Dynasonics DXN User Manual

Hybrid Ultrasonic

DXN Portable Ultrasonic Measurement System

®

HYB-PM-00095-EN-02 (May 2013)

Badger Meter

Firmware Update Manual

DXN Portable Ultrasonic Measurement System

Page ii May 2013

Firmware Update Manual

CONTENTS

UPGRADING SOFTWARE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

QUICK BOOT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

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UPGRADING SOFTWARE

MPORTANTI The Dynasonics USB Update Drive is formatted in FAT/FAT32. NTFS (New Technology File System) formats do

not work.

The upgrade is supplied as a self extracting zip file that you must extract on a PC before it can be loaded into the DXN.

1. Save the supplied zip le to a convenient place on your computer’s hard drive.

2. Double-click on the PortableFlowmeter_YYYYMMDD_RevX.zip le to start the extraction process. The completed extraction should open the zip le and place the contents in a folder named PortableFlowmeter on your hard drive.

OTE:N The YYYYMMDD indicates the year, month, and day of the current revision. The X in the filename stands for the

current revision letter.

Name Date modied Type Size

PortableFlowmeter 4/12/2013 12:20 PM File Folder

3. When the extraction process is complete, copy the entire PortableFlowmeter folder to the USB Update Drive.

4. Start the DXN and let it to get to the Meters (Display ► Meters) screen.

Display

Meters

Meter Adv Cal System

Site Log I/O

AlertsTableGraph SetupGraph

Flow

0.00

GPM

Totalizer NET TT Quality

0.00

Gallons

Site Name0.00 GPM

OTE:N Revision E and later of the DXN firmware has multi-language capabilities. To change the language displayed on the

menu tabs, press the language button until the proper language is displayed on the screen.

0

%

4/12/2013

12:24 PM

English German French Spanish Japanese

Russian Portuguese NorweagenSwedishDutchItalian

Page 4 May 2013

Firmware Update Manual

5. Insert the USB Update Drive into the USB port on the rear of the DXN and wait 30 seconds for the DXN to recognize the USB Update Drive.

6. From the Display ► Meters screen, press the System tab on the far right of the display.

7. From the System screen, select Update (System ► Update).

Display

Power

Meter Log

Disk

PC

Quit Meter to Manage / Update

GUI -> Rev H = V 001.16 20121205.0

DSP -> Rev H =

DASH -> Rev F =

BIOS -> Rev A =

OS -> Rev A =

V

001.16 20121205.0

V

001.12 20120821.0

V

001.00 20111112.0

V

001.02 20121011.0

Set Up Quick Boot

8. Press the Quit Meter to Manage / Update button.

Display

Power

Meter Log

Disk

PC

Quit Meter to Manage / Update

Storage

SystemSite I/O CalAdv

Time

Update

ENetMisc

Site Name0.00 GPM

Comm

4/12/2013

12:24 PM

SystemSite I/O CalAdv

Time

Update

ENetMisc

Comm

GUI -> Rev H = V 001.16 20121205.0

DSP -> Rev H =

DASH -> Rev F =

BIOS -> Rev A =

OS -> Rev A =

9. Press the Start Updater button.

V

001.16 20121205.0

V

001.12 20120821.0

V

001.00 20111112.0

V

001.02 20121011.0

Set Up Quick Boot

4/12/2013

Site Name0.00 GPM

12:24 PM

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Launch Updater

Start Flowmeter

Start Updater

Flowmeter Administration Tools

800-535-3569

10. Press the Unlock button (Step 1: Unlock System (Reboot).

Check Update Status

Unlock

Update System

Copy

Update

Flowmeter

Step 1: Unlock System (Reboot)

Step 2: Update System (Reboot)

Step 3: Copy Updated Files

Step 4: Update Flowmeter

Series DXN

Rev G

dynasonics.com

Restart System

UD: XKey1 exists UD: SR value is 0 UD: Eth Services IP=192.168.0.100 Subnet = 255.255.255.0 UD: Folders UD: Registry

C:\Documents and Settings\FlowMeterUser> ewfm Protected Volume Conguration Type RAM State ENABLED Boot Command NO_CMD Param1 0 Param2 0 Presistent Data “” Volume ID C7 A2 27 25 00 7E 00 00 00 00 00 Device Name “\Device\HarddiskVolume1” [C:] Max Levels 1 Clump Size 512 Current Level 1

Memory used for data 6432256 bytes Memory used for mapping 16384 bytes

Quit Update Utility

Lock

800-535-3569

Step 5: Lock System (Reboot)

dynasonics.com

×

11. A small panel in the center of the screen asks if it is OK to reboot. Remove the USB Update Drive and then press the OK button.

Reboot

OK

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Firmware Update Manual

Quit Update Utility

dynasonics.com

Unlock

Update System

Copy

Update

Flowmeter

Lock

800-535-3569

Check Update Status

Step 1: Unlock System (Reboot)

Step 2: Update System (Reboot)

Step 3: Copy Updated Files

Step 4: Update Flowmeter

Step 5: Lock System (Reboot)

Reboot

OK

Restart System

UD: XKey1 exists UD: SR value is 0 UD: Eth Services IP=192.168.0.100 Subnet = 255.255.255.0 UD: Folders UD: Registry

C:\Documents and Settings\FlowMeterUser> ewfm Protected Volume Conguration

×

Type RAM State ENABLED Boot Command NO_CMD Param1 0 Param2 0 Presistent Data “” Volume ID C7 A2 27 25 00 7E 00 00 00 00 00 Device Name “\Device\HarddiskVolume1” [C:] Max Levels 1 Clump Size 512 Current Level 1

Memory used for data 6432256 bytes Memory used for mapping 16384 bytes

After the reboot a screen with a grayed out button that says Insert USB Update Drive appears.

Series DXN

Rev G

800-535-3569

Start Flowmeter

Insert USB Update Drive

Flowmeter Administration Tools

dynasonics.com

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12. Insert the USB Update Drive. When the USB Update Drive containing the update is inserted the grayed out button changes to an active Start Updater button.

Launch Updater

Series DXN

Rev G

Start Flowmeter

Start Updater

Flowmeter Administration Tools

800-535-3569

dynasonics.com

13. Press the Start Updater button.

14. The meter should now be back on the Update screen. Press Update System button Step 2: Update System (Reboot).

OTE:N If this step was completed in a previous system update the update utility may skip this step and go directly to step 3.

Check Update Status

Restart System

Quit Update Utility

UD: XKey1 exists

Unlock

Update System

Copy

Update

Flowmeter

Lock

800-535-3569

Step 1: Unlock System (Reboot)

Step 2: Update System (Reboot)

Step 3: Copy Updated Files

Step 4: Update Flowmeter

Step 5: Lock System (Reboot)

UD: SR value is 0 UD: Eth Services IP=192.168.0.100 Subnet = 255.255.255.0 UD: Folders UD: Registry

C:\Documents and Settings\FlowMeterUser> ewfm Protected Volume Conguration Type RAM State ENABLED Boot Command NO_CMD Param1 0 Param2 0 Presistent Data “” Volume ID C7 A2 27 25 00 7E 00 00 00 00 00 Device Name “\Device\HarddiskVolume1” [C:] Max Levels 1 Clump Size 512 Current Level 1

Memory used for data 6432256 bytes Memory used for mapping 16384 bytes

dynasonics.com

When the update process is complete a green appears in the Update System (Reboot) box. The screen now also indicates Reboot. Remove the USB Update Drive and then press the OK button.

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Quit Update Utility

dynasonics.com

Unlock

Update

System

Copy

Update

Flowmeter

Lock

800-535-3569

Check Update Status

Step 1: Unlock System (Reboot)

Step 2: Update System (Reboot)

Step 3: Copy Updated Files

Step 4: Update Flowmeter

Step 5: Lock System (Reboot)

Reboot

OK

Restart System

SET: D:\WindowsD\WMILogs SET: D:\WindowsD\MSMQLogs SET: HKEY_CURRENT_USER\Software\Microsoft SET: HKEY_CURRENT_USER\Software\Microsoft SET: HKEY_CURRENT_USER\Envrioment fro SET: HKEY_CURRENT_USER\Envrioment fro SET: HKEY_LOCAL_MACHINE\SYSTEM\Current SET: HKEY_LOCAL_MACHINE\SYSTEM\Current

×

SET: HKEY_LOCAL_MACHINE\SYSTEM\Current OK: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft OK: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft OK: HKEY_LOCAL_MACHINE\SYSTEM\CurrentC OK: HKEY_LOCAL_MACHINE\SYSTEM\CurrentC SET: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft SET: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft OK: HKEY_LOCAL_MACHINE\SYSTEM\CurrentC SET: HKEY_LOCAL_MACHINE\SYSTEM\Current SET: HKEY_LOCAL_MACHINE\SYSTEM\Current SET: HKEY_LOCAL_MACHINE\SYSTEM\Current SET: HKEY_LOCAL_MACHINE\SYSTEM\Current SET: HKEY_LOCAL_MACHINE\SYSTEM\Current

15. When the opening screen reappears, insert the USB Update Drive. The Insert USB Update Drive button changes to a Start Updater button.

16. Press the Start Updater button.

17. Press the Copy button (Step 3: Copy Updated Files). The text area to the right shows a series of status messages that ends with “Copying Files Complete 98 Files”.

Quit Update Utility

dynasonics.com

Unlock

Update

System

Copy

Update

Flowmeter

Lock

800-535-3569

Check Update Status

Step 1: Unlock System (Reboot)

Step 2: Update System (Reboot)

Step 3: Copy Updated Files

Step 4: Update Flowmeter

Step 5: Lock System (Reboot)

Restart System

OK: OS Services OK: Eth Services IP=192.168.0.100 Subnet = 255.255.255.0 OK: Folders OK: Registry

C:\Documents and Settings\FlowMeterUser> ewfm Protected Volume Conguration Type RAM State ENABLED Boot Command NO_CMD Param1 0 Param2 0 Presistent Data “” Volume ID C7 A2 27 25 00 7E 00 00 00 00 00 Device Name “\Device\HarddiskVolume1” [C:] Max Levels 1 Clump Size 512 Current Level 1

Memory used for data 0 bytes Memory used for mapping 0 bytes

OTE:N If the process hangs-up, press the Restart System button which should clear the hang.

OTE:N The number of files copied may vary from 98.

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Check Update Status

Restart System

Quit Update Utility

Copy Files Complete 98 Files

Unlock

Update System

Copy

Update

Flowmeter

Lock

800-535-3569

Step 1: Unlock System (Reboot)

Step 2: Update System (Reboot)

Step 3: Copy Updated Files

Step 4: Update Flowmeter

Step 5: Lock System (Reboot)

dynasonics.com

18. Press the Update Flowmeter button (Step 4: Update Flowmeter). A short process runs again indicated by text lling the text area.

Quit Update Utility

Unlock

Check Update Status

Step 1: Unlock System (Reboot)

Restart System

Copy Files Complete 98 Files

Update System

Copy

Update

Flowmeter

Lock

800-535-3569

Step 2: Update System (Reboot)

Step 3: Copy Updated Files

Step 4: Update Flowmeter

Step 5: Lock System (Reboot)

At the end of the Update Flowmeter process the last lines of text should say:

“!Successful Embedded Update!”

“Exiting Reprogramming Mode”

At this point a green check mark appears in the Step 4: Update Flowmeter box.

dynasonics.com

Page 10 May 2013

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Quit Update Utility

dynasonics.com

Unlock

Update

System

Copy

Update

Flowmeter

Lock

800-535-3569

Check Update Status

Step 1: Unlock System (Reboot)

Step 2: Update System (Reboot)

Step 3: Copy Updated Files

Step 4: Update Flowmeter

Step 5: Lock System (Reboot)

Restart System

15:19:23 Begin Embedded Update 15:19:23 Boot...AAAtrtrtrtr TrRBB Ready 15:19:28 Embedded File: CRC32B: 18C97728 MD5:

867B861C

7038 D7D4 A2C5 F74EE8D207CE

15:19:30 Erase ............ Success

15:19:41 Program ............ Success

15:20:11 Verify ............ Success

!Success Embedded Update! Exiting Reprogramming Mode

19. Press the Lock button and then remove the USB Update Drive.

When the Lock button is pressed more code appears in the progress screen. When the process is complete a request to reboot appears in the middle of the screen.

Check Update Status

Restart System

Quit Update Utility

C:\Documents and Settings\FlowMeterUser>ewfm

Unlock

Update

System

Copy

Update

Flowmeter

Lock

800-535-3569

Step 1: Unlock System (Reboot)

Step 2: Update System (Reboot)

Reboot

Step 3: Copy Updated Files

OK

Step 4: Update Flowmeter

Step 5: Lock System (Reboot)

*** Enabling overlay

Protected Volume Conguration Type RAM State DISABLED Boot Command ENABLE Param1 0

×

Param2 0 Presistent Data “” Volume ID C7 A2 27 25 00 7E 00 00 00 00 00 Device Name “\Device\HarddiskVolume1” [C} Max Levels 1 Clump Size 512 Current Level N/A

Memory used for data 0 bytes Memory used for mapping 0 bytes

dynasonics.com

20. Press the OK button to reboot the system.

The DXN reboots ending up at the Start screen. This reboot uses a more Window’s like process and requires more time for completion. When the reboot is complete the meter should return to the Start Screen.

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Normal Start APP

Series DXN

Start Flowmeter

Insert USB Update Drive

Flowmeter Administration Tools

800-535-3569

dynasonics.com

21. Press the Start Flowmeter button to begin normal operations.

OTE:N If the USB Update Drive is not removed before the OK button is pressed, the unit may lock-up. The error message

”Lock EWF Fail” may also appear in the text area. Remove the USB Update Drive. When the meter returns to the

screen that had the grayed out Insert USB Update Drive press the Start Flow Meter button to resume normal operations.

The meter may also hang with the text in the text area saying “Locking System

. There may also be a large red X

- - - “

in the Lock box instead of a green arrow. If this condition occurs press the Restart System button found in the upper right portion of the screen.

Quit Update Utility

dynasonics.com

Unlock

Update

System

Copy

Update

Flowmeter

Lock

800-535-3569

Check Update Status

Step 1: Unlock System (Reboot)

Step 2: Update System (Reboot)

Step 3: Copy Updated Files

Step 4: Update Flowmeter

Step 5: Lock System (Reboot)

Restart System

Locking System

–––

OTE:N See below for an additional instructions on clearing a lock-up with a hard reboot.

When the USB Update Drive is removed the DXN may continue on to a system reboot but hang at the Dynasonics splash screen.

Page 12 May 2013

Firmware Update Manual

This condition requires a hard reboot by pressing and holding the main power button until the unit turns off. When the power button is pressed again the meter should start normally.

A successful update is verified by noting the revision letter in the upper right hand corner of the Start screen. It should match the revision letter noted when the updater zip file was extracted.

Series DXN

Rev H

Launching in 17 seconds

or click here to begin

Start Using Factory Defaults

Start Using Guided Setup Wizard

800-535-3569

dynasonics.com

Page 13 May 2013

DXN Portable Ultrasonic Measurement System

QUICK BOOT

It is highly recommended to configure the DXN to use the Quick Boot process as described in the following.

To enable Quick Boot from the main screen select Update (System ► Update) and then press the Set Up Quick Boot button.

Display

Power

Meter Log

Disk

PC

Storage

ENetMisc

Time

Update

SystemSite I/O CalAdv

Comm

Quit Meter to Manage / Update

GUI -> Rev A = V 001.1 20111116.0

DSP -> Rev A =

DASH -> Rev A =

BIOS -> Rev A =

OS -> Rev A =

V

001.1 20111116.0

V

001.0 20111112.0

V

001.0 20111112.0

V

001.0 20111112.0

Set Up Quick Boot

10/12/2011

Site Name0.00 GPM

13:24

The application reverts to the Normal Start APP screen. Press the Start Flow Meter button. The DXN enters a short hibernation process and then shuts down.

Normal Start APP

Series DXN

Start Flowmeter

Insert USB Update Drive

Flowmeter Administration Tools

800-535-3569

dynasonics.com

On the next power up, the unit starts in Quick Boot mode.

Page 14 May 2013

PRODUCTS COVERED

Badger Meter Warranty

DXN Updater

The Badger Meter warranty shall apply to the Dynasonics Flow Meter (“Product”).

MATERIALS AND WORKMANSHIP

Badger Meter warrants the Product to be free from defects in materials and workmanship for a period of 12 months from the original purchase date.

PRODUCT RETURNS

Product failures must be proven and verified to the satisfaction of Badger Meter. The Badger Meter obligation hereunder shall be limited to such repair and replacement and shall be conditioned upon Badger Meter receiving written notice of any asserted defect within 10 (ten) days after its discovery. If the defect arises and a valid claim is received within the Warranty Period, at its option, Badger Meter will either (1) exchange the Product with a new, used or refurbished Product that is at least functionally equivalent to the original Product, or (2) refund the purchase price of the Product. DO NOT RETURN ANY PRODUCT UNTIL YOU HAVE CALLED THE BADGER METER CUSTOMER SERVICE DEPARTMENT AND OBTAINED A RETURN AUTHORIZATION.

Product returns must be shipped by the Customer prepaid F.O.B. to the nearest Badger Meter factory or distribution center. The Customer shall be responsible for all direct and indirect costs associated with removing the original Product and reinstalling the repaired or replacement Product. A replacement Product assumes the remaining warranty of the original Product or ninety (90) days from the date of replacement, whichever provides longer coverage.

LIMITS OF LIABILITY

This warranty shall not apply to any Product repaired or altered by any Party other than Badger Meter. The foregoing warranty applies only to the extent that the Product is installed, serviced and operated strictly in accordance with Badger Meter instructions. The warranty shall not apply and shall be void with respect to a Product exposed to conditions other than those detailed in applicable technical literature and Installation and Operation Manuals (IOMs) or which have been subject to vandalism, negligence, accident, acts of God, improper installation, operation or repair, alteration, or other circumstances which are beyond the reasonable control of Badger Meter.

With respect to products not manufactured by Badger Meter, the warranty obligations of Badger Meter shall in all respects conform and be limited to the warranty extended to Badger Meter by the supplier.

THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS AND IMPLIED WARRANTIES WHATSOEVER, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE (except warranties of title).

Any description of a Product, whether in writing or made orally by Badger Meter or its agents, specifications, samples, models, bulletins, drawings, diagrams, engineering sheets or similar materials used in connection with any Customer’s order are for the sole purpose of identifying the Product and shall not be construed as an express warranty. Any suggestions by Badger Meter or its agents regarding use, application or suitability of the Product shall not be construed as an express warranty unless confirmed to be such, in writing, by Badger Meter.

EXCLUSION OF CONSEQUENTIAL DAMAGES AND DISCLAIMER OF OTHER LIABILITY

Badger Meter liability with respect to breaches of the foregoing warranty shall be limited as stated herein. Badger Meter liability shall in no event exceed the contract price. BADGER METER SHALL NOT BE SUBJECT TO AND DISCLAIMS: (1) ANY OTHER OBLIGATIONS OR LIABILITIES ARISING OUT OF BREACH OF CONTRACT OR OF WARRANTY, (2) ANY OBLIGATIONS WHATSOEVER ARISING FROM TORT CLAIMS (INCLUDING NEGLIGENCE AND STRICT LIABILITY) OR ARISING UNDER OTHER THEORIES OF LAW WITH RESPECT TO PRODUCTS SOLD OR SERVICES RENDERED BY BADGER METER, OR ANY UNDERTAKINGS, ACTS OR OMISSIONS RELATING THERETO, AND (3) ALL CONSEQUENTIAL, INCIDENTAL AND CONTINGENT DAMAGES WHATSOEVER.

HYB-PM-00095-EN-02 May 2013

Badger Meter Warranty

Dynasonics is a registered trademark of Badger Meter, Inc. Other trademarks appearing in this document are the property of their respective entities. Due to continuous research , product improvements and enhancements, Badger Meter reserves the right to change product or system specications without notice, except to the extent an outstanding contractual obligation exists. © 2013 Badger Meter, Inc. All rights reserved.

www.badgermeter.com

Dynasonics DXN User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

UPGRADING SOFTWARE

QUICK BOOT