Dyson DC41 User Manual

OPERATING MANUAL

ASSEMBLY

click

click

click

WASH FILTERS

Wash filters with cold water
at least every 3 months.

REGISTER

YOUR FREE
5YEAR
GUARANTEE
TODAY

DYSON CUSTOMER CARE

THANK YOU FOR CHOOSING TO BUY A DYSON APPLIANCE

After registering your free 5year guarantee, your Dyson
appliance will be covered for parts and labour for 5years
from the date of purchase, subject to the terms of the
guarantee.

If you have any questions about your Dyson appliance,
call the Dyson Helpline with your serial number and
details of where/when you bought the appliance.

Most questions can be solved over the phone by one of
our trained Dyson Helpline staff.

Alternatively, visit www.dyson.co.uk/support for online
help, general tips and useful information about Dyson.

Your serial number is on the rating plate which will be
either (a) behind the clear bin or (b) on the top of the
appliance above the switches, under the wand handle.

Note your serial number for future reference

This illustratio n is for example purpo ses only.

DYSON CONTACT DETAILS

Website: www.dyson.co.uk/support

UK:
Dyson Helpline: UK:08002980298
Open 7am–10pm. 7 days a week.
Email: [e-mail]
Address: Dyson Limited, Tetbury Hill, Malmesbury, Wiltshire SN160RP England.

ROI:
Dyson Helpline: ROI:014757109
Open 7am–10pm. 7 days a week.
Email: [e-mail]
Address: Unit 10, Grants Lane, Greenogue Business Park, Rathcoole, Dublin 24.

3 EASY WAYS TO REGISTER YOUR FREE 5 YEAR GUARANTEE

REGISTER

ONLINE

Visit our website to register
your full parts and labour
guarantee online.

www.dyson.co.uk/register
www.dyson.ie/register

2

REGISTER

BY PHONE

Call our dedicated Helpline
Open 7am–10pm.
7 days a week.

UK 0800 298 0298
ROI 01 475 7109

REGISTER

BY MAIL

Complete and return
the form to Dyson in the
envelope supplied.

IMPORTANT SAFETY INSTRUCTIONS

BEFORE USING THIS APPLIANCE READ ALL INSTRUCTIONS AND CAUTIONARY MARKINGS IN THIS
MANUAL AND ON THE APPLIANCE

When using an electrical appliance, basic precautions should always be followed, including the following:

WARNING

TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:

1. This Dyson appliance is not intended for use by young children or infirm persons with reduced physical, sensory or
reasoning capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction
by a responsible person concerning use of the appliance to ensure that they can use it safely.

2. Do not allow to be used as a toy. Close attention is necessary when used by or near children. Children should be
supervised to ensure that they do not play with the appliance.

3. Use only as described in this Dyson Operating Manual. Do not carry out any maintenance other than that shown in
this manual, or advised by the Dyson Helpline.

4. Suitable for dry locations only. Do not use outdoors or on wet surfaces.

5. Do not handle any part of the plug or appliance with wet hands.

6. Do not use with a damaged cable or plug. If the supply cable is damaged it must be replaced by Dyson, its service
agent or similarly qualified person in order to avoid a hazard.

7. If the appliance is not working as it should, has received a sharp blow, has been dropped, damaged, left outdoors,
or dropped into water, do not use and contact the Dyson Helpline.

8. Contact the Dyson Helpline when service or repair is required. Do not disassemble the appliance as incorrect
reassembly may result in an electric shock or fire.

9. Do not stretch the cable or place the cable under strain. Keep the cable away from heated surfaces. Do not close a
door on the cable, or pull the cable around sharp edges or corners. Arrange the cable away from traffic areas and
where it will not be stepped on or tripped over. Do not run the appliance over the cable.

10. Do not unplug by pulling on the cable. To unplug, grasp the plug, not the cable. The use of an extension cable is
not recommended.

11. Do not use to pick up water.

12. Do not use to pick up flammable or combustible liquids, such as petrol, or use in areas where they or their vapours
may be present.

13. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.

14. Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts, such as the brush
bar. Do not point the hose, wand or tools at your eyes or ears or put them in your mouth.

15. Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything
that may reduce airflow.

16. Use only Dyson recommended accessories and replacement parts.

17. To avoid a tripping hazard rewind the cable when not in use.

18. Do not use without the clear bin and filters in place.

19. Do not leave the appliance when plugged in. Unplug when not in use and before servicing.

20. Do not pull or carry by cable or use cable as a handle.

21. Use extra care when cleaning on stairs. Do not work with the appliance above you on the stairs.

22. Turn off all controls before unplugging.

READ AND SAVE THESE INSTRUCTIONS

THIS DYSON APPLIANCE IS INTENDED FOR HOUSEHOLD USE ONLY

Do not pull on
the cabl e.

Do not store near
heat so urce.

Do not use near
naked fl ame.

Do not run over
the cabl e.

Do not pic k up
water or liquids.

Do not pic k up
burning object s.

Do not use above
you on the s tairs.

Do not put hands
near the brush bar
when th e appliance
is in use.

3

Operation

Emptying the clear bin

Storage

click

Looking for blockages

4

Carrying the appliance Carpets or hard floors

Attachments

click

Brush bar – clearing obstructions

x1

5

IMPORTANT!

WASH FILTERS

A

B

Base plate disassembly

click

6

Wash filters with cold water at least every 3 months.

The filters may require more frequent washing if vacuuming fine dust.

Base plate reassembly

click

click

click

click

click

click

click

USING YOUR DYSON APPLIANCE

PLEASE RE AD THE ‘IMPORTANT SA FET Y INSTRUCTIONS’ IN THIS DYSON
OPER ATING MAN UAL BEFORE PROCEEDING.

RATING PLATE

• The rating plate will be either (a) behind the clear bin or (b) on the top of the

appliance above the switche s, under the wand handle.

ASSEMBLY

• Lie the appliance on its back.

• Attach the cleaner head by sliding it on to the connections on the lower front

part of the ball. Ensure the electrical plug on the cleaner head fits into the
twin-block connection on the body of the appliance, which is directly above the
airwa y. Push firmly: the cleaner head will click into place.

• Stand the appliance up straight.

• Attach the wand h andle by sliding it on to the top of the appliance. The spring

clip in the handle will click into place.

• Ensure the hose is straight. Pre ss the red button on the hose. S lide the wand into

the hose.

• Ensure the hose and wand sit in the recess of the handle. S lide the end of the

wand down into the handle to secure it.

• Close the wand cap.

• Slide the tool holder onto the side of the duct as shown.

• Ensure the cyclone and clear bin unit is secured to the m ain body of

the appliance.

• Attach the tools as shown. In use, the tools can be at tached to either the hose or

the wand.

• Wind the cable anti-clock wise around the cable hooks. S ecure with the clip.

• To watch a shor t online video visit:

UK – ww w.dyson.co.uk/DC41gettings tarted
ROI – www.dyson.ie/DC41gettingstar ted

OPERATION

• Unwind the cable.

• Plug the appliance into the mains electricity supply.

• To switch ‘ON’ or ‘OFF’ press the power but ton, located as show n.

• To use, recline the handle. The stabiliser stand will automatically lift up.

• After use, return the appliance to the upright position, pushing it firmly into

place. The stabiliser wheels will automatically lower.

• Then: unplug, coil the cable safely, put the appliance away.

• Switch ‘OFF’ the appliance, unplug and ensure it is upright before:

– changing or using tools
– removing the hose or airway inspection parts.

• Use the c yclone carry handle to carr y the appliance.

ATTACHMENTS

• To release the wand, open the wand cap and pull the red tube up and away

from the handle.

• Pull the wand out of the hose until it clicks into place.

• Press the button to release the wand from the hose.

CARPETS OR HARD FLOORS

• The brush bar will always default to ‘ON’ (spinning) each time you s witch the

appliance ‘ON’ and recline it for cleaning.

• The brush bar will not rotate when the appliance is upright.

• To switch the brush bar off (e.g. for hard floor s):

– switch the appliance ‘ON’
– recline the appliance
– press the brush bar ‘ON/OFF’ button – the brush bar will stop spinning.

• The brush bar will au tomatically stop if it becomes obstructed. See ‘Brush bar –

clearing obstructions’.

• Before vacuuming your floor ing, rugs and carpet s, check the manufacturer ’s

recomm ended cleaning ins tructions.

• Some carpets may fuzz if a rotating brush bar is used when vacuuming. If this

happens, we recommend vacuuming in ‘hard floor’ mode and consulting with
the flooring manu facturer.

• The brush bar on the appliance may damage some carpet types. If you are

unsure, turn off th e brush bar.

LOOKING AFTER YOUR DYSON APPLIANCE

• Do not car ry out any maintenance or repair work other than that shown in this

Dyson Operating Manual, or advised by the Dyson Helpline.

• Only use p arts recommended by Dyson. If you do not this could invalidate

your guarantee.

• Store th e appliance indoors. Do not use or store it below 0°C (32°F). Ensure the

appliance is at room temperat ure before operating.

• Clean th e appliance only with a dry cloth. Do not use any lubricants, cleaning

agents, polishe s or air fresheners on any part of the appliance.

• If used in a garage, always wipe the soleplate, ball and stabiliser wheels with

a dry cloth after vacuuming to clean of f any sand, dirt, or pebbles that could
damage delicate f loors.

VACUUMING

CAUTION:

• Do not use without the clear bin and filters in place.

• Fine dus t such as plaster dus t or flour should only b e vacuume d in very
small amounts.

• Do not use the appliance to pick up sharp hard objects, small toys, pins, paper
clips, etc. They may damage the appliance.

• When vacuuming, certain carpets may genera te small static charges in the
clear bin or wand. The se are harmless and are not associated with the mains
electricity supply. To minimise any effect from this, do not put your hand or
inser t any object into the clear bin unless you have first emptied it and rinsed it
out with cold water (see ‘Cleaning the clear bin’).

• Powerful suction can caus e the hose to ‘pull back’ – please take care.

• Do not work with the appliance above you on the stairs.

• Do not put the appliance on chair s, tables, e tc.

• Before vacuuming highly polished floors, such as wood or lino, first check that
the underside of the floor tool and its br ushes are free from foreign objects that
could cause marking.

• Do not leave the cleaner head in one place on delicate floors.

EMPTYING THE CLEAR BIN

• Empty as soon as th e dirt reaches the level of the M AX mark – do not overfill.

• Switch ‘OFF’ and unplug before emptying the clear bin.

• To remove the c yclone and clear bin unit, press down on the red button at the
rear of the carrying handle on the cyclone.

• To release the dirt, pre ss all the way down on the red button at the rear of the
carrying handle on the cyclone.

• To minimise dus t/allergen contact when empt ying, encase the clear bin tightly in
a plastic bag and empty.

• Remove the clear bin carefully.

• Seal the bag tightly, dispose as normal.

• To refit:
– close the clear bin base so it clicks into place
– push the cyclone and clear bin unit into the main body of the appliance; it will

click into place

– ensure the cyclone and clear bin unit is secure.

• For a free fact she et visit: www.dyson.co.uk/technology/allergy

CLEANING THE CLEAR BIN

• Remove c yclone and clear bin (instruc tions above).

• To separate the cyclone unit from the clear bin press the red button to open
the clear bin base. T his expos es a small silver button behind the red opening
mechanism. Press the silver button and separate the cyclone unit from the
clearbin.

• Clean th e clear bin with cold water only.

• Ensure the clear bin is completely dry before replacing.

• Do not use detergents, polishes or air fresheners to clean the clear bin.

• Do not put clear bin in a dishwasher.

• Do not immerse the whole cyclone unit in water or pour water into it.

• Clean th e cyclone shroud with a cloth or dr y brush to remove lint and dust.

• To refit:
– fit the cyclone shroud into the cle ar bin so that the silver button clicks and

engages
– close the clear bin base so it clicks into place
– push the cyclone and clear bin unit into the main body of the appliance; it will

click into place
– ensure the cyclone and clear bin unit is secure.

WASHING YOUR FILTERS

• Your appliance has two washable f ilters, located as shown.

• Check and wash the filters regularly according to instruc tions to maintain
performance.

• Switch ‘OFF’ and unplug before checking or removing the filters.

• The filters may re quire more f requent washing if vacuuming fine dust.

• Wash with cold water only. Do not use detergents.

• Do not put the filters in a dishwasher, washing machine, tumble dryer, oven,
microwave or near a naked flame.

• After washing lay the filter on its side and leave at least 24 hours to dr y
completely before refit ting.

• To remove filter A see the ‘Wash filters’ sec tion in this Dyson Op erating M anual.

• To remove filter B:
– turn the central locking dial on the outer cover of the ball anti-clockwise until

the cover is released
– lift of f the cove r
– turn the filter one-quar ter anti-clock wise to release.

• Filter B should be rinsed and tapped out until the water runs clean, then tapped
out again to ensure all excess water is removed. Leave to dry completely for
24hours.

• It is normal for the f ilter in the ball to turn grey in colour.

• To refit filter B:
– refit the filter on to the ball
– secure the filter by turning it one-quarter turn clock wise.

• When refitting the outer cover of the ball, keep turning the central locking dial
clock wise. When it star ts to click it is locked.

• To watch a shor t online video visit:
UK – ww w.dyson.co.uk/DC41filterwash
ROI – www.dyson.ie/DC41filter wash

8

LOOKING FOR BLOCKAGES

• Switch ‘OFF’ and unplug before looking for blockages. Failure to do so could
result in personal injury.

• Beware of sharp objects when checking for blockages.

• Refit all parts securely before using.

• Clearing blockag es is not covered by your guarantee.

CLEARING BLOCKAGES – THERMAL CUT-OUT

• This appliance is fitted with an automatically resetting thermal cut-out.

• Large items may block the tools or wand inlet. If any par t becom es blocked the
appliance may overheat and automatically cut-out.

• Switch ‘OFF’ and unplug. Lea ve to cool down for 1-2 hours before checking
filters or for blockages.

• Clear any blockage before res tarting.

• Clearing blockag es is not covered by your guarantee.

BRUSH BAR – CLEARING OBSTRUCTIONS

• If your br ush bar is obstruc ted, it may shut off. If this happens, you will need to
remove the blockage.

• Switch ‘OFF’ and unplug before proceeding. Failure to do so could result in
personal injur y.

• Beware of sharp objects when clearing obstructions.

• If you still cannot clear the obstruction, please follow the instructions b elow to
remove the base plate. This gives more access to the obstruc tion. Alternatively,
contac t a Dyson exper t on the Dyson Helpline or visit the website. Clearing
brush bar obstructions is not covere d by your guarantee.

BASE PLATE - DISASSEMBLY/REASSEMBLY

• Switch ‘OFF’ and unplug before proceeding. Failure to do so could result in
personal injur y.

• Lie the appliance on its front.

• Detach the red ‘C’ clip which is on the connection between the cleaner head
and the appliance. I t is quite firm, but do not pull it off roughly. Use a constant,
firm pressure.

• Pull the cleaner he ad away from the appliance. Use a constant, firm pressure.

• On the cleaner head are two dials: turn ea ch a quarter-turn anti-clock wise until
it clicks.

• Put the cleaner he ad onto its back:
– lift up the top edge of the base plate, so it rotates to the upright position
– lift out.

• Beware of sharp objects when clearing obstructions.

• To refit the b ase plate:
– fit the 3 lugs on the lower edge of the base plate into the 3 slots in the base of

the cleaner head

– swing the upper edge of the ba se plate down; it will click into place.

• To secure the base plate:
– press the base pla te close to the cleaner head
– se cure the first dial by turning it a quarter-turn clock wise until it clicks and

engages

– repeat with the second dial.

• Refit the red ‘C ‘clip onto the cleaner head. The flatter edge of the clip fit s
agains t the cleaner head. I t is easier to slide one lug into its slot before the other.

• Lie the appliance on its back.

• Attach the cleaner head by sliding it on to the connections on the lower front
part of the ball. Ensure the electrical plug on the cleaner head fits into the
twin-block connection on the body of the appliance, which is directly above the
airwa y. Push firmly: the cleaner head will click into place.

BRUSH BAR – TROUBLESHOOTING

If the brush bar has s topped spinning, follow the ins tructions above on clearing
obstr uctions. Alter natively, contact a D yson exp ert on the Dyson H elpline or visit
the website.

• Your serial number is on the rating plate which will be either (a) behind the
clear bin or (b) on the top of the appliance above the switches, under the wand
handle. To access the rating plate if the wand handle has been fit ted:
– open the wand cap and pull the red tube up and away from the handle.
– press in the black clip in the recess of the duct.
– pull the wand handle up and off th e appliance; use a constant, firm pressure.

• To watch a shor t online video visit:
UK – ww w.dyson.co.uk/DC41brushbarmaintenance
ROI – www.dyson.ie/DC41brushbarmaintenance

DISPOSAL INFORMATION

Dyson products are made from high grad e recyclable mate rials. Please dispose
of this product responsibly and recycle where possible.

GUARANTEE TERMS & CONDITIONS

DYSON CUSTOMER CARE

THANK YOU FOR CHOOSING TO BUY A DYSON APPLIANCE
After registering your free 5year guarantee, your Dyson appliance will be
covered for parts and labour for 5years from the date of purcha se, subject to
the terms of the guarantee.
If you have any questions abou t your Dyson appliance, call the D yson Helpline
with your serial number and de tails of where/when you bought the appliance.
Most questions can be solved over the phone by one of our traine d Dyson
Helpline staf f.
Alter natively, visit ww w.dyson.co.uk/support for online help, general tips and
useful information about Dyson.
If your Dyson appliance nee ds a service, call the Dyson Helpline so we can
discuss the available options. If your Dyson appliance is under guarantee, and
the repair is covered, it will be repaired at no cost.
Your serial number is on the rating plate which will be either (a) behind the
clear bin or (b) on the top of the appliance above the switches, under the wand
handle.

PLEASE REGISTER AS A DYSON APPLIANCE
OWNER

To help us ensure you receive prompt and efficient ser vice, please register as a
Dyson appliance owner. There are three ways to do this:

• Online at www.dyson.co.uk /register

• Telephone the Dyson Helpline.

• Complete the enclosed for m and post it to us.
This will confirm ow nership of your Dyson appliance in the event of an insurance
loss, and enable us to contact you if necessary.

LIMITED 5 YEAR GUARANTEE

TERMS AND CONDITIONS OF THE DYSON 5 YEAR LIMITED
GUAR ANTEE.

WHAT IS COVERED

• The repair or replacement of your Dyson appliance (at Dyson’s discretion) if it
is found to be defec tive due to faulty materials, workmanship or function within
5 years of purchase or deliver y (if any par t is no longer available or out of
manufacture D yson will replace it with a func tional replaceme nt part).

• Use of the Dyson appliance in the countr y of purchase only.

WHAT IS NOT COVERED

Dyson does not guarantee the repair or replacement of a product as a result of:

• Accidental dama ge, faults caused by negligent use or care, misuse, neglect,
careless operation or handling of the appliance which is not in accordance with
the Dyson Operating Manual.

• Use of the appliance for anything other than normal domestic household
purposes.

• Use of parts not assemble d or installed in accordance with the instructions
of Dyson.

• Use of parts and accessories which are not genuine Dyson components.

• Fault y installation (except where installed by Dyson).

• Repairs or alterations carried out by parties other than Dyson or its
authorised agents.

• Blockages – please refer to the Dyson Operating Manual for details of how to
look for and clear blockages.

• Normal wear and tear (e.g. fuse, brush bar, etc).
If you are in any doubt as to w hat is covered by your guarantee, please
contac t Dyson.

SUMMARY OF COVER

• The guarantee be comes ef fective at the date of purchase (or the date of delivery
if this is later).

• You must provide proof of (both the original and any subsequent) delivery/
purchase before any work can be carried out on your Dyson appliance. Without
this proof, any work carried out will be chargeable. Keep your receipt or
delivery note.

• All work w ill be carried out by Dyson or its authorised agents.

• Any par ts which are replaced will become the propert y of Dyson.

• The repair or replacement of your Dyson appliance under guarantee will not
extend the period of guarantee.

• The guarantee provides benefits which are additional to and do not af fect your
statutory rights as a consumer.

ABOUT YOUR PRIVACY

• Your information will be held by Dyson Limited and its agents for promotional,
marketing and ser vicing purposes.

• If your personal details change, if you change your mind about any of your
marketing preferences or if you have any queries about how we use your
information, please contact Dyson Limited.

• For more information on how we protect your privacy, please see our privac y
policy on the Dys on website.

DYSON CONTACT DETAILS

Website: w ww.dys on.com/support
UK:
Dyson Helpline: U K:080 02980298
Open 7am–10pm. 7 days a week.
Email: askdyson@d yson.co.uk
Address: Dyson Limited, Tetbury Hill, Malmesbury, Wiltshire SN160RP England.
ROI:
Dyson Helpline: ROI:014757109
Open 7am–10pm. 7 days a week.
Email: askdyson@d yson.co.uk
Address: Unit 10, Grant s Lane, Gre enogue Business Park, Rathcoole, Dublin 24.

PRODUCT INFORMATION

Please note: Small details may vary from those shown.

9

IMPORTANT!

WASH FILTERS

Wash filters with cold water at least every 3 months.

The filters may require more frequent washing if vacuuming fine dust.

Dyson Customer Care

Afte r regis tering yo ur free 5year gu arantee, your Dys on applia nce
will be covered for par ts and l abour for 5years from the date of
purchase, subje ct to th e terms o f the gua rantee.
If you have any q uestions about your Dyson appli ance, call the
Dyson Helplin e with yo ur serial number and details of whe re/when
you bou ght the appliance .
Most questio ns can b e solved over the phone by o ne of our
traine d Dyson Helpline staff.

DYSON CONTACT DETAILS

Website: w ww.dys on.co.uk/support
UK:
Dyson Helpline: U K:080 02980298
Open 7am–10pm. 7 days a week.
Email: askdyson@d yson.co.uk
Address: Dyson Limited, Tetbury Hill, Malmesbury,
Wiltshire SN160RP England.
ROI:
Dyson Helpline: ROI:014757109
Open 7am–10pm. 7 days a week.
Email: askdyson@d yson.co.uk
Address: Unit 10, Grant s Lane, Gre enogue Business
Park, Rathcoole, Dublin 24.

JN. 44075 PN .22237-04- 02 11.11.11

www.dyson.com

Serial number

GUARANTEE FORM

Date of purchase

Title

First name

Address

Postcode

email

Telephone Mobile

As a Dyson appliance owner, you can hear about
Dyson inventions, services and products before anyone
else. If it’s okay to contact you, please let us know how
we may do this.

By mail Yes No

By phone Yes No

By email Yes No

By text message Yes No

Surname

/ /

We sometimes ask other companies (such as market researchers) to
contact owners on our behalf. We do this to get feedback on ideas or
ask you to try new products and services. Would this be okay?

Yes

■

Country of purchase

No

■

UK ROI

3 EASY WAYS TO REGISTER FOR YOUR FREE 5 YEAR GUARANTEE

REGISTER

ONLINE

Visit our website to register
your full parts and labour
guarantee online.

www.dyson.co.uk/register
www.dyson.ie/register

REGISTER

BY PHONE

Call our dedicated Helpline
Open 7am–10pm.
7 days a week.

UK 0800 298 0298
ROI 01 475 7109

REGISTER

BY MAIL

Complete and return
the form to Dyson in the
envelope supplied.