Page 1
OPERATING MANUAL
ON/OFF
ASSEMBLY
4
WASH FILTERS
Wash filters with cold water
at least every 3 months.
For hard floors
For carpets
click
3
click
2
B
B
A
A
REGISTER
YOUR FREE
5 YEAR
GUARANTEE
TODAY
1
Page 2
After registering for your 5 year guarantee, your Dyson
vacuum cleaner will be covered for parts and labour for
5 years from the date of purchase, subject to the terms of
the guarantee.
If you have a query about your Dyson vacuum cleaner,
call the Dyson Customer Care Helpline with your serial
number and details of where/when you bought the
vacuum cleaner. Your serial number can be found on
your rating plate which is behind the clear bin.
Most queries can be solved over the phone by one of our
trained Dyson Customer Care Helpline staff.
Alternatively visit www.dyson.co.uk/support for online
help, general tips and useful information about Dyson.
Note your serial number for future reference
This illus tration is for example purposes only.
IMPORTANT SAFETY PRECAUTIONS
READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE
When using an electrical appliance, basic precautions should always be followed, including the following:
WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:
1. Do not leave the Dyson vacuum cleaner when plugged in. Unplug from socket when not in use and before
servicing.
2. Do not use outdoors or on wet surfaces. Suitable for dry locations only. Do not use to pick up water.
3. Do not allow to be used as a toy. Close attention is necessary when used by or near children. Children should be
supervised to ensure that they do not play with the Dyson vacuum cleaner.
4. This Dyson vacuum cleaner is not intended for use by young children or infirm persons with reduced physical,
sensory or reasoning capabilities, or lack of experience and knowledge, unless they have been given supervision
or instruction by a responsible person concerning use of the Dyson vacuum cleaner to ensure that they can use the
Dyson vacuum cleaner safely.
5. Use only as described in this manual. Use only Dyson recommended accessories and replacement parts. Do not
carry out any maintenance other than that shown in this manual, or advised by the Dyson Customer Care Helpline.
Contact the Dyson Customer Care Helpline when service or repair is required. Do not disassemble the Dyson
vacuum cleaner as incorrect reassembly may result in an electric shock or fire.
6. Do not use with a damaged cable or plug. If the Dyson vacuum cleaner is not working as it should, has been
dropped, damaged, left outdoors, or dropped into water, do not use and contact the Dyson Customer Care
Helpline. If the supply cable is damaged it must be replaced by Dyson, its service agent or similarly qualified person
in order to avoid a hazard.
7. Do not pull or carry by cable, use cable as a handle, close a door on cable, or pull cable around sharp edges or
corners. Do not run the Dyson vacuum cleaner over cable. Keep cable away from heated surfaces. To avoid a
tripping hazard wind the cable when not in use.
8. Do not unplug by pulling on the cable. To unplug, grasp the plug, not the cable.
9. Do not handle the plug or Dyson vacuum cleaner with wet hands.
10. Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything
that may reduce airflow.
11. Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts, such as the brush
bar. Do not point the hose, wand or tools at your eyes or ears or put them in your mouth.
12. Turn off all controls before unplugging.
13. Use extra care when cleaning on stairs. Do not work with the Dyson vacuum cleaner above you on the stairs.
14. Do not use to pick up flammable or combustible liquids, such as petrol, or use in areas where they or their vapours
may be present.
15. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
16. Do not use without the clear bin and filters in place.
17. The use of an extension cable is not recommended.
3 EASY WAYS TO REGISTER FOR YOUR FREE 5 YEAR GUARANTEE
REGISTER
ONLINE
Visit our website to register
your full parts and labour
guarantee online.
REGISTER
BY PHONE
Call our dedicated Helpline.
Open 7am–10pm.
7 days a week.
UK 0800 298 0298
www.dyson.com/register
2
ROI 01 475 7109
REGISTER
BY MAIL
Complete and return
the form to Dyson in the
envelope supplied.
READ AND SAVE THESE INSTRUCTIONS
THIS DYSON VACUUM CLEANER IS INTENDED FOR HOUSEHOLD USE ONLY
Do not pull on
the cabl e.
Do not st ore near
heat so urces.
Do not use near
naked fl ame.
Do not run over
the cabl e.
Do not pic k up
water or liquids.
Do not pic k up
burning object s.
Do not use above
you on the s tairs.
Do not put hands
near the brush bar
when th e vacuum
cleaner is in use.
3
Page 3
Using your Dyson vacuum cleaner Looking for blockages
ON/OFF
Carrying your Dyson
vacuum cleaner
2 31
Emptying the clear bin
4
2
click
3
click
High-reach cleaning
1
click
click
2
click
Clearing brush bar obstructions
4
1
Hard floors/carpets Turbine maintenance*
For hard floors
For carpets
*Selected models only.
5
Page 4
IMPORTANT!
WASH FILTERS
Wash filters with cold water at least every 3 months.
Filter
Filter
click
Rinse and shake filters under tap. Turn over and tap very
firmly to remove motor emissions. Repeat 10x until water
runs clear.
678
Page 5
ASSEMBLY
• Stand the vacuum cleaner up straight and slide the hose into guides at the back
of the vacuum cleaner and click into place.
• Ensure the hose is straight and slide the wand straight down into the hose until it
clicks into place.
• Click the wand handle into the top of the vacuum cleaner. Press the red button
on the rear of the wand handle and slide the tub e down. Close the wand cap.
• Attach the tools to the vacuum cleaner and wind the cable anti-clock wise around
cable hooks and secure with clip.
USING YOUR DYSON VACUUM CLEANER
Unwind the cable and insert t he plug into a suitable socket. Hold the cleaner
head down with your foot and pull the handle downwards. To switch ‘ON ’ or
‘OFF’ press the power button in front of the handle.
C AUTIO N:
• Do not allow the vacuum cleaner to be used by anyone who may not be able to
operate it safely.
• The use of an extension cable is not recommended.
• Alway s switch ‘OFF’ and unplug before performing maintenanc e on your
vacuum cleaner.
• When returning to the upright position, ensure that the wand and clear bin
assembly are fully upright before releasing the vacuum cleaner.
• Ensure the cyclone is secure d to the vacuum cleaner. Do not press the cyclone
release button or shake the vacuum cleaner while carrying or it could fall and
cause injury.
• Store th e vacuum cle aner indoors. Put the vacuum cleaner away afte r use with
the cable coiled safely, to prevent tripping hazards.
• Do not use outdoors or on wet sur faces or to vacuum wa ter or other liquids –
electric shock could occur.
• Do not lubricate any parts, or carry out any maintenance or repair work
other than that shown in this manual, or advised by the Dyson Custome Care
Helpline.
PLEASE NOTE:
• This vacuum cleane r is intended for domestic use only. Fine dust such as plaster
dust or flour should only be vacuumed in very small amounts.
• Do not use the vacuum cleaner to pick up sharp hard objec ts, small toys, pins,
paper clips, etc. They may dam age the vacuum cleaner.
• If used in a garage, care should be taken to wipe the soleplate and wheels with
a dry cloth after vacuuming to clean of f any sand, dirt, or pebbles that could
damage delicate f loors.
• Consult your flooring manufacturer’s recommended instructions before
vacuuming and caring for your flooring, rugs, and carp et. Some carpets will fuzz
if a rotating brush bar is used when vacuuming. If this happens, we recommend
vacuuming in hard floors mode and consulting with your flooring manufacturer.
• When vacuuming, certain carpets may generate small static charges in the clear
bin. These are entirely harmless and are not associated with the mains supply.
To minimise any effec t from this, do not put your hand or insert any object into
the clear bin unless you have first emptied it and rinsed it out with cold water.
(See ‘Cleaning the clear bin’ section.)
• Do not use or store this vacuum cle aner below 0°C (32 °F). Ensure that the
vacuum cleaner is at room temperature before ope rating.
HARD FLOORS/CARPETS
Ensure the machine is in an upright position before adjusting the setting. The
brush bar will automatically stop if it becomes obstruc ted. If the brush bar stops
during use, please refer to the ‘Clearing brush bar obstructions’ se ction.
HIGH-REACH CLEANING
CAUTION:
• Switch ‘OFF’ the va cuum cleaner before changing tools.
• Powerful suction can caus e the hose to ‘pull back’ - please take care.
• Take extra care when vacuuming on s tairs; do not work with th e vacuum cle aner
above you on the stairs. Do not put the vacuum cleaner on chairs, tables etc.
• Ensure vacuum cleaner is in upright position before using tools.
PLEASE NOTE:
• To release the wand, open the wand cap and pull the red tube from inside
the handle until it clicks. Press button to release the wand an d hose from t he
machine. Tools can be at tached to either the hose or wand.
• The brush bar will not rotate when the vacuum cleaner is in an upright position.
• Ensure wand cap is closed when not in use.
EMPTYING THE CLEAR BIN
C AUTIO N:
• Switch ‘OFF’ the va cuum cleaner and unplug before emptying the clear bin.
• Empty as soon as th e dirt reaches the level of the M AX mark – do not overfill.
• To remove the clear bin from the vacuum cleaner, press the button at the rear
of cyclone carr ying handle. To release the dirt, press the red bin release button.
Emptying into a bag is recomm ended for allergy sufferers.
• Do not use the vacuum cleaner without the clear bin in place.
• To minimise dus t/allergen contact when empt ying, encase the clear bin tightly
in a plastic bag and empty. Remove the clear bin carefully and seal bag tightly,
dispose as normal. For a free fact sheet visit
ww w.dyson.co.uk/technology/allergy
CLEANING THE CLEAR BIN
CAUTION:
To remove the c yclone unit from the clear bin press the red bin release button.
This exp oses a small silver button behind the red opening mechanism. Press the
silver button and separate the cyclone unit from the clear bin.
• Clean th e clear bin with cold water only.
• Ensure the clear bin is completely dry before replacing.
PLEASE NOTE:
• Do not use detergents, polishes or air fresheners to clean the clear bin.
• Do not put clear bin in a dishwasher.
• Clean th e shroud with a cloth or dr y brush to remove lint and dust.
WASHING YOUR FILTERS
DO THIS EVERY 3 MONTHS
C AUTIO N:
• Switch ‘OFF’ and unplug the vacuum cleaner before removing the filter s.
• Ensure filters are completely dry before refitting to the vacuum cleaner.
PLEASE NOTE:
This machine has t wo filter s, locate d as shown. I t is impor tant to check your
filters regular ly and wash at least every 3 months according to instructions, to
maintain performance. FilterB should be rinsed and tapp ed out until the water
runs cle an, then tapped out again to ensure all excess water is removed. This
will normally require up to 10 rinse cycles.
• After washing please leave for 24 hour s to dry completely.
• The filters may re quire more f requent washing if vacuuming fine dust.
• Do not use detergents to clean the filters.
• Do not put the filters in a dishwasher, washing machine, tumble dryer, oven,
microwave or near a naked flame.
LOOKING FOR BLOCKAGES
CAUTION:
• Switch ‘OFF’ and unplug the vacuum cleaner before checking for blockages.
Failure to do so could result in personal injury.
• Please ensure the vacuum cleaner is upright and switched of f before removing
hose or airway inspection part s.
• Beware of sharp objects when clearing blockages.
• Refit all parts of the vacuum cleaner securely b efore using.
PLEASE NOTE:
• Clearing blockag es is not covered by your vacuum cleaner’s limited guarantee.
• This vacuum cleane r is fitted with an automatically rese tting thermal cut-out.
If any par t of the vacuum cleaner becomes blocked, it may overheat and
automatically cu t-out. Sw itch ‘OFF’ and unplug the vacuum cleaner and leave to
cool down for 1-2 hours before checking filters or for blockages.
CLEARING BRUSH BAR OBSTRUCTIONS
CAUTION:
• Switch ‘OFF’ and unplug the vacuum cleaner before clearing brush bar
obstr uctions. Failure to do so could result in personal injury.
• Beware of sharp objects when clearing obstructions.
• Refit all parts of the vacuum cleaner securely b efore using.
PLEASE NOTE:
• Clearing brush bar obstructions is not covered by your vacuum cleaner’s limited
guarantee.
BRUSH BAR TROUBLESHOOTING
If the brush bar has s topped spinning, follow the steps below. Alternatively
contac t a Dyson exper t on UK 0800 298 0298 or ROI 01 475 7109 or visit
ww w.dyson.co.uk/suppor t
CAUTION:
• Ensure machine is in re clined position.
• Ensure clutch is turned on (See page 3).
• Check the cleaner head for blockages (i.e. tangled hair, large debr is).
• If the brush bar still isn’t spinning, contac t a Dyson expert on
UK 0800 298 0298 or ROI 01 475 7109.
DISPOSAL INFORMATION
Dyson products are made from high grad e recyclable mate rials. Please dispose
of this product responsibly and recycle where possible.
DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY A DYSON VACUUM CLEAN ER
If you have a query about your D yson vacuum cleaner, most times these can be
solved over the phone by one of our D yson Cus tomer Care Helpline staff, or by
visitin g www.dyson.co.uk /suppor t.
Have your serial number and details of where and when you bought the vacuum
cleaner to hand. Th e serial number can be found on the main body of the
vacuum cleaner behind the clear bin.
If your vacuum cleaner needs a service, call the Dyson Customer Care H elpline
so we can discuss the available options. If your vacuum cleaner is under
guarantee, and the repair is covered, it will be repaired a t no cost.
PLEASE REGISTER AS A DYSON VACUUM OWNER
To help us ensure you receive prompt and efficient ser vice, please register as a
Dyson vacuum cleaner owner. There are thre e ways to do this:
• Online at www.dyson.com/register
• By calling the Dyson Customer Care Helpline on UK 0800 298 0298 or
ROI 01 475 7109.
• By completing and returning the enclosed form to us by mail.
This will confirm ow nership of your Dyson vacuum cleaner in the event of an
insurance loss, and enable us to contact you if necessary.
LIMITED 5 YEAR GUARANTEE
TERMS AND CONDITIONS OF THE DYSON 5 YEAR LIMITED
GUAR ANTEE.
WHAT IS COVERED
• The repair or replacement of your vacuum cleaner (at D yson’s discre tion) if your
vacuum cleaner is found to be defective due to faulty mate rials, workmanship or
function within 5 years of purchase or delivery (if any par t is no longer available
or out of manufacture Dyson will replace it with a f unctional replacement part).
• Use of the vacuum cleaner in the UK and Republic of Ireland.
WHAT IS NOT COVERED
Dyson does not guarantee the repair or replacement of a product as a result of:
• Normal wear and tear (e.g. fuse, belt, brush bar, batteries etc).
• Accidental dama ge, faults caused by negligent use or care, misuse, neglect,
careless operation or handling of the vacuum cleaner which is not in accordance
with the Dyson Op erating Manual.
• Blockages – please refer to the Dyson Operating Manual for details of how to
unblock your vacuum cleaner.
• Use of the vacuum cleaner for any thing other than normal domestic household
purposes.
• Use of parts not assemble d or installed in accordance with the instructions of
Dyson.
• Use of parts and accessories which are not Dyson Genuine Components.
• Fault y installation (except where installed by Dyson).
• Repairs or alterations carried out by parties other than Dyson or its authorised
agents.
If you are in any doubt as to w hat is covered by your guarantee, please call the
Dyson Customer Care Helpline on UK 0800 298 0298 or ROI 01 475 7109 or
visit w ww.dyson.co.uk/support
SUMMARY OF COVER
• The guarantee be comes ef fective at the date of purchase (or the date of delivery
if this is later).
• You must provide proof of delivery/purchase before any wor k can be carried
out on your vacuum cleaner. Without this proof, any work carried out will be
chargeable. Please keep your receipt or deliver y note.
• All work w ill be carried out by Dyson or its authorised agents.
• Any par ts which are replaced will become the propert y of Dyson.
• The repair or replacement of your vacuum cleaner under guarantee will not
extend the period of guarantee.
• The guarantee provides benefits which are additional to and do not af fect your
statutory rights as a consumer.
ABOUT YOUR PRIVACY
If your personal details change, if you change your mind about any of your
marketing preferences or if you have any queries about how we use your
information, please let us know by contacting Dyson Limited, Tetbur y Hill,
Malmesbury, Wiltshire, SN16 0RP England, or by calling the D yson Cus tomer
Care Helpline on UK 0 800 298 0298 or ROI 01 475 7109. Or you can email us
at askdyson@dyson.co.uk
For more information on how we protect your privacy, please see our privac y
policy on www.dyson.co.uk
PRODUCT INFORMATION
Net weight: 7.80kg.
Please note: Small details may vary from those shown.
9
Page 6
IMPORTANT!
WASH FILTERS
Wash filters with cold water at least every 3 months.
Dyson Customer Care
If you have a qu ery about your D yson va cuum cle aner, call th e
Dyson Customer Care H elpline w ith your s erial nu mber and
details of wher e and whe n you bou ght the vacuum cleaner, or vis it
ww w.dyson.co.uk /suppor t. The s erial num ber can be found on the
main bo dy of th e vacuum c leaner b ehind th e clear b in.
UK Dyson Customer Care
askdyson@dyson.co.uk
0800 298 0298
Dyson L td, Tetbury Hill, Malme sbury, Wilt shire SN16 0RP.
ROI Dyson Customer Care
irelandservice@dyson.com
01 475 7109
Dyson I reland Lim ited, Unit G10, Gran ts Lane,
Green ogue Busi ness Park, R athcool e, Dublin 24.
JN. 3400 0 PN.20146- 03-01 11.05.10
www.dyson.com
Page 7
Serial number
GUARANTEE FORM
Date of purchase
Title
First name
Address
Postcode
email
Telephone Mobile
As a Dyson vacuum cleaner owner, you can hear
about Dyson inventions, services and products before
anyone else. If it’s okay to contact you, please let us
know how we may do this.
By mail Yes No
By phone Yes No
By email Yes No
By text message Yes No
Surname
/ /
We sometimes ask other companies (such as market researchers) to
contact owners on our behalf. We do this to get feedback on ideas or
ask you to try new products and services. Would this be okay?
Yes
■
Country of purchase
No
■
UK ROI
3 EASY WAYS TO REGISTER FOR YOUR FREE 5 YEAR GUARANTEE
REGISTER
ONLINE
Visit our website to register
your full parts and labour
guarantee online.
REGISTER
BY PHONE
Call our dedicated Helpline.
Open 7am–10pm.
7 days a week.
REGISTER
BY MAIL
Complete and return
the form to Dyson in the
envelope supplied.
UK 0800 298 0298
www.dyson.com/register
ROI 01 475 7109
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