Dynabook UPA3501WL, UPA3489WL, UPA3503WL, UPA3490G3, UPA3440WL Operators Guide

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Wireless WAN Guide

Keep this guide in a convenient place to access important
information about your wireless product.

If you need assistance:

❖ Toshiba’s Support Web site

pcsupport.toshiba.com

❖ Toshiba Global Support Centre

Calling within the United States [phone]

Calling from outside the United States [phone]
Please fill in for your reference and future use:
Model name______________________________________
Part number______________________________________
Serial number____________________________________

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2

Safety Icons

This guide contains safety instructions that must be observed
in order to avoid potential hazards that could result in
personal injuries, damage to your equipment, or loss of data.
These safety cautions have been classified according to the
seriousness of the risk, and icons highlight these instructions
as follows:

Indicates an imminently hazardous situation which, if not avoided,
will result in death or serious injury.

Indicates a potentially hazardous situation which, if not avoided,
could result in death or serious injury.

Indicates a potentially hazardous situation which, if not avoided, may
result in minor or moderate injury.

Indicates a potentially hazardous situation which, if not avoided, may
result in property damage.

Provides important information.

Other icons used

Additional icons highlight other helpful or educational
information:

TECHNICAL NOTE: This icon highlights technical information about
the computer.

HINT: This icon denotes helpful hints and tips.

DEFINITION: This icon indicates the definition of a term used in the
text.

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3

Contents

Introduction ........................................................................................ 4

Trademarks ......................................................................................... 5

Copyright ............................................................................................ 5

Patents and Licenses .......................................................................... 5

Getting Started.................................................................................... 6

Using VZAccess Manager ................................................................... 7

VZAccess Manager Preferences........................................................ 14

Additional Features ........................................................................... 21

Settings in Other Applications........................................................... 26

Troubleshooting................................................................................ 37

Glossary............................................................................................ 39

Index.................................................................................................. 43

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Introduction

Your Toshiba Notebook PC comes with an installed wireless
WAN device and VZAccess Manager software preinstalled
on your system. This gives you a high-speed connection to
the Internet, corporate intranet, and your email while you're
away from the office. This guide provides all the information
you need to get started and use your new Toshiba 3G module
module and VZAccess Manager software.

Safety Hazards

Please read the Instruction for Safety and Comfort manual
that shipped with your system. It contains important safety
information. The User's Guide that is preinstalled on your
system also contains important wireless information.

Using your PC aboard an aircraft:
Present aviation agency regulations and airline policies typically

require that you turn off your PC and any wireless communication
switches or devices before boarding an aircraft.

While it is foreseeable that during certain non-critical phases of your
flight, certain PC and/or wireless technologies might be permitted
for use on board an aircraft, use of wireless WAN communication is
normally prohibited. Since this PC is equipped with the wireless
WAN feature, please be sure to turn off the wireless communication
switch even if use of wireless LAN and/or Bluetooth is permitted. For
this PC model, a single wireless switch controls all wireless commu­nications and wireless LAN and/or Bluetooth cannot be selectively
turned on without also turning on wireless WAN. If the wireless
switch is turned on, wireless WAN radio waves may be transmitted.

Unapproved use of PC and/or wireless communication might
interfere with navigation and aircraft communication systems,
possibly causing serious injury.

4Introduction

Limitation of Liability

While Toshiba has made every effort at the time of
publication to ensure the accuracy of the information herein,
product specifications, configurations, system component/
options availability are all subject to change without notice.

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5

Trademarks

Trademarks

Verizon Wireless is a trademark of Verizon Trademark
Services LLC, and the other trademarks, logos, and service
marks (collectively the "Trademarks") used in this document
are the property of Verizon Wireless or their respective
owners. Nothing contained in this document should be
construed as granting by implication, estoppel, or otherwise,
a license or right of use of Verizon Wireless or any other
Trademark displayed in this help file without the written
permission of Verizon Wireless or its respective owner.

VZAccessSM is a service mark of Verizon Wireless

Microsoft®, MSN®, ActiveSync®, Outlook®, Outlook
Express
trademarks of Microsoft
and/or other countries.

Netscape and the Netscape N and Ship's Wheel logos are
registered trademarks of Netscape Communications
Corporation in the U.S. and other countries.

AOL® is a registered trademark of America Online, Inc.
HotSync
All other brand and product names are trademarks or

registered trademarks of their respective companies.

®

and Windows® are either registered trademarks or

®

is a registered trademark of Palm, Inc.

®

Corporation in the United States

Copyright

(c) 2006 Toshiba America Information Systems, Inc.

Patents and Licenses

Licensed by QUALCOMM Incorporated under one or more
of the following patents:

4,901,307 5,490,165 5,056,109 5,504,773 5,101,501
5,506,865 5,109,390 5,511,073 5,228,054 5,535,239
5,267,261 5,544,196 5,267,262 5,568,483 5,337,338
5,600,754 5,414,796 5,657,420 5,416,797 5,659,569
5,710,784 5,778,338

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Getting Started

This section will walk you through how to get started using
your Toshiba 3G module. This includes using the VZAccess
Manager software and setting up a data session to connect to
the Internet.

This guide

This guide offers important information about your wireless
WAN and VZAccess Manager software, including solutions
to the most common problems, plus features and options.

Supported services

VZAccess Manager supports the following services from
Verizon Wireless*:

❖ BroadbandAccess - Verizon Wireless BroadbandAccess

is one of the fastest, fully mobile wireless Internet data

solutions available. Quickly download complex files and

view email attachments at broadband-like speeds

(typically 300-500 Kbps, capable of reaching 2 Mbps).

Visit www.verizonwireless.com/b2c/mobileoptions/

broadband/index.jsp for service availability and

additional details.

6Getting Started

Present BroadbandAccess equipment devices also support
NationalAccess.

NationalAccess - NationalAccess delivers typical speeds

❖

of 60 to 80 Kbps, bursting up to 144 Kbps**. This

service requires a subscription to a NationalAccess plan.

Additional information is available at

www.verizonwireless.com/b2c/mobileoptions/

nationalaccess/index.jsp..

* 3G Wireless use requires separately purchased subscription service from Verizon

Wireless. Access limited to coverage area. See www.verizonwireless.com.

** Speed claim based on network tests using 101 Kilobyte FTP data files. Actual

throughput speed and coverage may vary.

You do not need a separate Internet service provider (ISP) to access
the Internet when using NationalAccess or BroadbandAccess.

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7

Using VZAccess Manager

Using VZAccess Manager

Today's online world offers more services everyday and the
Toshiba 3G module provides you with the tools you need to
take advantage of the best in connectivity solutions. With
VZAccess Manager, enjoy the freedom and convenience of
wireless Internet connectivity from your Toshiba notebook
computer.

Features

WWAN (Wireless Wide Area Network) specific features

❖ Creates a NationalAccess - BroadbandAccess

connection. This connection will automatically attempt
connecting via NationalAccess if the BroadbandAccess
service is unavailable.

❖ Signal strengh for most wireless phones.
❖ Features a test function for your WWAN device.

Other features

❖ Can launch your browser, email client, VPN or a program

of your choice upon connection.

❖ Logs connections used, connection duration, and bytes

sent and received.

❖ Supports TXT messaging.

Getting Started with VZAccess Manager

To launch VZAccess Manager:

❖ Double-click the VZAccess Manager icon on your

desktop, or click the Windows
Programs, and then select VZAccess

The Networks view

By default, VZAccess Manager will open the Networks view ,
allowing you to manage your wireless connection. This view
lists all currently available network connections and indicates
their respective signal strengths
network shown in the Available Networks display,
“NationalAccess-BroadbandAccess.”

Your 3G module is a BroadbandAccess capable device, so a
NationalAccess-BroadbandAccess connection will
automatically be created. This connection will use

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®

Start menu, then

. Normally, there will be one

Manager.

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BroadbandAccess, if available, and will automatically
attempt a NationalAccess connection when
BroadbandAccess is not available.

❖ If your expected connection does not display, select

Refresh Networks from the Options menu. VZAccess

Manager will look for your wireless device(s) and verify

network availability.

❖ To update the signal strength of your WWAN, select

Refresh Signal Levels from the Options menu.

❖ The status bar along the bottom of the window displays

your current connection state and the elapsed time of any

connection.

8Using VZAccess Manager

(Sample Illustration) Network View

Connecting to the Internet

Once your WWAN device is properly configured, connecting
to the Internet is as simple as selecting your network
connection and clicking the Connect button.

1 Select NationalAccess - BroadbandAccess as your

network.
2 Click the Connect button.

To end your current session, click Disconnect.

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Using VZAccess Manager

The status bar

Information regarding your current network connection can
be viewed in the status bar along the bottom of the VZAccess
Manager main screen.

VZAccess Manager will display status information at the
bottom of the screen during the connection process and while
your connection remains active.

❖ When not connected, the status in the lower left corner

will display "Not connected," and the timer will display
"00:00:00."

❖ When connected, the status will disp lay "Connected" and

the elapsed timer will begin to run.

❖ When a connection is active, its name will appear as bold

text.

This status is also reflected in the Task Tray icon.

Connected

Idle - Not Connected

Connecting

Disconnecting

(Sample Illustration) Task Tray Icons

A window will also slide out of the tray showing when you
connect and disconnect from networks.

This pop-up can be turned off, as desired, by selecting Tools,
then Preferences, then clicking the Options tab, and then un­checking Show popup status windows by tray.

❖ Right-clicking on the tray icon provides additional

options.

❖ Double-clicking on the tray icon displays the application.

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❖ Placing your cursor over the tray icon displays the

current connection status.
Based on your preferences, your browser, email or VPN

program can be automatically launched, or you can launch
another software program (for example, a Microsoft
application). You can also specify if non-wireless accounts
show in the drop-down list or only your wireless WAN
network connections. For more information, refer to “Setting
Your Preferences”.

Always use the VZAccess Manager when connecting via
NationalAccess - BroadbandAcces. This will ensure that the wireless
device is configured properly before connecting.

At any time during connection, you can check your current
speed and throughput in the Statistics tab of the Session
Information window. To display this window, select
Statistics from the Options menu.

®

Office

10Using VZAccess Manager

(Sample Illustration) Sessions Information Window

The Session Information window also contains a My
Computer tab for accessing detailed information about your
computer. This information is often helpful when
troubleshooting a problem.

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Using VZAccess Manager

Additional information about the NationalAccess connection

If you are using the NationalAccess - BroadbandAccess
connection and the call fails when you try to connect,
VZAccess Manager will return to its idle state. In this case,
you should try to connect again.

Dormant Data Sessions

NationalAccess - BroadbandAccess data sessions become
dormant if you are not sending or receiving data. As soon as
you resume sending or receiving data, the data session will
return to an active state.

Depending on your device and your NationalAccess or
BroadbandAccess plan, your data session may disconnect
during a dormant state. If this occurs, select Disconnect, and
then Connect again. Refer to your Verizon Calling Plan
brochure for details or visit www.verizonwireless.com.

TXT Messaging

VZAccess Manager supports TXT messaging.

(Sample Illustration) TXT Messaging View

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Receiving TXT messages

❖ All of your TXT messages appear in the list box at the

top of the TXT messaging view . By default, both sent and

received messages display.

❖ To filter your messages, click the View toolbar button

and then select Received Messages, Sent Messages or

All Messages.

❖ If you are in the TXT Messaging view and a new

message arrives, the message will automatically appear

in the list and be displayed in bold.

❖ To view a long TXT message, select the message in the

list view. The details of the message will appear below

the list.

❖ If you are not in the TXT Messaging view and a new

message arrives, a TXT icon will appear in the status bar

showing that new messages are available. There is also a

TXT preference option that can automatically switch

VZAccess to the TXT Messaging view when new

messages arrive. By default, this feature is turned off.

❖ To reply to an inbound message, select the message and

press the Reply toolbar button. The phone number of the

sender will automatically be entered. Enter your new

message and press the Send button to send the message.

❖ To forward an inbound message, select the message and

press the Forward toolbar button. The message will be

entered and prefixed with a "FW:". Press the Send button

to send the message.

❖ To resend a message, select the message and press the

Resend toolbar button. The phone number and message

will automatically be entered. Press the

resend the message.

Sending TXT messages

❖ To send a TXT message to an individual or to multiple

Verizon Wireless messaging subscribers, simply enter a

Verizon Wireless 10-digit mobile number or click on the

To button to open your Contact List. Separate each

mobile number with a comma, (Ex: 4529067334,

6594556321).

12Using VZAccess Manager

Send button to

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Using VZAccess Manager

❖ To send a TXT message to one of the entries in your

Contact List, click the To button to open the Contacts
window.

Double-click the name of the user to add them to the
Send To field.

T o select multiple names from the list , hold down the Ctrl
key while you click on the desired names.

❖ Enter the Phone Number and Message.
❖ The character counter counts all the characters typed in

the message field (from 0 to 160).

❖ Click the Send button.

TXT contacts

The Address Book allows you to store the names and mobile
numbers of your personal contacts.

To create a personal contact:

❖ From the Contact List dialog, press the Add button.
❖ Enter the name of the contact in the Name field.
❖ Enter the 10-digit mobile number into the Mobile 1 field.
❖ The Mobile 2 field can be used to enter a second mobile

phone number. This is used if the individual sends you a
message from this number. You will see the user's name
next to the inbound message instead of the phone
number.

❖ Click the OK button. The contact name displays in the

list.

To edit a personal contact:

❖ Click a name in your contact list and press the Edit

button.

❖ Make the necessary changes and then click the OK

button.

❖ Clicking the Cancel button will not save any changes

you have made.

❖ Clicking the Delete button will remove that name from

your list.

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VZAccess Manager Preferences

Options tab

To display the Options tab, click on Tool s, then Preferences,
and then click the Options tab.

14VZAccess Manager Preferences

(Sample Illustration) Options Tab

The following options are available on the Options tab:
Minimize Application into tray: When selected, when you

minimize VZAccess Manager, instead of taking up space on
your desktop, it will disappear. To re-display it, double-click
on the tray icon (alternatively, you can right-click on the icon
and select Show Application). You can minimize the main
VZAccess Manager window by selecting the minimize icon
in the upper right corner of the main window.

Show popup status windows by tray: Enables a popup
status notification above the task bar whenever a connection
status changes.

Run VZAccess Manager at startup: Selecting this option
adds VZAccess Manager to the Windows

®

startup group;
unchecking it removes VZAccess Manager from the startup
group.

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