DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY A DYSON APPLIANCE
Your Dyson appliance will be covered for parts and labour for
2 years from the date of purchase, as detailed in the terms of the
Dyson guarantee in this Dyson Operating Manual.
If you have a query about your Dyson appliance, call the Dyson
Customer Care Helpline quoting your serial number and details of
where and when you bought the appliance. Alternatively, contact us
via the website.
Your serial number can be found on your rating plate which is on the
base of the appliance.
Most queries can be solved over the phone by one of our Dyson
Customer Care Helpline staff (details below).
Visit our website to register your Dyson full parts and labour
guarantee online.
AU: www.dyson.com.au/register
NZ: www.dyson.co.nz/register
Note your serial number for future reference.
This illustration is for example purposes only.
3 EASY WAYS TO REGISTER YOUR DYSON 2 YEAR GUARANTEE
REGISTER
ONLINE
Visit our website to register your
Dyson full parts and labour
guarantee online.
AU: www.dyson.com.au/register
NZ: www.dyson.co.nz/register
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REGISTER
BY PHONE
Call our dedicated Helpline.
AU 1800 239 766
NZ 0800 397 667
REGISTER
BY MAIL
Complete and return the form to
Dyson in the envelope supplied.
IMPORTANT SAFETY INSTRUCTIONS
BEFORE USING THIS APPLIANCE READ ALL INSTRUCTIONS AND
CAUTIONARY MARKINGS IN THIS MANUAL AND ON THE APPLIANCE
When using an electrical appliance, basic precautions should always be followed,
including the following:
WARNING
These warnings apply to the appliance, and also where applicable, to all tools, accessories,
chargers or mains adaptors.
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR I NJU RY:
1. This Dyson appliance is not intended for use by young children or infirm persons with reduced
physical, sensory or reasoning capabilities, or lack of experience and knowledge, unless they have
been given supervision or instruction by a responsible person concerning use of the appliance to
ensure that they can use it safely.
2. Do not allow to be used as a toy. Close attention is necessary when used by or near children.
Children should be supervised to ensure that they do not play with the appliance.
3. Use only as described in this Dyson Operating Manual. Do not carry out any maintenance other
than that shown in this manual, or advised by the Dyson Customer Care Helpline.
4. Suitable for dry locations ONLY. Do not use outdoors or on wet surfaces.
5. Do not handle any part of the plug or appliance with wet hands.
6. Do not use with a damaged cable or plug. If the supply cable is damaged it must be replaced by
Dyson, its service agent or similarly qualified person in order to avoid a hazard.
7. If the appliance is not working as it should, has received a sharp blow, has been dropped,
damaged, left outdoors, or dropped into water, do not use and contact the Dyson Customer
Care Helpline.
8. Contact the Dyson Customer Care Helpline when service or repair is required. Do not
disassemble the appliance as incorrect reassembly may result in an electric shock or fire.
9. Do not stretch the cable or place the cable under strain. Keep the cable away from heated
surfaces. Do not close a door on the cable, or pull the cable around sharp edges or corners.
Arrange the cable away from traffic areas and where it will not be stepped on or tripped over. Do
not run the appliance over the cable.
10. Do not unplug by pulling on the cable. To unplug, grasp the plug, not the cable. The use of an
extension cable is not recommended.
11. Do not use to pick up water.
12. Do not use to pick up flammable or combustible liquids, such as petrol, or use in areas where they
or their vapours may be present.
13. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
14. Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving
parts, such as the brush bar. Do not point the hose, wand or tools at your eyes or ears or put
them in your mouth.
15. Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint,
hair, and anything that may reduce airflow.
16. Use only Dyson recommended accessories and replacement parts.
17. To avoid a tripping hazard wind the cable when not in use.
18. Do not use without the clear bin and cyclone in place.
19. Do not leave the appliance when plugged in. Unplug when not in use and before servicing.
20. Do not pull or carry by the cable or use the cable as a handle.
21. Use extra care when cleaning on stairs. Do not work with the appliance above you on the stairs.
22. Turn off all controls before unplugging. Unplug before connecting any tool or accessory.
23. Always extend the cable to the red line but do not stretch or tug the cable.
24. Hold the plug when rewinding onto cable reel. Do not allow the plug to whip when rewinding.
READ AND SAVE THESE INSTRUCTIONS
THIS DYSON APPLIANCE IS INTENDED FOR HOUSEHOLD USE ONLY
Do not pull on the cable. Do not store near heat
sources.
Do not use near naked
flames.
Do not run over the
cable.
Do not pick up water
or liquids.
Do not pick up burning
objects.
Do not use above you
on the stairs.
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