The manuals as well as the soft- and/or hardware described here and all their constituent parts are
protected by copyright. Without the express permission of Rohde & Schwarz DVS GmbH any form
of use which goes beyond the narrow bounds prescribed by copyright legislation is prohibited and
liable to prosecution.
This particularly applies to duplication, copying, translation, processing, evaluation, publishing, and
storing and/or processing in an electronic system.
Specifications and data may change without notice. We offer no guarantee that this documentation
is correct and/or complete. In no event shall Rohde & Schwarz DVS GmbH be liable for any damages
whatsoever (including without limitation any special, indirect or consequential damages, and damages resulting from loss of use, data or profits, or business interruption) arising out of the use of or
inability to use the hardware, software and/or manual materials.
Those parts of this documentation that describe optional software or hardware features usually contain a corresponding note. Anyway, a lack of this note does not mean any commitment from
Rohde & Schwarz DVS GmbH.
DVS and Spycer are registered trademarks of Rohde & Schwarz DVS GmbH. FireWire is a trademark
of Apple Inc., registered in the U.S. and other countries. Linux is a registered trademark of Linus
Torv ald s.
Any other product names mentioned in this documentation may be trademarks or registered trademarks of their respective owners and as such are subject to the usual statutory provisions.
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Registration Form
PLEASE SEND TO:
Rohde & Schwarz DVS GmbH
Krepenstr. 8
30165 Hannover
GERMANY
Fax:+49-511-630070
Dear customer,
this product was developed and tested thoroughly. Unfortunately, the possibility of problems and errors can never
be ruled out. To support us in helping you as fast as possible if such a case occurs, please fill in this registration form
and send or fax it to the address on the right.
You may also use our online registration form which can be accessed from the following
internet page: http://www.dvs.de/support/support-login.html
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Introduction
This documentation describes how to use the hardware of the SpycerBox manufactured by the Rohde & Schwarz DVS GmbH (in short ’R&S
DVS’). The SpycerBox is a multi-purpose storage as well as server device delivered with several data management tools. It is the ideal solution for users at broadcast and post production facilities who want to
make the most of their file-based workflows. The SpycerBox can be
used, for example, …
… as a high-performance automated backup and archiving solu-
tion,
… as a powerful file server with proxy clip generation, or
… as an NAS solution for a network.
Introduction
Together with the hardware of the SpycerBox you also receive the
SpycerBox software, an extended version of R&S DVS’s data management software Spycer. With the SpycerBox software you can, for instance, automatically create low-resolution proxy video clips of the
content on the local or a connected storage, defragment an SNFS storage such as a SAN, or perform scheduled maintenance tasks automatically in your network. Furthermore, you can use the SAN Remo
software to configure and monitor all SpycerBoxes in your network.
The SpycerBox hardware uses Linux as its operating system and can be
delivered with various storage capacities. Furthermore, several connection possibilities are optionally available to integrate the system seamlessly into your workflows.
The SpycerBox can be delivered in two hardware variants: SpycerBox
Ultra using 3.5" hard disks (normally 24 pcs.) and providing a storage
capacity of up to 96 TB, and SpycerBox Flex using 2.5" hard disks (normally 48 pcs.) with up to 57.6 TB of storage capacity.
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Introduction
Overview
1.1 Overview
This guide informs you about the installation of the SpycerBox hardware, its operation as well as all connection possibilities. Furthermore,
it describes maintenance tasks that you may carry out on your own.
The chapters contain the following information:
Chapter 1Begins with a short introduction to the Spycer-
Chapter 2This chapter gives a front and rear overview of
Box, followed by a note regarding the audience
this manual is written for and an explanation of
the conventions used in this manual. Furthermore, it provides safety instructions that you
must adhere to and some important notes that
you should observe.
the system detailing all items, connectors and
interfaces. Additionally, it contains some further
information, for example, about the battery
backup unit.
Chapter 3Describes the hardware installation of the R&S
DVS system.
Chapter 4Explains how to operate the R&S DVS system,
i.e. how to start and shut down the device. Additionally, the DVS Configuration Tool and
SAN Remo are described briefly.
Chapter 5Details maintenance work, for example, in case
of a hard disk, fan or power supply unit failure.
AppendixProvides technical details and general informa-
tion about the hardware of the R&S DVS system. Furthermore, it gives hints how to resolve
irregularities during operation.
IndexThis chapter facilitates the search for specific
terms.
1-2
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1.2 Target Group
To use this manual you should know how to handle computer equipment. Furthermore, to connect the R&S DVS system to a network or a
SAN storage you should have experience as a network administrator
and know how to set up the required network connections on the installation site in hard- as well as software.
When performing maintenance tasks on the hardware of the R&S DVS
system, you must be qualified to work on, repair and test electrical
equipment.
Introduction
Target Group
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Introduction
Conventions Used in this User Guide
1.3 Conventions Used in this User Guide
The following typographical conventions will be used in this documentation:
1.Texts preceded by this symbol describe activities that you must
perform in the order indicated.
Texts preceded by this symbol are parts of a list.
Texts preceded by this symbol are parts of a list of a second
level.
Texts preceded by this symbol are parts of a requirements list.
Texts preceded by this symbol describe the result of an action.
Texts preceded by this symbol are general notes intended to facilitate
work and help avoid errors.
Cause of Risk
Indicates the possibility of incorrect operation which can result in
damage to the product. You must pay particular attention to text
that follows this symbol to avoid errors.
Preventive measures to avoid risks of damage to the system.
Source of Danger
Indicates a hazardous situation which, if not avoided, could
result in minor or moderate injury.
Preventive measures to avoid minor or moderate injury.
Source of Danger
Indicates a hazardous situation which, if not avoided, can
result in death or serious injury.
Preventive measures to avoid death or serious injury.
Source of Danger
Indicates a hazardous situation which, if not avoided, will
result in death or serious injury.
Preventive measures to avoid death or serious injury.
“ ”Texts enclosed by quotation marks are references to other manuals, guides,
chapters, or sections.
1-4
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Introduction
Conventions Used in this User Guide
’ ’Texts enclosed by single quotation marks are references to labelings given
by the author and quoted labelings.
’Window’Text in bold with single quotation marks indi-
cates a window name
B
UTTON Text in small caps and bold indicates a push but-
ton
Group/MenuText in italic and bold indicates either a group
name, menu name or options in a menu list
Menu > OptionIn the specified group or menu select the stated
item.
ItemText in bold only stands for other labeled items
of a user interface
Directory/FileDirectory structure or fileEntryIndicates parameters or variables, as well as se-
lections or entries made in a program; it may
also indicate a command (e.g. at a command
line), a syntax or contents of a file/output
[Key]An individual key or a key combination on a key-
board
Keyboard Shortcuts
To perform options or procedures with the keyboard often requires a simultaneous pressing of two keys.
Example:
[Ctrl + F1]If this is given, hold down the [Ctrl] key and
press simultaneously the [F1] key.
[Alt, F1]If this is given, press the [Alt] key first and then
the key [F1] successively.
Screenshots
The screenshots shown in this documentation may be taken on various
operating systems as well as from pre-release versions of the software.
Their appearance may differ from your environment. However, they
should contain all relevant elements that you need to understand the
described actions.
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Introduction
Safety Instructions
1.4 Safety Instructions
To use the SpycerBox correctly please heed the following:
Noncompliance with safety instructions
If the R&S DVS system is not used in compliance with the safety
instructions, the warranty and all resulting liability claims will be
void.
Please read the following safety instructions carefully before attempting any installation and/or performing any work
on the SpycerBox hardware.
General
The SpycerBox has been built according to the applying safety regulations. To minimize the possibility of a faulty operation of the device all
manuals and guides must be available at all times at the operation site.
Before installing and/or using the R&S DVS system the manuals and
guides delivered with it must be read and observed.
Use the R&S DVS system only in apparent good technical order.
The hardware of the R&S DVS system works with voltages that can
be hazardous to your health. Never work on the system or access
its interior with the power cable(s) being plugged in. Make sure the
power supply is disconnected from the components you intend to
work on.
Computer hardware contains components that are sensitive to elec-
trostatic discharge. If you touch them without precautionary measures, they can be destroyed. Use a wrist strap connected to
ground when accessing electronic parts and take care of grounding
the system. Avoid touching the internal components of the R&S
DVS system whenever possible.
Computer hardware contains components that are sensitive to
changing voltages. Connecting or disconnecting the R&S DVS system to or from peripheral hardware while any of them is switched
on may damage the hardware. Switch off all peripheral hardware
before connecting or disconnecting anything.
Use, store and transport the R&S DVS system only in compliance
with the technical data laid out in section “Technical Data” on
page A-5.
If fluids or solid objects get inside the casing, the R&S DVS system
must be disconnected from the power supply immediately. Before
using the R&S DVS system again, it has to be checked by authorized service personnel.
Only use a damp tissue without any cleaning agents to clean the
casing.
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Introduction
Safety Instructions
The R&S DVS system must not be misused, abused, physically
damaged, neglected, exposed to fire, water or excessive changes in
the climate or temperature, or operated outside maximum rating.
Do not perform any changes or extensions to the R&S DVS system
whatsoever.
Transportation
The SpycerBox is a very sensitive device. Especially the hard disks of
the system must be handled with great care. Therefore, observe in case
of transportation:
Handle the R&S DVS system with great care.
Always use the original packing or a similar structured packing for
transportation as detailed in section “Packing Instructions” on
page A-8.
Avoid shocks or vibrations during transport. For longer distances it
is recommended to use a lifting truck.
Keep the R&S DVS system as a transportation good dry.
In the warranty period you have to keep the original packing and
use it in case of transportation.
Environmental Conditions
For error-free working and a long service life the SpycerBox needs
some basic environmental conditions:
Do not expose the R&S DVS system to sources of heat, such as
direct sunlight or a radiator.
Do not cover or obstruct the ventilation holes of the system.
When installing the R&S DVS system in a rack, take care that
warmed up air is conducted to the rear of the rack and properly
vented away.
Avoid areas with high humidity or dust. Best operating conditions
are given in an air-conditioned site.
Do not expose the R&S DVS system to strong electric or magnetic
fields.
Avoid areas where the R&S DVS system will be subject to vibrations
or shocks.
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Introduction
Important Notes
1.5 Important Notes
The following provides information about warranty, a note about the
conformity of the product and some other general information.
Warranty Information
This product is warranted to be free of defects in materials and workmanship for a period of one year from the date of purchase. R&S DVS
extends this Limited Warranty to the original purchaser.
Incorrect packaging
This warranty will be void if you do not transport the R&S DVS device in the original packing.
You have to keep the original packing and use it in case of
transportation.
In the event of a defect or failure to confirm to this Limited Warranty,
R&S DVS will repair or replace the product without charge. In order to
make a claim under this Limited Warranty, the purchaser must notify
R&S DVS or their representative in writing of the product failure. In this
Limited Warranty the customer must upon R&S DVS’s request return
the product to the place of purchase or send the defective device to a
given address for the necessary repairs to be performed. In the warranty period the customer must keep the original packing and pack the
R&S DVS product in it in case of a product return. If the customer is not
satisfied with the repair, R&S DVS will have the option to either attempt
a further repair, exchange the product or refund the purchase price.
This warranty does not cover:
Products not developed by Rohde & Schwarz DVS GmbH.
Products not used in compliance with the safety instructions
detailed in section “Safety Instructions” on page 1-6.
Products on which warranty stickers or product serial numbers
have been removed, altered or rendered illegible.
The costs of installations, removals, transportations, or reinstalla-
tions.
Costs for transportation damages.
Damages caused to any other item.
Any special, indirect or consequential damages, and damages
resulting from loss of use, data or profits, or business interruption.
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Important Notes
Declaration of Conformity
This product has been tested according to
the applying national and international directives and regulations. Further information
about this can be found in section “Conformity Declarations” on page A-10.
Product Disposal (B2B)
Used electrical and electronic products should not be disposed of with general household waste. At the end of its
service life you may return the R&S DVS product after appropriate prior notification to either your local distributor
or R&S DVS in Germany. R&S DVS will then take the device free of charge to a waste disposal organization
which will recycle and reuse it environmental friendly.
Introduction
General Notes
Please observe the following general important notes:
Performance losses
In case of a full storage performance losses may occur.
Leave about 10 to 15% of the overall main storage capacity
empty of data for performance reasons.
Installation of third-party software
Your R&S DVS system has been tested thoroughly and is very reliable. However, because of the vast amount of third-party software
available, its reactions on the installation of such could not be tested. The installation of third-party software may disrupt the realtime capability and/or limit the functionality of your system.
When installing third-party software, make sure that it does
not interrupt and/or limit any functionality of the system.
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Introduction
Important Notes
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Overview
This chapter provides a detailed overview of the hardware of the R&S
DVS system. First the different hardware variants of system will be explained. After this it will be shown in a front and a rear view and all its
parts and connectors will be described. The chapter will be concluded
with a description of the battery backup unit installed inside the system.
Overview
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Overview
Variants: SpycerBox Ultra and SpycerBox Flex
2.1 Variants: SpycerBox Ultra and SpycerBox Flex
The SpycerBox can be delivered in two different hardware variants depending on, for example, the amount of the storage or the performance
that is required. The following variants are available:
SpycerBox Ultra using 3.5" hard disks (normally 24 pcs.) and pro-
viding a storage capacity of up to 96 TB.
SpycerBox Flex using 2.5" hard disks (normally 48 pcs.) for up to
57.6 TB of storage capacity.
Apart from the hard disk array where the hard disks are installed (see
section “Hard Disk Array” on page 2-7) the two variants are in most respects identical. Whereever required the specialities of these variants
will be detailed in this document.
Furthermore, SSDs (Solid State Drives) are supported in various capacities. Please contact the R&S DVS service department for further information.
2.2 Overview of the Front
This section gives an overview of the front of the R&S DVS system. After an overall overview of the front the DVD drive is described first, followed by details about the HDD LEDs. After this the faceplate and the
hard disk array of the system as well as the operation items will be explained.
2.2.1 The Front of the System
This section provides an overview of the front of the system:
2-2
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Overview
DVD drive
faceplate/
HDD LEDsoperation items
hard disk array
Overview of the Front
Figure 2-1: Overview of the front
DVD driveThe DVD drive can be used, for example, for soft-
ware installations. Further information about the
DVD drive can be found in section “DVD Drive” on
page 2-4.
HDD LEDsThe upper part of the front is equipped with LEDs
that indicate the statuses (activities) of the hard
disks of the hard disk array. Further information
about the LEDs and their meaning can be found in
section “HDD LEDs” on page 2-4.
faceplate/
hard disk array
The faceplate covers the hard disk array. If you
need access to one of the hard disks, for example,
to replace it, it can be lifted. The faceplate will be
described in more detail in section “Faceplate” on
page 2-6.
The hard disk array contains the main storage hard
disks which can be used to store video, audio or
backup material. All disks can be replaced easily in
case of failure. The disk array is described in more
detail in section “Hard Disk Array” on page 2-7.
operation itemsWith the operation items the system can be con-
trolled (e.g. turned on or off). Additionally, they offer some LEDs that allow you to assess the state of
the R&S DVS system as well as USB connectors
for an easy connectivity of additional devices such
as memory sticks. Further information about the
operation items can be found in section “Operation
Items” on page 2-9.
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Overview
DVD trayDVD ejectemergency eject
Overview of the Front
2.2.2 DVD Drive
The system is equipped with a DVD drive which can be used for service
purposes or to install additional software. It also provides burning capability.
DVD trayThe DVD tray holds the CD or DVD.
DVD ejectOpens the DVD tray when the system is turned
Figure 2-2: Overview of DVD drive
on.
emergency ejectYou can open the DVD tray with the system
For further information regarding the operation of the drive, please refer
to the original manufacturer’s documentation.
2.2.3 HDD LEDs
The HDD LEDs show the statuses (activities) of the hard disks of the
hard disk array (see section “Hard Disk Array” on page 2-7). They can
be seen only when they are flashing because they are located behind
the white strip and thus not visible when off.
cut from power: Insert a thin, pointed object
into the emergency eject hole. Then the DVD
tray opens.
Figure 2-3: HDD LEDs
2-4
SpycerBox Ultra
For the SpycerBox Ultra each LED represents one hard disk of the hard
disk array:
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Overview
A
1
BCD
234123412341234
1111
2222
3333
4444
LEDs:
hard disks:
5555
5555
ABCD
6666
6666
A
1
BC
234781256783456
23344
LEDs:
hard disks:
5317
5
5
8
8
A
8642
667
7
112
2334455
8
8
667
7
112
2334455
8
8
667
7
112
BC
Overview of the Front
Figure 2-4: HDD LEDs and the hard disk array (SpycerBox Ultra)
Starting from the left, the first six LEDs display the accesses to hard
disks in the very left column of the array, the second six LEDs show the
state of the hard disks of the second column, and so on.
SpycerBox Flex
For the SpycerBox Flex the state of every two hard disks of the hard
disk array is displayed by one LED.
Figure 2-5: HDD LEDs and the hard disk array (SpycerBox Flex)
Starting from the left, the first eight LEDs display the accesses to the
hard disks in the first eight columns of the hard disk array (16 hard
disks), the second eight LEDs show the state of the second eight columns, and so on.
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Overview
faceplatebacklit R&S DVS logo
Overview of the Front
2.2.4 Faceplate
The faceplate covers the hard disks of the hard disk array.
The faceplate is built with an integrated backlit R&S DVS logo which indicates the state of the system, i.e. its power-on status: If the R&S DVS
logo is illuminated, the power is turned on; if not, the power is turned
off.
The top side of the faceplate is hinge-fastened, while its bottom side is
fixed with magnets. If you need access to one of the hard disks, for example, to replace it, you just have to lift the faceplate:
Figure 2-6: Overview of the faceplate
Figure 2-7: Lifting of faceplate
2-6
Then you can access the hard disks of the hard disk array (see section
“Hard Disk Array” on page 2-7).
The faceplate can be removed for transport reasons (see section “Removal of the Faceplate” on page 5-22).
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2.2.5 Hard Disk Array
lifted faceplatehard disk arrayhinge wire
SpycerBox Ultra:
The hard disks of the hard disk array are used, for example, to store
proxy clips of your video and audio material or backup files of the connected central storage. It is the main storage of the R&S DVS system.
To prevent data loss in case a hard disk fails, it is normally RAID protected.
Further information about RAID can be found in section “Introduction to
RAID” on page 5-2.
The system hard disk is not among the hard disks of the hard disk array.
It can be found in the system disk array (see section “System Disk Array” on page 2-12).
Once the faceplate is lifted (see section “Faceplate” on page 2-6), you
have access to the hard disk array:
Overview
Overview of the Front
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Overview
SpycerBox Flex:
leveropenerdisk carrier
LED disk
LED disk
activity
power
SpycerBox Ultra:
leveropenerdisk carrier
LED disk
LED disk
power
activity
SpycerBox Flex:
Overview of the Front
The hinge wires hold the faceplate in place and allow you to lift it. For
further information see section “Faceplate” on page 2-6 and section
“Removal of the Faceplate” on page 5-22.
Figure 2-8: Hard disk array (SpycerBox Ultra and SpycerBox Flex)
Each hard disk of the array is connected to the system with the help of
a disk carrier which makes the removal of a hard disk from the system
easy, for example, in the event of a failure.
2-8
Figure 2-9: Hard disk carrier overview (SpycerBox Ultra and SpycerBox Flex)
Further information about how to remove and exchange a hard disk can
be found in section “Hard Disk Maintenance” on page 5-2.
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Overview
1 2 3 4 5 6
789
Overview of the Front
disk carrierThe disk carriers hold each one hard disk of the
array. The hard disks are mounted to the disk
carriers with several screws.
leverOnce the lever is unlatched with the opener, it
can be used to pull the disk carrier and its hard
disk out of the system.
openerUnlatches the lever and with it the disk carrier.
LED disk powerShows whether the disk of the disk carrier re-
ceives power.
LED disk activityIndicates the status of the hard disk of the disk
carrier (see also section “HDD LEDs” on
page 2-4):
offHard disk is idle.
greenHard disk is accessed.
2.2.6 Operation Items
With the operation items at the system’s front the hardware of the
SpycerBox can be controlled (e.g. turned on or off). There you can also
find LEDs that allow you to assess the state of the R&S DVS system as
well as USB connectors.
redA hard disk or hard disk carrier related
error has occurred.
Figure 2-10: Operation items overview
The LEDs can be seen only when they are flashing because they are located behind the white strip and thus not visible when off.
Further information about what to do in case of an alarm can be found
in section “Troubleshooting” on page A-2.
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Overview
Overview of the Front
No.ItemExplanation
1, 2 LAN 1/
2LEDs
Indicate that a valid network is connected to the first/
second LAN connection at the rear of the system (see
section “ATX Connector Panel” on page 2-13).
3alarm
LED
This LED indicates that a hardware malfunction has occurred.
4DVDIndicates accesses to the DVD drive.
5muteIn case of a hardware malfunction a system alarm turns
on. By pressing this button the alarm buzzer can be
switched mute. Use a thin, pointed object to press this
button.
Some alarms (e.g. the one in case of a
hard disk failure) are independent of the
system alarm and cannot be switched
mute with the mute button.
6resetResets your system and initiates a warm reboot. Use a
thin, pointed object to press this button.
Data loss
When resetting the system without having saved data, data may get lost.
Save your data before resetting the
system.
7, 8 USB po
rts
The USB connectors (universal serial bus) at the front
offer you the possibility to connect other devices such
as memory sticks easily.
9power The power switch turns the system on or off. The re-
spective state of the system will be indicated by the
R&S DVS logo in the middle of the faceplate (see section “Faceplate” on page 2-6).
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2.3 Overview of the Rear
power supply
systemATX connectorslot panel
disk array panelconnectors
This section provides an overview of the rear of the system. After an
overall overview of the rear the system disk array will be described, followed by detailed descriptions of the ATX connector panel and the slot
panel connectors. The section will be concluded with further details
about the power supply.
2.3.1 The Rear of the System
This section provides an overview of the rear of the system:
Overview
Overview of the Rear
Figure 2-11: Overview of the rear
system disk arrayThe system disk array contains the hard disks
for the operating system and metadata. You
can find further information about this in section “System Disk Array” on page 2-12.
ATX connector panelOn this panel you can find the standard con-
nectors of the computer system. Further information about them can be found in section
“ATX Connector Panel” on page 2-13.
power supplyThe redundant power supply provides the sys-
tem with power. It consists of several independent power supply units: Even if one fails the
others will still supply enough power to keep
the system operational. Further information
about the power supply can be found in section “Power Supply” on page 2-15.
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Overview
system disksmetadata disks
Overview of the Rear
slot panel connectorsThe slot panel connectors of the R&S DVS sys-
2.3.2 System Disk Array
The system disk array contains hard disks for the operating system and
metadata. To prevent data loss in case a hard disk fails, they are normally RAID protected. Furthermore, these hard disks are protected with a
battery backup unit to prevent data loss, for instance, in case of a power
failure.
tem provide, for example, the network con-
nections to connect the system to a SAN.
Furthermore, if applicable, some additional
panels may be present for internal reasons or
on customer request. More details about the
slot panel connectors can be found in section
“Slot Panel Connectors” on page 2-16.
More information about RAID can be found in section “Introduction to
RAID” on page 5-2. The battery backup unit is described in section “Battery Backup Unit” on page 2-19.
2-12
Figure 2-12: System disk array
The hard disks of the array are connected to the system with the help
of disk carriers which make the removal of a hard disk easy, for example, in the event of a failure. The system disk array is equipped with the
same type of disk carriers as used in the hard disk array of the SpycerBox Flex (see section “Hard Disk Array” on page 2-7).
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Further information about how to remove and exchange a hard disk can
1
6
2
891013
45
1411 12
3
7
2
89107
3
be found in section “Hard Disk Maintenance” on page 5-2.
2.3.3 ATX Connector Panel
The ATX connector panel on the rear of the R&S DVS system holds the
connectors of the computer system. It provides the following connections:
Overview
Overview of the Rear
Figure 2-13: ATX connector panel on rear of the SpycerBox Ultra
Figure 2-14: ATX connector panel on rear of the SpycerBox Flex
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Overview
Overview of the Rear
No.ItemExplanation
1mousePS/2 connector to connect a mouse to the
2COM portRS-232 connector for the connection of se-
3IPMIDedicated LAN port for IPMI 2.0 (Intelligent
system
rial interface devices
Platform Management Interface) providing
KVM (Keyboard, Video, Mouse redirection)
as well; for further information see the documentation(s) of the original manufacturer(s)
IPMI can be activated by assigning
an IP address to its port via the DVS
Configuration Tool (see section
“DVS Configuration Tool” on
page 4-3). After the assignment
you may have to wait several minutes before the configuration takes
effect.
4CEN/LFEConnector for center out and subwoofer
speakers
5line inConnector to input audio signals
6keyboardPS/2 connector to connect a keyboard to
the system
7VGADB-15 connector (female) to connect a
monitor; normally with an extra graphics
card installed, this connector will not be operational; however, it can be used in combination with IPMI/KVM for system
management; if you want to use this port,
please contact R&S DVS directly in case of
setup questions
8, 9USB ports These USB connectors (universal serial bus)
offer you the possibility to connect other
devices to your system
11back surroundConnector for rear surround speakers
2-14
12side surroundConnector for middle surround speakers
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No.ItemExplanation
latch power cable socketLEDhandle
13frontConnector to output audio signals (line out),
14mikeConnector to input low-level audio signals
2.3.4 Power Supply
The redundant power supply provides the system with power. It consists of several independent power supply units: Even if one fails the
others will still offer enough power to keep the system working.
System down in case of second power supply failure
The system can be operated with one power supply unit out of order. However, if another one fails, a continued operation of the system cannot be guaranteed.
Overview
Overview of the Rear
e.g. for front speakers or headphones
It is recommended to change a failed power supply unit immediately (see section “Power Supply Maintenance” on
page 5-15).
The following provides an overview of one of the power supply units:
Figure 2-15: Overview of power supply unit
handleWith the handle of the power supply unit you
can pull the unit out of the power supply once it
is unlocked with the latch.
LEDThe LED indicates the state of the power supply
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unit:
greenOperating normally
offStandby mode
off (alarm LED on) Disconnected from power
or malfunction
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Overview
graphics card
GigabitFibre
ChannelEthernet
SAS
Overview of the Rear
latchThe latch of a power supply unit locks it in the
power supply. With it the unit can be unlocked
and pulled out of the power supply with the help
of the handle.
power cable socketThe socket where the power cable has to be
plugged in to provide the system with power.
2.3.5 Slot Panel Connectors
The SpycerBox provides on its slot panel connector area several connection possibilities such as the network ports or ports to connect the
system to a SAN. The following figure shows an example configuration
of the slot panel connector area:
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Figure 2-16: Example of a slot panel configuration on the SpycerBox Ultra
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Overview
graphics card
Fibre
Channel
Overview of the Rear
Figure 2-17: Example of a slot panel configuration on the SpycerBox Flex
The above layout of the slot panel area is just an example. The one at
your system may differ from the figure above: The position of the individual slot panels may vary and/or other panels may be installed, either
for internal reasons or on your request. The slot panels showing Option
in the figures above represent empty slot panels for optional cards that
you can order.
To provide connections to most networks there are various interface
possibilities optionally available for the SpycerBox, such as the following:
Gigabit EthernetEither a 1 Gigabit Ethernet connection with four
ports or a 10 or 40 Gigabit Ethernet connection
with up to two ports.
Fibre ChannelFibre Channel connection interface with up to
four ports.
FireWireTwo port FireWire interface.
eSataeSata interface
USBAdditional USB 2.0 or 3.0 connection interface
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Overview
Overview of the Rear
The R&S DVS system provides furthermore the following connection
possibilities by default:
graphics cardThe monitor for the R&S DVS system has to be
SASThe SAS (serial attached SCSI) connector is an
connected here. For further information about
the graphics card, please refer to the original
manufacturer’s documentation included in the
delivery of the system.
external mini-SAS (SFF-8088) connector that
can be used to connect external storages. In
some cases the slot panel may provide SAS
high-density high-speed IO interfaces. An external storage connected to this port can even be
configured to provide an external storage expansion.
Interferences concerning real-time
capability
Data transfers on this port may interfere with the real-time capability of the
R&S DVS system.
It is recommended to use this port
only at times when no real-time
performance is required.
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2.4 Battery Backup Unit
To prevent data loss especially for the metadata, the hard disks of the
system disk array (see section “System Disk Array” on page 2-12) are
protected by a battery backup unit. If the system’s operation gets interrupted, for example, in case of a power failure, it will provide power to
the cache of the connected RAID controller, so that buffered data will
not get lost. Once the operation of the system is restored, the cached
data will be written to the hard disks.
The battery backup unit is located inside the casing of the R&S DVS system:
Overview
Battery Backup Unit
Figure 2-18: Location of battery backup unit inside the system
The battery backup unit is a rechargeable battery that will be charged
automatically when the system is turned on.
Depending on whether you have purchased a SpycerBox Ultra or a
SpycerBox Flex, the locations of the battery backup units inside the systems may vary.
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Overview
Battery Backup Unit
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Installation
This chapter describes the installation of the SpycerBox. It is divided
into the setup of the system’s hardware and a note about how to connect it to a network.
3.1 System Setup
This section describes the setup of the SpycerBox hardware. The system must be installed properly before you can start working with it.
Installation
To install the hardware of the SpycerBox perform the following:
1.Unpack the R&S DVS system and its accessories.
Check your delivery and compare it with the delivery note included in
the package on an extra sheet of paper. In case of missing items, please
contact your local vendor or R&S DVS immediately.
Incorrect packaging
The warranty will be void if you do not transport the R&S DVS device in the original packing.
You have to keep the original packing and use it in case of
transportation.
2.Place the R&S DVS system on a firm, flat surface within reach of a
power outlet or mount it in a rack. For good air circulation and
cooling make sure the ventilation holes are not covered.
3.Connect at least the following computer peripherals:
Mouse,
keyboard and
a monitor that is operable at a resolution of at least
4.Connect any other peripheral computer equipment. For an over-
view of the panels and connectors at the system’s rear see section “Overview of the Rear” on page 2-11.
5.Connect the power cable(s) to the system.
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Installation
Note about the Network Installation
The SpycerBox hardware is now properly installed and you can switch
on the system as described in section “Starting the System” on
page 4-2.
3.2 Note about the Network Installation
Because of the amount of possible workflows that customer’s may use
the SpycerBox for as well as network connections (see section “Slot
Panel Connectors” on page 2-16), this document does not describe
how to connect the R&S DVS system to a network or central storage.
On the R&S DVS web page (www.dvs.de) you can find some diagrams
showing how the SpycerBox may fit in a workflow/network.
To connect the R&S DVS system to a network/central storage you
should have experience as a network administrator and know how to
set up the required network connections on the installation site in hardas well as software. In case you experience difficulties during the installation, R&S DVS offers you special assistance that will be tailored to
your personal needs and which can range from remote diagnosis to onsite services. Please contact the R&S DVS service department for further information about this.
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Operation
power switch
This chapter describes how to operate the SpycerBox hardware, i.e. it
is explained how to start the system and how to shut it down. For both
procedures you have to use the power switch of the operation items at
the front of the system.
Operation
Figure 4-1: The power switch
Additionally, the DVS Configuration Tool is described briefly which allows you to configure, reboot and shut down the SpycerBox.
All other items necessary for a correct operation of the SpycerBox hardware, such as the LEDs or the buttons, are described in chapter “Overview” on page 2-1.
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Operation
Starting the System
4.1 Starting the System
After a proper installation of the system (see chapter “Installation” on
page 3-1) you may start the R&S DVS system at any time.
To start the system perform the following:
1.Press the power switch briefly to turn on the system.
The system will be started and the R&S DVS logo in the middle of the
faceplate lights up. As with any standard computer after initial booting,
the system begins to load the installed operating system.
During the start-up of the system several alarm beeps will be sounded.
This is part of a self-test and does not indicate an error or malfunction.
When the operating system has finished its loading, you can begin to
work with the R&S DVS system right away.
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4.2 DVS Configuration Tool
Depending on the system, it is either delivered with the DVS Configuration Tool or SAN Remo (see section “R&S DVS SAN Remo” on
page 4-4) as standard. The DVS Configuration Tool can be used to configure, reboot and shut down the SpycerBox. Once the operating system is loaded, it can be found on the desktop of the SpycerBox.
The DVS Configuration Tool will run in the standard web browser of
your system. The address is either localhost (127.0.0.1) or the IP
address of the SpycerBox in the network. After starting it you have to
enter a user name (default: admin) and password (default: dvssan).
Operation
DVS Configuration Tool
Figure 4-2: Starting screen of the DVS Configuration Tool
With the DVS Configuration Tool you can change the configurations of
the R&S DVS system (e.g. its IP address or Fibre Channel connections).
Click on the respective item to the left to view and change the configurations. Afterwards you will see the options that can be changed.
The DVS Configuration Tool can also be used to gather log files of the
system, for example, for troubleshooting. By default they will be saved
in a single archive file on the desktop of your system.
Additionally, with the DVS Configuration Tool you can reboot or shut
down the R&S DVS system.
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Operation
R&S DVS SAN Remo
4.3 R&S DVS SAN Remo
R&S DVS’s configuration management software SAN Remo can be
used to configure, reboot and shut down the SpycerBox. From December 2013 it is installed on every SpycerBox as standard.
SAN Remo will run in the web browser (Mozilla Firefox version 4 and
higher, Internet Explorer version 11 and higher, Google Chrome and Safari) on every client in the network. The address is either the localhost
(127.0.0.1) or the IP address of the SpycerBox in the network. After
starting it, you have to enter a user name (default: admin) and password (default: admin).
4-4
Figure 4-3: Plugin view in the SAN Remo software
With SAN Remo you can change the configurations of the R&S DVS
system (e.g. its IP address or Fibre Channel connections). Select the
system represented by a node and click on the respective icon to view
and change the settings. Afterwards you will see all options that can be
changed. With the monitoring feature you can obtain a graphical overview of certain properties of different nodes.
SAN Remo can also be used to gather log files of the system, for example, for troubleshooting. By default they will be saved in a single archive
file on the desktop of your system.
Additionally, you can reboot or shut down the R&S DVS system with
SAN Remo.
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4.4 Shutting Down the System
For a complete description of the features of SAN Remo and how to use
it refer to the “SAN Remo Configuration Management” supplement.
How to use SAN Remo for the SpycerBox High Availability Option is described in the “SpycerBox High Availability Administration Supplement”.
There are several possibilities to shut down the R&S DVS system. All
depend on whether the operating system is already loaded, frozen or
not completely loaded. Please act accordingly.
To shut down the system perform the following according to the state
of the system’s operating system:
After a shut-down wait at least ten seconds before starting the system
again. This time is needed to safely erase all memory banks of the system.
Operation
Shutting Down the System
With the operating system fully loaded
If the operating system is up and running, there are two ways to shut
down your system:
1.Turn the system off by shutting down the operating system the
usual way (see also section “DVS Configuration Tool” on page 4-3
and section “R&S DVS SAN Remo” on page 4-4).
The operating system will then save your personal settings and once it
has ended, the system will turn off.
Alternatively, you can initiate a fast shut down by pressing the power
switch briefly.
Data and configuration losses
The fast shut down may not save all your system data and personal
settings before the system turns off.
Save all data and settings before shutting down the system.
Some settings will be saved and afterwards the system turns off.
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Operation
Shutting Down the System
With the operating system frozen or not completely loaded
If the operating system is not responding anymore or not completely
loaded, perform the following:
This procedure can cause corrupted system data. However, the system
should be sufficiently protected against this by the journaling file system
and the battery backup unit (see section “Battery Backup Unit” on
page 2-19).
1.Shut down the system by pressing the power switch until the sys-
tem turns off.
The system will then shut down immediately.
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Maintenance
This chapter explains the maintenance work that you can perform on
your own. For each work a detailed procedure description is given. If
you experience trouble with the system that cannot be resolved with
the work described here or in section “Troubleshooting” on page A-2,
please contact your local vendor or R&S DVS directly.
Maintenance
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Maintenance
Hard Disk Maintenance
5.1 Hard Disk Maintenance
This section deals with the possible event of a hard disk failure. First,
some introductory information about RAID are provided. After that follow descriptions how to act when a hard disk fails.
5.1.1 Introduction to RAID
In a system where huge amounts of data are processed, large storage
capacities combined with high data throughputs are mandatory. To
provide both at the same time it is common practice in the area of video
and digital film to configure several hard disks together into a stripe set
or RAID. The IT world has defined several ’levels’ of RAID, most of them
providing some kind of data protection.
The RAID feature makes the R&S DVS system tolerant of disk failures.
Even with a broken disk operations can still be continued and, once the
failed disk has been replaced, the missing data can be recovered easily.
The data protection is provided by RAID controllers installed inside the
system. Each controller independently administers the data protection
for the set of hard disks that is connected to it.
The system disk array for the system/metadata hard disks comprises
four disks. They are connected to a RAID controller that applies a
RAID 1 to the data, meaning that they are protected by a mirroring of
the data between two disks. If one of the hard disks fails, the missing
data can be restored with the mirrored information stored on the other
disk.
Data loss
If the second disk fails in the meantime, the data will be unrecoverable.
Replace a broken hard disk immediately.
The main storage of the R&S DVS system comprises up to 24 hard
disks in the SpycerBox Ultra and 48 hard disks in the SpycerBox Flex.
These are connected to three RAID controllers which connect a set of
eight hard disks each (SpycerBox Ultra; SpycerBox Flex: 16) and apply
a RAID 5 to the data. With this, the data is striped across these hard
disks during write procedures. At the same time the information necessary to rebuild a failed hard disk (parity information) is generated and
written across the disks as well. With the parity information written,
one hard disk per disk set (RAID pack) can fail and your data will still be
recoverable due to the information stored on the other disks.
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Maintenance
disk set 1
disk set 2
d
isk
se
t
3
SpycerBox Ultra:
SpycerBox Flex:
disk set 1disk set 3disk set 2
Hard Disk Maintenance
Data loss
If a second disk within the same disk set fails in the meantime, the
data will be unrecoverable.
Replace a broken hard disk immediately.
You can identify the hard disks that are connected to a RAID controller
easily at the R&S DVS system because every three rows (SpycerBox Ultra; SpycerBox Flex: every column of 16 hard disks) represent one disk
set/RAID pack:
Figure 5-1: Disk sets (RAID packs) of the hard disk array (SpycerBox Ultra and Flex)
With the available RAID feature the R&S DVS system can withstand
disk failures without losing data or access to data.
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Maintenance
Hard Disk Maintenance
5.1.2 Identifying a Broken Hard Disk
In case of an alarm or when suspecting a worn hard disk, you have to
identify the broken hard disk first in order to replace it.
An alarm can be caused by a number of reasons. Please refer to section
“Troubleshooting” on page A-2 first for further details about what to do
in case of an alarm.
If a hard disk fails, the alarm will be sounded by a RAID controller. It cannot be switched mute with the mute button of the operation items. It
can be turned off either with the RAID software manager or by replacing
the broken hard disk.
Data accesses to the hard disk array are still possible because any missing data will be recalculated from the parity information stored on the
other hard disk(s). This can limit the overall performance and real-time
operations may no longer be possible.
Data loss
If you do not replace a broken disk in time and another disk fails in
the meantime, your data may be unrecoverable.
Replace a broken hard disk as soon as possible.
Before replacing a hard disk you have to gather the log files of the RAID
controller. If you know how to do this you may proceed on your own. If
not, please contact the R&S DVS service department first.
In most cases you can find the broken disk by simply observing the
LEDs of the disk array (see section “Hard Disk Array” on page 2-7 and
section “System Disk Array” on page 2-12). While performing continuous accesses to the data, it will be the one:
no longer blinking (either continuously on or off),
irregularly blinking compared to the other hard disks of the same
disk set, or
showing a hard disk or disk carrier related error (see section “Hard
Disk Array” on page 2-7 and section “System Disk Array” on
page 2-12).
5-4
Once the broken disk has been identified, you can replace it as described in section “Replacing a Hard Disk” on page 5-5.
Data loss
Replacing the wrong hard disk, i.e. a good one instead of the broken one, may result in a total loss of data.
If you are unsure about having detected the correct hard
disk please contact the R&S DVS service department.
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5.1.3 Replacing a Hard Disk
As soon as the broken hard disk has been identified (see section “Identifying a Broken Hard Disk” on page 5-4), it can be replaced easily. The
replacement of a broken hard disk can be divided into three steps:
1.Removing the hard disk from the system.
2.Replacing the hard disk.
3.Reassembling it into the system.
All steps are explained in the following.
Before replacing a hard disk you have to gather the log files of the RAID
controller. If you know how to do this you may proceed on your own. If
not, please contact the R&S DVS service department first.
Step 1: Removing the Hard Disk
Maintenance
Hard Disk Maintenance
The hard disks that are accessible at the front and rear of the system
are connected to the system with the help of disk carriers. They can be
removed easily, even when the system is running (hot-swappable).
For an overview of a disk carrier as well as further information about it
see section “Hard Disk Array” on page 2-7 and section “System Disk Array” on page 2-12.
To remove a hard disk from the system perform the following:
1.If appropriate, stop all accesses to the hard disks of your system,
for example, by exiting software and severing the network connections.
2.Lift the faceplate of the system (see section “Faceplate” on
page 2-6).
3.Then, unlatch the disk carrier of the defective hard disk by press-
ing the opener of the disk carrier (1).
This will cause the lever to come out of the disk carrier so that it protrudes from the rest of the disk carriers.
4.Take the lever and turn it in its hinge (2) until it cannot be moved
further:
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SpycerBox Ultra:
SpycerBox Flex and system disk array:
Hard Disk Maintenance
Figure 5-2: Pulling out the lever
This takes the hard disk installed in the disk carrier out of the system’s
interfaces inside.
5.Once the interface connections inside the system are severed,
you can pull the disk carrier out of the system.
Now the hard disk is removed from the system and it has to be replaced
in the next step.
Step 2: Replacing the Hard Disk
To replace the hard disk do the following:
Hard disk damages
Significant environmental changes, for example, altitude, voltage,
temperature, shock, vibration, etc., can damage a hard disk.
Handle hard disks with great care.
1.Unscrew the screws that fix the hard disk to the disk carrier.
2.Exchange the broken disk with a new one and assemble it in the
disk carrier with the screws.
It is best to use the same brand and type of hard disk again. Otherwise
a loss of performance might occur.
After that the hard disk is replaced and the disk carrier with the new
disk has to be reassembled in the system.
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Maintenance
Hard Disk Maintenance
Step 3: Reassembling the Hard Disk
After replacing the hard disk, the disk carrier with the new disk has to
be reassembled in the system. For this perform the following:
1.Slide the disk carrier back into its shaft at the disk array.
2.Push the disk carrier completely back into the shaft by applying
pressure to the disk carrier directly (i.e. do not use the lever to
push the carrier). Move it until you feel the resistance of the hard
disk interface inside the system and until the lever retracts by
itself from the pushing.
Lever damage
When using the lever to push the carrier, it might be damaged.
It is important that you do not use the lever to insert the disk
carrier. Apply an even pressure only to the carrier directly
until the lever moves back by itself.
3.Then simply close the lever until it snaps back in place which as a
result will slide the carrier completely back in.
The disk carrier of the replaced disk should be level with the others of
the array.
Once the faceplate of the R&S DVS system is back in place, the replacement of the hard disk is finished. After several minutes the replaced
hard disk will be automatically recognized by the system. Then the rebuild of the data will be initiated on its own. When the system has finished the rebuild, the R&S DVS system will be fully operational again.
Rebuild disturbances
A rebuild takes several hours. During a rebuild the performance of
the system will be affected and real-time processes may not be
possible.
Rebuild time depends on the load of the system. It is recommended to avoid accesses or to at least to restrict accesses
to the disk array during this time, otherwise it may take considerably longer.
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Maintenance
Opening and Closing the Casing
5.2 Opening and Closing the Casing
Some tasks described in this manual require an opening of the system’s casing and the closing of it afterwards once the intended work is
finished. Both tasks will be explained in this section.
5.2.1 Opening the Casing
To open the casing of the R&S DVS system perform the following:
Safety danger
The system you are working on operates with voltages that
can be hazardous to your health.
Never work on the system or access its interior with
the power cable(s) being plugged in. Make sure the
power supply is disconnected from the components
you intend to work on.
The system must be operated only with the chassis’ cover installed to
ensure proper cooling.
1.Shut down the system as described in section “Shutting Down
the System” on page 4-5.
2.Disconnect all power cords from the system.
3.Press the two buttons at the top of the system (1 in the figure
below) and move the cover towards the rear of the system (2 in
the figure below).
Figure 5-3: Removal of the cover of the casing
5-8
Once the cover is slid backward, it can be taken off the system.
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5.2.2 Closing the Casing
After finishing your task at hand you have to close the casing of the R&S
DVS system again. For this perform the following:
1.Simply put the cover back on and slide it into place until it locks.
2.Afterwards reconnect the power cords.
With this the task of closing the casing is finished and you can turn the
system back on at any time.
5.3 Fan Maintenance
To cool the many hard disks installed in the system as well as the other
electronic parts (e.g. the motherboard), the system is equipped with
several fans that can be exchanged in case of a failure easily. This section describes what to do if a fan failure takes place.
Maintenance
Fan Maintenance
When a fan failure occurs, you will be notified by a lit alarm LED and
the sounding of an alarm buzzer of the system. The alarm can be
switched mute with the mute button at the front of the system (see section “Operation Items” on page 2-9). Then you have to do the following
to exchange the failed fan:
An alarm can be caused by a number of reasons. Please refer to section
“Troubleshooting” on page A-2 first for further details about what to do
in case of an alarm.
Safety danger
The system you are working on operates with voltages that
can be hazardous to your health.
Never work on the system or access its interior with
the power cable(s) being plugged in. Make sure the
power supply is disconnected from the components
you intend to work on.
Maintenance inside the system should only be performed by personnel qualified for handling and testing electrical equipment.
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Maintenance
Fan Maintenance
1.Open the casing of the system as described in section “Opening
With the casing of the system open, you can now test the fans. For this
you have to plug in the power supply again.
System damage
Computer hardware contains components that are sensitive to
electrostatic discharge. If you touch them without precautionary
measures, they can be destroyed.
Use a wrist strap connected to ground when accessing electronic parts and take care of grounding the system. Avoid
touching the internal components of the computer system.
the Casing” on page 5-8.
Safety danger
Testing the fans is possible only with an opened casing and
the power turned back on. If you do not behave correctly,
serious injuries or death could be the consequences.
Once the power cables are plugged in again do not
touch anything else than the external power cords or
the power switch at the front of the system. Under no
circumstances reach inside the system.
After testing the fans switch off the power and disconnect the power cables immediately.
2.Reconnect the power cords.
3.Press the power switch to turn on the system.
4.Observe the fans and memorize the failed one (the fan not revolv-
ing is the broken one).
5.Press the power switch until the system turns off.
6.After this disconnect the power cables once again.
With the broken fan identified you can replace it. For this perform the
following:
7.Press the latch of the respective fan module towards the front of
the system (1 in the figure below).
8.With the locking mechanism released pull the fan module up and
out of the system (2 in the figure below).
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Fan Maintenance
Figure 5-4: Removal of fan module
This will sever the connection of the fan to the system.
9.Unscrew the finger protection grille from the broken fan and after-
wards screw off the fan from the fan bracket.
10. Replace the broken fan with a new one and reassemble the fan
module: Screw the fan to the fan bracket and afterwards the finger protection grille to the fan.
System damage
Others than the original manufacturer spare parts might damage
your system.
Only use original manufacturer spare parts.
11. Re-insert the repaired fan module into the system.
See to it that the fan module plugs properly into the system’s fan interface and that, when completely inserted, the locking mechanism snaps
back into its locked position.
12. Next close the casing of the system as described in section “Clos-
ing the Casing” on page 5-9.
With the last step finished you have successfully replaced the defective
fan module. Once the system is turned on, no alarm should be sounded
anymore.
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Controller Maintenance
5.4 Controller Maintenance
During the service life of the R&S DVS system you may have to exchange a RAID controller (see section “Introduction to RAID” on
page 5-2). It may be indicated, for example, if a disk set (RAID pack)
cannot be accessed anymore. This section describes how to exchange
a RAID controller.
System damage
Incorrect exchange of the RAID controller can cause damages to
the system.
Before exchanging a RAID controller contact the R&S DVS
service department.
Safety danger
The system you are working on operates with voltages that
can be hazardous to your health.
Never work on the system or access its interior with
the power cable(s) being plugged in. Make sure the
power supply is disconnected from the components
you intend to work on.
Maintenance inside the system should only be performed by personnel qualified for handling and testing electrical equipment.
System damage
Computer hardware contains components that are sensitive to
electrostatic discharge. If you touch them without precautionary
measures, they can be destroyed.
Use a wrist strap connected to ground when accessing electronic parts and take care of grounding the system. Avoid
touching the internal components of the computer system.
1.Identify the controller or disk set that causes the problem, for
example, by consulting either the RAID software manager or the
BIOS of the RAID (press [Ctrl + H on the SpycerBox Ultra and
Ctrl + A on the SpycerBox Flex] at the indicated moment during
start-up of the system).
2.Then, open the casing of the system as described in section
“Opening the Casing” on page 5-8.
3.On the defective controller memorize the order of the cables that
are connected to it. To make this easy the cables are numbered.
4.Disconnect the cables connected to the controller.
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Controller Maintenance
5.Remove the defective controller from the system and in its place
install a new one.
System damage
Others than the original manufacturer spare parts might damage
your system.
Only use original manufacturer spare parts.
System failure
The wrong controller firmware might lead to incompatibilities and
malfunctions of the system.
The new controller must have the same firmware installed
as the other controllers.
6.Connect the cables to the controller again in the same manner as
they were on the old controller.
7.Next close the casing of the system as described in section “Clos-
ing the Casing” on page 5-9.
With the last step finished you have successfully replaced the defective
RAID controller. Now, you have to integrate the new controller in the existing configuration:
8.Turn on the system as described in section “Starting the System”
on page 4-2.
After the initial booting you will see an output that is similar to the following lines:
Following foreign Arrays are found:
<Array>
Press <Enter> to accept the current configuration
Press <Ctrl-A> to enter Adaptec RAID Configuration
Utility
Press <Ctrl-H> to Pause Configuration Messages
(Default i s not to accept if no valid key pressed in 30
seconds)
9.
Press [Enter] on the keyboard to accept the configuration
detected by the system.
Depending on the system you have purchased, you may see different
lines on the screen and you may have to press e.g. [F] on the
SpycerBox Ultra to accept the configuration.
After this the newly installed RAID controller automatically initiates a
verify of the connected hard disks which may take some time. When
finished, the system will continue its booting procedure until the operating system is fully loaded. You may then continue your work with the
system.
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Controller Maintenance
In some cases the boot device cannot be found after accepting a configuration. Then you have to specify the boot device in the BIOS of the
RAID. To access the RAID BIOS press [Ctrl + H] at the indicated moment
during the start-up of the system. The setting can be found after selecting the respective controller and switching to ’Virtual Drives’.
If the newly installed RAID controller cannot be detected by the system
or you see a system message indicating a degraded RAID array, please
contact the R&S DVS service department.
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5.5 Power Supply Maintenance
The redundant power supply provides the system with power. It is a reliable and enduring part of the system because it consists of several independent power supply units: Even if one fails the others will still offer
enough power to keep the system working.
System down in case of second power supply failure
The system can be operated with one power supply unit out of order. However, if another one fails, a continued operation of the system cannot be guaranteed.
It is recommended to change a failed power supply unit immediately.
When a power supply unit failure occurs, you will be notified by a lit
alarm LED and the sounding of an alarm buzzer of the system. The
alarm can be switched mute with the mute button at the front of the
system (see section “Operation Items” on page 2-9).
Maintenance
Power Supply Maintenance
An alarm can be caused by a number of reasons. Please refer to section
“Troubleshooting” on page A-2 first for further details about what to do
in case of an alarm.
Each power supply unit in the R&S DVS system is hot-swappable, so
you can safely replace it with the system running. Follow these steps to
replace a power supply unit:
For an overview of a power supply unit see section “Power Supply” on
page 2-15.
1.Take a look at the power supply at the rear of the system and
examine the LEDs of the units. The LED of the malfunctioning
power supply unit should be extinguished.
2.Next unplug the power cord from this power supply unit.
3.Unscrew the security screw of the latch.
4.Take the handle of the respective unit and press the unit’s latch to
the left to unlock it.
Safety danger
The system you are working on operates with voltages that
can be hazardous to your health.
Do not reach inside the system when removing a
power supply unit or when the unit is out of the system.
5.Then pull the unit at its handle out of the power supply.
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Power Supply Maintenance
6.Change the power supply unit against a new and operable one.
7.Slide the new unit into the power supply until it clicks into place.
System damage
Others than the original manufacturer spare parts might damage
your system.
Only use original manufacturer spare parts.
When completely inserted please observe that the latch is truly in place
and locking the unit.
8.Tighten the security screw of the latch again.
9.Connect the power source (power cord) to the newly installed
power supply unit.
10. After that check the LED indicating the status of the power supply
unit: If it is lit up in green, the unit is working properly.
With this the power supply unit has been replaced successfully.
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Backup or Recovery of the System Disk
5.6 Backup or Recovery of the System Disk
The R&S DVS system provides internally a USB flash drive that can be
used to back up or restore the operating system on the system hard
disk. With it you can, for example, set the system disk back to its manufacturing state. Once selected as a boot device, it will launch a Live
Linux which in turn will either back up or restore the system hard disk.
The following sections describe how to create a backup image or perform a recovery of the system disk.
5.6.1 Creating a Backup Image of the System Disk
The following describes the steps to make a backup image of the system hard disk and save it to the internal USB flash drive:
System failure
Maintenance
For example, selecting the wrong source device could lead to a full
storage space and a termination of the process.
Do not execute any commands if you are not sure about the
correct source and target device.
To complete the loading of the DVS Rescue environment some user entries are required. For this follow the instructions given on the screen.
The loading of the environment and the process itself will both try to initialize hardware that may not be present on your system. Any error messages displayed during loading/initialization, e.g. Failed or Warning,
can be disregarded. The backup/recovery process should work nonetheless.
The storage space on the USB is limited. The number of backup images
that can be stored on the drive, besides the R&S DVS recovery image ex
factory available, depends on the size of the image files. If the process
fails, the storage drive may be full. However, an already created image
can be overwritten when assigning the same name to it.
1.If appropriate, disconnect all Fibre Channel cables and all exter-
nally connected storage devices from the system.
2.Turn on or restart the R&S DVS system and at the indicated
moment during start-up press [F11] on your keyboard to enter the
boot menu.
3.Once the boot menu is displayed on the screen, select the inter-
nally installed USB flash drive as the boot device and then press
[Enter] on your keyboard.
With this the target device has been selected. The system will now boot
from the internal USB and you will see a window on the screen where
you can select the DVS Rescue environment for loading:
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4.Select DVS Rescue and press [Enter] on your keyboard.
Once the loading has finished, you will see the DVS Rescue script with
its options on the screen. Your display should look similar to the following:
--- DVS Rescue ---
1 - Backup on internal USB device
2 - Restore from internal USB device
3 - Reboot the system
4 - Poweroff the system
0 - Exit
Enter selection:
5.
To make a backup image of your system disk and save it to the
internal USB, press [1] and then [Enter] on your keyboard.
Afterwards a list of possible source devices will be detailed on the
screen. In a SpycerBox the system drive normally will be ’sdc’, but on
special systems it may also be ’sda’, ’sdb’, etc.
Ex factory the R&S DVS system will be delivered with ’sdc’ as the default
system disk. If other configurations have been made later or on customer request, this may be different.
System malfunction
Selecting the wrong source device may lead to an unwanted configuration and malfunctions when the system is operating.
Continue with the following steps only, when you are able
to identify the correct source device.
6.Enter the name of the system disk: Type in sdc (or in other cases
sda, sdb, etc.) and press [Enter] on your keyboard.
The system will now ask you to enter the image name for your backup
image to be saved. By entering the name of an already existing backup
image you can overwrite it.
7.Type in the name of the image you want to save to the USB and
press [Enter] on your keyboard.
The system will ask you to confirm your selection and whether you
want to continue:
8.To start the backup process type in y for ’yes’ and press [Enter] on
your keyboard.
5-18
To abort the process at this point enter n for ’no’ and press [Enter] on
your keyboard. You will be redirected to the DVS Rescue script.
After starting the process a termination is not possible anymore.
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The program will now start the backup process. Its progress will be indicated on the screen.
The backup process may take some time.
If during the process the screen turns black, press [Space] to get it back
again.
When the system has finished the backup process, you will be notified
about this. Then after pressing [Enter] on your keyboard, you will be redirected to the DVS Rescue script once more where you can choose,
for example, ’reboot’ or ’poweroff’ to restart or turn off the system.
5.6.2 Restoring the System Disk
The following describes the steps to make a recovery of the system
hard disk:
Maintenance
Backup or Recovery of the System Disk
Data loss
For example, selecting the wrong target device can lead to a total
loss of data.
Do not execute any commands if you are not sure about the
correct source and target device.
To complete the loading of the DVS Rescue environment some user entries are required. For this follow the instructions given on the screen.
The loading of the environment and the process itself will both try to initialize hardware that may not be present on your system. Any error messages displayed during loading/initialization, e.g. Failed or Warning,
can be disregarded. The backup/recovery process should work nonetheless.
1.If appropriate, disconnect all Fibre Channel cables and all exter-
nally connected storage devices from the system.
2.Turn on or restart the R&S DVS system and at the indicated
moment during start-up press [F11] on your keyboard to enter the
boot menu.
3.Once the boot menu is displayed on the screen, select the inter-
nally installed USB flash drive as the boot device and then press
[Enter] on your keyboard.
The system will now boot from the internal USB and you will see a window on the screen where you can select the DVS Rescue environment
for loading:
4.Select DVS Rescue and press [Enter] on your keyboard.
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Backup or Recovery of the System Disk
Once the loading has finished, you will see the DVS Rescue script with
its options on the screen. Your display should look similar to the following:
--- DVS Rescue ---
1 - Backup on internal USB device
2 - Restore from internal USB device
3 - Reboot the system
4 - Poweroff the system
0 - Exit
Enter selection:
5.
To restore your system disk from the internal USB, press [2] and
then [Enter] on your keyboard.
Afterwards a list of possible target devices will be detailed on the
screen. In a SpycerBox the system drive normally will be ’sdc’, but on
special systems it may also be ’sda’, ’sdb’, etc.
Ex factory the R&S DVS system will be delivered with ’sdc’ as the default
system disk. If other configurations have been made later or on customer request, this may be different.
Data loss
A recovery will overwrite all your data.
Continue with the following steps only, when you are able
to identify the correct target device.
6.Enter the name of the system disk: Type in sdc (or in other cases
sda, sdb, etc.) and press [Enter] on your keyboard.
Another list will be displayed on the screen detailing the possible
source images. If there is only the R&S DVS recovery image on the USB
flash drive, this one will be listed. If there are several images, all will be
displayed.
7.Select the image you want to use for the recovery. Normally, it
provides the serial number of the R&S DVS system in its name. To
confirm your choice press [Enter] on your keyboard.
The system will ask you to confirm your selection and whether you
want to continue:
5-20
8.To start the recovery process type in y for ’yes’ and press [Enter]
on your keyboard.
To abort the process at this point enter n for ’no’ and press [Enter] on
your keyboard. You will be redirected to the DVS Rescue script.
After starting the process a termination is not possible anymore.
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Backup or Recovery of the System Disk
The program will now start the recovery process. Its progress will be indicated on the screen.
The recovery process may take some time.
If during the process the screen turns black, press [Space] to get it back
again.
When the system has finished the recovery process, you will be notified
about this. Then after pressing [Enter] on your keyboard, you will be redirected to the DVS Rescue script once more where you can choose,
for example, ’reboot’ or ’poweroff’ to restart or turn off the system. The
next time the R&S DVS system is started, it will load the restored operating system.
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hinge wire
122
Removal of the Faceplate
5.7 Removal of the Faceplate
The faceplate of the system can be removed, for example, for transports. For this perform the following:
Removing the faceplate might cause electromagnetic incompatibility
When operating the system without faceplate, electromagnetic incompatibility might be the consequence.
The system must be operated only with the faceplate installed to ensure electromagnetic compatibility.
1.Lift the faceplate of the system (see section “Faceplate” on
page 2-6).
Beneath it you will see a cable with a jack connection that supplies the
R&S DVS logo of the faceplate with power.
2.Unplug the jack connection.
3.Next hold tight the faceplate and remove the hinge wires as indi-
cated in the following figure:
Figure 5-5: Removing the hinge wires
5-22
Afterwards the faceplate can be taken off.
To reassemble the faceplate reverse the above steps.
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Appendix
This chapter first gives some hints how to resolve irregularities during
operation. After that technical data and general information about the
R&S DVS system are provided.
Appendix
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Appendix
Troubleshooting
A.1 Troubleshooting
The table below lists some errors that may occur during the operation
of the R&S DVS system and details how to resolve them. If you experience trouble that cannot be resolved with the solutions described here
or in chapter “Maintenance” on page 5-1, please contact your local
vendor or R&S DVS directly.
ErrorCauseSolution
Accesses to the main
storage are slow.
The system does not
boot.
Error message:
“No operating system
found”
OR
The system cannot
find the device to boot
from.
OR
The system boots
from an external device.
The data storage is
too full.
One or more hard
disks of the hard disk
array are worn.
Configurations of the
system or its network
ports have been altered.
A RAID controller is
defective.
An external bootable
storage device is connected to the system.
The boot order in the
BIOS settings is
wrong.
The system hard
disk(s) is/are broken.
It is recommended to use only 85 to
90% of the overall hard disk capacity.
If the storage is too full, delete some
of your data.
Try to identify the worn disk and replace it as described in section “Hard
Disk Maintenance” on page 5-2.
Contact your local system and network administrator and try to reconfigure the network connections of the
system. If this is not successful contact the R&S DVS service department.
If you can rule out the above mentioned causes, a RAID controller may
be defective. Before attempting to
exchange a RAID controller (see section “Controller Maintenance” on
page 5-12) contact the R&S DVS service department.
Shut down the system as described
in section “Shutting Down the System” on page 4-5, disconnect the external bootable storage device and
put the system back into operation as
described in section “Starting the
System” on page 4-2.
If the system still does not boot correctly, change the boot order in the
BIOS setting or contact the R&S DVS
service department.
Correct the boot order in the BIOS
setting or contact the R&S DVS service department.
Try to identify the worn disk and replace it as described in section “Hard
Disk Maintenance” on page 5-2.
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ErrorCauseSolution
Appendix
An alarm is sounded
and the alarm LED is
lit. The alarm can be
switched mute with
the mute button.
One of the power supply units has been disconnected from
power during operation.
Check the LEDs of the power supply
units. If one is extinguished, this unit
may be disconnected from power.
Examine the power cord of the unit.
See to it that it is in good technical order, correctly plugged in at both ends
and that the mains current is operating properly.
One of the power supply units has failed.
Check the LEDs of the power supply
units. If one is extinguished and you
can rule out the above mentioned
cause, a power supply unit has failed.
Replace the broken unit as described
in section “Power Supply Mainte-nance” on page 5-15.
A fan has failed.Check the LEDs of the power supply
units. If all are green, shut down the
system (see section “Shutting Down
the System” on page 4-5) and check
whether a fan has failed (see section
“Fan Maintenance” on page 5-9). If
necessary replace the broken module
as described in the same section.
The system is overheated.
If you can rule out the above mentioned causes, the alarm must be due
to overheating. See to it that the ambient temperature at the front of the
system does not exceed the operating temperature specified in section
“Technical Data” on page A-5. If the
temperature is within the range,
check the ventilation holes of the system and free them from all obstructions (e.g. dust). In case the problem
persists, contact the R&S DVS service department.
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Troubleshooting
ErrorCauseSolution
An alarm is sounded
and the alarm LED is
off. The alarm cannot
be switched mute
with the mute button.
OR
At start-up the system
is not able to initialize
a disk set.
A hard disk or a hard
disk carrier got loose/
jammed (e.g. after
transport) or is not
mounted correctly.
A hard disk of the
hard disk array is defective.
A RAID controller is
defective.
Shut down the system as described
in section “Shutting Down the System” on page 4-5. Then perform the
following: Pull all disk carriers partially out of the chassis and afterwards
install them again. See to it that they
are pulled out and reassembled correctly as described in section “Replacing a Hard Disk” on page 5-5.
After that start the system again.
Replace the defective disk as explained in section “Hard Disk Maintenance” on page 5-2.
If you can rule out the above mentioned causes, a RAID controller may
be defective. Before attempting to
exchange a RAID controller (see section “Controller Maintenance” on
page 5-12) contact the R&S DVS service department.
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A.2 Technical Data
This section provides technical data of the SpycerBox.
When installing the R&S DVS system in a rack, take care that warmed
up air is conducted to the rear of the rack and properly vented away.
The technical data may vary depending on the system and its equipment.
A.2.1 General Technical Data
The general technical data of the SpycerBox Ultra are as follows:
Measured with SpycerBox Ultra II Revision 1.2 (2 × EX5650 @
Maximum:10 - 30 °C (50 - 86 °F)
Optimum:15 - 25 °C (59 - 77 °F)
Storage temperature 0 - 50 °C (32 - 122 °F)
Humidity10% to 80% RH @ 30°C, non-condensing
Non-operating hu-
Up to 85% RH @ 30°C, non-condensing
midity
AirDust-free
Power consumption910 W max. input power
741W typ. input power
572 W idle power
Input power require-
100 - 240 V @ 47 - 63 Hz
ments
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A.2.2 Dimensions
The following figure shows the dimensions of the R&S DVS system. The
drawing already includes some space for connectors and plugs that
can protrude from the rear (’plug safety’ (l minus j), usually plus
150 mm). However, this amount of space depends on the type of connectors used.
Appendix
Technical Data
Figure A-1: Measured dimensions
SpycerBox Ultra:
a220 mmg197 mm
b199 mmh50 mm
c21 mmi55 mm
d25 mmj697 mm
e455 mmk714 mm
f480 mml847 mm
SpycerBox Flex:
a220 mmg197 mm
b199 mmh50 mm
c21 mmi55 mm
d25 mmj630 mm
e455 mmk647 mm
f480 mml780 mm
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Appendix
Packing Instructions
A.3 Packing Instructions
The following describes the best way to pack a R&S DVS system.
Incorrect packaging
The warranty will be void if you do not transport the R&S DVS device in the original packing.
You have to keep the original packing and use it in case of
transportation.
In any other case, if you do not have the original packing
anymore, use a similar structured packing for transportation. R&S DVS cannot be held liable for damages due to
transportation.
Fragile. Avoid shocks or vibrations. For longer distances use a
lifting truck.
Keep dry.
Figure 1:
Wrap video system in foil:
Figure 2:
Pack video system in box A with foam:
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Packing Instructions
Figure 3:
Pack accessories:
Figure 5:
Pack box A in box B with foam:
Figure 4:
Close box A:
Figure 6:
Close box B:
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Appendix
Conformity Declarations
A.4 Conformity Declarations
The SpycerBox has been tested according to the applying national and
international directives and regulations. The following states further information about the compliances and conformities.
A.4.1 RoHS Compliance
The EU directive 2002/95/EC ’Restriction of Hazardous Substances
(RoHS)’ prohibits the use of certain substances in electrical and electronic equipment. The SpycerBox devices are manufactured in compliance with this directive.
A.4.2 EC Declaration of Conformity (CE Marking)
Rohde & Schwarz DVS GmbH herewith declares that the following
product(s) according to the provisions of the mentioned EC Directives –
including their relevant revisions at the time of this declaration – is (are)
in conformity with the detailed standards or other normative documents:
Rohde & Schwarz DVS GmbH herewith declares that the following
equipment has been tested according to the applying valid FCC regulations:
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Appendix
Conformity Declarations
SpycerBox Ultra
SpycerBox Flex
FCC Notice
This equipment has been tested and found to comply with the limits for
a Class A digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
Note: Connecting this device to peripheral devices that do not comply
with Class A requirements or using an unshielded peripheral data cable
could also result in harmful interference to radio or television reception.
The user is cautioned that any changes or modifications not expressly
approved by the party responsible for compliance could void the user’s
authority to operate this equipment. To ensure that the use of this product does not contribute to interference, it is necessary to use shielded
I/O cables.
A.4.4 Korea Certification
The KC (Korea Certification) mark applies for all types of electronic
products and unifies several existing certification marks. The KC Mark
is required for all new products subject to compulsory certification under laws and ordinances pertaining to safety, health, environment and
quality. Rohde & Schwarz DVS GmbH herewith declares that the following equipment has been tested according to the applying valid KC
regulations:
SpycerBox Flex
Rohde & Schwarz DVS GmbH
Figure A-2: KC certificate
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Appendix
Conformity Declarations
A-12
SpycerBox Ultra/Flex | Hardware Guide | Version 3.1