Page 1
OPERATING MANUAL
ASSEMBLY
WASH FILTER
Wash your filter with cold water
regularly or as required.
REGISTER
click
5.5 hrs5.5 hrs
Charging.
YOUR DYSON
2 YEAR
GUARANTEE
TODAY
Fully charged.
Not charging – check battery.
Not charging – too cold/too hot.
Page 2
DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY
A DYSON APPLIANCE
Your Dyson appliance will be covered for parts and
labour for 2 years from the date of purchase, as detailed
in the terms of the Dyson guarantee on page9 of this
Dyson Operating Manual.
If you have a query about your Dyson appliance, call
the Dyson Customer Care Helpline quoting your serial
number and details of where and when you bought the
appliance. Your serial number can be found on your
rating plate which is on the main body of the appliance
behind the filter.
Most queries can be solved over the phone by one of our
Dyson Customer Care Helpline staff (details below).
Visit our website to register your Dyson full parts and
labour guarantee online.
AU: www.dyson.com.au/register
NZ: www.dyson.co.nz/register
Note your serial number for future reference
This illus tration is for example purposes only.
3 EASY WAYS TO REGISTER YOUR DYSON 2 YEAR GUARANTEE
IMPORTANT SAFETY INSTRUCTIONS
BEFORE USING THIS APPLIANCE READ ALL INSTRUCTIONS AND CAUTIONARY MARKINGS IN THIS
MANUAL AND ON THE APPLIANCE
When using an electrical appliance, basic precautions should always be followed, including the following:
WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:
THESE WARNINGS APPLY TO THE APPLIANCE, ALL TOOLS AND ACCESSORIES, AND ALSO WHERE
APPLICABLE TO ANY CHARGER OR MAINS ADAPTOR.
1. This Dyson appliance is not intended for use by young children or infirm persons with reduced physical, sensory or
reasoning capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction
by a responsible person concerning use of the appliance to ensure that they can use it safely.
2. Do not allow to be used as a toy. Close attention is necessary when used by or near young children. Children should
be supervised to ensure that they do not play with the appliance.
3. Use only as described in this Dyson Operating Manual. Do not carry out any maintenance other than that shown in
this manual, or advised by the Dyson Customer Care Helpline.
4. Suitable for dry locations ONLY. Do not use outdoors or on wet surfaces.
5. Do not handle any part of the plug or appliance with wet hands.
6. Do not use with a damaged cable or plug. If the supply cable is damaged it must be replaced by Dyson, its service
agent or similarly qualified persons in order to avoid a hazard.
7. If the appliance is not working as it should, has received a sharp blow, has been dropped, damaged, left outdoors,
or dropped into water, do not use and contact the Dyson Customer Care Helpline.
8. Contact the Dyson Customer Care Helpline when service or repair is required. Do not disassemble the appliance as
incorrect reassembly may result in an electric shock or fire.
9. Do not stretch the cable or place the cable under strain. Keep the cable away from heated surfaces. Do not close a
door on the cable, or pull the cable around sharp edges or corners. Arrange the cable away from traffic areas and
where it will not be stepped on or tripped over. Do not run over the cable.
10. Do not unplug by pulling on the cable. To unplug, grasp the plug, not the cable. The use of an extension cable is not
recommended.
11. Do not use to pick up water.
12. Do not use to pick up flammable or combustible liquids, such as petrol, or use in areas where they or their vapours
may be present.
13. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
14. Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts. Do not point the
hose, wand or tools at your eyes or ears or put them in your mouth.
15. Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything
that may reduce airflow.
16. Use only Dyson recommended accessories and replacement parts.
17. Do not use without the clear bin and filter in place.
18. Unplug when not in use for extended periods and before maintenance or servicing.
19. Use extra care when cleaning on stairs.
20. Do not install, charge or use this appliance outdoors, in a bathroom or within 3 metres of a pool. Do not use on wet
surfaces and do not expose to moisture, rain or snow.
21. Use only Dyson chargers for charging this Dyson appliance. Use only Dyson batteries: other types of batteries may
burst causing injury to persons and damage.
22. Do not incinerate this appliance even if it is severely damaged. The battery may explode in a fire.
23. Always turn ‘OFF’ the appliance before connecting or disconnecting the motorised brush bar.
REGISTER
ONLINE
Visit our website to register your
Dyson full parts and labour
guarantee online.
AU: www.dyson.com.au/register
NZ: www.dyson.co.nz/register
2
REGISTER
BY PHONE
Call our dedicated Helpline.
AU 1800 239 766
NZ 0800 397 667
REGISTER
BY MAIL
Complete and return
the form to Dyson in the
envelope supplied.
READ AND SAVE THESE INSTRUCTIONS
THIS DYSON APPLIANCE IS INTENDED FOR HOUSEHOLD USE ONLY
Do not use near
naked flames.
Do not store near
heat sources.
Do not pic k up water
or liquids.
Do not pic k up
burning objects.
Do not pu t hands
near the brush bar
when the appliance
is in use.
3
Page 3
2
2
Looking for blockages Power
MAX mode
8 minutes.
Diagnostics
Charging
1
Less than one minute of charge
remaining/fully discharged
Powerful suction
20 minutes.
Too cold/too hot – do not use
5.5 hrs
Charging
Fully charged
Combination tool
click
Emptying
Not charging – check battery
Not charging – too cold/too hot
Clearing brush bar obstructions
1
2
3
4
4
click
5
5
Page 4
Important!
Wash filter with
cold water regularly
or as required.
Register for a filter wash reminder
by email (Australia only):
aucustomercare@dyson.com
6
7
Page 5
USING YOUR DYSON APPLIANCE
PLEASE RE AD THE ‘IMPORTANT SA FET Y INSTRUCTIONS’ IN THIS DYSON
OPERATING MANUAL BEFORE PROCEEDING.
OPERATION
• Do not use outdoors or on wet sur faces or to vacuum water or other liquids –
electric shock could o cc ur.
• Ensure the appliance remains upright in use and in storage. Dirt and debris may
be released if it is turned upside down.
• Do not operate while checking for blockages.
• For dome stic indoor and car us e only. Do not use it whilst the car is in motion or
while driving.
• To operate the MA X mode, hold the trigger down and press the MAX button.
The MAX button will light up.
• To switch of f MA X mode, hold the trig ger down and press the MA X button
again. Note: The appliance will retain the last used mode. So if you use it in
MA X mode and do not disengage it, the appliance will operate in MA X mode
when it is next used until you depress th e MA X button to disengage it.
CARPETS OR HARD FLOORS
• Before vacuuming your flooring, rugs and carpet s, check the manufacturer ’s
recommended cleaning instructions.
• The brush bar on the appliance can damage certain carpet t ypes and floors.
Some carpets will fuzz if a rotating br ush bar is used when vacuuming. If this
happens, we recommend vacuuming without the motorised floor tool and
consulting with your flooring manufacturer.
• Before vacuuming highly polished floors, such as wood or lino, first check that
the underside of the floor tool and its brushes are f ree from foreign obje cts tha t
could cause marking.
LOOKING AFTER YOUR DYSON APPLIANCE
• Do not car ry out any maintenance or repair work other than that shown in this
Dyson Operating Manual, or advised by the Dyson Customer Care Helpline.
• Only use p arts recommended by Dyson. If you do not this could invalidate your
Dyson guarantee.
• Store th e appliance indoors. Do not use or store it be low 0°C . Ensure the
appliance is at room temperature before operating.
• Clean th e appliance only with a dry cloth. Do not use any lubricants, cleaning
agents, polishe s or air fresheners on any part of the appliance.
VACUUMING
• Do not use without the clear bin and filter in place.
• Fine dir t such as plaster dust or flour should only be vacuume d in very
small amounts.
• Do not use the appliance to pick up sharp hard objects, small toys, pins, paper
clips, etc. They may damage the appliance.
• When vacuuming, certain carpets may generate small static charges in the
clear bin or nozzle. T hese are harmless and are not associated with the mains
electricity supply. To minimise any effect from this, do not put your hand or
inser t any object into the clear bin unless you have first emptied it and cleaned it
with a damp cloth.
• Use extra care when cleaning on stairs.
• Do not rest the appliance on chairs, tables, etc.
• Do not pre ss down on the nozzle with exces sive force when using the appliance
as this may cause damage.
• Do not leave the cleaner head in one place on delicate floors.
• On waxed floors the movement of the cleaner head may create an uneven
lustre. If this happens, wipe with a damp cloth, polish the area with wax, and
wait for it to dr y.
DIAGNOSTICS – MAIN BODY
When in use, trigger pressed:
Less than one minute of charge remaining/fully discharged.
Too cold/too hot - do not use.
EMPTYING THE CLEAR BIN
• Empty as soon as the dirt reaches the level of the M AX mark – do not overfill.
• Ensure the appliance is disconnected from the charger before empt ying the
clear bin.
• Be careful not to pull the ‘ON’ trigger.
• To release the dirt, push the red button at the side of the clear bin as shown on
page4.
• To minimise dust/allergen contact w hen empt ying, encase the clear bin tightly
in a plastic bag and empty. Remove the clear bin carefully and seal bag tightly,
dispose as normal.
• Close the clear bin base so it clicks into place and is secure.
• Do not use without the clear bin in place.
CLEANING THE CLEAR BIN
• Ensure the appliance is disconnected from the charger before removing the
clear bin.
• Be careful not to pull the ‘ON’ trigger.
• To remove the clear bin, push the red button at the side of the clear bin as you
would when emptying the clear bin. This will expos e the red release button on
the underside of the handle. Press this to release the clear bin as shown on
page4.
• Remove the clear bin carefully.
• Clean th e clear bin with a damp cloth only.
• Ensure the clear bin is completely dry before replacing.
• Do not use detergents, polishes or air fresheners to clean the clear bin.
• Do not put the clear bin in a dishwasher.
• Clean th e cyclone shroud with a dry cloth or dry brush to remove lint and dus t.
• To replace the clear bin, f it the tab on the rim of the c yclone shroud into the
aper ture on the inside of the top of the clear bin. Push the clean bin up and in.
It will click into place.
• Close the clear bin base so it clicks into place and is secure.
WASHING YOUR FILTER
• Ensure the appliance is disconnected from the charger before removing
the f ilter.
• Be careful not to pull the ‘ON’ trigger.
• Your appliance has one washable filter, located as shown.
• Press the blue ‘Filter’ button so you can remove th e cyclone and clear bin unit.
• Check an d wash the filter regularly according to instructions to
maintain performance.
• The filter may require more frequent washing if vacuuming fine dust or if us ed
mainly in ‘Powerful suction’ mode.
• Wash the filter with cold water only. Do not use detergents.
• Do not put the filter in a dishwasher, washing machine, tumble dryer, oven,
microwave or near a naked flame.
IMPORTANT: After washing please leave at least 12 hours to dr y completely
before refitting.
• Place the dry filter into the recess of the handle.
• Fit the base of the handle into the aperture on the base of the cyclone and clear
bin unit. Push both halves together until the ‘Filter’ button engages and lock s
into place as shown on page 7.
LOOKING FOR BLOCK AGES
• Ensure the appliance is disconnected from the charger before looking
for blockages.
• Be careful not to pull the ‘ON’ trigger.
• Do not operate while checking for blockages. Failure to do so could result in
personal injur y.
• Beware of sharp objects wh en checking for blockages.
• If you cannot clear an obstruction you may need to remove the br ush bar.
Use a coin to unlock the f astener marked with a padlock. Remove the
obstr uction. Replace the brush bar and secure it by locking the fastener.
Ensure it is fixed firmly before operating the appliance.
• Refit all parts securely before using.
• Clearing blockages is not covered by your Dyson guarantee.
CLEARING BLOCKAGES – AUTOMATIC CUT-OUT
• This appliance is fitted with an autom atic cut- out.
• Large items may block the tools or nozzle. If any par t becomes blocked the
appliance may overheat and automatically cut-out.
• This will happen af ter the motor pulse s a number of times (i.e. switches on and
off in quick succession).
• Leave to cool down for 1-2 hours before checking the filter or for blockages.
• Ensure the appliance is disconnected from the charger before looking for
blockages. Failure to do so could result in personal injury.
• Clear any blockage before res tarting.
• Refit all parts of the appliance securely before using.
• Clearing blockages is not covered by your Dyson guarantee.
CHARGING AND STORING
• This appliance will s witch ‘OFF’ if the batter y temperature is below 3°C. This
is designed to prote ct the motor and bat tery. Do not charge the appliance and
then move it to an area with a temperature below 3°C for storage purposes.
• To help prolong battery life, a void recharging imme diately after a full discharge.
Allow to cool for a few minutes.
• Avoid usin g the appliance with the battery flush to a surf ace. This will help it run
cooler and prolong battery run tim e and life.
DIAGNOSTICS – BATTERY
When charging battery:
Charging.
Fully charged.
Not charging – check batter y.
Not charging – too cold/too hot.
BATTERY SAFETY INSTRUCTIONS
• If the batter y needs replacing please contact the Dyson Helpline.
• Use only D yson chargers for charging this Dyson appliance.
• The bat tery is a sealed unit and under normal circumstances poses no safety
concerns. In the unlikely event that liquid leaks from the bat tery do not touch the
liquid and observe the following precautions:
• Skin contact – can cause irritation. Wash with soap and water.
• Inhalation – can cause respiratory irritation. Expose to fresh air and seek
medical advice.
• Eye contact – can cause irritation. Immediately flush eyes thoroughly with
water for at least 15minutes. Seek medical attention.
• Disposal – wear gloves to handle the battery and dispose of immediately,
following local ordinances or regulations.
CAUTION:
The bat tery used in this d evice may present a risk of fire or chemical burn if
mistre ated. Do not disassemble, short contacts, heat above 60 °C, or incinerate.
Keep away from children. Do not disassemble and do not dispose of in fire.
AUSTRALIAN CONSUMER LAW
The details of the Dyson guarantee are set out below. In addition to your right s
under the Dyson guarantee, we also provide the following statement as required
by the Aus tralian Consumer Law: In Australia, your D yson appliance comes with
statutory guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and for
compensation for any other reasonably forese eable loss or damage. You are
also entitled to have your Dyson appliance repaired or replaced if it fails to be of
acceptable quality and the failure does not amount to a major failure.
DYSON 2 YEAR GUARANTEE
TERMS AND CONDITIONS
Terms and conditions of your Dyson 2 year guarantee.
• The Dyson guarantee becomes effective from the date of purchase.
• All work w ill be carried out by Dyson Appliances (Aust) Pty Ltd., Avery Robinson
Ltd. (NZ) or their authoris ed agents.
• Any par ts replaced will become the proper ty of Dyson Appliances (Aust) Pt y Ltd.
or Avery Robinson Ltd. (NZ).
• The repair and replacement of your Dyson appliance under Dyson guarantee
will not ex tend th e Dyson guarantee period.
• The Dyson guarantee provides benefits which are additional to and do not affect
your statutor y rights and remedies as a consumer.
• You must provide proof of (b oth the original and any subsequent) delivery/
purchase before any work can be carried out on your Dyson appliance. Without
this proof, any work carried out pursuant to th e Dyson guarantee and any
associated delivery charges (both to and from us) will be at your cost, subject to
your statutor y rights and remedies as a consumer. Please keep your receipt or
delivery note.
WHAT IS COVERED
Your Dyson guarantee covers:
• The repair or replacement of your Dyson appliance if your Dyson appliance is
found to b e defec tive due to faulty materials, workmanship or func tion within
2 years of purchase or deliver y (if any par t is no longer available or out of
manufacture, Dyson will replace it with a functional replacement part).
• Use of the appliance in the country of purchase.
WHAT IS NOT COVERED
Under your Dyson guarantee, Dyson shall not be liable for cos ts of repair or
replacement of a product incurred as a result of:
• Accidental dama ge, faults caused by negligent use or care, ne glect, careless
operation or handling of the Dyson appliance which is not in accordance with
this Dyson Operating Manual.
• Use of the Dyson appliance for anythin g other than normal domestic purposes
in the country of purchase.
• Use of parts not assemble d or installed in accordance with the instructions
of Dyson.
• Use of parts and accessories other than those produced or recommended
by Dyson.
• Repairs or alterations carried out by parties other than Dyson or its
authorised agents.
• Damage from external sources such as transit, weather, electrical outages or
power surge s.
• Failures caused by circumstances outside Dyson’s control.
• Blockages – please refer to p ages 4, 6 and 8 in this Dyson Operating Manual
for details on how to unblock your D yson appliance.
• Normal wear and tear (e.g. fuse, brush bar, batteries, etc.).
• Industrial use of the Dyson appliance such as vacuuming gyprock dust or
builders’ dust will void your Dyson guarantee.
• Reduc tion in battery discharge time due to batter y age or use.
• If your Dyson guarantee does not apply, you may have statutor y rights and
remedies available to you as a consumer.
If you are in any doubt as to w hat is covered by your Dyson guarantee, please
call the D yson Cus tomer Care Helpline (see details on page2 or page 10).
REGISTERING YOUR DYSON GUARANTEE
To help us ensure you receive prompt an d efficient ser vice, please register as a
Dyson appliance owner. There are three way s to do this:
• Online:
AU: www.dyson.com.au/register
NZ: ww w.dyson.co.nz/register
• By calling the Dyson Customer Care Helpline.
• By completing and returning the enclosed form to us by mail.
This will confirm ownership of your Dyson appliance in the event of an insurance
loss and enable us to contact you if necessary.
DYSON CUSTOMER CARE
• If you have a query about your D yson appliance, call t he Dyson Customer Care
Helpline quoting your serial number and details of where and when you bought
the appliance or contact us via the website.
• Most queries can be solved over the phone by one of our D yson Cus tomer Care
Helpline s taff.
• If your Dyson appliance nee ds a service, call the Dyson Customer Care Helpline
so we can discuss the available options.
• Your serial number can be found on your rating plate which is on the main bo dy
of the appliance behind the filte r.
• To enable us to carry out work on your appliance, please contact the Dyson
Customer Care Helpline to obtain a reply paid delivery address in your state
(available in Australia only).
If your Dyson appliance is under Dyson guarantee and the rep air or
replacement is covered, it will be repaired or replaced at no cos t. If the repair or
replacement is found not to be covered under the Dyson guarantee, the repair
or replacement of t he Dyson appliance and any associated delivery charges
(both to and from us) will be at your cost, subjec t to your statutor y rights and
remedies as a consumer.
ABOUT YOUR PRIVACY
Dyson may use this information for future marketing and research purposes
(including sending commercial electronic messages) and may disclose it to third
parties for the purposes of providing the ser vices you have requested or to our
business part ners or professional advisers. If you wish to access your personal
information or se e our full privacy policy, please contact us at:
aucustomercare@dyson.com
DISPOSAL INFORMATION
Dyson product s are made from high grade recyclable materials. Ple ase dispose
of this product responsibly and recycle where possible.
Dispose of, or recycle, the bat tery in accordance with local ordinances or
regulations.
When your Dyson appliance reaches the end of its life, we are responsible for
its safe disposal. You can send your old Dyson appliance back to us (at our cost)
and we will organise for it to be rec ycled.*
*Please note that not all par ts are recyclable. Recycling of parts is subje ct to the
capabilities of 3rd p arty suppliers. Available in Australia only.
Simply:
1. Box up your old Dyson appliance
2. Take the package to your local post of fice and send to the address b elow:
Dyson We Recycle
Reply Paid 83215
Dyson Service Centre
8–10 Mangrove Lane
Taren Point, NSW 2229
PRODUCT INFORMATION
Please note: Small details ma y vary from those shown.
8
9
Page 6
Important!
Wash filter with
cold water regularly
or as required.
Register for a filter wash reminder
by email (Australia only):
aucustomercare@dyson.com
Dyson Customer Care
If you have a query about your Dyson appliance,
call the Dyson Customer Care Helpline quoting your
serial number and details of where and when you
bought the appliance, or contact us via the D yson
website. Your serial number can be found on the
main body of the Dyson appliance, behind the filter.
Australia
Website: www.dyson.com.au
Email: aucustomercare@dyson.com
Dyson Customer Care: 1800 239 766
(Mon-Fri 8:00am to 6:00pm EST,
Sat-Sun 8:30am to 4:00pm EST).
Address: Dyson A ppliances (Aust) Pty Ltd.,
PO Box 2835, Taren Point, NSW 2229 Australia.
New Zealand
Website: www.dyson.co.nz
Email: dyson@averyrobinson.co.nz
Dyson Customer Care: 0800 397 667
(Mon-Fri 8:30am to 5:00pm).
Address: Avery Robinson Ltd., Unit F, 151D Marua
Road, Ellerslie, Auckland, 1051 New Zealand.
JN.66115 PN.203308 -20-02 10.0 6.14
www.dyson.com
Page 7
GUARANTEE FORM
Date of purchase
Serial number
Title
First name
Address
Postcode
email
Surname
/ /
Country of purchase AU NZ
MobileTelephone
Store of purchase
Privacy Act
Dyson may use this information for future marketing and research purposes (including sending commercial electronic messages) and may
disclose it to third parties for the purposes of providing the services you have requested or to our business partners or professional advisers.
If you wish to access your personal information or see our full privacy policy, please contact us at aucustomercare@dyson.com
If you wish to receive marketing information by these methods from Dyson please tick this box.
3 EASY WAYS TO REGISTER YOUR DYSON 2 YEAR GUARANTEE
REGISTER
ONLINE
Visit our website to register your
Dyson full parts and labour
guarantee online.
REGISTER
BY PHONE
Call our dedicated Helpline.
REGISTER
BY MAIL
Complete and return
the form to Dyson in the
envelope supplied.
AU: www.dyson.com.au/register
NZ: www.dyson.co.nz/register
AU 1800 239 766
NZ 0800 397 667
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