The manuals as well as the soft- and/or hardware described here and all their constituent parts are
protected by copyright. Without the express permission of DVS Digital Video Systems AG any form
of use which goes beyond the narrow bounds prescribed by copyright legislation is prohibited and
liable to prosecution.
This particularly applies to duplication, copying, translation, processing, evaluation, publishing, and
storing and/or processing in an electronic system.
Specifications and data may change without notice. We offer no guarantee that this documentation
is correct and/or complete. In no event shall DVS Digital Video Systems AG be liable for any damages whatsoever (including without limitation any special, indirect, or consequential damages, and
damages resulting from loss of use, data, or profits, or business interruption) arising out of the use
of or inability to use the hardware, software and/or manual materials.
Those parts of this documentation that describe optional software or hardware features usually
contain a corresponding note. Anyway, a lack of this note does not mean any commitment from
DVS Digital Video Systems AG.
DVS is a registered trademark of DVS Digital Video Systems AG. Windows is a registered trademark
or trademark of Microsoft Corporation in the United States and/or other countries.
Any other product names mentioned in this documentation may be trademarks or registered trademarks of their respective owners and as such are subject to the usual statutory provisions.
Page 5
Headquarters:
DVS Digital Video Systems AG
Krepenstr. 8
30165 Hannover
GERMANY
Phone:+49-511-67807-0
Fax:+49-511-630070
E-mail:info@dvs.de
Internet:http://www.dvs.de
Support:
Phone:+49-511-67807-25
Fax:+49-511-67807-31
E-mail:support@dvs.de
For the Americas:
U.S. Headquarters:
DVS Digital Video, Inc.
300 East Magnolia Boulevard, Suite 102
Burbank, CA 91502
USA
Phone:+1-818-846-3600
Fax:+1-818-846-3648
E-mail:info@dvsus.com
Internet:http://www.dvsus.com
Support:
E-mail:support@dvsus.com
Page 6
Page 7
Registration Form
PLEASE SEND TO:
Dear customer,
this product was developed and tested thoroughly. Unfortunately, the possibility of problems and errors can never be ruled
out. To support us in helping you as fast as possible if such a
case occurs, please fill in this registration form and send or fax
it to the address on the right.
You may also use our online registration form which can be accessed from the following
internet page: http://www.dvs.de/support/further-support.html
Customer
Name:
Company:
Contact:
Address:
DVS
Krepenstr. 8
30165 Hannover
GERMANY
Fax:+49-511-630070
Phone:
Fax:
Vendor:
ProntoXway
Serial No.:
Remarks:
Connected devices
(Brand and type of edit controller, VTR, color grading system, etc.)
This documentation describes how to use the hardware of the
ProntoXway of the Pronto disk recorder series manufactured by DVS.
ProntoXway is a powerful multi-channel disk recording system with
enormous flexibility. It offers two totally independent video channels in
a single system which share the same storage, and thus the functionality of two disk recorders in one box. Whether you want to play out the
same or different content on both channels, perform a record operation
with one channel while already editing the recorded material with the
other channel, or effect a time-shifted play out of recorded material,
you will find the system supporting you every step on the way.
1
1
2
Based on the Windows operating system the ProntoXway stores the
material in its native resolution and mode in a selectable file format directly on the connected storage, making pre-conversion or compression unnecessary. Clips of any resolution, color space or bit depth can
be captured and the final output resolution can be configured freely as
well.
Furthermore, up to 16 different channels of audio can be in- or output
per video channel by the ProntoXway and all audio data can be accessed and processed with the software as easily as the video material.
The ProntoXway hardware can be delivered with various storage capacities and an upgrade of a ProntoXway from a smaller storage capacity to a higher one is available as an optional feature. It can also be
connected to a DVS-SAN providing a large amount of data storage.
The ProntoXway system can be delivered with the following options to
adapt it to your special needs:
Disk-UpgradesContains a set of hard disks to increase
the size of the storage (applicable only
when some HDD shafts are empty).
Disk-UpgradeContains a complete set of hard disks
that replace the existing ones to increase
the size of the storage.
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ProntoXway Hardware Guide
FC/SANFibre Channel interface, for example, for
10GE10 Gigabit Ethernet connection interface.
InfiniBandInfiniBand connection interface.
RasterCustomer tailored video rasters for in-
12 BitSupport of 12- and 16-bit file formats
a real-time capable connection to an external Fibre Channel disk array.
and output.
(DPX and TIFF) for in- and output.
4K Workflow non-real
time
Non-real-time workflow with 4K material including capturing and play-out.
VariframeEnables a capture with Variframe. Frames
are skipped according to the Variframe
flag. Works in 720p, 1080i, 1080p, and
2K formats.
Special Raster FormatsSome standard and non-standard for-
mats including Slow PAL 625i /24 and
Eureka 1980 × 1152i /25.
Teletext VBI 335Enables capture and play of teletext in-
formation in line 335 of 625 lines rasters.
Dual-Link SDI &
1080p /50/60
Dual-link SD-/HD-SDI for input and output for the ProntoXway, including capture and play-out of material in
1080p /50/60.
2K Workflow real time and
HSDL
Capture and play-out of 2K material either in real time or via HSDL.
1-2
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1.1 Overview
This guide informs you about the installation of the ProntoXway hardware, its operation as well as all connection possibilities. Furthermore,
it describes maintenance tasks that you may carry out on your own.
The chapters contain the following information:
Chapter 1Begins with a short introduction to the
Chapter 2This chapter gives a front and rear overview of
Chapter 3Describes the hardware installation of the
Chapter 4Explains how to operate the ProntoXway, i.e.
Chapter 5Details maintenance work, for example, in case
Introduction
ProntoXway, followed by a note regarding the
audience this manual is written for and an explanation of the conventions used in this manual. Furthermore, it provides safety instructions
that you must adhere to and some important
notes that you should observe.
the system detailing all items, connectors and
interfaces. Additionally, it contains some further information about the digital video in- and
outputs.
ProntoXway.
how to start and shut down the device.
of a hard disk, fan or power supply unit failure.
1
2
3
4
AppendixProvides technical details and general informa-
tion about the ProntoXway hardware. Furthermore, it gives hints how to resolve irregularities
during operation.
IndexThis chapter facilitates the search for specific
terms.
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ProntoXway Hardware Guide
1.2 Target Group
To use this manual you should have experience in handling video and
computer equipment. Additionally, to use the ProntoXway in connection with other equipment, e.g. a camera or a VTR, you should know
how to handle this equipment.
When performing maintenance tasks on the ProntoXway hardware,
you must be qualified to work on, repair and test electrical equipment.
1.3 Conventions Used in this User Guide
The following typographical conventions will be used in this documentation:
y Texts preceded by this symbol describe activities that you must per-
form in the order indicated.
– Texts preceded by this symbol are parts of a list.
Texts preceded by this symbol are general notes intended to facilitate work and help avoid errors.
You must pay particular attention to text that follows this
symbol to avoid errors and possible resulting damages thereof.
Texts following this symbol you must pay particular attention to to avoid dangers and personal injuries.
“ ”Texts enclosed by quotation marks are references to other man-
uals, guides, chapters, or sections.
1-4
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1.4 Safety Instructions
To use the ProntoXway correctly please heed the following:
Please read the following safety instructions carefully before
attempting any installation and/or performing any work on
the ProntoXway.
If the ProntoXway is not used in compliance with the safety
instructions, the warranty and all resulting liability claims will
be void.
General
The ProntoXway has been built according to the applying safety regulations. To minimize the possibility of a faulty operation of the device all
manuals and guides must be available at all times at the operation site.
Before installing and/or using the ProntoXway the manuals and guides
delivered with the ProntoXway must be read and observed.
Introduction
1
– Use the ProntoXway only in apparent good technical order.
– The ProntoXway hardware works with voltages that can be hazard-
ous to your health. Never work on the system or access its interior
with the power cable(s) being plugged in. Make sure the power
supply is disconnected from the components you intend to work
on.
– Computer hardware contains components that are sensitive to elec-
trostatic discharge. If you touch them without precautionary measures, they can be destroyed. Use a wrist strap connected to ground
when accessing electronic parts and take care of grounding the system. Avoid touching the internal components of the ProntoXway
whenever possible.
– Computer hardware contains components that are sensitive to
changing voltages. Connecting or disconnecting the ProntoXway to
or from peripheral hardware while any of them is switched on may
damage the hardware. Switch off all peripheral hardware before
connecting or disconnecting anything.
– Use, store and transport the ProntoXway only in compliance with
the technical data laid out in section “Technical Data” on page A-4.
– If fluids or solid objects get inside the casing, the ProntoXway must
be disconnected from the power supply immediately. Before using
the ProntoXway again, it has to be checked by authorized service
personnel.
– Only use a damp tissue without any cleaning agents to clean the
casing.
– The ProntoXway must not be misused, abused, physically damaged,
neglected, exposed to fire, water or excessive changes in the climate or temperature, or operated outside maximum rating.
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ProntoXway Hardware Guide
– Do not perform any changes or extensions to the ProntoXway
whatsoever.
Transportation
The ProntoXway is a very sensitive device. Especially the hard disks of
the system must be handled with greatest care. Therefore, observe in
case of transportation:
– Handle the ProntoXway with great care.
– Always use the original packing or a similar structured packing for
transportation as detailed in section “Packing Instructions” on
page A-12.
– Avoid shocks or vibrations during transport. For longer distances it
is recommended to use a lifting truck.
– Keep the ProntoXway as a transportation good dry.
– In the warranty period you have to keep the original packing and
use it in case of transportation.
Environmental Conditions
For error-free working and a long service life the ProntoXway needs
some basic environmental conditions:
– Do not expose the ProntoXway to sources of heat, such as direct
sunlight or a radiator.
– Do not cover or obstruct the ventilation holes of the system (front
as well as rear).
– When installing the DVS system in a rack, take care that warmed up
air is conducted to the rear of the rack and properly vented away.
– Avoid areas with high humidity or dust. Best operating conditions
are given in an air-conditioned site.
– Do not expose the ProntoXway to strong electric or magnetic fields.
– Avoid areas where the ProntoXway will be subject to vibrations or
shocks.
1-6
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1.5 Important Notes
The following provides information about warranty, a note about the
conformity of the product and some other general information.
Warranty Information
This product is warranted to be free of defects in materials and workmanship for a period of one year from the date of purchase. DVS extends this Limited Warranty to the original purchaser.
You have to keep the original packing and use it in case of
transportation. Otherwise this warranty will be void.
In the event of a defect or failure to confirm to this Limited Warranty,
DVS will repair or replace the product without charge. In order to make
a claim under this Limited Warranty, the purchaser must notify DVS or
their representative in writing of the product failure. In this Limited
Warranty the customer must upon DVS’s request return the product to
the place of purchase or send the defective device to a given address
for the necessary repairs to be performed. In the warranty period the
customer must keep the original packing and pack the DVS product in
it in case of a product return. If the customer is not satisfied with the
repair, DVS will have the option to either attempt a further repair, exchange the product or refund the purchase price.
This warranty does not cover:
Introduction
1
2
3
4
– Products not developed by DVS Digital Video Systems AG.
– Products not used in compliance with the safety instructions
detailed in section “Safety Instructions” on page 1-5.
– Products on which warranty stickers or product serial numbers have
been removed, altered or rendered illegible.
– The costs of installations, removals, transportations, or reinstalla-
tions.
– Costs for transportation damages.
– Damages caused to any other item.
– Any special, indirect, or consequential damages, and damages
resulting from loss of use, data, or profits, or business interruption.
Declaration of Conformity
This product has been tested according to
RoHS
2002/95/EC
the applying national and international directives and regulations. Further information
about this can be found in section “Conformity Declarations” on page A-14.
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ProntoXway Hardware Guide
Product Disposal (B2B)
Used electrical and electronic products should not be disposed of with general household waste. At the end of its
service life you may return the DVS product after appropriate prior notification to either your local distributor or
DVS in Germany. DVS will then take the device free of
charge to a waste disposal organization which will recycle
and reuse it environmental friendly.
General Notes
Please observe the following general important notes:
The ProntoXway is delivered to you fully preconfigured and
optimized for a real-time in- and output of uncompressed video streams. Changing any of the settings (e.g. the hardware,
software and/or BIOS settings) may lead to a loss of performance or may even render the system unusable. Re-configuring the system anew is in most cases a lengthy procedure. Do
not change any of the settings unless you are absolutely sure
of what you are doing and what the results would be.
Your DVS system has been tested thoroughly and is very reliable. However, because of the vast amount of third-party
software available, its reactions on the installation of such
could not be tested. The installation of third-party software
may disrupt the real-time capability and/or limit the functionality of your system.
RAID 0 systems: The hard disks of the ProntoXway’s main
storage are arranged as a stripe set without data protection. If
one hard disk fails, your data will be unrecoverable. Therefore, it is strongly recommended to perform backups of your
video data at regular intervals.
Only use the designated storage to store video and audio data.
Other storage locations will be too slow for real-time operations.
Leave about 15 % of the overall main storage capacity empty
of data for real-time performance reasons.
Compared to other alarms sounded by the system the alarm
buzzer of the power supply is relatively faint. In a loud environment it may be drowned by other noises. When operating the
ProntoXway in a loud environment, it is recommended to
check the state of the power supply units (e.g. via their LEDs,
see section “Power Supply” on page 2-18) at regular intervals.
1-8
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Overview
This chapter provides a detailed overview of the ProntoXway hardware.
First, some particularities of the ProntoXway, i.e. about its video channels and the multi-device operation mode, will be pointed out. Then the
system will be shown in a front and a rear view and all its parts and connectors will be described. For explanatory reasons the section about the
rear also contains some further information about the digital video inand outputs.
2
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ProntoXway Hardware Guide
2.1 Video Channels and Multi-Device
The ProntoXway is a disk recording system manufactured by DVS offering two totally independent video channels in a single system, and
thus the functionality of two disk recorders in one box. Each video
channel can be controlled independently from the other with its own
user interface. They are also independent from the DVS software module or operation mode (record/play-out) used, and can access either the
same or different material (shared storage).
The following table shows the amount of video channels that are available when using certain video formats. It assumes the usage of one audio clip (multiple channel file) per video channel. Please note that some
video formats are available as optional features only.
Video Format
Independent
Video Channels
NTSC2
PAL2
1280 × 720p /23.98/24/25/29.97/302
1280 × 720p /50/59.94/601
1920 × 1080i/p/psF /23.98/24/25/29.97/302
1920 × 1080p /50/59.941
2048 × 1080p /23.98/24/252
For stereoscopic applications the video channels of the ProntoXway can
be synchronized. Then they can be controlled from the user interface of
one channel. For this you have to use the multi-device operation mode
which can be set up via the Configuration Tool of the DVS software.
Additionally, the two channels have to be interconnected as if they
were two separate systems (remote control: Out to In).
The software configurations and the hardware setup for the multi-device operation mode are described in the “Configurations” user guide
delivered with the ProntoXway.
2-2
When using the ’RMT Out’ port (main remote output of the
master) to set up a multi-device operation, a crossover cable is
not required.
Page 21
2.2 Overview of the Front
This section gives an overview of the front of the ProntoXway. After an
overall overview of the front the operable front panel at the top of the
system will be described first. This will be followed by descriptions of
the faceplate and the hard disk array. The section will be concluded with
some explanations about the DVD drive.
2.2.1 The Front of the System
This section provides an overview of the front of the system:
HDD LEDsoperation items
faceplate/
hard disk array
Overview
DVD drive
1
Prontoway
operation itemsWith the operation items the system can be con-
HDD LEDsThe upper part of the front is equipped with LEDs
X
Figure 2-1: Overview of the front
trolled (e.g. turned on or off). Additionally, they offer some LEDs that allow you to assess the state of
the ProntoXway as well as USB connectors for an
easy connectivity to additional devices such as
memory sticks. Further information about the operation items can be found in section “Operation
Items” on page 2-4.
that indicate the statuses (activities) of the hard
disks of the hard disk array. Further information
about the LEDs and their meaning can be found in
section “HDD LEDs” on page 2-5.
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ProntoXway Hardware Guide
faceplate/
hard disk array
DVD driveThe DVD drive can be used, for example, for soft-
2.2.2 Operation Items
With the operation items at the system’s front the hardware of the
ProntoXway can be controlled (e.g. turned on or off). There you can
also find LEDs that allow you to assess the state of the system as well
as USB connectors.
The faceplate covers the hard disk array. If you
need access to one of the hard disks, for example,
to replace it, it can be lifted. The faceplate will be
described in more detail in section “Faceplate” on
page 2-6.
The hard disk array contains the main storage hard
disks which can be used to store video and audio
material. All disks can be replaced easily in case of
failure. The disk array is described in more detail in
section “Hard Disk Array” on page 2-7.
ware installations. Further information about the
DVD drive can be found in section “DVD Drive”
on page 2-9.
1324 56
789
Figure 2-2: Operation items overview
The LEDs can be seen only when they are flashing because
they are located behind the white strip and thus not visible
when off.
Further information about what to do in case of an alarm can
be found in section “Troubleshooting” on page A-2.
No.ItemExplanation
2-4
1system HDDIndicates accesses to the system hard disk (e.g.
during the loading of the operating system).
Page 23
Overview
No.ItemExplanation
2alarm LEDThis LED indicates that a hardware malfunction
occurred.
3, 4LAN 1/2 LEDsIndicate that a valid network is connected to the
first/second LAN connection at the rear of the
system (see section “ATX Connector Panel” on
page 2-15).
5, 6USB portsThe USB connectors (universal serial bus) at the
front offer you the possibility to connect other
devices such as memory sticks easily.
7powerThe power switch turns the system on or off.
The respective state of the system will be indicated by the DVS logo in the middle of the faceplate (see section “Faceplate” on page 2-6).
8resetResets your system and initiates a warm reboot.
9muteIn case of a hardware malfunction a system
2.2.3 HDD LEDs
The HDD LEDs show the statuses (activities) of the hard disks of the
hard disk array. They can be seen only when they are flashing because
they are located behind the white strip and thus not visible when off.
Use a thin, pointed object to press this button.
Save your data before resetting the
system. Otherwise data may be lost.
alarm turns on. By pressing this button the
alarm buzzer can be switched mute. Use a thin,
pointed object to press this button.
Some alarms (e.g. the one in case of a
hard disk failure) are independent of
the system alarm and cannot be
switched mute with the mute button.
1
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Each LED represents a hard disk of the array:
Figure 2-3: HDD LEDs
2-5
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ProntoXway Hardware Guide
LEDs:
hard disks:
Starting from the left, the first four LEDs display the accesses to the top
row of hard disks (see section “Hard Disk Array” on page 2-7); the second four LEDs show the state of the bottom row of the hard disk array;
the third LED group belong to the third row (from the top), while the
fourth group represents the second row.
2.2.4 Faceplate
The faceplate covers the hard disks of the hard disk array.
A
1
234123412341234
A:
D:
C:
B:
1234
1234
1234
1234
BCD
Figure 2-4: HDD LEDs and the hard disk array
faceplatebacklit DVS logo
Pronto way
X
Figure 2-5: Overview of the faceplate
The faceplate is built with an integrated backlit DVS logo which indicates the state of the system, i.e. its power-on status: If the DVS logo is
illuminated, the power is turned on; if not, the power is turned off.
The top side of the faceplate is hinge-fastened, while its bottom side is
fixed with magnets. If you need access to one of the hard disks, for example, to replace it, you just have to lift the faceplate:
2-6
Page 25
Overview
Pronto way
X
Figure 2-6: Lifting of faceplate
Then you can access the hard disks of the hard disk array (see section
“Hard Disk Array” on page 2-7).
The faceplate can be removed for transport reasons (see section “Removal of the Faceplate” on page 5-15).
1
2.2.5 Hard Disk Array
The hard disks of the hard disk array are used to store your video and
audio material. It is the main storage of the ProntoXway. To prevent
data loss in case a hard disk fails, it may be RAID protected.
Depending on the application, your system may have been delivered with or without data protection (i.e. either with RAID 5
or RAID 0). For information about the level of RAID that your
system is equipped with please refer to the delivery note of the
system.
Further information about RAID can be found in section “Introduction to RAID” on page 5-2.
The system hard disk is not among the hard disks of the hard
disk array. It is installed inside the system and not accessible
from the outside.
Once the faceplate is lifted (see section “Faceplate” on page 2-6), you
have access to the hard disk array:
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ProntoXway Hardware Guide
lifted faceplatehard disk array
Each hard disk of the array is connected to the system with the help of
a disk carrier which makes the removal of a hard disk from the system
easy, for example, in the event of a failure.
Figure 2-7: Hard disk array
leveropenerdisk carrier
LED disk
power
LED disk
activity
Figure 2-8: Hard disk carrier overview
Further information about how to remove and exchange a
hard disk can be found in section “Hard Disk Maintenance” on
page 5-2.
disk carrierThe disk carriers hold each one hard disk of the
array. The hard disks are mounted to the disk
carriers with several screws normally located at
the sides of the carriers.
leverOnce the lever is unlocked with the opener, it
can be used to pull the disk carrier and its hard
disk out of the system.
2-8
openerUnlocks the lever and with it the disk carrier.
LED disk powerShows whether the disk of the disk carrier re-
ceives power.
Page 27
LED disk activityIndicates the status of the hard disk of the disk
2.2.6 DVD Drive
The system is equipped with a DVD drive which can be used for service
purposes or to install additional software.
Overview
carrier (see also section “HDD LEDs” on
page 2-5):
offHard disk is idle.
greenHard disk is accessed.
redA hard disk or hard disk carrier related
error has occurred.
DVD trayDVD ejectemergency eject
1
Figure 2-9: Overview of DVD drive
Depending on the type of drive delivered to you, the DVD
drive may also provide burning capability.
DVD trayThe DVD tray holds the CD or DVD.
DVD ejectOpens the DVD tray when the system is
turned on.
emergency ejectYou can open the DVD tray with the system
cut from power: Insert a thin, pointed object
into the emergency eject hole. Then the DVD
tray opens.
For further information regarding the operation of the drive, please refer to the original manufacturer’s documentation.
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2.3 Overview of the Rear
This section describes the rear of the system. After an overall overview
of the rear some explanatory details about the digital video in- and outputs are given. Next, the main connector panel will be described, followed by detailed descriptions of the ATX connector panel, the slot
panel connectors and the power supply.
2.3.1 The Rear of the System
This section provides an overview of the rear of the system:
LTCOutCh. 1LT C I n
PUSH
not usednot used
Ch. 1 Dig.Audio9-16
Ch. 2 Dig.Audio9-16
RMT OutRMT In
Ch. 1
RMT OutRMT In
Ch. 2
power supplymain connector panelATX connector panelslot panel connectors
CVBS Out 1HD Out B 1HDInB1
CVBS Out 2HD Out B 2HDInB2
987654321
Ch. 1 Dig.Audio1-8
Ch. 2 Dig.Audio1-8
LTCOutCh. 2LT C I n
PUSH
VGA
Figure 2-10: Overview of the rear
main connector panel The main connector panel provides most of
the standard in- and outputs of the
ProntoXway to give you the full functionality
of the system. It holds, for example, the connectors for remote control and the video I/Os.
It is in more detail described in section “Main
Connector Panel” on page 2-12.
ATX connector panelOn this panel you can find the standard con-
nectors of the computer system. It is described
in more detail in section “ATX Connector Panel” on page 2-15.
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Overview
slot panel connectorsThe slot panel connectors of the ProntoXway
provide, for example, the video I/O panel containing video connections and the graphic card
panel. Furthermore, if applicable, some additional panels may be present for internal reasons or on customer request. More details
about the slot panel connectors can be found
in section “Slot Panel Connectors” on
page 2-16.
power supplyThe redundant power supply provides the sys-
tem with power. It consists of several independent power supply units: Even if one fails the
others will still supply enough power to keep
the system operational. Further information
about the power supply can be found in section “Power Supply” on page 2-18.
1
2.3.2 Digital Video I/Os
This section contains some further information about the digital video
in- and outputs of the ProntoXway.
Generally DVS names the input/output channels (connectors/ports) of
the digital video signals alphabetically: the main video stream is then
available, for instance, on port A and the secondary video stream on
port B. However, because some systems offer more channels providing
sometimes different functions, the labeling of the ports can be supplemented by numbers. To simplify matters whenever feasible the main
video ports (ports A) may be labeled without an alphabetical or numeric structuring.
For YUV you will usually use one channel (the main video ports, mostly
labeled ’A’, single link). For YUVA you will need two channels (’A’ for
YUV and ’B’ for the key signal). With RGB you will always need two
channels (’A’ and ’B’, dual link).
For each video channel the ProntoXway provides up to two SDI ports
for an input as well as an output at the rear of the system. Any additional numbering on the port labels refer to the respective video channel of the ProntoXway.
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The table below shows the signal distribution over the SDI (serial digital
interface) in- and output ports for the different color modes. Please
note that some video modes are available as an optional feature only:
Input
Video Mode
YCbCr4:2:2Y, Cb, C
YC
A 4:2:2:4 Y, Cb, C
bCr
YC
4:4:4Y, ½ Cb, ½ Cr½Cb, ½ C
bCr
YCbCrA 4:4:4:4 Y, ½ Cb, ½ Cr½Cb, ½ Cr, A Y, ½ Cb, ½ C
RGB4:4:4G, ½R, ½B½R, ½BG, ½R, ½B½R, ½B
RGBA4:4:4:4G, ½R, ½B½R, ½B, AG, ½R, ½B½R, ½B, A
1) Located on slot panel (see section “Slot Panel Connectors” on page 2-16).
(per video channel)
(HD) SDI In
1
r
r
2.3.3 Main Connector Panel
The main connector panel provides the standard in- and outputs of the
ProntoXway to give you the full functionality of the system. It holds, for
example, the connectors for remote control and the digital video inand outputs (serial digital interface).
Output
(per video channel)
HD In B(HD) SDI Out1HD Out B
–Y, C
AY, C
r
, C
b
r
, C
b
r
Y, ½ Cb, ½ C
r
r
–
A
½Cb, ½ C
½Cb, ½ Cr, A
r
The additional connectors of the serial digital interface (i.e. the
main SDI A ports) can be found in the slot panel area (see section “Slot Panel Connectors” on page 2-16).
Pin-outs of most connectors can be found in section “Signal Inand Outputs” on page A-9.
For the availability of connectors not present at the system’s
rear (blind panels) please contact DVS.
2-12
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Overview
PUSH
not usednot used
LTC OutCh. 1LTC In
Ch. 1 Dig. Audio1-8
Ch. 1 LTC InXLR connector (female) for the input of longi-
Ch. 2 Dig. Audio1-8
RMT OutRMT In
Ch. 1
Ch. 1 Dig. Audio9-16
PUSH
Ch. 2 Dig. Audio9-16
RMT OutRMT In
Ch. 2
LTC OutCh. 2LTC In
Figure 2-11: Main connector panel on rear
ItemDescription
tudinal timecode for video channel 1
CVBS Out 1HD Out B 1HD In B 1
CVBS Out 2HD Out B 2HD In B 2
1
2
Ch. 1 LTC OutXLR connector (male) for the output of longitu-
dinal timecode for video channel 1
not usedThese connectors provide no functionality
Ch. 1
Dig. Audio 1-8
DB-25 connector (female) for a balanced audio
signal in- and output of the digital audio
channels 1 to 8 (AES/EBU) for video channel 1;
XLR connectors are available via a breakout cable
Ch. 2
Dig. Audio 1-8
DB-25 connector (female) for a balanced audio
signal in- and output of the digital audio
channels 1 to 8 (AES/EBU) for video channel 2;
XLR connectors are available via a breakout cable
Ch. 2 LTC InXLR connector (female) for the input of longi-
tudinal timecode for video channel 2
Ch. 2 LTC OutXLR connector (male) for the output of longitu-
dinal timecode for video channel 2
Ch. 1 RMT InDB-9 connector (female), serial RS-422 inter-
face for an input of slave control signals for video channel 1
3
4
5
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Ch. 1 RMT OutDB-9 connector (female), serial RS-422 inter-
face for an output of master control signals for
video channel 1
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ProntoXway Hardware Guide
ItemDescription
Ch. 2 RMT InDB-9 connector (female), serial RS-422 inter-
Ch. 2 RMT OutDB-9 connector (female), serial RS-422 inter-
HD In B 1BNC connector for an input of digital video sig-
HD Out B 1BNC connector for an output of digital video
face for an input of slave control signals for video channel 2
face for an output of master control signals for
video channel 2
nals (serial digital interface, port B) for video
channel 1; input of the second stream of YUVA
or RGB[A] in dual-link mode; port A can be
found among the slot panel connectors (see
section “Slot Panel Connectors” on page 2-16)
signals (serial digital interface, port B) for video
channel 1; output of the second stream of
YUVA or RGB[A] in dual-link mode; port A can
be found among the slot panel connectors (see
section “Slot Panel Connectors” on page 2-16)
CVBS Out 1BNC connector for a composite video burst sig-
nal for video channel 1 when an SD video
mode is selected (no down-converted signal),
either analog output of SD video or used for
synchronization purposes
HD In B 2BNC connector for an input of digital video sig-
nals (serial digital interface, port B) for video
channel 2; input of the second stream of YUVA
or RGB[A] in dual-link mode; port A can be
found among the slot panel connectors (see
section “Slot Panel Connectors” on page 2-16)
HD Out B 2BNC connector for an output of digital video
signals (serial digital interface, port B) for video
channel 2; output of the second stream of
YUVA or RGB[A] in dual-link mode; port A can
be found among the slot panel connectors (see
section “Slot Panel Connectors” on page 2-16)
CVBS Out 2BNC connector for a composite video burst sig-
nal for video channel 2 when an SD video
mode is selected (no down-converted signal),
either analog output of SD video or used for
synchronization purposes
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2.3.4 ATX Connector Panel
The ATX connector panel on the rear of the ProntoXway holds the connectors of the computer system. It provides the following connections:
Overview
1
3
No.ItemExplanation
1mousePS/2 connector to connect a mouse to the
2parallel portDB-25 connector for the connection of an
45678
2
Figure 2-12: ATX connector panel on rear
system
external device, such as a printer
1
2
3
4
3keyboardPS/2 connector to connect a keyboard to
the system
4USB ports These USB connectors (universal serial bus)
offer you the possibility to connect other
devices to your system
5COM portRS-232 connector for the connection of se-
rial interface devices
6VGADB-15 connector (female) to connect a
monitor
If an extra graphic card is installed
in your system (see section “Slot
Panel Connectors” on page 2-16),
this connector will not be operational.
The ProntoXway provides on its slot panel connector area various connections, such as the graphic card panel and the video I/O panel. Furthermore, if applicable, some additional panels may be present for
internal reasons or on customer request.
video I/O panelvideo I/O panel
channel 1channel 2
VGA
Figure 2-13: Slot panels on rear
The layout of the slot panel area on your system may differ
from the figure above: The position of the individual slot panels
may vary and additional panels may be installed for internal
reasons or on customer request.
VGA
The on-board graphic card of the motherboard may not be sufficient to
handle digital video. Then the system will be equipped with an additional graphic card. The VGA panel is the panel of this graphic card. If
available, the monitor for the ProntoXway has to be connected here.
If the VGA panel is present in your system, the VGA connector
available on the ATX connector panel will not be operational
(see section “ATX Connector Panel” on page 2-15).
For further information about the graphic card, please refer to the original manufacturer’s documentation included in the delivery of the
ProntoXway.
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Overview
Video I/O Panel Channel 1/2
The video I/O panels of the ProntoXway hold each one digital video interface (DVI connector) for an output of analog and digital video signals, some links of the serial digital interface (A ports) and a reference
input. There is one video I/O panel available for each video channel of
the ProntoXway (left panel is usually video channel 1, right panel video
channel 2).
1
Figure 2-14: Video I/O panel for the video channels 1/2
In detail each panel provides the following connectors for its respective
video channel:
ItemDescription
DVIDVI connector for an output of analog and digital
video signals for video channel 1/2; a pin-out of this
connector can be found in section “Signal In- and
Outputs” on page A-9
(HD) SDI INBNC connector for an input of digital video signals
(serial digital interface, port A) for video channel 1/2;
either input of YUV in single-link or first stream of
YUVA/RGB[A] in dual-link mode
2
3
4
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ItemDescription
(HD) SDI OUTBNC connector for an output of digital video signals
Ref InBNC connector for a synchronization of video signals
2.3.6 Power Supply
The redundant power supply provides the system with power. It consists of several independent power supply units: Even if one fails the
others will still offer enough power to keep the system working.
(serial digital interface, port A) for video channel 1/2;
either output of YUV in single-link or first stream of
YUVA/RGB[A] in dual-link mode
for video channel 1/2, i.e. the reference input; input
of horizontal or composite sync depending on software settings
The system can be operated with one power supply unit out
of order. However, if another one fails the system is likely to
break down. Therefore, it is recommended to change a failed
power supply unit immediately.
For more information about how to deal with a malfunctioning
power supply unit see section “Power Supply Maintenance”
on page 5-13.
The state of the power supply units can be easily checked either with their LEDs as explained below or with the general
alarm LED (see section “Operation Items” on page 2-4).
The following provides an overview of one of the power supply units:
latch power cable socketLEDhandle
2-18
Figure 2-15: Overview of the power supply
Page 37
Overview
handleWith the handle of the power supply unit you
can pull the unit out of the power supply once it
is unlocked with the latch.
LEDThe LED indicates the state of the power supply
unit:
greenThe power supply unit is operating
normally.
red/offThe power supply unit is either discon-
nected from power or has a malfunction.
offThe system is disconnected from pow-
er completely or in standby mode. In
some cases this may also indicate a
malfunction.
latchThe latch of a power supply unit locks it in the
power supply. With it the unit can be unlocked
and pulled out of the power supply with the
help of the handle.
power cable socketThe socket where the power cable has to be
plugged in to provide the system with power.
1
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3
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Installation
This chapter describes the installation procedure of the ProntoXway
hardware. The system must be installed properly before you can start
working with it.
To install the hardware of the ProntoXway perform the following:
3
y Unpack the ProntoXway and its accessories.
Please check your delivery and compare it with the delivery
note which has been included in the package on an extra sheet
of paper. In case of missing items, please contact your local
vendor or DVS immediately.
To make warranty claims you have to keep the original packing and use it in case of a return transportation.
y Place the ProntoXway on a firm, flat surface within reach of a
power outlet or mount it in a rack. For good air circulation and cool-
ing make sure the ventilation holes are not covered.
y Connect at least the following computer peripherals:
– Mouse,
– keyboard and
– a monitor that is operable at a resolution of at least
The recommended resolution to run the ProntoXway
software is 1600 × 1200 pixels.
1
2
3
4
5
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y Connect any other peripheral computer and video equipment. For
an overview of the panels and connectors at the system’s rear see
section “Overview of the Rear” on page 2-10.
y Connect the power cable(s) to the system.
The ProntoXway hardware is now properly installed and you can switch
on the system as described in section “Starting the System” on
page 4-1.
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ProntoXway Hardware Guide
3-2
Page 41
Operation
This chapter describes how to operate the ProntoXway hardware, i.e. it
is explained how to start the system and how to shut it down. For both
procedures you have to use the power switch of the operation items on
the front of the system.
4
power switch
All other items necessary for a correct operation of the
ProntoXway hardware, such as the LEDs or the reset button,
are described in chapter “Overview” on page 2-1.
4.1 Starting the System
After a proper installation of the system (see chapter “Installation” on
page 3-1) you may start the ProntoXway at any time.
1
2
3
4
Figure 4-1: The power switch
5
A
I
To start the system perform the following:
y Press the power switch briefly to turn on the system.
The system will be started and the DVS logo in the middle of the faceplate lights up. As with any standard computer after initial booting, the
system begins to load the installed operating system. When the operating system has finished its loading, you can begin to work with the
ProntoXway right away.
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ProntoXway Hardware Guide
4.2 Shutting Down the System
There are several possibilities to shut down the ProntoXway. All depend
on whether the operating system is already loaded or not. Please act accordingly.
To shut down the system perform the following according to the state
of the system’s operating system:
After a shut-down wait at least ten seconds before starting the
system again. This time is needed to safely erase all memory
banks of the system.
With the operating system fully loaded
If the operating system is up and running, there are two ways to shut
down your system:
1.Turn the system off by shutting down the operating system the
usual way.
The operating system will then save your personal settings and once it
has ended, the system will turn off.
2.Alternatively, you can initiate a fast shut down by pressing the
power switch briefly.
The fast shut down may not save all your system data and
personal settings before the system turns off. Occasionally,
this may lead to a loss of system data.
Some settings will be saved and afterwards the system turns off.
With the operating system not completely loaded
If the operating system is not completely loaded, perform the following:
Shutting down the system while the operating system is loading may lead to corrupted system data. Use this procedure
only if absolutely necessary.
y Shut down the system by pressing the power switch until the sys-
tem turns off.
The system will then shut down immediately.
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Maintenance
This chapter explains the maintenance work that you can perform on
your own. For each work a detailed procedure description is given. If
you experience trouble with the system that cannot be resolved with
the work described here or the section “Troubleshooting” on page A-2,
please contact your local vendor or DVS directly.
5
1
2
3
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ProntoXway Hardware Guide
5.1 Hard Disk Maintenance
This section deals with the possible event of a hard disk failure as well
as further hard disk maintenance tasks. First, some introductory information about RAID are provided. After that follows a description how
to act when a hard disk fails.
5.1.1 Introduction to RAID
In a system where huge amounts of data are processed, large storage
capacities combined with high data throughputs are mandatory. To
provide both at the same time it is common practice in the area of video
and digital film to configure several hard disks together into a stripe set
or RAID. The IT world has defined several ’levels’ of RAID, most of
them providing some kind of data protection. Because of this DVS uses
RAID 5 to add protection to the stored data as any single disk can fail,
but the data will still be recoverable.
Depending on the application, your system may have been delivered with or without data protection (i.e. either with RAID 5
or RAID 0). For information about the level of RAID that your
system is equipped with please refer to the delivery note of the
system.
RAID 5Provides data protection by striping data across a
disk set with distributed parity.
RAID 0No data protection.
The RAID 5 feature makes the ProntoXway tolerant of disk failures.
Even with a broken disk an operation can still be continued and, once
the failed disk has been replaced, the missing data can be recovered
easily.
The main storage of the ProntoXway comprises up to 16 hard disks and
the data is striped across these hard disks. Additionally, it provides two
RAID controllers that each connects a set of eight hard disks. The RAID
controllers are independent RAID systems and, in case of RAID 5, make
the data protection available for the connected hard disks. Then, the information necessary to rebuild a failed hard disk (parity information) is
generated and written across the disks connected to a RAID controller.
Thus, for each controller present in the ProntoXway one hard disk can
fail and the system will still be functional and able to recover data.
5-2
You can identify the hard disks that are connected to a RAID controller
easily in the ProntoXway because every two rows represent one disk
set:
Page 45
disk set 1
d
isk
se
t
2
Maintenance
Figure 5-1: Disk sets in the DVS system
If one hard disk within a disk set fails, the missing data can be recalculated due to the parity information stored on the other disks of the set.
Thus, a DVS system equipped with RAID 5 can withstand disk failures
without losing data or access to data.
1
If a second disk within the same disk set fails, your data will
be unrecoverable.
2
5.1.2 Replacing a Hard Disk
In case of a hard disk failure an alarm will be sounded. Then during continuous accesses to the hard disk array you can identify the broken disk
easily: It will be the one no longer blinking (either continuously on or
off). With this you have the possibility at hand to replace the broken
disk.
An alarm can be caused by a number of reasons. Please refer
to section “Troubleshooting” on page A-2 first for further details about what to do in case of an alarm.
If a hard disk of the hard disk array fails, the alarm will be
sounded by a RAID controller. It cannot be switched mute with
the mute button of the operation items. It can be turned off either with the RAID software manager or by replacing the broken hard disk.
RAID 5 systems: Data accesses to the hard disk array are still
possible because any missing data will be recalculated from the
parity information distributed among the other hard disks of
the disk set. Normally this will limit the overall performance and
real-time operations may no longer be possible.
3
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ProntoXway Hardware Guide
RAID 5 systems: Replace the failed disk as soon as possible. If
you do not replace a broken disk in time and another disk fails
in the meantime, your data may be unrecoverable.
RAID 0 systems: If a hard disk fails, your data will be unrecoverable. It is strongly recommended to perform backups of
your data at regular intervals.
The hardware replacement of a failed disk can be divided into three
steps:
1.Remove the hard disk from the system.
2.Replace the hard disk.
3.Reassemble it into the system.
All steps are explained in the following.
Step 1: Removing the Hard Disk
The hard disks that are accessible at the front of the system store the
data of the main storage. Because they are connected to the whole system with the help of disk carriers, they can be removed easily.
For an overview of a disk carrier as well as further information
about it see section “Hard Disk Array” on page 2-7.
To remove a hard disk from the system perform the following:
y If appropriate, stop all accesses to the hard disk array of your sys-
tem, for example, by exiting the video system software and severing the network connections.
y Lift the faceplate of the system (see section “Faceplate” on
page 2-6).
y Unlock the disk carrier of the defective hard disk by pressing the
opener of the disk carrier to the left (1).
This will cause the lever to come out of the disk carrier so that it protrudes a little from the rest of the front.
y Take the lever and turn it more to the left (2) until it cannot be
moved further:
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Maintenance
Figure 5-2: Pulling out the lever
This takes the hard disk installed in the disk carrier out of the system’s
interfaces inside.
y Once the interface connection inside the system is severed, you can
pull the disk carrier out of the system.
Now the hard disk is removed from the system and it has to be replaced
in the next step.
1
Step 2: Replacing the Hard Disk
To replace the hard disk do the following:
Significant environmental changes, for example, altitude,
voltage, temperature, shock, vibration, etc., can damage a
hard disk. Therefore, handle hard disks with great care.
y Unscrew the screws that fix the hard disk to the disk carrier.
y Exchange the broken disk with a new one and assemble it in the
disk carrier with the screws.
It is best to use the same brand and type of hard disk again.
Otherwise a loss of performance might occur.
After that the hard disk is replaced and the disk carrier with the new disk
has to be reassembled in the system.
Step 3: Reassembling the Hard Disk
After replacing the hard disk, the disk carrier with the new disk has to
be reassembled in the system. For this perform the following:
y Slide the disk carrier back into its shaft at the front of the disk array.
2
3
4
5
A
I
y Push it completely back into the shaft by applying pressure to the
disk carrier directly (i.e. do not use the lever to push the carrier).
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ProntoXway Hardware Guide
Move it until you feel the resistance of the hard disk interface inside
the system and until the lever retracts by itself from the pushing.
y Then simply close the lever until it snaps back in place which as a
result will slide the carrier completely back in.
The disk carrier of the replaced disk should be level with the
others at the front of the system’s disk array.
Once the faceplate of the DVS system is back in place, the replacement
of the hard disk is finished.
The following depends on whether your system is equipped with RAID
data protection:
RAID 5 systemsAfter several minutes the replaced hard disk will be
It is important that you do not use the lever to insert the
disk carrier. Apply an even pressure only to the carrier directly until the lever moves back by itself.
automatically recognized by the system. Then the
rebuild of the data will be initiated on its own.
Once the system has finished the rebuild, the
ProntoXway will be fully operational again.
A rebuild takes several hours. It is strongly recommended to avoid accesses to the
hard disk array during this time, otherwise it may take considerably longer.
RAID 0 systemsAfter several minutes the system initializes the new
hard disk. However, to use the disk you have to set
up the stripe set of the hard disk array again as well
as format it. Further information about this can be
found in section “Setting Up the Stripe Set” on
page 5-7 and section “Formatting the Main Storage” on page 5-8.
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5.1.3 Setting Up the Stripe Set
After a failure of the hard disk array because of a broken hard disk (systems with RAID 0), you have to set up the disk stripe set anew to make
a sufficient fast location for real-time operations available again to the
system.
A stripe set is a group of hard disks that can be accessed through the
operating system as one drive. To set up a stripe set you have to configure the hard disks properly via the operating system tools:
In general, a configuration and formatting of hard disks is part
of how the operating system manages hard disks. The following provides some hints only. Further details and descriptions
can be found in the documentation of the operating system or
the respective tool.
y If not already the case log on to the system with administrative
rights.
Maintenance
y Under Windows start the tool to manage and administrate hard
disks (’Disk Management’).
When running, the tool displays the hard disks present in the system.
However, instead of displaying every hard disk of the hard disk array,
the hard disks that are connected to one RAID controller will be shown
as a single disk. Thus, for each disk set in your system you will see one
hard disk (see also section “Introduction to RAID” on page 5-2). If this
is not the case, perform a system rescan or reboot the system.
y Configure the disk sets shown as hard disks as ’Dynamic Disks’.
y After that select the disk sets and create a stripe set partition on
them (’Stripeset Partition’) with the drive letter ’V’ (for ’video’).
Some DVS maintenance tools depend on a correct drive
letter and volume name for the main storage of the system.
y As a next step you will be asked automatically by the system to for-
mat the stripe set. Further information about this and what to
observe during this procedure can be found in section “Formatting
the Main Storage” on page 5-8.
Once the formatting process is finished, the setup of the stripe set is
complete. You can now select it as a normal disk drive (volume) in a file
manager and the DVS system is fully operational again.
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3
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ProntoXway Hardware Guide
5.1.4 Formatting the Main Storage
This section provides some information you should observe if you want
to format the main storage of the DVS system.
The DVS system uses several hard disks combined to a stripe set as the
location where to store the video data. If you want to format the hard
disk array, please observe the following:
In general, a configuration and formatting of hard disks is part
of how the operating system manages hard disks. The following provides some hints only. Further details and descriptions
can be found in the documentation of the operating system or
the respective tool.
A formatting will erase all existing data on the hard disks.
y If appropriate, switch on the system and log on with administrative
rights.
y Select the appropriate tool to format hard disks, for example, a
standard file manager.
y Before initiating a format, configure the formatting process to the
following:
– Activate the ’Quick Format’ option to speed up the formatting
process.
– Select the file format ’NTFS’ to format the stripe set.
– Specify 64 KB as the allocation unit size.
– Assign as the volume label the name Xway-Storage-XXXX
(with XXXX standing for the capacity of the main storage in
gigabyte) to the stripe set.
Some DVS maintenance tools depend on a correct drive
letter (V:\) and name for the storage of the DVS system.
Do not activate the ’Enable Compression’ check box.
y Next start the formatting.
Once the formatting process is finished, you can select the hard disk array as a normal disk drive (volume) in a standard file manager and use
it for your data again.
5-8
For performance reasons it is strongly recommended to disable
the ’Indexing Service’ of the main storage (the formatted stripe
set) via its properties in a file manager.
Page 51
5.2 Opening and Closing the Casing
Some tasks described in this manual require an opening of the system’s
casing and the closing of it afterwards once the intended work is finished. Both tasks will be explained in this section.
5.2.1 Opening the Casing
To open the casing of the ProntoXway system perform the following:
The system your are working on operates with voltages
that can be hazardous to your health. Never work on the
system or access its interior with the power cable(s) being
plugged in. Make sure the power supply is disconnected
from the components you intend to work on.
Maintenance
The system must be operated only with the chassis’ cover installed to ensure proper cooling.
y If appropriate, shut down the system.
y Disconnect all power cords from the system.
y Press the two buttons at the top of the system (1) and move the
cover towards the rear of the system (2).
2
1
Pronto way
X
Figure 5-3: Removal of the cover of the casing
1
2
3
4
5
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I
Once the cover is slid backward, it can be taken off the system.
5.2.2 Closing the Casing
After finishing your task at hand you have to close the casing of the
ProntoXway system again. For this perform the following:
y Simply put the cover back on and slide it into place until it locks.
y Afterwards reconnect the power cords.
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With this the task to close the casing is finished and you can turn the
system back on at any time.
5.3 Fan Maintenance
To cool the many hard disks installed in the system as well as the other
electronic parts (e.g. the motherboard), the system is equipped with
several fans that can be exchanged in case of a failure easily. This section describes what to do if a fan failure takes place.
When a fan failure occurs, you will be notified by a lit alarm LED and
the sounding of an alarm buzzer of the system. The alarm can be
switched mute with the mute button at the front of the system (see section “Operation Items” on page 2-4). Then you have to do the following to exchange the failed fan:
An alarm can be caused by a number of reasons. Please refer
to section “Troubleshooting” on page A-2 first for further details about what to do in case of an alarm.
The system your are working on operates with voltages
that can be hazardous to your health. Never work on the
system or access its interior with the power cable(s) being
plugged in. Make sure the power supply is disconnected
from the components you intend to work on.
Fan maintenance should only be performed by personnel
qualified for handling and testing electrical equipment.
Computer hardware contains components that are sensitive
to electrostatic discharge. If you touch them without precautionary measures, they can be destroyed. Use a wrist strap
connected to ground when accessing electronic parts and
take care of grounding the system. Avoid touching the internal components of the computer system.
y Open the casing of the system as described in section “Opening the
Casing” on page 5-9.
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Maintenance
With the casing of the system open, you can now test the fans. For this
you have to plug in the power supply again.
Testing the fans is possible only with an opened casing
and the power turned back on.
Once the power cables are plugged in again do not touch
anything else than the external power cords or the power
switch at the front of the system. Under no circumstances
reach inside the system.
After testing the fans switch off the power and disconnect
the power cables immediately.
y Reconnect the power cords.
y Press the power switch to turn on the system.
y Observe the fans and memorize the failed one (the fan not revolv-
ing is the broken one).
y Press the power switch until the system turns off.
y After this disconnect the power cables once again.
With the broken fan identified you can replace it. For this perform the
following:
y Press the latch of the respective fan module towards the front of
the system (1).
y With the locking mechanism released pull the fan module up and
out of the system (2).
1
2
1
2
3
4
5
A
I
Pronto way
X
Figure 5-4: Removal of fan module
This will sever the connection of the fan to the system.
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ProntoXway Hardware Guide
y Unscrew the finger protection grille from the broken fan and after-
wards screw off the fan from the fan bracket.
y Replace the broken fan with a new one and reassemble the fan
module: Screw the fan to the fan bracket and afterwards the finger
protection grille to the fan.
y Re-insert the repaired fan module into the system.
See to it that the fan module plugs properly into the system’s
fan interface and that, when completely inserted, the locking mechanism snaps back into its locked position.
y Next close the casing of the system as described in section “Closing
the Casing” on page 5-9.
With the last step finished you have successfully replaced the defective
fan module. Once the system is turned on, no alarm should be sounded
anymore.
Only use original manufacturer spare parts. Other spare
parts might damage your system.
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5.4 Power Supply Maintenance
The redundant power supply provides the system with power. It is a
very reliable and enduring part of the system because it consists of several independent power supply units: Even if one fails the others will still
offer enough power to keep the system working.
The system can be operated with one power supply unit out
of order. However, if another one fails the system is likely to
break down. Therefore, it is recommended to change a failed
power supply unit immediately.
When a power supply unit failure occurs, you will be notified by a lit
alarm LED and the sounding of an alarm buzzer of the system. The
alarm can be switched mute with the mute button at the front of the
system (see section “Operation Items” on page 2-4).
An alarm can be caused by a number of reasons. Please refer
to section “Troubleshooting” on page A-2 first for further details about what to do in case of an alarm.
Maintenance
1
Compared to other alarms sounded by the system the alarm
buzzer of the power supply is relatively faint. In a loud environment it may be drowned by other noises. When operating the
ProntoXway in a loud environment, it is recommended to
check the state of the power supply units (e.g. via their LEDs,
see section “Power Supply” on page 2-18) at regular intervals.
Each power supply unit in the ProntoXway system is hot-swappable, so
you can safely replace it with the system running. Follow these steps to
replace a power supply unit:
For an overview of a power supply unit see section “Power
Supply” on page 2-18.
y Take a look at the power supply at the rear of the system and
examine the LEDs of the units. The LED of the malfunctioning
power supply unit should be either extinguished or lit in red.
y Next unplug the power cord from this power supply unit.
y Unscrew the security screw of the latch.
y Take the handle of the respective unit and press the unit’s latch to
the left to unlock it.
2
3
4
5
A
I
y Then pull the unit at its handle out of the power supply.
Do not reach inside the system when removing a power
supply unit or when the unit is out of the system.
y Change the power supply unit against a new and operable one.
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ProntoXway Hardware Guide
y Slide the new unit into the power supply until it clicks into place.
When completely inserted please observe that the latch is
truly in place and locking the unit.
y Connect the power source (the power cord) to the newly installed
power supply unit.
y After that check the LED indicating the status of the power supply
unit: If it is lit up in green, the unit is working properly.
With this the power supply unit has been replaced successfully.
Only use original manufacturer spare parts. Other spare
parts might damage your system.
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5.5 Removal of the Faceplate
The faceplate of the system can be removed, for example, for transports. For this perform the following:
The system must be operated only with the faceplate installed
to ensure electromagnetic compatibility.
y Lift the faceplate of the system (see section “Faceplate” on
page 2-6).
Beneath it you will see a cable with a jack connection that supplies the
DVS logo of the faceplate with power.
y Unplug the jack connection.
y Next hold tight the faceplate and remove the hinge wires as indi-
cated in the following figure:
Maintenance
hinge wire
122
Figure 5-5: Removing the hinge wires
Afterwards the faceplate can be taken off.
To reassemble the faceplate reverse the above steps.
1
2
3
4
5
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Appendix
This chapter first gives some hints how to resolve irregularities during
operation. After that technical data and general information about the
ProntoXway are provided.
A
1
2
3
4
5
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I
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ProntoXway Hardware Guide
A.1 Troubleshooting
The table below lists some errors that may occur during the operation
of the ProntoXway and details how to resolve them. If you experience
trouble with the system that cannot be resolved with the solutions described here or in chapter “Maintenance” on page 5-1, please contact
your local vendor or DVS directly.
ErrorCauseSolution
Accesses to the main
storage are slow.
AND/OR
Drops occurred during play-out/capture.
An alarm is sounded
and the alarm LED is
lit. The alarm can be
switched mute with
the mute button.
The data storage is
too full.
Configurations of the
system have been altered so that it is no
longer capable of
real-time operations.
One or more hard
disks of the hard disk
array are worn.
One of the power
supply units has been
disconnected from
power during operation.
One of the power
supply units has
failed.
It is recommended to use only 85 %
of the overall hard disk capacity to
ensure real-time capability. If the
storage is too full, delete some of
your data.
Contact the DVS service department.
Detecting worn hard disks in a RAID
configured storage can prove difficult. If you are able to detect the
worn disk(s), replace them as described in section “Hard Disk Maintenance” on page 5-2. Otherwise
contact the DVS service department.
Check the LEDs of the power supply
units. If one is extinguished or lit in
red, this unit may be disconnected
from power. Examine the power
cord of the unit. See to it that it is in
good technical order, correctly
plugged in at both ends and that the
mains current is operating properly.
Check the LEDs of the power supply
units. If one is extinguished or lit in
red, a power supply unit has failed.
Replace the broken unit as described
in section “Power Supply Maintenance” on page 5-13.
A-2
A fan has failed.Check the LEDs of the power supply
units. If all are green, shut down the
system (see section “Shutting Down
the System” on page 4-2) and check
whether a fan has failed (see section
“Fan Maintenance” on page 5-10).
If necessary replace the broken
module as described in the same
section.
Page 61
ErrorCauseSolution
Appendix
An alarm is sounded
and the alarm LED is
off. The alarm cannot
be switched mute
with the mute button.
OR
At start-up the system is not able to initialize a disk set, i.e.
one or more hard
disks are not recognized by the system.
The system is overheated.
A hard disk or a hard
disk carrier got
loose/jammed (e.g.
after transport) or is
not mounted
correctly.
A hard disk of the
hard disk array is defective.
If you can rule out the above mentioned causes, the alarm must be
due to overheating. An overheating
rarely occurs, and then most likely
caused by too much dirt accumulated at the ventilation holes. Shut
down the system immediately (see
section “Shutting Down the System” on page 4-2). Afterwards
open the casing as described in section “Opening the Casing” on
page 5-9 and clean all ventilation
holes. When finished, reassemble
the system (see section “Closing the
Casing” on page 5-9) and start it. In
case the problem persists, contact
the DVS service department.
Shut down the system as described
in section “Shutting Down the System” on page 4-2. Then perform
the following: Pull all disk carriers
partially out of the chassis and afterwards install them again. See to it
that they are pulled out and reassembled correctly as described in
section “Replacing a Hard Disk” on
page 5-3. After that start the system
again.
Replace the defective disk as explained in section “Hard Disk Maintenance” on page 5-2.
1
2
3
4
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ProntoXway Hardware Guide
A.2 Technical Data
This section provides technical data of the ProntoXway.
When installing the DVS system in a rack, take care that
warmed up air is conducted to the rear of the rack and properly
vented away.
A.2.1 General Technical Data
The general technical data of the ProntoXway are as follows:
Weightapprox. 45 kg
Environment (also
during transport)
Operating
temperature
Storage temperature 0 - 50 °C (32 - 122 °F)
Humidity10 - 80 %, non-condensing at all times
AirDust-free
Power consumptionmax. 3000 W (primary)
AC power100 - 120 VAC, 220 - 240 VAC
No exposure to heat
No exposure to strong electric or magnetic
fields
No vibrations/shocks allowed
Maximum:10 - 30 °C (50 - 86 °F)
Optimum:15 - 25 °C (59 - 77 °F)
A-4
Page 63
A.2.2 Dimensions
21,00
199,10
220,10
25,30
455,30
480,60
The following figure shows the dimensions of the DVS system. The
drawing already includes some space for connectors and plugs that can
protrude from the rear (’plug safety’ (l minus j), usually plus 150 mm).
However, this amount of space depends on the type of connectors
used.
f
e
d
Appendix
720,10
l
688,10
k
660,10
j
56,00
i
49,00
h
abc
rear
g
g
side
Figure A-1: Measured dimensions
a176 mmg142 mm
b139 mmh50 mm
c37 mmi58 mm
d25 mmj655 mm
e455 mmk687 mm
f480 mml805 mm
plug
safety
1
2
3
4
5
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ProntoXway Hardware Guide
A.3 Hardware Specifications
The following table shows the hardware specifications of the
ProntoXway as they are available for each video channel.
Table A-1: ProntoXway specifications per video channel
VideoInputOutput
AnalogCVBS and
Component
DVI (analog and digital)1 DVI-I
HD Serial Digital 4:2:2 8/10 bit
HD Serial Digital 4:4:4 8/10 bit (Dual Link)
Serial Digital 4:2:2 8/10 bit
Serial Digital 4:4:4 8/10 bit (Dual Link)
1 BNC
2
2 BNC
1 BNC
2
2 BNC
1 BNC
2 BNC
1 BNC
2 BNC
ReferenceInputOutput
Analog Reference Genlock1 BNCH/V
(via DVI)
AudioInputOutput
Embedded Audio, 8 Digital Stereo Channels
AES/EBU, 4 Digital Stereo Channels1 DB-25 (XLR via
1 BNC
(via Video In)
breakout cable)
1 BNC
(via Video Out)
1 DB-25 (XLR via
breakout cable)
TimecodeInputOutput
Longitudinal (LTC)1 XLR female1 XLR male
Vertical (VITC)1 BNC
(via Video In)
1 BNC
(via Video Out)
1
A-6
Data and Control InterfacesInputOutput
Serial RS-4221 DB-9 female1 DB-9 female
Page 65
Table A-1: ProntoXway specifications per video channel (cont.)
Data Formats
Appendix
Color ModesYCbCr 4:2:2
YC
A 4:2:2:4
bCr
RGB 4:4:4
RGBA 4:4:4:4
Storage FormatUncompressed
YUV 4:2:2
YUVA 4:2:2:4
RGB 4:4:4
RGBA 4:4:4:4
all in 8/10/12
Internal ProcessingColor space conversion
User definable LUT
Frame repetition
Input raster detection
Audio Formats48 kHz, 20/24 bit
1) In SD video modes only.
2) Optionally available.
2
2
2
2
bit, user selectable
1
2
3
4
5
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ProntoXway Hardware Guide
A.4 Video Rasters
The following table shows the supported video rasters. All frequencies
indicate the frame rate.
Some rasters are available as optional features only.
This section provides pin-out information about some of the connectors
provided by the ProntoXway.
Digital Video Interface (DVI-I Connector)
Appendix
16
24
C1C2
8
C4C3
C5
17
10
18
3
2
11
19
1
9
12
20
5
4
13
21
14
22
7
6
15
23
(external view;
female on interface, male on cable)
Table A-3: Pin-out for Digital Video Interface Connector (DVI)
Pin
No.
1/TX_29/TX_117/TX_0
2TX_210TX_118TX_0
3GND11DVI_CLK_B19/DVI_CLK_B
4/TX_412/TX_320/TX_5
5TX_413TX_321TX_5
6DDC_CLK14+5V22GND
7DDC_DAT15GND23TX_CLK
8ANALOG_VSYNC16HP_DETECT24/TX_CLK
Signal
Pin
No.
Signal
Pin
No.
1
2
Signal
3
4
5
A
I
C1ANALOG_REDC3ANALOG_BLUEC5GND
C2ANALOG_GREENC4ANALOG_HSYNC
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ProntoXway Hardware Guide
Digital Audio (25-Pin D-Sub Connector)
Table A-4: Dig. Audio Ch. 1-8
Pin No.SignalPin No.Signal
1Audio OUT CH 7/814/Audio OUT CH 7/8
2GND15Audio OUT CH 5/6
3/Audio OUT CH 5/616GND
4Audio OUT CH 3/417/Audio OUT CH 3/4
5GND18Audio OUT CH 1/2
6/Audio OUT CH 1/219GND
113
2514
(external view;
female on interface, male on cable)
7Audio IN CH 7/820/Audio IN CH 7/8
8GND21Audio IN CH 5/6
9/Audio IN CH 5/622GND
10Audio IN CH 3/423/Audio IN CH 3/4
11GND24Audio IN CH 1/2
12/Audio IN CH 1/225GND
13–
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Page 69
RMT In and RMT Out (9-Pin D-Sub Connectors)
Appendix
5
9
(external view;
female on interface, male on cable)
RMT InRMT Out
Pin No.SignalPin No.Signal
1–1–
2/TX_D_CON2/RX_C_CON
3RX_D_CON3TX_C_CON
4GND4GND
5–5–
6GND6GND
7TX_D_CON7RX_C_CON
8/RX_D_CON8/TX_C_CON
9–9–
1
6
1
2
3
4
For RS-422 control DVS systems support the standard industrial 9-pin
protocol.
5
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ProntoXway Hardware Guide
A.6 Packing Instructions
The following describes the best way to pack a DVS system.
Keep the original packing and use it in case of transportation.
Otherwise the warranty will be void.
In any other case, if you do not have the original packing anymore, use a similar structured packing for transportation. DVS
cannot be held liable for damages due to transportation.
Fragile. Avoid shocks or vibrations. For longer distances use a
lifting truck.
Keep dry.
Figure 1:Figure 2:
Front
Video System
Box A
a)
Box A
Rear
b)
Box A
c)
Box A
A-12
Page 71
Figure 3:Figure 4:
Box A
Appendix
Box B
Box B
Figure 5:
a) b)
Box B
c)
Box B
Box B
1
2
3
4
5
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ProntoXway Hardware Guide
A.7 Conformity Declarations
The ProntoXway has been tested according to the applying national
and international directives and regulations. The following states further information about the compliances and conformities.
A.7.1 RoHS Compliance
The EU directive 2002/95/EC ’Restriction of Hazardous Substances
(RoHS)’ prohibits the use of certain substances in electrical and electronic equipment. The ProntoXway devices are manufactured in compliance with this directive.
A.7.2 EC Declaration of Conformity (CE Marking)
DVS Digital Video Systems AG herewith declares that the following
product(s) according to the provisions of the mentioned EC Directives –
including their relevant revisions at the time of this declaration – is (are)
in conformity with the detailed standards or other normative documents:
DVS Digital Video Systems AG herewith declares that the following
equipment has been tested according to the applying valid FCC regulations:
– ProntoXway
FCC Notice
This equipment has been tested and found to comply with the limits for
a Class A digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
Appendix
1
Note: Connecting this device to peripheral devices that do not comply
with Class A requirements or using an unshielded peripheral data cable
could also result in harmful interference to radio or television reception.
The user is cautioned that any changes or modifications not expressly
approved by the party responsible for compliance could void the user’s
authority to operate this equipment. To ensure that the use of this product does not contribute to interference, it is necessary to use shielded
I/O cables.