wi-Fi
Displays the current status of the
connection to the Wi-Fi network.
Indoor temperature
Monitor the ambient
temperature to help maintain a
comfortable environment.
Indoor humidity
Displays the amount of water
vapour in the air, shown as a
percentage of the maximum
possible humidity at the
current temperature.
Auto mode
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Set your appliance to Auto mode
and the on-board sensors will
intelligently adjust the set tings of
the appliance according to the
air qu alit y.
Air quality: Your appliance will
pause when the target air qualit y
has been reached, switching
on again when the air quality
levels drop.
Airflow speed: The airflow speed
will increase until the target air
quality and temperature have
been reached.
Night mode: Your appliance will
only run with Airflow speeds from
1 to 4.
13
1-10
Heating
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Press the button to set the required
room temperature.
Your appliance will pause when the
temperature set has been reached.
Press the Cooling mode button to
switch your appliance from Heating
mode to Cooling mode.
14
Target
temperature
Current room
temperature
Cooling mode
Oscillation
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Press the button to circulate the
air around the room and scroll
through the oscillation settings
from 0° to 350°.
Customise your oscillation
settings in the Dyson Link app.
15
Airflow
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Press the Airflow speed button
to increase and decrease the
airflow speed.
Press the Airflow direction button to
change the direction of airflow from
front to back. Your appliance will
continue to purify in both settings.
Heating mode will only function
when the air direction is set to the
front. If airflow is changed to the
back, your appliance will change to
cooling mode.
1-10
16
Sleep timer
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Your appliance will turn off
automatically after the selected
amount of time.
To set the time: Press the but ton
to scroll through the time options.
Once activated press the Sleep
timer but ton once to see the
time selected.
To cancel the Sleep timer: Press the
Sleep timer button twice.
17
Night mode
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Care and maintenance
In Night mode, your
appliance will continue to
monitor and respond to
changes in air quality and
temperature, but only using
its quietest settings – and
with its LCD screen dimmed.
18
1-4
AUTO mode
1-10
Manual
To always get the best performance
from your appliance, it is important
to regularly clean it and check
for blockages.
Changing your filters:
The display on your appliance and
app will indicate when to change
your filters.
Order new filters on the Dyson
Link app or www.dyson.co.uk (UK),
www.dyson.ie (ROI). Your new
filters will come with instructions,
go online for further support
and videos.
Do not use your appliance
without the filters in place. Unplug
your appliance from the mains
electricity supply before cleaning or
changing filters.
Error codes:
If your appliance shows an error
code, try turning it off and then
on again. If this does not clear
the error code contact Dyson
Customer Care.
For further information and support
about the care and maintenance of
your appliance and replacing the
filters go to the Dyson Link app or
Online:
(UK) www.dyson.co.uk/support
(ROI) www.dyson.ie/support
Additional information
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Control without the remote
• The appliance can be controlled through your Dyson Link app.
Dyson Link app connectivity
• You must have a live internet connec tion in order for the Dyson Link app to work.
• The appliance can conne ct to either 2.4GHz or 5G Hz net work s which includes most
modern routers. Check your router documentation for compatibility.
• The Dyson Link app requires an iOS device with at le ast iOS version 10* or an Android
device with at le ast Android ve rsion 5.
• Your mobile device must have B lueto oth
wireless technolog y Low Energy) in order to set up a conne ction with the appliance.
Check your device specification for compatibility.
– BLE/Wi-Fi 2.4GHz – 2.5GHz, 0.1W max
– Wi-Fi 5.170GHz – 5.835GHz, 0.1W max
– Supported Wi-Fi protocols:
– IEEE802.11a
– IEEE802.11b (Not recommended)
– IEEE802.11g
– IEEE802.11n
– Networked standby: 0.9W
Replaceable Parts
Battery replacement
CAUTION
Unscrew the batter y comp artment on the remote control. Loosen the base and pull to
remove the ba ttery.
• Do not ins tall backwards or short circuit the batteries.
• Do not at tempt to dismantle or charge the batteries. Keep a way from fire.
• Follow ba ttery manufac turer s' instructions wh en installing new bat teries
(battery type CR 2032).
®
wireless technology 4.0 support (Bluetooth ®
• Alway s replace the screw in the remote control and refer to the batter y hazard in the
warning section.
NON-WASHABLE FILTER UNITS
• Your filter units are non-washable and non-recyclable.
• To replace your filter units follow the steps as shown.
• Failure to replace the filter unit s when prompte d may result in changes to produc t
performance and appearance.
• New filter unit s can be purchased at w ww.dyson.co.uk /support or
www.dyson.ie/support.
Auto mode
• A period of 6 days is require d after the ap pliance is firs t used f or the sensor to
calibrate. During this period the appliance may be more sensitive to VOCs (such as
odours) than nor mal.
• During f irst use, whils t the se nsors calibrate, the appliance can take up to 60 minutes
to show VOC and NO2 data.
Automatic cut-out
• For your safet y this appliance is fitted with autom atic cut-out s witches that operate if
the appliance tips over or overheats. If the switches operate, unplug the appliance and
allow it to cool. Before res tarting the appliance check and cle ar any blo ckages and
ensure the appliance is on a solid level surface.
• In heating mode the appliance will automatically switch ‘OFF’ after 9 hours of
continuous use. To restar t the machine, press the Standby ON/OFF button on either
the remote control or the b ase, or restar t via the Dyson Link app.
Disposal information
• Dyson produc ts are made from high grade recyclable materials.
Recycle where possible.
• Dispose of or rec ycle the bat tery in accordance with local ordinances or regulations.
• This marking indicates that this product should not be disposed with other
household was tes throughout the EU. To prevent possible harm to the environment
or human health from uncontrolled waste disposal, recycle it re sponsibly to
promote the sustainable reuse of material resources. To return your used device,
please use the return and collection systems or contact the retailer where the product
was purch ased. T hey can take this product for environmentally safe recycling.
• Keep the used batteries away from children as these can still harm children
if swallowed.
• Your filter units are non-washable and non-recyclable.
• Dispose of the ex hausted filter units in accordance with local ordinances
or regulations.
• The bat ter y should be removed from the product before disposal.
19
Dyson customer care
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Thank you for choosing to buy a Dy son appliance
After regis tering your 2year guarantee, your Dyson appliance will b e covere d for parts
and labour for 2years from the date of purchase, subject to the terms of the guarantee. If
you have any queries regarding your Dyson appliance, visit ww w.dyson.co.uk/suppor t or
ww w.dyson.ie/support for online help, general tips and useful information about D yson.
Alter natively, you can call the Dy son Helpline with your serial number and details of
where/when you bought the appliance.
Your serial number can be found on your rating plate which is on the b ase of
the appliance.
If your Dyson appliance needs a service, call the Dyson Helpline so we can discuss the
available options. If your Dyson appliance is under guarantee, and the repair is covered,
it will be repaired at no cos t.
Please register as a Dyson applianc e owner
To help us ensure that you receive a prompt and ef ficie nt ser vice, please register as a
Dyson applian ce owne r. There are four ways to do this:
• Online at www.dyson.co.uk/register or www.dyson.ie/register.
• Telephone the Dy son Helpline on 0 8002980298 (UK) or 014757109 (ROI).
• Complete the enclose d form and post it to us.
• Smar tphone. Download the Dyson Link app and you will be taken through registration
as part of the se t up.
This will confirm ownership of your Dyson appliance in the event of an insurance loss,
and enable us to contact you if necessary.
LIMI TED 2 Y EAR GUARANTEE
TER MS AND CONDITIONS OF THE DYSON 2 YE AR LIMITED GUARANTEE
What is covered
• The repair or replacement of your Dyson appliance (at Dyson’s discretion) if it is found
to be defective due to faulty materials, workmanship or function within 2 years of
purchase or delivery (if any par t is no longer available or out of manufacture D yson
will replace it with a func tional replacement part).
• Where this appliance is sold outside of the EU, this gu arantee will only be valid if the
appliance is used in the country in which it was sold.
• Where this appliance is sold within the EU, this guarantee will only be valid (i) if th e
appliance is used in the country in which it was sold or (ii) if the applian ce is use d in
Austria, Belgium, France, Germany, Irelan d, Italy, Netherlands, Spain or the United
Kingdom and the same model as this appliance is sold at the same voltage rating in
the relevant country.
What is not covered
• Replacement filter units. The appliance's filter units are not covered by the guarantee.
Dyson does not guarantee the repair or replacement of a produc t where a defect is the
result of:
• Damage caused by not carrying out the recommended appliance maintenance.
• Accidental damage, faults caused by negligent use or care, misuse, neglect,
carelessness or operation or handling of the applianc e which is not in accordance with
the Dyson Ope rating Manual.
• Use of the appliance for any thin g other than normal domestic household purposes.
• Use of parts not assembled or installed in accordance with the instructions of D yson.
• Use of parts an d accessories which are not genuine Dyson components.
• Fault y installation (except where installed by Dyson).
• Repairs or alterations carried out by parties other than Dyson or its authorise d agents.
• Blockages – Ple ase refer to the ‘Care and maintenance’ se ction and illus trations in this
Dyson Operating Manual for details of how to look for and clear blockages.
• Normal wear and tear (e.g. fuse etc.).
• Reduc tion in battery discharge time due to battery age or use (where applicable).
If you are in any doubt as to what is covered by your guarantee, please contact the
Dyson Helpline.
Summary of cover
• The guarantee b ecomes effective from the date of purchase (or the date of deliver y if
this is later).
• You must provide proof of (both the original and any subsequent) deliver y/purchase
before any work can be carried out on your Dyson appliance. Without this proof, any
work carried ou t will be chargeable. Keep your receipt or delivery note.
• All work w ill be carried out by Dyson or its authorised agents.
• Any par ts which are replaced by Dyson will become the property of Dyson.
• The repair or replacement of your Dyson appliance under guarantee will not ex tend
the period of guarantee.
• The guarantee provides benefits which are additional to and do not affect your
statutory rights as a consumer.
Privacy and Personal Data Protection
You will need to provide us with basic contact information when you register your Dyson
Produc t on the D yson Link ap p;
When registering your Dyson appliance:
• You will need to provide us with basic contact information to register your product and
enable us to support your guarantee.
20
When re gistering via the Dy son Link app
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You will need to provide us with basic contact information to register the Dyson Link app;
this enables us to s ecurely link your produc t to your instan ce of the app.
• When you register, you will have the opportunit y to choose whether you would like to
receive communications from us. If you op t-in to communications f rom Dyson, we will
send you details of special off ers and news of our latest innovations.
CONFORMITY INFOR MATION
Hereby, Dyson declares that this environmental control radio equipment is in compliance
with Directive 2014/53/EU.
The full text of the EU De claration of Conformity is available at the following
internet address:
www.dyson.co.uk/inside-dyson/terms/compliance or
www.dyson.ie/inside-dyson/terms/compliance.
21
Model Identifier: HP04
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Item Symbol Value Unit Item Unit
Heat output Type of heat input, for electric storage local space heaters only
Nominal heat output P
Minimum heat output (indicative)
Maximum continuous heat output
P
P
max,c
nom
min
2.25 kW manual heat charge control, with integrated thermostat No
2.025 kW
2.362 kW
manual heat charge control with room and/or outdoor temperature
feedback
electronic heat charge control with room and/or outdoor
temperature feedback
Auxiliary electricity consumption fan assisted heat output Yes
At nominal heat output el
At minimum heat output el
In standby mode el
max
2.362 kW Type of heat output/room temperature control
2.050 kW single stage heat output and no room temperature control No
min
SB
<0.5 W Two or more manual stages, no room temperature control No
with mechanic thermostat room temperature control No
with electronic room temperature control Yes
electronic room temperature control plus day timer Yes
electronic room temperature control plus week timer Yes
Other control options (multiple selections possible)
room temperature control, with presence detection No
room temperature control, with open window detec tion No
with distance control option Yes
with adaptive start control No
with working time limitation Yes
with black bulb sensor No
Contact details Dyson Technology Limited
Tetbury Hill, Malmesbury, SN16 0RP, United Kingdom
Tel +44 1666 827200
22
No
No
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23
24
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25
Dyson Customer Care
JN .96073 PN .270731-04 -02 04.0 9.18
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If you have a question about your Dyson appliance, call
the Dyson Helpline with your serial number and details
of where and when you bought the appliance, or contact
us via the Dyson website.
Dyson contact details
UK:
Website: www.dyson.co.uk/support
Dyson Helpline:
08002980298
Email:
askdyson@dyson.co.uk
Address:
Dyson Technology Limited, Tetbury Hill, Malmesbury,
Wiltshire, SN160RP
ROI:
Website: www.dyson.ie/support
Dyson Helpline:
014757109
Email:
askdyson@dyson.ie
Address:
Dyson Ireland Limited, Office 2, Central Park,
Leopardstown, Dublin 18, Ireland
26
www.dyson.co.uk
Serial number
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GUARANTEE FORM
Date of purchase
Title
First name
Address
Postcode
/
Surname
/
Country of purchase
UK ROI
27
e-mail
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Telephone Mobile
As a Dyson purifying fan owner, you can hear about
Dyson inventions, services and products before anyone
else. If it’s okay to contact you, please let us know how
we may do this.
By mail Yes No
By phone Yes No
By email Yes No
By text message Yes No
REGISTER
WITH YOUR
SMARTPHONE
Download the Dyson Link
app and you will be taken
through registration as par t
of the set up.
REGISTER
ONLINE
Visit our website to register
your full parts and labour
guarantee online.
www.dyson.co.uk/register
www.dyson.ie/register
We sometimes ask other companies (such as market researchers) to
contact owners on our behalf. We do this to get feedback on ideas or
ask you to try new products and services. Would this be okay?
Yes
REGISTER
BY PHONE
Call our dedicated helpline.
Open Monday to Friday
8am-8pm & Saturday and
Sunday 8am-6pm.
UK: 08002980298
ROI: 014757109
No
REGISTER
BY MAIL
Complete and return
the form to Dyson in the
envelope supplied.
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