1. Do not dismantle the product housing or modify the printed circuit board
module as this may result in electrical shock or burn.
2. Do not attempt to service this product yourself as opening or removing the
product housing may expose you to dangerous voltages or other hazards.
Refer all servicing to qualied service personnel.
3. Keep this product away from liquids. Spills into the product housing may
result in re, electrical shock, or equipment damage. If liquid spills into the
housing, unplug the product immediately. Have the product checked by a
qualied service engineer before using it again.
4. Place the product in an even and stable location. If the product falls or is
dropped, it may cause an injury and/or malfunction.
5. Avoid exposing the product to extreme temperatures or to high humidity
levels as this may result in damage to the product.
6. Only use the supplied External AC Power Adapter. The use of other power
adapters may cause this product to fail or may cause a re.
7. Do not twist or exert excessive force on the ends of the connected cables as
this can cause them to malfunction. Take care to ensure that all connected
cables are not forced to bend beyond their minimum bend radius.
Product Liability
Every effort has been made to ensure that this product is free of defects.
DVIGear cannot be held liable for the use of this product or for any direct or
indirect consequential damages arising from its use. It is the responsibility of
the users of this product to check that it is suitable for their requirements and
that it is installed correctly.
All rights are reserved. No parts of this manual may be reproduced or
transmitted by any form or means, electronic or mechanical, including
photocopying, recording or by any information storage or retrieval system,
without the written consent of DVIGear.
DVIGear reserves the right to revise any of its hardware and software, following
its policy to modify and/or improve its products where necessary or desirable.
This statement does not affect the legal rights of the user in any way. All
third-party trademarks and copyrights are recognized. The DVIGear logo is a
registered trademark of DVIGear, Inc. All other trademarks are the property of
their respective holders.
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1.0 INTRODUCTION
Thank you for purchasing this Converter / Scaler product from DVIGear.
The models DVI-3410a and DVI-3420a are designed to convert a standard
denition video signal (Composite, S-Video and/or Component Video) to a
wide variety of PC and HDTV resolutions. The two units are similar in operation
and specications except that the DVI-3420a has an analog output, while the
DVI-3410a has a digital DVI output.
Our professional digital distribution products have been serving the industry
for over ten years. DVIGear offers a full line of high quality Digital Matrix
Routers, Switchers, Splitters, Video Scalers, Up/Down/Cross Converters,
Format Converters, Analog-Digital Converters, as well as a wide range of longreach Digital Cables, Extenders, and Optical Transmission systems.
1.1 Features
These Converter / Scaler units have many unique features and benets:
Note 1: The 1080i Output is actually a doubled 540p signal. It will appear as 1080i on most
displays; however, it is not a true 1080i signal format.
Note 2: UXGA and 1080p available only on DVI-3420a.
Note 3: DVI-3410a has digital RGBHV output only without a YPbPr output.
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3.0 PACKAGE CONTENTS
Before attempting to use this unit, please check the packaging and make certain
the following items are contained in the shipping carton:
• 1xDVI-3410aVideotoDVIConverter/Scaler,or
1x DVI-3420a Video to VGA Converter / Scaler
• 1xExternalACPowerAdapter
• 1x8-pinmini-DINto3xRCABreakoutCable
• 1xUserGuide
Note: Please retain the original packing material in case you need to return the unit. If you
nd any items are missing, contact your reseller or DVIGear immediately. Please have the
Model Number, Serial Number, and Invoice Number available for reference when you call.
4.0 CONNECTING THE HARDWARE
The rst step is to connect a video source to the input of the Scaler and to
connect its output to a display device. Below you’ll nd pictures of the unit
showing the locations of the input, output and power connectors.
The DVI-3420a and DVI-3410a Converter / Scalers accept standard denition
Composite Video, S-Video or Component Video inputs. Composite Video may be
connected to the unit via an RCA input connector. S-Video can be connected via
the 4-pin mini-DIN Connector. Component Video may be connected via the 8-pin
mini-DIN Connector using the provided 3x RCA to 8-Pin mini-DIN breakout cable.
4.2 Connecting the Output
The DVI-3420a Converter / Scaler outputs analog RGBHV or YPbPr formats.
When a PC signal output is required, use an HD-15 (VGA) cable to connect
the output signal to the desired destination device. If you wish to connect this
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product to an Analog HDTV display device, please use a high quality HD-15 to
Component Video (3x RCA) adapter cable.
The DVI-3410a provides digital RGB output signals via a DVI connector. For
best results, use DVIGear’s Super High Resolution™ DVI cables for this output
connection.
Note: Proper signal levels are very important to the operation of this product. If improper
operation of the unit occurs and the unit has power, the most likely cause of the problem is
high or low signal levels, use of a low quality cable, or the use of a wrong input cable.
4.3 Connecting Power to the Unit
This unit is shipped with an AC Power Adapter that converts 100~240 VAC @ 5060 Hz to 5VDC. Connect the AC Power Adapter to the unit. Take care to insert
the locking plug into the DC power connector on the unit and rotate a quarter turn
clockwise so that it locks securely into position. Plug the AC Power Adapter into
There are many factors affecting the quality of results when scaling video signals.
Some basic precautions will ensure the best possible performance from this
product.
Output Display Device – The quality of the output signal will depend largely
upon the type and quality of display device used.
Using Native Resolution – It is always best to set the output resolution of
the scaler to the native resolution and refresh rate of the display device. This
allows the unit’s scaling engine to do most of the work, which usually results in a
superior picture.
Distance between the Video Scaler and the Display Device – This factor
has signicant inuence on the picture quality. Long distances are possible,
but special measures should be taken in order to avoid cable losses. These
measures include using high quality (coax-type) VGA cables and premium DVI
cables, such as DVIGear’s Super High Resolution™ cables. Line ampliers or
digital repeaters may also be necessary.
Output Connection Cables – Low quality cables are susceptible to interference.
They degrade signal quality due to poor impedance matching and cause
elevated noise levels. Therefore, cables should be of the best quality. Coax-type
computer cables are recommended because of their superior internal shielding
characteristics.
Interference from Nearby Electrical Devices – These can have an adverse
effect on signal quality. For example, an older computer monitor often emits
very high electromagnetic elds that can interfere with the performance of video
equipment in its proximity.
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5.0 OPERATING THE UNIT
5.1 Controlling the Unit
The Converter / Scaler is controlled by three buttons on its output panel. The
unit’s status indicated by a convenient On-Screen Display.
DVI-3410a Output PanelDVI-3420a Output Panel
11224334
1Menu Button: This Button displays the Menu Options via the On-
Screen Display on the display device connected to the output.
2+ and – Buttons: These Buttons allow navigation within the Menu and
adjustments of the parameters available.
3XGA Reset: Simultaneously depressing the – and + buttons returns
all settings to factory default values and sets the output resolution to
XGA@60Hz.
4480p Reset: Simultaneously depressing the MENU and – buttons
returns all settings to factory default values and sets the output
resolution to 480p.
Pressing the Menu Button brings up the Main Menu. Move the cursor to the
desired setup option by using the + and – buttons. Press the Menu Button
again to select that option.
Picture Adjust
Display Setup
Advanced Setup
System Information
Exit
When the desired option is reached and selected, a new Menu will appear.
Once again use the + and – buttons to select the parameter you wish to
change or adjust.
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5.2 Setup Example
If you select the rst item on the main menu, Picture Adjust, a secondary menu
will provide the following selections:
Brightness
Contrast
Color
Tint
H. Peaking Filter
Sharpness
V. Peaking Gain
Reset
Exit
For example, if you want to change the Color level, use the + / – buttons to
navigate to this item on the Menu, then press the Menu button again to select
that option. When Color is selected, a sub-menu for the adjustment will appear:
Color25
Use the + and - buttons to increase or decrease the value of the setting. Press
Menu again to leave the setting. Move the cursor to select Exit and press Menu
again to Exit.
5.3 Display Setup
When this menu choice is selected, a sub-menu will appear that allows the
selection of the scaler’s output resolution (see Section 2.1). Use the + and –
buttons to choose the desired PC or HDTV output resolution from the available
selections.
5.4 Advance Setup
Advance Setup allows you to turn off the Film Mode (3:2 Pull Down), turn off
the OSD (On-Screen Display) and set the “No Signal” Display to either a Blue or
Black screen.
5.5 System Information
When selected, the OSD shows the unit’s current Input Mode, Output Resolution
and Vertical Refresh Rate.
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6.0 TROUBLESHOOTING
Other than checking for faulty cables, the only common problem is choosing an
incorrect Input or Output Setting. Make sure the display is capable of handling
the resolution and refresh rate selected. Also be sure to use the correct type of
cable for the output format selected (RGB or YPbPr).
If the problem persists after trying the above suggestions, please contact your
dealer for additional assistance. If the dealer’s technical personnel are unable
to assist you, please contact DVIGear via telephone at 1.888.463.9927 (toll-free
for United States and Canada) or 1.770.421.6699. You may contact DVIGear by
e-mail at support@dvigear.com.
7.0 LIMITED WARRANTY
IMITED WARRANTY – With the exceptions noted in the next paragraph, DVIGear,
L
Inc. warrants to the original purchaser that the products it manufactures or
sells will be free from defects in materials and workmanship for a period of three
(3) years from the date of purchase. Should this product, in DVIGear’s opinion,
prove defective within this warranty period, DVIGear, at its option, will repair or
replace this product without charge. Any defective parts replaced become the
property of DVIGear. This warranty does not apply to those products which
have been damaged due to accident, unauthorized alterations, improper repair,
modications, inadequate maintenance and care, or use in any manner for which
the product was not originally intended.
If repairs are necessary under this warranty policy, the original purchaser must
obtain a Return Authorization Number from DVIGear and return the product,
freight prepaid, to a location designated by DVIGear. After repairs are complete,
the product will be returned, freight prepaid.
LIMITATIONS – All products
lieu of all other warranties for this product, expressed or implied, and is limited to
3 years from the date of purchase. DVIGear assumes no liability to distributors,
resellers, end users, or any third parties for any loss of use, revenue, or profit.
DVIGear makes no other representation of warranty, including, but not limited
to, any implied warranty of merchantability or tness for a particular purpose or
otherwise in respect of any of the products sold. The liability of DVIGear with
respect to any defective products will be limited to the repair or replacement of
such products. In no event shall DVIGear be responsible or liable for any damage
arising from the use of such defective products, whether such damages are direct,
indirect, consequential or otherwise, and whether such damages are incurred by
the reseller, end user, or any third party.
sold are “as is.” The above Limited Warranty is in
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8.0 REGULATORY COMPLIANCE
This product has been tested for compliance with: FCC Class B and CE rules
and regulations. The External AC Power Adapter supplied with this product has
been tested for compliance with UL, C-UL, CE and other international safety and
performance standards. This product is RoHS compliant.