Dyon BLADE User Manual

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Table of contents
1 Safety instructions ................................................................................ 2
2 Product properties ................................................................................ 5
2.1 Language Settings ...................................................................................... 5
3 Conformity ............................................................................................ 5
4 Controls ................................................................................................ 6
4.1 Remote Control ........................................................................................... 7
5 Connecting the DVD player ................................................................... 9
5.1 Connecting to a television set ..................................................................... 9
6 Disc information .................................................................................... 9
6.1 Compatible disc formats .............................................................................. 9
6.2 Using discs ................................................................................................ 10
7 Select Source ..................................................................................... 10
8 Playback operation ............................................................................. 10
8.1 Getting started ........................................................................................... 10
8.2 DISC Playback .......................................................................................... 11
8.3 Advanced Options ..................................................................................... 12
8.4 Play Modes ................................................................................................ 13
8.5 USB Playback ........................................................................................... 14
8.6 Playing MP3/ Picture files ......................................................................... 14
9 System settings .................................................................................. 15
9.1 GERNERAL SETUP PAGE ...................................................................... 15
9.2 AUDIO SETUP PAGE ............................................................................... 16
9.3 VIDEO SETUP PAGE ............................................................................... 17
9.4 PERFERENCE PAGE ............................................................................... 18
9.5 PASSWORD SETUP PAGE ..................................................................... 19
10 Glossary ............................................................................................. 20
11 Trouble-shooting ................................................................................. 21
12 Specifications ..................................................................................... 22
13 Warranty condition .............................................................................. 23
V1.1.0
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1 Safety instructions
Thank you for choosing our product. Please read this manual carefully and observe all safety and operating instructions. Store the manual in a safe place for later reference.
The flash symbol displayed in a triangle warns the user of dangerous electrical
voltages inside the device that could lead to electrical shocks with harmful effects
to health if the device is used incorrectly.
or
The exclamation point displayed in a triangle in the documentation
indicates dangers when using and maintaining the device.
The information symbol in the documentation indicates useful information and tips
for using and maintaining the device.
Caution
The device is a class 1 laser product. The corresponding label
is located on the rear side of the device. When the housing has been opened and the lock is not engaged, visible laser radiation can escape. Avoid looking into the laser beam by all means.
Caution
The product contains a low-power laser device. In order to ensure the safety of the laser device, do not remove any cover and attempt to repair the unit. If any service is needed, please contact the distributor or its authorized service center.
To reduce the risk of electric shock, do not remove the cover (or back). No user­serviceable parts inside. Refer servicing to qualified service personnel. Unplug the product from the wall outlet before servicing or when it is unused for a long period of time.
The manufacturer should not hold responsibility for the damage caused by any substitutions and modifications of the product without authorization from the manufacturer or authorized unit.
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Caution -Read, keep and follow these instructions and heed all warnings.
Do not open the casing of the device under any circumstances, and do not attempt to repair or modify the device. Malfunctions, damage, electric shocks and fires can occur as a result.
Never expose the device to rain, moisture or humidity. Malfunctions, damage and electric shocks can occur as a result.
When cleaning the device, do not use any volatile substances, such as solvents, to avoid damaging the surface. Clean the device only using a soft, dry cloth.
Ensure adequate air circulation around the device. Do not place the device on soft furniture, carpets or other materials while in operation, as this may restrict the air from properly circulating around the device.
The device may not be excessively heated or operated near heat sources (e.g. heaters). Malfunctions, damage, smoke and fires can occur as a result.
Connect the device only to mains sockets that are properly earthed (protective earth). The mains voltage must correspond to the operating voltage of the device indicated on the device housing. When connecting the device to other electric devices, always follow the manufacturer's instructions.
Make sure that the cables are not damaged, stretched or twisted and that no short circuits occur.
Use only accessories specified or supplied by the device manufacturer. This also applies to any attachments and fasteners.
Place the device in a secure spot where it cannot shift or fall. If used in a vehicle, the device must be securely fastened to avoid injuries or accidents resulting from the device shifting or falling down.
During a thunderstorm, disconnect the device from the mains. Do not use the device during a thunderstorm. Malfunctions, damage and electric shocks can occur as a result. Disconnect the power plug from the socket when you do not use the device for an extended period of time. Keep the device in a clean, dry location where it is not exposed to direct sunlight.
Caution
In case of malfunctions or damage, maintenance or repair work may be required. Do not use the device if there is visible damage to it. All maintenance and repair should be conducted by qualified service technicians only.
Do not place any heavy objects and objects that contain liquids, such as vases, on top of the device..
Make sure that no objects or fluids can penetrate into the device though openings or venting slots. This could lead to short circuits, damage, electric shocks and fires.
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Note
DVD players and discs are coded by region. Your DVD player will only play back discs whose region code matches that of the player.
The region code of your DVD player is 2 (Europe).
Note on copyrights
This device is equipped with technology for the protection of copyrights that is protected by patents in the United States of America and by other laws regarding the protection of intellectual property. Use of this copyright protection technology must be approved by Macrovision. This approval is granted exclusively for personal use and other limited visual presentations, unless Macrovision has expressly permitted a more extensive use. Reverse engineering and disassembly are
forbidden.
Hearing Safety
Listen at a moderate volume: Using headphones at a high volume can impair your hearing. This product can produce sounds in decibel ranges that may cause hearing loss for a normal person, even for exposure less than a minute. The higher decibel ranges are offered for those that may have already experienced some hearing loss. Sound can be deceiving. over time your hearing ‘comfort level’ adapts to higher volumes of sound. So after prolonged listening, what sounds ‘normal’ can actually be loud and harmful to your hearing. To guard against this, set your volume to a safe level before your hearing adapts and leave it there. To establish a safe volume level: Set your volume control at a low setting. Slowly increase the sound until you can hear it comfortably and clearly, without distortion. Listen for reasonable periods of time: prolonged exposure to sound, even at normally ‘safe’ levels, can also cause hearing loss. Be sure to use your equipment reasonably and take appropriate breaks. Be sure to observe the following guidelines when using your headphones. Listen at reasonable volumes for reasonable periods of time. Be careful not to adjust the volume as your hearing adapts. Do not turn up the volume so high that you can’t hear what’s around you. You should use caution or temporarily discontinue use in potentially hazardous situations. Do not use headphones while operating a motorized vehicle, cycling, skateboarding, etc.; it may create a traffic hazard and is illegal in
many areas.
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2 Product properties
Playable formats: DVD, VCD, Audio-CD, MP3, WMA, JPEG
On-screen menu in English, French, Spanish, German etc.
Support
URL: http://www.odys.de
See our website for the latest information on this DVD player, on other products by our company and on our company itself. If you have questions or problems, please read the FAQs on our website or contact our customer support service
support@odys.de
.
2.1 Language Settings
1. Press the SETUP key on the remote control.
2. Select the language setting using the/keys.
3. Confirm using the „” key.
4. Open the language menu using thekey again.
5. Select „German” using the/keys to change the menu language to German.
Contents of package
1x DVD Player 1x remote control with battery 1x operating manual
Note
Accessories and their corresponding part numbers are subject to change without
notice due to technological progress.
3 Conformity
We, Axdia International GmbH, hereby declare that this DVD Player corresponds to the basic requirements and relevant regulations outlined in guidelines 2004/108/EC, 2006/95/EC and 2009/125/EC.
The CE declaration of conformity for this product may be found on the following link:
www.odys.de
– Service – Downloads
(http://www.odys.de/web/downloads_de.html
)
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4 Controls
1. Stereo Audio-Out
2. YPbPr Out
3. Video-Out
4. HDMI Out
5. DC In
6. CD/DVD Drive
7. Open CD/DVD Drive
8. Key :   To start and pause the playback To confirm the selection during menu navigation.
9. Stop Playback
10. Stand-By
11. Remote Sensor
12. USB Port
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4.1 Remote Control
1.
Open CD/DVD Drive
2.
SOURCE : To switch between DVD
or USB mode
3.
MUTE : To mute or restore sound.
4.
0,1,2…9,: Number entry
5.
DISPLAY : To show status
information on the screen.
6.
10+: Number entry for two digits
7.
MENU: To access disc menu.
8.
AUDIO : To change the audio setting
9.
: To start and pause the
playback
10.
: MP3 : press once to stop
playback. DVD/ CD : press once to pre-stop (resume with  button), press again to stop playback.
11.
AB: To repeat a selected part
12.
VOL+ : To increase the volume
13.
VOL- : To decrease the volume
14.
: To directly access the next chapter
(DVD) or track (CD).
15.
: To directly access the previous
chapter (DVD) or track (CD).
16.
: To start forward accelerated playback.
17.
: To start reverse accelerated playback.
18.
Stand-By
19.
STEP : To play frame by frame
20.
GOTO: To search for a desired title,
chapter, Time or Track.
21.
SUBTITLE : To change the subtitle
setting
22.
ANGLE : To access the camera angle
function for DVD disc
23.
TITLE : To access the disc title menu
24.
ENTER: To confirm the selection during.
: To navigate through the onscreen
25.
SETUP: To enter the Setup menu
26.
REPEAT: To repeat playback .
27.
SLOW: Slow motion
28.
PROGRAM : To program playback
sequences.
29. ZOOM: To access the zoom function
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Preparation of the Remote Control
Place the remote control on an even surface and insert the supplied button cell into the remote control as follows.
1. Push the button toward right.
2. Pull the battery loader out.
3. Insert one “CR2025” size battery with the positive side (+) facing up.
4. Replace the cover.
The remote control operates on 1pc “CR2025” lithium battery (included). To power up the remote control, remove the insulation tab from the back of unit.
Cell data
Battery type: 1x CR2025 , 3 V Service life: approximately 1 year (for normal use and room temperature)
Using Of Remote Control
Point the remote control towards the main unit when operating. The remote control works best at a distance less than 3 m and at an angle of up to 30° to the front of the unit. No obstacles may stand in the way between remote control and infrared sensor and do not place the remote control in direct sunlight. If the remote control unit fails to work even when it is operated near the player, replace the battery.
Notes on batteries
If the remote control is not used for a long period of time, please remove the battery from the compartment.
Do not heat batteries or dispose of them in fires.
Do not dismantle, deform or modify batteries.
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5 Connecting the DVD player
The DVD player, the television set and any other electric devices to be connected to the DVD player must be switched off and disconnected from the mains.
Observe the colour coding when connecting audio and video cables.
5.1 Connecting to a television set
Audio/video connectors
Using audio/video or HDMI cables, connect the DVD player to the corresponding inputs of the television set.
6 Disc information
6.1
Compatible disc formats
DISC LOGO
Diameter
Running time (sides/layers)
DVD
12 cm
133 min (SS-SL)
242 min (SS-DL)
266 min (DS-SL)
484 min (DS-DL)
8 cm
41 min (SS-SL)
75 min (SS-DL)
82 min (DS-SL)
150 min (DS-DL)
CD
12 cm
74 min
8 cm 20 min
MP3
12 cm 600 min
JPEG
12 cm
Discs Compatibility: MPEG4,DVD,DVD+/-R/RW,VCD, CD-R, CD-RW
The discs' mode of operation depends on the manufacturer. Observe the corresponding notes for the respective disc.
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6.2 Using discs
Handling
When inserting or removing a disc, do not touch the surface
(see illustration). Do not affix paper or labels on the disc.
Cleaning
Fingerprints and other contaminations can reduce the quality of the
sound and the video. Use a soft, clean cloth for cleaning that can be moistened with a neutral, diluted cleaning agent if the disc is very contaminated.
Do not wipe in circular motion (risk of static noises); instead, always
wipe from the centre of the disc toward the outer edge (see illustration).
Note on storage
Do not expose the discs to direct sunlight or high temperatures.
CAREFULLY READ THE FOLLOWING INSTRUCTIONS BEFORE TURNING ON THE DVD PLAYER FOR THE FIRST TIME.
7 Select Source
Press the SOURCE-Key on the device or on the remote control and selected the source. The key will toggle between DVD and USB mode, if a usable source is connected to both.
8 Playback operation
8.1
Getting started
1
Connect the device to a mains socket and to your TV set.
2
Turn on the device.
3
Open the DVD tray by pressing the OPEN/CLOSE key and place the CD or DVD
with the printing to upwards at the tray, then close the tray.
4
Alternatively connect a USB stick containing playaple content.
5
Adjust the volume to the desired level using the Vol+ / Vol- keys.
Note
If possible, please connect USB devices directly to the devices USB interface. If this is not possible, use only USB extension cables not exceeding 25 cm.
Please only use USB memory sticks up to 32GB capacity
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8.2 DISC Playback
Region Management Information
Region Management Information: This unit is designed and manufactured to respond to the Region Management Information that is encoded on DVD discs. If the Region number printed on the DVD disc does not correspond to the Region number of this unit, this unit cannot play that disc.
The region number of this unit is 2.
Basic Playback
1. Slide ON /OFF switch to turn ON the unit. The power ON indicator will go on.
2. Press OPEN to open the disc door.
3. Insert a disc with label facing up.
4. Close the disc door. It takes a short while for your unit to load the disc. After loading,
the unit will automatically bring you to the main menu of the DVD or start playing the DVD. If the unit does not automatically start playing the DVD, press
.
Accelerated play
While the disc is playing, press or one or more times to vary the speed and direction of the accelerated play. Press
 to resume normal playback.
Frame advance (DVD)
1. While the disc is playing, press STEP once.
2. Press STEP a number of times to advance forward image by image
3. Press
 to resume normal playback.
Variable slow motion (DVD)
1. While the disc is playing, press SLOW button.
2. Press the SLOW button repeatedly to change slow speed and direction .
3. Press to resume normal playback.
Changing chapter/track
While the disc is playing, press orto go immediately to the next or previous chapter(DVD), or to the next or previous track(CD).
Zoom (DVD, JPEG)
While a disc is playing, press ZOOM until you reach the zoom size you want. The button cycles through 2x, 3x, 4x and then zooms out to 1/2x, 1/3x and 1/4x, then returns to normal playback.
Note: Under Zoom function for JPEG file, press ZOOM button to go to Zoom 100% mode,
then Press orbutton a number of times to vary the Zoom steps which you want.
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8.3 Advanced Options
On screen display
Press the DISPLAY button a number of times during playback to show in turn: DVD: Title elapsed time, Title remaining time, Chapter elapsed time, Chapter remaining time, Display off. CD: Track elapsed time, Track remaining time, Total elapsed time, Total Remaining time, Display off.
Search a desired section
The user can access a specific location or a specific track by keying in the target time or the track number.
1. Press GOTO button repeatedly to enter different search mode.
2. Input the chapter number or playback time , then it will jump to the target location
immediately.
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8.4 Play Modes
Repeat playback
While the disc is playing, press the REPEAT button repeatedly to select a play mode: DVD: Repeat Chapter, Repeat Title, Repeat All, (Repeat Off); CD: Repeat Track, Repeat All, Repeat Off; MP3: Single, Repeat one, Repeat Folder, Folder, Shuffle, Random
SINGLE
The selected track will play once and then stop playback.
REPEAT ONE
The selected track will play continuously.
REPEAT FOLDER
All tracks in the selected folder will play continuously.
FOLDER
All tracks in the selected folder will play once and then stop playback.
SHUFFLE
Randomly play once and then stop playback.
RANDOM
Random play continuously.
Note: Some DVD discs do not allow repeat function.
Program playback
With this option, you choose and program the playback order. You can store up to 20 tracks.
1. Insert a disc.
2. In playing or stop mode, press the PROGRAM button. The Program menu appears.
3. Use the number buttons to enter the title number and then the chapter number (DVD)
or the track number (CD).
4. Use
button moving to the next input. Repeat step 3 until programming
is completed.
Note: press to go to next page for programming track 11 to 20.
5. Highlight the “PLAY” icon, press ENTER button to start the program play.
6. Press the
button to stop the program playback and clear the program memory.
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8.5 USB Playback
You can connect a USB flash drive (not included) to the USB connector port to play movies as well as sound & picture files.
1. Plug the USB flash drive into the USB port on the unit.
2. Press SOURCE
For operation of playing files on the USB flash drive, please refer to the section “PLAYING MP3//PICTURE FILES”.
Note:
It is recommended USB flash drive is plugged when the unit is in OFF mode.
There are many USB devices in the market. We cannot guarantee to support all different
models. Please try another USB device if your device is not supported.
8.6 Playing MP3/ Picture files
This unit can play MP3 and Picture files recorded on CD-R/CD-RW discs, USB flash drive
1. Insert a disc.
2. The content of disc will be displayed on screen.
3. Press
button to view and select the file that you want to play, then
press ENTER button to confirm the selected file and start playback.
4. Press
button to stop playback.
Notes:
For playing files on USB flash drive, you should plug in the USB flash drive when the unit is in OFF mode. Turn ON the unit and press SOURCE button to select USB mode.
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9 System settings
Navigating the setup menu
1. Press SETUP to display the setup main menu.
2. Press
  , to select a menu icon.
3. Press
 , to select one of the available options under a menu icon.
4. Press
to access the submenu and , to select an option.
5. Press ENTER to confirm your selection.
6. Press
to return to a previous menu.
7. Press SETUP to exit from the setup menu.
9.1 GERNERAL SETUP PAGE
TV Display
4:3 PANSCAN
• When wide-screen video is played, this mode clips the right and
left sides of the image so that it can be viewed on a conventional screen.
• Some wide-screen DVDs that do not permit Pan Scan mode playback are automatically. Played in letterbox mode (black bands top and bottom).
4:3
LETTERBOX
• When wide-screen video is played in this mode on a
conventional screen, black bands appear at the top and bottom of the screen.
16:9 (Wide Screen)
• This is the correct mode for playing wide-screen videos on a
wide-screen TV.
Note :
• The visible picture size is preset on the DVD disc. Therefore the playback picture of some DVD
discs may not conform to the picture size you select.
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ANGLE MARK
ON : To show angle mark when a disc with multiple camera angles is playing. You can view different camera angles of a DVD disc by pressing ANGLE button on remote control. OFF : To hide angle mark.
Note: This function is only available for discs encoded with multiple camera angles.
OSD LANGUAGE
• To select the language of unit’s menus.
CLOSED CAPTIONS
Some discs have closed captions.
ON: Show the closed captions. OFF: Hide the closed captions.
SCREEN SAVER To set screen saver ON or OFF.
LAST MEMORY
To set LAST MEMORY ON or OFF. You can proceed watching a video from the last viewed position after opening the dvd loader.
Auto Stand-By
To change /deactivate the auto standby function.
9.2 AUDIO SETUP PAGE
DOWNMIX
LT/RT
left and right soundtrack audio output
STEREO
Stereo audio signal output
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DOLBY DIGITAL
DUAL MONO
To select STEREO, L-MONO (left mono), R-MONO (right mono) and MIX- MONO for Dolby Digital Output.
DYNAMIC
• To control the different sound levels via dynamic
compression. It improves the quality of the sound track at a low volume, and quiets the loudest sounds.
This function is available only on DVD discs recorded in
Dolby Digital.
9.3 VIDEO SETUP PAGE
RESOLUTION
To setup the HDMI Resolution based on the connected TV set.
COLOR SETTINGS
To adjust the color settings
HDMI SETUP
General HDMI settings
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9.4 PERFERENCE PAGE
TV TYPE
• To select your TV system among PAL, AUTO or NTSC.
AUDIO
• To select the dialog language.
• If the selected language is not available on the disc, the disc’s
language will be used instead.
• To change the dialog language during playback, press AUDIO on the remote control.
SUBTITLE
• To select the language of the DVD subtitles. Select “OFF” to
turn off the subtitles.
• If the selected language is not available on the disc, the disc’s language will be used instead.
• To change the subtitle language during playback, press
SUBTITLE on the remote control.
DISC
MENU (menu
language)
• To select the language of the DVD menus.
• If the selected language is not available on the disc, the disc’s
language will be used instead.
PARENTAL
Some DVD discs are equipped with a password function and are
rated according to their content. The contents allowed by parental lock level and the way a DVD disc is controlled may vary from disc to disc. For example, if the disc allows, you could lockout violent scenes unsuitable for children or you could lock out playback of the disc altogether. You cannot play DVD discs rated higher than the level you selected unless you cancel the parental lock function.
The parental lock levels are equivalent to the following ratings. Level 1 : Kid Safe Level 2 : G Level 3 : PG Level 4 : PG-13 Level 5 : PG-R Level 6 : R Level 7 : NC17
Level 8 : Adult
DEFAULT
Pressing ENTER with this function selected resets all settings to their initial factory state, except for parental level and password.
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9.5 PASSWORD SETUP PAGE
PASSWORD MODE
To turn the password mode ON/OFF.
PASSWORD
This option allows you to set or change the password.
Use , button to select “PASSWORD”, press button to highlight “CHANGE”, then press the ENTER button. Press the number buttons to input your 4-digit password until to “OK” (If the password has not been set yet after you
purchase this unit, it is “1369”).
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10 Glossary
Letterbox image format (LB)
In this format, the image of widescreen DVDs is displayed with black bars at the top and the bottom of the screen.
Pan&Scan image format (PS)
In this format, the image of widescreen DVDs is cropped on the right and on the left.
Titles, chapters
DVDs are divided into larger sections (titles) and smaller sections (chapters). The sections are numbered (title number, chapter number)
Track (CD)
CDs are divided into sections, called tracks. The sections are numbered (track number).
JPEG
JPEG is a commonly used image format with small file sizes and mini-
mal loss of quality. One disc can hold several hundred pictures that are saved in this format. To create a true digital picture album, you can create a picture CD in JPEG format.
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11 Trouble-shooting
Carry out the problem-solving measures described in the following section before contacting Customer Support.
Turn off the DVD player immediately as soon as you suspect a malfunction. Unplug the power plug and check whether the DVD player is unusually warm or whether smoke is rising from it.
Problem Possible cause Remedy
The DVD player
does not work
Disc cover not closed
Close disc cover
No disc inserted
Insert disc
Disc inserted the wrong way
Insert disc with label facing up
Disc dirty or deformed
Clean disc, or insert other disc
Regional code of the player does not match the regional code of the DVD
Purchase DVD with corresponding regional code
Moisture on lens
Remove disc and turn off DVD player for at
least two hours
No audio
Device not properly connected
Check connexions and connect device in
the correct way
Headphones connected (loudspeaker off)
Pull out the headphones
DVD sound settings incorrect
Check sound settings and set sound correctly
Disc dirty or deformed
Clean disc, or insert other disc
No video
TV screen is off or in the incorrect video mode
Turn on LCD screen and/or set correct video mode
Device not properly connected
Check connexions and connect device in the correct way
Poor video and/or
audio quality
Disc dirty or deformed
Clean disc, or insert other disc
Repeated
playback of a section
Loop mode is switched on
Exit the loop mode
Disc dirty or deformed
Clean disc, or insert other disc
Remote control does not work
Obstacle between remote control
and DVD player
Remove obstacle
Remote control not pointed at DVD
player
Point remote control directly at DVD player
Remote control battery inserted the
wrong way
Check the battery's polarity and, if
necessary, insert battery correctly
Battery too low or completely
discharged
Insert new battery
Other possible causes for problems:
Static discharges or other external interferences can cause the DVD player to malfunction. When this happens, disconnect the power plug from the mains socket and plug it back in.
If the problem persists, disconnect the device from the mains again and contact Customer Service or a repair shop.
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12 Specifications
Video standard PAL/NTSC
Audio SNR ≥ 80dB
Dynamic Range ≥ 85dB
Video Output 1Vp-p (75Ohm)
Audio Output 2Vrms/1kOhm, 0dB
Mains voltage Power Supply: AC 100 … 240 V, 50/60 Hz
Operation humidity 5% to 90%
Frequency response 20Hz to 20kHz (1dB)
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13 Warranty condition
The following conditions comprise the requirements and scope of our warranty conditions and do not affect our legal and contractual warranty obligations.
We offer a warranty on our products in accordance with the
following conditions:
1. ODYS products are covered by a 24 month warranty. We will resolve damages or defects on ODYS products free of charge within 12 months of the purchase date under the following warranty conditions. For any damage or defect determined later than 12 months after the purchase date, proof of a manufacturing fault must be submitted for repair under warranty. The warranty does not cover batteries and other parts, which are considered consumables, parts that break easily such as glass or plastic or defects based on normal wear and tear. There is no warranty obligation in the event of marginal differences compared to the target appearance and workmanship provided these have a negligible effect on the product's fitness for use, in the event of damage caused by chemical or electrochemical effects, by water or generally from abnormal conditions.
2. The warranty will be performed in such a way that we shall decide whether to repair the defective parts or to replace them with working parts free of charge. AXDIA reserves the right to exchange the product for a replacement product of equal value if the product that is sent in cannot be repaired within a reasonable time or at reasonable cost. The product can also be exchanged for a different model of the same value. Requests cannot be made for repairs to be carried out on site. Parts that have been replaced or exchanged become our property.
3. The warranty claim does not apply if repairs or other work is carried out by unauthorized persons or if our products are equipped with additional parts or accessories that are not approved for our products.
4. Warranties that have been activated do not cause the warranty period to be extended, nor do they trigger a new warranty period. The warranty period for any replacement parts installed ends with the warranty period for the entire product.
5. Any other or further claims are excluded, especially those for replacement due to damage caused outside of the product, provided there is no obligatory legal liability. We therefore accept no liability for accidental, indirect or other consequential damage of any kind, which leads to usage restrictions, data loss, loss of earnings or interruption to business.
Asserting a warranty claim
1. To make use of the warranty service, you must contact the AXDIA Service Center by e-mail, fax or phone (see below for contact details). You can also use the service form on our website or on the back of the warranty conditions.
2. AXDIA Service Center will try to diagnose and solve your problem. If it is determined that a warranty claim exists, you will be given an RMA number (Return Material Authorization) and you will be asked to send the product to AXDIA.
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IMPORTANT: AXDIA will only accept parcels that have an RMA
number.
Please observe the following when sending the product:
1. Send the product suitably packaged with carriage and insurance paid. Do not enclose any accessories with the products (no cables, CD's, memory cards, manuals, etc.), unless the AXDIA Service Centre specifies otherwise.
2. Mark the RMA number on the outside of the package in such a way that it is visible and clearly legible.
3. You must enclose a copy of the sales slip as proof of purchase.
4. Once AXDIA has received the product, it will meet its warranty obligations in accordance with the warranty conditions and will return the product to the sender with carriage and insurance paid.
Service outside of warranty
AXDIA can refuse any service claim made that is not covered by the warranty. If AXDIA agrees to provide a service outside the warranty, the customer will be invoiced for all repair and transport costs. AXDIA will not accept any packages that have not first been approved by AXDIA by means of an RMA (Return Material Authorization).
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