After registering your 5year guarantee, your Dyson appliance
will be covered for parts and labour for 5years from the date of
purchase, subject to the terms of the guarantee. If you have any
questions about your Dyson appliance, call the Dyson Helpline
with your serial number and details of where/when you bought
the appliance. Most questions can be solved over the phone by
one of our trained Dyson Helpline staf f.
Your serial number can be found on your rating plate which
is on the base of the appliance.
Alternatively, visit www.dyson.co.uk/support (UK) or
www.dyson.ie/support (ROI) for online help, general tips
and useful information about Dyson.
Address: Dyson Ireland Limited, Unit G10, Grants Lane, Greenogue
Business Park, Rathcoole, Dublin 24
Note your serial number for future reference.
This illustration is for example purposes only.
3 EASY WAYS TO REGISTER YOUR FREE 5 YEAR GUARANTEE
REGISTER
ONLINE
Visit our website to register
your full parts and labour
guarantee online.
www.dyson.co.uk/register
www.dyson.ie/register
REGISTER
BY PHONE
Call our dedicated
Helpline.
Open Monday to Friday
8am-8pm & Saturday
and Sunday 8am-6pm.
UK: 08002980298
ROI: 014757109
REGISTER
BY MAIL
Complete and return
the form to Dyson in
the envelope supplied.
2
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IMPORTANT SAFETY INSTRUCTIONS
BEFORE USING THIS APPLIANCE READ ALL INSTRUCTIONS AND CAUTIONARY MARKINGS IN THIS
MANUAL AND ON THE APPLIANCE
When using an electrical appliance, basic precautions should always be followed, including the following:
WARNING
These warnings apply to the appliance, and also where applicable, to all tools, accessories, chargers
or mains adaptors.
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR I N J U R Y:
1. This Dyson appliance is not intended for use by young children or infirm persons with reduced physical, sensory or
reasoning capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction
by a responsible person concerning use of the appliance to ensure that they can use it safely.
2. Do not allow to be used as a toy. Close attention is necessary when used by or near children. Children should be
supervised to ensure that they do not play with the appliance.
3. Use only as described in this Dyson Operating Manual. Do not carry out any maintenance other than that shown in
this manual, or advised by the Dyson Helpline.
4. Suitable for dry locations ONLY. Do not use outdoors or on wet surfaces.
5. Do not handle any part of the plug or appliance with wet hands.
6. Do not use with a damaged cable or plug. If the supply cable is damaged it must be replaced by Dyson, its service
agent or similarly qualified person in order to avoid a hazard.
7. If the appliance is not working as it should, has received a sharp blow, has been dropped, damaged, left outdoors,
or dropped into water, do not use and contact the Dyson Helpline.
8. Contact the Dyson Helpline when service or repair is required. Do not disassemble the appliance as incorrect
reassembly may result in an electric shock or fire.
9. Do not stretch the cable or place the cable under strain. Keep the cable away from heated surfaces. Do not close a
door on the cable, or pull the cable around sharp edges or corners. Arrange the cable away from traffic areas and
where it will not be stepped on or tripped over. Do not run over the cable.
10. Do not unplug by pulling on the cable. To unplug, grasp the plug, not the cable. The use of an extension cable is
not recommended.
11. Do not use to pick up water.
12. Do not use to pick up flammable or combustible liquids, such as petrol, or use in areas where they or their vapours
may be present.
13. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
14. Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts, such as the
brush bar. Do not point the hose, wand or tools at your eyes or ears or put them in your mouth.
15. Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything
that may reduce airflow.
16. Use only Dyson recommended accessories and replacement parts.
17. To avoid a tripping hazard wind the cable when not in use.
18. Do not use without the clear bin and cyclone in place.
19. Do not leave the appliance when plugged in. Unplug when not in use and before servicing.
20. Do not pull or carry by cable or use cable as a handle.
21. Use extra care when cleaning on stairs. Do not work with the appliance above you on the stairs.
22. Turn off all controls before unplugging. Unplug before connecting any tool or accessory.
23. Always extend the cable to the red line but do not stretch or tug the cable.
24. Hold the plug when rewinding onto cable reel. Do not allow the plug to whip when rewinding.
READ AND SAVE THESE INSTRUCTIONS
THIS DYSON APPLIANCE IS INTENDED FOR HOUSEHOLD USE O N LY
Do not pull on
the cable.
Do not store near
heat sources.
Do not use near
naked flames.
Do not run over
the cable.
Do not pick up
water or liquids.
Do not pick up
burning objects.
Do not use above
you on the stairs.
Do not put hands
near the brush bar
when the appliance
is in use.
3
Page 4
Power & cableEmptying
Floor tool
1
Tool attachments
2
Looking for blockages
4
click
Page 5
Cleaning the clear bin
Suction release
1
2
Carrying & storage
click
click
x2
x2
5
Page 6
USING YOUR DYSON APPLIANCE
PLEASE READ thE 'ImPORtANt SAfEtY INStRUCtIONS' IN thIS DYSON
OPERAtING mANUAL bEfORE PROCEEDING.
the clear bin onto the lug on the front of the cyclone; then push the rear of the
clear bin into place so the silver button engages and clicks into place.
• Fit the c yclone and clear bin unit onto the appliance (see 'Emptying the clear
bin').
CARRYING thE APPLIANCE
• Carry the appliance by the main handle on the body.
• Do not pre ss the cyclone rele ase but ton or shake the appliance when carrying or
the cyclone could disengage, fall off and cause inju ry.
OPERAtION
• Alway s extend the cable fully to the red tape before use.
• Plug the appliance into the mains electricity supply.
• To switch ‘ON’ or ‘OFF’ press the red power button, located as shown.
• After use: unplug, retract the cable safely, put the appliance awa y.
• Switch 'OFF' the appliance, unplug and ensure it is upright before:
– changing or using tools
– removing the hose or air way inspection parts.
• To watch a shor t online video visit:
– UK – www.dyson.co.uk/dc54gettingstarted
– RO I – www.dyson.ie/dc54gettingstarted
LOOKING AftER YOUR DYSON APPLIANCE
• Do not car ry out any maintenance or repair work other than that shown in this
Dyson Operating Manual, or advised by the Dyson Helpline.
• Only use p arts recommended by Dyson. If you do not this could invalidate
your guarantee.
• Store th e appliance indoors. Do not use or store it be low 3°C (37.4°F ). Ensure
the appliance is at room temperature before operating.
• Clean th e appliance only with a dry cloth. Do not use any lubricants, cleaning
agents, polishe s or air fresheners on any part of the appliance.
• If used in a garage, always wipe the base pla te and ball with a dry cloth
afte r vacuuming to clean of f any sand, dirt, or pebbles that could damag e
delicate floors.
VACUUmING
• Do not use without the clear bin and cyclone in place.
• Do not use on rubble, ash or plaster. This appliance is designed only for
domes tic use to remove household dirt, hair and allergens. The appliance is not
designed to be used on:
– debris produced from activities such as D IY, building or similar tasks
– larger types and quantities of dust or debris, such as soot and sawdust.
These m aterials may harm the appliance and may void your guarantee.
• Fine dir t such as flour should only be vacuumed in ver y small amounts.
• Do not use the appliance to pick up sharp hard objects, small toys, pins, paper
clips, etc. They may damage the appliance.
• When vacuuming, certain carpets may generate small static charges in the
clear bin or wand. The se are harmless and are not associated with the mains
electricity supply. To minimise any effect from this, do not put your hand or
inser t any object into the clear bin unless you have first emptied it and rinsed it
out with cold water (see ‘Cleaning the clear bin’).
• Do not work with the appliance above you on the stairs.
• Do not put the appliance on chair s, tables, etc.
• Before vacuuming highly polished floors, such as wood or lino, first check that
the underside of the floor tool and its brushes are f ree from foreign obje cts tha t
could cause marking.
• Do not push hard with the floor to ol when vacuuming, as this may
cause damage.
• Do not leave the cleaner head in one place on delicate floors.
• On waxed floors the movement of the cleaner head may create an uneven
lustre. If this happens, wipe with a damp cloth, polish the area with wax, and
wait for it to dr y.
• To reduce suction (for example, when vacuuming rugs), pull the suction releas e
trigger on the handle to reduce the airflow.
bLOCK AGES – thERm AL CUt-OUt
• This appliance is fitted with an autom atically resetting thermal cut-out.
• If any par t becomes blocke d the appliance may overheat and automatically
cut-out.
• If this happens, follow the instructions below in 'Looking for blockages'.
• NOTE: Large items may block the tools or wand inlet. If this happens, do not
operate the wand release catch. Switch ‘OFF’ and unplug. Failure to do so could
result in personal injury.
LOOKING fOR bLOCK AGES
• Switch ‘OFF’ and unplug before looking for blockages. Failure to do so could
result in personal injury.
• Leave to cool down for 1-2 hours before looking for blockages.
• Beware of sharp objects wh en checking for blockages.
• To access the flexible inspec tion hose beneath the clear bin, first remove the
clear bin (see above).
• Unscrew the two Phillips screws on the cle ar bin locator bracket. (Do not remove
any other screws.) Remove the bracket.
• Firmly t wist th e flexible inspec tion hose away from the inlet next to the ball (do
not remove the end next to the connection for the main hose).
• Inspect for blockages.
• Clear any blockage before res tarting.
• Refit all parts securely before using.
• Clearing blockages is not covered by your guarantee.
DISPOSAL INfORm AtION
• Dyson product s are made from high grade recyclable materials. Recycle
where possible.
EmPtYING thE CLEAR bIN
• Empty as soon as the dirt reaches the level of the M AX mark – do not overfill.
• Switch ‘OFF’ and unplug before emptying the clear bin.
• To remove the c yclone and clear bin unit, push the release button to th e side of
the carrying handle, as shown. The carrying handle will be released.
• To release the dirt, pre ss the red bin release button.
• To minimise dust/allergen contact w hen empt ying, encase the clear bin tightly in
a plastic bag and empt y.
• Remove the clear bin carefully from the bag.
• Seal the bag tightly, dispose as normal.
• Close the clear bin base so it clicks into place and is secure.
• Place the clear bin and cyclon e unit into position on the front of the main body
of the appliance. The recess in the base of the clear bin must fit onto the lug on
the support bracket.
• Push the carrying handle down so it clicks into place on the top of the clear bin
and cyclone unit. Ensure it is secure.
• For a free fact she et visit: www.dyson.co.uk/technology/allergy
CLEANING thE CLEAR bIN
• Remove c yclone and clear bin (see 'Emptying the clear bin' ).
• To separate the cyclone from the clear bin press the red bin release button
to open the bin base. This exposes a small silver button behind the red
opening mechanism.
• Press the small silver button on the cyclone. Se parate the cyclone from the
clear bin.
• Clean th e clear bin with cold water only.
• Do not use detergents, polishes or air fresheners to clean the clear bin.
• Do not put the clear bin in a dishwasher.
• Do not immerse the whole cyclone in water or pour water into the cyclones.
• Clean th e cyclone shroud with a cloth or the provided brush to remove any lint
and dust.
• Ensure the clear bin is completely dry before replacing.
• To replace, first clos e the clear bin base so it clicks into place and is secure.
• Fit the clear bin onto the cyclone. To secure it, first fit the slot on the front rim of
6
Page 7
GUARANTEE TERMS AND CONDITIONS
DYSON CUSTOMER CARE
THA NK YOU FOR C HOOSI NG TO BUY A DYSO N APPLIANCE
After registering your 5year guarantee, your D yson appliance will b e covered
for par ts and labour for 5years from the date of purchase, subject to the terms
of the guarantee. If you have any questions about your Dyson appliance, call the
Dyson Helpline with your serial number and details of where/when you bought
the appliance. Most questions can be solved over the phone by one of our
trained Dyson Helpline staff.
Alternatively, visit www.dyson.com for online help, general tips and usef ul
information about Dyson.
If your Dyson appliance nee ds a service, call the Dyson Helpline so we can
discuss the available options. If your Dyson appliance is under guarantee, and
the repair is covered, it will be repaired at no cost.
Your serial number can be found on your rating plate which is on the base of
the appliance.
PLEASE REGISTER AS A DYSON
APPLIANCE OWNE R
To help us ensure you receive prompt an d efficient ser vice, please register as a
Dyson appliance owner. There are three way s to do this:
• Online at www.dyson.co.uk/register (UK) or www.dyson.ie/support (ROI).
• Telephone the Dyson Helpline.
• Complete the enclosed form and post it to us.
This will confirm ownership of your Dyson appliance in the event of an insurance
loss, and enable us to contact you if necessary.
LIMITED 5 YEAR GUARANTEE
TER MS AN D CONDI TIONS O F THE DYSO N 5 YEAR LIMITED GUARANTEE.
WH AT IS COVERED
• The repair or replacement of your Dyson appliance (at Dyson’s discretion) if it
is found to be defec tive due to faulty m aterials, workmanship or function within
5 years of purchase or deliver y (if any par t is no longer available or out of
manufacture Dyson will replace it with a functional replacement part).
• Where this appliance is sold outside of the EU, this guarantee will only be valid if
the appliance is use d in the country in which it was sold.
• Where this appliance is sold within the EU, this guarantee will only b e valid (i) if
the appliance is use d in the country in which it was sold or (ii), if the appliance is
used in Austria, Belgium, France, Germany, Ireland, Italy, Netherlands, Spain or
the United Kingdom and the same model as this appliance is sold at the same
voltage rating in the relevant country.
WHAT IS NOT COVERED
Dyson does not guarantee the repair or replacem ent of a product where a
defect is the result of:
• Accidental dama ge, faults caused by negligent use or care, misuse, neglect,
careless operation or handling of the appliance which is not in accordance w ith
the Dyson Opera ting Manual.
• Use of the appliance for anything other than normal domestic
household purposes.
• Use of parts not assemble d or installed in accordance with the instructions
of Dyson.
• Use of parts and accessories which are not genuine Dyson components.
• Fault y installation (exce pt where installed by Dyson).
• Repairs or alterations carried out by parties other than Dyson or its
authorised agents.
• Blockages – please refer to the Dyson Operating Manual for details of how to
look for and clear blockages.
• Normal wear and tear (e.g. fuse, brush bar etc.).
• Use of this appliance on rubble, ash, plaster.
• Reduc tion in battery discharge time due to batter y age or use (where
applicable).
If you are in any doubt as to w hat is covered by your guarantee, please
contact Dyson.
SUMMARY OF COV ER
• The guarantee be comes ef fective at the date of purchase (or the date of delivery
if this is later).
• You must provide proof of (b oth the original and any subsequent) delivery/
purchase before any work can be carried out on your Dyson appliance. Without
this proof, any work carried out will be chargeable. Keep your receipt or
delivery note.
• All work w ill be carried out by Dyson or its authorised agents.
• Any par ts which are replaced by Dyson will become the prop erty of Dyson.
• The repair or replacement of your Dyson appliance under guarantee will not
extend the period of guarantee.
• The guarantee provides ben efits which are additional to and do not affect your
statutory rights as a consumer.
ABOUT YOUR PR IVACY
• Your information will be held by Dyson and its agents for promotional,
marketing and servicing purposes.
• If your personal details change, if you change your mind about any of your
marketing preferences or if you have any queries about how we use your
information, please contact Dyson.
• For more information on how we protect your privacy, please see our privac y
policy on the Dyson website.
7
Page 8
8
Page 9
9
Page 10
Dyson Customer Care
If you have a question about your Dyson appliance,
call the Dyson Customer Care Helpline with your serial
number and details of where and when you bought the
appliance, or contact us via the Dyson website.
Address: Dyson Ireland Limi ted, Unit G10, Grants Lane, Gr eenogu e
Business Park, Rathcool e, Dublin 24
JN.54948 PN.202199-04-02 03.10.13
www.dyson.com
Page 11
Page 12
Serial number
GUARANTEE FORM
Date of purchase
Title
First name
Address
Postcode
e-mail
Telephone Mobile
As a Dyson vacuum cleaner owner, you can hear
about Dyson inventions, services and products before
anyone else. If it’s okay to contact you, please let us
know how we may do this.
By mail Yes No
By phone Yes No
By email Yes No
By text message Yes No
//
Surname
We sometimes ask other companies (such as market researchers) to
contact owners on our behalf. We do this to get feedback on ideas or
ask you to try new products and services. Would this be okay?
YesNo
Country of purchase
UKROI
3 EASY WAYS TO REGISTER YOUR FREE 5 YEAR GUARANTEE
REGISTER
ONLINE
Visit our website to
register your full parts
and labour guarantee
online.
www.dyson.co.uk/register
www.dyson.ie/register
REGISTER
BY PHONE
Call our dedicated
Helpline.
Open Monday to
Friday 8am-8pm & Saturday
and Sunday 8am-6pm.
UK: 08002980298
ROI: 014757109
REGISTER
BY MAIL
Complete and
return the form
to Dyson in the
envelope supplied.
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