TOSHIBA 3500 Portable Personal Computer User’s Manual
First edition November 2002
Disclaimer
This manual has been validated and reviewed for accuracy. The instructions and
descriptions it contains are accurate for the TOSHIBA 3500 Portable Personal
Computer at the time of this manual’s production. However, succeeding computers
and manuals are subject to change without notice. TOSHIBA assumes no liability
for damages incurred directly or indirectly from errors, omissions or discrepancies
between the computer and the manual.
Trademarks
Intel and Pentium are registered trademarks and SpeedStep is a trademark of Intel
Corporation.
Windows and Microsoft are registered trademarks of Microsoft Corporation.
Photo CD is a trademark of Eastman Kodak.
Other trademarks and registered trademarks not listed above may be used in this
manual.
FCC information
Product Name : Portégé 3500
Model number : PP350
FCC notice "Declaration of Conformity
Information"
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
❑Reorient or relocate the receiving antenna.
❑Increase the separation between the equipment and receiver.
❑Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
❑Consult the dealer or an experienced radio/TV technician for help.
WARNING: Only peripherals complying with the FCC class B limits may
be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in
interference to radio and TV reception. Shielded cables must be used
between the external devices and the computer’s external monitor port,
USB port and microphone jack. Changes or modifications made to this
equipment, not expressly approved by TOSHIBA or parties authorized by
TOSHIBA could void the user’s authority to operate the equipment. The
modular cable that comes with the computer must be used to connect a
modem. Connect the end of the modular cable with the core to the
computer.
FCC conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that
may cause undesired operation.
Contact
Address:TOSHIBA America Information Systems, Inc.
9740 Irvine Boulevard
Irvine, California 92618-1697
Telephone:(949) 583-3000
EU Declaration of Conformity
TOSHIBA declares, that the product: PP350* conforms to the following Standards:
Supplementary Information:“The product complies with the requirements
of the Low V oltage Directive 73/23/EEC, the
EMC Directive 89/336/EEC and/or the R&TTE
Directive 1999/05/EEC.”
This product is carrying the CE-Mark in accordance with the related European
Directives. Responsible for CE-Marking is TOSHIBA Europe, Hammfelddamm 8,
41460 Neuss, Germany.
VCCI Class B Information
Modem warning notice
Conformity Statement
The equipment has been approved to [Commission Decision “CTR21”] for panEuropean single terminal connection to the Public Switched Telephone Network
(PSTN).
However, due to differences between the individual PSTNs provided in different
countries/regions the approval does not, of itself, give an unconditional assurance
of successful operation on every PSTN network termination point.
In the event of problems, you should contact your equipment supplier in the first
instance.
Network Compatibility Statement
This product is designed to work with, and is compatible with the following
networks. It has been tested to and found to conform with the additional requirements conditional in EG 201 121.
GermanyATAAB AN005,AN006,AN007,AN009,AN010 and
DE03,04,05,08,09,12,14,17
GreeceATAAB AN005,AN006 and GR01,02,03,04
PortugalATAAB AN001,005,006,007,011 and P03,04,08,10
SpainATAAB AN005,007,012, and ES01
SwitzerlandATAAB AN002
All other countries/regions ATAAB AN003,004
Specific switch settings or software setup are required for each network, please refer
to the relevant sections of the user guide for more details.
The hookflash (timed break register recall) function is subject to separate national
type approvals. It has not been tested for conformity to national type regulations,
and no guarantee of successful operation of that specific function on specific
national networks can be given.
Japan regulations
Region selection
If you are using the computer in Japan, technical regulations described in the
Telecommunications Business Law require that you select the Japan region mode. It
is illegal to use the modem in Japan with any other selection.
Redial
Up to two redial attempts can be made. If more than two redial attempts are made,
the modem will return Black Listed. If you are experiencing problems with the
Black Listed code, set the interval between redials at one minute or longer.
Japan’s Telecommunications Business Law permits up to two redials on analogue
telephones, but the redials must be made within a total of three minutes.
The internal modem is approved by Japan Approvals Institute for Telecommunications Equipment.
A00-0940JP
Pursuant to FCC CFR 47, Part 68:
When you are ready to install or use the modem, call your local telephone company
and give them the following information:
❑The telephone number of the line to which you will connect the modem
❑The registration number that is located on the device
The FCC registration number of the modem will be found on either the device which
is to be installed, or, if already installed, on the bottom of the computer outside of
the main system label.
❑The Ringer Equivalence Number (REN) of the modem, which can vary. For the
REN of your modem, refer to your modem’s label.
The modem connects to the telephone line by means of a standard jack called the
USOC RJ11C.
Type of service
Your modem is designed to be used on standard-device telephone lines. Connection to telephone company-provided coin service (central office implemented
systems) is prohibited. Connection to party lines service is subject to state tariffs. If
you have any questions about your telephone line, such as how many pieces of
equipment you can connect to it, the telephone company will provide this information upon request.
Telephone company procedures
The goal of the telephone company is to provide you with the best service it can. In
order to do this, it may occasionally be necessary for them to make changes in their
equipment, operations, or procedures. If these changes might affect your service or
the operation of your equipment, the telephone company will give you notice in
writing to allow you to make any changes necessary to maintain uninterrupted
service.
If problems arise
If any of your telephone equipment is not operating properly, you should immediately remove it from your telephone line, as it may cause harm to the telephone
network. If the telephone company notes a problem, they may temporarily discontinue service. When practical, they will notify you in advance of this disconnection.
If advance notice is not feasible, you will be notified as soon as possible. When
you are notified, you will be given the opportunity to correct the problem and
informed of your right to file a complaint with the FCC. In the event repairs are ever
needed on your modem, they should be performed by TOSHIBA Corporation or an
authorized representative of TOSHIBA Corporation.
Disconnection
If you should ever decide to permanently disconnect your modem from its present
line, please call the telephone company and let them know of this change.
Fax branding
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person
to use a computer or other electronic device to send any message via a telephone
fax machine unless such message clearly contains in a margin at the top or bottom
of each transmitted page or on the first page of the transmission, the date and time it
is sent and an identification of the business, other entity or individual sending the
message and the telephone number of the sending machine or such business, other
entity or individual. In order to program this information into your fax modem, you
should complete the setup of your fax software before sending messages.
Instructions for IC CS-03 certified equipment
1 The Industry Canada label identifies certified equipment. This certification
means that the equipment meets certain telecommunications network protective,
operational and safety requirements as prescribed in the appropriate Terminal
Equipment Technical Requirements document(s). The Department does not
guarantee the equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be
connected to the facilities of the local telecommunications company. The
equipment must also be installed using an acceptable method of connection.
The customer should be aware that compliance with the above conditions may
not prevent degradation of service in some situations. Repairs to certified
equipment should be coordinated by a representative designated by the
supplier. Any repairs or alterations made by the user to this equipment, or
equipment malfunctions, may give the telecommunications company cause to
request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system,
if present, are connected together. This precaution may be particularly important
in rural areas.
CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority,
or electrician, as appropriate.
2 The user manual of analog equipment must contain the equipment’s Ringer
Equivalence Number (REN) and an explanation notice similar to the following:
The Ringer Equivalence Number (REN) of the modem, which can vary. For the
REN of your modem, refer to your modem’s label.
NOTICE: The Ringer Equivalence Number (REN) assigned to each
terminal device provides an indication of the maximum number of
terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject
only to the requirement that the sum of the Ringer Equivalence Numbers
of all the devices does not exceed 5.
3 The standard connecting arrangement (telephone jack type) for this equipment is
jack type(s): USOC RJ11C.
The IC registration number of the modem is shown below.
Canada: 1353 11026A
Notes for Users in Australia and New Zealand
Modem warning notice for Australia
Modems connected to the Australian telecoms network must have a valid Austel
permit. This modem has been designed to specifically configure to ensure compliance with Austel standards when the country/region selection is set to Australia.
The use of other country/region setting while the modem is attached to the
Australian PSTN would result in you modem being operated in a non-compliant
manner. To verify that the country/region is correctly set, enter the command ATI
which displays the currently active setting.
To set the country/region permanently to Australia, enter the following command
sequence:
A T%TE=1
ATS133=1
AT&F
AT&W
A T%TE=0
ATZ
Failure to set the modem to the Australia country/region setting as shown above
will result in the modem being operated in a non-compliant manner. Consequently,
there would be no permit in force for this equipment and the Telecoms Act 1991
prescribes a penalty of $12,000 for the connection of non-permitted equipment.
Notes for use of this device in New Zealand
❑The grant of a Telepermit for a device in no way indicates Telecom acceptance
of responsibility for the correct operation of that device under all operating
conditions. In particular the higher speeds at which this modem is capable of
operating depend on a specific network implementation which is only one of
many ways of delivering high quality voice telephony to customers. Failure to
operate should not be reported as a fault to Telecom.
❑In addition to satisfactory line conditions a modem can only work properly if:
a/ it is compatible with the modem at the other end of the call and
b/ the application using the modem is compatible with the application at the
other end of the call - e.g., accessing the Internet requires suitable
software in addition to a modem.
❑This equipment shall not be used in any manner which could constitute a
nuisance to other Telecom customers.
❑Some parameters required for compliance with Telecom’s PTC Specifications
are dependent on the equipment (PC) associated with this modem. The
associated equipment shall be set to operate within the following limits for
compliance with Telecom Specifications:
a/ There shall be no more than 10 call attempts to the same number within
any 30 minute period for any single manual call initiation, and
b/ The equipment shall go on-hook for a period of not less than 30 seconds
between the end of one attempt and the beginning of the next.
c/ Automatic calls to different numbers shall be not less than 5 seconds
apart.
❑Immediately disconnect this equipment should it become physically damaged,
and arrange for its disposal or repair.
❑The correct settings for use with this modem in New Zealand are as follows:
ATB0 (CCITT operation)
AT&G2 (1800 Hz guard tone)
AT&P1 (Decadic dialing make-break ratio =33%/67%)
ATS0=0 (not auto answer)
ATS10=less than 150 (loss of carrier to hangup delay, factory default of 15
recommended)
ATS11=90 (DTMF dialing on/off duration=90 ms)
ATX2 (Dial tone detect, but not (U.S.A.) call progress detect)
❑When used in the Auto Answer mode, the S0 register must be set with a value
of 3 or 4. This ensures:
(a) a person calling your modem will hear a short burst of ringing before the
modem answers. This confirms that the call has been successfully
switched through the network.
(b) caller identification information (which occurs between the first and
second ring cadences) is not destroyed.
❑The preferred method of dialing is to use DTMF tones (ATDT...) as this is
faster and more reliable than pulse (decadic) dialing. If for some reason you
must use decadic dialing, your communications program must be set up to
record numbers using the following translation table as this modem does not
implement the New Zealand “Reverse Dialing” standard.
Number to be dialed: 0 1 2 3 4 5 6 7 8 9
Number to program into computer: 0 9 8 7 6 5 4 3 2 1
Note that where DTMF dialing is used, the numbers should be entered
normally.
❑The transmit level from this device is set at a fixed level and because of this
there may be circumstances where the performance is less than optimal. Before
reporting such occurrences as faults, please check the line with a standard
Telepermitted telephone, and only report a fault if the phone performance is
impaired.
❑It is recommended that this equipment be disconnected from the Telecom line
during electrical storms.
❑When relocating the equipment, always disconnect the Telecom line connec-
tion before the power connection, and reconnect the power first.
❑This equipment may not be compatible with Telecom Distinctive Alert ca-
dences and services such as FaxAbility.
NOTE THAT FAULT CALLOUTS CAUSED BY ANY OF THE ABOVE
CAUSES MAY INCUR A CHARGE FROM TELECOM
General conditions
As required by PTC 100, please ensure that this office is advised of any changes to
the specifications of these products which might affect compliance with the relevant
PTC Specifications.
The grant of this Telepermit is specific to the above products with the marketing
description as stated on the Telepermit label artwork. The Telepermit may not be
assigned to other parties or other products without Telecom approval.
A Telepermit artwork for each device is included from which you may prepare any
number of Telepermit labels subject to the general instructions on format, size and
colour on the attached sheet.
The Telepermit label must be displayed on the product at all times as proof to
purchasers and service personnel that the product is able to be legitimately
connected to the Telecom network.
The Telepermit label may also be shown on the packaging of the product and in the
sales literature, as required in PTC 100.
The charge for a Telepermit assessment is $337.50. An additional charge of $337.50
is payable where an assessment is based on reports against non-Telecom New
Zealand Specifications. $112.50 is charged for each variation when submitted at the
same time as the original.
An invoice for $NZ1237.50 will be sent under separate cover.
Parts Numbers .................................................................................... I-1
Glossary
Index
xviii
Preface
Congratulations on your purchase of the TOSHIBA 3500 computer. This powerful,
lightweight notebook computer is designed to provide years of reliable, highperformance computing.
This manual tells how to set up and begin using your TOSHIBA 3500 computer. It
also provides detailed information on configuring your computer, basic operations
and care, using optional devices and troubleshooting.
If you are a new user of computers or if you’re new to portable computing, first read
over the Introduction and The Grand Tour chapters to familiarize yourself with the
computer’s features, components and accessory devices. Then read Getting Started
for step-by-step instructions on setting up your computer.
If you are an experienced computer user, please continue reading the preface to
learn how this manual is organized, then become acquainted with this manual by
browsing through its pages. Be sure to look over the Special features section of the
Introduction, to learn about features that are uncommon or unique to the computers
and carefully read HW Setup and Passwords. If you are going to install PC cards or
connect external devices such as a monitor, be sure to read Chapter 8, Optional
Devices.
Manual contents
This manual is composed of nine chapters, nine appendixes, a glossary, and an
index.
Chapter 1, Introduction, is an overview of the computer’s features, capabilities, and
options.
Chapter 2, The Grand Tour, identifies the components of the computer and briefly
explains how they function.
Chapter 3, Getting Started, provides a quick overview of how to begin operating
your computer in PC mode and Tablet PC mode and gives tips on safety and
designing your work area.
Chapter 4, Operating Basics, includes instructions on using the following devices:
Touch Pad (Pen (Stylus)), external diskette drive, wireless communication features,
LAN and internal modem.
xix
User's Manual
Chapter 5, The Keyboard, describes special keyboard functions including the
keypad overlay and hotkeys.
Chapter 6, Power and Power-Up Modes, gives details on the computer’s power
resources and battery save modes.
Chapter 7, HW Setup and Passwords, explains how to configure the computer using
the HW Setup program. It also tells how to set a password.
Chapter 8, Optional Devices, describes the optional hardware available.
Chapter 9, Troubleshooting, provides helpful information on how to perform some
diagnostic tests, and suggests courses of action if the computer doesn’t seem to be
working properly.
The Appendixes provide technical information about your computer.
The Glossary defines general computer terminology and includes a list of acronyms
used in the text.
The Index quickly directs you to the information contained in this manual.
Conventions
This manual uses the following formats to describe, identify, and highlight terms
and operating procedures.
Abbreviations
On first appearance, and whenever necessary for clarity, abbreviations are enclosed
in parentheses following their definition. For example: Read Only Memory
(ROM). Acronyms are also defined in the Glossary.
Icons
Icons identify ports, dials, and other parts of your computer. The indicator panel
also uses icons to identify the components it is providing information on.
Keys
xx
Conventions
The keyboard keys are used in the text to describe many computer operations. A
distinctive typeface identifies the key top symbols as they appear on the keyboard.
For example, Enter identifies the Enter key.
Key operation
Some operations require you to simultaneously use two or more keys. We identify
such operations by the key top symbols separated by a plus sign (+). For example,
Ctrl + C means you must hold down Ctrl and at the same time press C. If three
keys are used, hold down the first two and at the same time press the third.
ABCWhen procedures require an action such as clicking an icon or entering
text, the icon’s name or the text you are to type in is represented in the
type face you see to the left.
Display
ABCNames of Windows® or icons or text generated by the computer that
appears on its display screen is presented in the type face you see to the
left.
Messages
Messages are used in this manual to bring important information to your attention.
Each type of message is identified as shown below.
CAUTION: Pay attention! A caution informs you that improper use of
equipment or failure to follow instructions may cause data loss or
damage your equipment.
NOTE: Please read. A note is a hint or advice that helps you make best
use of your equipment.
xxi
User's Manual
xxii
General Precautions
TOSHIBA computers are designed to optimize safety, minimize strain and withstand
the rigors of portability. However, certain precautions should be observed to further
reduce the risk of personal injury or damage to the computer.
Be certain to read the general precautions below and to note the cautions included
in the text of the manual.
Stress injury
Carefully read the Instruction Manual for Safety & Comfort. It contains information
on prevention of stress injuries to your hands and wrists than can be caused by
extensive keyboard use. Chapter 3, Getting Started, also includes information on
work space design, posture and lighting that can help reduce physical stress.
Heat injury
G Avoid prolonged physical contact with the bottom of the computer. If the
computer is used for long periods, its surface can become very warm. While the
temperature will not feel hot to the touch, if you maintain physical contact with
the computer for a long time (if you rest the computer on your lap, for example)
your skin might suffer low-heat injury.
G If the computer has been used for a long time, avoid direct contact with the
metal plate supporting the I/O ports. It can become hot.
G The surface of the AC adaptor can become hot when in use. This condition
does not indicate a malfunction. If you need to transport the AC adaptor,
disconnect it and let it cool before moving it.
G Do not lay the AC adaptor on a material that is sensitive to heat. The material
could be damaged.
Pressure or impact damage
Do not apply heavy pressure to the computer or subject it to strong impact.
Excessive pressure or impact can cause damage to computer components or
otherwise cause malfunctions.
xxiii
User's Manual
PC card overheating
Some PC cards can become hot with prolonged use. Overheating of a PC card can
result in errors or instability in the PC card operation. Also be careful when you
remove a PC card that has been used for a long time.
This chapter provides an equipment checklist, and it identifies the computer’s
features, options and accessories.
CAUTION: Some of the features described in this manual may not
function properly if you use an operating system that was not preinstalled
by TOSHIBA.
Equipment checklist
Carefully unpack your computer. Save the box and packing materials for future use.
Check to make sure you have all the following items:
❑PORTÉGÉ 3500 Portable Personal Computer
❑Universal AC Adaptor and power cord
❑Pen (Stylus)
❑Modular cable
I
NTRODUCTION
Windows XP Tablet PC Edition
❑The following software is preinstalled:
• Microsoft® Windows XP Tablet PC Edition
• TOSHIBA Modem driver
• TOSHIBA Display driver
• TOSHIBA Touch Pad driver
• TOSHIBA Sound driver
• TOSHIBA Bluetooth drivers (Can be used only in Bluetooth models)
• TOSHIBA Wireless LAN Driver
• TOSHIBA Software Modem Driver
• TOSHIBA SD card Driver
• TOSHIBA Utilities
• TOSHIBA Hotkey Utility for Display Devices
• TOSHIBA Power Saver
1-1
User's Manual
• TOSHIBA Common Modules
• TOSHIBA Console
• TOSHIBA Network Device Switch
• TOSHIBA Skins for Windows Media Player
INTRODUCTION
• Online manual
• Sensiva Symbol Commander
TM
❑Documentation:
• PORTÉGÉ 3500 Portable Personal Computer User’s Manual
• Microsoft Windows XP Tablet PC Edition manual package
• Instruction Manual for Safety & Comfort
• End User License Agreement
• International Limited Warranty (ILW) Instruction
(This instruction is included only with computers sold in ILW supported
areas.)
❑Product Recovery CD-ROM (contains TOSHIBA Management Console, which
is not preinstalled)
1-2
Features
Features
The computer uses TOSHIBA’s advanced Large Scale Integration (LSI),
Complementary Metal-Oxide Semiconductor (CMOS) technology extensively to
provide compact size, minimum weight, low power usage, and high reliability. This
computer incorporates the following features and benefits:
Processor
Built-inMobile Intel® Pentium® III processor 1.33 GHz - M with
Enhanced Intel® SpeedStep™ Technology incorporates a
math coprocessor and 32 KB cache.
Memory
Built-inSDR (S Data Rate) modules are available in 128 or 256 or
512 MB. Memory modules can be installed in the two
memory slots for a maximum of 1 GB system memory.
Expansion slotThe computer has two slots for Random Access Memory
(RAM) cards. System memory up to 1 GB can be installed.
Level 2 cacheA 512 KB level 2 cache is provided to maximize perfor-
mance.
Video RAMVideo display uses 16 MB of system memory as video
RAM.
I
NTRODUCTION
Disks
Internal hard diskAvailable in four sizes.
20.0 billion bytes (18.63 GB)
30.0 billion bytes (27.94 GB)
40.0 billion bytes (37.25 GB)
60.0 billion bytes (55.88 GB)
Display
The computer’s LCD panel supports high-resolution video graphics. The screen
can be set at a wide range of viewing angles for maximum comfort and readability.
1-3
User's Manual
Built-in12.1" XGA-TFT, 1024 horizontal x 768 vertical pixels, up
to 16 M colors. This resolution can be changed in Tablet
PC mode. Refer to xxxxxxx for the details.
performance. Refer to Appendix B for more information.
Keyboard
Built-in84 keys or 85 keys, compatible with IBM enhanced
keyboard, embedded numeric overlay, dedicated cursor
control, and keys.
Touch pad
Built-inA touch pad and control buttons in the palm rest enable
control of the on-screen pointer and scrolling of windows.
Pen (Stylus)
SuppliedA pen enables data entry directly through the display
screen.
Power
Ports
1-4
Battery PackThe computer is powered by one rechargeable lithium-ion
Battery Pack.
RTC batteryThe internal RTC battery backs up the Real Time Clock
(RTC) and calendar.
AC adaptorThe universal AC adaptor provides power to the system
and recharges the batteries when they are low. It comes
with a detachable power cord. Because it is designed for
universal use, it can operate in a range between 100 and 240
volts AC.
HeadphoneEnables connection of a stereo headphones.
MicrophoneEnables connection of a monaural microphone.
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