DuraLabel Catalyst User Manual

Graphic Products, Inc. | 800.788.5572

DuraLabel.com

GraphicProducts.com

1. Preface

Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. The manufacturer assumes no responsibility for the results of errors beyond its control. The manufacturer also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it. Mention of software products manufactured by other companies does not necessarily constitute endorsement by the manufacturer.

While all reasonable efforts have been made to make this document as accurate and helpful as possible, we make no warranty of any kind, expressed or implied, as to the accuracy or completeness of the information contained herein.

Copyright © 2013. All rights reserved. Energy Star is a trademark of the United States Environmental Protection Agency. Microsoft, MS-DOS and Windows are registered trademarks of Microsoft Corporation. Other product names and brand names are registered trademarks or trademarks of

their proprietors.

As an Energy Star Program Participant, the manufacturer has determined that this product meets the Energy Star guidelines for energy efficiency.

This product complies with the requirements of the Council Directives 2004/108/EC (EMC), 2006/95/EC (LVD),1999/5/EC (R&TTE), 2009/125/EC (ErP) and 2011/65/EU(RoHS), as amended where applicable, on the approximation of the laws of the member states relating to Electromagnetic Compatibility, Low Voltage, Radio & Telecommunications Terminal Equipment, Energy related Products and Restriction on the use of certain Hazardous Substances in electrical and electronic equipment.

The following cables were used to evaluate this product to achieve EMC directive 2004/108/EC compliance and configurations other than this may affect that compliance.

CABLE TYPE LENGTH (Meters) CORE SHIELD

Power 1.8 USB 5.0 LAN 7.0

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2. Emergency First Aid

Take care with toner powder:

If swallowed, drink small amounts of cold water and seek medical attention. DO NOT attempt to induce vomiting.

If inhaled, move the person to an open area for fresh air. Seek medical attention.

If it gets into the eyes, flush with large amounts of water for at least 15 minutes keeping eyelids open. Seek medical attention.

Spillages should be vacuumed from clothing or surfaces if possible. If any remains after vacuuming it should be treated with soap and cold water to minimize risk of staining.

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3. Contents

1. Preface .....................................................................................................................2

2. Emergency First Aid ................................................................................................3

3. Contents ................................................................................................................... 4

4. Warranty ................................................................................................................... 6

5. Notes, Cautions, and Warnings ..............................................................................7

6. Getting Started ........................................................................................................ 8

6.1 Overview ................................................................................................................8

Front View .............................................................................................................8

Rear View ..............................................................................................................9

6.2 Changing the Display Language ..........................................................................9

Turning On ............................................................................................................9

Turning Off ............................................................................................................9

6.3 Installing Paper Tray 2 .......................................................................................10

6.4 Energy Saving Settings ......................................................................................11

Power Save Mode ..............................................................................................11

Sleep Mode ........................................................................................................11

Returning to Standby Mode ..............................................................................11

7. Paper Recommendations ......................................................................................12

7.1 Cassette Trays .....................................................................................................12

7.2 Multi-purpose Tray ..............................................................................................12

7.3 Face Down Stacker .............................................................................................13

7.4 Face Up Stacker ..................................................................................................13

7.5 Duplexing .............................................................................................................13

8. Loading Paper ........................................................................................................14

8.1 Cassette Trays .....................................................................................................14

8.2 Multi-purpose Tray ..............................................................................................17

9. Printing Settings In Windows ............................................................................... 1 8

9.1 Standard Print Settings ...................................................................................... 18

Layout Tab ..........................................................................................................19

Advanced Options ..............................................................................................20

Paper/Quality Tab ..............................................................................................21

Job Options Tab .................................................................................................. 22

Color Tab ............................................................................................................. 23

9.2 Windows Control Panel Settings .......................................................................24

General Tab ........................................................................................................24

Sharing Tab and Ports Tab ................................................................................25

Advanced Tab .....................................................................................................25

Color Management Tab ....................................................................................27

Security Tab ........................................................................................................27

Device Settings Tab ........................................................................................... 28

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CONTENTS

10. Menu Functions...................................................................................................29

10.1 Operator Panel .................................................................................................29

10.2 How to Change the Settings —User .................................................................31

10.3 How to Change the Settings—Administrator ..................................................31

10.4 Menus ...............................................................................................................32

Information Menu ............................................................................................32

Usage Menu ..................................................................................................... 33

Maintenance Menu ..........................................................................................33

Network Menu .................................................................................................. 34

USB Menu .........................................................................................................36

FX Emulation Menu.......................................................................................... 36

PPR Emulation Menu .......................................................................................37

PCL Emulation Menu .......................................................................................38

SYS Config Menu ..............................................................................................39

Color Menu .......................................................................................................41

Media Menu .....................................................................................................42

Print Menu ........................................................................................................45

Memory Menu ..................................................................................................47

SYS Adjust Menu ..............................................................................................47

Administrator Menu .........................................................................................48

Print Statistics Menu .......................................................................................51

11. Maintenance .......................................................................................................52

11.1 Replacing Consumable Items ..........................................................................52

Toner Cartridge Replacement .........................................................................52

Replacing the Transfer Belt Unit .....................................................................56

Fuser Replacement ..........................................................................................58

11.2 Cleaning ............................................................................................................60

Unit Casing ....................................................................................................... 60

LED Head .......................................................................................................... 60

12. Troubleshooting ...................................................................................................61

12.1 Major Printer Components and Paper Path ...................................................61

12.2 Paper Sensor Error Codes ............................................................................... 62

12.3 Clearing Paper Jams ........................................................................................63

12.4 Dealing with Unsatisfactory Printing...............................................................69

13. Specifications ......................................................................................................71

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CONTENTS

4. Warranty

Graphic Products DuraLabel printers are warrantied to be free from defects in materials or workmanship for a period of five years from the date of purchase. Within this period, Graphic Products, Inc. will, at its sole option, repair or replace any components which fail in normal use. Such repairs or replacement will be made at no charge to the purchaser for parts or labor, provided that the purchaser shall be responsible for any transportation cost. This warranty does not cover loss, damages from accident, or equipment or parts which have been misused, altered, neglected, carelessly handled, used for purpose other than those for which the printer was manufactured, or damages resulting from unauthorized service.

NOTE: R warranty, then the new warranty is 90 days or to the end of the original warranty, depending upon which is longer.

The Warranties and remedies contained herein are exclusive and in lieu of all other w

arranties whether express, implied or statutory, including any liability arising under any warranty of merchantability or fitness for a particular purpose, statutory or otherwise. This warranty gives the purchaser specific legal rights, which may vary from state to state.

In no event shall Graphic Products be liable for any incidental, special, indirect or consequential damages, whether resulting from the use, misuse or inability to use the product for any reason including defect. Some states do not allow the exclusion of incidental or consequential damages, so the above limitation may not apply in all areas.

Graphic Products retains the exclusive right within all warranty periods to repair, replace the product or offer a full refund of the purchase price at its sole discretion. Such remedy shall be the purchaser’s sole and exclusive remedy for any breach of warranty.

epairs have a 90-day warranty. If the unit sent in is still under its original

General maintenance and cleaning of the DuraLabel printer is the purchaser’s responsibility and is not covered by the warranty. Expendable items or parts such as label supply and ribbon are not covered by this warranty.

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battery or power supply before shipping. Please contact your Graphic Products representatives to ensure correct return procedure: call 800.788.5572 or visit GraphicProducts.com. Graphic Products, Inc. shall not be responsible for any loss or damages incurred during shipping.

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NOTES, CAUTIONS, AND WARNINGS

5. Notes, Cautions, and Warnings

NOTE: A note provides additional information to supplement the main text.

A caution provides additional information which, if ignored, may

result in equipment malfunction or damage.

A warning provides additional information which, if ignored, may

result in a risk of personal injury.

For the protection of your product, and in order to ensure that you benefit from its full functionality, this model has been designed to operate only with genuine DuraLabel Catalyst toner cartridges. Any other toner cartridge may not operate at all, even if it is described as “compatible”, and if it does work, your product's performance and print quality may be degraded.

Use of any other label product aside from approved DuraLabel Catalyst Synthetic Supply may invalidate your warranty.

Specifications subject to change without notice. All trademarks acknowledged.

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GETTING STARTED

6. Getting Started

6.1 Overview

FRONT VIEW

1 8 9

1. Output stacker, face down. Standard printed copy delivery point

2. Operator panel. Menu driven operator controls and LCD panel

3. Paper tray. Standard paper tray. Holds up to 50 DuraLabel Catalyst Supply

sheets; 250 8.5" x 11" sheets of 20 lb paper

4. Multi-purpose tray. Used for feeding 6.5" x 9.5" Duralabel Catalyst Supply sheets, heavier paper stocks, envelopes and other special media. Also for manual feeding of single sheets when required

5. Multi-purpose tray release recess

6. Top cover release button

7. LED heads

8. Fuser release levers

9. Toner cartridges (C,M,Y,K)

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REAR VIEW

GETTING STARTED

AC p ow e r s o c ke t

2. Rear, face up stacker

3. USB-B interface

4. Network interface

The Network Interface may have a protective

“plug” which must be removed before

connection can be made.

When the rear paper stacker is folded down, paper exits the printer through the rear of the printer and is stacked here face up. This is mainly used for heavy print media. When used in conjunction with the multi-purpose feed tray, the paper path through the printer is essentially straight. This avoids bending the paper around curves in the paper path.

6.2 Changing The Display Language

The default language used by your machine for display messages is English. If required, this can be changed using the Panel Language Set-up utility.

TURNING ON

1. Plug the power cable into the power socket of your machine.

2. Plug the power cable into the electric socket.

3. Press the power button ON.

TURNING OFF

Hold down the power button for approximately one second.

NOTE: A message displa then the printer switches OFF automatically.

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ys on the LCD screen and power switch indicator blinks,

GETTING STARTED

6.3 Installing Paper Tray 2

1. Turn the printer off and disconnect the AC power cable.

2. Place additional paper tray on desired location.

3. Observing safety rules for lifting and, using locating guides, place printer on top

of the additional paper tray.

4. Fit retaining clips as shown.

5. Re-connect the AC power cable and turn the printer ON.

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GETTING STARTED

6.4 Energy Saving Settings

POWER SAVE MODE

If you do not use the machine for a while, it will enter power save mode to control the power consumption of the device. To cancel or initiate power save mode, press the Power Save button on the control panel. The Power Save button illuminates while in Power Save Mode.

NOTE: By def

ault, the time interval to enter power save mode is set to 30 minutes. You can change the time interval by pressing the Setting button on the control panel. Then select 6\V&RQÀJ0HQX!3RZHU6DYH7LPH.

SLEEP MODE

our machine transitions from power save mode to sleep mode after a set period

of time. In sleep mode the power consumption of the device is minimal. The Power

Save button blinks while in sleep mode.

NOTE:

ʂ The machine will no

t enter sleep mode if an error occurs and the machine

requires attention.

ʂ By default, the time interval to enter sleep mode is set to 10 minutes. You can

change the time interval by pressing the Setting button on the control panel. Then select 6\V&RQILJ0HQX!6OHHS7LPH.

ʂ It will automatically switch from Sleep Mode to Power Save Mode. In a network

environment with a large number of packets flows, your computer may respond by automatically switching from Sleep mode to Power Save Mode. After a period of time has elapsed, the computer will automatically enter into Sleep Mode.

RETURNING TO STANDBY MODE

o return the machine to standby mode from power save or sleep mode, press the

Power Save button on the control panel.

NOTE: When y

our machine receives a print job, it automatically returns to standby

mode.

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PAPER RECOMMENDATIONS

7. Paper Recommendations

Your printer will handle a variety of print media, including a range of paper weights and sizes, labels and envelopes. This section provides general advice on choice of media, and explains how to use each type.

The best performance is obtained when using certified DuraLabel Catalyst Synthetic Supply or standard 19-24 lb paper designed for use in copiers and laser printers.

Use of heavily embossed or very rough textured paper is not recommended. Pre-printed stationery can be used, but its ink must be very dry so it will not of fset

when exposed to the Catalyst's high fuser temperatures.

ENVELOPES

Envelopes should be free from twist, curl or other deformations.

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when subjected to hot roll pressure fusing used in this type of printer. Window envelopes are not suitable.

LABELS

Labels should also be of the type recommended for use in the DuraLabel Catalyst.

7.1 Cassette Trays

If both trays contain the same size stock, Catalyst will by default pull from Tray 1 (upper tray), then Tray 2 (lower tray) if Tray 1 is empty. It will only pull from the multipurpose tray when print settings specify this or if all other trays are empty. You can adjust these settings if different behavior is desired (see “Printer Features” setting in the “Advanced Options” section).

7.2 Multi-Purpose Tray

The multi-purpose tray can handle the same sizes as the cassette trays but in weights up to 60 lb. For very heavy paper stock use the face up (rear) paper stacker. This ensures that the paper path through the printer is almost straight.

The multi-purpose tray can feed paper widths from 3" to 8.5" and lengths from 5" to 52" (banner printing).

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PAPER RECOMMENDATIONS

For paper lengths exceeding 14" use paper stock between 24-34 lb and the face up (rear) paper stacker.

Use the multi-purpose tray for printing on envelopes. Up to 10 envelopes can be loaded at one time, subject to a maximum stacking depth of .4".

7.3 Face Down Stacker

The face down stacker on the top of the printer can hold up to 150 sheets of 20 lb standard paper, and can handle paper stocks up to 50 lb.

Pages printed in reading order (page 1 first) will be sorted in reading order (last page on top, facing down).

The number of sheets that can be stacked on the face down stacker may vary depending on environment.

7.4 Face Up Stacker

When required for use, the face up stacker at the rear of the printer should be opened and the tray extension pulled out. In this condition paper will exit via this path, regardless of driver settings.

The face up stacker can hold up to 100 sheets of 20 lb standard paper, and can handle stocks up to 60 lb.

Always use this stacker and the multi-purpose feeder for paper stocks heavier than 50 lb.

7.5 Duplexing

Automatic two-sided printing is available for the same range of paper sizes as Tray 2 (i.e. all cassette sizes except A6), using paper stocks from 17-50 lb.

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LOADING PAPER

8. Loading Paper

8.1 Cassette Trays

1. Remove the paper tray from the printer.

2. Fan the paper to be loaded at the edges (1) and in the middle (2) to ensure that

all sheets are properly separated, then gently tap the edges of the stack on a flat surface to make it flush again (3).

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LOADING PAPER

3. Load paper (lett as shown.

erhead face down and top edge towards the front of the printer),

4. Adjust the rear stopper (a) and paper guides (b) as tight as possible to the size

of paper being used.

5. Close the paper tray gently.

To prevent paper jams:

• Do not leave space between the paper and the guides and rear stopper.

• Do not overfill the paper tray. Capacity depends on the type of paper stock.

• Do not load damaged paper.

• Do not load paper of different sizes or types at the same time.

• Close the paper tray gently.

• Do not pull the paper tray out during printing (except as described in the following note for Tray 2).

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LOADING PAPER

NOTE:

ʂ If you have two trays and you are printing from the Tray 1, you can pull out the

Tray 2 during printing to reload it. However, if you are printing from the Tray 2, do not pull out the Tray 1. This will cause a paper jam.

ʂ For face down printing, make sure the face up (rear) stacker (a) is closed (the

paper exits from the top of the printer). Stacking capacity is approximately 150 sheets, depending on paper weight.

ʂ For face up printing, make sure the face up (rear) stacker (a) is open and

the paper support (b) is extended. Paper is stacked in reverse order and tray capacity is approximately 100 sheets, depending on paper weight.

ʂ Always use the face up (rear) stacker for heavy paper (card stock, etc.).

Do not open or close the rear paper exit while printing as it may

result in a paper jam.

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8.2 Multi-purpose Tray

1. Open the multi-purpose tray (a).

2. Fold out the paper supports (b).

LOADING PAPER

3. Press gently down on the paper platform (c) to ensure it is latched down.

4. Load the paper and adjust the paper guides (d) to the size of paper being used.

• For single-sided printing on letterhead load the paper into the multi-purpose

tray with pre-printed side up and top edge into the printer.

• For two-sided (duplex) printing on letterhead load the paper with pre-printed

side down and top edge away from the printer.

• Envelopes should be loaded face up with top edge to the left and short edge

into the printer. Do not select duplex printing on envelopes.

• Do not exceed the paper capacity of about 100 sheets or 10 envelopes.

Maximum stacking depth is .4".

5. Press the tray latch button inwards to release the paper platform, so that the paper is lifted and gripped in place.

6. Set the correct paper size for the multi-purpose tray in the Media Menu (see “Media menu” in "10.4 Menus" section).

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PRINTER SETTINGS IN WINDOWS

9. Printing Settings in Windows

Your printer’s operator panel menus provide access to many options. The Windows printer driver also contains settings for many of these items. Where

items in the printer driver are the same as those in the operator panel menus, and you print documents from Windows, the settings in the Windows printer driver will override those items in the operator panel menus.

The illustrations in this chapter show Windows 7. Other Windows versions may appear slightly different, but the same settings are available.

9.1 Standard Print Settings

When you choose to print your document from a Windows application program a print dialog box appears. This dialog usually specifies the name of the printer on which you will print your document. Next to the printer name is a Properties button.

When you click Properties a new window opens which contains commonly-used print settings. Your initial print window may differ from what is shown, as different programs sometimes display a customized print window with additional program-specific settings. All standard settings will be available to you regardless of the appearance of this window.

Settings you change here will usually only be retained for as long as that program is open. If you wish to change default settings that apply to all files printed from your computer to Catalyst, this can be done through Catalyst settings in Windows. (See “Windows Control Panel Settings”.) To change Catalyst settings for all users, some settings can be changed via the Catalyst panel (see “Menu Functions”) or contact your Systems Administrator.

If default settings may not work for your print job, click Properties on the print window. Print properties are divided into four subcategories: Layout, Paper/Quality, Job Options, and Color.

Print window

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LAYOUT TAB

1 2 3

Setup tab

PRINTER SETTINGS IN WINDOWS

1. Orientation: can be set to either Portrait (tall) or Landscape (wide)

2. Print on Both Sides: lets you choose the orientation of the reverse side, if printing two-sided

3. Page Order: lets you choose which order to print your documents or labels

Page Format - print multiple pages per sheet

4. Page Format: lets you print multiple pages on a single page. This option will automatically reduce page size and lay out the document as shown to the right of the Page Format setting. You can choose to print up to 16 pages per sheet (two-sided if printing to paper), with or without borders. You can also print the document as a booklet

5. Advanced: offers advanced options (see next section)

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PRINTER SETTINGS IN WINDOWS

ADVANCED OPTIONS

1 2

Advanced Options

1. Paper Size: Choose paper size from a drop-down list

2. Graphic: ICM is a color matching system which adjusts colors to make them

more accurately represent your document. Selecting this setting may result in a slower printing speed

TrueType Font: Substitute with Device Font will print documents faster by substituting equivalent printer fonts if a document font is unavailable. (Font substitutions are already set but if you prefer to choose your own, see “Font Substitution Table” in Device Settings tab.) If unexpected characters print, change this setting to Download as Softfont which will download the document fonts to the printer

3. Document Options: Advanced Printing Features allows access to advanced operations

Pages Per Sheet Layout and Booklet Binding Edge impact the layout of items described in the Page Format setting (setting #4 in the “Layout tab” section)

4. Postscript Options: These options can be adjusted if some characters or fonts are not printing as expected

5. Printer Features: These settings affect which trays Catalyst will pull media from. By default it will pull from Tray 1 (upper tray), then Tray 2 (lower tray) if Tray 1 is empty. It will only pull from the multi-purpose tray when print settings specify this. (This is covered in the next section.) You can adjust these settings if different behavior is desired. You can also set the Media Type to thinner or thicker if printer is jamming frequently or toner is not adhering well to media

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PAPER/QUALITY TAB

PRINTER SETTINGS IN WINDOWS

Paper/Quality tab

1. Paper Source: The default setting is Tray 1 (upper tray). This is the preferred tray for 8.5” x 11” label stock. Plain paper should be placed in Tray 1 or Tray 2 (lower tray). 6.5” x 9.5” Catalyst label stock must be placed in the multi-purpose tray and this setting must be selected from the Paper Source drop-down when printing. For more information on loading stock into trays, see “Loading Paper”

2. Color: If you prefer your document to print in black/white, this can be changed here

3. Advanced: offers advanced settings (see “Advanced Options” setting in the “Layout tab” section)

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PRINTER SETTINGS IN WINDOWS

JOB OPTIONS TAB

1 2

Job options tab

Setting a watermark

1. Quality: this setting adjusts the amount of toner that is placed onto the print. It can be adjusted for fine lines or detailed work

2. Job Type: this setting allows you to set the number of copies or scaling size of a print job

3. Other options: Watermarks or Overlays lets you create an automatic watermark or postscript form overlay to be placed over printed items

Advanced lets you print as a mirror image of the document, change line detail, or run a maintenance cycle prior to printing

About shows the current printer driver version and PPD version in use Default restores default settings to anything previously selected within this tab

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COLOR TAB

PRINTER SETTINGS IN WINDOWS

2 3

Color tab

1. Color mode: lets you adjust color matching options, such as switching to CMYK or setting colors to match a monitor or digital camera

2. Toner Saving: this setting decreases the density of toner placed on a print

3. Other options: Advanced lets you print color separations and set other

advanced color options Default restores default settings to anything previously selected within this tab

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PRINTER SETTINGS IN WINDOWS

9.2 Windows Control Panel Settings

If you wish to change default settings that apply to all files printed from your computer to Catalyst, this can be done through Catalyst settings in Windows. If you are not an Administrator, these settings may only apply when you are logged into the computer. To change Catalyst settings for all users, some settings can be changed via the Catalyst panel (see “Menu Functions”) or contact your Systems Administrator.

Accessing Catalyst settings through the Windows Control Panel offers you a more extensive range of settings than what is typically shown while printing from within a program. Altered settings will be retained even after rebooting.

In Windows XP: click Start, then Control Panel, then choose Printers and Other Hardware, and click Printers and Faxes. Double-click DuraLabel Catalyst. On menu click Printer, then choose Properties.

In Windows 7: click Start, then select Devices and Printers. Double-click DuraLabel Catalyst. On menu click Printer, then choose Properties.

In Windows 8: swipe from the right side of the screen and touch Settings, then touch Change PC Settings. Choose PC and Devices, then touch Devices. Touch DuraLabel Catalyst.

GENERAL TAB

2 3

General tab

1. This area lists some of the main features of your printer.

2. This button opens the same windows as described earlier for items which can

be set from within application programs. Changes you make here, however, will become the new default settings for all Windows applications.

3. This button prints a test page to ensure that your printer is working.

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PRINTER SETTINGS IN WINDOWS

SHARING TAB AND PORTS TAB

Sharing and Ports tab

These settings should only be changed by a Systems Administrator and may be disabled (greyed out) by default

ADVANCED TAB

1 2

3 4 5 6 7 8

9 10 11

1. You can specify which times of day your printer will be available.

2. Indicates current priority, from 1 (lowest) to 99 (highest). Highest priority

documents will print first.

3. Specifies that documents should be spooled (stored in a special print file) before being printed. The document is then printed in the background, allowing your application program to become available more quickly.

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PRINTER SETTINGS IN WINDOWS

4. This specifies that printing should not start until the last page has been spooled. If your application program needs a lot of time for further computation in the middle of printing, causing the print job to pause for more than a short period, the printer could prematurely assume that the document has finished. Selecting this option would prevent that situation, but printing will be completed a little later, as the start is delayed.

5. This is the opposite choice to the one above. Printing starts as soon as possible after the document begins spooling.

6. This specifies that the document should not be spooled, but printed directly. Your application will not normally be ready for further use until the print job is complete. This requires less disk space on your computer, since there is no spool file.

7. Directs the spooler to check the document setup and match it to the printer setup before sending the document to print. If a mismatch is detected, the document is held in the print queue and does not print until the printer setup is changed and the document restarted from the print queue. Mismatched documents in the queue will not prevent correctly matched documents from printing.

8. Specifies that the spooler should favour documents which have completed spooling when deciding which document to print next, even if completed documents are lower priority than documents which are still spooling. If no documents have completed spooling, the spooler will favour larger spooling documents over shorter ones. Use this option if you want to maximise printer efficiency. When this option is disabled the spooler chooses documents based only on their priority settings.

9. Specifies that the spooler should not delete documents after they are completed. This allows documents to be re submitted to the printer from the spooler instead of printing again from the application program. If you use this option frequently it will require large amounts of disk space on your computer.

10. Specifies whether advanced features, such as booklet printing, page order and pages per sheet, are available, depending on your printer. For normal printing keep this option enabled. If compatibility problems occur you can disable the feature. However, these advanced options may then not be available, even though the hardware might support them.

11. This button provides access to the same setup windows as when printing from applications. Changes made via the Windows Control Panel become the Windows default settings.

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COLOR MANAGEMENT TAB

Color Management tab

PRINTER SETTINGS IN WINDOWS

Color Management allows the Catalyst to sync its color settings with your monitor or a program that offers color management. You may also set printing defaults which are optimized for a specific rendering intent such as photography, charts, or documents with fine lines or small print.

SECURITY TAB

Security tab

These settings should only be changed by a Systems Administrator and may be disabled (greyed out) by default

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PRINTER SETTINGS IN WINDOWS

DEVICE SETTINGS TAB

1 2

Device Settings tab

1. Form to Tray Assignment : if one tray will be dedicated to a certain document size, this can be set as a default

2. Font Substitution Table: this setting allows you to override the printer’s default font substitutions. For more information see “TrueType Font” in Advanced Options. Note that these substitutions will only apply to print jobs sent from this computer unless a Systems Administrator sets up substitutions.

The other options are designed for Systems Administrators to edit should users encounter printing errors

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MENU FUNCTIONS

10. Menu Functions

This section lists the menus accessed via the controls on the printer’s operator panel and displayed in the LCD window.

10.1 Operator Panel

4 8

1 5

1. READY LED

ʂ ON: Ready to receive data. ʂ BLINKING: Processing data. ʂ OFF: Offline.

2. DISPLAY

ʂ Displays the printer status and any error messages.

3. MENU Buttons

ʂ In the ONLINE or OFFLINE mode: enters the Menu mode. ʂ In the Menu mode: forwards or reverses the menu item displayed. ʂ Press for 2 secs. or longer to fast forward or reverse.

4. ON LINE Button

ʂ Switches between ONLINE and OFFLINE. ʂ Exits the menu and goes ONLINE when pressed in the Menu mode. Forces

printing on the paper currently loaded when pressed with “WRONG PAPER” or “WRONG PAPER SIZE” displayed.

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MENU FUNCTIONS

4 8

1 5

5. ATTENTION LED

ʂ ON: A warning occurs. Printing may be possible (e.g low toner). ʂ BLINKING: An error occurs. Printing not possible (e.g. toner empty). ʂ OFF: Normal condition.

6. BACK Button

ʂ Returns to the previous higher level menu item

7. OK Button

ʂ In the ONLINE or OFFLINE mode: enters the Menu mode. ʂ In the Menu mode: determines the setting selected.

8. CANCEL Button

ʂ Deletes the data being printed or received when pressed for two seconds

or longer.

ʂ Deletes the data when pressed for two seconds or longer when WRONG

PAPER SIZE, RUN OUT OF PAPER, TRAY 1 IS OPEN, or TRAY 1 IS NOT FOUND is displayed.

ʂ Exits the menu and goes ONLINE when pressed in the Menu mode.

9. POWER SAVE Button & LED

ʂ Pressing this button switches the machine into power save mode or wakes

the machine up from power save mode. ʂ ON: Power save state. ʂ BLINKING: Sleep state. ʂ OFF: When machine is ready to print or powered off.

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MENU FUNCTIONS

10.2 How to Change the Settings—User

It should be noted that many of these settings can be, and often are, overridden by settings in the Windows printer drivers. However, several of the driver settings can be set to “Printer Setting”, which will then default to the settings entered in these printer menus.

Where applicable, factory default settings are shown in bold type in the following tables.

In the normal operating condition, known as “standby,” the printer’s LCD window will show “ONLINE.” In this condition, to enter the menu system, press the up and down Menu buttons on the operator panel to move up and down through the list of menus until the menu you wish to view is displayed. Then proceed as follows:

1. Press OK to enter the menu.

2. Use the up and down MENU buttons on the control panel to scroll through the

menus. When the item you want to change is displayed, press OK to view th e submenus for that item.

3. Use the up and down MENU buttons to move up and down through the sub- menu items. When the item you want to change is displayed press OK to display the setting.

4. Use the up and down MENU buttons to move up and down through the available settings for the sub-menu item. When the item you want to change is displayed press OK to display the setting. An asterisk (*) will appear next to the setting, indicating that this setting is currently in effect.

5. Do one of the following:

ʂ Press BACK again to move up to the list of menus;

or…

ʂ Press ON LINE or CANCEL to exit from the menu system and return to

standby.

10.3 How to Change the Settings—Administrator

You can set whether to ENABLE or DISABLE each category in the user menu. Disabled categories are not displayed in the User’s menu. Only a system

administrator can change these settings.

1. Turn OFF the printer.

2. Turn ON the printer while pressing the OK button. When ADMIN MENU appears,

take your finger off the button.

3. Press the OK button.

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MENU FUNCTIONS

4. At the Enter Password prompt, enter the Admin password:

a. Using the up and down MENU buttons, scroll to the required letter/digit. b. Press the OK button to input and move to the next letter/digit. c. Repeat steps (a) and (b) until all letters/digits are entered.

Enter your 6 to 12 digit password.

(The default password is aaaaaa).

5. Press the OK button.

6. Press the up and down MENU button until the “category” you want to change is

displayed.

7. Press the OK button.

8. Press the up and down MENU button until the “item” you want to change is

displayed.

9. Press the OK button.

10. Using the up and down MENU button, identify the parameter as required.

11. Press the OK button to enter an asterisk (*) on the right side of the setting

selected.

12. Press the ON LINE button to switch to online. The machine will automatically reboot.

10.4 Menus

NOTE: This guide is written to cover a number of models and as such may

reference menu items or features that your machine does not have installed or does not support.

INFORMATION MENU

This menu pr

ITEM ACTION EXPLANATION

PRINT MENU MAP EXECUTE Prints complete menu listing with current settings shown. COL

OR PROF LIST EXECUTE Prints a list of stored color profiles. USAGE REPORT EXECUTE Prints a list of color and mono pages printed. PRINT ERROR LOG EXECUTE Prints a list of all errors and warnings experienced. PRINT FX FONT EXECUTE Prints complete list of all internal Epson FX emulation fonts,

DEMO1 EXECUTE Prints demonstration page containing graphics and text in color

PRINT PPR FONT EXECUTE Prints complete list of all internal IBM ProPrinter III XL emulation

ovides a quick method of listing various items stored within the printer.

including any downloaded to flash memory.

and monochrome.

fonts, including any downloaded to flash memory.

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MENU FUNCTIONS

INFORMATION MENU (continued)

PRINT PSE FONT EXECUTE Prints complete list of all internal PostScript emulation fonts. PRINT PCL FONT EXECUTE Prints complete list of all internal PCL fonts plus those stored in

ROM (slot 0), flash memory.

PRINT FILE LIST EXECUTE Prints a list of overlays, macros, fonts and other files stored in

memory

NETWORK EXECUTE Prints Network configuration information.

USAGE MENU

This menu is for information only, and provides an indication of total usage of the printer and the expected life left in its consumable items. This is particularly useful if you do not have a full set of replacement consumables to hand and you need to know how soon you will need them.

ITEM EXPLANATION

TRAY1 COUNT The total number of pages fed from tray 1. K T

ONER (n.nK) REMAINING C TONER (n.nK) REMAINING M TONER (n.nK) REMAINING Y TONER (n.nK) REMAINING

FUSER LIFE REMAINING Percentage of fuser life remaining. BELT LIFE REMAINING Percentage of belt life remaining. DRUM UNIT LIFE REMAINING Percentage of image drum life remaining. MP TRAY COUNT The total number of pages fed from the multi-purpose tray. TRAY2 COUNT The total number of pages fed from tray 2 (if fitted).

Cartridge size and current toner level.

MAINTENANCE MENU

This menu provides access to various printer maintenance functions.

ITEM SETTINGS EXPLANATION

MENU RESET EXECUTE Resets menus to default settings. BG SETTING

SMR SETTING –3~0~+3 Sets a correction value for uneven print quality,

PAPER COLOR SET –2~0~+2 As above, but for color printing. PAPER BLACK SET –2~0~+2 Used for small adjustments when you experience faded

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–3~0~+3 Sets a correction value for dark-colored paper printing,

to correct print variations caused by variations in temperature and humidity or in print density/frequency.

print or light specks / streaking in monochrome printing on white paper. Select a higher value to reduce fading, or a lower value to reduce specks or streaking in high density print areas.

MENU FUNCTIONS

MAINTENANCE MENU (continued)

ITEM SETTINGS EXPLANATION

AUTO PW OFF ENABLE

UTO CONFIG

DISABLE

SLEEP ENABLE / DISABLE Sets Enable/Disable of Sleep Mode. POWER SAVE ENABLE / DISABLE Enables or disables automatic power save mode.

SAVE MENU EXECUTE Saves the current menu settings. The last menu

ENABLE: When the printer is not used for a period of time, it turns off the power automatically.

AUTO CONFIG: Auto power off is enabled, however, the printer will not turn off the power under the following conditions:

ʂ An Ethernet cable is plugged to the network

interface connection.

Note: The default setting varies depending on the sales area.

Delay before entering this mode is set in the SYSTEM CONFIGURATION menu.

executed is saved and the menu previously saved is overwritten and erased.

When you press the OK button, the following confirmation message is displayed.

ARE YOU SURE? YES/NO If you select NO, the display returns to the previous

menu. If you select YES, the current menu settings are stored

and the menu is exited.

NETWORK MENU

This menu controls the operation of the printer’s 10Base-T/100Base-TX network interface.

ITEM SETTINGS EXPLANATION

TCP/IP ENABLE / DISABLE Enables or disables this network protocol. F

ACTORY DEFAULTS EXECUTE Reloads the settings present when the unit was

setup by the manufacturer.

TCP ACK TYPE 1

TYPE2

This setting determines whether the network card in the Printer/MFP will acknowledge every TCP packet or whether it will delay it’s acknowledgement until multiple packets have been received.

When Type 1 is set the Printer/MFP will respond to every TCP packet with an ACK packet.

When Type 2 is set the Printer/MFP will delay it’s TCP ACK response.

In most environments the default TCP ACK setting should be OK, however changing this setting may be beneficial when a connection problem (e.g your printing job incompletely terminates) occurs if it takes a long time to interpret/print your job.

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MENU FUNCTIONS

NETWORK MENU (continued)

ITEM SETTINGS EXPLANATION

HUB LINK SETTING AUTO NEGOTIATE

00BASE-TX FULL 100BASE-TX HALF 10BA SE-T F U LL 10BASE-T HALF

NETWORK SCALE NORMAL / SMALL Selects network size.

SNMP ENABLE / DISABLE Enables or disables SNMP protocol. IPSEC ENABLE / DISABLE Sets Enable/Disable of IPSec. Enable via the

FTP ENABLE / DISABLE Enables or disables communication via FTP. TELNET ENABLE / DISABLE Enables or disables Telnet config. facility. WEB ENABLE / DISABLE Enables or disables Web config. facility. GATEWAY ADDRESS xxx.xxx.xxx.xxx Current assigned gateway address. To change,

SUBNET MASK xxx.xxx.xxx.xxx Current assigned subnet mask. To change,

IPV4 ADDRESS xxx.xxx.xxx.xxx Current assigned IP address. To change, press

IP ADDRESS SET AUTO / MANUAL Specifies whether IP address allocation is

ETHERTALK ENABLE / DISABLE Enables or disables this network protocol. NETWARE ENABLE / DISABLE Enables or disables this network protocol. NETBIOS OVER TCP ENABLE / DISABLE Sets Enable/Disable of NetBIOS over TCP

NETBEUI ENABLE / DISABLE Enables or disables this network protocol.

Sets full or half duplex for communication via a network hub.

When AUTO is set, negotiation is done automatically.

When NORMAL is selected, printer can work effectively, even when connected to a HUB that has a spanning tree feature. However, printer start up time gets longer when computers are connected with two or three small LANs.

When SMALL is selected, computers can cover from two or three small LANs to a large LAN, but may not work effectively when connected to a HUB that has a spanning tree feature.

web. Enable: IPSec is available. Disable: IPSec is not available.

proceed as above.

OK and use Menu buttons to increment 1st octet, then press OK again to move on to next octet. When 4th octet has been set, press OK again to register new address.

automatic (DHCP) or manually assigned.

protocol. Display Conditions: > TCP/IP should be enabled. > IP Version is not IPv6.

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MENU FUNCTIONS

NETWORK MENU (continued)

ITEM SETTINGS EXPLANATION

IP VERSION IP v4

IP v4+v6 IP v6

Sets up the IP v Operates with IPv4 only (not valid with IPv6). Operates with both IPv4 and IPv6. Operates with IPv6 only (not valid with IPv4). From this stage, if IPv6 only is set from UI, for

example Telnet, “IP v6” appears as the value of IP Version on the operation panel. “IP v6” will disappear from the value if “IP v4” or “IP v4+v6” is selected.

Display Condition: TCP/IP should be enabled.

USB MENU

This menu controls the operation of the printer’s USB data interface.

ersion.

ITEM SETTINGS EXPLANATION

SOFT RESET ENABLE / DISABLE Enables or disables the SOFT RESET command. SERIAL NUMBER

OFFLINE RECEIVE ENABLE / DISABLE Enables or disables this function. When set to Enable,

SPEED 12Mbps / 480Mbps Selects the interface speed.

ENABLE / DISABLE Specifies whether to ENABLE or DISABLE a USB serial

number. The USB serial number is used to identify the USB device connected to your PC.

the interface retains a receive possible state even when switching to Offline. Interface sends the BUSY signal only when the receive buffer is full or a service call occurs.

NOTE: When you have changed any settings in the USB MENU, turn the printer OFF, then ON again.

FX EMULATION

This menu contr

ols settings effective when the printer is operating in FX emulation

mode.

ITEM SETTINGS EXPLANATION

CHARACTER PITCH 10 CPI; 12 CPI; 17

CPI; 20 CPI;

OPORTIONAL

TEXT HEIGHT SAME

DIFF

FIT TO LETTER DISABLE

ENABLE

Specifies character pitch in this emulation.

Sets the height of a character. SAME: Regardless of CPI, same height. DIFF: As CPI, character heights vary.

Sets the printing mode that can fit print data, equivalent to 11 inches (66 lines), in the LETTER-size printable area.

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MENU FUNCTIONS

FX EMULATION (continued)

LEFT MARGIN 0.0INCH ~ 1.0INCH Specifies the distance of print from the left

hand edge of the paper.

TOF POSITION 0.0INCH ~ 1.0INCH Specifies the distance of print from the top

edge of the paper.

FORM LENGTH 11 INCH

11.7 INCH 12 INCH

LINE LENGTH 80 COLUMN; 136

COLUMN

CR FUNCTION CR / CR+LF Selects whether a received carriage return

WHITE PAGE SKIP OFF / ON Selects whether blank pages are printed or

LINE PITCH 6 LPI; 8 LPI Specifies the line spacing. ZERO CHARACTER NORMAL

SLASHED

LETTER 0 STYLE DISABLE

ENABLE

SYMBOL SET IBM-437

(Default Symbol Set only shown)

CHARACTER SET SET-1

SET-2

Specifies the length of paper.

Specifies the number of characters per line.

character (0Dh) also causes a line feed.

not.

Sets the zero to be slashed or unslashed.

Specifies the style that replaces 9BH with letter o and 9DH with a zero

Specifies a symbol set.

Specifies a character set.

PPR EMULATION

This menu controls settings effective when the printer is operating in PPR emulation mode.

ITEM SETTINGS EXPLANATION

CHARACTER PITCH 10 CPI; 12 CPI;

7 CPI; 20 CPI;

PROPORTIONAL

TEXT HEIGHT SAME

DIFF

FIT TO LETTER DISABLE

ENABLE

LEFT MARGIN 0.0INCH ~ 1.0INCH Specifies the distance of print from the left

TOF POSITION 0.0INCH ~ 1.0INCH Specifies the distance of print from the top

FORM LENGTH 11 INCH

11.7 INCH 12 INCH

Specifies character pitch in IBM PPR emulation.

Sets the height of a character. SAME: Regardless of CPI, same height DIFF: As CPI, character heights vary.

Sets the printing mode that can fit print data, equivalent to 11 inches (66 lines), in the LETTER-size printable area.

hand edge of the paper.

edge of the paper. Specifies the length of paper.

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MENU FUNCTIONS

PPR EMULATION MENU (continued)

LINE LENGTH 80 COLUMN; 136 COLUMN Specifies the number of characters per line. LF FUNCTION LF / LF+CR Selects whether a received line feed

CR FUNCTION CR / CR+LF Selects whether a received carriage return

WHITE PAGE SKIP OFF / ON Selects whether blank pages are printed

LINE PITCH 6 LPI; 8 LPI Specifies the line spacing. ZERO CHARACTER NORMAL

SLASHED

LETTER 0 STYLE DISABLE

ENABLE

SYMBOL SET IBM-437

(Default Symbol Set only shown)

CHARACTER SET SET-1

SET-2

FONT CONDENSE 12CPI TO 20CPI

12CPI TO 12CPI

character (0Ah) also causes a carriage return.

character (0Dh) also causes a line feed.

or not.

Sets the zero to be slashed or unslashed.

Specifies the style that replaces 9BH with letter o and 9DH with a zero

Specifies a symbol set.

Specifies a character set.

Specifies 12CPI pitch for Condense Mode.

PCL EMULATION

This menu controls settings effective when the printer is operating in PCL emulation mode.

ITEM SETTINGS EXPLANATION

FONT SOURCE RESIDENT / RESIDENT2 Specifies the location of the PCL default font. Normally

this will be INTERNAL unless additional f in the expansion ROM slot or additional fonts have been downloaded to RAM as permanent fonts.

TRAY ID# MP TRAY TRAY 2

PEN WIDTH ADJUST

TRUE BLACK OFF / ON Selects whether black image data is printed using black

PRINT MARGIN NORMAL

1 ~ 4 ~ 59 1 ~ 5 ~ 59

ON/OFF When minimum width is specified in PCL, sometimes a

1/5 INCH 1/6 INCH

Sets the # to specify the MP tray for the paper feed destination command (ESC&l#H) in PCL5e emulation. Sets the # to specify Tray 2 for the paper feed destination command (ESC&l#H) in PCL5e emulation. (Displayed only if Tray 2 is installed).

1-dot line, looks broken. With PEN WIDTH Adjust set to ON, when the minimum

width is specified, the line width will be emphasized so as to look wider than a 1-dot line.

With PEN WIDTH Adjust set to OFF, the line will appear as before.

toner (ON) or 100% CMY (OFF). (Valid in PCL emulation mode only.)

Sets the non-printable page area. NORMAL is PCL compatible.

onts are installed

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MENU FUNCTIONS

PCL EMULATION MENU (continued)

ITEM SETTINGS EXPLANATION

LF FUNCTION LF / LF+CR Selects whether a received line feed character (0Ah) also

causes a carriage re

CR FUNCTION CR / CR+LF Selects whether a received carriage return character (0Dh)

also causes a line feed.

WHITE PAGE SKIP

A4 PRINT WIDTH 78 COLUMN

SYMBOL SET PC-8

FONT PITCH 0.44CPI~

FONT NO. I0 ~ I90 Sets the current default font number from the currently

OFF / ON Selects whether blank pages are printed or not.

Sets the number of columns subject to Auto LF with A4

80 COLUMN

(Default Symbol Set only shown)

10.00CPI~

99.99CPI

paper in PCL. This is the value when Auto CR/LF Mode is set to OFF with the 10CPI character.

PCL symbol set. If the font source and number are changed to one which does not support the selected symbol set, this must be changed to an available symbol set for that font.

Sets the width of the PCL default font in characters/inch (CPI). Default font is the fixed-pitch, scalable font. The value is displayed to the second decimal place Displayed only when the font selected in Font No. is fixedspacing, scalable font.

selected source.

turn.

SYS CONFIG MENU

This menu adjusts general printer settings to suit the way you prefer to work.

ITEM SETTINGS EXPLANATION

POW SAVE TIME 1 MIN

2 MIN 3 MIN 4 MIN 5 MIN

MIN

10 15 MIN 30 MIN 60 MIN 120 MIN

ERROR REPORT ON

OFF

JAM RECOVERY ON

OFF

LOW TONER CONTINUE

STOP

WAIT TIMEOUT 5~40 SEC~300,

OFF

Adjusts the idling time before the printer automatically switches into power save mode. In this mode power consumption is reduced to a low level required to just keep the printer operating and ready to receive data. When a job is sent the printer will require a warm-up time of up to 1 minute before printing can begin.

If ON, the printer will print error details when a PostScript Emulation error occurs.

Specifies whether the printer should perform jam recovery after a paper jam has occurred. If ON, the printer will attempt to re-print any pages lost due to a paper jam once the jam has been cleared.

Specifies whether the printer should continue printing even after a low toner condition is detected.

Specifies how many seconds the printer will wait when received data pauses before forcing a page eject. In PostScript Emulation mode the job will be cancelled if timeout occurs.

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MENU FUNCTIONS

SYS CONFIG MENU (continued)

ITEM SETTINGS EXPLANATION

MANUAL TIMEOUT OFF

AUTO CONTINUE ON

CLRABLE WARNING ONLINE

NET PS-PROTOCOL RAW

USB PS-PROTOCOL RAW

PERSONALITY AUTO EMULATION

AUTO PW OFF TIME 1 HOUR

SLEEP TIME 1 MIN

30 SEC 60 SEC

OFF

JOB

ASCII

PCL IBM PPR III XL EPSON FX PS3 EMULATION

2 HOURS 3 HOURS 4 HOURS 8 HOURS 12 HOURS 18 HOURS 24 HOURS

2 MIN 3 MIN 4 MIN 5 MIN 10 MI N 15 MIN 30 MIN 60 MIN 120 MIN

ies how many seconds the printer will wait for paper

Specif to be fed before cancelling the job.

Determines whether or not the printer will automatically recover from a memory overflow condition.

When ONLINE, non-critical warnings, such as requests for a different paper size, can be cleared by pressing the ON LINE button. When set to JOB, they are cleared when the print job resumes.

Selects PostScript data format for network port.

Selects PostScript data format for USB port.

This item selects which industry standard emulation your printer should use. When set to AUTO, incoming data is examined and the correct emulation is automatically selected each time a print job is received.

Sets the time to switch from idle state to Off mode.

Adjusts the power save time before the printer automatically switches into sleep mode.

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MENU FUNCTIONS

COLOR MENU

The printer automatically adjusts color balance and density at appropriate intervals, optimizing the printed output for bright white paper viewed in natural daylight conditions. The items on this menu provide a means of changing the default settings for special or particularly difficult print jobs.

ITEM SETTINGS EXPLANATION

DENSITY CONTROL AUTO

MANU

CMYK CONVERSION ON

OFF

If set to AUTO, image density will be automatically adjusted at power on, when a new image drum or toner cartridge is installed, and at intervals of 100, 300 and 500 drum counts. If a 500 drum count interval occurs during a print job it will occur at the end of that job, and will take up to 55 seconds. If set to manual, this adjustment will only be performed when initiated by the next menu item.

Setting to “OFF” will simplify the conversion process of CMYK data, which will reduce the processing time.

This setting is ignored when Ink Simulation function is used.

CMY100% DENSITY DISABLE

ENABLE

UCR LOW

MEDIUM HIGH

INK SIMULATION OFF

SWOP EUROSCALE JAPAN

C REG FINE AJST M REG FINE AJST Y REG FINE AJST

AJST REGISTRATION EXECUTE Performs automatic color registration adjustment. Normally

C DARKNESS M DARKNESS Y DARKNESS K DARKNESS

-3~0~+3

When enabled, black areas are produced using 100% C, M, and Y instead of black. This results in a glossier finish.

Selects limitation of the toner layer thickness. If paper curl occurs in dark printing, selecting MEDIUM or LIGHT sometimes helps reduce curl

Selects from a range of industry standard color swatches.

Performs fine adjustment of image timing in relation to the black image component.

this is done on power on and when the top cover is opened and then closed. This process accurately aligns the cyan, magenta and yellow images to the black image.

Adjusts darkness of each color component (cyan, magenta, yellow and black). Normal setting is 0.

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MENU FUNCTIONS

COLOR MENU (continued)

ITEM SETTINGS EXPLANATION

C HIGHLIGHT C MID-

TONE C DARK M HIGHLIGHT M MID-TONE M DARK Y HIGHLIGHT Y MID-TONE Y DARK K HIGHLIGHT K MID-TONE K DARK

COLOR TUNING PRINT PATTERN Selecting this item prints the color tuning pattern to help

ADJUST DENSITY EXECUTE Selecting this will activate adjustment of the color density.

-3~0~+3

Adjusts image density for each color component (cyan, magenta, yellow and black). Normal setting is 0.

you adjust the color balance.

MEDIA MENU

This menu provides adjustment to suit a wide range of print media.

ITEM SETTINGS EXPLANATION

TRAY1 PAPERSIZE A4 /A5/ A6/B5/LEGAL14/

LEGAL1

3.5/LEGAL13/ LETTER/EXECUTIVE 16K(184x260mm) 16K(195x270mm) 16K(197x273mm) CUSTOM HAGAKI

UNIT OF MEASURE INCH

MILLIMETER

MPT MEDIAWEIGHT LIGHT

MEDIUM LIGHT MEDIUM HEAVY ULTRA HEAVY1 ULTRA HEAVY2

Selects the size of paper loaded in Tray 1 (upper tray if both trays installed). For CUSTOM setting see XDIMENSION and Y-DIMENSION in “Print menu” in "10.4 Menus" section.

Selects the unit of measure. Note: The default setting varies depending on the

sales area. Selects the media weight to be fed from the multi-

purpose tray.

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MEDIA MENU (continued)

ITEM SETTINGS EXPLANATION

MPT MEDIATYPE PLAIN

LETTERHEAD LABELS BOND RECY CARD STOCK ROUGH GLOSSY USER TYPE 1 USER TYPE 2 USER TYPE 3 USER TYPE 4 USER TYPE 5

MPT PAPERSIZE A4

A5 A6 B5 LEGAL14 LEGAL13.5 LEGAL13 LETTER EXECUTIVE 16K(184x260mm) 16K(195x270mm) 16K(197x273mm) CUSTOM COM-9 ENVELOPE COM-10 ENVELOPE MONARCH ENV DL ENVELOPE C5 ENVELOPE HAGAKI OUFUKU HAGAKI NAGAGATA #3 NAGAGATA #4 YOUGATA #4 FUTO A4 INDEX CARD

TRAY2MEDIAWEIGHT LIGHT

MEDIUM LIGHT MEDIUM HEAVY ULTRA HEAVY1

CLED

Selects the type of media to be fed from the multipurpose tray so that the printer can adjust its internal parameters to better accommodate the selected type of media.

Note: USERTYPEn are displayed only if registered in the host PC/Server.

Selects the size of paper to be fed from the multi-purpose tray. For CUSTOM setting see X-DIMENSION and Y-DIMENSION in “Print menu” in "10.4 Menus" section.

Adjusts the printer for the weight of paper stock loaded in this tray (if installed).

MENU FUNCTIONS

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MENU FUNCTIONS

MEDIA MENU (continued)

ITEM SETTINGS EXPLANATION

TRAY2 MEDIATYPE PLAIN

TRAY2 PAPERSIZE A4 /A5/ B5/LEGAL14/

TRAY1MEDIAWEIGHT LIGHT

TRAY1 MEDIATYPE PLAIN

LETTERHEAD BOND

CLED

RECY CARD STOCK ROUGH GLOSSY USER TYPE 1 USER TYPE 2 USER TYPE 3 USER TYPE 4 USER TYPE 5

LEGAL13.5/LEGAL13/ LETTER/EXECUTIVE 16K(184x260mm) 16K(195x270mm) 16K(197x273mm) CUSTOM

MEDIUM LIGHT MEDIUM HEAVY ULTRA HEAVY1

LETTERHEAD BOND RECYCLED CARD STOCK ROUGH GLOSSY USERTYPE1 USERTYPE2 USERTYPE3 USERTYPE4 USERTYPE5

Selects the type of media loaded in this tray (if installed). This will help the printer to adjust its internal operating parameters, such as engine speed and fusing temperature, to better accommodate the media to be fed. For example, letterhead may benefit from a slightly lower fusing temperature to ensure that its ink does not offset.

Note: USERTYPEn are displayed only if registered in the host PC/Server.

Selects the size of paper loaded in Tray 2 (lower) if installed. For CUSTOM setting see X-DIMENSION and Y-DIMENSION in “Print menu” in "10.4 Menus" section.

Adjusts the printer for the weight of paper stock loaded in this tray.

Selects the type of media loaded in this tray. This will help the printer to adjust its internal operating parameters, such as engine speed and fusing temperature, to better accommodate the media to be fed. For example, letterhead may benefit from a slightly lower fusing temperature to ensure that its ink does not offset.

Note: USERTYPEn are displayed only if registered in the host PC/Server.

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MENU FUNCTIONS

PRINT MENU

This menu provides adjustment of various print job related functions.

ITEM SETTINGS EXPLANATION

COPIES 1-999 Enter the number of copies of a document to be printed

om 1 to 999.

Y DIMENSION 127MILLIMETER

(5.0INCH) ~ 279MILLIMETER (11.0INCH) ~ 297MILLIMETER (11.7INCH) ~ 1321MILLIMETER (52.0INCH)

X DIMENSION 64MILLIMETER

(2.5INCH) ~ 210MILLIMETER (8.3INCH) ~ 216MILLIMETER (8.5INCH)

EDIT SIZE CASSETTE SIZE

A4 /A5/ A6 / B5 LEGAL14 LEGAL13.5 LEGAL13 LETTER EXECUTIVE 16K(184x260mm) 16K(195x270mm) 16K(197x273mm) CUSTOM COM-9 ENVELOPE COM-10 ENVELOPE MONARCH ENV DL ENVELOPE C5 ENVELOPE HAGAKI OUFUKU HAGAKI NAGAGATA #3 NAGAGATA #4 YOUGATA #4 FUTO A4 INDEX CARD

LINES PER PAGE 5~60~64~128LINES Sets the number of lines of text per page when raw text is

ORIENTATION PORTRAIT

LANDSCAPE

Specifies paper length of Custom paper as a default value.

Sets a paper size in the same direction as the paper run direction.

Specifies paper width of Custom paper as a default value.

Sets a paper size at right angles to the paper run direction.

Sets the size of the printable page area to match the size of paper in use. This is not the same as the physical paper size, which is always slightly larger. For dimensions of physical page sizes, see “Paper Recommendations” section in this guide.

received from systems other than Windows. The default for A4 portrait is 64, and for Letter is 60. - (PCL only)

Selects default page orientation between portrait (tall) and landscape (wide).

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MENU FUNCTIONS

PRINT MENU (continued)

ITEM SETTINGS EXPLANATION

MONO-PRINT SPEED

TONER SAVE COLOR

TONER SAVE LEVEL

RESOLUTION 600DPI

OVERRIDE A4/LT YES

MEDIA CHECK ENABLE

MP TRAY USAGE DO NOT USE

TRAY SEQUENCE DOWN

AUTO TRAY SWITCH ON

PAPER FEED TRAY1

DUPLEX LAST PAGE

DUPLEX ON

TO COLOR SPEED NORMAL SPEED

ALL EXCEPT 100% BLACK

OFF LOW MIDDLE HIGH

600x1200DPI 600DPI M-LEVEL

DISABLE

WHEN MISMATCH

UP PAPER FEED TRAY

OFF

TRAY2 MP TRAY

SKIP BLANK PAGE ALWAYS PRINT

OFF

Sets the monochrome print speed. Prints at the most appropriate speed for page process if Auto is set. Prints always at the color print speed if Color is set. Prints always at the monochrome print speed if Normal is set.

Specify toner save for 100% black. All: Enables toner save for all colors. Except 100% Black: Disables toner save for 100% black.

Set the toner save level.

Sets the default resolution for printing (dots per inch). 600x1200DPI uses more memory and requires more time to process, but prints at a higher quality.

If enabled, when the paper size of a job is set to A4 but there is no A4 set in the printer, if there is Letter paper in the printer, the job will be printed on Letter paper without requesting the user to fill the paper tray with A4 paper.

Similarly, when the paper size of a job is set to Letter but there is no Letter set in the printer, if there is A4 paper in the printer, the job will be printed on A4 paper without requesting the user to fill the paper tray with Letter paper.

Determines whether the printer check the size of paper loaded matches that required for the document sent to print.

If a document to be printed demands a paper size not installed in the selected tray, the printer can automatically feed from the multi-purpose tray instead. If this function is not enabled, the printer will stop and request the correct size of paper to be loaded.

Determines tray sequence order when automatically switching.

If two trays contain identical paper, the printer can switch to an alternative source when the current tray runs out in the middle of a print job.

Selects the default tray for paper feed, Tray 1 (upper), Tray 2 (lower, if installed) or MP Tray (multi-purpose tray).

When Skip Blank Page is selected and a print job has an odd number of pages, the final page will be printed as Simplex.

When Always Print is selected and the print job contains an odd number of pages, the final page will be printed as Duplex.

Switches the Duplex (2 sided) function ON/OFF.

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MENU FUNCTIONS

MEMORY MENU

Not displayed as default. This menu is displayed only when set to ENABLE in OP MENU of Administrator menu.

This menu sets the conditions of memory allocated to the buffer and resource.

ITEM SETTINGS EXPLANATION

RECEIVE BUF SIZE AUTO

0.5MB

1MB

2MB

4MB

8MB

32MB

RESOURCE SAVE AUTO

OFF

0.5MB

1MB

2MB

4MB

8MB

16MB

32MB

Sets the size of the receive buffer.

Sets the size of the resource saving area

SYS ADJUST MENU

Not displayed as default. This menu is displayed only when set to ENABLE in OP MENU of Administrator menu.

ITEM SETTINGS EXPLANATION

X ADJUST +2.00MILLIMETER

0.00MILLIMETER ~

-2.00MILLIMETER

Y ADJUST +2.00MILLIMETER

0.00MILLIMETER ~

-2.00MILLIMETER

DUPLEX X ADJUST +2.00MILLIMETER

0.00MILLIMETER ~

-2.00MILLIMETER

DUPLEX Y ADJUST +2.00MILLIMETER

0.00MILLIMETER ~

-2.00MILLIMETER

djusts the position of a whole print image in the direction

A perpendicular to the direction the paper runs, that is horizontally, in 0.25 mm increments. Any parts of the print image that are outside the printable area as a result of this shift will be cropped.

Adjusts the position of a whole print image in the direction the paper runs, that is vertically, in 0.25 mm increments. Any parts of the print image that are outside the printable area as a result of this shift will be cropped.

When printing the reverse page of a duplex job, adjusts the position of the whole print image in the direction that is perpendicular to the direction the paper runs, that is horizontally, in 0.25 mm increments. Any parts of the print image that are outside the printable area as a result of this shift will be cropped.

When printing the reverse page of a duplex job, adjusts the position of the whole print image in the direction the paper runs, that is vertically, in 0.25 mm increments. Any parts of the print image that are outside the printable area as a result of this shift will be cropped.

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MENU FUNCTIONS

SYS ADJUST MENU (continued)

DRUM CLEANING

HEX DUMP EXECUTE Prints out data received from the host PC in hexadecimal

ON OFF

Sets whether to rotate the drum in idle prior to printing in order to reduce any horizontal white lines.

CAUTION: Each additional rotation will shorten the ID life by that amount.

Dump. Turning off the power supply switch restores Normal Mode from HEX Dump Mode.

ADMINISTRATOR MENU

This menu should only be changed by the System Administrators. In order to gain access to this menu, follow the instructions in “10.3 How to change the settings Administrator” section.

This menu is in ENGLISH only.

ITEM SETTINGS EXPLANATION

ENTER PASSWORD xxxxxxxxxxxx Enter a password to gain entry to the Admin menu.

assword should be from 6 to 12 digits of alpha/

numeric characters (or mix) The default value is “aaaaaa”

OP MENU ALL CATEGORY ENABLE

DISABLE

PRINT JOBS MENU

INFORMATION MENU

PRINT MENU ENABLE

MEDIA MENU ENABLE

COLOR MENU ENABLE

SYS CONFIG MENU

ENABLE DISABLE

DISABLE

ENABLE DISABLE

Set up ENABLE/DISABLE condition for all categories in USERS MENU.

Set up ENABLE/DISABLE condition for PRINT JOB MENU category.

If DISABLE is selected, PRINT JOBS MENU category of USERS MENU will not appear.

Display Condition: SD card must be installed. Set up ENABLE/DISABLE condition for

INFORMATION MENU category. If DISABLE is selected, INFORMATION MENU

category of USERS MENU will not appear. Set up ENABLE/DISABLE condition for PRINT MENU

category. If DISABLE is selected, PRINT MENU category of

USERS MENU will not appear. Set up ENABLE/DISABLE condition for MEDIA MENU

category. If DISABLE is selected, MEDIA MENU category of

USERS MENU will not appear. Set up ENABLE/DISABLE condition for COLOR

MENU category. If DISABLE is selected, COLOR MENU category of

USERS MENU will not appear. Set up ENABLE/DISABLE condition for SYS.CONFIG

MENU category. If DISABLE is selected, SYS.CONFIG MENU category

of USERS MENU will not appear.

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ADMINISTRATOR MENU (continued)

ITEM SETTINGS EXPLANATION

OP MENU (cont.)

CONFIG. MENU

USB MENU

NETWORK MENU ENABLE

MEMORY MENU ENABLE

SYS ADJU ST MENU

MAINTENANCE MENU

USAGE MENU ENABLE

NEARLIFE STATUS ENABLE

LIFE WARNING ENABLE

NEARLIFE LED ENABLE

ECO MODE ON

ENABLE DISABLE

DISABLE

ENABLE DISABLE

DISABLE

OFF

MENU FUNCTIONS

Set up ENABLE/DISABLE condition for USB MENU category. If DISABLE is selected, USB MENU category of

USERS MENU will not appear. Set up ENABLE/DISABLE condition for NETWORK

MENU category. If DISABLE is selected, NETWORK MENU category of

USERS MENU will not appear. Set up ENABLE/DISABLE condition for MEMORY ME

NU category. If DISABLE is selected, MEMORY MENU category of

USERS MENU will not appear. Set up ENABLE/DISABLE condition for SYS.ADJUST

MENU category. If DISABLE is selected, SYS.ADJUST MENU category

of USERS MENU will not appear. Set up ENABLE/DISABLE condition for

MAINTENANCE MENU category. If DISABLE is selected, MAINTENANCE MENU

category of USERS MENU will not appear. Set up ENABLE/DISABLE condition for USAGE

MENU category. If DISABLE is selected, USAGE MENU

category of USERS MENU will not appear. Set LCD panel control at the time of near-life

warning for drum, fuser and belt. Enable: Display a near-life warning. Disable: Do not display a near-life warning.

If DISABLE is selected, the printer does not display life warning after cover opening and closing

Display Condition: NEARLIFE STATUS is set to DISABLE.

Enables/disables illumination of front panel LED when “near-end-of-life” warning of a toner, drum, fuser, or belt occurs. Attention LED is lit when setting is enabled, inhibited when disabled.

When ON, if the machine is in power save mode and you send a small print job (1 or 2 pages), the machine will print the job without warming the fuser to the “normal” operating temperature beforehand.

When you change the setting and exit the Admin Menu, the machine will power cycle then the following message is displayed “PLEASE POWER OFF/ON”. Switch the power off then turn the machine back on.

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MENU FUNCTIONS

ADMINISTRATOR MENU (continued)

ITEM SETTINGS EXPLANATION

CONFIG. MENU

(cont.)

SECURITY MENU

LANGUAGE MENU

CHANGE PASSWORD

HIGH HUM. MODE

JOB LIMITATION OFF

LANG INITIALIZE EXECUTE Initialise the message file loaded in FLASH

NEW PASSWORD xxxxxxxxxxxx Set a new password for entering the administrator’s

VERIFY PASSWORD

ON OFF

ENCRYPTED JOB

xxxxxxxxxxxx Verification of above.

If moistened paper (*) is curled significantly after printing, change the setting to ON. After ON is selected, the warm-up time before printing may take a little longer. (*) Moistened paper means paper that has been left in a high humidity environment.

Job limitation mode control. Jobs other than specified ones are rejected.

MEMORY. If NO is selected, the machine will go back to the

source menu. The procedure for clearing the disk will start immediately after the menu and machine reboot.

menu. Password should be from 6 to 12 digits of alpha/

numeric characters (or mix). The default value is “aaaaaa” The printer will restart after the ADMIN MENU.

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MENU FUNCTIONS

PRINT STATISTICS

This menu should only be changed by the System Administrators. In order to gain access to this menu, follow the instructions in “10.3 How to change the settings administrator” section, but hold down the Menu button instead of the OK button. In this case, the default password is 0000.

This menu is in ENGLISH only.

ITEM SETTING EXPLANATION

ENTER PASSWORD nnnn Enters a password to enter Print Statistics menu.

The def

ault password is “0000.” “Print Statistics” category is not shown when Print Statistics function is not supported.

USAGE REPORT ENABLE/

DISABLE

GROUP COUNTER ENABLE/

DISABLE

SUPPLIES REPORT ENABLE/

DISABLE

RST MAIN CNT EXECUTE Zeros the counter CHANGE

PASSWORD

NEW PASSWORD

VERIFY PASSWORD

**** Sets a new password to enter Print Statistics menu.

**** Verifies the change

Enables/Disables the printing of the Usage Report. When changing a setting value, the printer is rebooted.

Specifies if the Group counter is displayed in the Usage Report Print. Enable: Displayed, Disable: Not displayed. Conditions for display: Enable must be selected in Print Statistics > Usage Report.

Indication of frequency of consumable exchange/non indication is set. When Enable is set, also the maintenance counter is indicated in together. Conditions for display: Enable must be selected in Print Statistics > Usage Report.

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MAINTENANCE

11. Maintenance

11.1 Replacing Consumable Items

Only use DuraLabel Catalyst consumables to ensure the best quality and performance from your hardware. Non original products may adversely affect your printer's performance and invalidate your warranty. If you have any questions about replacement of Catalyst consumables, contact Graphic Products.

TONER CARTRIDGE REPLACEMENT

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open the top cover and try tapping the cartridge a few times to evenly distribute the toner powder. This will enable you to obtain the best “yield” from your toner cartridge.

change the toner cartridge(s) until “TONER EMPTY” is displayed.

The toner used in this printer is a very fine dry powder. It is contained in four cartridges: one each for cyan, magenta, yellow and black.

Toner powder can stain surfaces. Have a sheet of paper handy so that you have somewhere to place the used cartridge while you install the new one.

Dispose of the old cartridge responsibly, inside the pack that the new one came in. Follow any regulations, recommendations, etc., which may be in force concerning waste recycling.

If you do spill any toner powder, lightly brush it off. If possible, vacuum it or use a cool, damp cloth to remove any residue.

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To avoid toner waste and possible toner sensor errors, do not

Do not use hot water, and never use solvents of any kind. They will make stains permanent.

If you inhale any toner or get it in your eyes, drink a little water or

bathe your eyes liberally in cold water. Seek medical attention immediately.

1. Press the cover release and open the printer’s top cover fully.

If the printer has been powered on, the fuser will be hot. This area

is clearly labelled. Do not touch.

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MAINTENANCE

2. Note the positions of the four cartridges. It is essential that they go back in the same order.

1. Yellow cartridge

2. Magenta cartridge

3. Cyan cartridge

4. Black cartridge

a. Slide the colored release collar on the empty cartridge fully towards the right

hand side of the printer.

b. Lift the right-hand end of the cartridge and then draw the car tridge to

the right to release the left-hand end as shown, and withdraw the toner cartridge out of the printer.

3. Put the cartridge down gently onto a piece of paper to prevent toner from marking your furniture.

4. Remove the new cartridge from its box but leave its wrapping material in place for the moment.

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MAINTENANCE

5. Gently shake the new cartridge from end to end several times to loosen and distribute the toner evenly inside the cartridge.

6. Remove the wrapping material.

7. Holding the cartridge by its top center, lower it into the printer over the image

drum unit from which the old cartridge was removed.

8. Insert the lef t end of the car tridge into the top of the image drum unit first, pushing it against the spring on the drum unit, then lower the right end of the cartridge down onto the image drum unit.

9. Pressing gently down on the cartridge to ensure that it is firmly seated, slide the colored collar fully towards the left hand side of the printer. This will lock the cartridge into place and release toner into the image drum unit.

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MAINTENANCE

10. Gently wipe the LED head surface with a clean, lint free cloth.

11. Finally, close the top cover and press down firmly at both sides so that the cover

latches closed.

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MAINTENANCE

REPLACING THE TRANSFER BELT UNIT

The belt unit is located under the image drum assembly. Turn off the printer and allow the fuser to cool for about 10 minutes before opening the cover.

1. Press the cover release and open the printer’s top cover fully.

If the printer has been powered on, the fuser will be hot. This area

is clearly labelled. Do not touch.

2. Holding it by its handles, lift the image drum assembly, complete with toner

cartridges, up and out of the printer.

3. Place the assembly in a safe place away from direct sources of heat and light.

The green image drum surface at the base of each cartridge is very delicate and light sensitive. Do not touch it and do not expose it to normal room light for more than 5 minutes. If the drum unit needs to be out of the printer for longer than this, please wrap the cartridge inside a black plastic bag to keep it away from light. Never expose the drum to direct sunlight or very bright room lighting.

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MAINTENANCE

4. Pull the locking levers at each side of the transfer belt up and towards the front of the machine.

5. Using the locking levers (a), lift the belt (b) upwards and withdraw from the

machine.

6. Lower the new belt unit into place, with the drive gear towards the rear of the printer. Locate the drive gear into the gear inside the printer by the rear right corner of the unit, and lower the belt unit flat inside the printer.

7. Push the locking levers towards the rear of the machine. This will secure the belt unit in place.

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MAINTENANCE

8. Holding the image drum assembly by its handles, lower it into place in the machine, locating the pegs at the sides into their slots in the sides of the printer cavity.

9. Finally, close the top cover and press down firmly at both sides so that the cover latches closed.

FUSER REPLACEMENT

The fuser is located inside the printer just behind the toner cartridges.

If the printer has recently been powered on, some fuser components will be very hot. Handle the fuser with extreme care, holding it only by its handle, which will only be mildly warm to the touch. A warning label clearly indicates the area. If in doubt, turn the printer off and wait at least 10 minutes for the fuser to cool before opening the printer cover.

1. Press the cover release and open the printer’s top cover fully.

2. Identify the fuser handle (a) on the top of the fuser unit.

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MAINTENANCE

3. Pull the two fuser retaining levers (b) towards the front of the printer so that they are fully upright.

4. Holding the fuser by its handle (a), lift the fuser straight up and out of the printer. If the fuser is still warm, place it on a flat surface which will not be damaged by heat.

5. Remove the new fuser from its packaging and remove the transit material.

6. Holding the new fuser by its handle, make sure that it is the correct way round.

The retaining levers (b) should be fully upright, and the two locating lugs (c) should be towards you.

7. Lower the fuser into the printer, sliding the two lugs (c) into their slots in the

sides of the printer cavity.

8. Push the two retaining levers (b) towards the rear of the printer to lock the fuser in place.

9. Finally

, close the top cover and press down firmly at both sides so that the cover

latches closed.

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MAINTENANCE

11.2 Cleaning

Use a clean, moist, lint-free cloth for cleaning. Do not use benzine,

thinners or alcohol as a cleaning agent.

UNIT CASING

1. Turn the printer off.

2. Wipe the unit surface with a soft cloth

moistened sparingly with water or neutral detergent.

3. Use a soft dry cloth to dr y the unit surface.

4. Turn the printer on.

LED HEAD

Clean the LED heads when printing is unclear, has white lines or when text is blurred.

There is no need to turn off the printer to clean the lens.

1. Press the cover release and open the printer’s top cover fully.

2. Gently wipe the LED head surface with a clean, lint free cloth.

Do not use methyl alcohol or other solvents on the LED head as

damage to the lens surface will occur.

3. Close the top cover and press down firmly at both sides so that the cover

latches closed.

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TROUBLESHOOTING

12. Troubleshooting

Provided that you follow the recommendations in this guide on the use of print media, and you keep the media in good condition prior to use, your printer should give years of reliable service. However, paper jams occasionally do occur, and this section explains how to clear them quickly and simply.

Jams can occur due to paper misfeeding from a paper tray or at any point on the paper path through the printer. When a jam occurs, the printer immediately stops, and the Attention LED on the control panel informs you of the event. If printing multiple pages (or copies), do not assume that, having cleared an obvious sheet, others will not also be stopped somewhere along the path. These must also be removed in order to clear the jam fully and restore normal operation.

12.1 Major Printer Components and Paper Path

1. Face-up stacker

2. Paper exit

3. Fus e r u n it

4. To p cov er

5. Front cov e r

6. Tr ay 1

7. Tr ay 2

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TROUBLESHOOTING

12.2 Paper Sensor Error Codes

CODE # LOCATION

370 Duplex 3

71 Duplex

372 Duplex 380 Paper feed 390 MP Tray

391 Paper Tray

381 Paper path 382 Paper exit 392 2nd Paper tray (If fitted) 400 Paper size 409 Face up stacker (sensor not shown)

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TROUBLESHOOTING

12.3 Clearing Paper Jams

1. If a sheet is well advanced out of the top of the printer, simply grip it and pull

gently to draw it fully out. If it does not remove easily, do not use excessive force. It can be removed from the rear later.

2. Press the cover release and open the printer’s top cover fully. If the printer has been powered on, the fuser will be hot. This area

is clearly labelled. Do not touch.

3. Holding it by its handles, lift the image drum assembly, complete with the toner

cartridges, up and out of the printer.

4. Put the assembly down gently onto a piece of paper to prevent toner from

marking your furniture and to avoid damaging the green drum surface, and cover.

The green image drum surface at the base of the Image Drum is very delicate and light sensitive. Do not touch it and do not expose it to normal room light for more than 5 minutes. If the drum unit needs to be out of the printer for longer than this, please wrap the cartridge inside a black plastic bag to keep it away from light. Never expose the drum to direct sunlight or very bright room lighting.

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TROUBLESHOOTING

5. Look into the printer to check whether any sheets of paper are visible on any part of the belt unit.

Do not use any sharp or abrasive objects to separate sheets from

the belt. This may damage the belt surface.

a. To remove a sheet with its leading edge at the front of the belt (a), lift the

plastic guard (e) at the front of the printer, then carefully lif t the sheet from the belt and pull it forwards into the internal drum cavity and withdraw the sheet.

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TROUBLESHOOTING

b. To remove a sheet from the central area of the belt (b), carefully separate

the sheet from the belt surface and withdraw the sheet.

c. To remove a sheet just entering the fuser (c), separate the trailing edge of

the sheet from the belt, push the fuser pressure release lever (d) towards the front and down to release the fuser’s grip on the sheet, and withdraw the sheet through the drum cavity area. Then allow the pressure release lever to ri se a ga i n.

NOTE: If the shee

t is well advanced into the fuser (only a short length is still

visible), do not attempt to pull it back

d. To remove a sheet in the fuser, move the two retaining levers (e) towards the

ont of the machine to release the fuser. Withdraw the fuser unit using the

handle (f).

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TROUBLESHOOTING

e. Press release lever (g) and pull the trapped paper from the fuser.

f. Replace fuser unit into the machine and move locking levers (e) toward the

rear of the machine.

6. If you were duplex printing when the jam occurred, check the duplex paper path:

a. Pull the locking levers at each side of the transfer belt up and towards the

front of the machine.

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TROUBLESHOOTING

b. Using the locking levers (a), lift the belt (b) upwards and withdraw from the

machine.

c. Look into the printer to check whether any sheets of paper are visible on any

part of the paper path. Pull out any sheets found in this area.

d. Lower the belt unit into place, with the drive gear towards the rear of the

printer. Locate the drive gear into the gear inside the printer by the rear right corner of the unit, and lower the belt unit flat inside the printer.

e. Push the locking levers towards the rear of the machine. This will secure the

belt unit in place.

7. Holding the image drum assembly by its handles, lower it into place in the machine, locating the pegs at the sides into their slots in the sides of the printer cavity.

8. Lower the top cover but do not press down to latch it closed yet. This will protect the drum from excessive exposure to room lighting while you check the remaining areas for jammed sheets.

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TROUBLESHOOTING

9. Open the rear exit tray (h) and check for a sheet of paper in the rear path area (i).

• Pull out any sheets found in this area.

• If the sheet is low down in this area and difficult to remove, it is probably still

gripped by the fuser. In this case raise the top cover, reach around and press down on the fuser pressure release lever (d).

10. If you are not using the rear exit tray, close it once any paper has been removed

from this area.

11. Pull out the paper tray and ensure that all paper is stacked properly, is undamaged, and that the paper guides are properly positioned against the edges of the paper stack. When satisfied, replace the tray.

12. Finally, close the top cover and press down firmly so that the cover latches closed.

When the jam has been cleared, if JAM RECOVERY is set to ON in the SYS CONFIG MENU, the printer will attempt to reprint any pages lost due to paper jams.

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12.4 Dealing with Unsatisfactory Printing

SYMPTOMS POSSIBLE CAUSES STEPS TO MAKE

Vertical white lines can be seen on the print

Printed images are fading vertically.

Printing is light. The toner cartridge is not

Partially faded images. White spots and lines appear in solid printing.

ed page.

The LED head is dirty. Wipe the LED head with a soft,

lint-free cloth.

The toner is low. Open the top cover and tap the

cartridge a few times to evenly distribute any remaining toner. If symptoms persist, replace the toner cartridge.

Foreign materials may be present in the image drum.

Light-shielding film of the image drum cartridge is dirty.

The LED head is dirty. Wipe the LED head with a soft,

The toner is low. Open the top cover and tap the

The paper is not suitable for the printer unit.

properly seated. The toner is low. Open the top cover and tap the

The paper is moist. Use paper stored in proper

The paper is not suitable for the printer unit.

Thickness and type of paper are inappropriate.

Recycled paper is being used. Set one value thicker for media

Paper is moist or dry. Use paper stored in proper

Replace the image drum cartridge.

Wipe the film with a soft, lint-free cloth.

lint-free cloth.

cartridge a few times to evenly distribute any remaining toner. If symptoms persist, replace the toner cartridge.

Use recommended paper.

Reinstall the toner cartridge.

cartridge a few times to evenly distribute any remaining toner. If symptoms persist, replace the toner cartridge.

temperature and humidity conditions.

Use recommended paper.

Set the correct value of media type in the Advanced Options

- Media Type menu or set one value thicker for media type.

type in the Advanced Options Media Type menu.

temperature and humidity conditions.

TROUBLESHOOTING

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TROUBLESHOOTING

SYMPTOMS POSSIBLE CAUSES STEPS TO MAKE

Vertical lines appear. The image drum cartridge is

Horizontal Lines and spots appear periodically.

White area of paper is lightly stained.

Periphery of the letters is smudged.

Toner comes off when it is rubbed.

Glossiness is not uniform. The thickness and type of the

eplace the image drum

damaged. The toner is low. Open the top cover and tap the

When the interval is about 4", the image drum (the green tube) is damaged or dirty.

When the interval is about 1.2", there may be foreign particles in the image drum cartridge.

When the interval is about 86mm (3.4in), the fuser unit is damaged.

The image drum cartridge has been exposed to light.

Paper contains static. Use paper stored in proper

Paper is too thick. Use thinner paper. The toner is low. Open the top cover and tap the

The LED head is dirty. Wipe the LED head with a soft,

The thickness and type of the paper are incorrectly set.

Recycled paper is used. Set one value thicker for media

paper are incorrectly set.

cartridge.

cartridge a few times to evenly distribute any remaining toner. If symptoms persist, replace the toner cartridge.

Wipe it lightly with a soft cloth. Replace the image drum cartridge when it is damaged.

Open/close the top cover, and print again.

Replace the fuser unit.

Replace the image drum cartridge if the problem is not resolved.

temperature and humidity conditions.

cartridge a few times to evenly distribute any remaining toner. If symptoms persist, replace the toner cartridge.

lint-free cloth. Set the correct value of media

type in the Advanced Options

- Media Type menu or set one value lighter for media type.

type in the Advanced Options Media Type menu.

Set the correct value of media type in the Advanced Options

- Media Type menu or set one value lighter for media type.

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SPECIFICATIONS

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ITEM SPECIFICATION

Dimensions 16.1" width / 19.8" depth / 9.5 " height W

eight 50 lbs Print technology Multilevel LED printheads and microfine toner Toner capacity 3,000 pages CMY / 3,500 pages black Print speed 23 pages per minute color, 25 ppm black & white Time / 1st page 8.5 sec. Resolution Up to 1200 x 600 dpi 2-sided print Yes Energy efficiency ENERGY STAR compliant Connectivity USB, Ethernet, Parallel Power supply 110 to 127VAC @ 50/60 Hz ± 2%

220 to 240VAC @ 50/60 Hz ± 2%

Operating environment Operating 50-90°C/20 to 80% RH

(optimum wet, 2°C dry) Off: 0 to 43°C/10 to 90% RH

(optimum 26.8°C wet, 2°C dry)

Print environment Color 17 to 27°C @ 50 to 70% RH

800.788.5572 DuraLabel.com

Graphic Products, Inc. | 800.788.5572

DuraLabel.com

GraphicProducts.com

v. 1 - 02-2014

DuraLabel Catalyst User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual