Dyson DC44ANIMAL User Manual

OPERATING MANUAL

DC44 ANIMAL

AS S EM BLY

clickclick

WASH FILTER

Wash your filter with cold water
regularly or as required.

REGISTER

YOUR DYSON
2 YEAR
GUARANTEE
TODAY

Charging

Fully charged

Not charging

- check battery

Not charging

- too cold/too hot

5.5 hrs

DYSON CUSTOMER CARE

THANK YOU FOR CHOOSING TO BUY A DYSON
APPLIANCE

Your Dyson appliance will be covered for parts and
labour for 2 years from the date of purchase, as detailed
in the terms of the Dyson guarantee on page9 of this
Dyson Operating Manual.

If you have a query about your Dyson appliance, call
the Dyson Customer Care Helpline quoting your serial
number and details of where and when you bought the
appliance. Your serial number can be found on your
rating plate which is on the main body of the appliance
behind the filter.

Most queries can be solved over the phone by one of our
Dyson Customer Care Helpline staff (details below).

Visit our website to register your Dyson full parts and
labour guarantee online (Australia and New Zealand
only).

AU: www.dyson.com.au/register

NZ: www.dyson.co.nz/register

Note your serial number for future reference

This illus tration is for example purposes only.

3 EASY WAYS TO REGISTER YOUR DYSON 2 YEAR GUARANTEE

REGISTER

ONLINE

Visit our website to register your
Dyson full parts and labour
guarantee online (Australia
and New Zealand only).

AU: www.dyson.com.au/register
NZ: www.dyson.co.nz/register

2

REGISTER

BY PHONE

Call our dedicated Helpline.

AU 1800 239 766
NZ 0800 397 667
SG 7000 435 7546
ID 021 707 39766

REGISTER

BY MAIL

Complete and return
the form to Dyson in the
envelope supplied.

IMPORTANT SAFETY INSTRUCTIONS

BEFORE USING THIS APPLIANCE READ ALL INSTRUCTIONS AND CAUTIONARY M ARKINGS IN THIS
MANUAL AND ON THE APPLIANCE

When using an electrical appliance, basic precautions should always be followed, including the following:

WARNING

TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:

THESE WARNINGS APPLY TO THE APPLIANCE, ALL TOOLS AND ACCESSORIES, AND ALSO WHERE
APPLICABLE TO ANY CHARGER OR MAINS ADAPTOR.

1. This Dyson appliance is not intended for use by young children or infirm persons with reduced physical, sensory or
reasoning capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction
by a responsible person concerning use of the appliance to ensure that they can use it safely.

2. Do not allow to be used as a toy. Close attention is necessary when used by or near young children. Children should
be supervised to ensure that they do not play with the appliance.

3. Use only as described in this Dyson Operating Manual. Any other use not recommended by the manufacturer may
cause fire, electric shock, or injury to persons.

4. Suitable for dry locations only. Do not use outdoors or on wet surfaces.

5. Do not handle any part of the plug or appliance with wet hands.

6. Do not use with a damaged cable or plug. If the supply cable is damaged it must be replaced by Dyson, its service
agent or similarly qualified persons in order to avoid a hazard.

7. If the appliance is not working as it should, has received a sharp blow, has been dropped, damaged, left outdoors,
or dropped into water, do not use and contact the Dyson Customer Care Helpline.

8. Contact the Dyson Customer Care Helpline when service or repair is required. Do not disassemble the appliance as
incorrect reassembly may result in an electric shock or fire.

9. Make sure the cable is located so that it will not be stepped on, tripped over, or otherwise subjected to damage or
stress.

10. Do not unplug by pulling on the cable. To unplug, grasp the plug, not the cable. The use of an extension cable is not
recommended.

11. Do not use to pick up water.

12. Do not use to pick up flammable or combustible liquids, such as petrol, or use in areas where they or their vapours
may be present.

13. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.

14. Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts. Do not point the
hose, wand or tools at your eyes or ears or put them in your mouth.

15. Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything
that may reduce airflow.

16. Use only Dyson recommended accessories and replacement parts.

17. Do not use without the clear bin and filter in place.

18. Unplug when not in use for extended periods and before maintenance or servicing.

19. Use extra care when cleaning on stairs.

20. Do not install, charge or use this appliance outdoors, in a bathroom or within 3 metres of a pool. Do not use on wet
surfaces and do not expose to moisture, rain or snow.

21. Use only Dyson chargers for charging this Dyson appliance. Use only Dyson batteries: other types of batteries may
burst causing injury to persons and damage.

22. Do not incinerate this appliance even if it is severely damaged. The battery may explode in a fire.

23. Do not press the battery release button during normal operation.

24. Always turn ‘OFF’ the appliance before connecting or disconnecting the motorised brush bar.

READ AND SAVE THESE INSTRUCTIONS

THIS DYSON APPLIANCE IS INTENDED FOR HOUSEHOLD USE ONLY

Do not use near
naked flames.

Do not st ore near
heat sources.

Do not pic k up water
or liquids.

Do not pic k up
burning objects.

Do not put hands
near the brush bar
when the appliance
is in use.

3

2

2

Power

1

Clearing brush bar obstructions

Emptying the clear bin

8 minutes
run time

20 minutes
run time

1

click

2

3

4

Charging

Storing and charging in the docking station

5.5 hrs

Charging

Fully charged

Not charging

- check battery

Not charging

- too cold/too hot

A

1

2

Attaching to the
docking station

5.5 hrs

1

click

2

Removing from
the docking station

click

B

Charging

Fully charged

Not charging

- check battery

Not charging

- too cold/too hot

Diagnostics

Less than one minute of charge
remaining/fully discharged

Too cold/too hot

- do not use

click

5

Looking for blockages

Important!

Wash filter with
cold water regularly
or as required.

6

Register for a filter wash reminder by
email (Australia only):
[e-mail]

7

USING YOUR DYSON APPLIANCE

PLEASE RE AD THE ‘IMPORTANT SAFET Y INST RUCTIONS’ IN T HIS DYSO N
OPERATING MANUAL BEFORE PROCEEDING.

• To minimise dus t/allergen contact when empt ying, encase the clear bin tightly
in a plastic bag and empty. Remove the clear bin carefully and seal bag tightly,
dispose as normal.

• Do not use without the clear bin in place.

OPERATION

• Ensure the appliance remains upright in us e. Dirt and debris may be relea sed if
it is turned upside down.

• Do not operate while checkin g for blockages.

• For domestic indoor and car us e only. Do not use it whilst the car is in motion or

while driving.

• This pro duct has carbon fibre brushes. Take care if coming into contact with
them. They may cause minor skin irritation. Wash your hands af ter handling
the brushes.

• To watch a shor t online video visit:
www.dyson.com.au/dc44gettingstarted
www.dyson.co.nz/dc44gettingstarted

CARPETS OR HARD FLOORS

• Consult your flooring manufacturer’s recommended instruc tions before
vacuuming and car ing for your flooring, rugs, and carpet.
The brush bar on the Dyson vacuum cleaner can damage cer tain carpet
types and floors.

• Some carpets will fuzz if a rotating brush bar is used when vacuuming. If this
happens, we recommend vacuuming without the motorhead and consulting with
your flooring manufacturer.

• Before vacuuming highly polished floors, such as wood or lino, first check that
the underside of the floor tool and its br ushes are free from foreign objects that
could cause marking.

DOCKING STATION INSTALLATION

Use appropriate mounting hardware for your wall type and ensure that the
docking station is mounted securely. Ensure no pipe work (gas, water, air) or
electrical cables, wires or ductwork are located dire ctly behind the mounting
area. The docking s tation must be mounted in accordance with regulations
and applicable cod es/standards (state and local laws may apply). Dyson
recomm ends the use of protective clothing, eyeware and materials as necessar y.

LOOKING AFTER YOUR DYSON APPLIANCE

• Do not car ry out any maintenance or repair work other than that shown in this
Dyson Operating Manual, or advised by the Dyson Customer Care Helpline.

• Only use p arts recommended by Dyson. If you do not this could invalidate your
Dyson guarantee.

• Store th e appliance indoors. Do not use or store it below 0°C . Ensure the
appliance is at room temperat ure before operating.

• Clean th e appliance only with a dry cloth. Do not use any lubricants, cleaning
agents, polishe s or air fresheners on any part of the appliance.

VACUUMING

• Do not use without the clear bin and filter in place.

• Fine dir t such as plaster dust or flour should only be vacuumed in very small

amounts.

• Do not use the appliance to pick up sharp hard objects, small toys, pins, paper
clips, etc. They may damage the appliance.

• When vacuuming, certain carpets may genera te small static charges in the
clear bin or nozzle. T hese are harmless and are not associated with the mains
electricity supply. To minimise any effect from this, do not put your hand or
inser t any object into the clear bin unless you have first emptied it and cleane d it
with a damp cloth (see ‘Cleaning the clear bin’ on page5).

• Use extra care when cleaning on stairs.

• Do not rest the appliance on chairs, tables, etc.

• Do not pre ss down on the nozzle with exces sive force when using the appliance

as this may cause damage.

• Do not leave the cleaner head in one place on delicate floors.

• On waxed floors the movement of the cleaner head may create an uneven

lustre. If this happens, wipe with a damp cloth, polish the area with wax, and
wait for it to dry.

DIAGNOSTICS –APPLIANCE

Less than one minute of charge remaining/fully discharged.

CLEANING THE CLEAR BIN

• Ensure the appliance is disconnected from the charger bef ore removing the
clear bin.

• Be careful not to pull the ‘ON’ trigger.

• Remove the wand and floor tool.

• To remove the clear bin, push the red button at th e side of the clear bin as you

would when emptying the clear bin. This will expose the red release button on
the underside of the handle. Press this to release the clear bin as shown on
page6.

• Remove the clear bin carefully.

• Clean th e clear bin with a damp cloth only.

• Ensure the clear bin is completely dry before replacing.

• Do not use detergents, polishes or air fresheners to clean the clear bin.

• Do not put the clear bin in a dishwasher.

• Clean th e cyclone shroud with a dry cloth or dry br ush to remove lint and dus t.

• To replace the clear bin, f it the tab on the rim of the cyclone shroud into the

aper ture on the inside of the top of the cle ar bin. Push the clean bin up and in.
It will click into place.

• Close the base of the clear bin.

WASHING YOUR FILTER

• Ensure the appliance is disconnected from the charger bef ore removing the
fi lt er.

• Be careful not to pull the ‘ON’ trigger.

• Your appliance has one washable filter, located as shown.

• Press the ‘Filter’ button so you can remove the cyclone and clear bin unit.

• Check and wash the filter regularly according to instructions to maintain

performance.

• The filter may require more frequent washing if vacuuming fine dust or if used
mainly in ‘HIGH CONSTANT SUCTION’ mode.

• Wash the filter with cold water only. Do not use detergents.

• Do not put the filter in a dishwasher, washing machine, tumble dryer, oven,

microwave or near a naked flame.
IMPORTANT: After washing please leave at least 12 hours to dry completely
before refitting.

• Place the dry filter into the recess of the handle.

• Fit the base of the handle into the aperture on the base of the cyclone and clear

bin unit. Push both halves together until the ‘Filter’ button engages and locks
into place as shown on page 7.

• To watch a shor t online video visit:
www.dyson.com.au/dc44filterwash
www.dyson.co.nz/dc44filterwash

LOOKING FOR BLOCK AGES

• Ensure the appliance is disconnected from the charger bef ore looking for
blockages.

• Do not operate while checkin g for blockages. Failure to do so could result in
personal injury.

• Beware of sharp objects when checking for blockages.

• Refit all parts securely before using.

• Clearing blockag es is not covered by your D yson guarantee.

• If you cannot clear an obstruction you may need to remove the brush bar. Use

a coin to unlock the fastener marked with a padlock. Remove the obstruction.
Replace the brush bar and secure it by locking the fastener. Ensure it is fixed
firmly before op erating the appliance.

• This pro duct has carbon fibre brushes. Take care if coming into contact
with them, as they may cause minor skin irritation. Wash your hands after
handling the brushes.

CLEARING BLOCKAGES – THERMAL CUT-OUT

• This appliance is fitted with an automatically resetting thermal cut-out.

• Large items may block the tools or nozzle. If any par t becomes blocked the

appliance may overheat and automatically cut-out.

• Leave to cool down for 1-2 hours before checking the filter or for blo ckages.

• Ensure the appliance is disconnected from the charger bef ore looking for

blockages. Failure to do so could result in personal injury.

• Clear any blockage before res tarting.

• Refit all parts of the appliance securely before using.

• Clearing blockag es is not covered by your D yson guarantee.

Too cold/too hot - do not use.

EMPTYING THE CLEAR BIN

• Ensure the appliance is disconnected from the charger bef ore empt ying the
clear bin.

• Be careful not to pull the ‘ON’ trigger.

• To make emptying the clear bin easier, it is advisable to remove the wand and

motorised floor tool.

• Empty as soon as th e dirt reaches the level of the M AX mark – do not overfill.

• To release the dirt, push the red button at the side of the clear bin as shown on

page4.

8

CHARGING AND STORING

• This appliance will s witch ‘OFF’ if the batter y temperature is below 3°C . This
is designed to protect the motor and bat tery. Do not charge the appliance and
then move it to an area with a temperature below 3°C for storage purposes.

• To help prolong battery life, avoid recharging imme diately after a full discharge.
Allow to cool for a few minutes.

• Avoid using the appliance with the battery flush to a surface. This w ill help it run
cooler and prolong battery run time and life.

• If mounting the docking station on a wall, follow the ins tructions supplied with
this appliance. Ensure the docking station is fit ted correctly and the right way
up, so the motor of the appliance is at the top when in place. Take all necessary
safety precautions. Use appropriate fixings, tools and safety equipment.

• When charging via the docking station the battery must be in the appliance.

• The bat tery can be charged on or of f the appliance. Take care when removing

the battery.

DIAGNOSTICS – CHARGER

Charging.

Fully charged.

Not charging - check battery.

Not charging - too cold/too hot.

BATTERy SAfETy INSTRuCTIONS

• Disconnect the charger from the mains electricity supply when removing the
batte ry.

• To release the battery press the silver button on the handle.

• Use only D yson batteries and Dyson charging unit.

• The bat tery is a sealed unit and under normal circumstances poses no safety

concerns. In the unlikely event that liquid leaks from the bat tery do not touch the
liquid and observe the following precautions:

• Skin contact – can cause irritation. Wash with soap and water.

• Inhalation – can cause respiratory irritation. Expos e to fresh air and seek

medical advice.

• Eye contact – can cause irritation. Immediately flush eyes thoroughly with

water for at least 15minutes. Seek medical attention.

• Disposal – wear gloves to handle the battery and dispose of immediately,

following local ordinances or regulations.

CAuTI ON:

The bat tery used in this device may present a risk of fire or chemical burn if
mistre ated. Do not disassemble, short contacts, he at above 60 °C, or incinerate.
Replace battery with a Dyson batter y only: use of any other b attery may present
a risk of fire or explosion. Dispose of used battery promptly and in accordance
with local ordinances or regulations. Keep away from children. Do not
disassemble and do not dispose of in fire.

AuSTR ALIAN CONSuMER LAW

The details of the Dyson guarantee are set out below. In addition to your rights
under the Dyson guarantee, we also provide the following statement as required
by the Aus tralian Consumer Law: In Aus tralia, your Dyson appliance comes with
statutory gu arantee s that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss or damage. You are
also entitled to have your Dyson appliance repaired or replaced if it fails to be of
acceptable quality and the failure does not amount to a major failure.

DySON 2 yEAR GuARANTEE
TERMS AND CONDITIONS

Terms and conditions of your Dyson 2 year guarantee.

• The Dyson guarantee becomes ef fective from the date of purchase.

• All work w ill be carried out by Dyson Appliances ( Aust) P ty Ltd., Avery

Robinson Ltd. (NZ ), Singap ore’s authorised agent – Serv ice @Hom e Pte Ltd. or
Indonesia’s authorised agent – PT Higienis Indonesia or their authorised agents.

• Any par ts replaced will become the proper ty of Dy son Appliances (Aust) Pty Ltd.,
Avery Robinson Ltd. (NZ), Dyson Singapore P te Ltd. or P T Higienis Indonesia.

• The repair and replacement of your Dyson appliance under D yson guarantee
will not ex tend th e Dyson guarantee period.

• The Dyson guarantee provides benefits which are additional to and do not affect
your statutor y rights and remedies as a consumer.

• You must provide proof of (both the original and any subsequent) delivery/
purchase before any work can be carried out on your Dyson appliance. Without
this proof, any work carried out pursuant to the Dyson guarantee and any
associated delivery charges (both to and from us) will be at your cost, subject to
your statutor y rights and remedies as a consumer. Please ke ep your receipt or
delivery note.

WHAT IS COVERED

Your Dyson guarantee covers:

• The repair or replacement of your Dyson appliance if your Dyson appliance is
found to b e defec tive due to faulty materials, workmanship or function within
2 years of purchase or deliver y (if any par t is no longer available or out of
manufacture, Dyson will replace it with a func tional replacement part).

• Use of the appliance in the country of purchase.

• Damage from external sources such as transit, weather, elec trical outages or

power surges.

• Failures caused by circumstances outside Dyson’s control.

• Blockages – please refer to p ages 4, 6 and 8 in this Dyson Operating Manual

for details on how to unblock your D yson appliance.

• Normal wear and tear (e.g. fuse, brush bar, batteries, e tc.).

• Industrial use of the Dyson appliance such as vacuuming gyp rock dust or

builders’ dust will void your Dyson guarantee.

• Reduc tion in battery discharge time due to batter y age or use.

• If your Dyson guarantee does not apply, you may have statutor y rights and

remedies available to you as a consumer.
If you are in any doubt as to w hat is covered by your Dyson guarantee, please
call the D yson Cus tomer Care Helpline (see details on page2 or page 10).

REGISTERING yOuR DySON GuARANTEE

To help us ensure you receive prompt and efficient ser vice, please register as a
Dyson appliance owner. There are three ways to do this:

• Online (Australia and New Ze aland only)
AU: www.dyson.com.au/register
NZ: ww w.dyson.co.nz/register

• By calling the Dyson Customer Care Helpline.

• By completing and returning the enclosed form to us by mail.

This will confirm ow nership of your Dyson appliance in the event of an insurance
loss and enable us to contact you if necessary.

DySON CuSTOMER CARE

• If you have a query about your D yson appliance, call the Dyson Customer Care
Helpline quoting your serial number and details of where and when you bought
the appliance or contact us via the website.

• Most queries can be solved over the phone by one of our Dyson Customer Care
Helpline staff.

• If your Dyson appliance nee ds a service, call the Dyson Customer Care Helpline
so we can discuss the available options.

• Your serial number can b e found on your rating plate which is on the main body
of the appliance behind the filter.

• To enable us to carry out work on your appliance, please contact the Dyson
Customer Care Helpline to obtain a reply paid delivery addre ss in your state
(available in Australia only).
If your Dyson appliance is under Dyson guarante e and the repair or
replacement is covered, it will be repaire d or replaced at no cos t. If the repair or
replacement is found not to be covered under the Dyson guarantee, the repair
or replacement of t he Dyson appliance and any associated deliver y charges
(both to and from us) will be at your cost, subjec t to your statutor y rights and
remedies as a consumer.

ABOuT yOuR PRIVACy

Dyson may use this information for future marketing and research purposes
(including sending commercial electronic messages) and may disclose it to third
parties for the purpose s of providing the ser vices you have requested or to our
business part ners or professional advisers. If you wish to acce ss your personal
information or se e our full privacy policy, please contac t us at:
[e-mail]

DISPOSAL INfORMATION

Dyson products are made from high grad e recyclable mate rials. Please dispose
of this product responsibly and recycle where possible.
The bat tery should be removed from the product before it is disposed of.
Dispose of, or recycle, the bat tery in accordance with local ordinances or
regulations.
When your Dyson appliance reaches the end of its life, we are responsible for
its safe disposal. You can send your old Dyson appliance back to us (at our cost)
and we will organise for it to be rec ycled.*

*Please note that not all par ts are recyclable. Recycling of par ts is subject to the
capabilities of 3rd p arty suppliers. Available in Australia only.

Simply:

1. Box up your old Dyson appliance

2. Take the package to your local post of fice and send to the address b elow:

Dyson We Recycle
Reply Paid 83215
Dyson Service Centre
8–10 Mangrove Lane
Taren Point, NSW 2229

PRODuCT INfORMATION

Please note: Small details may vary from those shown.

WHAT IS NOT COVERED

Under your Dyson guarante e, Dyson shall not be liable for cos ts of repair or
replacement of a product incurred as a re sult of:

• Accidental dama ge, faults caused by negligent use or care, neglect, careless
operation or handling of the Dyson appliance which is not in accordance with
this Dyson Operating Manual.

• Use of the Dyson appliance for anything other than normal domestic purposes
in the country of purchase.

• Use of parts not assemble d or installed in accordance with the instructions
of Dyson.

• Use of parts and accessories other than those produce d or recomm ended
by Dyson.

• Repairs or alterations carried out by parties other than Dyson or its
authorised agents.

9

Important!

Wash filter with
cold water regularly
or as required.

Register for a filter wash reminder by
email (Australia only):
[e-mail]

Dyson Customer Care

If you have a query about your Dyson appliance,
call the Dyson Customer Care Helpline quoting your
serial number and details of where and when you
bought the appliance, or contact us via the D yson
website. Your serial number can be found on the
main body of the Dyson appliance, behind the filter.

Australia

Website: www.dyson.com.au
Email: [e-mail]
Dyson Customer Care: 1800 239 766
(Mon-Fri 8:00am to 6:00pm EST,
Sat-Sun 8:30am to 4:00pm EST).
Address: Dyson A ppliances (Aust) Pty Ltd.,
PO Box 2835, Taren Point, NSW 2229 Australia.

New Zealand

Website: www.dyson.co.nz
Email: [e-mail]
Dyson Customer Care: 0800 397 667
(Mon-Fri 8:30am to 5:00pm).
Address: Avery Robinson Ltd., Unit F, 151D Marua
Road, Ellerslie, Auckland, 1051 New Zealand.

Singapore

Website: www.dyson.com.sg
Email: [e-mail]
Dyson Customer Care: 7000 435 7546
(Mon-Fri 9:00am to 6:00pm,
Sat 9:00am to 12.30pm).
Address: Service @ Home Pte Limited,
2 Leng Kee Road, #04-09A Thye Hong Centre,
Singapore 159086.

Indonesia

Website: www.dyson.co.id
Email: [e-mail]
Dyson Customer Care: 021 707 39766
(Mon-Fri 9:00am to 5:00pm).
Address: PT. Higienis Indonesia Permata Plaza Top
Floor TF-04, JI, M . H. Thamrin Kav. 57,
Jakarta 10350 Indonesia.

JN.44064 PN.24724-06-01 18.05.12

www.dyson.com

QUESTIONNAIRE

Please take a few moments to answer our questions.
They will help us develop new products for the future.

1 This handstick is…

My first handstick (please go to question 3)
A replacement handstick
An additional handstick

2 Which brand of handstick are you replacing or adding to?

Dyson
Rowenta
Electrolux
Breville
Vax
Volta
Other, please specify

3 Why did you choose to buy a Dyson handstick?

(Please rank in order, 1-5, 1 being the most important).

1 2 3 4 5

Dyson reputation

Good for pet hair pick-up

No loss of suction

Features

Price/special offer

Store staff recommendation

Picks up more dust than others

Friend/family recommendation

Other, please specify

■ ■ ■ ■ ■

■ ■ ■ ■ ■

■ ■ ■ ■ ■

■ ■ ■ ■ ■

■ ■ ■ ■ ■

■ ■ ■ ■ ■

■ ■ ■ ■ ■

■ ■ ■ ■ ■

7 What is your average household income?

Less than $45,000
Between $45,000 - $74,000
Between $75,000 - $100,000
Over $100,000

8 Do you have any household pets?

Dog
Cat
No
Other, please specify

9 Does anyone in your household suffer from any of the

following?

Asthma
Allergies
No

10 To which age group do you belong?

16 - 24 25 - 34
35 - 44 45 - 54
55 - 64 65+

11 Would you recommend a Dyson handstick to your family and

friends?

Yes
No

4 Where did you first hear about the Dyson handstick?

From friends and family
From the TV or a magazine
Saw it in a store catalogue
Saw it in a store
Recommended by salesperson

5 Where did you look for additional information?

Dyson website
Online reviews and forums
Retail staff
Retail catalogue

No additional research was done

6 Do you own any other Dyson products?

Vacuum cleaner
Handheld
Handstick
Fan
No

THANK YOU FOR YOUR TIME

12 Do you have children?

Pre-school
Aged 5-17 years

Aged 17+ years
Children no longer at home
Pregnant
No children

13 Which best describes your home?

Up to 2 beds
3 - 4 beds
More than 4 beds

14 What type of flooring do you have in your home?

Hard floors only
Hard floors and rugs
Mix of carpet and hard floors
Carpet in all areas except the bathroom/s and kitchen
Other, please specify

GUARANTEE FORM

Date of purchase

Serial number

Title

First name

Address

Surname

/ /

Country of purchase Australia New Zealand

Singapore Indonesia

Postcode

email

Telephone

Store of purchase

Privacy Act

Dyson may use this information for future marketing and research purposes (including sending commercial electronic messages) and may
disclose it to third par ties for the purposes of providing the services you have requested or to our business partners or professional advisers.
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3 EASY WAYS TO REGISTER YOUR DYSON 2 YEAR GUARANTEE

REGISTER

ONLINE

Visit our website to register your
Dyson full parts and labour
guarantee online (Australia and
New Zealand only).

AU: www.dyson.com.au/register
NZ: www.dyson.co.nz/register

REGISTER

BY PHONE

Call our dedicated Helpline.

AU 1800 239 766
NZ 0800 397 667
SG 7000 435 7546
ID 021 707 39766

REGISTER

BY MAIL

Complete and return
the form to Dyson in the
envelope supplied.