Page 1
3
2
4
1
OPERATING MANUAL
REGISTER
YOUR DYSON
2 YEAR
GUARANTEE
TODAY
WASH FILTERS
Wash filters with cold water
at least every 3 months.
ASSEMBLY
click
click
click
ON/OFF
A
B
For carpets
For hard floors
DC33 MULTI FLOOR
Page 2
REGISTER
BY MAIL
Complete and return
the form to Dyson in the
envelope supplied.
REGISTER
BY PHONE
Call our dedicated Helpline.
REGISTER
ONLINE
Visit our website to register your
Dyson full parts and labour
guarantee online (Australia
and New Zealand only).
AU: www.dyson.com .au/register
NZ: www.dyson .co.nz/register
AU 1800 239 766
NZ 0800 397 667
SG 7000 435 7546
ID 021 707 39766
Note your seria l number for future refe rence
IMPORTANT SAFETY INSTRUCTIONS
READ ALL I NSTRUCTIONS B EFORE USING T HIS APPLIANCE
When using an electrical appliance, basic pre cautions should always be followed, including the following:
WARNING
TO REDUCE THE R ISK OF FIRE, ELECT RIC SHOCK, OR INJ URY:
1. Do not leave the Dyson appliance wh en plugged in. Unplug from socket when not in use and
before servicing.
2. Do not use outdoors or on wet sur faces. Suitable for dry locations o nly. Do not use to pick up water.
3. Do not allow to be used as a toy. Close attention is necess ary when used by or near children. Children should be
supervised to ensure tha t they do not play with the Dyson appliance.
4. This Dyson appliance is not intended for us e by young children or infirm persons with reduced physical, sensor y
or reasoning capabilities, or lack of experience and k nowledge, unless they have been given super vision or
instruction by a responsible pe rson concerning use of the Dyson appliance to ensure tha t they can use the
Dyson appliance safely.
5. Use only as described in this Dyson O perating Manual. Use only Dyson recommend ed accessories and replacement
parts. Do not carr y out any maintenance other than that shown in this Dy son Operating Manual, or advised by the
Dyson Customer Care Helpline. Contac t the Dyson Customer Care Helpline when se rvice or repair is required. Do
not disassemble the Dyson appliance a s incorrect reassembly may result in an elec tric shock or fire.
6. Do not use with a damaged cable or plug. If the D yson appliance is not working as it should, has been dropped,
damaged, left outdoors, or droppe d into water, do not use and contact the Dyson Customer Care Helpline. If the
supply cable is damaged it must be repla ced by Dyson, its service agen t or similarly qualified person in order to
avoid a hazard.
7. Do not pull or carry by the cable, use the cable as a han dle, close a door on the cable, or pull the cable around
sharp edges or corners. Do not r un the Dyson appliance over the cable. Keep the cable away f rom heated surfaces.
To avoid a tripping hazard wind the cable when not in use.
8. Do not unplug by pulling on the cable. To unplug, grasp the plug, not the cable.
9. Do not handle the plug or Dyson appliance wit h wet hands.
10. Do not put any object into openings. Do not us e with any opening blocked; keep free of dust, lint, hair, and anything
that may reduce airflow.
11. Keep hair, loose clothing, fingers, and all parts of body away from op enings and moving parts, such as the brush
bar. Do not point the hose, wand or tools at your eyes or ears or put them in your mouth.
12. Turn off all controls before unplugging.
13. Use extra care when cleaning on s tairs. Do not work with the Dyson appliance above you on the s tairs.
14. Do not use to pick up flammable or combustible liquids, such as pe trol, or use in areas where they or their vapours
may be present.
15. Do not pick up anything that is burning or smoking, such as cigare ttes, matches, or hot ashes.
16. Do not use without the clear bin and filter s in place.
17. The use of an extension cable is not recom mended.
READ AND SAVE THESE INSTRUCTIONS
THIS DYSON APPLIA NCE IS INTENDE D FOR HOUSEHOLD US E ONLY
3 EASY WAYS TO REGISTER YOUR DYSON 2 YEAR GUARANTEE
Do not pull on
the cable.
Do not store ne ar
heat sources .
Do not use near
naked flame.
Do not run over
the cable.
Do not pick up
water or liquid s.
Do not pick up
burning obje cts.
Do not use above
you on the stair s.
Do not put hands
near the brus h bar
when the appli ance
is in use.
2
3
This illustrat ion is for example purpos es only.
Your Dyson appliance will be covered for parts and labour
for 2 years from the date of purchase, as detailed in the
terms of the Dyson guarantee on p age 9 of this Dyson
Operating Manual.
If you have a query about your D yson appliance, call the
Dyson Customer Care Helpline quoting your se rial number
and details of where and when you bought the applianc e.
Your serial number can be found on the main body of the
appliance behind the clear bin.
Most queries can be solved over th e phone by one of our
Dyson Customer Care Helpline st aff (details below).
Visit our website to register your Dy son full parts
and labour guarantee online (Australia and New Ze aland
only).
AU: www.dyson.com.au/register
NZ: www.dyson.co.nz/register
Page 3
click
click
3
2
1
4
click
click
ON/OFF
2 31
click
1
2
For carpets
For hard floors
click
4
5
Using your Dyson appli ance
Looking for blocka ges
High-reach cle aning
Hard floors/c arpets
Emptying the c lear bin
Clearing brush bar o bstructions
Carrying your D yson
appliance
Page 4
IMPORTANT!
WASH FILTERS
Wash filters with cold wate r at least every 3 months .
Filter
Filter
click
click
6
7
Register for a filter wash reminder by em ail (Australia only):
customercare@dyson.com.au
Page 5
8
9
ASSEMBLY
• Stand t he appliance up straig ht and slide the hose into g uides at the back of the
appliance and cl ick into place.
• Ensure t he hose is straight and s lide the wand straight d own into the hose until it
clicks into plac e.
• Click the w and handle into the top of t he appliance. Press th e red button on the
rear of the wand ha ndle and slide the tube d own. Close the wand cap.
• Att ach the tools to the applia nce and wind the cable an ti-clockwise aro und cable
hooks and secu re with clip.
USING YOUR DYSON APPLIA NCE
Unwind the cabl e and insert the plug in to a suitable socket. Ho ld the cleaner
head down with y our foot and pull the han dle downwards. To switch ‘O N’ or
‘OFF’ press th e red power button in f ront of the handle.
CAUTION:
• Do not allo w the appliance to be use d by anyone who may not be ab le to
operate it saf ely.
• The use o f an extension cable i s not recommended.
• Alway s switch ‘OFF’ and unp lug before perfo rming maintenance on y our
appliance.
• Ensure t he cyclone is secure d to the appliance. Do not p ress the cyclone rel ease
button or sha ke the appliance while ca rrying or it could fa ll and cause injury.
• Store th e appliance indoors . Put the appliance awa y after use with the c able
coiled safel y, to prevent tripping hazard s.
• Do not us e outdoors or on wet sur faces or to vacuum wat er or other liquids –
electric sh ock could occur.
• Do not lub ricate any parts, o r carry out any mainte nance or repair work oth er
than that show n in this Dyson Operat ing Manual, or advise d by the Dyson
Customer Care H elpline.
PLEASE N OTE:
• This app liance is intended fo r domestic use only. Fine d ust such as plaster d ust
or flour should o nly be vacuumed in ver y small amounts.
• Do not us e the appliance to pick up sh arp hard objects, sm all toys, pins, paper
clips, etc. The y may damage the applia nce.
• If used i n a garage, care should be ta ken to wipe the solepla te and wheels with
a dry cloth af ter vacuuming to clean o ff any sand, dirt, or peb bles that could
damage delica te floors.
• Consult y our flooring manuf acturer’s recomme nded instruction s before
vacuuming and c aring for your floor ing, rugs, and carpe t. Some carpets
will fuzz if a rot ating brush bar is use d when vacuuming. If th is happens,
we recommend v acuuming in hard floo rs mode and consultin g with your
flooring ma nufacturer.
• When va cuuming, certain car pets may generat e small static charge s in the clear
bin. These are en tirely harmless and a re not associated wi th the mains supply.
To minimise any eff ect from this, do not put y our hand or insert any o bject into
the clear bin unl ess you have first em ptied it and rinsed it ou t with cold water.
(See ‘Cleani ng the clear bin’ sectio n on page 8).
• Do not us e or store this applianc e below 0°C. Ensure t hat the appliance is at
room tempera ture before operat ing.
HARD FLOORS/CAR PETS
Ensure the appli ance is in an upright posi tion before adjust ing the setting. Th e
brush bar will au tomatically stop if i t becomes obstru cted. If the brush b ar stops
during use, plea se refer to the ‘Clear ing brush bar obstru ctions’ section (s ee
pages 4 and 8).
HIGH-RE ACH CLEANIN G
CAUTION:
• Switc h ‘OFF’ the appliance b efore changing tools .
• Power ful suction can caus e the hose to ‘pull back’ - ple ase take care.
• Take extra c are when vacuuming on s tairs. Do not work with t he appliance
above you on the st airs. Do not put the app liance on chairs, table s etc.
• Ensure t he appliance is in the upr ight position befor e using tools.
PLEASE N OTE:
• To release t he wand, open the wand cap a nd pull the red tube from i nside the
handle until it cl icks. Press the grey bu tton at the front of th e carry handle to
release the wa nd and hose from the appli ance. Tools can be atta ched to either
the hose or the wa nd.
• The bru sh bar will not rotate wh en the appliance is in an upr ight position.
• Ensure wa nd cap is closed when no t in use.
EMPT YING THE CLEA R BIN
CAUTION:
• Switc h ‘OFF’ the appliance an d unplug before empt ying the clear bin.
• Empt y as soon as the dirt rea ches the level of the M AX mark – do not over fill.
• To remove the c lear bin from the applian ce, press the red but ton at the rear of
cyclone carr ying handle. To releas e the dirt, press the re d bin
release but ton.
• To minimise dus t/allergen contact w hen emptying, enca se the clear bin tightl y
in a plastic bag a nd empty. Remove the cle ar bin carefully and se al bag tightly,
dispose as nor mal. Emptying into a ba g is recommended fo r people with
asthma and alle rgies.
• Do not us e the appliance withou t the clear bin in place.
CLEANIN G THE CLEAR BI N
CAUTION:
To remove the cyclo ne unit from the clear bin p ress the red bin releas e button.
This exposes a s mall silver button b ehind the red opening m echanism. Press th e
silver butto n and separate the cy clone unit from the cle ar bin.
• Clean th e clear bin with cold wat er only.
• Ensure t he clear bin is complete ly dry before repla cing.
PLEASE N OTE:
• Do not us e detergents, polis hes or air freshener s to clean the clear bin.
• Do not pu t clear bin in a dishwasher.
• Clean th e shroud with a cloth or dr y brush to remove lint an d dust.
WASHING YOUR FILTERS
DO THIS EV ERY 3 MONTHS
CAUTION:
• Switc h ‘OFF’ and unplug the app liance before remov ing the filters.
• Ensure t he filters are comple tely dry before ref itting to the appli ance.
PLEASE N OTE:
This appliance h as two filters, loc ated as shown. It is imp ortant to check your
filters regu larly and wash at leas t every 3 months acco rding to instructi ons, to
maintain per formance.
• Aft er washing please lea ve for 24 hours to dry comp letely.
• The fil ters may require more f requent washing if vac uuming fine dust.
• Do not us e detergents to clea n the filters.
• Do not pu t the filters in a dishwas her, washing appliance, tum ble dryer, oven,
microwave or nea r a naked flame.
LOOKING FOR BLOCK AGES
CAUTION:
• Switc h ‘OFF’ and unplug the app liance before check ing for blockages. Fa ilure to
do so could resul t in personal injury.
• Pleas e ensure the appliance i s upright and switche d off before removi ng hose or
airway insp ection parts.
• Beware o f sharp objects wh en clearing blockag es.
• Refit a ll parts of the applia nce securely befor e using.
PLEASE N OTE:
• Cleari ng blockages is not cove red by your appliance’s limite d guarantee.
• This app liance is fitted wi th an automatically re setting therma l cut-out. If any
part of the app liance becomes blo cked, it may overheat an d automatically
cut-out. Swit ch ‘OFF’ and unplug the a ppliance and leave to co ol down for 1-2
hours before c hecking filter or fo r blockages.
CLEARI NG BRUSH BAR OBS TRUCTIONS
CAUTION:
• Switc h ‘OFF’ and unplug the app liance before clear ing brush bar obstr uctions.
Failure to do so coul d result in personal in jury.
• Beware o f sharp objects wh en clearing obstr uctions.
• Refit a ll parts of the applia nce securely befor e using.
PLEASE N OTE:
• Cleari ng brush bar obstru ctions is not covered b y your appliance’s limited
guarantee.
BRUSH BAR TRO UBLESHOOTING
If the brush bar has stopped spinning, follow the steps be low. Alternatively contact
the Dyson Customer Care Helpline or visit our websit e (see page 9).
CAUTION:
• Ensure ap pliance is in reclined p osition.
• Ensure c lutch is turned on- app liance is in carpet mod e (See page 5).
• Check t he cleaner head for bl ockages (i.e. tangled h air, large debris).
• If the br ush bar still isn’t spinnin g, contact the Dyson Customer Care He lpline
or visit our website (See page 9).
AUSTRA LIAN CONSUMER L AW
The details of th e Dyson guarantee a re set out below. In additi on to your rights
under the Dys on guarantee, we also pro vide the following st atement as
required by the A ustralian Consume r Law: In Australia, you r Dyson appliance
comes with st atutory guarant ees that cannot be exc luded under the Aus tralian
Consumer Law. You are en titled to a replacem ent or refund for a major f ailure
and for compen sation for any other re asonably foresee able loss or damage.
You are also entitle d to have your Dyson appl iance repaired or repl aced if it fails
to be of accepta ble quality and the fa ilure does not amount to a m ajor failure.
DYSON 2 YEAR GUAR ANTEE
TERMS A ND CONDITIONS
Terms and conditi ons of your Dyson 2 year g uarantee.
• The Dy son guarantee beco mes effectiv e from the date of purchas e.
• All work w ill be carried out by Dy son Appliances (A ust) Pty Ltd., Aver y Robinson
Ltd. (NZ), Sin gapore’s authorised ag ent - Service @ Hom e Pte. Ltd., Indonesi a’s
authorised a gent - PT Higienis In donesia or their auth orised agents.
• Any par ts replaced will be come the propert y of Dyson Applia nces (Aust) Pt y Ltd.,
Avery Robins on Ltd. (NZ), Dyson S ingapore Pte Ltd. o r PT Higienis Indone sia.
• The rep air and replacement o f your Dyson applianc e under Dyson guaran tee
will not exten d the Dyson guarant ee period.
• The Dy son guarantee provid es benefits whic h are additional to and do no t
affect yo ur statutory rig hts and remedies as a co nsumer.
• You must prov ide proof of (both origin al and any subsequent) d elivery/
purchase bef ore any work can be carrie d out on your Dyson app liance. Without
this proof, any work ca rried out pursuant t o the Dyson guarante e and any
associated d elivery charges (b oth to and from us) will be at y our cost, subject to
your statuto ry rights and reme dies as a consumer. Pleas e keep your receipt or
delivery no te.
WHAT IS COVERED
Your Dyson guaran tee covers:
• The rep air or replacement of yo ur Dyson appliance i f your Dyson applianc e is
found to be defe ctive due to fault y materials, workma nship or function wi thin
2 years of purcha se or delivery (if any p art is no longer avail able or out of
manufactu re Dyson will replac e it with a functional r eplacement part ).
• Use of the D yson appliance in th e country of purchas e.
WHAT IS NOT COVERED
Under your Dy son guarantee, Dyso n shall not be liable for co sts of repair or
replacemen t of a product incurred a s a result of:
• Norma l wear and tear (e.g. fuse, b elt, brush bar etc).
• Indus trial use of the Dyson a ppliance such as vacuu ming gyprock dust or
builders dus t. This may void your Dyso n guarantee.
• Accide ntal damage, faults c aused by negligent us e or care, neglect, care less
operation or h andling of the Dyson ap pliance which is not in acc ordance with
this Dyson Op erating Manual.
• Blocka ges – please refer to th is Dyson Operatin g Manual for details of h ow to
unblock your D yson appliance.
• Use of the D yson appliance for a nything other than n ormal domestic ho usehold
purposes in th e country of purchas e.
• Use of par ts not assemble d or installed in accord ance with the instr uctions
of Dyson.
• Use of parts and accessories other than those produced or recommended by Dyson.
• Damag e from external sou rces such as transit, wea ther, electrical outa ges or
power surges.
• Failure s caused by circumstan ces outside Dyso n’s control.
• Repair s or alterations carr ied out by parties ot her than Dyson or it s
authorised a gents.
If your Dyson g uarantee does not app ly, you may have statuto ry rights and
remedies avai lable to you as a consumer.
If you are in any doub t as to what is covered by your D yson guarantee, pl ease
call the Dyson C ustomer Care Helpli ne on:
Australia 180 0 239 766
New Zealand 0 800 397 667
Singapore 700 0 435 7546
Indonesia 021 707 39766
Remember: A lways disconnec t plug from mains before i nspecting for prob lems.
• If your D yson appliance will no t operate, first che ck mains socket has ele ctricity
supply and the pl ug is properly inser ted into the socket.
• Sucki ng up certain items su ch as stockings, clip pings of cloth, sizeable p ieces
of paper etc ma y block the hose or duct s. Should a blockage o ccur, refer to the
‘Looking for b lockages’ section i n this Dyson Operat ing Manual (see pages 4
and 8).
• Never pi ck up hot cinders or lit ciga rette ends.
• Do not at tempt to pick up water w ith your Dyson appli ance. It has not been
designed as a we t pick-up cleaner.
REGISTER ING YOUR DYSON GUARA NTEE
To help us ensure you re ceive prompt and eff icient service, p lease register as a
Dyson applia nce owner. There are three w ays to do this:
• Online ( Australia and New Ze aland only)
AU: www.dyso n.com.au/register
NZ: www.dy son.co.nz/register
• By callin g the Dyson Custome r Care Helpline.
• By compl eting and returning t he enclosed form to us by m ail.
This will confi rm ownership of your Dy son appliance in the eve nt of an insurance
loss, and enabl e us to contact you if nec essary.
DYSON CUSTOMER CAR E
THANK YOU FO R CHOOSING TO BUY A DY SON APPLIANC E
• If you ha ve a query about your D yson appliance, call th e Dyson Customer C are
Helpline and qu ote your serial numbe r, or contact us via the websi te.
Your serial number c an be found on the main bo dy of the Dyson applia nce
behind the cle ar bin.
• Most q ueries can be solved o ver the phone by one of our D yson Customer Care
Helpline sta ff.
• If your D yson appliance nee ds a service, call the D yson Customer Care H elpline
so we can discuss t he available options .
• To enable us to c arry out work on your D yson appliance ple ase contact the
Dyson Custo mer Care Helpline to obt ain a reply paid deliver y address in your
state (availab le in Australia only).
• If your ap pliance is under Dys on guarantee and the re pair or replacement i s
covered, it will be r epaired or replaced a t no cost. If the repair or r eplacement is
found not to be cov ered under the Dyso n guarantee, the repai r or replacement
of the applianc e and any associated de livery charges (bo th to and from us) will
be at your cost, su bject to your statu tory rights and rem edies as a consumer.
DYSON CUSTOMER CAR E DETAILS
If there are any qu eries, please call th e Dyson Customer Ca re Helpline.
AU: 1800 239 766
(Mon-Fri 8:0 0am to 6:00pm EST, Sa t-Sun 8:30am to 4:00p m EST)
www.dyson .com.au
NZ: 0800 397 667 (M on-Fri 8:30am to 5:00 pm)
www.dyson .co.nz
SG: 7000 435 7546 (M on-Fri 9:00am to 6:0 0pm)
www.dyson .com.sg
ID: 021 707 39766 (Mon-Fri 9:00 am to 5:00pm)
www.dyson .co.id
ABOUT YOUR PRIVACY
Dyson may use y our information prov ided for future marke ting and research
purposes (in cluding sending comm ercial electronic me ssages) and may disc lose
it to third part ies for the purpose s of providing the serv ices you have reques ted,
or to our busines s partners or prof essional adviser s. If you wish to access yo ur
personal inf ormation or see our fu ll privacy policy, ple ase contact us at
customerca re@dyson.com.au
DISPOSAL IN FORMATION
• Dyso n products are made fr om high grade recycla ble materials. Plea se dispose
of this product r esponsibly and rec ycle where possibl e.
When your Dys on appliance reache s the end of its life, we are re sponsible for
its safe dispo sal. You can send your old Dys on appliance back to us (a t our cost)
and we will organis e for it to be recycled .*
*Please not e that not all parts are r ecyclable. Recy cling of parts is subj ect to the
capabilities o f 3rd party suppli ers. Available in Aust ralia only.
Simply:
1. Box up your old Dys on appliance
2. Take the package to you r local post offic e and send to the addres s below:
Dyson We Recy cle
Reply Paid 83215
Dyson Ser vice Centre
Unit 6 & 7, 7-11 Pa rraweena Rd
Taren Point, NSW 2229
PRODUCT INFO RMATION
Please note: S mall details may vary f rom those shown.
Page 6
www.dyson.com
Dyson Cus tomer Care
If you have a query about your Dyson app liance, call the D yson
Customer Ca re Helpline with your serial num ber and details of
where and wh en you bought t he appliance, or contact us via the
Dyson websi te. The serial number can be f ound on the mai n body
of the applia nce behind the c lear bin.
JN.41816 PN.20146 -01-04 23. 08.11
AU Dyson Custo mer Care
customerca re@dyson.com.au
1800 239 766
Dyson Applia nces (Aust) Pt y Ltd.,
PO Box 2835,
Taren Point, NSW 2229,
Australia
www.dyson. com.au
NZ Dyson Cus tomer Care
dyson@ave ryrobinson.co.nz
0800 397 667
Avery Robins on Ltd.,
Unit F, 151D Marua Road,
Ellerslie, Auc kland 1051,
New Zealand
www.dyson. co.nz
SG Dyson Cu stomer Care
singapore@ dyson.com
7000 435 7546
Service @ Ho me Pte. Ltd.,
2 Leng Kee Road,
#04-09A Thye H ong Centre,
Singapore 159086
www.dyson. com.sg
ID Dyson Custom er Care
021 707 39766
PT. Higienis Indo nesia
Permata Plaza Top Fl oor, TF-04,
JI, M. H. Thamr in Kav. 57,
Jakarta 10350
Indonesia
www.dyson. co.id
IMPORTANT!
WASH FILTERS
Wash filters with cold wate r at least every 3 months .
QUESTIONNAIRE
Register for a filter wash reminder by em ail (Australia only):
customercare@dyson.com.au
1 T his vacuum cleaner is…
My first vacuum cleaner (please go to question 3)
A replacem ent vacuum cleane r
An additio nal vacuum cleaner
2 W hich brand of vacuu m cleaner are you r eplacing or adding
to?
Dyson Electrolu x
Hoover LG
Miele Nilfisk
Vax Wertheim
Volta
Other, please specify
3 Why did you choose t o buy a Dyson va cuum cleaner?
(Please rank in order, 1-5. 1 being the most important).
Dyson rep utation
Good for pet hair pick-up
No loss of suction
Previous ex perience of Dys on
HEPA filter/benefit for asthma and allergy sufferers
Features
Price/specia l offer
Wanted a ba gless cleaner
Compact and easy to store
Store sta ff recommendat ion
Picks up m ore dust than othe rs
Latest m odel/technology
Reliabilit y/quality
Friend/fam ily recommendation
Other
4 W here did you firs t hear about Dy son?
From friends and family
Saw it on the internet
From TV/a magazine advert
Saw it in a store catalogue
Saw it in a store
Recommended by salesperson
5 Where did you look for additional information?
Dyson website
Online reviews and forums
Talked to retail staff
Retail catalogue
Didn’t do any additional research
6 Do you own other Dyson products?
Handheld Fan
Vacuum cleaner Handstick
No
7 What is your averag e household incom e?
Less than $45,000
Betwee n $45,000 – $74,999
Betwee n $75,000 – $100,000
Over $100,00 0
8 Do you have any household pets?
Dog Cat
No Other
9 Does anyone in your household suff er from any of the f ollowing?
Asthma Allergies
No
10 To which age group do y ou belong?
16 – 24 25 – 34
35 – 44 45 – 54
55 – 64 65+
11 Would yo u recommend a Dy son vacuum cleaner to your family
and frien ds?
Yes No
12 Do you have children?
Pre-school Aged 5-17 years
Aged +17 years Children no longer at home
Pregnant No children
13 Which best describes your house?
(Tick one from each column).
Own house Up to 2 beds
Rented house 3-4 beds
Own apartment/villa More than 4 beds
Rented apartment/villa
Share accommodation
Live with parents
Please take a few moments to answer our quest ions.
They will he lp us develop new p roducts for the future.
THANK YOU FOR YOUR TIM E
Page 7
Cheque/money order made payable to: Dyson Appliances.
Credit card Mastercard Visa
Card Number
Increase your Dyson 2 year guarantee cover to 5 years when you purchase an extended guarantee from Dyson (Australia only). This option is just AU$65.00. Dyson is committed to
providing the best Aftersales Service, which is why we offer the option to extend your Dyson 2 year guarantee to 5 years. The terms of the Dyson 2 year guarantee on page 9 of this
Dyson Operating Manual will apply to the Dyson extended guarantee. The Dyson extended guarantee is underwritten by Dyson Appliances (Aust) Pty Ltd. To purchase, just complete the
fields below. Send both sections to us, together with your cheque/money order or credit card details, within 2 years of your appliance purchase. Offer to purchase the Dyson extended
guarantee is only available within 2 years of customers purchasing their appliance. Offer not available to customers who have purchased an extended warranty from a retailer. The Dyson
extended guarantee provides benefits which are additional to, and do not affect, your statutory rights and remedies as a consumer. If you decide not to extend your Dyson 2 year
guarantee, you may have statutory rights and remedies available to you as a consumer.
2 year guarantee – plus option to extend to 5 years.
Declaration
I hereby apply for the Dyson appliance extended guarantee in accordance with the terms and conditions of your plan. I confirm the appliance is in good
working order and used for domestic puposes only and declare that the details on this proposal are true and complete to the best of my knowledge and
belief.
Signature Date
WARNING Any false statement may
render this plan invalid
GUARANTEE FORM
Section 2: Dyson 2+3 year guarantee
REGISTER BY PHONE
Call our dedicated Helpline
AU 1800 239 766 NZ 0800 397 667
SG 7000 435 7546 ID 021 707 39766
REGISTER BY MAIL
Complete and return
the form to Dyson in the
envelope supplied.
REGISTER ONLINE
Visit our website to register your
Dyson full parts and labour 2 year
guarantee (Australia and New Zealand only).
AU: www.dyson.com.au/register
NZ: www.dyson.co.nz/register
Serial number
Please complete Section 1 to register as a Dyson appliance owner, and return it in the envelope provided. Alternatively, register online (Australia and New Zealand only).
Section 1: Dyson 2 year guarantee
Date of purchase
/ /
Countr y of purchase AU NZ SG ID
Store of purchase
Yes No
1 year
2 years 3 years
Did you purchase an extended warranty from the retailer?
If yes, for what additional period?
Title
First name Surname
email Contact number
Addres s
Privac y Act
Dyson may use this information for future marketing and research purposes (including sending commercial electronic messages) and may disclose
it to third parties for the purposes of providing the ser vices you have requested or to our business partners or professional advisers. If you wish to
access your personal information or see our full privac y policy, please contact us at customercare@dyson.com.au
If you do not wish to receive marketing information by these methods from Dyson please tick this box.
Postcode
Expiry Date M Y
/ /
/ / /
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