DVTEL ioimage CT-5320F, ioimage CT-5640F User And Installation Manual

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CT-5320F/CT-5640F

Fixed Thermal Camera

User and Installation Guide

Ver. E April 2, 2015

The contents of this guide may

not be reproduced or reprinted

in whole or in part without the

express written permission of

DVTEL, INC.

DVTEL INC.

65 Challenger Road

Ridgefield Park, NJ 07660

The contents of this guide may not be

reproduced or reprinted in whole or in part

without the express written permission of

DVTEL, Inc.

DVTEL INC.

65 Challenger Road

Ridgefield Park, NJ 07660

Page 2

Page 3

Table of Contents

1 Document Information ................................................................................................................... v

2 Introduction ................................................................................................................................... 1

2.1 Items Included in the Package ........................................................................................................ 2

2.2 Hardware Description ..................................................................................................................... 3

2.2.1 Rear Panel ................................................................................................................................. 3

2.2.2 Power Connector ...................................................................................................................... 4

3 Camera Installation and Mounting .................................................................................................. 5

3.1 Preparation ..................................................................................................................................... 5

3.2 Items Required for Installation That Are Not Supplied ................................................................... 5

3.3 Preparing the Cables ....................................................................................................................... 6

3.4 Inserting the Ethernet and Coax Video Cables into the Camera .................................................... 6

3.5 Preparing the IP66 Enclosure .......................................................................................................... 8

3.6 Assembling the Camera Components ............................................................................................. 9

3.7 Mounting the Camera ................................................................................................................... 11

3.8 Focusing the Camera ..................................................................................................................... 11

3.9 Connecting the Camera to an Analog Device ............................................................................... 11

4 Connecting the Camera to the Video Encoder and a DVR ............................................................... 13

4.1 Connecting the Encoder to the Camera ........................................................................................ 13

4.2 Connecting the Encoder to a Digital Video Recorder ................................................................... 13

5 Accessing the Camera and Encoder on the Network ...................................................................... 15

5.1 Discovering the Camera on the Network ...................................................................................... 15

5.2 Discovering the Encoder on the Network ..................................................................................... 16

6 Using the Web Interface ............................................................................................................... 17

6.1 View Screen ................................................................................................................................... 18

6.2 Motion Detection .......................................................................................................................... 20

6.3 Video Storage ................................................................................................................................ 20

6.4 Maintenance ................................................................................................................................. 20

6.4.1 System Status ......................................................................................................................... 21

6.4.2 Restart Camera ....................................................................................................................... 21

6.4.3 Restore Factory Defaults ........................................................................................................ 22

6.4.4 Format Local Storage .............................................................................................................. 22

6.4.5 System Update ....................................................................................................................... 23

6.4.6 Camera Functions ................................................................................................................... 24

6.5 Setup ............................................................................................................................................. 27

6.5.1 Configuring Network Settings ................................................................................................ 27

6.5.2 Configuring Account Settings ................................................................................................. 33

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CT-5320F/CT-5640F User and Installation Guide

6.5.3 Configuring Camera Settings .................................................................................................. 33

6.6 Log Out .......................................................................................................................................... 38

Appendix ............................................................................................................................................. 39

Technical Specifications .......................................................................................................... 40

Connecting Leads to a Spring Clamp Terminal Block ............................................................. 42

CT-5320F/CT-5640F Mounting Accessories............................................................................ 43

Troubleshooting ..................................................................................................................... 49

Acronyms and Abbreviations ................................................................................................. 52

Contacting DVTEL ................................................................................................................................. 53

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Table of Contents

iii

List of Figures

Figure 1: CT-5320F/CT-5640F Camera .......................................................................................... 1

Figure 2: CT-5320F/CT-5640F Connectivity ................................................................................... 1

Figure 3: Package Contents ............................................................................................................ 2

Figure 4: Rear Panel Connections .................................................................................................. 3

Figure 5: AC Power Installation ....................................................................................................... 4

Figure 6: DC Power Installation ....................................................................................................... 4

Figure 7: Terminal Block Connector ................................................................................................ 4

Figure 8: Recommended Tools ....................................................................................................... 6

Figure 9: Installation Step 1 Illustration ........................................................................................... 6

Figure 10: Installation Step 2 Illustration ......................................................................................... 7

Figure 11: Installation Step 4 Illustration ......................................................................................... 7

Figure 12: Installation Step 5 Illustration ......................................................................................... 7

Figure 13: Installation Step 6 Illustration ......................................................................................... 7

Figure 14: Installation Step 7 Illustration ......................................................................................... 7

Figure 15: IP66 Enclosure with PoE Connection ............................................................................ 8

Figure 16: AC Power Installation ..................................................................................................... 8

Figure 17: DC Power Installation ..................................................................................................... 8

Figure 18: AC Power Cable Connections ........................................................................................ 9

Figure 19: DC Power Cable Connections ........................................................................................ 9

Figure 20: Back Cover and White Desiccant ................................................................................. 10

Figure 21: Back Cover Screws and Sealing Washer .................................................................... 10

Figure 22: Stem Bumpers on Solar Shroud................................................................................... 10

Figure 23: Fully Assembled Camera ............................................................................................. 10

Figure 24: Ground Loop Isolator Installation ................................................................................. 11

Figure 25: trk-101 Video Ports ....................................................................................................... 13

Figure 26: Login Screen ................................................................................................................ 15

Figure 27: Web Interface ............................................................................................................... 16

Figure 28: VLC Player Window ..................................................................................................... 16

Figure 29: Web Interface with Callouts .......................................................................................... 17

Figure 30: View Screen ................................................................................................................. 18

Figure 31: System Status Screen .................................................................................................. 21

Figure 32: Restart Camera Screen ................................................................................................ 21

Figure 33: Restore Factory Defaults Screen ................................................................................. 22

Figure 34: Format Local Storage Screen ...................................................................................... 22

Figure 35: System Update Screen ................................................................................................ 23

Figure 36: Heater Control Screen .................................................................................................. 24

Figure 37: Auto Calibration Interval Screen .................................................................................. 25

Figure 38: Constant Recording Screen ......................................................................................... 25

Figure 39: Log Screen ................................................................................................................... 26

Figure 40: Copyright Screen .......................................................................................................... 26

Figure 41: TCP/IP Settings Screen ............................................................................................... 27

Figure 42: FTP Server Screen ....................................................................................................... 28

Figure 43: Email (SMTP) Server Screen ....................................................................................... 29

Figure 44: Ping Target Screen ...................................................................................................... 30

Figure 45: 802.1X Screen .............................................................................................................. 31

Figure 46: Zero Network Configuration Screen ............................................................................. 32

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CT-5320F/CT-5640F User and Installation Guide

Figure 47: Accounts Screen .......................................................................................................... 33

Figure 48: Date and Time Screen ................................................................................................. 34

Figure 49: Video Streaming Screen .............................................................................................. 35

Figure 50: Motion Detection Screen .............................................................................................. 36

Figure 51: Video Settings Screen .................................................................................................. 37

Figure 52: Analog Video Output Screen ........................................................................................ 38

Figure 53: Spring Clamp Terminal Block ....................................................................................... 42

Figure 54: Connecting a Wire to a Terminal Block ........................................................................ 42

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Document Information

1 Document Information

Document Conventions

WARNING and CAUTION notes are distributed throughout this document, whenever applicable, to alert you of potentially hazardous situations. These may be hazards associated with a task or a procedure you are carrying out or are about to carry out.

The following document conventions are used throughout this manual:

Conventions relatives au document

Les remarques AVERTISSEMENT et ATTENTION sont réparties dans l'ensemble du document, en fonction des besoins, afin de vous avertir des situations potentiellement dangereuses. Il peut s'agir de risques associés à une tâche ou à une procédure que vous effectuez ou êtes sur le point d'effectuer.

Les conventions suivantes sont utilisées dans l'ensemble du document:

A Warning is a precautionary message that indicates a procedure or condition where there are potential hazards of personal injury or death.

Avertissement est un message préventif indiquant qu'une procédure ou condition présente un risque potentiel de blessure ou de mort.

A Caution is a precautionary message that indicates a procedure or condition where there are potential hazards of permanent damage to the equipment and or loss of data.

Attention est un message préventif indiquant qu'une procédure ou condition présente un risque potentiel de dommages permanents pour l'équipement et/ou de perte de données.

A Note is useful information to prevent problems, help with successful installation, or to provide additional understanding of the products and installation.

Une Remarque est une information utile permettant d'éviter certains problèmes, d'effectuer une installation correcte ou de mieux comprendre les produits et l'installation.

A Tip is information and best practices that are useful or provide some benefit for installation and use of DVTEL products.

Un Conseil correspond à une information et aux bonnes pratiques utiles ou apportant un avantage supplémentaire pour l'installation et l'utilisation des produits DVTEL.

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CT-5320F/CT-5640F User and Installation Guide

Document Scope and Purpose

The purpose of this document is to provide instructions and installation procedures for:

 Physically connecting the ioimage Thermal CT-5320F/CT-5640F camera  Configuring setup parameters via the unit’s web interface  Operating the unit

Note:

This document is intended for use by technical users who have a basic understanding of CCTV camera/video equipment and LAN/WAN network connections.

Remarque:

Ce document est destiné aux utilisateurs techniciens qui possèdent des connaissances de base des équipements vidéo/caméras de télésurveillance et des connexions aux réseaux LAN/WAN.

Warning:

Installation must follow safety, standards, and electrical codes as well as the laws that apply where the units are being installed.

Avertissement:

L'installation doit respecter les consignes de sécurité, les normes et les codes électriques, ainsi que la législation en vigueur sur le lieu d'implantation des unités.

Proprietary Rights and Non-Disclosure

This manual is delivered subject to the following restrictions and conditions:

 This document contains proprietary information belonging to DVTEL, Inc. This information is

supplied solely for the purpose of assisting explicitly the licensee of the DVTEL units.

 No part of this document contents may be used for any other purpose, disclosed to any third

party or reproduced by any means, electronic or mechanical, without the express prior written permission of DVTEL, Inc.

Legal and Environmental Information

This product contains technology controlled under the U.S. Export Administration Regulations (EAR). Diversion contrary to U.S. law is prohibited. This product has been tested and found to comply with the limits of FCC Class A Part 15 Subpart B and CES-003. This product complies with the European RoHS directive.

Trademarks and Copyrights

DVTEL, the DVTEL logo, ioimage, the ioimage logo, ioimage analytics, ioibox, ioicam, ioimage HD, ioimage IP, ioimage Thermal, and Site Viewer are trademarks of DVTEL, Inc. Products and trademarks mentioned herein are for identification purposes only and may be registered trademarks of their respective companies. DVTEL, Inc. makes no representations whatsoever about any other products or trademarks mentioned in the manual. This manual and its contents herein are owned by DVTEL, Inc. © DVTEL, Inc. 2015. All rights reserved.

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Document Information

vii

Disclaimer

Users of DVTEL products accept full responsibility for ensuring the suitability and considering the role of the product detection capabilities and their limitation as they apply to their unique site requirements.

DVTEL, Inc. and its agents make no guarantees or warranties to the suitability for

the users’ intended use. DVTEL, Inc. accepts

no responsibility for improper use or incomplete security and safety measures.

Failure in part or in whole of the installer, owner, or user in any way to follow the prescribed procedures or to heed WARNINGS and CAUTIONS shall absolve DVTEL, Inc. and its agents from any resulting liability.

Specifications and information in this guide are subject to change without notice.

Avis de non-responsabilité

Il incombe aux utilisateurs des produits DVTEL de vérifier que ces produits sont adaptés et d'étudier le rôle des capacités et limites de détection du produit appliqués aux exigences uniques de leur site.

DVTEL, Inc. et ses agents ne garantissent d'aucune façon que les produits sont adaptés à l'usage auquel l'utilisateur les destine. DVTEL, Inc. ne pourra être tenu pour responsable en cas de mauvaise utilisation ou de mise en place de mesures de sécurité insuffisantes.

Le non respect de tout ou partie des procédures recommandées ou des messages d'AVERTISSEMENT ou d'ATTENTION de la part de l'installateur, du propriétaire ou de l'utilisateur dégagera DVTEL, Inc. et ses agents de toute responsabilité en résultant.

Les spécifications et informations contenues dans ce guide sont sujettes à modification sans préavis.

General Cautions and Warnings

This section contains information that indicates a procedure or condition where there are potential hazards.

SAVE ALL SAFETY AND OPERATING INSTRUCTIONS FOR FUTURE USE.

Although the unit is designed and manufactured in compliance with all applicable safety standards, certain hazards are present during the installation of this equipment.

To help ensure safety and to help reduce risk of injury or damage, observe the following:

Précautions et avertissements d'ordre général

Cette section contient des informations indiquant qu'une procédure ou condition présente des risques potentiels.

CONSERVEZ TOUTES LES INSTRUCTIONS DE SÉCURITÉ ET D'UTILISATION POUR POUVOIR VOUS Y RÉFÉRER ULTÉRIEUREMENT.

Bien que l'unité soit conçue et fabriquée conformément à toutes les normes de sécurité en vigueur, l'installation de cet équipement présente certains risques.

Afin de garantir la sécurité et de réduire les risques de blessure ou de dommages, veuillez respecter les consignes suivantes:

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CT-5320F/CT-5640F User and Installation Guide

viii

Warning:

1. The unit’s cover is an essential part of the product. Do not open or remove it.

2. Never operate the unit without the cover in place. Operating the unit without the

cover poses a risk of fire and shock hazards.

3. Do not disassemble the unit or remove screws. There are no user serviceable parts

inside the unit.

4. Only qualified trained personnel should service and repair this equipment.

5. Observe local codes and laws and ensure that installation and operation are in

accordance with fire, security and safety standards.

Avertissement:

1. Le cache de l'unité est une partie essentielle du produit. Ne les ouvrez et ne les

retirez pas.

2. N'utilisez jamais l'unité sans que le cache soit en place. L'utilisation de l'unité sans

cache présente un risque d'incendie et de choc électrique.

3. Ne démontez pas l'unité et ne retirez pas ses vis. Aucune pièce se trouvant à

l'intérieur de l'unité ne nécessite un entretien par l'utilisateur.

4. Seul un technicien formé et qualifié est autorisé à entretenir et à réparer cet

équipement.

5. Respectez les codes et réglementations locaux, et assurez-vous que l'installation et

l'utilisation sont conformes aux normes contre l'incendie et de sécurité.

Caution:

To avoid damage from overheating or unit failure, assure that there is sufficient temperature regulation to support the unit’s requirements (cooling/heating). Operating temperature should be kept in the range specified for the product (0° to 60°C/32° to 140°F), with no more than 95% non-condensing humidity.

Attention:

Afin d'éviter tout dommage dû à une surchauffe ou toute panne de l'unité, assurez-vous que la régulation de température est suffisante pour répondre aux exigences de l'unité (refroidissement/chauffage). La température de fonctionnement doit être maintenue dans la plage de température spécifiée pour le produit (0° à 60°C/32° à 140°F), sans condensation d'humidité supérieur à 95%.

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Document Information

Electrical Safety Notice and Warnings

Warning:

1. Read the installation instructions before you connect the unit to a power source.

2. Electrical safety should always be observed. All electrical connections must be

performed by a certified electrician.

3. If you use a power supply, be sure to protect against static electricity, ground

faults and power surges.

4. If you use an extension cord with this system, make sure that the total ampere rating

on the products plugged into the extension cord does not exceed the extension cord ampere rating.

5. To avoid possible shock hazards or damaging the unit, ensure that the positive and

negative of the power leads are properly connected to the terminal block connector before plugging it into the unit or turning on the power source.

6. In the following situations, the electric power should be turned off immediately and

appropriate repairs, replacements or remedies should be taken if:

 The power line or plug is damaged, frayed or shows heavy wear.  The unit has been physically crushed or deformed .  The unit has been exposed to water.  The unit has been exposed to, or shows signs of damage from, fire, intense

heat, heavy smoke, fumes, or vapors.

 Electrical connections of the unit become abnormally hot or generate smoke.  The unit has been dropped, damaged or shows signs of loose internal parts.  The unit does not operate properly.

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CT-5320F/CT-5640F User and Installation Guide

Avis et avertissements relatifs à la sécurité électrique

Avertissement:

1. Lisez les instructions d'installation avant de brancher l'unité à une source

d'alimentation électrique.

2. Les consignes de sécurité électrique doivent toujours être respectées. Toutes les

connexions électriques doivent être effectuées par un électricien qualifié.

3. Si vous utilisez une alimentation, assurez-vous de protéger l'unité contre

l'électricité statique, les défauts de mise à la terre et les surtensions.

4. Si vous utilisez une rallonge avec ce système, assurez-vous que l'ampérage total des

produits branchés sur la rallonge ne dépasse pas l'ampérage nominal de celle-ci.

5. Pour éviter tout risque de choc électrique ou d'endommager l'unité, assurez-vous que

les bornes plus et moins de l'alimentation sont correctement raccordées au connecteur du bloc de jonction avant de le brancher sur l'unité ou d'activer la source d'alimentation.

6. Dans les situations suivantes, l'alimentation électrique doit être coupée

immédiatement, et les réparations, remplacements ou solutions suivants doivent être effectués si :

 Le cordon d'alimentation ou la prise (le cas échéant) est endommagé, effiloché

ou très usé.

 L'unité a subi un choc ou a été déformée.  L'unité a été exposée à de l'eau.  L'unité a été exposée à, ou montre des signes de dégâts par le feu, une chaleur

intense, une fumée épaisse, des émanations ou des vapeurs.

 Les connexions électriques chauffent de façon anormale ou produisent de la

fumée.

 L'unité est tombée, a été endommagée, ou certaines pièces internes semblent

détachées.

 L'unité ne fonctionne pas correctement.

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Document Information

Camera Warnings

Warning:

1. Be sure not to expose the camera head to strong sunlight, which could cause the

camera to overheat.

2. This product must be connected to a Power over Ethernet IEEE 802.af-compliant

power source or a UL listed Class 2 power supply rated 12-24 VDC or 24 VAC, minimum 13W or 0.54A.

3. Operating the camera at voltage levels outside the specified range may result in

permanent damage to the unit and void the product warranty.

4. The camera electronics and electronic interfaces are sensitive to electrostatic

discharge. Follow appropriate ESD procedures when handling the camera and during installation.

5. For PoE installations, we strongly recommend using STP cabling and an earth

grounded end point to ensure proper ESD immunity. For installations powered by AC or DC, a properly earth grounded power source is strongly recommended. Any other installation method may leave the camera at risk and void the warranty.

Avertissements relatifs à la Caméra

Avertissement:

1. Assurez-vous de ne pas exposer la tête de la caméra aux rayons de soleil intenses qui

pourraient surchauffer la caméra.

2. Ce produit doit être connecté à une source d'alimentation par Ethernet conforme à

la norme IEEE 802.af ou à une alimentation UL de Classe 2 de 12-24 V CC ou 24 V AC, 13W ou 0,54A minimum.

3. Toute utilisation de la caméra à des niveaux de tension n'étant pas compris dans la

fourchette indiquée peut endommager l'unité de façon permanente et peut annuler la validité de la garantie du produit.

4. L'électronique et les interfaces électroniques de la caméra sont sensibles aux

décharges électrostatiques. Suivez les procédures ESD adéquates lors de toute manipulation de la caméra et au cours de son installation.

5. Pour les installations PoE, nous recommandons fortement d'utiliser des câbles STP et

une liaison à la terre pour assurer l'immunité face aux décharges électrostatiques. Pour les installations alimentées par AC ou CC, une source d'alimentation reliée à la terre est fortement recommandée. Toute autre méthode d'installation peut comporter des risques pour la caméra et annuler la garantie.

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CT-5320F/CT-5640F User and Installation Guide

xii

Minimizing EMI and RFI

When wires run for a significant distance in an electromagnetic field, electromagnetic interference (EMI) can occur. Strong EMI (e.g. lightning or radio transmitters) can destroy the units and can pose an electrical hazard by conducting power through lines and into the system. Poor quality or worn wiring can result in radio frequency interference (RFI). To minimize the effects of EMI and RFI, consult your reseller.

Minimisation des IEM et des IRF

Lorsque des câbles parcourent une distance importante dans un champ électromagnétique, des interférences électromagnétiques (IEM) peuvent se produire. D'importantes IEM (comme la foudre ou un émetteur radio) peuvent détruire les unités et présenter un risque électrique si elles se propagent sur les câbles et dans le système. Des câbles de mauvaise qualité ou usés peuvent provoquer des interférences radioélectriques (IRF). Pour minimiser les effets des IEM et des IRF, consultez votre revendeur.

Site Preparation

There are several requirements that should be properly addressed prior to installation at the site. The following specifications are requirements for proper installation and operation of the unit:

 Ambient Environment Conditions: Avoid positioning the unit near heaters or heating

system outputs. Avoid exposure to direct sunlight. Use proper maintenance to ensure that the unit is free from dust, dirt, smoke, particles, chemicals, smoke, water or water condensation, and exposure to EMI.

 Accessibility: The location used should allow easy acce ss to unit connections and

cables.

 Safety: Cables and electrical cords should be routed in a manner that prevents safety

hazards, such as from tripping, wire fraying, overheating, etc. Ensure that nothing

rests on the unit’s cables or power cords.

 Ample Air Circulation: Leave enough space around the unit to allow free air

circulation.

 Cabling Considerations: Units should be placed in locations that are optimal for the

type of video cabling used between the unit and the cameras and external devices. Using a cable longer than the manufacturer’s specifications for optimal video signal may result in degradation of color and video parameters.

 Physical Security: The unit provides threat detection for physical security systems. In

order to ensure that the unit cannot be disabled or tampered with, the system should be installed with security measures regarding physical access by trusted and un trusted parties.

 Network Security: The unit transmits over IP to security personnel for video

surveillance. Proper network security measures should be in place to assure networks remain operating and free from malicious interference. The unit is intended for installation on the backbone of a trusted network.

 Electrostatic Safeguards: The unit as well as other equipment connected to it (relay

outputs, alarm inputs, racks, carpeting, etc) shall be properly grounded to prevent

electrostatic discharge. The physical installation of the unit is the first phase of making the unit operational in a security plan. The goal is to physically place the unit, connect it to other devices in the system, and to establish network connectivity.

Page 15

Introduction

2 Introduction

The ioimage Thermal CT-5320F/CT-5640F is a fixed-mount, fixed-focal length thermal camera with webbased configuration. The camera is available in two versions: 9 FPS fixed frame rate or variable frame rate up to 30 FPS.

The CT-5320F/CT-5640F uses an uncooled 320 x 240 resolution focal plane array (CT-5320F) or 640 x 480 resolution focal plane array (CT-5640F), with 17μm Vox thermal imaging technology. It detects infrared (heat) waves in the 8-14µm wavelength. The camera delivers superior thermal images in challenging environments, including in complete darkness, over water and in dark corners, where lighting constraints and weather conditions make threats difficult to detect. The CT-5320F/CT-5640F does not require any ambient light or illumination.

Figure 1: CT-5320F/CT-5640F Camera

The camera simultaneously provides video output in two formats: analog video and compressed digital video over IP. It is IEEE 802.3af-compliant, supporting video, camera control and power over a single, tamper-resistant Ethernet cable connection. It can be configured and installed easily in any existing security infrastructure.

Figure 2: CT-5320F/CT-5640F Connectivity

The CT-5320F/CT-5640F is efficient, compact and lightweight, with an industry-leading low-power consumption of less than 12.95 watts and weighing less than 3.3 pounds (1.5 kg). Packaged with a built-in heater, the camera is sealed in an IP66 outdoor-rated enclosure, which makes it ideal for outdoor sureveillance of critical infrastructure such as airports, utility companies, and nuclear power plants.

The camera is available with these fully sealed, hard carbon-coated, athermalized fixed-focus lenses:

Model

Horizontal Field of View

CT-5320F

6°, 9°, 16°, 24°, or 40°

CT-5640F

12.4°, 17.6°, 24.8°, 37.5°, or 44°

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CT-5320F/CT-5640F User and Installation Guide

This chapter includes the following sections:

 Items Included in the Package (page 2)  Hardware Description (page 3)

2.1 Items Included in the Package

The unit package contains the following items:

Figure 3: Package Contents

Item

QTY

Description

CT-5320F/CT-5640F thermal camera (including 90° BNC adapter attached to the back of the camera)

2 1 Base mount

3 1 Back cover

4 1 Solar shroud

5 1 Cable sealing gland with electrical nut

#6 32 x 3/8” screws (including spares)

7 3 Stem bumpers ( including one spare)

8 1 White desiccant for installation

9 1 O-ring

10 3 Sealing washers with gasket (including one spare)

Page 17

Introduction

In addition, the following items are included in the package:

QTY

Description

Male 5-pin AC power terminal block connector for use with AC power cables

Male 5-pin DC power terminal block connector for use with DC power cables

Video Ground Loop Isolator 1

Quick Installation Guide (this document)

Note:

The camera can be powered from a 12-24 VDC or 24 VAC source, which should supply 13W. Be sure that a 12VDC supply is rated at 2 amps and that a 24VDC supply is rated at 1 amp.

Recommended video cable components:

 RG179BU video coax cable assembly  RJ179 male BNC crimp connector

To insert the cables

1. Place the nut onto the cables.

Figure 9: Installation Step 1 Illustration

Page 21

Camera Installation and Mounting

2. Feed the Cat 5 Ethernet cable and video coax cable through the gland housing. The Ethernet cable

goes through the center of the gland housing. The analog video cable goes through one of the five outer holes of the gland housing.

Figure 10: Installation Step 2 Illustration

3. Push the gland housing over the cables.

4. Push the gland rubber into the gland housing.

Figure 11: Installation Step 4 Illustration

5. Tighten the gland nut onto the gland housing. Leave about 3.15” (8cm) of cable sticking out of the

gland housing.

Figure 12: Installation Step 5 Illustration

6. Insert the cables and gland housing into the camera and attach them to the connectors.

Figure 13: Installation Step 6 Illustration

7. Slide the gland housing chassis nut over the cables. Tighten the gland housing chassis nut into the

camera.

Figure 14: Installation Step 7 Illustration

8. Crimp the other end of the cables in place (not shown).

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CT-5320F/CT-5640F User and Installation Guide

3.5 Preparing the IP66 Enclosure

To prepare the camera for PoE power connection

1. Slide the Ethernet cable through the threaded end of the cable sealing gland with the O-ring

installed.

2. Use a scale to measure approximately 4-1/2” (114mm) of cable slack from the end of the cable to

the rubber grommet of the sealing gland.

3. Attach one open-end wrench onto the flange of the cable gland.

4. Using the second open wrench, tighten the compression nut to approximately 8 inch-pounds

(0.9 newton meters) of torque.

5. Attach an RJ45 connector to the Ethernet cable.

6. Pull the cables tightly back through the camera, exposing the thread of the cable sealing gland out

of the base of the camera.

7. Attach the electrical nut back onto the gland.

8. Tighten the nut securely until it is finger-tight.

9. Use the hex wrench to tighten the electrical nut to approximately 8 inch-pounds

(0.9 newton meters) of torque.

Figure 15: IP66 Enclosure with PoE Connection

Note:

To ensure a proper earth ground between the camera and a PoE switch, DVTEL strongly recommends the use of Shielded Twisted Pair (STP) cabling. Installations of ioimage Thermal cameras using a STP cabling and a properly earth grounded PoE switch are tested to comply with industry immunity standards for Electro Static Discharge. Any other installation method may leave the camera at risk and void the warranty.

To prepare the camera for AC/DC power connections

1. Attach the male AC or DC five-pin terminal block connector to the AC or DC power cables.

Figure 16: AC Power Installation

Figure 17: DC Power Installation

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Camera Installation and Mounting

2. Insert the male connector into the female connector on the back of the camera housing.

Figure 18: AC Power Cable Connections

Figure 19: DC Power Cable Connections

3. Pull the cables tightly back through the camera, exposing the thread of the cable sealing gland out

of the base of the camera.

4. Attach the electrical nut back onto the gland.

5. Tighten the nut securely until it is finger-tight.

6. Use the hex wrench to tighten the electrical nut to approximately 8 inch-pounds

(0.9 newton meters) of torque.

3.6 Assembling the Camera Components

Refer to Items Included in the Package (page 2) for illustrations and a description of the components mentioned in this section.

To assemble the camera components

1. Attach the base mount to the camera using 8 of the #6 screws.

2. Using the electric screwdriver and the Torx T10 security bit, tighten the

8 fasteners to about 10 inch-pounds (0.9 newton meters) of torque.

3. Using the electric screwdriver and the Torx T10 security bit, tighten the fasteners to about 10 inch-

pounds (1.23 newton meters) of torque.

4. Connect the cables to the respective connector:

 Ethernet port  Analog video out  Connect power cables to the terminal block connectors. See Figure 7: Terminal Block

Connector (page 4).

 If you are powering the camera with an AC supply, connect AC+ to the 24VAC input and AC-

to the 12VDC input

 If you are powering the camera with a DC supply, connect DC+ to the 12VDC input and DC-

(or ground) to the GND input

Caution:

DO NOT connect an AC supply to a DC connector. This could damage the camera.

Attention: NE branchez PAS une alimentation AC à un connecteur CC. Ceci pourrait

endommager la camera.

5. Reconnect power to the existing cables.

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CT-5320F/CT-5640F User and Installation Guide

6. Check for a steady LED indication on the Ethernet connector to confirm connection to the IP

network. The status LED indicators are:

 LED 1: Steady green for 10MB connection or flashing green for activity.  LED 2: Steady amber for 100MB connection or flashing amber for activity.

7. Place the supplied white desiccant into the back cover.

Figure 20: Back Cover and White Desiccant

8. Attach the back cover to the camera using two #6 screws and two master seal washers, placing the

metal side against the head of the screw and gasket side against the camera body.

Figure 21: Back Cover Screws and Sealing Washer

9. Tighten the two fasteners to approximately 10 inch-pounds (1.23 newton meters) of torque.

10. Assemble the two rubber stem bumpers onto the two detents in the concave surface of the solar

shroud.

Figure 22: Stem Bumpers on Solar Shroud

11. Snap the solar shroud into the base mount.

Figure 23: Fully Assembled Camera

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Camera Installation and Mounting

3.7 Mounting the Camera

The camera can be mounted on a tripod or on a base mount or four-hole bracket.

 For tripod mounting, use the tripod adapter, which is available as an accessory.  For base mounting, install the camera base mount on a standard flat side bracket (not provided)

using #6 32 x 3/8” screws (not provided).

See the Appendix (page 43) for a full list of mounting accessories.

3.8 Focusing the Camera

The CT-5320F/CT-5640F is set to infinity focus at the factory, using a simple collimated target suitable for each Field of View (FOV). Make sure not to touch the lens when adjusting the focus. The 40° lens may require the use of a focus tool, which is available from DVTEL as an optional accessory item. See the

Technical Specifications for details on the FOV, effective focal length, and lens aperature for each lens. For

ordering details, please contact your DVTEL reseller.

3.9 Connecting the Camera to an Analog Device

In order to prevent video signal distortion, the supplied ground loop isolator must be installed between the analog out connector on each camera and an attached analog device if:

 You are connecting the camera to an analog device and  You are connecting more than one camera on the network segment

Figure 24: Ground Loop Isolator Installation

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Connecting the Camera to the Video Encoder and a DVR

4 Connecting the Camera to the Video Encoder and a DVR

After installing the camera, the next step is to connect the camera to the trk-101 video encoder and to a digital video recorder (DVR). The camera attaches to the encoder from the analog Video Out port on the encoder.

Figure 25: trk-101 Video Ports

4.1 Connecting the Encoder to the Camera

The unit accepts a composite video (1Vp-p) signal from the thermal camera. The video connection should use a 75Ω cable and should not be longer than 30 meters (98 feet).

To connect the camera to the encoder, follow the instructions in Section 2.2.4, Connecting the Video Source (Camera) to the Unit (page 10) in the trk-101 Installation Manual.

4.2 Connecting the Encoder to a Digital Video Recorder

Note:

The analog video output signal of the encoder is disabled by default. Enable it if necessary

using the unit’s web interface.

The analog video output (composite video) contains the video from the camera combined with On-Screen Display (OSD) overlays such as detected objects, tracking boxes and trails, time stamp, alarm, camera status, and so on. These OSDs can be enabled and customized using the unit’s embedded HTML user interface. The analog video output can be recorded on a digital video recorder (DVR). For more information, refer to the HTML Edition Units User’s Guide.

To connect the camera to the encoder, follow the instructions in Section 2.2.5, Connecting the Analog Video Output to an Analog Device (page 11) in the trk-101 Installation Manual.

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Accessing the Camera and Encoder on the Network

5 Accessing the Camera and Encoder on the Network

After installing the ioimage Thermal CT-5320F/CT-5640F camera and connecting it to the encoder, the units must be discovered on the network. After doing this, you can then configure camera settings and view live video from the camera’s web Interface.

In order to discover the units, connect the camera and encoder to any PC on your network. The PC must meet the following requirements:

 Windows 7, Windows 8, Windows 8.1 operating system  IE 8, 9, 10, or 11 browser

5.1 Discovering the Camera on the Network

We recommend using DVTEL’s DNA tool to discover the camera on the network.

Note:

Use a DHCP server to facilitate discovery of the unit’s IP Address. Confirm that Use DHCP is checked in DNA’s Assign IP dialog box.

By default, when the camera powers on, it attempts to obtain an IP address from a DHCP server in the network. If the camera cannot obtain an IP address through DHCP within a reasonable time, it will default to an IP address of 192.168.0.200 and a subnet mask of

255.255.255.0.

In the event that you do not have access to the DHCP server:

1. Set 192.168.0.11 as the IP address for the client PC.

2. Use the Windows Network tool to locate the camera and set the static IP address.

To discover devices using DNA

1. Download the DNA utility from the DVTEL Partner Portal, or copy the DNA utility from the CD

included in the trk-101 package.

2. Click the DNA icon and run the DNA utility (DNA.exe). DNA discovers all devices on the VLAN.

3. Assign IP address to the device.

4. Click the Login icon and enter login credentials for the devices.

5. Enter the unit’s IP address in your browser (IE 8, 9 10, or 11).

6. When the Login window opens, enter the unit’s default user name and password (“admin” and

“admin”).

Figure 26: Login Screen

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CT-5320F/CT-5640F User and Installation Guide

Note:

The username is case-sensitive.

7. Click Log In. The web interface opens.

Figure 27: Web Interface

8. Click the link to install the VLC Plugin. An information bar opens.

9. Click Run and complete the setup. Another information bar opens.

10. Click Allow to run the VLC plugin. The plugin installs and the VLC media player window opens.

Figure 28: VLC Player Window

5.2 Discovering the Encoder on the Network

In order to discover the encoder on the network, follow the instructions in Section 2.2.3, Connecting the Unit to the Network (page 8) in the trk-101 Installation Manual.

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Using the Web Interface

6 Using the Web Interface

The CT-5320F/CT-5640F web interface is used to monitor live video and to configure the camera.

Figure 29: Web Interface with Callouts

The following tabs are accessible from the home page:

 View Screen (page 18)  Motion Detection Screen (page 20)  Video Storage Screen (page 20)  Maintenance Screen (page 20)  Setup Screen (page 27)

The web interface also displays the camera model number and the username. The Log Out button enables logging off the camera.

Access to the various screens is determined by the privileges assigned to the user. There are three user roles: Administrators, Operators, and Viewers:

 Administrators can access all of the IP camera menus, features and functions  Operators have access to limited IP camera menus, features and functions  Viewers can only view live video and access image controls

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CT-5320F/CT-5640F User and Installation Guide

The user role determines the access to the different menus and actions that can be performed from the unit’s web interface. The following table details the privileges for each user role by menu screen:

Screen

Description

Privilege

View

Live video and image controls

Administrator Operator Viewer

Motion Detection

Region of Interest selection and Motion Detection Settings

Administrator Operator

Video Storage

Recording and Storage of video and images

Administrator Operator

Maintenance

System updates, Camera reset, Factory default,

Administrator

Setup

IP Network settings, user and account management and camera controls

Administrator

User privileges are configured from the Setup > Accounts screen. See Configuring Account Settings (page 33).

6.1 View Screen

The View screen is used to view live video and for configuring image controls. After logging in for the first time or loading a new firmware version, you must enable the ActiveX plug-in for the VLC media player in order to view live video. See Discovering the Camera on the Network. All users have access to the View screen.

After installing ActiveX, the View screen is displayed with live video.

Figure 30: View Screen

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Using the Web Interface

Configure the following settings from the View screen from the menu above the View screen:

Item

Description

Video Stream

Select the video stream: H.264, MJPEG, or HTTP JPEG. You can select multiple video streams, which open in separate browser windows. HTTP JPEG is recommended for:

 Accessing a unit that is located behind a firewall at a remote site  Transmitting video via HTTP over remote networks with low

bandwidth

 Remote configuration of the unit over the web

Snapshot

Click the icon to take a snapshot of the image.

View Size

Adjust the video viewing window to the following sizes: 160 x 120, 320 x 240, or 640 x 480 (default).

The icon above the top-right corner of the image indicates whether constant recording is active (red dot) or inactive (gray dot).

Configure the following settings from the View screen from the sidebar:

Item

Description

AGC

Automatic Gain Control (AGC) adjusts the gain and level of the entire scene in real-time. From the drop-down menu, select a mode:

 Freeze – Turns off/freezes AGC at its current level.  Auto – provides an image with optimum average contrast and

brightness

 ICE – Enhanced gain control/ Image Contrast Enhancement (ICE).

In low-contrast indoor scenes it reduces detector noise and prevents the darkening of scenes when hot objects appear. In highcontrast scenes outdoor scenes, it amplifies detector noise and darkens the scenes when hot objects appear.

ICE

Move the slider to adjust the strength of the AGC settings. The range is from 1-7. The higher the number, the better the picture. The default setting is 4.

Contrast

Move the slider to adjust the contrast. The range is from 1-100. The higher the number, the higher the contrast. The default setting is 50.

Brightness

Move the slider to adjust the brightness. The range is from 1-100. The higher the number, the brighter the picture. The default setting is 50.

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CT-5320F/CT-5640F User and Installation Guide

Item

Description

Polarity

Enables you to select how to display hot and cold pixels. Select one of the following settings:

 White Hot – Hot pixels are displayed as white and cold pixels are

displayed as black.

 Black Hot – Hot pixels are displayed as black and cold pixels are

displayed as white.

Non Uniformity Correction (NC)

Normally, an NUC is performed automatically to compensate for temperature variations. Click this button to manually force a Non Uniformity Correction. The NUC interval can also be set using the maintenance/camera functions menu.

6.2 Motion Detection

The camera’s motion detection capability is provided by the trk-101, which detects intruder events.

Caution:

It is strongly recommended that you DO NOT USE the camera’s Motion Detection screen.

Attention: Il est fortement recommandé de NE PAS UTILISER l'écran de Détection de mouvement de la

caméra.

6.3 Video Storage

Video storage is provided by the trk-101’s Storage on the Edge (SoE) functionality. The trk-101 can store approximately 3,800Mb (475MB) of video clips and recordings in the internal flash memory of units that are shipped with firmware version 2.1.1. The clips can be played back with any free AVI player.

6.4 Maintenance

The Maintenance tab provides access to the following screens:

 System Status (page 21)  Restart Camera (page 21)  Restore Factory Defaults (page 22)  Format Local Storage (page 22)  System Update (page 23)  Camera Functions (page 24)  Log (page 26)  Copyright (page 26)

Note: Only an Administrator has access to the Maintenance tab.

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Using the Web Interface

6.4.1 System Status

Clicking the Maintenance tab opens the System Status screen.

Figure 31: System Status Screen

The System Status screen provides the following information about the system and key system components:

 System — System temperature; system software version; system start time; system hardware type;

system CPU type; system MAC address; system state; and system uptime.

 Video storage — Video storage capacity and video storage free space.  Sensor — Sensor name; sensor software version; sensor firmware version; sensor serial number;

and sensor info.

6.4.2 Restart Camera

The Restart Camera screen is used to reboot the camera.

Figure 32: Restart Camera Screen

To restart the camera

1. From the sidebar, click Restart Camera.

2. Confirm the action in the popup window.The camera reboots within 120 seconds.

3. Refresh the screen or press the F5 key for the login prompt.

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CT-5320F/CT-5640F User and Installation Guide

6.4.3 Restore Factory Defaults

The Restore Factory Defaults screen is used restore partial factory default settings or to restore all factory default settings.

Figure 33: Restore Factory Defaults Screen

To restore partial factory default settings

1. From the sidebar, click Restore Partial Factory Defaults.

2. Press the button again to confirm the action. The camera reboots to factory defaults, saving only

the TCP/IP settings entered by the user. See TCP/IP Settings (page 27).

To restore all factory default settings

1. From the sidebar, click Restore Factory Defaults.

2. Press the button again to confirm the action. The camera reboots to all factory default settings.

Note:

The unit’s IP address will revert to its original setting.

6.4.4 Format Local Storage

It is not recommended to use this function in the current firmware version. It will be possible to record encoded video and the analytic on-screen display information in a future version.

Figure 34: Format Local Storage Screen

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Using the Web Interface

6.4.5 System Update

The System Update screen is used to update the camera’s firmware and to upload a new file of the camera’s configuration parameters.

Figure 35: System Update Screen

To update the camera’s software

1. Click Browse in order to locate the camera’s firmware file.

2. Click Upload Software.

3. Confirm the action in the popup window. The file is uploaded.

Note:

Typical firmware update time is 20 minutes, but may take up to one hour, depending on network conditions.

To update the camera configuration file

1. Click Browse in order to locate the configuration file.

2. Click Get Config File to save configuration parameters in a configuration file (sysenv.cfg).

Note:

The configuration file can be uploaded to other cameras in the network by logging in to another camera, locating the configuration file on your PC or server, and clicking Upload Config File.

3. Click Upload Config File to update the file. The file is uploaded.

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CT-5320F/CT-5640F User and Installation Guide

6.4.6 Camera Functions

The Camera Functions screen is used for the following functions:

 Enable/disable the heater  Automatically calibrate the camera at set intervals  Enable/Disable constant recording

Heater Control

The Camera Functions screen opens on the Heater Control screen. By default, the camera heater is enabled.

Figure 36: Heater Control Screen

To enable the camera heater

1. Click Enable Heater. The button turns red and the text changes to Disable Heater. The heater will

run as necessary based on ambient temperature conditions. The camera is rated to operate at temperatures as low as -40°C (-40°F).

To disable the camera heater

1. Click Disable Heater. The button turns gray and the text changes to Enable Heater. The heater

stops operating.

Auto Calibration Interval

The Auto Calibration Interval screen enables the camera to automatically calibrate itself and perform nonuniformity correction (NUC) at frequent intervals.

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Using the Web Interface

Figure 37: Auto Calibration Interval Screen

To set the Auto Calibration Interval

1. Choose the interval by using the slider. The NUC interval range is 5-60 minutes.

2. Click Set.

3. A popup window confirms the setting. The interval is set.

Enable/Disable Constant Recording

The Constant Recording screen is used to enable or disable constant recording. By default, Constant Recording is enabled.

Figure 38: Constant Recording Screen

To enable constant recording

1. Click Enable Constant Recording. The button turns gray and the button name changes to Disable

Constant Recording. The camera starts to record continuously.

To disable constant recording

1. Click Disable Constant Recording. The button turns red and the button name changes to Enable

Constant Recording. The camera stops recording continuously.

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CT-5320F/CT-5640F User and Installation Guide

Log

The Log screen is used for viewing and troubleshooting purposes. The logs may include camera start time, camera logout time, camera recording start time, and motion event time.

Figure 39: Log Screen

To view a log

1. Click Refresh. The updated log is displayed.

To clear the log

1. Click Clear. The log entries are erased.

The Copyright screen displays the unit’s copyright statement.

Figure 40: Copyright Screen

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Using the Web Interface

6.5 Setup

The Setup tab is used by Administrators to configure the following settings:

 Network settings (page 27)  Account settings (page 33)  Camera settings (page 33)

6.5.1 Configuring Network Settings

The Network tab is used to configure the following settings:

 TCP/IP Settings (page 27)  FTP Server (page 28)  Email (SMTP) Server (page 29)  Ping Target (page 30)  802.1X (page 30)  Zero Network Configuration (page 32)

TCP/IP Settings

The ioimage CT-5320F/CT-5640F Thermal camera uses the TCP/IP protocol to configure network settings in order to communicate over an Internet Protocol (IP) network.

To configure TCP/IP settings

1. From the Setup > Network screen, select TCP/IP settings. The TCP/IP Settings screen opens.

Figure 41: TCP/IP Settings Screen

2. Configure the following settings:

Network Setting

Description

Use DHCP

Select Yes if your network includes a DHCP server for dynamic allocation of IP addresses.

Select No to manually enter the IP address and enter the IP address for the camera.

Static IP Address

Enter the Static IP address for the camera.

Subnet Mask

If you selected No, enter the subnet mask for the IP camera. Use the same value that is configured for the PCs on your network.

Gateway

If you selected No, enter the gateway for the IP camera. Use the same value that is configured for the PCs on your network.

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CT-5320F/CT-5640F User and Installation Guide

Network Setting

Description

DNS Server

Enter the IP address of the DNS server that is used in your network. Use the same value that is used for the PCs on your LAN.

Host Name

The default name is CT-5xxx-y-zF, where:

 xxx is the model number by focal plane array size (320 or 640)  y is the frame rate in FPS  z is the lens FOV and camera type is F (fixed)

You can enter a friendly name for the camera.

3. Click Save Changes.

FTP Server

An FTP server may be used for receiving events/alerts triggered by camera motion detection and for storing recorded video images and files.

To configure FTP server settings

1. From the Setup > Network screen, select FTP Server. The FTP Server screen opens.

Figure 42: FTP Server Screen

2. Configure the following settings:

Network Setting

Description

FTP Server

Enter the FTP Server IP address.

FTP Port

Enter the FTP port number used on the network. The default is 21.

Username

Enter the username to access the FTP Server.

Password

Enter the password to access the FTP Server.

FTP Path

Enter the FTP Path name, which is the default folder for storing the FTP server configuration files.

3. Click Save Changes to save the settings.

4. Click Verify FTP Login to verify that the settings are correct. If they are correct, the message “FTP

Ready” is displayed next to the button.

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Using the Web Interface

Email (SMTP) Server

An email (SMTP) server may be used for receiving events/alerts triggered by camera motion detection, sending alerts, and for storing recorded video images and files.

To configure email server settings

1. From the Setup > Network screen, select Email (SMTP) Server. The Email (SMTP) Server screen

opens.

Figure 43: Email (SMTP) Server Screen

2. Configure the following settings:

Network Setting

Description

Enable TLS

Select the checkbox to enable Transport Layer Security (TLS) for Secure Socket Layer (SSL) sessions.

Username

Enter the username to access the email server.

Password

Enter the password to access the email server.

Email Sender

Enter the email address of the sender of the email.

SMTP Server

Enter the address of the SMTP (email) server.

SMTP Port

Enter the netwok port of the SMTP server. The default is 25.

Email To

Enter the email address of the recipient of the email.

3. Click Save Changes to save the settings.

4. Click Send Test Email to verify that the settings are correct.

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CT-5320F/CT-5640F User and Installation Guide

Ping Target

The Ping Target screen is used to verify that the camera is online by sending a ping (packet) to another device on the same network. If the other device is is online, the Ping Status “Success” is displayed. If the other device is not online, the Ping Status is indicated as “Failed”.

To ping a device

1. From the Setup > Network screen, select Ping Target. The Ping Target screen opens.

Figure 44: Ping Target Screen

2. Configure the following settings:

Network Setting

Description

Ping Target

Enter the IP address of another device (the target) on the same network.

Ping Status

Indicates whether the target device is online.

3. Click Save Changes and Ping Target to save the settings and send a ping to the target device.

4. Click Refresh to update the settings.

802.1X

802.1X is an IEEE standard that provides a framework for the encapsulation of Extensible Authentication Protocol (EAP) messages on an Ethernet network. 802.1X is typically administered on the port of an Ethernet switch. It is used to authenticate the credentials (such as username/password or digital certificate) of a device that wants to access a network. The settings require a RADIUS or equivalent server to be configured in the network in order to authenticate the camera.

The CT-5320F/CT-5640F supports the following 802.1X authentication methods:

 EAP-MD5  EAP-GTC  EAP-MSCHAPv2  EAP-TTLS  PEAPv0-MSCHAPv2

These EAP methods can provide a secure authentication mechanism and negotiate a secure private key between the camera and the network authentication server.

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Using the Web Interface

To authenticate the camera with 802.1X

1. From the Setup > Network screen, select 802.1X. The 802.1X screen opens.

Figure 45: 802.1X Screen

2. Configure the following settings:

Network Setting

Description

EAP Type

From the drop-down list, select one of the following authentication options:

 Off – Do not use authentication  EAP-MD5  EAP-GTC  EAP-MSCHAPv2  EAP-TTLS  PEAPv0-MSCHAPv2

Note:

EAP-MSCHAPv2, EAP-TTLS, and PEAPv0-MSCHAPv2 require a certificate for authentication.

Server Certificate

Click Browse to locate the digital certificate (*.pem file) used to authenticate the camera on the authentication server.

Username

Enter the username to unlock the private key in the camera certificate.

Password

Enter the password to unlock the private key in the camera certificate.

3. Click Upload Certificate to upload the digital certificate to the camera.

4. Click Save Changes to save the username and password.

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CT-5320F/CT-5640F User and Installation Guide

Zero Network Configuration

Zero Network Configuration (zeroconf) is a methodology that automatically creates an IP-based computer network without requiring manual operator intervention or special configuration servers. When zeroconf is disabled, a network administrator must use servers, such as DHCP and DNS servers, to configure the unit’s network settings, or manually configure each device’s network settings. By default, zeroconf is disabled.

To enable Zero Network Configuration

1. From the Setup > Network screen, select Zero Network Configuration. The Zero Network

Configuration screen opens.

Figure 46: Zero Network Configuration Screen

2. Configure the following settings:

Network Setting

Description

Enable

Enables the camera to revert to a Zeroconfig subnet (169.254.x.y) when DHCP mode is configured and there is no DHCP server on the network or if the DHCP server fails. This applies to Windows networks using Automatic Private IP Addressing (APIPA).

Note:

1. APIPA allocates IP addresses in the range 169.254.0.1 to

169.254.255.254.

2. This function does not work if the camera is assigned a

static IP address.

Disable

Sets the camera to the default static IP address (192.168.0.200) if there is no DHCP server on the network. This is the default setting.

3. Click Save Changes to save the setting.

Note:

If there is no DHCP server on your network, do one of the following:

1. If you select Enable, set 169.254.255.255 as the IP address for the client PC. Set the

PC mask as 255.255.0.0. Then set up the camera with a static IP address.

2. If you select Disable, set 192.168.0.11 as the IP for the client PC. Set the PC mask as

255.255.0.0. Then set up the camera with a static IP address.

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Using the Web Interface

6.5.2 Configuring Account Settings

The Account tab is used to enter the username, password, and user class for each user. It is possible to add, update or delete user accounts. In addition, it is possible to enable ONVIF security from this screen.

To configure account settings

1. From the Setup screen, select Accounts. The Accounts screen opens.

Figure 47: Accounts Screen

2. Select the Enable Onvif Security checkbox if you want to use the ONVIF Advanced Security Service

for keys and certificates management (keystore) and TLS server configuration for ONVIF devices.

3. Enter the following settings for each user:

Setting

Description

Username

Enter the username to access the camera.

User Class

The user class determines which screens the user can access. Select a class from the drop-down list:

 Administrator — can access all screens.  Operator — can access the View, Motion Detection, and Video

Storage screens.

 Viewer — can access the View screen.

Password

Enter the password to access the camera.

Confirm Password

Re-enter the password.

4. Click Add to add the user.

5. Click Update to change the settings.

6. Click Delete to delete the user.

7. Click Save Changes to save the settings.

6.5.3 Configuring Camera Settings

The Camera tab is used to configure the following settings:

 Date and Time (page 34)  Video Streaming (page 35)  Motion Detection (page 36)  Video Settings (page 37)  Analog Video Output (page 38)

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CT-5320F/CT-5640F User and Installation Guide

Date and Time Settings

The Date and Time screen is used to set the current date and time.

To configure date and time settings

1. From the Setup > Camera screen, select Date and Time. The Date and Time screen opens.

Figure 48: Date and Time Screen

2. To configure the date and time settings, enter the following information:

Field

Description

NTP Server

Enter the address for the NTP server.

NTP Interval (Minute)

Enter the number of minutes between requests for the time service to synchronize with the unit.

Enable NTP

Select Yes or No.

3. Click Save Changes.

4. To configure the current date, time and timezone settings, enter the following information:

Field

Description

Current Camera Local Date and Time

This field displays the current local date and time. Click Refresh to update the date and time.

Select a New Date and Time

Click the text box to enter the date and time to manually override the NTP settings.

Select Time Zone

From the drop-down list, select the local time zone. Daylight Savings Time is enabled automatically by default when you select your time zone. If you are located in an area that does not observe Daylight Savings Time, look for your region in the list.

5. Click Refresh Time to update the current data and time settings.

6. Click Set Date, Time and Time Zone to save the settings.

Note:

NTP must be disabled in order to save changes.

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Using the Web Interface

Video Streaming Settings

The Video Streaming screen is used to set the current date and time.

To configure video streaming settings

1. From the Setup > Camera screen, select Video Streaming. The Video Streaming screen opens.

Figure 49: Video Streaming Screen

2. To configure the video streaming settings, enter the following information:

Field

Description

Enable Multicast Streaming

Check this box to select multicast streaming. Leave the box unchecked for unicast streaming (default setting).

H264 Multicast Streaming IP Address

Enter the multicast streaming address. Valid range for multicast IP address is between 224.0.0.0 and 239.255.255.255. Typical multicast IP address is

239.x.y.z

H264 Multicast Streaming Port

Enter the multicast streaming port number. Port number can vary between 1 and 65535. Default value is 6000.

H264 Bitrate Limit

Use the slider to select the maximum bit rate for H.264 video. The available range is between 64Kbps to 5000Kbps. The bitrate and frame rate settings automatically control the network cache size.

H264 Frame Rate

From the drop-down list, select a frame rate from 5-9. The frame rate and bitrate settings automatically control the network cache size.

H264 RTSP Port

Enables setting a custom port for RTSP streaming. The default port is 554.

H264 RTP/RTSP/ HTTP Port

Enter the port used for H.264 RTP/RTSP/HTTP communication.

Page 50

CT-5320F/CT-5640F User and Installation Guide

Field

Description

MJPEG Multicast Streaming IP Address

Enter the multicast streaming address. Valid range for multicast IP address is between 224.0.0.0 and 239.255.255.255. Typical multicast IP address is

239.x.y.z

MJPEG Multicast Streaming Port

Enter the multicast streaming port number. Port number can vary between 1 and 65535. Default value is 6001.

MJPEG Quality

Select the appropriate bit rate for MJPEG video by using the slider. The available range is 1% to 98%.

MJPEG Frame Rate

Select a frame rate from 1-9. The frame rate setting automatically controls the network cache size.

MJPEG RTSP Port

Enables setting a custom port for RTSP streaming.

MJPEG RTP/RTSP/ HTTP Port

Enter the port number used for MJPEG RTP/RTSP/ HTTP port communication.

3. Click Save Changes.

Motion Detection Settings

The Motion Detection Settings screen is used to select the action to take upon a motion detection event.

To configure motion detection settings

1. From the Setup > Camera screen, select Motion Detection Settings. The Motion Detection

Settings screen opens.

Figure 50: Motion Detection Screen

2. To configure the motion detection settings, enter the following information:

Field

Description

Send Event to FTP Server

Check this box to send events to the FTP server.

Media Type for FTP Upload

Select Video or JPEG.

Page 51

Using the Web Interface

Field

Description

Send Email Notification

Check this box to send email notification of events.

Media Type for Email Notification

Select Video or JPEG.

Save Event Video to Local Folder

Check this box to save events on a local folder.

Send Event to TCP Host

Check this box to send events to the TCP host. Host IP Address

Enter the IP address of the TCP host.

Host Port

Enter the port number for the TCP host.

User

Enter the user name to access the TCP host.

Password

Enter the password to access the TCP host.

Short Message

Enter a message to send to the TCP host (for example, “Motion Triggered”).

3. Click Save Changes.

Video Settings

The Video Settings screen is used to define the color and details you want to display in the On-Screen Display.

To configure video settings

1. From the Setup > Camera screen, select Video Settings. The Video Settings screen opens.

Figure 51: Video Settings Screen

2. From the Select Color Palette drop-down list, select the color or effect for viewing the thermal

image.

3. To display today’s date, check the Show Date checkbox.

4. To display the current time, check the Show Time checkbox.

5. To display text in the On-Screen Display, enter the text in the OSD Text text box.

6. Click Save Changes.

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CT-5320F/CT-5640F User and Installation Guide

Analog Video Output

The Analog Video Output screen is used to set the TV standard (PAL or NTSC).

To configure the analog video output

1. From the Setup > Camera screen, select Analog Video Output. The Analog Video Output screen

opens.

Figure 52: Analog Video Output Screen

2. From the drop-down list, select PAL or NTSC.

3. Click Save Changes.

6.6 Log Out

To log out of the camera, click Log Out on the navigation bar or at the bottom of the screen. All of the five main menus also have the Log Out button at the bottom of the screen.

Page 53

Appendix

The appendix contains the following sections:

 Technical Specifications (page 40)  Connecting Leads to a Spring Clamp Terminal Block (page 42)  CT-5320F/CT-5640F Mounting Accessories (page 43)  Troubleshooting (page 49)  Acronyms and Abbreviations (page 52)

Page 54

CT-5320F/CT-5640F User and Installation Guide

Technical Specifications

Following are the CT-5320F/CT-5640F technical specifications:

Focal Plane Array

Sensor Type

Uncooled Vanadium Oxide Microbolometer

Array Format

CT-5320F

320 x 240 (QVGA)

CT-5640F

640 x 480 (VGA)

Pixel Pitch

17µm

Spectral Band

8-14µm (LWIR)

Sensitivity (NEDT) @ f/1.0

< 50mK at f/1.0

Optics

Lens

Athermalized Fixed Focus

Lens Options

Horizontal Field of View (HFOV), Lens Aperture, and Effective Focal Length

CT-5320F

6°

f/1.2 50mm

9°

f/1.2 35mm

16°

f/1.1 19mm

24°

f/1.0 13mm

40°

f/1.1

7.5mm

CT-5640F

12.4° f/1.2 50mm

17.6° f/1.2 35mm

24.8° f/1.2 25mm

37.5° f/1.2

16.7mm

44° f/1.2

14.25mm

Video

Frame Rate

Configurable for up to 30 FPS or Fixed at 9 FPS

Format

Analog: NTSC/PAL

IP: H264/MJPEG

Gain/Level Control

Automatic/Freeze/ICE (Image Contrast Enhancement) for superior performance

Contrast

Manually adjustable

Brightness

Manually adjustable

Image Polarity

White Hot, Black Hot, Invert, Revert

Page 55

Appendix

Hardware

Embedded Memory

2GB for Video Storage and Image Capture

Network

Ethernet (IEEE 802.3/802.3u)

1 x Ethernet RJ45 interface

Services and Protocols

RTP, RTSP, TCP/IP, UDP/IP, DHCP, FTP, HTTP, HTTPS, SMTP, DNS, SNTP, ONVIF v 2.0 and Profile S

Video Streaming

H.264, MJPEG

Event Notification

Password Levels

Administrator, Operator, and Viewer with Password Protection

Security

IEEE 802.1X, ONVIF Advanced Security Service

Operating System

Windows 7, Windows 8, Windows 8.1

Internet Browser

Internet Explorer 8, 9, 10, or 11 (32-bit version)

Power Source

Voltage

12VDC, 2 amps; 24VDC, 1 amp, 24VAC, 802.3af Power over Ethernet (PoE)

Power Consumption

<12.95W with heater

Mechanical

Dimensions (mm/inches)

292 x 104 x 95 mm/11.5 x 4.1 x 3.74” (W x H x D)

Weight

<1.5kg (3.3 lbs.)

Enclosure

Tamper Resistant IP66

Environmental Specifications

Operating Temperature

-40° to 60°C (-40° to 140°F)

Operating Humidity

5% to 95% (non-condensing)

Certifications

Safety

UL (UL 60065, 7th Edition, 2007-12-11) CAN/CSA-C22.2 No. 60065-03, 1st Edition, 2006-04 and A1:2006 CE (IEC 60065 7th Edition, EN 60065:2002/A1:2006/A11:2008)

Electromagnetic Interference (EMC)

FCC (47 CFR) Part 15, Subpart B, Class A; ICES-003, Issue 4; CISPR 22:2002 Class B; CE (EN 55022:2010 Class A; EN 55024:2010; EN 61000-3-2:2006 + A1:2009 + A2:2009; EN 61000-3-3:2008; VCCI; RCM

Environmental

RoHS, WEEE. This equipment must be disposed of as electronic waste.

Page 56

CT-5320F/CT-5640F User and Installation Guide

Connecting Leads to a Spring Clamp Terminal Block

The unit is delivered with two terminal block connectors (one for an AC connection and one for a DC connection), which enable you to connect wires for an optional power supply to the unit. See section 2.2.2.

Figure 53: Spring Clamp Terminal Block

To connect a wire to the spring clamp terminal block:

1. Strip the insulation form the end of each wire that is to be connected to the terminal block.

Approximately 1 cm (2.54”) of wire should be exposed.

2. With a small screwdriver, press in and hold the orange spring clamp button next to the female

outlet where the wire will be inserted.

3. Insert the stripped end of the wire into the female outlet.

4. Release the orange spring clamp button.

Figure 54: Connecting a Wire to a Terminal Block

Page 57

Appendix

CT-5320F/CT-5640F Mounting Accessories

The following mounting accessories are available from DVTEL for installation of your ioimage Thermal fixed camera.

All products are for indoor/outdoor installation and are epoxy polyester powder-painted in RAL9002 color.

All products are supplied with housing screws. Housing position adjustment is made with only one bolt.

All measurements are in millimeters, 1:10 scale.

For more information on available options, contact your DVTEL sales representative or visit www.DVTEL.com to request details on where to get the accessories you need.

The following pages list the available mounting kits.

Page 58

CT-5320F/CT-5640F User and Installation Guide

Name

Image

Description

CT-WALL-00

Wall bracket with joint, including an internal cable channel, for vandal-proof protection. For IP55 protection, cut a hole in the supplied sheath of 2mm (0.08”) less than the cable diameter and connect to the existing hole of the bracket.

Material: Die-cast aluminum Unit weight: 0.6kg (1 lb. 5 oz.) Load rating: 25kg (55 lbs.) Length: 204mm (8 in.)

Page 59

Appendix

Name

Image

Description

CT-CEILING-00

Ceiling bracket with an internal cable channel. It combines easy position adjustment and vandalproof protection. Suitable for housings with cable management.

Material: Extrusion and die-cast aluminum Unit weight: 1.3kg (2 lbs. 14 oz.) Load rating: 15kg (33 lbs.) Length: 412mm (16.2 in.)

Page 60

CT-5320F/CT-5640F User and Installation Guide

Name

Image

Description

CT-CORNER-00

Kit including CT-WALL-00 mount and corner adapter. It allows the cable to pass internally through a slot to connect to the CT-WALL-00 bracket. Constructed from steel. For corner installation.

Material: Stainless steel corner and die-cast aluminum mount Unit weight: corner 1kg (2 lbs. 3 oz.); mount

0.6kg (1 lb. 5 oz.) Load rating: 30kg (66 lbs.) Weight: 1kg (2.2 lbs.)

CT-ADAPTER-00

Reinforcing wall plate adaptor. It allows the cable to pass internally through a slot to connect to the CT-WALL-00 bracket. For wall installation.

Material: Die-cast aluminum Unit weight: 0.7kg (1 lb. 8 oz.) Load rating: 50kg (110 lbs.) Weight: 0.7kg (1.5 lbs.)

Page 61

Appendix

Name

Image

Description

CT-POLE-01

Kit including CT-WALL-00 mount and reinforced supporting pole clamp. It allows the cable to pass internally through a slot to connect to the CT-WALL-00 bracket. For pole installation.

Material: Die-cast aluminum clamp with stainless steel tie-rods Unit weight: pole clamp 0.9kg (2 lbs.); mount

0.6kg (1 lb. 5 oz.) Load rating: 30kg (66 lbs.) Pole: Ø 65 - 110mm (2.5 - 4.3 in.) Weight: 0.9kg (2 lbs.)

CT-POLE-02

Kit including pole mount adapter, CT-WALL-00 and CT-ADAPTER-00.

Material: Die-cast aluminum clamp with stainless steel tie-rods Unit weight: pole clamp 2.8kg (6 lbs. 3 oz.); mount 0.6kg (1 lb. 5 oz.); pole adapter 0.7kg (1 lb. 8 oz.) Pole diameter: 80-150mm- 3.14” to 5.9”.

Page 62

CT-5320F/CT-5640F User and Installation Guide

Name

Image

Description

CT-POLE-03

Kit including pole adapter for CT-WALL-00 and CT-ADAPTER-00.

Material: Die-cast aluminum clamp with steel pole adaptor Unit weight: pole clamp 1.5kg (3 lbs. 5 oz.); mount 0.6kg (1 lb. 5 oz.); pole adapter 0.7kg (1 lb. 8 oz.) Max load: 25kg (55 lbs.) Pole diameter: 210-225mm (8.2”to 8.85”) Weight: 1.1kg (2.4 lbs.)

Page 63

Appendix

Troubleshooting

This section provides useful information and remedies for common situations where problems may be encountered.

Problem

Possible Solution

No network connection

Hardware issues:

 Check that the network is working and the unit is powered on.  Check that the network (Ethernet) cable is properly attached to

the unit.

 Confirm that the LED on the Ethernet (RJ-45) connector on the

power connection panel of the unit is on.

 Confirm that the network cables are not damaged and replace if

necessary.

IP Address issues:

 Change the default IP address/addresses of the unit.  From the PC running the web browser, ping the unit IP address

and confirm that it can be reached.

 Confirm that the network settings/firewalls are set according to

the requirements.

 The camera might be located on a different subnet.Contact your

IT administrator to get the IP address of the camera.

How do I find IP address of my unit?

 Check the network DHCP server IP address assignments and

lease.

 Alternatively, move the camera to an isolated network and make

sure camera gets DHCP address and is accessible. Move the camera back to the network and test it. If you still have issues, reset the camera physically by pressing the reset button on the rear of the camera and test the camera again. This will ensure the camera releases the IP address.

The IP address responds to a ping on the network from the workstation but does not show in the Discovery List

 Disconnect the unit’s Ethernet 10/100 port or turn the power to

unit off, and then ping the IP address again. If the IP address responds, there is another device using the IP address. Consult with your network administrator to resolve the conflict.

 Check the POE switch/port and ensure that the port is working

OK. Ensure that the PoE switch ports provide the necessary power. The camera requires a minimum of 13 watts of power.

The unit IP address is in use by another computer (collision)

 Check the DHCP settings. Obtain a new IP address using DHCP.

Ensure this is a unique IP address.

 Alternatively, change the unit IP address after connecting to it

directly (not through the system network).

Cannot login to the camera

 Check the login user ID of the user or admin.  Check the login password of the user or admin.

No video image displayed on the main menu or the view menu of the web Interface

 Check that the VLC media player has been properly installed.  Install the VLC media player directly from the camera. Camera

will prompt for the VLC install. Alternatively, download from the VLC website http://www.videolan.org/vlc/.

 Reset the browser security settings to the default value. Go to

Tools > Options.

Page 64

CT-5320F/CT-5640F User and Installation Guide

Problem

Possible Solution

No analog output video signal

 Make sure the analog video out is enabled on the unit/channel.  Check that the video cables are securely connected between the

unit’s VIDEO OUT BNC connector and the analog video source.

 Check that the connection is made to the correct VIDEO OUT

connector of the analog video source.

 Confirm that the camera has power.  Check the cables for damage and replace as needed.  Check that the monitor screen has been refreshed, especially

after firmware upgrade of the camera. Also clear the browser cache.

Bad output video quality

 Check the source video signal quality by connecting an analog

monitor to the video source. If video quality is acceptable, connect the video source to the unit.

 Check that the cables are connected securely. This includes

junction boxes and amplifier that may be used.

 Check that the camera settings are correct on the camera and in

the unit..

 Check that the camera lens is clean and unobstructed.  Check that the analog video signal is not being degraded due

impedance caused by lengthy or worn cable, numerous connectors, ground loops interference, and so on.

 Check that the cable length is within specification.

Streaming video image is hanging (stopped)

 Confirm the unit’s video streaming settings.  Refresh your browser screen (F5).  Check that the bandwidth and bit rate settings of the network are

set properly.

 Check that other processes and applications are not causing

undue latency.

 Check that the firewall analysis or blocking is not interfering with

the video stream and supports the required ports and communication protocols.

Alarm inputs are not working

 Check the unit settings to confirm that the alarm input is enabled.

Refer to the HTML Edition Units User’s Guide for details.

 Check that a proper rule for an alarm input event has been

defined in the unit. Refer to the HTML Edition Units User’s Guide for details.

 Check that the alarm input (dry contact close/open) is being

provided by the connected device.

 Check that the unit is communicating through the network.  Check that the alarm input wires are connected securely.  Check that the alarm wires are paired in the terminal block in the

right positions and according to requirements.

Page 65

Appendix

Problem

Possible Solution

Relay outputs are not working

 Check the unit settings to confirm that the relay output is enabled.

Refer to the HTML Edition Units User’s Guide for details.

 Check that a proper rule for activating a relay output has been

defined in the unit or activate it manually. Refer to the HTML Edition Units User’s Guide for details.

 Check the relay output wires are connected securely.  Check that the relay output wires are paired in the terminal block

according to requirements and that one wire is connected to the common.

 Check that the NO or NC matches the system NORMALLY OPEN

or NORMALLY CLOSED configuration.

Page 66

CT-5320F/CT-5640F User and Installation Guide

Acronyms and Abbreviations

Abbreviation

Description

802.1X

Network Access Control Port based standard

AGC

Automatic Gain Control

DHCP

Dynamic Host Control Protocol

EULA

End User Licensing Agreement

FTP

File Transfer Protocol

H.264

Video Compression Standard

HTTP

Hypertext Transport Protocol

HTTPS

Hypertext Transport Protocol Secure

Internet Protocol

JPEG

Joint Photographic Experts Group

MJPEG

Motion Joint Photographic Experts Group

NEDT

Noise Equivalent Delta Temperature

NTP

Network Time Protocol

ONVIF

Open Network Video Interface Forum

ROI

Region of Interest

RTP

Realtime Transport Protocol

RTSP

Realtime Streaming Protocol

TCP

Transmission Control Protocol

UDP

User Datagram Protocol

UPnP

Universal Plug and Play

VLC

VideoLAN Client

Page 67

Appendix

Contacting DVTEL

To contact us, write us at info@dvtel.com or contact your local office.

CORPORATE HEADQUARTERS DVTEL, Inc.

65 Challenger Road Ridgefield Park, NJ 07660 USA Tel: 201.368.9700 Fax: 201.368.2615 Order Fax: 201.712.0343

info@dvtel.com

ASIA PACIFIC REGION DVTEL

111 North Bridge Road, #27-01 Peninsula Plaza Singapore 079098 Tel: +65 6389 1815 Fax: +65 6491 5660

info.apac@dvtel.com

ANZ AND THE PACIFIC ISLANDS DVTEL

37 Victoria Street Henley Beach, SA 5022 Australia Tel: +61 8 8235 9211 Fax: +61 8 8235 9255 Mobile: +61 419 850 166

info.anz@dvtel.com

EMEA DVTEL UK Ltd.

7 Lancaster Court, Coronation Road High Wycombe HP12 3TD England Tel: +44 (0) 1494 430240 Fax: +44 (0) 1494 446928

info.uk@dvtel.com

INDIA AND SAARC, GULF REGION DVTEL India Pvt., Ltd.

303, SSR Corporate Park Mathura Road Faridabad 121002 Haryana, India Tel: +91 (129) 431 5031 Fax: +91 (129) 431 5033

info.asia@dvtel.com

CENTRAL AND LATIN AMERICA DVTEL Mexico S.A.P.I. de C.V.

Felipe Villanueva No. 10 Col. Guadalupe Inn México, D.F. 01020 México Tel: +5255 5580 5618 Fax: +52 55 8503 4299

info.cala@dvtel.com

DVTEL NORTH ASIA 2404, 24/F, World-Wide House 19 Des Voeux Road Central Hong Kong Tel: +852 3667 9295 Mobile: +852 9479 4195

info.northasia@dvtel.com

DVTEL北亞地區香港中環德輔道中19號環球大廈2404室電話: +852 3667 9295 手提: +852 9479 4195 電郵: info.northasia@dvtel.com

To request the latest versions of firmware and software or to download other product-related documents, visit http://www.dvtel.com/support. If you have obtained a login, go to our support gateway. For assistance, email us at support@dvtel.com or phone 1-888-DVTEL77.