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Contents
1. Introduction
2. Safety Notices
3. Ready to Use
3.1 Packing List
3.2 Product Appearance
3.3 Instructions on Keys
3.4 Features Overview
3.5 Technical Specifications
4. Quick Guides
4.1 Switch On/Off
4.2 Battery Management and Charging
4.3 Operation of the Function Icons
4.4 Add, Move or Delete Desktop Icon
5. Operation Details
5.1 Music Player
5.2 Video and Picture Player
5.2.1 Video Player
5.2.2 Picture Player
5.3 Recorder
5.4 File Manager
5.5 Web Browser
5.6 Camera
5.7 Calculator
5.8 Clock
5.9 External Storage
6. Settings Operation
6.1 Wireless & Networks Setting
6.1.1 Internal Wi-Fi Function
6.1.2 External 3G USB Dongle Function
6.1.3 External RJ45 USB Dongle Function (optional feature)
6.1.4 Data Usage
6.2 Device setting
6.2.1 Sound
6.2.2 Display
6.2.3 Storage
6.2.4 Battery
6.2.5 Apps
6.3 Personal Settings
6.3.1 Accounts & Sync
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6.3.2 Location Services
6.3.3 Security
6.3.4 Language & Input
6.3.5 Backup & Reset
6.4 System Settings
6.4.1 Date & Time
6.4.2 Accessibility
6.4.3 Developer Options
6.4.4 About Tablet
7. Firmware Upgrade
8. Troubleshooting
www.dxtreme.com.au
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1. Introduction
Dear Customers,
Thank you very much for purchasing our product!
This Tablet PC has a built-in high performance Wi-Fi receiver
module, supporting an external 3G USB-DONGLE wireless network
card, using broadband wireless networks, breaking through the
restraint of network cables; it will bring you into the portable media
player world and fulfill your entertainment needs. It also supports
picture browsing, e-book reading, games, online chat and other
functions; various settings will fully show your individuality.
To operate this tablet easily, first, please read this User Manual
included with the tablet. Then you will have a better understanding of
the operations. Before operating this tablet, please carefully read all
information we provide about the tablet, so that you will have a better
understanding of the product and its operations.
The Company will not be responsible for any loss of personal data
and damage caused by incorrect operation of the
Software/Hardware, artificial damages, replacement of batteries or
any other accident. To avoid loss of your data, please backup your
data to your computer at all times.
Also, since we can not control any dispute from users’
misunderstanding or incorrect operation against the manual, the
Company will not take any relevant responsibility for any accidental
loss potentially occurring in the process of using this manual.
Due to constant product development, the information in this manual
is subject to change without any prior notice.
This manual is protected by copyright and no part is permitted to be
copied or reproduced in any way without prior written permission of
the Company.
The Company reserves the final explanation right of this manual,
warranty as well as its related information.
(Note: When compiling this manual, we are very careful to provide
you with complete and reliable information. However, there is
inevitably some error and oversight, please understand, and we
welcome your suggestions. If any problem occurs during your use of
this product, please immediately contact your local seller)
Thanks for your support and please pay attention to our other
products.
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2. Safety Notices
1) Please keep the Tablet PC away from strong magnetic fields in
order to avoid damage to the product.
2) Please do not let the Tablet PC fall onto, rub against or knock
against hard objects during use, because this may cause surface
scratches on the Tablet PC, battery damage, data loss or other
damage to the hardware.
3) Never allow this product be exposed to a humid environment or
rain as the water leaking into the Tablet PC could disable it to the
extent of being beyond repair.
4) Never clean the Tablet PC with any chemicals or detergent, these
will damage the product surface and corrode the finish.
5) You are recommended not to use the headset with the volume at
its highest settings, please adjust the volume to an appropriate safe
level and limit the amount of time you spend using headphones to
avoid possible damage to your hearing. Excessive volume will cause
permanent hearing loss.
6) Please do not cut off the power abruptly during software updates
or downloading, because this may cause data loss or system errors.
7) Over-voltage, power cable strain and bending or squeezing of the
power cable by heavy objects must be avoided to prevent the
possibility of overheating or fire.
8) In order to eliminate the risk of electric shock, do not touch the
cable power plug with wet hands.
9) Some movies, music and pictures are under the protection of
copyright, unauthorized usage is deemed as an infringement to the
laws of copyright.
10) Please don’t turn on the Tablet PC on in locations where
wireless equipment is forbidden or when the usage of the Tablet PC
will cause interference and possible danger.
11) All the wireless equipment is subject to external interference and
this can affect its performance.
12) Please comply with any related restrictions and rules, wireless
equipment can influence the flight of the plane; please consult the
relevant airline company if you intend to use the Tablet PC on a
plane.
13) Please don’t use the Tablet PC in a petrol station, or near to fuel
or chemicals.
14) Please comply with any related restrictions and rules; do not use
the Tablet PC where blasting operations are in progress.
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15) Only qualified maintenance personnel can install or repair the
Tablet PC. Opening the Tablet PC in any way will invalidate the
warranty.
16) Please use the original accessories and battery provided with
the Tablet PC, do not use incompatible products.
17) The Tablet PC is not waterproof, please keep it dry.
18) For the sake of data safety, please back up any important
information on the Tablet PC, or keep a handwritten record.
19) When the Tablet PC is connecting with other devices, please
read the user manual for detailed safety instructions. Don’t connect
the Tablet PC to incompatible products.
Note: When the Tablet PC is connected to the computer, the
computer must be equipped to play with Windows Media Player 10,
Windows Media Player 11 or above version.
3. Ready to Use
3.1 Packing List
Components Quantity
Tablet PC 1
Power Switching Adaptor 1
USB Cable 1
OTG Cable 1
Earphone 1
Paper User Manual 1
CD-ROM (Firmware) 1
3.2 Product Appearance
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3.3 Instructions on Keys
Symbol Name Description
A Volume - Short press to decrease the volume
B Volume+ Short press to increase the volume
C ESC Short press to Return
D Camera 0.3MP Front Camera
E Earphone Jack Stereo Earphone Jack
F
USB-HOST
Slot
USB Host slot for external USB disk
and USB 3G dongle by OTG cable
G TF-Card slot TF (Micro-SD) Card Slot
H USB Slot Mini USB 2.0 Slot
I Hdmi slot 2160P Hdmi output
J DC Socket Connect with 5V@2A Charger
K POWER
Short press this button to enter
sleeping/wake up mode, press long
to switch ON/OFF
L Camera 2.0MP Back Camera
M Speaker Stereo Speaker
N RESET Press to Reset the Tablet
3.4 Features Overview
·
Adopts the BOXCHIP A10 as the main chip, ARM embedded
structure (ARM Cortex A8 at 1.5GHz processor), Neo co-processor,
256K L2 cache
·
Support ANDROID 4.0 smart operation system and Flash 11.1
·
9.7" IPS high resolution TFT display, capacitive multi-touch panel,
1024*768 pixel resolution
·
Built-in 1GB DDRIII and 16GB Flash memory, supports max.32GB
external TF (Micro-SD) card
·
Supports 1080P HD AVI, MPG, MKV, RM, RMVB, MP4, MOV,
VOB, DAT, FLV, TS, 3GP, WEBM（VP8） etc formats, Max
resolution supported is 1920*1080
·
Supports MP1, MP2, MP3, WMA, WAV, OGG, OGA, APE, FLAC,
AAC, M4A, 3GPP audio formats and multi EQ modes
·
Supports JPG, JPEG, BMP, GIF, PNG, JFIF etc. Picture formats
·
Supports TXT, LRC, PDF, Html, Html, EPUB file formats, supports
auto-browse, zoom, bookmarks, flip over functions
·
Wi-Fi ready, you can connect with broadband wireless internet and
operate various software in the Android 4.0 OS, the system is preset
parts of third software: Office (Open Office version), Google browser,
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IM (MSN/QQ), Web TV, Online MP3, online novel, network games,
E-book, etc
·
Supports built-in microphone record function
·
Supports USB-HOST function for external USB-disk, Keyboard,
Mouse, etc (by OTG cable)
·
Supports external 3G USB Dongle and RJ45 connector (by OTG
cable)
·
Supports built-in 0.3MP front camera and 2.0MP back camera
·
Supports 2160P Hdmi output function (cable sale separately)
·
Supports G-sensor screen rotation function
·
Supports built-in speaker and external stereo earphone
·
Supports multiple languages
·
Can be used as a USB portable hard disk, driver not needed for
WIN2000 or above.
Note: When the Tablet PC is connected to the computer, the
computer must be equipped to play with Windows Media Player 10,
Windows Media Player 11 or above version.
3.5 Technical Specifications
LCD Display
Size
9.7” IPS TFT capacitive touch panel
display 160k color
Resolution 1024 x 768 pixels
PC Interface High Speed USB 2.0
CPU ARM Cortex A8 at 1.5GHz
GPU 3D Open GL 2.0, MALI-400 2D/3D graphics accelerator
G-sensor Support
Built-in Flash Flash Memory 16GB
Built-in RAM RAM DDRIII 1GB
Capacity
Expansion
Support TF (Micro-SD) Card, capacity 1GB~32GB
Power Supply
Built-in 3.7V@6000mAH Lithium rechargeable battery
AC charger Input: AC110V~240V /Output: DC 5V@2A
Music Function
Format
MP1, MP2, MP3, W MA, W AV, OGG,
OGA, APE, FLAC, AAC, M4A, 3GPP
Headset max. output （L）5Mw＋（R）5Mw（32Ohm）
MP3 Bit rate 8Kbps ~ 392 Kbps
WMA, WMV, Bit rate 5Kbps ~ 192 Kbps
Frequency response 20Hz～20KHz
SN ratio 90Db
Distortion
＜
0.05%
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Video Function
Play format
AVI, MPG, MKV, RM, RMVB, MP4,
MOV, VOB, DAT, FLV, TS, 3GP, W EBM
（
VP8）etc
Max Resolution 1920 x 1080 pixels
Ratio 4:3, 16:9, full screen for optional
Photo Browse Support max. 8000x8000 JPG, JPEG, BMP, GIF
E-book Function
Format TXT, LRC, PDF, Html, Htm, EPUB, etc
Max. capacity 5M
Wi-Fi Function
Main chip set RTL8188
Transmission rate Up to 54Mbps
Transmission range Up to 100m
Frequency 2.4G
Format 802.11b/g/n
Record Function Format WAV
Camera Function 0.3MP front camera and 2.0MP back camera
HDMI Function Supports 2160P HDMI Output
Working
temperature
-5 - 40 ℃
Supported OS Windows2000/XP/WIN7/Vista Mac OS V9.0/10.0
4. Quick Guides
4.1 Switch On/Off
4.1.1 Switch ON and Unlock: When the Tablet PC is in OFF mode,
please press and hold the “POWER” key for 3 seconds to enter the
Android startup process. The Tablet PC will take about 100 seconds
to enter the system desktop with the display in locked mode. Press
the Lock icon then the system will show the shortcut icons,
press and move the Lock icon
to the Unlock shortcut icon
as below, the display will be unlocked automatically.
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·
When the Tablet PC is in use, please put it into SLEEP mode, then
the Tablet PC will be ready to use whenever you like, and you don’t
need to start the Android operating system again.
4.1.2 Power Saving Mode and Locked Mode: Pressing the
“POWER” key when the Tablet PC is in use will result in the system
entering SLEEP power save and locked mode. Press the “POWER”
key or tap the touch screen for 3 seconds, the Tablet PC will return
the system to locked mode within 1 second.
Note: The primary operation of the Tablet PC will not stop under the
power saving mode, just the display is turned off and showing a
black screen with the Power light is on. This means that music play,
movies play etc. will still continue running in the system.
4.1.3 Switch OFF: When the Tablet PC is in use, please press and
hold the “POWER” key for 3 seconds, the screen will display the
power off interface, choose the power off option to confirm your
selection and the system will shut down automatically.
Note: When the Tablet PC is running low on battery power, it will
sound an alarm and then shut down automatically if it isn’t plugged
into a power source to start charging. If the Tablet PC can’t start up
please check if the battery power is too low by charging it.
4.2 Battery Management and Charging
Note: Charge the battery at least 8 hours to make sure the battery is
fully charged for the first time.
·
Insert the adaptor into the DC slot on the Tablet PC, and connect
the other side with the power socket. Then the Power indicating
lamp on the top right side of the Tablet PC will turn purple, and the
desktop icon of the battery keeps rolling to show it is charging.
Note: Please wait until the battery is fully charged and do not
disconnect the adaptor when charging.
·
Once the battery is fully charged, the indicating lamp will change
into blue, the Icon on the desktop will stop rolling.
·
When the battery is exhausted completely, please charge at least
5 minutes before starting it up.
Note: In order to keep the battery working to its full potential, please
pay attention to the following advice:
1) Don’t charge the power in excessively high temperatures.
2) There is no need to run down the power for this Li-ion battery, you
can charge the battery even when there is still power left in the
battery without it affecting the lifespan of the battery.
3) In order to keep the battery in good condition, Make sure you
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charge it at least once every two weeks if the Tablet PC hasn’t been
used for a long time.
4.3 Operation of the Function Icons
Definition of the Function Icons:
Icon Function Icon Function
Back to home screen Notifications
Power Status Reduce the volume
Return Increase the volume
Recent apps and other
options
Function Menu
Wi-Fi Status Google Search
Voice Search
System Time
Wallpaper, Manage apps, System more settings
4.4 Add, Move or Delete Desktop Icon
Tap the icon on the desktop to enter the app menu list. Tap and
hold the app icon to copy it to the current desktop, uninstall it or see
more App info of it as below:
·
Long tap the app icon on the desktop to enter the editing mode
and you can uninstall the icon or set its location.
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·
When you drag the icon to the Remove icon , it turns into the
delete function, release the icon to delete it as below:
Note: Only the user-installed applications could be uninstalled.
5. Operation Details
5.1 Music Player
In the application menu or on the desktop, tap the icon to enter
the main interface of the Music Player as below:
·
The system will automatically load any music files from the TF
(Micro-SD) card to the playlist after the player is launched.
·
If there are many songs in the music playlist area, slide left/right by
using the touch screen
·
The Tablet PC supports the following audio file formats: mp3, wav,
midi and wma.
·
Drag the playback progress bar to
adjust audio playback progress.
Music Player Icons Description:
Icon Function Icon Function
Artists Albums
Songs Play lists
Now Playing Music play list
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Random play Loop playback
LRC mode Play Audio
Pause Play the last song
Play the next song
5.2 Video and Picture Player
In the application menu or on the desktop, tap the icon to enter
the video and picture player interface as below:
5.2.1 Video Player
·
Tap the video files in the player to enter the video player as below:
·
The system will automatically load any video files from the TF
(Micro-SD) card to the playlist after the video player has been
launched.
·
If there are many videos available, slide left/right the list by using
the touch screen.
·
The Tablet PC supports the following video file formats: MKV, AVI,
RM, RMVB, MP4, MOV, VOB, DAT, FLV, 3GP.
·
Drag the playback progress bar to
adjust video playback progress.
Video Player Icons Description:
Icon Function Icon Function
Delete the file Select item and Group
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by options
Automatic play Share the video
Lower the volume Raise the volume
Go to previous chapter Skip to next chapter
Pause Play
More settings Return
5.2.2 Picture Player
·
Tap the pictures in the player to enter the picture player as below:
·
The system will automatically load the image files from the TF
(Micro-SD) card to the photo browsing list after the photo browser
has launched.
·
The Tablet PC supports the BMP, JPG, JPEG, PNG and GIF
formats.
Picture Player Icons Description:
Icon Function Icon Function
Automatic play Share the picture
Delete the picture More functions and settings
5.3 Recorder
·
In the application menu or on the desktop, tap the icon to enter
the Sound Recorder as below:
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Sound Recorder Icons Description:
Icon Function Icon Function
Start recording Stop recording
Recording playback and
management
Recorder settings
5.4 File Manager
In the application menu or on the desktop, tap the icon to enter
the File Manager interface as below:
File Manager Icons Description:
Icon Function Icon Function
Return Internal Flash Memory
TF (Micro-SD) card
Memory
External USB Memory
Picture Files Video Files
Tool Box Managing Options
·
In the Internal Flash, TF (Micro-SD) card or the USB memory
interface, press and hold down on the icon of a file or folder that you
want to manage, the system will pop up the File/Folder operations
window as below:
5.5 Web Browser
In the applications menu or on the desktop, tap the icon to enter
the Web Browser interface as below:
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Note: For the Web Browser to view web sites, this Tablet PC must
be connected to a Wireless or 3G Network
Note: The IE Explorer uses the popular third-party IE Explorer
software; please follow the IE Explorer's standard operating mode to
operate.
·
Tap the address bar of the browser and input the website by the
keyboard on the screen and tap the Enter icon to browser the
Internet as you like as below:
Web Browser Icons Description:
Icon Function Icon Function
Delete New web page
Return Next website
Add and edit the
bookmark of the current
website
Search/Address bar
Bookmark list
More functions and
settings
5.6 Camera
In the applications menu or on the desktop, tap the icon to enter
into the camera function interface as below:
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Camera Icons Description:
Icon Function Icon Function
Photo Icon Video Icon
Capturing panorama Camera switch
Focal length Zoom in
Zoom out More functions
/ /
Shutter/
Start video/Capture
Photo/Video Preview
Return White balance
Scene Mode
(for photo only)
Time lapse interval
(for video only)
More settings
5.7 Calculator
In the applications menu or on the desktop, tap the Calculator icon
on the desktop to open the calculator:
5.8 Clock
In the applications menu or on the desktop, tap the Alarm Clock icon
to enter the following interface:
·
Tap the icon to set Alarms as below:
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·
Tap any of the alarm boxes to set up an alarm: The time, bell,
vibration, repeating and label can all be set.
5.9 External Storage
5.9.1 External TF (Micro-SD) Card
·
This Tablet PC supports reading files on TF (Micro-SD) card. Insert
the card into the card slot by the right way, and follow the advices
when using the card slot as below:
·
Insert the memory card into the card slot on the right side.
·
To remove the card, mount TF (Micro-SD) card in the Storage
interface of the Setting function, and the push the card towards the
slot, the card will be released automatically.
Note: Please do not pull out the card when it is in use (reading,
copying), otherwise, it may cause data errors.
Note: Keep the memory card away from liquid and erosive materials.
Please do not use the memory card in high temperature conditions.
5.9.2 External USB Disk
·
Connect the USB disk to the Tablet PC by USB OTG cable. The
Tablet PC will detect and show the contents of the USB disk
automatically.
·
Please mount the USB disk in the Storage interface of the Setting
function before removing the USB disk to avoid any data lost.
6. Settings Operation
In the applications menu or on the desktop tap to enter into the
setting interface, you can make the system settings as you need.
Settings Icons Description:
Icon Function Icon Function
Wi-Fi Data usage
Sound Display
Storage Battery
Apps Accounts & sync
Location services Security
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Language & input Backup & reset
Date & time Accessibility
Developer options About Tablet
6.1 Wireless & Networks Setting
6.1.1 Internal Wi-Fi Function
Tap the icon behind the “Wi-Fi” to turn on the Wi-Fi, the
Tablet PC will find the Wi-Fi networks automatically. Please refer to
the example picture below, it has found several WiFi network names:
·
After selecting the network you would like to connect to, the
system will either connect to the network. If the network is secured
and requires a security key to be entered, the system will pop up a
connection window where you can input the correct security code
and then press “Connect”.
·
The system will connect to the network automatically, and once
connected will show a Status of “Connected” You can see the
network connection status by pressing the network name, see the
figure below:
·
There will be a WIFI icon in the bottom right corner see the
figure as below:
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6.1.2 External 3G USB Dongle Function
Connect the 3G USB-Dongle to the Tablet PC by USB OTG cable.
The 3G network icon will be showed in the bottom right corner of
the screen when Tablet PC connects the 3G successfully as below:
·
Tap “More…” in the Setting interface, and tap the “Mobile
networks” to make the setting as below:
6.1.3 External RJ45 USB Dongle Function (optional feature)
Connect the External RJ45 Card USB Dongle to the Tablet PC by
USB OTG cable. The Ethernet icon will be showed in the bottom
right corner of the screen when the system connects to the Ethernet
network automatically as below:
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·
Tap “More…” in the Setting interface, and tap the “Ethernet” to
make the setting as below:
6.1.4 Data Usage
Tap the icon to check the data usage as below:
6.2 Device Settings
6.2.1 Sound
Tap the icon to enter the sound setting interface as below:
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·
Tap “Volumes” to increase or reduce Media sound, Notifications
sound and the Alarms sound by dragging the as below:
6.2.2 Display
Tap the icon to enter the display setting interface as
below. In the display setting interface, you can set the Brightness,
Wallpaper, Screen Rotate, Sleep Time and Font Size as you need.
·
Tap “Wallpaper” to set the Live Wallpaper or other pictures as you
need. Or you can tap and hold any blank space in the desktop, the
shortcut for wallpaper settings will pop up.
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·
Tap “Brightness” to increase or reduce the brightness of the
system by dragging the as below:
·
Tap “Sleep” to set the inactive time for system sleep mode.
·
Tap “Font size” to set the Small, Normal, Large or Huge size.
6.2.3 Storage
Tap the icon to check the storage usage status of the
internal and external memory as below:
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·
Tap the “Mount SD card” in the “EXTSD” or “USBHOST1” section
to mount the TF (Micro-SD) Card or USB storage before taking
them out, it will avoid data loss on the external storages.
6.2.4 Battery
Tap the icon to check the battery usage status as below:
6.2.5 Apps
Tab the icon to enter the Application setting interface as
below:
·
Tab the icon of the apps you can choose to “Force stop”, “Uninstall”
or “Clear data” of the selected application.
·
Tap the “RUNNING” to check and control the running apps as
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below:
6.3 Personal Settings
6.3.1 Accounts & Sync
Tab the icon to enter the Accounts & sync interface as
below, you can set the sync on or off and add your accounts.
6.3.2 Location Services
Tap the icon to set the Google’s location service and
Location & Google search as below:
6.3.3 Security
Tap the icon to enter the security settings interface as
below:
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6.3.3.1 Screen Unlock: Tap “screen lock” to select screen unlock
with none, slide, pattern, or password.
·
Unlock screen by a pattern: Draw the unlock pattern with a
minimum of 4 points, tap “Continue” to compete the setting.
·
Unlock screen by a password: Input a password with 4 characters,
tap “OK” to compete the setting. The Tablet PC will prompt you to
input the correct password when unlocking.
6.3.3.2 Device Administrator: Tick the box beside “Unknown
sources”, the system will allow installation of non-Market
applications:
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6.3.4 Language & Input
Tap the icon to enter the language and input method
settings interface as below:
·
The Tablet PC supports multi-languages. You can select an
operation interface of different languages and keyboard and input
method according to your needs. Select a language option, tap the
return icon to confirm and go back.
6.3.5 Backup & Reset
Tap the icon to enter the settings interface as below:
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·
Tick the box beside “back up my data” to back up application data,
Wi-Fi passwords, and other settings to Google servers.
·
Tick the box beside “Automatic restore”, the system will restore
backed up settings or other data if it reinstalls an application.
·
Tap the “Factory data reset” to erase all data on the Tablet PC.
Note: Please back up all your data on the internal memory before
resetting the Tablet PC, or you will lose all the data.
6.4 System Setting
6.4.1 Date & Time
Tap the icon to enter the date and time setting interface:
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·
You can set the date and time, select time zone, select date and
time format in this interface as you need.
·
Select “Automatic” to set the date, time and time zone automatically
by using network-provided values as below:
·
Untick the box beside “Automatic” to modify the system date and
time manually as below:
6.4.2 Accessibility
Tab the icon to set the TalkBack, Large test,
Auto-rotate screen, Speak passwords, Touch & hold delay and
Install web scripts as below:
6.4.3 Developer Options
Tab the icon to enter the developer options
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setting interface as below:
Note: It is recommended to use the factory default developer options
setting, or some changes may affect the functions of the Tablet PC.
6.4.4 About Tablet
Tap to check System updates, Status and Legal
information as below:
7. Firmware Update
Note: Wrong operation may make the device fail to work, please
read the following preparations carefully before updating:
1) Please backup your files in the device, the firmware upgrade will
cause the data to be wiped.
2) Please don’t disconnect the USB cable during upgrading.
3) You are recommended to close other software on the computer,
especially anti-virus software, to avoid interference from them.
4) Please check if the USB port and the USB cable work well before
operation.
5) “Found new hardware” should pop up in the bottom right
hand corner of the computer when connecting the device with the
computer, if it cannot be upgraded, please contact the local
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distributor in this case. Please do NOT dismantle the device
yourself.
7.1 Run the Update Tool
·
Click the “Update” button in the CD ROM to run the tool as below:
·
Click “Selecting” button to add the firmware file in .img format from
the CD ROM as below:
7.2 Start Update
·
Make sure the device is turned off (the blue LED indicator on the
top right of the device must be off) before updating.
·
Long press the “Volume +” or “Volume -” button without
releasing and connect the device with computer by USB cable,
make sure they are well connected, then you can release the
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“Volume” button and short press the “POWER” button for 3
times.
Note: If the computer USB port is installing the Tablet PC driver for
the first time, a “Found New Hardware Wizard” window will pop up
on the computer required to install the driver as below:
·
Click “Install from a list or specific location (Advanced)” and choose
the driver tool from the “UsbDriver” folder of the CD ROM, and click
“Next”
·
Click “Continue Anyway” to install the drive on the computer:
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·
Installation finished as below:
·
Click “Syupdate” button and wait:
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·
The system has been updated successfully when the “Update
success” window is shown as below:
·
Disconnect the USB cable, and press the “POWER” button, the
Tablet PC will run the system automatically.
8. Troubleshooting
8.1 Tablet PC can not connect to Wi-Fi
·
Ensure the wireless network is working by testing it using another
wireless device.
·
Ensure the Tablet PC and the wireless router is within the range of
the wireless network to be connected. Walls or other obstructions
will reduce the signal strength between wireless devices.
·
Ensure the security password being used is correct.
8.2 Tablet PC doesn’t turn on
·
You can not turn on the Tablet PC when the battery charge is below
the critical level, please charge the battery.
·
Press the “RESET” button on the Tablet PC and check if it is
restarting normally or not.
·
Check if the charger is connected correctly.
8.3 Heat Issues
·
When running multiple applications, using the screen on its
brightest setting, or when being charged, the Tablet PC can get quite
warm. This is normal and should not cause any inconvenience when
34
in use.
8.4 System has anomalies and doesn’t work correctly
·
Installing some third-party applications may cause the system not
to operate correctly. Press the “RESET” button and perform a
system reset to resolve this issue.
8.5 Cannot set E-mail Account or registration application
·
Ensure that the Tablet PC is connected to a Wi-Fi network and can
connect to the Internet.
·
Ensure your E-mail settings have been entered correctly for the
account being accessed.
·
Make sure your system time and local time are correct.
8.6 The stand-by time on the Tablet PC is too short
·
The duration of the lithium battery varies with environmental
temperature changes and the service conditions. If the environment
temperature is too low or too high, the duration of the battery will be
affected. It is recommended to use the Tablet PC at normal
temperature.
·
Battery life is dependent on usage. High volume, WIFI, and
frequent use may cause the battery to be drained at a higher rate.
8.7 No sound via earphone
·
Please check if the volume setting is 0.
·
Please check if audio file is broken, and try to play another audio
file to confirm.
·
Please check if the earphone is plugged in securely.
8.8 Cannot be read by the computer
·
When the Tablet PC is connected to the computer, the computer
must be equipped to play from Windows Media Player 10, Windows
Media Player 11 or above version.
·
Please check if the Tablet PC is connected to the computer
correctly.
·
Please check if the USB works well.
8.9 No sound or no image via HDMI Output
·
Please check if the device is connected to the HDMI output cable
correctly, and the TV setting of the HDMI port is correct.
·
Please check if the HDMI output cable is broken.
·
Press the RESET button on the top of the device, then check if the
HDMI output function works correctly.
8.10 Other problems
Please follow up the steps as below to fix other problems before you
return the Tablet PC to us:
35
·
Press the “RESET” button on the Tablet PC, then check if the
function works correctly;
·
Upgrade the firmware from the CD and restart the Tablet PC and
then check if the function works correctly.
·
Other technical support please email to support@dxtreme.com.au
Or alternatively you can visit our support forum at
http://www.dxtreme.com.au/forum/
(All information is subject to change without notice.)
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