DW Linux CUBE, ERACK, Win CUBE User Manual

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State of the art hyper-optimized video management platform designed for ease, speed and efciency.
LINUX CUBE
WIN CUBE
E-RACK
Up to 16 2.1MP Cameras (1080p True HD Resolution)
Up to 64 2.1MP Cameras (1080p True HD Resolution)
Up to 128 2.1MP Cameras (1080p True HD Resolution)
Published November , 2015
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BLACKJACK CUBE
HARDWARE
HDD LED Power Button / Power LED
5.25” Bay USB 2.0 Port Microphone Headphone USB 2.0 Port
AC Power Socket Kensington Lock DVI-I Output HDMI HD Output USB 3.0 Ports Microphone Jack Line-Out Jack Line-In Jack WAN & USB 2.0 Ports Clear CMOS Button USB 2.0 Ports LAN (Second Card)
F1 F2 F3 F4 F5 F6 F7
B1 B2 B3 B4 B5 B6 B7 B8
B9 B10 B11 B12
Windows 7
DEFAULT LOGIN INFORMATION
USER
PW
: admin
: admin
Linux OS
F3
B1
F1 F2
F4 F5 F6 F7
B10B11 B12
B3 B4 B5
B6
B7
B2
B8
B9
SPECIFICATIONS WINDOWS MODEL LINUX MODEL
Operating System Linux® Ubuntu® 14.04 Windows® 7 64 Bit
IP Cameras Max 16 IP Cameras Max 64 IP Cameras
Max Throughput 80Mbps 360Mbps
Recording Speed 1080p: 480fps 1080p: 1920fps
Screen Mode Unlimited Layouts Unlimited Layouts
Max. HDD Bays 3x SATA HDDs 3x SATA HDDs
Video Out DVI-I, HDMI DVI-I, HDMI
Recording Res. 1080p 1080p
CPU Intel® i3® Processor Intel® i5® Processor
Memory 4GB 8GB
LAN 2x Gigabit Ethernet (RJ45)
Power 100VAC: 250W, 2.5 Amps
Dimensions 325mm L x 216mm W x 190mm
The Cube’s Network Setup window will open automatically upon bootup.
To change the server’s network settings to Static IP, follow the instructions below.
1. Go to Network Settings from the desktop button.
2. Select ‘Wired’ from the list and click ‘Options’ at the bottom of the window.
3. Click on the ‘IPv4 Settings’ tab.
4. From the drop-down menu, select connection type: DHCP or Manual (static).
5. If ‘Manual’ is selected, click ‘Add’ next to Addresses.
6. Enter IP Address, Netmask, and Gateway according to network requirements. Contact your network administrator for more information.
7. Add a DNS server address.
8. Click ‘Save’ to save the settings or ‘Cancel’ to return to the Network setup page.
When setting up the Blackjack Cube, make sure the following are in the box:
- Cube Server - Power Supply
- Recovery CD - Accessory CD (Including Manual)
- QSG
1. Connect a monitor, USB mouse, and network cables (not included).
2. Connect the server to an appropriate power supply.
3. In the server login screen, enter username and password.
MANUALLY
ADDING CAMERAS
Enter the camera’s IP address, URL, or RTSP information
Check to select a range
Cameras will populate the list automatically
Click to add all selected cameras
Cameras can also be manually added by right-clicking on the server icon and choosing the ‘Add camera(s)’ option
Click on the Scan button
Enter log-in information
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*WARNING: For an optimal system configuration, it is recommended that a UPS (Uninterruptable power Supply) be used to power the setup. Dual monitors are not recommended due to CPU performance. To connect two monitors to the Cube, go to the display setup to activate the second monitor.
Specifications are subject to change without notice.
SETTING UP THE
CUBE
STEP 1:
STEP 2:
The Cube’s Network Setup Window (Linux Only) and DW Spectrum software will launch automatically when the Cube boots up. To relaunch, double click on each of the desktop Icons.
*NOTE: Monitor, keyboard & mouse not included.
*NOTE: Contact your Network Administrator and ISP for proper setup.
*NOTE: The Blackjack Cube’s network settings are set by default to DHCP.
*NOTE: Internet connection is necessary to complete the software installation perperly.
*NOTE: When the upgrade process is complete, it is
recommended to restart the server.
STEP 3: Desktop View
STEP 5: Network Configuration - Linux System
STEP 4: Logging to Server
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The D W Spectrum client will automatically load the local server’s credentials in the host information. Enter the server’s username and password. By default, the server’s credentials are:
After logging in, all supported cameras on the network will automatically populate in the client’s Display Tree.
Server IP
USER
PW
: 127.0.0.1
: admin
: admin
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UPGRADING SOFTWARE
LINUX-BASED CUBE
When installing or upgrading the DW Spectrum software, each component of the software must be installed separately. To download the software, go to www.digital-watchdog.com, and search for ‘DW Spectrum’ to access the product page, documentation and software downloads. To install the software:
1. Right-click the installation le and select “Run using Ubuntu Software Center”.
2. Enter the admin password (default admin).
3. Enter the following information as requested:
- Server Address: Enter ‘localhost’ to use the current Cube’s IP address.
- Username & Password: Username and password for the server. Default: admin/ admin.
- Port: Main port associated with the server. Default port: 7001.
4. Repeat for all other software components.
The components of the DW Spectrumsoftware are:
1. DW Spectrum Sever (For recording local video using the PC)
2. DW Specturm Clinet (For cameras and server management and initial setup)
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9. In the Network Settings main page, make sure ‘Airplane Mode’ is disabled and the Wired Status is marked as “Connected”.
If you have the Server installed on your Windows station, you can control your server settings from the DW Spectrum Tray Tool. The Tray Tool is located at the bottom right-hand corner of the Cube’s Desktop. To access it:
1. Press the arrrow at the bottom right-hand corner of the desktop and click on the DW Spectrum icon.
WINDOWS-BASED CUBE
TRAY TOOL
UPGRADING SOFTWARE
WINDOWS-BASED CUBE
To install the DW Spectrum full software package:
1. Go to www.digital-watchdog.com and download the latest software version.
2. Double-click on the installation le to run the installation wizard.
3. Select the installation option: a. Launch Both Server and Client Installers. b. Launch Client Installer only. c. Launch Server Installer only.
4. Follow the installation wizard’s instructions to complete the installation.
The Cube supports dual network cards so you may setup one for external connection and one for internal connection to the cameras to balance the bandwidth To change the server’s network settings to static:
1. Go to ‘Start’ and select ‘Network’ from the Windows Start menu.
2. All connected network cards will appear in this page.
3. Click Local Area Connection and select ‘Properties’ from the new popup window.
4. Double-Click the ‘Internet Protocol Version 4’ option.
5. check the box next to ‘Use the following IP address’
6. Enter the new IP Address, Netmask, and Gateway according to network requirements.
*NOTE: Contact your Network Administrator and ISP for proper setup.
STEP 5: Network Configuration - Windows System
7. Add a DNS server address.
8. Click ‘OK’ to save the settings or ‘Cancel’ to return to the Network setup page.
LINUX-BASED SOFTWARE MANUAL LAUNCH
To launch the DW Spectrum Software on the Linux-Based Cube:
OPTION 1: Double-click the
DW Spectrum desktop icon.
OPTION 2: Go to the dashboard
at the top left side of the screen. Search ‘DW’. Click on the DW icon.
OR
WINDOWS-BASED SOFTWARE MANUAL LAUNCH
To launch the DW Spectrum Software on the Windows-Based Cube:
OPTION 1: Double-click the
DW Spectrum desktop icon.
OPTION 2: Go to
‘Start’ on the bottom left and select DW Spectrum from the Start Menu.
OR
2. Select one of the following options: a. Media Server Web Page - open the server’s web page. b. Start/ Stop Media Server- Manually restart the Media Server. c. Show Media Server Log- open the Server’s log report in a web browser page. f. Quit- Exit the Tray Tool options.
3. If ‘Media Server Web Page’ is selected, you can: a. Change the Server’s name and port information b. Change the master admin username and password. c. View all additional servers in the system. d. View the server’s storage drives and system health monitoring e. View the server’s log report. f. Open the server’s web viewer or view help topics for additional assistance.
Please consult your network administrator before changing any of the Blackjack Cube’s settings.
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Camera Name
Resolution
FPS
Bit rate
Codec
Server Time
Indicates Recording Type Record Always Motion Only Motion + Low-Res Always Not Recording
The DW Spectrum Events Log allows you to monitor camera events, server errors, and network errors easy and fast. The results are based on the Alarm / Event Rules settings. If no Rules are active, only system issues will be saved.
You can lter the search results by:
1. Start and End Date – only events occurring during the set time are displayed.
2. Event type – displays a specic type of events only.
3. Camera – displays events for a specic camera.
4. Action type – specic events caused by certain types of actions are displayed
To select multiple rows from a table, drag the mouse, use CTRL + Click/Up/Down arrows, or Shift + Click/ Up/ Down arrows. Use CTRL + A to select all records.
To Export the log’s data, select the desired rows, right-click and select Export.
RECORDING
SCHEDULE
USER
ACCOUNTS
ADVANCED MOTION
DETECTION
MULTI-LEVEL
MOTION MASKING
DIAGNOSTICS
LOGS
ADVANCED
OPTIONS & SEARCH
TROUBLESHOOTING
TIPS
CAMERA VIEW
WINDOW
Main Menu Button
Layout Management
Screen Recording Controls
Login to Server
Help Menu
Camera Options
Playback Controls
Time Navigation Bar Zoom
Audio Controls
Live / Playback
Thumbnail Toggle Button
Select cameras and go to “Camera Settings”
Alarm / Event Rules
Setup unique rules and actions for events such as motion detection, network loss, camera input trigger etc. To congure Rules:
1. Select one of the existing rules or press ‘Add’ to create a new rule.
2. Select the cameras
Calendar Search
is enabled by clicking on the on the bottom-right corner of the layout screen. Select a desired date in Calendar. To select multiple dates , use CTRL. Select a desired hour in the upper part Calendar.
Recording Menu
Enable Cameras to Record
Select All
Motion Menu
Click & Drag
Recording Type
0 to 9 Sensitivity Settings
Selected area for motion detection
Corresponding video for selected area
Motion tracing
Select camera area by clicking & dragging to apply sensitivity settings
Administrator
Advanced
Viewer
Live Viewer
ADMIN CAMERA
SETTINGS
PTZ
CONTROLS
VIDEO
ARCHIVES
EXPORT
VIDEO
VIEW
LIVE VIDEO
Toll Free: 866.446.3595 Fax: 813.888.9262
Published November, 2015
www.digital-watchdog.com sales@dwcc.tv
* Gray - Motion Mask Areas marked gray will not capture motion
USER INTERFACE
OVERVIEW
Server / Camera Display Tree
Camera Popup Preview
Calendar Search
Pop-up Notications
Server Health Monitoring
Pre & Post Recording
(3 is recommended)
Copy Recording Settings to multiple cameras
ADVANCED
PTZ
Clicking on the PTZ icon on the top-right corner of the window will bring up buttons for control
Refersh Search Results
Open Video from Event
Start/ End Dates
Event Filter
Camera/ Server Filter
Action Filter
Clear All Filters
Open Evet/ Alarm Rules Setup Page
To zoom the camera: Use the + / - buttons to zoom the camera in or out. To move the camera: Click and hold the circle in the middle of the PTZ controller and move it to where you want the camera to move to. For precise movement, left click on the are of the display you want the camera to move to. To move + zoom the camera: Hold Left Mouse Button and draw the rectangle to zoom into. To zoom out: double click anywhere on the screen. To save a preset: move the camera to the position, right-click and select PTZ > Save Current Position. DW Spectrum supports 9 Presets.
or servers and the action you want to take when the event occurs.
3. For advanced settings, press ‘Advanced...’ at the top right corner.
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Processor Intel Core i5 or greater
Video Card
Intel HD Graphics 2500 (or higher) with 1GB Dedicated Memory
Resolution 1920 x 1080
RAM 4GB
NIC 10 / 100 / 1000 Base-T Ethernet
OS
Windows 7, Server 2008, Vista, Ubuntu 12.04 LTS or Newer
Web
Internet Explorer, Firefox, Opera, Chrome
Apps
Android OS, iOS Smart Phones and Tablets
WINDOWS LINUX
Accessing DW Spectrum Log Files
From the DW Specturm Client Software:
- Right-click on the Server’s name and go to ‘Server Logs’.
- You can adjust the number of entries in the log by changing the value at the end of the URL stating ‘lines=1000’. For exmample, ‘lines=1’ will reduce the log reoprt to a single line of data. ‘lines=400’ will display 400 lines of data.
Recommended Specs for the Full Client:
Mobile Access:
Network Requirements:
IEEE 802.3ab 1000BASE-T Gigabit Ethernet
* Cameras and servers in the network must be completely isolated
* NOTE: if you are not connecting to the Blackjack
from within the same network, you may be required
to perform port forwarding on your router to access
the server. Contact your Network Administrator or
Installer for additional information
SYSTEM
REQUIREMENTS
Problem
My camera does not auto-discover
1. Is the camera in the same LAN network as the Media Server?
2. Is your camera compatible with DW Spectrum (refer to our website for full list of supported cameras)
3. Is the camera updated to its latest rmware?
4. If your camera is integrated with DW Spectrum via OnVIF, make sure OnVIF is enabled on your camera.
5. Try adding the camera manually.
6. Try rebooting the server after installation. Allow up to 30 seconds for the server to map your network and detect all supported devices.
1. Are you accessing the same cameras from multiple clients? (LAN & WAN)
2. Do you have a Gigabit network? Check your network speed.
1. Under camera settings, make sure the user name and password are correct.
2. Under the camera settings, use the ‘Ping’ button to make sure the camera is connected to the network properly.
3. If you can connect to the camera’s web viewer, try rebooting the camera and/or restore it to factory default.
4. Make sure your camera is using the latest rmware available.
5. Make sure that the camera is connected to the same network as the server.
6. If you are connecting to a camera that is integrated with DW Spectrum via the OnVIF protocol (see list), make sure OnVIF is enabled.
7. Make sure your user has permissions to view that specic camera.
1. Do you have network connection between client and server (in case server and client are not on the same machine)?
2. Make sure your user has playback viewing permissions for the selected channel.
3. Make sure the camera is set to a recording mode that would provide recorded video for the selected time and environment.
4. On the server side, check the media server log to make sure the camera you are trying to watch has not been unexpectedly disconnected.
1. Make sure the camera’s user name and password are properly entered in the camera’s general information under the camera settings menu.
2. If necessary, try rebooting the camera to apply the camera’s user name and password.
Videos are slow
My camera appears disconnected
I can’t get playback video from my camera
I get an ‘unauthorized’ message on my camera
Possible Solutions
The Blackjack Servers come with complimentary four (4) recording licenses. In addition, any licenses purchased with the hardware will be found at the bottom of the Server’s hardware, as a sixteen- digit code that needs to be activated.
Option 1: If your server has internet access-
1. Go to DW Menu Button > System Administrator > Licenses.
2. Select ‘Automatic Activation via Internet’ from the drop-down options.
3. Input your sixteen-digit license key
4. Press ‘Activate License’. The system will notify you if the activation was successful.
5. If your licenses have been registered successfully, they will appear under the Active Licenses table.
Option 2: If you do NOT have internet access-
1. Go to DW Menu Button > System Administrator > Licenses.
2. Select ‘Manual Activation’ from the drop-down options.
3. Copy your hardware ID. This information will be lled out automatically by your server.
4. E-mail your Hardware ID and your License Key to licenses@dwcc.tv. Please allow up to 48 hours for Digital Watchdog to reply.
5. Once provided with an Activation Key, Enter this information without altering it in the Activation Key space and press ‘Activate Licenses’.
LICENSE
REGISTRATION
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