Dyson DC75A Instruction manual

OPERATING MANUAL
ASSEMBLY
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REGISTER
YOUR FREE 5 YEAR GUARANTEE TODAY
DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY A DYSON APPLIANCE
After registering your 5year guarantee, your Dyson appliance will be covered for parts and labour for 5years from the date of purchase, subject to the terms of the guarantee. If you have any questions about your Dyson appliance, call the Dyson Helpline with your serial number and details of where/when you bought the appliance. Most questions can be solved over the phone by one of our trained Dyson Helpline staf f. Your serial number can be found on your rating plate which is behind the clear bin. Alternatively, visit www.dyson.co.uk/support (UK) or www.dyson.ie/support (ROI) for online help, general tips and useful information about Dyson.
DYSON CONTACT DETAILS
UK: Website: www.dyson.co.uk/support Dyson Helpline: 08002980298
Email: askdyson@dyson.co.uk
Address: Dyson Ltd, Tetbury Hill, Malme sbury, Wiltshire, SN160RP
ROI: Website: www.dyson.ie/support Dyson Helpline: 014757109
Email: askdyson@dyson.co.uk
Address: Dyson Ireland Limited, Unit G10, Grants Lane, Greenogu e Business Park,
Rathcoole, Dublin 24
Note your serial number for future reference.
This illustration is for example purposes only.
3 EASY WAYS TO REGISTER YOUR FREE 5 YEAR GUARANTEE
REGISTER
ONLINE
Visit our website to register your full parts and labour guarantee online.
www.dyson.co.uk/register www.dyson.ie/register
REGISTER
BY PHONE
Call our dedicated Helpline. Open Monday to Friday 8am­8pm & Saturday and Sunday 8am-6pm.
UK: 08002980298 ROI: 014757109
REGISTER
BY MAIL
Complete and return the form to Dyson in the envelope supplied.
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IMPORTANT SAFETY INSTRUCTIONS
BEFORE USING THIS APPLIANCE READ ALL INSTRUCTIONS AND CAUTIONARY MARKINGS IN THIS MANUAL AND ON THE APPLIANCE
When using an electrical appliance, basic precautions should always be followed, including the following:
WARNING
These warnings apply to the appliance, and also where applicable, to all tools, accessories, chargers or mains adaptors.
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR I N J U R Y:
1. This Dyson appliance is not intended for use by young children or infirm persons with reduced physical, sensory or reasoning capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction by a responsible person concerning use of the appliance to ensure that they can use it safely.
2. Do not allow to be used as a toy. Close attention is necessary when used by or near children. Children should be supervised to ensure that they do not play with the appliance.
3. Use only as described in this Dyson Operating Manual. Do not carry out any maintenance other than that shown in this manual, or advised by the Dyson Helpline.
4. Suitable for dry locations ONLY. Do not use outdoors or on wet surfaces.
5. Do not use to pick up water.
6. Do not handle any part of the plug or appliance with wet hands.
7. Do not use with a damaged cable or plug. If the supply cable is damaged it must be replaced by Dyson, its service agent or similarly qualified person in order to avoid a hazard.
8. If the appliance is not working as it should, has received a sharp blow, has been dropped, damaged, left outdoors, or dropped into water, do not use and contact the Dyson Helpline.
9. Contact the Dyson Helpline when service or repair is required. Do not disassemble the appliance as incorrect reassembly may result in an electric shock or fire.
10. Do not stretch the cable or place the cable under strain. Keep the cable away from heated surfaces. Do not close a door on the cable, or pull the cable around sharp edges or corners. Arrange the cable away from traffic areas and where it will not be stepped on or tripped over. Do not run over the cable.
11. Do not unplug by pulling on the cable. To unplug, grasp the plug, not the cable. The use of an extension cable is not recommended.
12. Do not use to pick up flammable or combustible liquids, such as petrol, or use in areas where they or their vapours may be present.
13. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
14. Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts, such as the brush bar. Do not point the hose, wand or tools at your eyes or ears or put them in your mouth.
15. Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
16. Use only Dyson recommended accessories and replacement parts.
17. To avoid a tripping hazard wind the cable when not in use.
18. Do not use without the clear bin and cyclone in place.
19. Do not leave the appliance when plugged in. Unplug when not in use and before servicing.
20. Do not pull or carry by cable or use cable as a handle.
21. Use extra care when cleaning on stairs. Do not work with the appliance above you on the stairs.
22. Turn off all controls before unplugging. Unplug before connecting any tool or accessory.
READ AND SAVE THESE INSTRUCTIONS
THIS DYSON APPLIANCE IS INTENDED FOR HOUSEHOLD USE O N LY
Do not pull on the cable.
Do not store near heat sources.
Do not use near naked flames.
Do not run over the cable.
Do not pick up water or liquids.
Do not pick up burning objects.
Do not use above you on the stairs.
Do not put hands near the brush bar when the appliance is in use.
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Operation
Emptying the clear bin and cleaning the shroud
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Storage Carrying the appliance
Tool attachments
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Carpets or hard floors
Self- adjusting cleaner head with suction control
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Looking for blockages
Base plate – disassembly/reassembly
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USING YOUR DYSON APPLIANCE
PLEASE READ THE ‘IMPORTANT SAFETY INSTRUCTIONS’ IN THIS DYSON OPERATING MANUAL BEFORE PROCEEDING.
RATING PL ATE
Your serial number can be found on your rating plate which is behind the
clear bin.
Check to e nsure your e lectricity supply corresponds to that shown on the
rating plate. The appliance must only be used as rated.
ASSE M B LY
Lie the appliance on its back.
Attach the cleaner head by sliding it on to the conne ctions on the lower front
part of the ball. Ensure the electrical plug on the cleaner head fits into the twin
- block connection on the body of the appliance, which is directly above the airwa y. Push firmly: the cleaner head w ill click into place.
Stand the appliance up straight.
Attach the wand handle by sliding it on to the top of the appliance. The spring
clip in the handle will click into place.
Ensure the hose is straight. Pre ss the red button on the hose. Slide the wand into
the hose.
Ensure the wand and hose sit in the recess of the handle. S lide the end of the
wand down into the handle to secure it.
Close the wand cap.
Slide the tool hold er onto the side of the duct as shown.
Ensure the cyclon e and clear bin unit is secured to the main body of
the appliance.
Attach the tools as shown. In use, the tools can be at tached to either the hose
or the wand.
Wind the cable around the cable hooks. S ecure with the clip.
To watch a shor t online video visit:
– www.dyson.co.uk/DC75gettingstarted
OPERATION
Unwind the cable.
Plug the appliance into the mains electricity supply.
To switch ‘ON’ or ‘OFF’ press the red power button, located as shown.
To use, recline the handle. The stabiliser stand will automatically lift up.
After use, return the appliance to the upright position, pushing it firmly into
place. The stabiliser wheels will automatically lower.
Then unplug the appliance, coil the cable safely and put the appliance a way.
Switch ‘OFF’ the appliance, unplug and ensure it is upright before:
– changing or using tools – removing the hose or air way inspection parts.
Use the c yclone carry handle to carr y the machine.
SELF-ADJUSTING CLEANER HEAD WITH SUCTION CONTROL
This cleaner head is used for testing with the European Regulations:
No. 665/2013 a nd No. 666/2013.
POWERFUL SUCTION
For daily vacuuming of carpets, rugs and hard flooring.
– Your appliance is pre-set to this level of suction when you take it out of
the box. This is the setting you will normally use to vacuum.
MAXIMUM SUCTION
For vacuuming heavily soiled carpets, rugs and hard flooring.
– To switch to this se tting, move the suction control slider on top of the cleaner
head as shown.
– Before vacuuming, check the flooring manufacturer’s
cleaning recommendations.
– After vacuuming, move the suction control slider back to its original position
as shown.
ATTACHMENTS
To release the wand, open the wand cap and pull the red tube up and away
from the handle until it clicks into place.
Should you wish to use the hose without the wand, follow the above instruction
and pres s the red button to release the wand from the hose.
CARPETS OR HARD FLOORS
The brush bar will always default to ‘ON’ (spinning) each time you s witch the
appliance ‘ON’ and recline it for cleaning.
The brush bar will not rotate when the appliance is upright.
To switch the brush bar 'OFF' (e.g. for delicate rugs and delicate flooring):
– switch the appliance ‘O N’ – recline the appliance – press the brush bar ‘ON/OFF’ but ton – the br ush bar will stop spinning.
The brush bar will au tomatically stop if it becomes obstructed. See ‘Brush bar –
clearing obstructions’.
Before vacuuming your flooring, rugs and carpet s, check the manufacturer ’s
recommended cleaning instructions.
Some carpets may fuzz if a rotating br ush bar is us ed when vacuuming. If this
happens, we recommend vacuuming with the brush bar switched 'OFF ' and consulting with the flooring manufacturer.
The brush bar on the appliance may damage some carp et typ es. If you are
unsure, turn ‘OFF’ the brush bar.
Check the brush bar regularly and clear away any debris (such as hair).
Debris left on the brush bar may cause damage to flooring when vacuuming.
LOOKING AFTER YOUR DYSON APPLIANCE
Do not car ry out any maintenance or repair work other than that shown in this
Dyson Operating Manual, or advised by the Dyson Helpline.
Only use p arts recommended by Dyson. If you do not this could invalidate
your guarantee.
Store th e appliance indoors. Do not use or store it be low 3°C (37.4°F ). Ensure the appliance is at room temperature before operating.
Clean th e appliance only with a dry cloth. Do not use any lubricants, cleaning agents, polishe s or air fresheners on any part of the appliance.
If used in a garage, always wipe the base pla te and ball with a dry cloth afte r vacuuming to clean of f any sand, dirt, or pebbles that could damag e delicate floors.
VACUUMING
Do not use without the clear bin and cyclone in place.
Fine dir t such as flour should only be vacuumed in ver y small amounts.
Do not use the appliance to pick up sharp hard objects, small toys, pins, paper clips, etc. They may damage the appliance.
When vacuuming, certain carpets may generate small static charges in the clear bin or wand. The se are harmless and are not associated with the mains electricity supply. To minimise any effect from this, do not put your hand or inser t any object into the clear bin unless you have first emptied it and rinsed it out with cold water (see ‘Cleaning the clear bin’).
Do not work with the appliance above you on the stairs. W hen cleaning stairs it is recommended that the handle is not ex tended and that you use a tool on the end of the hose rather than the wand.
Do not put the appliance on chair s, tables, etc.
Before vacuuming highly polished floors, such as wood or lino, first check that the underside of the floor tool and its brushes are f ree from foreign obje cts tha t could cause marking.
Do not leave the cleaner head in one place on delicate floors.
EMPTYING THE CLEAR BIN
Empty as soon as the dirt rea ches the level of the M AX mark – do not overfill.
Switch ‘OFF’ and unplug before emptying the clear bin.
To remove the c yclone and clear bin unit, press dow n on the red button on the top of the carrying handle on the cyclone.
To release the dirt, pre ss all the way down on the same red button on the top of the carrying handle on the cyclone.
To minimise dust/allergen contact w hen empt ying, encase the clear bin tightly in a plastic bag and empt y.
Remove the clear bin carefully from the bag.
Seal the bag tightly, dispose as normal.
To refit:
– ensure the air way in the bin base is clear of dust and dirt – close the clear bin base so it clicks into place – push the cyclone and clear bin unit into the main body of the appliance;
it will click into place
– ensure the cyclone and clear bin unit is secure.
CLEANING THE CLEAR BIN
Remove the cyclon e and clear bin (see ‘Emptying the clear bin’).
To separate the cyclone unit from the clear bin press the red button to open the clear bin base. Press the silver button and separate the cyclone unit f rom the clear bin.
Clean th e clear bin with cold water only.
Do not use detergents, polishes or air fresheners to clean the clear bin.
Do not put the clear bin in a dishwasher.
Do not immerse the whole cyclone in water or pour water into the cyclones.
Clean th e cyclone shroud with a cloth or the provided brush to remove any lint and dust.
Ensure the clear bin is completely dry before replacing.
To refit:
– fit the cyclone shroud into the clear bin so that the silver button clicks and
engages. Ensure that the front of the clear bin is locked in place – close the clear bin base so it clicks into place – push the cyclone and clear bin unit into the main body of the appliance;
it will click into place – ensure the cyclone and clear bin unit is secure.
BLOCKAGES – THERMAL CUT-OUT
This appliance is fitted with an autom atically resetting thermal cut-out.
Large items may block the tools or wand inlet. If any par t becomes blocked the appliance may overheat and automatically cut-ou t.
If this happens, follow the instructions below in ‘Lookin g for blockages’.
LOOKING FOR BLOCK AGES
Switch ‘OFF’ and unplug before looking for blockages. Failure to do so could result in personal injury.
Leave to cool down for 1-2 hours before looking for blockages.
Clear any blockage before res tarting.
Look for blockage s in the wand, airways and cleaner head.
To release the hose from the machine, you will need to remove the wand.
Open the wand release cap.
Pull the wand up and awa y from the handle.
Press the red release button in the connecting collar and remove the wand from the hose.
Remove the clear bin and cyclone unit. Then release the hose from the appliance by pressing the red tab on the bas e of the hose –you can see it from the front of the appliance.
Check for blockages in the hose.
Beware of sharp objects wh en checking for blockages.
To refit the hose, align the guides on the base of th e hose with the channels in the neck of the airway. Ensure the red tab faces the front of the appliance. Push the hose on. It will click into place. To refit the wand follow the instructions above in the ‘Operation’ section.
To remove the base plate to access an obstruction, se e ‘Base plate – disassembly/reassembly’.
To look for blockages in the front air way between the ball and the cleaner head you will need to remove the cleaner he ad: see ‘Base plate – disassembly/ reassembly’ b elow on how to do this.
To look for blockages in the rear air way bet ween the ball and the cleaner head you will ne ed to release the hose. Hold and slide the red cuff out. Check thoroughly for blockages and slot back into place.
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To look for blockages in the ball, open the clear plastic inlet on the top.
Beware of sharp objects wh en checking for blockages.
Refit all parts securely before using.
Clearing blockages is not covered by your guarantee.
BRUSH BAR – CLEARING OBSTRUCTIONS
If your br ush bar is obstruc ted, it may shut ‘OFF’. If this happens, you will need to remove the blockage.
Switch ‘OFF’ and unplug before procee ding. Failure to do so could result in personal injur y.
Beware of sharp objects wh en clearing obstructions.
If you still cannot clear the obstruction, please follow the instructions below to remove th e base plate. This gives more access to the obstruc tion. Alter natively, contact a Dyson expert on the Dyson Helpline or visit the website. Clearing brush bar obstructions is not covered by your guarantee.
BASE PLATE – DISASSEMBLY/REASSEMBLY
Switch ‘OFF’ and unplug before procee ding. Failure to do so could result in personal injur y.
Lie the appliance on its front.
Detach the red ‘C’ clip which is on the connection between the cleaner head and the appliance. It is quite firm, but do not pull it off roughly. Use a constant, firm pressure.
Pull the cleaner he ad away from the appliance. Use a constant, firm pressure.
At each e nd of the cle aner head there are 2 levers:
– swing them out at right angles – hin ge the base plate open.
Beware of sharp objects wh en clearing obstructions.
To refit the b ase plate, hinge it closed.
To secure the base plate push both levers back into position so they are flush with the surface of the cleaner head.
Refit the red ‘C’ clip onto the cleaner head. The flatter edge of the clip f its agains t the cleaner head. I t is easier to slide one lug into its slot before the other.
Lay the appliance on its back.
Attach the cleaner head by sliding it on to the conne ctions on the lower front part of the ball. Ensure the electrical plug on the cleaner head fits into the twin
- block connection on the body of the appliance, which is directly above the airwa y. Push firmly: the cleaner head w ill click into place.
BRUSH BAR – TROUBLESHOOTING
If the brush bar has s topped spinning, follow the ins tructions above on clearing obstr uctions. Alternatively, contact a Dyson expert on the Dyson Helpline or visit the website.
To view a shor t online video visit:
– www.dyson.co.uk/dc75brushbarmaintenance
DISPOSAL INFORMATION
Dyson product s are made from high grade recyclable materials. Recycle where possible.
GUARANTEE TERMS AND CONDITIONS
DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY A DYSO N APPLIANCE
After registering your 5year guarantee, your D yson appliance will b e covered for par ts and labour for 5years from the date of purchase, subject to the terms of the guarantee. If you have any questions about your Dyson appliance, call the Dyson Helpline with your serial number and details of where/when you bought the appliance. Most questions can be solved over the phone by one of our trained Dyson Helpline staff. Alternatively, visit www.dyson.co.uk/support (UK) or www.dyson.ie/support (ROI) for online help, general tips and useful information about Dy son. If your Dyson appliance nee ds a service, call the Dyson Helpline so we can discuss the available options. If your Dyson appliance is under guarantee, and the repair is covered, it will be repaired at no cost. Your serial number can be found on your rating plate which is behind the clear bin.
PLEASE REGISTER AS A DYSON APPLIANCE OWNER
To help us ensure you receive prompt an d efficient ser vice, please register as a Dyson appliance owner. There are three way s to do this:
Online at www.dyson.co.uk/register (UK) or www.dyson.ie/register (ROI).
Telephone the Dyson Helpline on 08002980298 (UK ) or 014757109 ( ROI ).
Complete the enclosed form and post it to us. This will confirm ownership of your Dyson appliance in the event of an insurance loss, and enable us to contact you if necessary.
LIMITED 5 YEAR GUARANTEE
TER MS AND CONDITIONS OF THE DYSON 5 YEAR LIMITED GUARANTEE.
WHAT IS COVERED
The repair or replacement of your Dyson machine (at Dyson’s discretion) if it is found to b e defec tive due to faulty materials, workmanship or func tion within 5 years of purchase or deliver y (if any par t is no longer available or out of manufacture Dyson will replace it with a functional replacement part).
Where this machine is sold outside of the EU, this warranty will only be valid if the appliance is use d in the country in which it was sold.
Where this machine is sold within the EU, this warranty will only be valid (i) if the appliance is use d in the country in which it was sold or (ii) if the appliance is used in Austria, Belgium, France, Germany, Ireland, Italy, Netherlands, Spain or the United Kingdom and the same model as this appliance is sold at the same voltage rating in the relevant country.
WHAT IS NOT COVERED
Dyson does not guarantee the repair or replacem ent of a product where a defect is the result of:
Accidental dama ge, faults caused by negligent use or care, misuse, neglect, careless operation or handling of the appliance which is not in accordance w ith the Dyson Opera ting Manual.
Use of the appliance for anything other than normal domestic household purposes.
Use of parts not assemble d or installed in accordance with the instructions of Dyson.
Use of parts and accessories which are not genuine Dyson components.
Fault y installation (exce pt where installed by Dyson).
Repairs or alterations carried out by parties other than Dyson or its authorised agents.
Blockages – please refer to the Dyson Operating Manual for details of how to look for and clear blockages.
Normal wear and tear (e.g. fuse, brush bar etc.).
Use of this appliance on rubble, ash, plaster.
Reduc tion in battery discharge time due to batter y age or use (where applicable). If you are in any doubt as to w hat is covered by your guarantee, please contact the Dyson Helpline.
SUMMARY OF COVER
The guarantee be comes ef fective at the date of purchase (or the date of delivery if this is later).
You must provide proof of (b oth the original and any subsequent) delivery/ purchase before any work can be carried out on your Dyson appliance. Without this proof, any work carried out will be chargeable. Keep your receipt or delivery note.
All work w ill be carried out by Dyson or its authorised agents.
Any par ts which are replaced by Dyson will become the prop erty of Dyson.
The repair or replacement of your Dyson appliance under guarantee will not extend the period of guarantee.
The guarantee provides ben efits which are additional to and do not affect your statutory rights as a consumer.
ABOUT YOUR PRIVACY
Your information will be held by Dyson and its agents for promotional, marketing and servicing purposes.
If your personal details change, if you change your mind about any of your marketing preferences or if you have any queries about how we use your information, please conta ct the Dyson Helpline.
For more information on how we protect your privacy, please see our privac y policy on the Dyson website.
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After registering your 5year guarantee, your Dyson appliance will be covered for parts and labour for 5years from the date of purchase, subject to the terms of the guarantee. If you have any questions about your Dyson appliance, call the Dyson Helpline with your serial number and details of where/when you bought the appliance. Most questions can be solved over the phone by one of our trained Dyson Helpline staff.
DYSON CONTACT DETAILS
UK: Website: www.dyson.co.uk/support Dyson Helpline: 08002980298
Email: askdyson@dyson.co.uk
Address: Dyson Ltd, Tetbury Hill, Malme sbury, Wiltshire, SN160RP
ROI: Website: www.dyson.ie/support Dyson Helpline: 014757109
Email: askdyson@dyson.co.uk
Address: Dyson Ireland Limited, Unit G10, Grants Lane, Greenogu e Business Park,
Rathcoole, Dublin 24
JN .698 43 P N.20 809 7-0 3- 01 2 8.10 .14
www.dyson.com
Serial number
GUARANTEE FORM
Date of purchase
Title
First name
Address
Postcode
e-mail
Telephone Mobile
As a Dyson vacuum cleaner owner, you can hear about Dyson inventions, services and products before anyone else. If it’s okay to contact you, please let us know how we may do this.
By mail Yes No
By phone Yes No
By email Yes No
By text message Yes No
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Surname
We sometimes ask other companies (such as market researchers) to contact owners on our behalf. We do this to get feedback on ideas or ask you to try new products and services. Would this be okay?
Yes No
Country of purchase
UK ROI
3 EASY WAYS TO REGISTER YOUR FREE 5 YEAR GUARANTEE
REGISTER
ONLINE
Visit our website to register your full parts and labour guarantee online.
www.dyson.co.uk/register www.dyson.ie/register
REGISTER
BY PHONE
Call our dedicated Helpline. Open Monday to Friday 8am-8pm & Saturday and Sunday 8am-6pm.
UK: 08002980298 ROI: 014757109
REGISTER
BY MAIL
Complete and return the form to Dyson in the envelope supplied.
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