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16
WARRANTY
This warranty applies to appliances used in residential
applications; it does not cover their use in commercial
situations.
This warranty is for products purchased and retained in
the 50 states of the U.S.A., the District of Columbia and
Canada. This warranty applies even if you should move
during the warranty period. Should the appliance be sold
by the original purchaser during the warranty period, the
new owner continues to be protected until the expiration
date of the original purchaser’s warranty period.
This warranty gives you specific legal rights. You may
also have other rights which vary from state to state.
This warranty covers the following: DCS-C-24W.
One (1) Year Full – Covers the entire product
Five (5) Years Limited – Wok burner
Lifetime – All stainless steel parts.
LENGTH OF WARRANTY
All repair labor and replacement parts, for parts found to be defective due to materials or workmanship. Service must
be provided by Authorized Factory Agent during normal working hours.
Installation or start-up
Normal adjustment to burners, gas regulators, etc.
Cleaning of igniters and/or general maintenance
Shipping damage
Service by an unauthorized agency. Damage or repairs
due to service by an unauthorized agency or the use of
unauthorized parts.
Overtime, weekends, holidays
Improper installation, such as: no regulator, improper
hook-up, etc.
Chipping of porcelain enamel burner.
Service visits to:
• Correct the installation. (You are responsible for
providing electrical wiring, gas installation and
other connecting facilities.)
• Reset circuit breakers, replace home fuses, or
establish gas supply.
• Damage caused from accident, abuse, alteration,
misuse, incorrect installation or installation not in
accordance with local codes.
• Repairs due to other than normal household use.
• Units installed in non-residential applications such
as: day care centers, bed and breakfast centers,
churches, nursing homes, restaurants, hotels,
schools, etc.
• Supply the user with operational assistance covered in this manual.
DCS WILL NOT
COVER:
DCS WILL COVER:
For warranty service, contact your local DCS authorized service agency. Provide him with the Model #, Serial #, gas
type and date of installation, and a brief description of the problem. If you need assistance in locating the
authorized service agency in your area, contact your local dealer. He will have a listing of authorized DCS service
agents in you area.
We want you to remain a satisfied customer. If a problem does come up that cannot be resolved to your satisfaction,
please let us know. Write: Dynamic Cooking Systems Inc., Customer Service Department, 10850 Portal Drive,
Los Alamitos, CA 90720. Or call Customer Service/Parts (888) 281-5698 or fax us at (714) 220-9668.
HOW TO OBTAIN SERVICE
*TO ENSURE WARRANTY SERVICE, FILL OUT AND SEND IN YOUR POSTAGE-PAID WARRANTY CARD