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PRO DI
Installation and User’s Manual
Designed for Video Editing and Content Creation Professionals
Document 900-0012-0 v1
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PRO
DI
Installation and User’s Manual
Table of Content
PRO
DI
Installation and User’s Manual
1. Introduction ................................................................................................... 3
1.1. Safety Considerations ............................................................................. 4
1.1.1. SAFETY CONSIDERATIONS .......................................................... 4
1.1.2. CONSIDÉRATIONS DE SÉCURITÉ ................................................ 5
1.1.3. SAFTY BERÜCKSICHTIGUNGEN ................................................... 6
1.1.4. CONSIDERACIONES DE SEGURIDAD .......................................... 7
1.2. System Requirements ............................................................................. 8
1.3. Technical Support ................................................................................... 8
2. Getting Started .............................................................................................. 9
2.1. Packaging ............................................................................................... 9
2.2. Check List ............................................................................................... 9
3. Overview ..................................................................................................... 10
3.1. PRO DI enclosure ................................................................................. 10
3.2. DI Pack - portable disk pack.................................................................. 11
4. Installation ................................................................................................... 12
4.1. DI Pack Installation ............................................................................... 12
4.2. FC Cable Installation ............................................................................. 13
4.3. Drivers ................................................................................................... 13
4.4. Ethernet Configuration .......................................................................... 13
4.5. RAID Manager Installation .................................................................... 14
5. RAID Manager Operations .......................................................................... 16
5.1. Start RAID Manager .............................................................................. 16
5.2. Connect RAID Manger to PRO DI ......................................................... 16
5.2.1. PRO DI Discovery .......................................................................... 16
5.2.2. Login ............................................................................................... 17
5.3. RAID System Information ...................................................................... 18
5.4. RAID Creation ....................................................................................... 19
5.5. RAID Deletion ....................................................................................... 22
5.6. Create >2TB RAID Set for Windows XP (32bit): ................................... 24
6. Alarm Conditions / Degraded RAID Set ...................................................... 26
6.1. Replacing a Faulty Disk ........................................................................ 27
7. Formatting and Partitioning ......................................................................... 28
7.1. Apple OS X Formatting ......................................................................... 28
7.1.1. Erase an existing partition .............................................................. 28
7.1.2. Create a new partition..................................................................... 29
7.2. Windows XP / Vista Formatting ............................................................. 30
8. RAID Level Descriptions ............................................................................. 32
9. Limited Warranty ......................................................................................... 33
10. Product Registration ................................................................................. 34
1. Introduction
We appreciate your purchase of this product from Dulce Systems. You have
everything you need to quickly and easily connect the storage unit to your editing
computer. You are a short time way from your next blockbuster creation.
This Installation and User’s Manual is intended to streamline the process of
getting your RAID storage system up and running so you can get to work quickly.
For most typical video editing storage requirements, we have preconfigured the
PRO DI for a much more streamlined installation. Refer to the Pre-configuration
Sheet for the exact pre-configuration of your PRO DI, the default configured is for
RAID 5 (efficient protection mode) and pre-formatted for Mac OS X. Just simply
follow the installation steps outlined in this manual, and you will up and running in
no time. For Windows operation, a short format process will be required.
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DI
Installation and User’s Manual
RISK OF ELECTRIC SHOCK
DO NOT OPEN
PRO
DI
Installation and User’s Manual
RISQUE DE DÉCHARGE ÉLECTRIQUE
N'OUVRIR PAS
1.1. Safety Considerations
1.1.1. SAFETY CONSIDERATIONS
W A R N I N G
WATER AND MOISTURE
To reduce the risk of fire or electrical shock, do not expose unit to rain or
moisture. Do not operate unit near water – such as: bathtub, washbowl, kitchen
sink or laundry tub, wet basement, or near a swimming pool.
STABILITY
Do not place this unit on an unstable cart, stand, bracket, or table. Unit may fall,
causing serious injury.
VENTILATION
Do not block front and rear ventilation. Proper airflow is required to ensure
reliable operation and prevents unit from over heating. Do not place unit in an
enclosed space where no or insufficient ventilation is available.
ELECTRICAL
Do not defeat the safety purpose of the grounding power plug. The power cord
should be routed so that it is not likely to be walked on or pinched by items
placed upon or against them.
SERVICING
Do not attempt to service this unit yourself. Opening or removing the top, side
and rear covers will expose you to dangerous voltages or other hazards.
1.1.2. CONSIDÉRATIONS DE SÉCURITÉ
AVERTISSEMENT
EAU ET HUMIDITÉ
Pour réduire le risque de feu ou de choc électrique, n'exposez pas d'unité pour
pleuvoir ou l'humidité. Ne faites pas marcher d'unité près de l'eau – comme; la
baignoire, la cuvette, l'évier ou la cuve de blanchisserie, la cave mouillée ou près
d'une piscine.
STABILITÉ
Ne placez pas cette unité sur un chariot instable, un éventaire, une parenthèse
ou une table. L'unité peut tomber, en provoquant la blessure sérieuse.
VENTILATION
Ne bloquez pas de devant et élevez la ventilation. L'écoulement d'air nécessaire
est tenu de garantir l'opération sûre et prévient l'unité de sur le chauffage. L'unité
ne peut pas placé dans un espace fermé où aucune ventilation ou dans suffisant
n'est disponible.
ÉLECTRIQUE
Ne vainquez pas le but de sécurité de la prise de courant de pouvoir de bases.
La corde de pouvoir devrait être mise en déroute pour qu'ils ne seront pas
probablement marchés sur ou pincés par les articles placés sur ou contre eux.
ENTRETIEN
N'essayez pas d'assurer l'entretien de cette unité vous-même. En s'ouvrant ou le
fait d'enlever le haut, le côté et les couvertures arrière vous exposeront aux
voltages dangereux ou à d'autres hasards.
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DI
Installation and User’s Manual
NICHT ÖFFNEN
PRO
DI
Installation and User’s Manual
GEFAHR DES STROMSCHLAGS
NICHT ÖFFNEN
1.1.3. SAFTY BERÜCKSICHTIGUNGEN
W A R N U N G
ELEKTROSCHOCKGEFAHR
WASSER UND FEUCHTIGKEIT
Um eine Brand- oder Elektroschockgefahr weitgehend auszuschließen, Gerät
nicht Regen oder Feuchtigkeit aussetzen. Gerät nicht in der Nähe von Badeoder Waschwannen, Wasch- oder Spülbecken, feuchten Kellern oder
Schwimmbecken betreiben.
STABILITÄT
Das Gerät nicht auf wacklige Karren, Ständer, Halterungen oder Tische stellen,
da es herunterfallen und Verletzungen verursachen könnte.
BELÜFTUNG
Vordere und hintere Belüftungsöffnungen nicht versperren. Das Gerät muss
ausreichend be- und entlüftet werden können, damit es sich nicht während des
Betriebs überhitzt. Daher darf das Gerät nicht in geschlossenen Räumen
aufgestellt werden, in denen keine ausreichende Be- und Entlüftung
gewährleistet ist.
STROMVERSORGUNG
Nicht den Schukostecker modifizieren. Das Stromkabel sollte so verlegt werden,
dass es nicht durch Auftreten oder durch spitze oder scharfe Gegenstände
beschädigt werden kann.
WARTUNG
Das Gerät nicht eigenmächtig warten. Durch das Öffnen des Geräts (Abziehen
der oberen, seitlichen und hinteren Abdeckung) setzen Sie sich
lebensgefährlichen Spannungen aus.
1.1.4. CONSIDERACIONES DE SEGURIDAD
ADVERTENCIA
AGUA Y HUMEDAD
Para reducir el riesgo de fuego o electrochoque, no exponga la unidad para
llover o humedad. No haga funcionar la unidad cerca del agua – como; bañera,
lavatorio, fregadero o tina de lavandería, sótano mojado o cerca de una piscina.
ESTABILIDAD
No coloque esta unidad en un carro inestable, soporte, soporte o mesa. La
unidad puede caerse, causando la herida seria.
VENTILACIÓN
No bloquee delantero y críe la ventilación. El corriente de aire apropiado es
requerido asegurar la operación confiable y previene la unidad de sobre la
calefacción. La unidad no puede colocado en un espacio incluido donde ninguna
ventilación o en suficiente está disponible.
ELÉCTRICO
No derrote el objetivo de seguridad del enchufe de poder que da buenos
conocimientos. La cuerda de poder debería ser derrotada de modo que ellos
probablemente no sean andados en o pellizcados por artículos colocados sobre
o contra ellos.
REVISIÓN
No intente atender esta unidad usted mismo. Abriéndose o quitar la cumbre, el
lado y las tapas traseras le expondrán a voltajes peligrosos u otros riesgos.
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DI
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System Requirements
Server
Mac OS X 10.4 or higher.
Mac Pro
Gb Fibre Channel Port with optical LC connection.
Technical Support
If the product requires service, please contact Dulce Systems’ Technical Support
and obtain an RMA number. Ship the product properly packaged to:
Topanga Canyon
Chatsworth, CA 91311
PRO
DI
Installation and User’s Manual
1.2.
•
Windows XP / Vista /
•
•
Linux / Unix.
•
Apple Power Mac G5,
•
2 /4/8
1.3.
Phone
FAX
E-mail
Web
/ 32 & 64-bit.
, Windows compatible PC.
818-435-6007
818-576-0324
www.dulcesystems.com
2. Getting Started
The PRO DI comes pre-assembled and almost ready for use, just install the Disk
Modules, attach the Fibre Channel to the computer or the switch, and install the
JAVA RAID Manager. If you are using a Mac, you are good to go, by default the
unit is pre-formatted for Mac OS X operation. For Windows, a small format
procedure is needed.
2.1. Packaging
Please do not discard the boxes and packing materials in case you
might need to reuse them later. Always ship the product in its original
packaging. Improperly packaged products will be subjected to shipping
damage, for which you will be liable for the repair.
2.2. Check List
• Installation and User’s Manual.
• Power Cord (North America user only).
• PRO DI system enclosure with a FC RAID Controller.
• DI Pack with up to 16 2.5” laptop disk drives.
• One Ethernet Cable.
• One LC to LC optical Fibre Channel cable.
• One SFP Optical Transceiver.
Dulce Systems
Attn: RMA
9620
Page 8
Place, Suite E
, USA
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3. Overview
PRO
DI
Installation and User’s Manual
3.1. PRO DI enclosure
The PRO DI enclosure house a high performance Fibre Channel RAID Controller
and has an opening in the front of the unit to accommodate the portable DI Pack.
Front View
DI Pack Active DI Pack Fault
Mute Button
Fan Alarm
Temp Alarm
Power On / Off
3.2. DI Pack - portable disk pack
The DI Pack houses up to sixteen 2.6” laptop disk drives in a small portable
modular unit.
Pull the DI Pack handle out and up to eject the DI Pack.
Expander Activity
Expander Port
Power Status
FC Activity - A
FC Activity - B
FC Port – B
Disk Activity
Ready Status
Serial Port
FC Port - A
Fault LED
Removable
DI Pack
Remove the DI Pack
Rear View
Removable Fans
Alarm Reset
Ethernet Management Port
Power Supply
Alarm Mute
Redundant
Power Supply
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DI
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4. Installation
eps to install the
minutes to complete.
Installation
DI
formatted for Apple Mac OS X.
for your exact configuration.
, Linux, Unix
process. The
un the
DI Pack Installation
Use one hand holding the DI Pack handle in the up and horizontal
position, with the other hand lift the DI Pack from the bottom and gently
ition the DI Pack into the front of the PRO DI. Slide the DI Pack into
the bay, lower the handle to secure the DI Pack into the PRO DI.
To remove the DI Pack, first turn off the PRO DI then remove the DI Pack.
2
his process typically takes
DI
mode and
configuration Sheet
operation will require a format/partition
configured in
utility to prepare the RAID
ON
PRO
DI
Installation and User’s Manual
Please follow these few st
about 20
Overview of installation:
•
DI Pack Installation
•
FC Cable Installation
•
Ethernet Configuration
•
RAID Manager
By default, the PRO
pre-
Windows
RAID 5. R
for usage.
4.1.
1) Turn OFF the PRO DI.
2)
pos
3) Turn ON the PRO DI.
PRO DI. T
is shipped pre-configured in RAID 5
Check the Pre-
PRO DI is shipped already pre-
appropriate disk
4.2. FC Cable Installation
Install the SFP into one of the FC ports in the rear of the PRO DI, then install the
LC to LC optical Fibre Channel Cable in to the SFP, connect the other end to
your FC HBA in the computer or the FC switch.
SFP Remove the
protective covering.
Insert into FC port
label up.
LC to LC cable Remove the protective
tip covering. Insert into
SFP.
4.3. Drivers
Drivers are not needed to operate the PRO DI. But the Fibre Channel adapter
the PRO DI connects to will need drivers, please refer to the requirements of the
adapter.
4.4. Ethernet Configuration
The PRO DI uses the built-in Ethernet port for RAID management, connect the
PRO DI to your existing network.
1
OFF
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3
The PRO DI will use the network DHCP for automatic IP Address assignment if
this is enabled on your network, otherwise the PRO DI defaults to the static IP
address below. After connection is made, the default static IP Address can be
changed at RAID Manager > Administration > IP Connection.
Auto Assign (DHCP) or 169.254.32.10
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PRO
DI
Installation and User’s Manual
4.5. RAID Manager Installation
The PRO DI uses a Java based RAID Manager to configure and manage the
RAID. Please visit our web site and download the RAID Manager Installer.
Download From: www.dulcesystems.com/download
Start the install program from the Downloads folder on the dock after download
completes..
Save the install.exe on the desktop then run it after download is complete.
(Page left blank intentionally)
Follow the on screen prompts to complete the installation. See next section for
RAID Manager operational instructions.
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Mac screen shot shown. Windows will be similar.
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DI
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Operations
Manager
Start the RAID Manger from the RAID Manger folder.
> RAID Manager folder
All Programs menu > RAID Manger folder
Connect RAID Manger to PRO
Discovery
RAID Manager needs to know the
Advanced method to auto discover or use Manual if you know the IP Address.
Mac users should use the Advanced method due to the security nature of the
Mac operating system. Windows and Mac users with root
, use the Search or
user access can use
click
Advance
then Search
on next
screen
PRO
DI
Installation and User’s Manual
5. RAID Manager
5.1. Start RAID
Applications folder
5.2.
5.2.1. PRO DI
Search.
DI
IP Address of the PRO DI
Mac - then
click Search
Advanced / Search method could take up to 5 minutes to cover the entire search
range. This operation is only needed to be performed once, after discovery the
RAID Manager will remember the IP Address.
Mac -
Windows -
Click
Search
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5.2.2. Login
The Systems Found list will show the discovered PRO DIs. Double click on an
entry to start the login.
d
Username: admin
Password: admin
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Installation and User’s Manual
5.3. RAID System Information
The System Information screen (under the Monitoring menu) provides a quick
overview of the PRO DI configuration. It shows the status and configuration of
the physical drives connected, the RAID setup and the Volumes assigned under
each RAID.
5.4. RAID Creation
A new PRO DI is normally pre-configured and formatted, you might not need to
go through this process, check the Pre-Configuration sheet that came with the
PRO DI for details.
If you are changing the RAID configuration, you will need to 1st delete the RAID
then create a new RAID, see the Delete RAID section in this manual.
Creating a RAID set is easy; 1st create a RAID set of your choice with the disk
drives attached. 2nd create a Logical Volume under the new RAID set.
Click on the RAID menu and select Create. Select your desired options and click
Next. A number of preset RAID Profile is provided.
The Media Server – No Init profile will give you instant RAID availability, no need
to wait for long RAID format.
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DI
Installation and User’s Manual
Check the Use All Disks or individually select each disk for the RAID.
Enter a name for the RAID and Logical Volume, they are only used within RAID
Manager, this is not a name you will see in your operating system.
Enter the desired Capacity for the Logical Volume, then lastly click on Create.
Attach the PRO DI to your computer. You would see the PRO DI as an available
disk in the format utility of your operating system.
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5.5. RAID Deletion
PRO
DI
Installation and User’s Manual
Deleting a Logical Volume and RAID will destroy all data.
1st: Delete the Logical Volume, from the Logical Volume menu select Modify.
2nd: Delete the RAID, from the RAID menu select Modify.
On left side, expand the RAID to expose the Logical Volume under it. Click on
the Logical Volume to select it, click on Delete.
On the left side, click on the RAID to select it, then Delete.
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5.6. Create >2TB RAID Set for Windows XP (32bit):
PRO
DI
Installation and User’s Manual
This only applies to Windows XP (32 bit) where it has a 2TB disk size limitation.
Create a RAID of your choice with the number of desired disk drives, then create
multiple Logical Volumes of 2TB size (2100GB maximum) or smaller. This will
present to Windows XP as several disks of 2TB sizes. Use Windows Disk
Manager to Span them together (not Stripe) to create one drive letter of all the
2TB volumes plus the last remainder. The example below is DI-1 at 2199GB +
DI-2 at 1534GB = 3476GB after Disk Management Spanning.
More spanning instructions can be found at the Dulce Support web site.
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6. Alarm Conditions / Degraded RAID Set
There are several possible sources for alarms, the front indicators and the RAID
Management will provide the details of the alarm.
Mute Alarm:
1) Controller Alarm Reset button
in the
rear of unit.
Controller Alarm
• Temperature (enclosure
detected over heating
condition)
• Fan (enclosure cooling fan not
operational, could lead to over
heating)
2) Redundant Power Supply Alarm
in the rear of unit.
Power Supply Alarm
• One of the redundant power
supply has failed.
3) RAID Manager GUI.
RAID Alarm
• Degraded RAID Set
(one or more drives not
detected or down)
• Temperature (RAID
Controller detected
over heating)
RAID Manager > Monitoring > Enclosure Front/Back View. Double click on the
yellow bell.
The Event Viewer screen provides a log of events which triggered the alarm. To
view it, from the Monitoring menu, click on Event Viewer.
6.1. Replacing a Faulty Disk
The disk drives in the DI Pack are field replaceable. A technician familiar with
disk drives and installation should perform the task. Contact Dulce Technical
Support for more information.
Disk drive arrangement in the DI Pack (front view)
In a redundant RAID mode, rebuild will start automatically after replacement of a
defective disk drive.
The RAID rebuild will consume some processing power from the overall
operation speed of the PRO DI, the rebuild can be suspended during time
sensitive operations.
From RAID Manager, click on RAID > Modify. Select the RAID on the left side,
then click on Stop Rebuild at the lower right.
The audible alarm will sound, follow the Alarm Condition / Mute Alarm to handle
it.
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Formatting and Partitioning
Formatting
ed pre
appear on the desktop after driver installation and reboot.
Should it be necessary to re
To start Disk Utility, move pointer to upper left corner o
ocate and launch Disk Utility.
existing partition
Select the RAID on left, click on Partition tab, select Free Space. Click on
ed pre
configured for Mac OS X, the RAID will
f screen, click on Go then
PRO
DI
Installation and User’s Manual
7.
7.1. Apple OS X
The PRO DI are shipp
Apple Disk Utility.
click on Utilities. L
7.1.1. Erase an
Partition on lower right.
-
-format and partition the RAID, use the
7.1.2. Create a new partition
Select Dulce on the left side drive list, click on Partition tab, change Volume
Scheme to 1 Partition, change Name as desired, click on Partition on lower right.
The drive will appear on the desktop after successful completion of the Partition.
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7.2. Windows XP / Vista Formatting
PRO
DI
Installation and User’s Manual
Start Disk Management (can be found at Control Panel > System and
Maintenance > Administrative Tools > Computer Management. Under
Storage.)
If the RAID shows up as Unknown / Not Initialized, right click on the disk and
Initialize it.
If the drive is larger than 2TB, if using Vista, right click over the disk and Convert
to GPT Disk. Windows XP 32 bit does not support larger than 2TB capacity.
Configure with multiple capacities of 2TB or less.
Right click the Unallocated segment and select New Simple Volume. Enter the
desired Volume Size, assign the desired Drive Letter or Path, check Perform a
Quick Format at the Format Partition screen.
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8. RAID Level Descriptions
Although the RAID Controller supports a large variety of RAID Levels, RAID 0 or
RAID 3 are most commonly used for video and content creation purpose.
RAID
Level
0 Striping.
1 Mirroring.
3
5
6
JBOD
RAID
+
Spare
Description Advantage Disadvantage Ideal for
Highest
Highest
performance.
No disk
redundancy, one
drive failure will
lose all data.
resolution HD,
2K, and
maximum
multiple
streams.
Data protection
is paramount,
maximum disk
failure
protection.
Highest
redundancy.
Less cost efficient
for redundancy,
loses ½ disk
capacity.
Well balanced
Striping with
a dedicated
parity drive.
Efficient drive
redundancy, 1
drive used for
parity.
Loses 1 disk drive
capacity.
for video
requiring
performance
and
redundancy.
Well balanced
Striping the
parity across
all drives.
Efficient drive
redundancy,
parity distributed
to all drives.
Loses 1 disk drive
capacity.
for file server
requiring
performance
and
redundancy.
Striping with
two
dedicated
parity drives.
Double drive
redundancy, 2
drives used for
parity.
Loses 2 disk drive
capacity.
Mission critical.
Each drive can
Just a Bunch
of disks.
be accessed
individually from
operating
No redundancy.
Audio
applications.
system.
Loses another
A drive is set
aside as an
online hot
spare.
Automatic
rebuild of a
failed drive.
drive capacity. (In
addition to the
drive(s) needed for
the RAID level
Minimizes
degraded RAID
level exposure
time.
selected.)
9. Limited Warranty
WHAT THE WARRANTY COVERS
Dulce Systems warrants your product against any defect in material and workmanship and conforms to Dulce published
specifications under normal use.
WHAT THE WARRANTY DOES NOT COVER
The warranty does not cover equipment which has been damaged due to accident, misuse, abuse, fire, flood, "Acts of
God," or other contingencies beyond our control; use of incorrect line voltages; improper or insufficient ventilation; failure
to follow operating instructions; or improper or unauthorized repair; improperly packaged for shipping; packaged in nonapproved shipping container; shipping damage.
The warranty is voided by removal or alteration of the product or parts identification labels.
Dulce has no liability for general, consequential, incidental or special damages. These include loss of recorded data, the
cost of recovery of lost data, lost profits and the cost of the installation or removal of any Products, the installation of
replacement Products, and any inspection, testing, or redesign caused by any defect or by the repair or replacement of
Products arising from a defect in any Product.
WHAT THE WARRANTY PERIOD IS
Dulce Systems warrants your PRO DI product for 36 months and if the product is registered with Dulce within 30 days of
purchase, we will extend the warranty for another 6 months totaling 42 months. The warranty period begins at the date of
shipment to the original end user, company or organization.
Our warranty applies to repaired or replaced Products for the balance of the applicable period of the original warranty or
ninety days from the date of shipment of a repaired or replaced Product, whichever is longer.
WHAT WE WILL DO TO CORRECT THE PROBLEM
We may elect which remedy or combination of remedies to provide at our sole discretion. We shall have a reasonable
time after determining that a defective Product exists to repair or replace a defective Product. Our replacement Product
under its limited warranty will be manufactured from new or reconditioned parts.
Your exclusive remedy for any defective Product is limited to the repair or replacement of the defective Product.
We will return the repaired or replacement Product to you prepaid using the same method of shipping (ex: overnight,
ground, 2nd day, …) as was shipped to us. If a more expedited return shipping method is required, extra charges might
apply at our discretion.
HOW YOU CAN GET SERVICE
Contact our Technical Support to obtain a RMA (Return Materials Authorization) number. The model number, serial
number, and description of the problem will be required. A valid proof of purchase might be required to further validate the
Products warranty eligibility, the valid proof of purchase document must show the product model, serial number, purchase
date, and supplier name. If the valid proof of purchase is not available, the original manufacturing date of the product will
be used to determine the warranty period.
No returns will be accepted without a RMA number. We reserve the right to refuse the delivery of the return.
You shall bear all shipping, packing and insurance costs and all other costs, excluding parts and labor, necessary to
effectuate repair or replacement under this warranty.
All products returned to us must be shipped in the original packaging or Dulce approved packaging. If you do not have the
original packaging, call us to request packaging. A nominal fee will be charged for the requested packaging and for
shipment. Ship the RMA to us pre-paid.
Products that are improperly packaged for shipping; packaged in a non-approved shipping container; or incur shipping
damages are not covered under warranty.
HOW STATE LAW RELATES TO WARRANTY
In the United States, some states do not allow exclusion or limitation of incidental or consequential damages, so the
limitations above may not apply to you. This warranty gives you specific legal rights and you may also have other rights
which vary from state to state.
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10. Product Registration
PRO
DI
Installation and User’s Manual
R E G I S T E R N O W
ADDS 6 MONTHS
Register your product within 30 days of purchase
and extend your warranty by another 6 months.
1 minute = 6 months
It will take only one minute to register and you’ll get 6 months in return!
By registering your PRO DI, the standard 36 months warranty will be extended
for another 6 months. That’s a total of 42 months (3 years and 6 months
warranty.) The longest warranty in the industry!
Please visit our web site and register online.
www.dulcesystems.com/register
A valid proof of purchase might be required to further validate the Products warranty eligibility, the
valid proof of purchase document must show the product model, serial number, purchase date,
and supplier name. If the valid proof of purchase is not available, the original manufacturing date
of the product will be used to determine the warranty period.
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PRO
DI
Installation and User’s Manual
Page 36
www.dulcesystems.com
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