DVIGear DVI-3551a User Manual

User Guide

Video-PC to HDMI Converter / Scaler

DVI-3551a

TABLE OF CONTENTS

SECTION PAGE

PRODUCT SAFETY ....................................1

PRODUCT LIABILITY ...................................1

1. INTRODUCTION ...................................2

2. SPECIFICATIONS ..................................3

3. PACKAGE CONTENTS ..............................6

4. CONNECTING THE HARDWARE ......................6

5. OPERATING THE UNIT ..............................8

6. TROUBLESHOOTING ..............................15

7. LIMITED WARRANTY ..............................16

8. REGULATORY COMPLIANCE .......................16

WARNING – Product Safety

1. Do not dismantle the product housing or modify the printed circuit board
module as this may result in electrical shock or burn.

2. Do not attempt to service this product yourself as opening or removing the
product housing may expose you to dangerous voltages or other hazards.
Refer all servicing to qualied service personnel.

3. Keep this product away from liquids. Spills into the product housing may
result in re, electrical shock, or equipment damage. If liquid spills into the
housing, unplug the product immediately. Have the product checked by a
qualied service engineer before using it again.

4. Place the product in an even and stable location. If the product falls or is
dropped, it may cause an injury and/or malfunction.

5. Avoid exposing the product to extreme temperatures or to high humidity
levels as this may result in damage to the product.

6. Only use the supplied External AC Power Adapter. The use of other power
adapters may cause this product to fail or may cause a re.

7. Do not twist or exert excessive force on the ends of the cables connected to
this product as this may cause it to malfunction.

Product Liability

Every effort has been made to ensure that this product is free of defects.
DVIGear cannot be held liable for the use of this product or for any direct or
indirect consequential damages arising from its use. It is the responsibility of
the users of this product to check that it is suitable for their requirements and
that it is installed correctly.

All rights are reserved. No parts of this manual may be reproduced or transmitted
by any form or means electronic or mechanical, including photocopying,
recording or by any information storage or retrieval system without the written
consent of DVIGear.

DVIGear reserves the right to revise any of its hardware and software following
its policy to modify and/or improve its products where necessary or desirable.
This statement does not affect the legal rights of the user in any way. All
third-party trademarks and copyrights are recognized. The DVIGear logo is a
registered trademark of DVIGear, Inc. HDMI™ is a registered trademark of
HDMI LLC. All other trademarks are the property of their respective holders.

-1-

1.0 INTRODUCTION

The model DVI-3551a is a professional quality Switcher / Converter / Scaler
with an HDMI output. The unit offers switchable input connections that
accommodate a wide array of input signal formats, including: HDMI, DVI
(via DVI-to-HDMI adapter), RGB Analog via an HD15-pin connector, Analog
Component Video (both YPbPr and YUV formats), S-Video, and Composite
Video. All video inputs include stereo audio follow, which are digitally
embedded in the HDMI output signal. A separate S/PDIF Coaxial Digital
Audio input and output are also provided. User adjustable audio delay can
be introduced to ensure proper audio lip-sync. The DVI-3551a unit features a
high-performance scaling engine that allows user-selection of a wide range of
PC and HDTV output resolutions up to 1920x1200 and 1080p/60.

Our professional digital distribution products have been serving the industry
for over ten (10) years. DVIGear offers a full line of high quality Digital Matrix
Routers, Switchers, Splitters, Video Scalers, Up/Down/Cross Converters,
Format Converters, Analog-Digital Converters, as well as a wide range of long
reach Digital Cables, Extenders, and Optical Transmission systems.

1.1 Features

The DVI-3551a Video-PC to HDMI Converter/Scaler offers several advanced
features:

• OutputResolutionsupto1080pandWUXGA

• HDMI/DVI,RGB,YPbPr,YUV,YC,andCVInputs

• StereoAudioinputswithAudioFollowswitching

• AdjustableAudioDelayforLip-SyncCorrection

• HDMII/OisfullyHDCPCompliant

• InfraredRemoteControl

• RS232controlofallswitchinganddisplayfunctions

• 3DMotionAdaptiveDe-Interlacing

• 3:2Pull-Downwith2:2Pull-DownRecovery

• DigitalNoiseReduction

• ACPowerAdapterwithlockingplugforaddsecurity

• OptionalRackMountKit

-2-

2.0 SPECIFICATIONS

Input Connections

HDMI or DVI
Analog RGB
Analog Component Video
S-Video
Composite Video
Digital Audio (S/PDIF)
Stereo Audio

Input Formats

HDMI / DVI
Analog RGB
Analog Component Video
Composite Video & S-Video (Y/C)

Output Formats

HDMI
HDMI Output Resolutions
HDMI Embedded Audio
Digital Coaxial Audio (S/PDIF)
Audio Delay Adjustment

Device Control

Front Panel
IR Remote Control
RS232 Control

Scaling Engine

Phase Lock Loops
De-Interlacing
Pull-Down

Mechanical

Size (H x W x D)
Weight (net)

Environmental

Operating Temperature
Storage Temperature
Operating / Storage Humidity

Power Requirements

AC Power Adapter

Regulatory Approvals

Converter/Scaler Unit
AC Power Adapter

Accessories

Included Accessories

Optional Accessories

1x HDMI female connector, DVI using DVI-8511b Adapter (not included)
1x HD15-pin VGA female connector
3x RCA female connectors
1x 4-pin Mini-DIN female connector
1x RCA female connector
1x RCA female connector
6x RCA and 2x PC Audio (3.5mm)

HDMI v1.2 / HDCP 1.1 compliant (see table on page 4)
Up to 1920x1200@60 Hz, 1600x1200@60Hz
YPbPr / YCbCr up to 1080p
NTSC / PAL formats

1x HDMI female connector, HDMI v1.2 compliant
Up to 1080p@60Hz and 1920x1200@60 Hz (see table on page 5)
Digital audio per HDMI specication
1x RCA female connector
OFF, 40 ms, 110 ms, 150 ms

10x Buttons with On-Screen Display navigation
IR Remote Control with On-Screen Display navigation
See tables on pages 11-14

8-bit, Triple Analog to Digital Converter
3D Motion Adaptive De-Interlacing with 3D Noise Reduction
3:2 with 2:2 recovery

1.9” x 8.5” x 6.1” (47.2 mm x 215.2 mm x 154.7 mm)

2.2 lbs. (1.0 kg)

+32° to +122°F (0° to +50°C)
+14° to +158°F (-10° to +70°C)
10% to 85%, Non-Condensing

Input: 100-240VAC @50/60Hz Output: 5VDC @2.0A

FCC, CE, RoHS
FCC, CE, UL, CUL, PSE, GS, RoHS

IR Remote Control Unit, AC Power Adapter, User Guide

International AC Power Adapter (USA, Euro, UK, Australia)
DVI-5300-RM Rack Mount Kit

-3-

2.1 Supported Input Formats and Resolutions

The DVI-3551a accepts HDMI, DVI, Analog RGB, Analog Component Video,
S-Video (Y/C), and Composite Video inputs via rear-panel connectors. The
resolutions and formats supported by these inputs are as follows:

Resolution / Format

NTSC/PAL SDTV 60 NTSC, 50 PAL Interlaced Composite Video RCA

NTSC/PAL SDTV 60 NTSC, 50 PAL Interlaced S-Video (Y/C) 4-pin mini-DIN

480i 720x480 60 Interlaced YUV NTSC RCA, HDMI (1)

576i 720x576 50 Interlaced YUV PAL RCA, HDMI (1)

480p 720x480 60 Progressive YPbPr / RGBHV (2) HD15, HDMI, RCA

576p 720x576 50 Progressive YPbPr / RGBHV (2) HD15, HDMI, RCA

720p 1280x720 50, 60 Progressive YPbPr / RGBHV (2) HD15, HDMI, RCA

1080i 1920x1080 50, 60 Interlaced YPbPr / RGBHV (2) HDMI, RCA

1080p 1920x1080 50, 60 Progressive YPbPr / RGBHV (2) HD15, HDMI, RCA

VGA 640x480 60, 72, 75, 85 Progressive RGBHV HD15, HDMI

SVGA 800x600 56, 60, 72, 75, 85 Progressive RGBHV HD15, HDMI

XGA 1024x768 60, 70, 75, 85 Progressive RGBHV HD15, HDMI

SXGA 1280x1024 60, 75, 85 Progressive RGBHV HD15, HDMI

UXGA 1600x1200 60 Progressive RGBHV HD15, HDMI

WXGA 1280x800 60 Progressive RGBHV HD15, HDMI

WSXGA 1680x1050 60 Progressive RGBHV HD15, HDMI

WUXGA 1920x1200 60 Progressive RGBHV HD15, HDMI

Note 1: This signal is actually 480i@30Hz doubled, or 576i@25Hz doubled.

Vertical Rate

(Hz)

Scan

Format

Signal Format

Input

Connector

Note 2: Analog YPbPr input is only available via the 3-RCA connectors, not via
the HD15-pin Connector.

-4-

2.2 Supported Output Formats and Resolutions

The DVI-3551a has a single HDMI output. An internal scaling engine provides
user selection of a wide range of output resolutions as listed below:

Resolution / Format

480i 720x480 60 Interlaced YUV NTSC HDMI (1)

576i 720x576 50 Interlaced YUV PAL HDMI (1)

480p 720x480 60 Progressive RGBHV HDMI

576p 720x576 50 Progressive RGBHV HDMI

720p 1280x720 50, 60 Progressive RGBHV HDMI

1080i 1920x1080 50, 60 Interlaced RGBHV HDMI

1080p 1920x1080 50, 60 Progressive RGBHV HDMI

VGA 640x480 60 Progressive RGBHV HDMI

SVGA 800x600 60 Progressive RGBHV HDMI

XGA 1024x768 60 Progressive RGBHV HDMI

SXGA 1280x1024 60 Progressive RGBHV HDMI

SXGA+ 1400x1050 60 Progressive RGBHV HDMI

UXGA 1600x1200 60 Progressive RGBHV HDMI

WXGA 1280x800 60 Progressive RGBHV HDMI

WXGA+ 1440x900 60 Progressive RGBHV HDMI

WSXGA 1680x1050 60 Progressive RGBHV HDMI

WUXGA 1920x1200 60 Progressive RGBHV HDMI

Note 1: This signal is actually 480i@30Hz doubled, or 576i@25Hz doubled.

Vertical Rate

(Hz)

Scan

Format

Signal

Format

Connector

Output

-5-

3.0 PACKAGE CONTENTS

Before attempting to use this unit, please check the packaging and make certain
the following items are contained in the shipping carton:

• DVI-3551aVideo-PCtoHDMIConverter/Scaler

• ACPowerAdapter

• IRRemoteControl

• UserGuide

Note: Please retain the original packing material should the need ever arise to return the
unit. If you nd any items are missing, contact your reseller or DVIGear immediately. Please
have the Model Number, Serial Number, and Invoice Number available for reference when
you call.

4.0 CONNECTING THE HARDWARE

Please study the images below to become familiar with the locations of the
controls, signal inputs, signal output, and the power input.

Front Panel Controls: The front panel has several push buttons to manually
control the unit. The numbers below the product photo relate to the control
directly above the number.

1 2 3 4 65 7 8 9 10 11

1 Power ON / OFF Switch
2 Infrared Receiver Sensor
3 Composite Video Input Select
4 S-Video Input Select
5 Component Video Input Select
6 PC (RGB Analog) Input Select
7 HDMI / DVI Input Select
8 On-Screen Display Menu Select
9 Selected Menu Item Decrease (-)
10 Selected Menu Item Increase (+)

11 Enter, Select (or Memorize) Menu Item

-6-

Rear Panel Connectors: The rear panel has the connectors required to

1 2 3 4 6 8

5 7

interface the unit to all Input / Output devices and the External AC Power
Adapter. The numbers above and below the drawing relate to the connector
directly above or below the number. Refer to the corresponding number and
functional description below.

9 10

1 S/PDIF Audio Output (for use with external audio system)

2 3.5mmAUXAudioInput(forusewhenDVIsignalisappliedtothe

HDMI input)

3 RS-232 Control Port

4 3.5mm PC Audio Input (for use with PC audio output)

5 Stereo Audio Input for Component Video Input (2x RCA Connectors)

6 S/PDIF Digital Audio Input

7 Stereo Audio Input for Composite Video Input (2x RCA Connectors)

8 Composite Video Input (RCA Connector)

9 HDMI Video Output

10 HDMI or DVI Video Input

11 PC / RGB Analog Input (HD15-pin connector)

12 Component Video Inputs (3x RCA Connectors)

13 Stereo Audio Input for S-Video Input (2x RCA Connectors)

14 S-Video Input (4-pin mini-DIN)

15 +5 VDC Input (connects to external AC Power Adapter)

Connect the supplied AC Power Adapter to the DVI-3551a. Use only the
furnished power adapter to avoid the possibility of equipment damage. Next,
connect the appropriate cables to the Input(s) and Output and power ON the
source and destination devices.

11 12 13 14 15

Plug the AC Power Adapter into the unit and into an AC wall outlet. The unit will
automatically power ON. Verify that the LED above the switch lights up indicating

-7-

that power has been applied to the unit. Press the Power button to turn the

Select PC Input

unit OFF / ON again as needed. In the event of a power outage, this unit will
automatically power ON and restore the last used settings as soon as power is
reapplied to the unit.

Note: Proper operation of this product depends on the use of the high quality cables.
DVIGear’s Super High Resolution (SHR™) cables provide low loss, low jitter, high bandwidth
signal handling and are recommended for use with this product.

5.0 OPERATING THE UNIT

The DVI-3551a Convert/Scaler can be operated from either the front panel
controls, or via the included Infrared Remote Control unit.

Since Infrared is the control method used by the majority of users, please take
the time to familiarize yourself with the location and function of the various
control buttons on the Controller.

Toggle through
the Inputs

Select YPbPr
Input

Select Output
Resolution

Exit Menu

Reset to Factory
Default Settings

INPUT POWER

HDMI/DVIHD PC

VGA SVGA XGA

SXGA UXGA 1080i

1080p720p480p

EXIT MENU

OK

CR-27*A

AUTO
ADJUST

RESET

Power On/Off

Select HDMI Input

Select OSD Menu

Navigate Menus

and Adjustments

Select Auto-Adjust

Function

Note: Please use the OSD menu for resolutions not directly accessible from the IR remote.

-8-

5.1 Manual Control

Referring to the front panel image on page 6, the Power and Input selection
switches have LEDs above them to indicate that the power is “ON” and/or an
Input selection has been made. Simply press the Power switch and then press
the appropriate input selection push button.

To the right of the Video Input selection area are the control push buttons for
MENU select, Increase (+), Decrease (-), and ENTER. Pressing the MENU push
button causes the OSD (On-Screen Display) menu to appear. See Section 5.2
below for a detailed description of the OSD menu system.

5.2 Using the On-Screen Display Menus

Regardless of whether you operate the Converter/Scaler from the front panel
or using the IR Remote Controller, it is necessary to become familiar with the
On-Screen Display (OSD) menu system in order to take full advantage of the
capabilities of this product.

5.2.1 Menu Navigation

Press the “MENU” button to display the OSD Menu. Use the front panel
controls marked “+” and “-“ to navigate to the desired function and then press
the ENTER button to make the selection. Next, use the “+” and “-” buttons to
make the adjustment and press the ENTER button to save your selection. To
leave the OSD Menu, highlight the word “Exit” in any menu and then press the
ENTER button.

When using the IR remote controller, press the MENU key to activate the OSD
Menu. Use the arrow buttons to navigate to the desired menu selection then
press the “OK” button. Next, use the arrow buttons to make the adjustment

thenpressthe“OK”buttontosavethesetting.PresstheEXITbuttontoescape

from the OSD Menu.

5.2.2 Menu Structure

The Converter/Scaler’s OSD Menu is organized in two levels. The rst level allows
selection of the main menu functions (Video, Color, Output, OSD Characteristics,
Audio, Information, and Exit). The second level allows specic adjustments or
operational selections to be made. The table below and on the following page
shows the relationship of the high level and secondary menu functions that are
used to make up the OSD. To use these functions, proceed as follows:

Display the OSD Menu and use the Decrease (-) push button to move upwards
and the Increase (+) push button to move downwards through the menu list.
Use the ENTER push button to select the desired high-level menu item (Video,
Color, Output, OSD Characteristics, Audio, Information, or Exit).

-9-

Navigate to the specic parameter you wish to adjust and then press the ENTER
push button to make the selection. Use the Decrease (-) and Increase (+) push
buttons to select a different value for the parameter (e.g., change output resolution
or change brightness). Use the Exit selection to leave the OSD Menu.

High Level

VIDEO

COLOR

(1)

OUTPUT

OSD CONTROL

(3)

AUDIO

INFORMATION

Exit

Secondary

Level

Picture Mode User / Standard / Vivid / Movie

Contrast 0-100 Relative Contrast Adjustment

Brightness 0-100 Relative Brightness Adjustment

Hue 0-100 Relative Hue Adjustment

Saturation 0-100 Relative Color Level Adjustment

Sharpness 0-100 Relative Picture Sharpness Adjustment

Scale Overscan / Underscan / Letterbox / Panscan / Full

Noise Reduction Low / Middle / High / Off

Exit Return to High Level Menu

Color Tone User / Normal / Warm / Cool

Red 0-100 Relative Red Color Level

Green 0-100 Relative Green Color Level

Blue 0-100 Relative Blue Color Level

Exit Return to High Level Menu

VGA, SVGA , XGA, SXGA, UXGA, SXGA+, 480I, 480P,
720P60, 1080I60, 1080P60, 576I, 576P, 720P50,
1080I50, 1080P50, NATIVE, WXGA, WSXGA, WUXGA,
WXGA+

Exit Return to High Level Menu

(2)

H Position 0-100 Relative L-R Position

V Position 0-100 Relative U-D Position

Timer 0-100 Relative OSD Show Time (Sec)

Transparency 0-100 Relative OSD Text Transparency

Exit Return to High Level Menu

Source HDMI / L-R / Coaxial

Delay OFF / 40 ms / 110 ms / 150 ms

Sound ON / Mute

Exit Return to High Level Menu

(4)

Close the OSD Menu

Source (Input Interface)
Input (Input Resolution)
Output (Output Resolution)
Version (Firmware Version)

Adjustment

-10-

OSD Menu Notes:

Note 1: The Output sub-menu provides user-selection of the desired output resolution.

Please be aware that some output resolution settings can cause an apparent malfunction if
the selected resolution is not compatible with the connected display device.
CAUTION: Make certain your display device can reproduce the resolution you select
BEFORE you select it.

Note 2: The OSD sub-menu provides user-selection of the On-Screen Display location
and appearance to suit personal preference. You can change the default settings if you
wish, or simply leave it at the factory setting.

Note 3: Since Video and Audio Lip-Sync can be lost in digital television systems, this unit
provides a secondary menu item called “Delay” under the Audio high level menu selection.
An audio delay can be introduced to restore proper lip-sync. Use this function if you hear
audio before the video portion of the program appears to make the corresponding sound.

Note 4: The Info sub-menu contains technical information. If you have problems with this
unit and require assistance, a technician may ask you to read information from this menu
as part of the troubleshooting process.

5.3 RS-232 Protocol

The DVI-3551a is equipped with a RS-232 serial control port. The connection
between the DVI-3551a and PC host controller should be made with an RS-232
modem cable.

Pin-Out of RS-232 Modem Cable

DVI-3551a Host Controller

PIN Denition PIN Denition

1 NC 1 NC

2 TxD 2 RxD

3 RxD 3 TxD

4 NC 4 NC

5 GND 5 GND

6 NC 6 NC

7 NC 7 NC

8 NC 8 NC

9 NC 9 NC

RS-232 Transmission Format:

Baud Rate: 19,200 bps
Data Bit: 8 bits
Parity: None
Stop Bit: 1 bit

-11-

5.4 RS-232 Set Commands:

Command Code Response Description

S POWER 0 > POWER OFF POWER OFF

S POWER 1 > POWER ON POWER ON

S SOURCE 0 > SOURCE CV CV INPUT

S SOURCE 1 > SOURCE SV SV INPUT

S SOURCE 2 > SOURCE COMP COMP INPUT

S SOURCE 3 > SOURCE PC PC INPUT

S SOURCE 4 > SOURCE HDMI HDMI INPUT

S OUTPUT 0 > OUTPUT NATIVE NATIVE RESOLUTION OUTPUT

S OUTPUT 1 > OUTPUT VGA VGA RESOLUTION OUTPUT

S OUTPUT 2 > OUTPUT SVGA SVGA RESOLUTION OUTPUT

S OUTPUT 3 > OUTPUT XGA XGA RESOLUTION OUTPUT

S OUTPUT 4 > OUTPUT SXGA SXGA RESOLUTION OUTPUT

S OUTPUT 5 > OUTPUT UXGA UXGA RESOLUTION OUTPUT

S OUTPUT 6 > OUTPUT 480I 480I RESOLUTION OUTPUT

S OUTPUT 7 > OUTPUT 480P 480P RESOLUTION OUTPUT

S OUTPUT 8 > OUTPUT 720P60 720P 60HZ RESOLUTION OUTPUT

S OUTPUT 9 > OUTPUT 1080I60 1080I 60HZ RESOLUTION OUTPUT

S OUTPUT 10 > OUTPUT 1080P60 1080P 60HZ RESOLUTION OUTPUT

S OUTPUT 11 > OUTPUT 576I60 576I 60HZ RESOLUTION OUTPUT

S OUTPUT 12 > OUTPUT 576P60 576P 60HZ RESOLUTION OUTPUT

S OUTPUT 13 > OUTPUT 720P50 720P 50HZ RESOLUTION OUTPUT

S OUTPUT 14 > OUTPUT 1080I50 1080I 50HZ RESOLUTION OUTPUT

S OUTPUT 15 > OUTPUT 1080P50 1080P 50HZ RESOLUTION OUTPUT

S OUTPUT 16 > OUTPUT WXGA WXGA RESOLUTION OUTPUT

S OUTPUT 17 > OUTPUT WSXGA WSXGA RESOLUTION OUTPUT

S OUTPUT 18 > OUTPUT WUXGA WUXGA RESOLUTION OUTPUT

S OUTPUT 19 > OUTPUT WXGA+ WXGA+ RESOLUTION OUTPUT

S OUTPUT 20 > OUTPUT SXGA+ SXGA+ RESOLUTION OUTPUT

-12-

5.4 RS-232 Set Commands: (continued)

Command Code Response Description

S SIZE 0 > SIZE FULL SCALER FULL OUTPUT

S SIZE 1 > SIZE OVERSCAN SCALER OVERSCAN OUTPUT

S SIZE 2 > SIZE UNDERSCAN SCALER UNDERSCAN OUTPUT

S SIZE 3 > SIZE LETTERBOX SCALER LETTERBOX OUTPUT

S SIZE 4 > SIZE PANSCAN SCALER PANSCAN OUTPUT

S PICTUREMODE 0~3

S CONTRAST 0~100 > CONTRAST 0~100 CONTRAST 0~100 ADJUST [Default: 45]

S BRIGHTNESS 0~100 > BRIGHTNESS 0~100 BRIGHTNESS 0~100 ADJUST [Default: 46]

S HUE 0~100 > HUE 0~100 HUE 0~100 ADJUST [Default: 50]

S SATURATION 0~100 > SATURATION 0~100 SATURATION 0~100 ADJUST [Default: 56]

S SHARPNESS 0~100 > SHARPNESS 0~100 SHARPNESS 0~100 ADJUST [Default: 32]

S NR 0~3 > NR OFF~HIGH

S PCHPOSITION 0~100 > PCHPOSITION 0~100 H POSITION 0~100 ADJUST

S PCVPOSITION 0~100 > PCVPOSITION 0~100 V POSITION 0~100 ADJUST

S PCCLOCK 0~100 > PCCLOCK 0~100 PC MODE CLOCK 0~100 ADJUST

S PCPHASE 0~63 > PCPHASE 0~63 PC MODE PHASE 0~63 ADJUST

S COLORTEMP 0~3 > COLORTEMP NORMAL~USER

S RED 0~100 > RED 0~100 COLOR TEMP "RED" ADJUST [Default: 47]

S GREEN 0~100 > GREEN 0~100 COLOR TEMP "GREEN" ADJUST [Default: 47]

S BLUE 0~100 > BLUE 0~100 COLOR TEMP "BLUE" ADJUST [Default: 47]

S OSDHPOSITION 0~100 > OSDHPOSITION 0~100 OSD H POSITION 0~100 ADJUST [Default: 50]

S OSDVPOSITION 0~100 > OSDVPOSITION 0~100 OSD V POSITION 0~100 ADJUST [Default: 50]

S OSDTIMEOUT 0~100 > OSDTIMEOUT 0~100 OSD TIMEOUT 0~100 SETTING [Default: 10]

> PICTUREMODE
STANDARD~USER

0:STANDARD;1:MOVIE;2:VIVID;3:USER,
PICTURE MODE OUTPUT

NR CONTROL
0:OFF; 1:LOW; 2:MIDDLE; 3:HIGH

0:NORMAL; 1:WARM; 2:COOL; 3:USER ,
COLOR TEMP SETTING

S OSDBACKGROUND 0~8 > OSDBACKGROUND 0~8 OSD OSDBACKGROUND 0~8 ADJUST [Default: 5]

S AUDIOMUTE 0~1 > AUDIOMUTE OFF~ON 0:OFF ; 1:ON , AUDIO MUTE CONTROL

S AUDIODELAY 0~3 > AUDIODELAY OFF~150MS

S RESET 1

> RESET ON RESET ACTION

0:OFF ; 1:40MS ; 2:110MS ; 3:150MS ,
AUDIO DELAY SETTING

-13-

5.5 RS-232 Status Commands:

Command Code Response Description

R POWER > POWER ON SHOW POWER STATUS

R SOURCE > SOURCE CV~HDMI SHOW SOURCE STATUS

R OUTPUT > OUTPUT NATIVE~SXGA+ SHOW OUTPUT STATUS

R SIZE > SIZE FULL~PANSCAN SHOW SIZE STATUS

R PICTUREMODE > PICTUREMODE STANDARD~USER SHOW PICTURE MODE STATUS

R CONTRAST > CONTRAST 0~100 SHOW CONTRAST STATUS

R BRIGHTNESS > BRIGHTNESS 0~100 SHOW BRIGHTNESS STATUS

R HUE > HUE 0~100 SHOW HUE STATUS

R SATURATION > SATURATION 0~100 SHOW SATURATION STATUS

R SHARPNESS > SHARPNESS 0~100 SHOW SHARPNESS STATUS

R NR > NR OFF~HIGH SHOW NR STATUS

R PCHPOSITION > PCHPOSITION 0~100 SHOW PC H-POSITION STATUS

R PCVPOSITION > PCVPOSITION 0~100 SHOW PC V-POSITION STATUS

R PCCLOCK > PCCLOCK 0~100 SHOW PC CLOCK STATUS

R PCPHASE > PCPHASE 0~63 SHOW PC PHASE STATUS

R COLORTEMP > COLORTEMP NORMAL~USER SHOW COLOR TEMP STATUS

R RED > RED 0~100 SHOW COLOR TEMP RED STATUS

R GREEN > GREEN 0~100 SHOW COLOR TEMP GREEN STATUS

R BLUE > BLUE 0~100 SHOW COLOR TEMP BLUE STATUS

R OSDHPOSITION > OSDHPOSITION 0~100 SHOW OSD H-POSITION STATUS

R OSDVPOSITION > OSDVPOSITION 0~100 SHOW OSD V-POSITION STATUS

R OSDTIMEOUT > OSDTIMEOUT 0~100 SHOW OSD TIMEOUT STATUS

R OSDBACKGROUND > OSDBACKGROUND 0~8 SHOW OSD BACKGROUND STATUS

R AUDIOMUTE > AUDIOMUTE OFF~ON SHOW AUDIO MUTE STATUS

R AUDIODELAY > AUDIODELAY OFF~150MS SHOW AUDIO DELAY STATUS

-14-

6.0 TROUBLESHOOTING

If this unit does not appear to be functioning, bypass the Converter/Scaler by
connecting each source device directly to a known good display device with a
short set of cables and verify that a proper image and sound are present.

If the signal is present under these conditions, make certain that the power is
present to the Converter/Scaler unit. Next, check all cables for a secure tting
and any signs of damage.

Note: Use of low quality cables can seriously degrade the performance of this product.
To ensure optimal performance and maximum cable distance, use premium quality cables
such as DVIGear’s Super High Resolution (SHR™) Series or equivalent.

As a nal step before contacting technical support, use the IR remote and press
the RESET button to return the unit to the default settings.

Should the problem persist after trying the above suggestions, please contact
your dealer for additional assistance. Should the dealer’s technical personnel be
unable to assist you, please contact DVIGear via telephone at 1.888.463.9927
(Toll-Free for United States and Canada), or 1.770.421.6699. You may contact
DVIGear by e-mail at [e-mail].

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7.0 LIMITED WARRANTY

IMITED WARRANTY – With the exceptions noted in the next paragraph, DVIGear,

L
Inc. warrants the original purchaser that the equipment it manufactures or sells
will be free from defects in materials and workmanship for a period of three (3)
years from the date of purchase. Should this product, in DVIGear’s opinion,
prove defective within this warranty period, DVIGear, at its option, will repair or
replace this product without charge. Any defective parts replaced become the
property of DVIGear. This warranty does not apply to those products which
have been damaged due to accident, unauthorized alterations, improper repair,
modications, inadequate maintenance and care, or use in any manner for which
the product was not originally intended.

If repairs are necessary under this warranty policy, the original purchaser must
obtain a Return Authorization Number from DVIGear and return the product freight
prepaid to a location designated by DVIGear. After repairs are complete, the
product will be returned, freight prepaid.

LI

MITATIONS - All products sold are “as is” and the above Limited Warranty is in
lieu of all other warranties for this product, expressed or implied, and is limited to
3 years from the date of purchase. DVIGear assumes no liability to distributors,
resellers, end-users, or any third-parties for any loss of use, revenue, or profit.

DVIGear makes no other representation of warranty as to tness for the purpose
or merchantability or otherwise in respect of any of the products sold. The liability
of DVIGear with respect to any defective products will be limited to the repair
or replacement of such products. In no event shall DVIGear be responsible or
liable for any damage arising from the use of such defective products whether
such damages are direct, indirect, consequential or otherwise and whether such
damages are incurred by the reseller, end-user, or any third-party.

8.0 REGULATORY COMPLIANCE

This product has been tested for compliance with appropriate FCC and CE rules
and regulations and is RoHS compliant.

The AC Power Adapter has been tested for compliance with FCC, CE, UL, CUL,
PSE, GS rules and regulations and is also RoHS compliant.

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Your Digital Connectivity Experts

Toll Free 888.463.9927
Phone [phone]
Fax [phone]

www.dvigear.com

DVI-3551a-UG-02 / April.2012

DVIGear, Inc.
1059 Triad Court, Suite 8
Marietta, Georgia 30062-2258