Dynamic iPortal2 User Manual

your communication

bridge to the world

User Manual

GBK52983 iPortal2 User Manual Issue 3, October 2013

compatible with

2 GBK52983 iPortal2 User Manual Issue 3 About this manual

1. About this manual

This User Manual describes how to use DYNAMIC CONTROLS’ iPortal2 system; the
intended audience is the user of a powered-wheelchair, with the iPortal2 system
already installed on the wheelchair .

The iPortal2 connects with a D

YNAMIC CONTROLS’ Shark, DX, or DX2 Control System.

Please note that the words iOS device in this manua l refer to iPhone, iPod touch and
iPad.

The following symbols are used throughout this manual to outline important and
helpful information:

WARNING
Warnings provide important inf or mation that must be followed in order to instal l,

configure, and use the product safely and efficiently. Not following the instructions
given in a warning can potentially lead to equipment failure, damage to surrounding
property, injury or death.

CAUTION
Cautions provide supporting information in order to install, configure, and use the

product. Not following the instructions given in cautions can lead to equipment
failure.

NOTE

Notes provide supporting information that may be important to the user, but which
does not involve risk to life, or injury, or damage to the equipment.

REFERENCE
Reference directs the reader to a source of further or more detailed information on a

given topic.



Key information follows such as a mechanical or electrical specification.

About this manual GBK52983 iPortal2 User Manual Issue 3 3

WARNINGS

1. The iPortal, Shark, DX and DX2 Systems are not user serviceable. Specialised
tools are necessary for the repair of any component. Any attempt to gain
access to, or in any way abuse the electr onic components and associated
assemblies that make up the powered wheel chair system, renders the
manufacturer’s warranty void and the manufacturer free from liability.

2. Do not install, maintain, or operate this equipment before you have read and
understood all the instructions and all the manuals for this product and all the
other products that you use or install together with this product. Follow the
instructions of the manuals. If you do not follow all instruc tions, injury or
damage could result.

3. Do not try to open or disassemble any case - there are no user-serviceable
parts inside.

4. Do not touch the connector pins. If yo u touch the pins, they can become
dirty and/or the system's electronic components can be damaged by
electrostatic discharge.

5. DYNAMIC CONTROLS has tested the iPhone to confirm that Radio Frequency
Interference (RFI) caused by the i Phone does not change the behaviour of
the wheelchair control systems in any way. In the very unlikely case that the
iPhone or another mobile communic at ions device would cause the
wheelchair to behave erratically, turn off the control system. When you turn
off the control system, the chair will hal t.

NOTES
Due to continuous product improvement, DYNAMIC CONTROLS reserves the right to

update this manual. This manual supersedes all previous issues, which must no longer
be used.

DYNAMIC CONTROLS reserves the right to change the product without notification.

NOTE

iPortal2 is the new, u pdated module in Dynamic Controls' iPortal system. In this
manual, iPortal refers to the complete system, that is: iPortal2 module, cradle, cables
and software etc., where iPortal2 just refers to the latest electronic module, that is,
the electronics that the iPortal system connects to.

iPhone, iPod touch, iPad, Safari, Mac and iTunes are trademarks of Apple Inc., r egistered in the
U.S. and other countries. The Bluetooth® word, mark and logos are register ed trademarks
owned by Bluetooth® SIG, Inc., and any use of such marks by Apple is under license. Apple is
not a participant in or sponsor of this promotion.

“Made for iPod” means that an electronic ac c es so ry has been designed to connect
specifically to iPod and has been certified by the developer to meet Apple perform anc e
standards.

“Made for iPhone” means that an elect r onic accessory has been designed to connec t
specifically to iPhone and has been certified by the d evel o per to meet Apple performance
standards.

“Made for iPad” means that an electronic accessory has been designed to co nnec t
specifically to iPad and has been certified by the developer to meet Apple perform anc e
standards.

4 GBK52983 iPortal2 User Manual Issue 3 About this manual

Apple is not responsible for the operation of this device or its compliance with s af ety and
regulatory standards. iPod touch is a trademark of Apple Inc., registered in the U.S. and other
countries. iPhone is a trademark of A p pl e Inc. iPad is a trademark of Apple Inc.

D

YNAMIC CONTROLs, the Dynamic logo, the Shark, DX, DX2, iPortal, iPortal2 and Dashboard logos

are trademarks of

DYNAMIC CONTROLS. All other brand and product names, fonts, and company

names and logos are trademarks or registered trademarks of their respective companies.
D

YNAMIC CONTROLs owns and will retain all trademark rights and DYNAMIC CONTROLS or its licensors

own and will retain all copyright, trad e s ec ret and other proprietary rights, i n and to the
documentation.

All materials contained within this manual, in hardcopy or electronic format, are protected by
copyright laws and other intellectual property laws.

© Copyright 2013 DYNAMIC CONTROLS. All rights reserved.

Contents (overview) GBK52983 iPortal2 User Manual Issue 3 5

2. Contents (overview)

1 About this manual
2 Contents (overview)
3 Contents (detailed)

4 iPortal
5 iPortal – Dashboard
6 iPortal – Accessibility
7 iPortal – Mouse Mover
8 iPortal Mouse Mover & Accessibility

9 Appendices

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5
6

8
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38
51
53

54

6 GBK52983 iPortal2 User Manual Issue 3 Contents (detailed)

3. Contents (detailed)

1. About this manual ......................................................................................... 2

2. Contents (overview) ...................................................................................... 5

3. Contents (detailed) ........................................................................................ 6

4. iPortal ........................................................................................................... 8

4.1. The iPortal2 in detail ............................................................................................ 9

4.2. The iPortal2 system components ........................................................................ 10

4.3. Setting up the iPortal2 with your iOS device ....................................................... 10

4.3.1. Step 1 - place your iOS device in the iPortal cradle ........................................................ 12

4.3.2. Step 2 - pair the iPortal2 and the iOS device .................................................................. 14

4.3.3. Step 3 - download the iPortal Dashboard application .................................................... 15

4.3.4. Step 4 - optionally activate the iPortal Accessibility feature .......................................... 17

4.3.5. Step 5 - optionally activate the iPortal Mouse Mover feature ....................................... 20

4.4. Setting up the iPortal2 with your PC or laptop .................................................... 22

4.5. Setting up the iPortal 2 with your Apple iMac (OS X) ......................................... 26

4.6. iPortal2 Status LEDs ........................................................................................... 30

4.6.1. Bluetooth® wireless link flash codes (blue LED) .............................................................. 30

4.6.2. iPortal2 connection module flash codes (green LED) ..................................................... 30

4.7. Charging an iOS device ....................................................................................... 31

4.8. Charging or powering a second device ................................................................ 31

4.9. Supported remotes and operating modes .......................................................... 31

4.9.1. DX/DX2 Remotes ............................................................................................................ 32

4.9.2. Shark Remotes ................................................................................................................ 32

5. iPortal – Dashboard ..................................................................................... 33

5.1. Drive mode ........................................................................................................ 33

5.2. Seating mode ..................................................................................................... 33

5.3. About menu ....................................................................................................... 34

5.4. Settings menu .................................................................................................... 35

5.5. System messages ............................................................................................... 36

5.6. Status icons ........................................................................................................ 36

6. iPortal – Accessibility ................................................................................... 38

6.1. Using iPortal Accessibility with Apple’s VoiceOver ............................................. 39

6.1.1. Joystick Commands ......................................................................................................... 39

6.1.2. Navigation mode ............................................................................................................ 40

6.1.3. Text mode ....................................................................................................................... 41

6.2. Using iPortal Accessibility with Apple’s AssistiveTouch ....................................... 43

6.2.1. Enabling AssistiveTouch .................................................................................................. 44

6.2.2. Moving and selecting with the AssistiveTouch cursor .................................................... 44

6.2.3. The AssistiveTouch menu ............................................................................................... 48

7. iPortal – Mouse Mover ................................................................................ 51

Contents (detailed) GBK52983 iPortal2 User Manual Issue 3 7

7.1. Using Mouse Mover ........................................................................................... 51

7.1.1. Mouse-click mode ........................................................................................................... 51

7.1.2. Mouse-move mode ........................................................................................................ 52

8. iPortal Mouse Mover & Accessibility ........................................................... 53

9. Appendices .................................................................................................. 54

9.1. Quick Start Guide to iPortal Accessibility ............................................................ 54

9.1.1. DX-ACU3B ....................................................................................................................... 54

9.1.2. DX-REM24SD ................................................................................................................... 54

9.1.3. DX-REMG90 .................................................................................................................... 55

9.1.4. DX-REMG91 .................................................................................................................... 55

9.1.5. DX2-REMA-ACS2, DX2-REMB-ACS2, DX2-REM420, DX2-REM421 .................................. 55

9.1.6. DX2-REM550, DX2-REM551 ............................................................................................ 56

9.2. Alternative mode actions ................................................................................... 56

9.3. Tutorials for iPortal Accessibility with VoiceOver ............................................... 57

9.3.1. Navigating the iOS device ............................................................................................... 57

9.3.2. Using Applications .......................................................................................................... 61

9.4. Apple disclaimer ................................................................................................ 69

10. Index ........................................................................................................... 70

8 GBK52983 iPortal2 User Manual Issue 3 iPortal

4. iPortal

DYNAMIC CONTROLS’ iPortal is a bridge between your powered-wheelchair and your
communications technology.

When combined with an iOS device and the Dashboard
application, iPortal provides the powered-wheelchair user
with essential wheelchair information such as battery state,
driving speed, seating adjustments, and an emergency call
function.

When combined with an iOS device and the Accessibility feature, the powered-
wheelchair’s remote joystick is used to navigate and interact with your iOS device.

When combined with a PC or laptop and the Mouse Mover feature, the wh ee lch a ir ’s
joystick or other speciality input device is used to navigate and interact with your PC
or laptop’s mouse pointer.

iPortal GBK52983 iPortal2 User Manual Issue 3 9

Dashboard is a free application, and can be downloaded from the iPortal™ store via
iTunes. Once installed on your iOS device, Dashboard can also be used to manage
upgrades for the Accessibility and Mouse Mover features. Upgrades can be
purchased at any time, and in any order. Alternatively, the iPortal unit can be
purchased with either or both of the Accessibility and Mouse Mover features already
enabled, as shown in the table below.

iPortal2 part number

Description

DJ-BTINT

iPortal Dashboard

DJ-BTINT–ACC

iPortal Accessibility

DJ-BTINT–HID

iPortal Mouse Mover

DJ-BTINT–HID–ACC

iPortal Mouse Mover + Accessibility

4.1. The iPortal2 in detail

The iPortal2 is the front-runner of a new generation of powered-wheelchair
accessories that present a completely new approach to meeting a powered­wheelchair user’s needs and wishes.

The iPortal2, which is compatible with D

YNAMIC CONTROLS’ Shark, DX, and DX2

wheelchair controllers, can connect to an iOS device to display powered-wheelchair
information in real time.

The iPortal2 has the following features:

• connects with D

YNAMIC CONTROLS’ Shark, DX or DX2 wheelchair control systems

without reprogramming the wheelcha ir

• an adjustable mounting arm and cradle that attaches to the wheelchair and
conveniently positions the iOS device for the user

• an Apple USB charging port to keep the iOS device fully charged

• an auxiliary USB port (charging-only), for other devices

• wheelchair fault logging

• the iPortal Dashboard application displays wheelchair information in real time.

Using Bluetooth

®

technology to connect with the wheelchair system, the

following is provided:

o speed and speed range indicator
o compass heading (iPhone 3GS (or later) only)
o seat adjustment indicator
o battery state
o drive profile indicator
o emergency call function (iPhone only)

• with the Accessibility feature enabled, th e powered-wheelchair’s remote
joystick is used to navigate, interact and control your iOS device.

• with the Mouse Mover feature enabled, the wheelchair’s joystick or other
speciality input device is used to navigate and interact with your PC or
laptop’s mouse point er

• with the Mouse Mover + Accessibility features ena bled, the wheelchair’s
joystick or other speciality input devic e is used to navigate and interact with
your PC or laptop’s mouse pointer as well as navigate, interact and control
your iOS device.

10 GBK52983 iPortal2 User Manual Issue 3 iPortal

4.2. The iPortal2 system components

The following components are provided with the iPortal system. Note the names of
the components, as they will be referred to throughout the rest of this manual.

Note:

iPhone and iPod touch are not included in the packages. The cables (DK BUS, DX BUS, and Y-cable
(for Shark)), mounting arm and cradle must be ordered separately.

4.3. Setting up the iPortal2 with your iOS device

Before you can use your iPortal2 system, you will need to set up the iPortal2 with your
iOS device by placing your iOS device securely in the cradle, and then making sure
that the iPortal2 and your iOS device can communicate correctly. As a one-off set-up
process, you will also have to download the iPortal Dashboard application to run on
your iOS device.

The following section describes how to get your iPortal2 working with your iOS device
for the first time. The process is as follows:

• step 1 - place your iOS device in the iPortal cradle

• step 2 - pair the iPortal2 and the iOS device (this means establish a Bluetooth

connection)

• step 3 - download the iPortal Dashboard application

• step 4 - optionally activate the iPortal Accessibility feature

• step 5 - optionally activate the iPortal Mouse Mover feature

iPortal GBK52983 iPortal2 User Manual Issue 3 11

These topics are explained in more detail, in the sections following.

REFERENCE

For more details of iOS device features, capability, and minimum system requirements
visit www.apple.com

The iPhone, iPad and iPod touch U ser G u ides are available from

www.apple.com/support

NOTE

Dashboard can only display information it receives from your wheelchair control
system. Dashboard does not send any information back to your control system, and

cannot control the wheelchair.

WARNING
ALWAYS switch off the wheelchair system when leaving the wheelchair.
ALWAYS ensure that the wheelchair system is switched off before entering the

wheelchair.
ALWAYS switch off the wheelchair system when not in use.

12 GBK52983 iPortal2 User Manual Issue 3 iPortal

4.3.1. Step 1 - place your iOS device in the iPortal cradle

Make sure that you have the correct cradle for your device. Check the identifier as
shown below, right. Put your iPhone or iPod touch into the iPhone or iPod touch
cradle on your wheelchair. When your device is in position, you will f eel a click.

WARNING
iOS devices are not intended for use i n the rain or other wet

environments. To protect the iOS device from damage when
in a wet environment, it MUST be removed from the cradle
and stored in a dry place. Put the chargi ng cabl e c onnector
in the charging cable park.

The protective bung on the iPortal2 M UST be used when the charge-only socket is not
in use.

NOTE

The cradles included support both the iPhone 3 & 4 variants and the iPod touch 3.
For mounting solutions of other Apple iOS devices and models, consult your local

Dynamic Controls office or mobility dealer.

Put your iPhone or iPod
touch into the cradle at
the bottom first. Be s ure
that your device is
correctly located.

Push the top of your
device into the cradle.
You will feel the device
click into position.



Be sure your device is

secure in the cradle
before driving your
wheelchair.

The cradle identifier is
on the back of the
cradle above the
charging cable park.

iPhone

iPod touch

iPortal GBK52983 iPortal2 User Manual Issue 3 13

Adjust the mounting arm to position your device for comfortable operation.

WARNING

Do not position the cradle outside the frame of the wheelchair otherwise it c an strike
objects or passers-by, causing injury. Adjust the cradle such that it remains inside the

frame of the wheelchair.

Connect the charging cable to your device. When you turn on the power at your
Remote, your iOS device will beep or vibrate to confirm that it is receiving a charge
from the wheelchair battery.

14 GBK52983 iPortal2 User Manual Issue 3 iPortal

4.3.2. Step 2 - pair the iPortal2 and the iOS device

The Shark, DX or DX2 wheelchair control syste m communicates with your iOS device
via the iPortal2 module, using a Bluetooth® wireless link. Before using your iOS device
with your wheelchair control system, you must first pair (this means establish a
Bluetooth connection) your iOS device with the iPortal2.

To pair the devices, start from your iOS device Home screen, and then:

• browse to Settings ► General ► Bluetooth ;

• turn on Bluetooth. Your iOS device will start searching for nearby devices;

• on the wheelchair, turn the power off and on;

• when your iOS device finds your iPortal module, tap on it to connect to it.

Note, your iPortal2 module will be displayed as “iPortal2-xxxxxx”, where “xxxxxx” is a unique number
identifying your iPortal2.

NOTE

If you see an instruction on your iOS device to “cycle the power”, turn the power off
at your Remote, and then turn it on again.

Tap here to

connect to

your iPortal2

iPortal GBK52983 iPortal2 User Manual Issue 3 15

4.3.3. Step 3 - download the iPortal Dashboard application

To download the iPortal Dashboard application, you must have an iTunes Store
account and an active internet connection. You can use either your iOS device or
your computer to connect to the Internet and the iTunes Store. You can set up an
iTunes account at www.apple.com/itunes.

4.3.3.1. To download the iPortal Dashboard using your iOS device:

Start from the iOS device Home screen.

• Browse to the App Store

• Search for iPortal Dashboard

• Select iPortal Dashboard from the search results

• Tap INSTALL

If you use your iPhone to download the iPortal Dashboard application, the
application is installed automatically on your iPhone and is ready to use.

REFERENCE

For more details of how to download and i nstall an application from the iTunes Store,
refer to the iPhone, iPod touch, or iPad User Guides. The iPhone, iPod touch, and iPad

User Guides are available from www.apple.com/support

After your device and the iPortal2 have successfully paired,
the connection is li sted on the Bluetooth® menu.

Note that sometimes when attempting to pair your iOS
device with the iPortal2, one or the other may time out
while waiting for an input from you. If the procedure does
not work the first time, repeat the steps above.

If your chair is programmed to go into sleep mode after
only one minute of inactivity, the chair may enter this mode
during pairing, causing pairing to fail. If this is the case, ask
your therapist or dealer to increase the slee p time-out
value.

16 GBK52983 iPortal2 User Manual Issue 3 iPortal

4.3.3.2. To download iPortal Dashboard using your computer:

Start your Internet connection and start iTunes.

• Browse to the iTunes Store, and then browse to the App Store

• Search for iPortal Dashboard and select iPortal Dashboard from the search

results

• Click INSTALL

If you use your computer to download the iPortal Dashboard application, the
application will be install ed automatically on your iOS device next time you sync.

4.3.3.3. Firmware upgrades

The Dashboard application automatically checks for
newer versions of firmware for the iPortal2 module. If
the firmware is out-of-date, the Dashboard
application will ask you if you want to upgrade it
(see image right). It is strongly recommended to
perform the upgrade when asked.

If you do not want to upgrade the firmware
straightaway, then press the Later button and the
Dashboard application will start normally - you will
be asked to upgrade again after 24 hours has

passed.

If the time is convenient for you, press the Upgrade Now button.

CAUTION

DO NOT CYCLE THE POWER during the upgrade process as an interruption could

lead to the iPortal2 becoming inoperable.

iPortal GBK52983 iPortal2 User Manual Issue 3 17

The upgrade process will take several
minutes and comprises three parts:

Part 1 prepares the Connection
Module for receiving the upgrade.

Part 2 saves the new firmware to the
Connection Module.

Part 3 reprograms the Connection
Module with the new firmware.

On completion of part 3, the connection
is restored automatically.

In the unlikely event that the con n ec t i o n
fails to restore itself automatically, the
following message will be displayed on
the screen:

Please cycle the power to reconnect.

At this point you will have to cycle the
power yourself by switching your system’s
power off and then on.

4.3.4. Step 4 - optionally activate the iPortal Accessibility
feature

If your iPortal2 module does not have Accessibility enabled, then as a one-off
process, you can enable it through Dashboard.

To activate the iPortal Accessibility feature, you must have an active internet
connection on your iOS device, and be paired with the iPortal2 module (see section

4.3 to see how to pair the iOS device with the iPortal2).

NOTE

When activating the iPortal Accessibility feature, it is important that you DO NOT:

• press the iOS device Home button

• turn off the wheelchair’s power

• drive the wheelchair

To activate the iPortal Accessibility feature, proceed as shown below:

• Start the Dashboard application.

• Browse to Settings -> Purchase Upgrades

• Buy the Accessibility feature

18 GBK52983 iPortal2 User Manual Issue 3 iPortal

After performing the steps above,

• Select Buy from the AppStore

• Tap Buy on the confirm purchase screen

• Tap Use Existing Apple ID on the Sign In screen (To buy from the AppStore, you

must have an active AppStore account. If you do not have an AppStore
account, you can create one by selecting Create New Apple ID on the Sign
In screen)

• Enter your Apple ID and password and tap Ok

• Wait for the Thank You screen to pop up to confirm your successful purchase

• Click Ok

4.3.4.1. Completion of purchase

When the purchase is s uccessfully completed, the
iPortal2 module will restart.

Once the iPortal2 reconnects to the iOS device,
the iPortal Store screen on your iOS device will
show the Accessibility feature as Installed and will
automatically be activated on your iPortal2
module.

iPortal GBK52983 iPortal2 User Manual Issue 3 19

NOTE

If the unit does not restart automatic al l y, then you can power-cycle the unit (power
off, then power on) to enable the Accessibility feature.

20 GBK52983 iPortal2 User Manual Issue 3 iPortal

4.3.5. Step 5 - optionally activate the iPortal Mouse Mover
feature

If your iPortal2 module does not have Mouse Mover enabled, then as a one-off
process, you can enable it through Dashboard.

To activate the iPortal Mouse Mover feature, you must have an active internet
connection on your iOS device, and be paired with the iPortal2 module (see section

4.3 to see how to pair the iOS device with the iPortal2).

NOTE

When activating the iPortal Mouse Mover feature, it is important that you DO NOT:

• press the iOS device Home button

• turn off the wheelchair’s power

• drive the wheelchair

To activate the iPortal Mouse Mover feature, proceed as shown below:

• start the Dashboard application;

• browse to Settings -> Available Upgrades;

• buy the Mouse Mover feature.

After performing the steps above:

• select Buy from the AppStore ;

• tap Buy on the confirm purchase screen;

• tap Use Existing Apple ID on the Sign In screen. To buy from the AppStore,

you must have an acti ve AppStore account. If you do not have an AppStore
account, you can create one by selecting Create New Apple ID on the Sign
In screen.

• enter your Apple ID and password and tap Ok ;

• wait for the Thank You screen to pop up to confir m your successful purchase;

• click Ok;

iPortal GBK52983 iPortal2 User Manual Issue 3 21

4.3.5.1. Completion of purchase

When the purchase is s uccessfully completed, the
iPortal2 module will restart.

Once the iPortal2 reconnects to the iOS device,
the iPortal Store screen on your iOS device will
show the Mouse Mover feature as Installed and will
automatically be activated on your iOS device.

NOTE

If the unit does not restart automatic al l y, then you can power-cycle the unit (power
off, then power on) to enable the Mouse Mover feature.

22 GBK52983 iPortal2 User Manual Issue 3 iPortal

4.4. Setting up the iPortal2 with your PC or laptop

The following instructions describe how to pair the iPortal2 and a PC or laptop for use
with the iPortal Mouse Mover. These instructions are based on the Windows XP
operating system, but the principle is similar fo r both Vista, and Windows 7.

Before you begin, en s ure that iPortal2 is connected correctly to the wheelchair, and
then power up the Remote. The green status light of the iPortal2 will light up, and the
Bluetooth’s blue indicator will flash slowly.

Step 1

From your PC or laptop:

Open the Control Panel:

Start -> Control Panel

Select Bluetooth devices.

Step 2

In the Bluetooth Devices dialogue,
press the Add button.