DUALphone 3088 User guide

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Taking internet telephony a step further

3088

User Manual

www.dualphone.net

CALL

FOR FREE

PLUG

& DIAL

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THIS IS HOW THE DUALPHONE WORKS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

HOW THE MANUAL IS ORGANIZED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

INSTALLATION AND BASIC FUNCTIONS – SECTION 1 n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

In the box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Your handset at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

How to install the base station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

How to install the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

First time start-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Getting started with Skype . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Create a new Skype account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Sign in to Skype . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Skype features supported by DUALphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Main display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Add a Skype contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Add a SkypeOut or landline contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Search for Skype users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Make and receive calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Call a Skype contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Dial a landline number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Receive a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Dear customer

In this manual

ADVANCED FUNCTIONS – SECTION 2 n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Menu tree of your DUALphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Emergency calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Skype settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Change your online status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Choose auto or manual sign in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Change your Skype proﬁle

Change your password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Create a personal voicemail greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Listen to your voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Notiﬁcation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Phone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Change the call alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Change the ring tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Adjust the ringing volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Adjust the keypad tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

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Set the time and date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Set the preferred line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Change the country code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Change the landline country setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Change the handset language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Register / deregister your handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Set the contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Internet settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Adjust the earpiece volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Mute the microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Connect a headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Reset the phone and base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Exchange contact details request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Rename a contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Remove a contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Block a contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Make and receive calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Dialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Dial editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Character map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Start a new call during a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Conference call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Skype Conference call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Divert all calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

View call history . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Set privacy for calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Call waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Dial outgoing calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Dial a telephone number from the outgoing calls list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Firmware update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

SUPPORT INFORMATION – SECTION 3 n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Advanced troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Advanced FAQ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

CE Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

End-user license agreement from Skype . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

C O NT EN T S

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Your DUALphone could entirely change the way you think about using your telephone and using Skype. You can use your DUALphone to make and receive both landline and Skype calls. And, because Skype is built into your DUALphone, you no longer need a computer to use Skype.

In order to use your DUALphone for Skype calls, the base station must be linked up with an active Internet connection. If you already have a computer linked up to your Internet connection, this device might occupy the connection port that is needed by the DUALphone base station. In this case you need a router, allowing you to attach more devices to your Internet connection.

Attach the router to the Internet connection and connect your computer and the base station to the router. Should you have any questions regarding the use of the Internet and the router please contact your Internet provider. You will ﬁ nd more information on this issue under Advanced Troubleshooting.

Please note: When installing a new router you should be aware that it might take some time – up to one hour – before it is properly registered with your Internet provider.

To use Skype telephony via your DUALphone you need a Skype account as well as a user name and a password. Please see Getting started with Skype in the Installation and basic functions section.

With Skype you call for free when talking to other Skype users – and you can buy a number of additional features to expand the possibilities of your DUALphone. Please see Skype services in the Installation and basic functions section.

This is how the DUALphone works

BROADBAND CONNECTION

( ROUTER/MODEM)

BASE STATION

LANDLINE OPERATOR

HANDSET

T H IS I S HO W TH E D U AL PH O N E W OR K S

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How the manual is organized

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This manual falls in three parts: (1) Installation and basic functions, (2) Advanced functions, (3) Support information.

NEW USERS:

• Please read Section 1 of this document. Section 2 is for more advanced users who wants a deeper knowledge of the DUALphone. Section 3 is for FAQ and troubleshooting issues.

H O W TH E MA N U AL IS OR GA N I ZE D

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SECTION

Installation and basic functions – Section 1

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In the box

• 1 cordless DUALphone handset

• 1 charging cradle for the handset with power supply

• 1 DUALphone base station

• 1 power supply for the base station

• 1 Ethernet cable

• 1 telephone cable

• 1 belt clip

• 1 Installation Guide

• 1 credit card size quick guide

• 2 batteries (AAA; rechargeable)

• 1 SkypeOut voucher

• Telephone plug(s) (not all countries)

Should anything be missing, please contact your place of purchase.

Dear customer

I N ST A L LAT IO N AN D BA S IC FU N CT IO N S

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Your handset at a glance

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Earpiece

Colour Display

Displays the status of your handset.

Loudspeaker/ringer

For handsfree speakerphone and

ringing (on the back of the

DUALphone).

Headset jack

Key Pad

Keys used for entering digits 0-9 and letters A-Z.

(on the side of the DUALphone).

For 2.5 mm jack

Microphone

Left soft Key.

Selects the current menu item or conﬁrms a setting, depending on the current screen.

Right soft Key. Cancels the last action or returns to the previous screen, depending on the current screen.

Call key. Initiates or answers a call.

End/power key/Skype status. When in call, ends a call. Turns the phone on or off by pressing and holding. From idle, provides access to Skype status menu with a short key press.

Navigation keys/Enter key. The outer keys navigate up, down, left and right. The Enter key in the centre selects/conﬁrms a setting.

When you are in text editor, changes to lower-case, upper-case or numeric entry.

When you make a landline call, you can send a #-key by pressing the key shortly. If you wish to switch between an ongoing call and a call waiting, press the key down for a longer period of time. When you are in text editor, provides a symbol table.

I N ST A L LAT IO N AN D BA S IC FU N CT IO N S

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SECTION

How to install the base station

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a) b) c)

a) Connect on the base station to a LAN (Local Area Network) port on your broadband connection

(modem, router, hub, switch etc.) using the provided Ethernet cable.

b) Connect the power adapter to an active power outlet and connect on the base station to the power

adapter (12 V, 300 mA, 3.6 VA).

c) Connect on the base station to a telephone socket (if available), using the provided telephone cable

and optional plug.

The light indicator on the front has two functions:

• Always on conﬁrms that the Ethernet cable is connected.

• Blinking indicates that the Ethernet cable is not connected.

I N ST A L LAT IO N AN D BA S IC FU N CT IO N S

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How to install the handset

1) Push the top of the battery compartment cover on the back of the handset inwards and downwards.

SECTION

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2) Insert the two batteries provided with the handset, making sure that their plus and minus ends are facing the same way as shown in the illustrations on the sides of the battery compartment.

3) Slide the battery compartment cover shut.

4) Afﬁx the belt clip as illustrated.

5) Connect the power adapter of the charging cradle to an active power outlet.

6) Place the handset in the charging cradle to charge the batteries.

7) Wait for 10 minutes and the batteries will be ready for ﬁrst-time start-up.

1 )

2 ) 3 )

4 ) 5 )

100-240V

6 ) 7 )

10 min.

NOTES:

• After completion of the full installation procedure we recommend that you charge the batteries fully before ﬁrst use. This takes approximately 6 hours.

• Normally, you need to be within 50 m of the base station to connect successfully.

I N ST A L LAT IO N AN D BA S IC FU N CT IO N S

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SECTION

First time start-up

You must complete the following steps the ﬁ rst time you use your DUALphone. Start by turning on the handset by pressing until the handset turns on.

1) Reset the base station by pressing the button on the back of the unit and insert the DUALphone in the cradle in order to register with the base station. The DUALphone screen informs you when ready for next step.

2) Find your preferred language using , then press to select

a language.

3) Conﬁ rm your selection by pressing .

4) You are then directed to the Skype Agreement. Use to read the entire text

and then press to accept the agreement.

5) You are then directed to Country setting for landline conﬁ guration. Use to ﬁ nd the country you are located in, then press to select your country.

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SECTION

6) Conﬁ rm the country code setting by pressing . Alter your country code by

inserting “+” followed by the country code number of your choice and press

7) If your country uses area codes, please enter the area code following the above procedure. Press to continue.

8) Choose Sign in to Skype or Create new account by pressing followed by

NOTES:

• The country setting conﬁ gures the landline telephony port.

• If your country setting is not conﬁ gured correctly, emergenc y calls may not work properly.

• Emergency calls via the landline are only possible if power is applied to the base station and the landline is properly connected.

I N ST A L LAT IO N AN D BA S IC FU NC T I ON S

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SECTION

Getting started with Skype

You can conﬁ gure your DUALphone with an existing Skype account during the ﬁ rst-time installation, or you

can optionally create a new Skype account. You only need a Skype username and password deﬁ ned by you to create a new account. You can enter further account details when your DUALphone has been conﬁ gured and is online.

NOTE:

• Skype does not allow emergency calls. Such calls are therefore always routed to the traditional telephony port.

Create a new Skype account

If you do not have a Skype account, follow this procedure.

1) Use to select Create new account.

2) Use the keypad to enter a Skype name of your own choice and press .

3) Use the keypad to enter a password and press . You are asked to conﬁ rm

the password by entering it again.

4) You are then directed to the Skype Agreement. Use to read the entire text and then press to accept.

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SECTION

NOTES:

• Use to change to lower-case, upper-case or numeric entry when entering your Skype name and password. Skype names can be 6-32 characters. You can use any mix of upper- and lower-case characters, numbers and punctuation marks. You cannot use spaces and your name cannot begin with a number or punctuation mark. If the name is already in use, you will be prompted to try another name.

• Use to input symbols from the symbol table.

• Passwords can be 4-20 characters. You can use any mix of upper- and lower-case characters, numbers and punctuation marks. You cannot use spaces, your password cannot begin with a number or punctuation mark, and you cannot use your Skype name as a password.

• Please be patient as the creation of your Skype account may take several minutes to perform.

• After you have created your Skype Name, it is strongly recommended that you register an email address for your Skype Name on the Skype website. This will allow Skype to generate a new password for you in the event that you lose your password. Go to www.skype.com and sign in to your account. Then follow the on-screen instructions for registering an email address for your account.

When you have a Skype account, you can sign in to Skype. Please have your Skype name and password ready before you sign in and beware of lowercase/upper-case and special characters.

1) Use to select Sign in to Skype.

2) Use the keypad to enter your Skype name and press .

3) Use the keypad to enter your password and press .

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SECTION

4) You are now asked whether you want to save your Skype name and password

for automatic sign-in. Press to accept, to decline.

NOTES:

• Use to change to lower-case, upper-case, or numeric entry when entering your Skype name and password.

• Us to input symbols from the symbol table.

• If you have forgotten your Skype password go to www.skype.c om and choose “Sign in”. Then choose “Forgot your password?” and follow the directions on your computer screen.

• Please be patient as synchronization of Skype contacts might take several minutes.

Skype features supported by DUALphone

After you have created your Skype account, you can call other people with Skype accounts for free. Skype also offers additional subscription features, including:

All of these features are supported by your new DUALphone and are available at www.skype.com. Please visit www.dualphone.net to explore which future Skype features your DUALphone supports.

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SkypeOut

Allows you to make calls to ordinary landline and mobile phones.

SkypeIn

Provides you with an ordinary phone number for receiving Skype calls on your DUALphone from ordinary landline and mobile phones.

Skype Voicemail

Skype Voicemail allows you to send and receive voicemail messages and record a greeting.

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Main Display

The main display of your DUALphone provides various status indicators and access to the Skype menu-based interface. The illustration below shows the main screen and its elements.

Radio signal Status

Battery status

Skype™ online status

Notiﬁ cations

Current time

Action

Radio signal status

Indicates the strength of the radio signal.

No radio signal.

Radio signal.

Battery status

Indicates the status of the battery.

Low level.

Partially charged.

Fully charged.

Charging.

Notiﬁ cations

Displays notiﬁ cation icons.

Missed call.

New voicemail.

Exchange contact details request.

Silent mode is active.

Keypad locked.

Skype credit is close to expiry.

Headset connected.

Skype online status

Indicates your current Skype online status.

Online.

Away.

Not available.

Skype Me. Available for calls from anyone.

Do not Disturb. Indicates you are busy.

Ofﬂ ine (not signed in).

Invisible. Still online, but unseen by others.

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Current time

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Skype credit

Action

Action Right soft key.

The currently set time.

Your current Skype credit balance.

Left soft key. Selects the current menu item or conﬁrms a setting, depending on the current screen.

Cancels the last action or returns to the previous screen, depending on the current screen.

Short cut to outgoing calls.

Short cut to all call history.

Short key press is a short cut to the Skype status menu.

Short cut to search Skype users.

Mute ringer.

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Main Menu

The main menu provides easy access to all of your Skype and DUALphone settings.

1) From idle screen just press to enter the main menu.

2) Use or to navigate and highlight an item. Select by pressing or go

back by pressing .

The following table outlines the main menu items:

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Contacts

Your contact list and the current Skype status of your contacts.

History

Your calls, missed calls, incoming and outgoing calls, voicemails and exchange contact details.

Add Contact

Adds a Skype user or SkypeOut number to your contact list.

Status

Searches for Skype contacts online.

Services

View Skype credit, SkypeIn and Skype Voicemail status.

Settings

Settings for call divert, privacy, sounds, time and date, manage blocked users, cordless settings, phone settings, information and advanced settings.

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Contacts

Your contact list displays all of the names you can make calls to. If you have an existing Skype account, your contact list is automatically downloaded when you sign in. If you are new to Skype and have just created an account, your contact list will be empty. You will need to add contacts to your list.

Skype protects the privacy of its users by requiring exchange contact details on names that you wish to add to your contact list. When you add a name to your list, an exchange contact details request is sent to the user. The user can accept or decline the request. When a request is accepted, you can see when your contacts are online and make calls to them. You can also view their personal proﬁ le details.

Add a Skype Contact

To add a Skype contact, press to select Menu, then:

1) Use to go to Add Contact, select by pressing .

2) Press to select Skype.

3) Use the keypad to enter the Skype name or full name and press .

4) Conﬁ rm by pressing back or send a request to exchange contact details by

pressing .

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NOTES:

• After you press in step 4, an exchange contact details request is sent to the contact. When it has been

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sent, a conﬁrmation message is displayed. The name is added to your contact list, and when accepted by the contact it will change status.

• Please be patient as synchronization of Skype contacts might take several minutes.

• Use “echo123” to test your Skype connection. Add “echo123” to your contacts. Calling echo123 will launch an automated testing robot that allows you to record and play back sound.

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Add a SkypeOut or landline contact

To add a SkypeOut or landline contact, press to select Menu, then:

1) Use to go to Add Contact, select by pressing .

2) Use to enter a phone number for use with SkypeOut or landline.

Select by pressing .

3) Use the keypad to enter the contact’s name and press .

4) Use the keypad to enter the full phone number and press .

SkypeOut numbers (even local numbers) must be entered in the following

format: “+” followed by “country code”, “area code” and “number”.

NOTES:

• Use to change to lower-case, upper-case or numeric entry.

• Use to input symbols from the symbol table.

• SkypeOut allows you to make calls to traditional landline and mobile phones. Go to www.skype.com to learn more about SkypeOut.

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Search for Skype users

To search for Skype users, press to select Menu, then:

1) Use to go to Search, select by pressing .

2) Use the keypad to enter the Skype name or full name name and

press .

3) Use or to navigate and highlight a name from the list, select by pressing .

4) Use to highlight Add to contacts, select by pressing .

NOTES:

• Use to change to lower-case, upper-case or numeric entry.

• Use to input symbols from the symbol table.

• Other options available during a search include: Search again – Repeats the search. Call – Calls the selected name. View proﬁ le – Displays the selected name’s proﬁ le.

•

You can stop a search at any time by pressing

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Make and receive calls

The procedures for making and receiving calls apply to any type of call – Skype-to-Skype calls, SkypeOut calls and SkypeIn calls. Furthermore, you can use your phone for landline telephony.

Call a Skype contact

To make a Skype call:

1) Press to select Contacts.

2) Use or to select a contact from the list.

3. Press to call. Wait for the call to connect, ring, and be answered. Press

to end the call.

Dial a landline number

To dial a landline number:

1) Use the keypad to enter the number. Press to call the number.

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2) Use to select landline or SkypeOut and press .

3) Wait for the call to connect, ring and be answered. Press to end the call.

NOTES:

• You can select a preferred line for dialing by going to Menu > Settings > Phone settings > Preferred line. Choose one of the following options:

1) Always landline

2) Always SkypeOut

3) Always ask

Receive a call

When someone calls you, the ringing tone sounds and the incoming call message is displayed. To receive a Skype, SkypeIn or landline call:

1) Press to receive the call.

2) Press to end the call.

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Troubleshooting

This is a guide to the most common problems that may occur during installation or use of your DUALphone.

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You can easily solve some of the problems yourself, but may need your broadband service provider or landline provider to help you with others. Check www.dualphone.net for more information.

PROBLEM POSSIBLE CAUSE SOLUTION

My DUALphone does not work

I cannot sign in to Skype

Screen displays: “Network connection lost” and the base station light indicator is blinking slowly

I cannot make a Skype call

• The software needs to be updated to the latest version.

• Skype does not accept your Skype name and/or password.

• The Ethernet cable is not connected.

• The router or the modem is not turned on.

• Go to the Setting menu and select Advanced settings and Firmware update. Select the latest software version and conﬁrm to update.

• Check if you are using the correct Skype name and password. Beware of upper-case/ lower-case letters and numeric numbers.

• Check that the Ethernet cable between on the base station and the LAN port on your broadband connection (modem, router, hub, switch etc.) is connected properly.

• Turn on the power to the modem or router and reset the base station.

No display

Handset is not registering

• The base station cannot retrieve the IP address

• You are not signed in as a Skype user.

• The batteries are discharged. • Charge or replace the batteries.

• Base station is not ready for

registration.

• The charging cradle is not

connected.

• There are no batteries in the

handset.

• In Internet settings, check that the IP mode corresponds to the IP mode of your Internet connection or you are behind a proxy server. Check the user manual for the proxy settings guidance.

• Go to the status menu and select Sign in as a Skype user. From there refer to the section “Sign in to Skype” in this guide.

• Reset the base station by pressing the key on the back of the base station and try to register again.

• Make sure the power supply is properly connected to the charging cradle and that the power is on.

• Make sure the batteries are correctly ﬁtted into the handset. Reset the base station and try to register again.

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Handset is not registering

(continued)

No connection between handset and base station

Handset on the charging cradle does not charge

• The base station is not connected.

• You are out of range of the base station.

• The handset is not registered.

• The base station is not connected to power.

• The cradle is not powered.

• The handset is not placed properly in the charging cradle.

• The batteries are not inserted correctly.

• Make sure that the power supply is properly connected to on the base station and that the power is on.

• Move closer to the base station.

• Register the handset.

• Make sure the power supply is properly connected to on the base station and that the power is on.

• Connect the power adapter of the charging cradle to an active power outlet.

• Place the handset correctly in the charging cradle.

• Check the position of the batteries.

Handset does not ring

NOTES:

•

This Installation Guide covers the basic installation process and the most common features of your DUALphone.

•

For more advanced functionality descriptions you should consult the User Manual found at

www.dualphone.net

• The Skype status is set to ofﬂine or do not disturb.

• The handset ringer may be off.

• The handset may be too far away from the base station.

• Set your Skype status to online.

• Increase the ringer volume.

• Move closer to the base station.

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Advanced functions – Section 2

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Menu tree of your DUALphone

The following menu trees show how the different features are accessed through the handset. and are generally used to move to the next level by choosing Select, Option or Back. From the idle screen, press for Menu.

MAIN MENU LEVEL 1 LEVEL 2 LEVEL 3

Contacts Call

Send Voicemail View Proﬁle Advanced

History All calls

Missed Calls Incoming Calls Outgoing Calls

Voicemails

Contacts requests

Skype SkypeOut or landline View Contact’s Skype Proﬁle Rename Remove Remove and Block Edit Remove Block/Unblock Request Details

Call Send Voicemail Details Delete View Proﬁle Add to Contacts Clear List Play Call Send Voicemail Details Delete View Proﬁle Add to Contacts My Greeting Accept Decline Decline and block

Add Contact Skype

Phone Number

Status Sign In To Skype

Create New Acctount Change Status

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Ofﬂine Online Skype me Away Not available Do not disturb Invisible

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Status Sign Out

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(continued) My Proﬁle

Change Password Auto Sign In

Services Skype Credit

SkypeIn Voicemail

Settings Call Divert

Privacy

Manage blocked users

Tones

Time & Date

Details shown to all Private

Automatically Promt

Call Forward Call forward number Voicemail Welcome message Skype Calls Anyone Contacts Known numbers SkypeIn Calls Anyone Contacts If details shared

Incoming Alert Type Ringing Ring once

Beep once

Ring tones Silent

Melody 1 ...

Beep Landline ring tones Silent Melody 1

Beep Intercom ring tones Silent

Beep Ringing Volume Notiﬁcation Alert Beep Silent Keypad tones On Off Time Time Zone Daylight Savings Time format Time Separator Date Date format Date Separator

...

Melody 1

...

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MAIN MENU LEVEL 1 LEVEL 2 LEVEL 3

Settings Cordless Settings

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Phone Settings

Information

Advanced

Contrast Language Dansk Deutch English

….

Preferred Line Landline

SkypeOut

Always ask Region Country Code

Area Code Landline Country Australia

Belgique

Denmark

…

Internet settings IP mode

Skype proxy

Firmware proxy Firmware update Latest Firmware Current Firmware All Firmware vers. Skype ports Reset

Emergency calls

PLEASE NOTE:

• Skype does not allow emergency calls. Such calls are always routed to the landline connection. Therefore it is important that you set the correct landline country. Do not forget that your DUALphone has to be connected to a power outlet in order to work. Your DUALphone will not function during a power failure.

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Skype settings

Change your online status

Your online status can be seen by all Skype contacts authorised by you. For more on this, please see Main display in the Installation and basic functions section. For more on authorisations, please see Exchange contact details request in this section of the manual.

1) From the Idle screen, press to enter the main menu.

2) Press and to select Status.

3) Press and to select Change status.

4) Press and or just press to select your preferred status (Online, Away, Not available, Skype me, Do not disturb, Invisible, Ofﬂ ine).

NOTES:

• Alternatively, you can also press from the idle screen in order to change your Skype status.

• When you select Do not disturb, you mute all incoming Skype as well as landline calls.

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Choose auto or manual sign in

Your ﬁ rst sign in has to be manual, but after that you can activate Auto sign in and sign in to your Skype account automatically, in case you should turn off the base station or the handset. If you activate Prompt, you have to enter your Skype password every time you sign in. We therefore recommend that you choose Auto

1) From the Idle screen, press to enter the main menu.

2) Press and to select Status.

3) Press and to select Auto sign in.

4) Press and or just press to select your preferred sign in mode

(Automatically, Prompt).

We suggest that you note your Skype name and your Skype password here for future reference:

My Skype name: __________________________ My Skype password: ________________________

NOTE:

• When in the text editor, press to switch between lowercase, uppercase and numerical entry.

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Change your Skype proﬁ le

In My proﬁ le you can tell other Skype users a bit about yourself. Please note that any Skype user can see all conﬁ gurations you make in Details shown to all, even the Skype users you have not authorised.

You must be signed into Skype to change your proﬁ le.

1) From the Idle screen, press to enter the main menu.

2) Press and o select Status.

3) Press and to select My proﬁ le.

4) Press and or just press to select your preferred proﬁ le (Details shown to all, Private).

5) In Details shown to all, press and to select your preferred setting (Show my picture, Skype name, Full name, Gender, Birthdate, Country/ region, State/province, City, Language, Home phone, Ofﬁ ce phone, Mobile, Home page, About me, Mood).

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a) In Show My Picture, press to select. b) In Skype name, please note that you cannot change your Skype name here. c) In Full name, use the keypad to enter your data. d) In Gender, use to select (Male, Female, Both, Unknown). e) In Birthday, enter the month using the keypad, press ARROWRIGHT to go to the day and enter the day using the keypad, press ARROWRIGHT again to go to the year and enter the year using the keypad. f) In Country/Region, use and or just to select (A ‡ Z). g) In State/Province and City, use the keypad to enter your data. h) In Language, use and or just to select (A ‡ Z). i) In Home phone, Ofﬁ ce phone, Mobile, Home page, About me and Mood, use the keypad to enter your data.

In Private you can enter your e-mail address. The address will not be shown to other Skype users and is merely used for the search function: Save your private e-mail address in Private, and users who know this address will be able to ﬁ nd you by searching for it on Skype.

1) In Private, press to select options (Edit, Remove, Add).

NOTES:

• In Show My Picture, the pictures for use with your proﬁ le must be edited on a computer with a Skype client.

• All data regarding home phone, ofﬁ ce phone and mobile supplied by a Skype user will be recorded in your Contact list when you add the user.

Change your password

You can change the Skype password used for signing in to your Skype account. See Create a new Skype account in the Installation and basic functions section for more information.

1) From the Idle screen, press to enter the main menu.

2) Presse and to select Status.

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3) Press and to select Change password.

4) Enter your password using the keypad, then press .

5) Enter your new password, then press the “OK” softkey.

6) Repeat your new password, then press the “Change” softkey.

Create a personal voicemail greeting

Skype voicemail has a default voicemail greeting. You can also create your personal welcome greeting, which will be played back to people calling you when you are unable to answer the call.

1) From the Idle screen, press to enter the main menu.

2) Press and to select Settings.

3) Presss and to select Call divert.

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4) Presss and to select Welcome message.

5) Press to select options.

6) Press Record new to record your welcome greeting, and press Play to hear the

recorded message.

NOTE:

• You have to buy a Skype voicemail subscription to use this service. See more at www.skype.com.

Listen to your voicemail

Callers can leave a message for you. Whenever someone sends you a voicemail, the message You have 1 new voicemail will be displayed on your DUALphone.

1) From the Idle screen, press to enter the main menu.

2) Press and to select History.

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3) Press and to select Voicemail.

4) Press and or just press to select the voicemail of your choice.

5) Press to select options (Play, Call, Send voicemail, Details, Delete, View proﬁ le, Add to contacts, My greeting).

Play: Play back the voicemail. Call: Call the person who has left the voicemail for you. Send voicemail: Send the person who has left the message for you a voicemail. Details: View the details of the voicemail (Name, number, date, time, duration). Delete: Remove the voicemail. View proﬁ le: View the proﬁ le of the person who has sent the voicemail. Add to contacts: Add the person who has left the voicemail for you to your Contact list. My greeting: Play back or record your personal welcome greeting.

NOTE:

• If you activate your voicemail through Settings ‡ Divert ‡ Voicemail, the voicemail will work only with incoming Skype and SkypeIn calls, not with calls on your landline.

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Privacy

You can make restrictions as to whom you wish to accept a Skype or SkypeIn call from. Your choices are:

1) From the Idle screen, press to enter the main menu.

2) Press and to select Settings.

3) Press and to select Privacy.

4) Press to select Skype calls, then press and or just press to select your preferred privacy status for incoming Skype calls (Anyone, Contacts, If details shared).

Anyone: All Skype users can call you, even users not on your Contact list. Contacts: Skype users can call you only if they are on your Contact list. If details shared: Only Skype users authorised by you can call you.

5) Press and to select SkypeIn calls, then press and or just press

to select your preferred privacy status for incoming SkypeIn calls (Anyone,

Contacts, Known numbers).

Anyone: You can receive calls from anyone calling your SkypeIn number. Contacts: Only SkypeOut contacts on your Contact list can call you. Known numbers: Only SkypeIn calls providing a Caller ID will be accepted.

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Notiﬁ cation

You can choose whether you want to be alerted by a tone whenever you receive a voicemail or an authorisation request.

1) From the Idle screen, press to enter the main menu.

2) Press and to select Settings.

3) Press and to select Tones.

4) Press and to select Notiﬁ cation alert.

5) Press and or just press to select your preferred alert type (Beep, Silent).

NOTE:

• Whenever you receive a voicemail, miss a call, or get an authorisation request, the key will ﬂ ash a blue light signal. Just press to see your options.

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Phone settings

Tones

You can conﬁ gure keypad tones, ring tones etc. on your DUALphone. The following are just a few examples.

1) From the Idle screen, press to enter the main menu.

2) Press and to select Settings.

3) Press and to select Tones.

Change the call alert

You can deﬁ ne how you want your DUALphone to alert you with incoming calls:

Ringing: The handset will ring as long as the incoming call is active. Ring once: The handset will ring only once. Beep once: The handset will make one beep only on an incoming call.

1) From Tones, press to select Incoming alert type.

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2) Press and or just press to select your preferred alert type (Ringing, Ring once, Beep once).

Change the ring tone

You can deﬁ ne how you want your DUALphone to ring on incoming calls.

1) From Tones, press and to select Ring tones.

2) Press and or just press to select your preferred ring tone (Silent, Melody 1 ‡ 11, Beep).

Adjust the ringing volume

You can adjust the ringing volume of the handset for incoming calls.

1) From Tones, press and to select Ringing volume.

2) Change the ringing volume level using / .

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Adjust the keypad tones

You can choose whether you want to hear a tone whenever you press a key or whether you want your keys to be silent.

1) From Tones, press and to select Keypad tones.

2) Press and or just press to select your preferred setting (On, Off).

Set the time and date

Your DUALphone will always obtain time and date information from the Internet. Thus, you only have to conﬁ gure the Time zone and Daylight saving settings. When this is done, the time and date obtained by your DUALphone from the Internet will be adjusted according to your choices.

In Time zone it is important that you choose the correct time zone, otherwise the time shown on the idle screen will not be right. In Daylight saving you have two options. Choose Daylight saving when you are in a zone with summertime, and choose Standard in all other zones.

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1) From the Idle screen, press to enter the main menu.

2) Press and to select Settings.

3) Press and to select Time and date.

4) Press and to select Time zone.

5) Press and or just press to select your preferred time zone

(GMT -12 ‡ GMT +13).

6) Press and select Daylight saving.

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7) Press and or just press to select your preferred mode (Daylight saving, Standard).

If you wish to adjust the Time format and Time separator as well as the Date format and Date separator settings, this is easily done here.

Set the preferred line

You can conﬁ gure how you want to route your outgoing calls when using . These are your options:

Landline: Select this option if you always want to route your landline and/or mobile phone calls via the landline (traditional telephony). SkypeOut: Select this option if you always want to route your calls to the landline and/or mobile phones via the Internet (SkypeOut).

Always ask: Select this option if you want to always be prompted to specify the preferred routing for a call.

1) From the Idle screen, press to enter the main menu.

2) Press and to select Settings.

3) Press and to select Phone settings.

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4) Press and to select Preferred line.

5) Press and or just press to select your preferred port (Landline, SkypeOut, Always ask).

Change the country code

As Skype does not know where in the world you are connected to the Internet, you will always have to enter the country setting when calling landline phones and/or mobile phones via the Internet (SkypeOut). This applies even when you call a phone in your own country. If you save your country settings in Country code, you do not have to enter the country code every time you call a phone in your own country. Thus, a country code is only needed when calling someone in a country other than your own.

In some countries area codes are used, for instance when calling between states or regions. If you live in a country where area codes are used, you can save your settings in Area code. Please note that you can choose this function only if the code you have saved in Country code applies to a country where area codes are in fact used.

1) From the Idle screen, press to enter the main menu.

2) Press and to select Settings.

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3) Press and to select Phone settings.

4) Press and to select Region.

5) Press to select Country code, then enter your preferred country code using

the keypad.

6) Press and to select Area code, then enter your preferred area code using the keypad.

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Change the landline country setting

As your DUALphone works both with Skype telephony and ordinary telephony via landline connections, your DUALphone has to know in what country you are connecting to the landline system. In other words, the conﬁ guration you make here has nothing to do with Skype, only with landline telephony.

PLEASE NOTE:

• Emergency calls can only be made via the landline.

1) From the Idle screen, press to enter the main menu.

2) Press and to select Settings.

3) Press and to select Phone settings.

4) Press and to select Landline country.

5) Press and or just press to select the country you are located in.

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Change the handset language

You can change the language displayed on your handset. You can select another language than English only if your DUALphone is connected to the Internet.

1) From the Idle screen, press to enter the main menu.

2) Press and to select Settings.

3) Press and to select Phone settings.

4) Press and to select Language.

5) Press and or just press to select your preferred language (A ‡ Z).

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Should you accidentally select a language which makes it hard for you to ﬁ nd the Language menu again, use this shortcut:

1) From the Idle screen, presss to enter the main menu.

2) Press three times on the number 8 key.

Use the Register function whenever you need to register your handset with a base station, for instance when registering the handset with a base station other than the one you are already registered to. Use the

Deregister function to deregister your handset from a base station.

1) From the Idle screen, press to enter the main menu.

2) Press and to select Settings.

3) Press and to select Cordless settings.

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4) Pres and or just press to select Register handset or Deregister handset.

NOTE:

• To make registration possible, make sure that the base station has registration mode enabled. This is done by pressing Reset on the back of the base station.

Set the contrast

You can adjust the contrast of your display.

1) From the Idle screen, pres to enter the main menu.

2) Press and to select Settings.

3) Press and to select Phone settings.

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4) Press to select Contrast.

5) Change the Contrast level using / .

Should you accidentally select a setting which makes it hard for you to ﬁ nd the Contrast menu again, use this shortcut:

1) From the Idle screen, press to enter the main menu.

2) Press three times on the number 5 key.

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Internet settings

You can conﬁ gure settings such as IP mode, IP address, Skype proxy and Firmware proxy. However, if you have an advanced Internet connection and are not familiar with ﬁ rewalls and ports, we recommend that you consult someone with knowledge on this or read more on the topic at www.skype.com.

In IP mode you can choose Dynamic or Static. The default setting of your DUALphone is dynamic IP mode, which covers the needs of most users. Should you wish to attach the base station to an Internet connection using the static IP mode instead, this is how to conﬁ gure this mode:

1) From the Idle screen, press to enter the main menu.

2) Press and to select Settings.

3) Press and to select Advanced.

4) Press and to select Internet settings.

5) Press to select IP mode.

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6) Press and to select Static.

7) A wizard will guide you through the conﬁ guration.

7a)

7b)

7c)

7d)

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In Skype proxy you can conﬁ gure all the settings regarding this proxy. This is how to do it:

1) From the Idle screen, press to enter the main menu.

2) Press and to select Settings.

3) Press and to select Advanced.

4) Press and to select Internet settings.

5) Press and to select Skype proxy.

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6) Press to select Proxy.

7) Press and to select Yes.

8) Press and or just press to select the proxy host type (Automatic, HTTPS, SOCKS5).

9) Automatic may be selected if your proxy supports this feature. If you select one of the other options, a

wizard will guide you through the relevant conﬁ guration.

In Firmware proxy you can conﬁ gure all the settings regarding this proxy. This is how to do it:

1) From the Idle screen, press to enter the main menu.

2) Press and to select Settings.

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3) Press and to select Advanced.

4) Press and to select Internet settings.

5) Press and to select Firmware proxy.

6) Press to select Proxy.

7) Press and to select Yes.

8) Use the keypad to enter the HTTP proxy IP Address. A wizard will guide you through the conﬁ guration.

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In Skype ports you can conﬁ gure all the settings regarding the incoming connection port. This is how to do it:

1) From the Idle screen, press to enter the main menu.

2) Press and to select Settings.

3) Press and to select Advanced.

4) Press and to select Skype ports, then enter your choices for Port and Alternative ports using .

Adjust the earpiece volume

During a call just press / to increase or decrease the volume. The setting will be retained after the call is terminated.

Mute the microphone

During a call just press to mute the microphone. Press again to unmute.

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Connect a headset

Free your hands while talking – connect an external headset. The connector is of the mono type, plug size

2.5mm. Please note that not all headsets will be suitable. Ask for a set with an impedance of 30 Ohms or higher.

NOTE:

• We recommend that you use the Jabra EarWave boom with a universal 2.5mm jack. (Jabra p/n 100-73030 000-50)

Reset the phone and base

To restore the DUALphone’s factory settings you can reset the phone and base. Please note, though, that all your personal settings will be lost.

1) From the Idle screen, press to enter the main menu.

2) Press and to select Settings.

3) Press and to select Advanced.

4) Press and to select Reset.

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Contacts

Your list of contacts contains all Skype users as well as all landline phone users that you have added. There is a limit to the number of entries you can make, but your contact list can nevertheless hold hundreds of contacts.

It is easy to access your list of contacts:

1) From the Idle screen, press to enter Contacts.

2) Press to select Contacts.

3) Browse your contacts using .

4) Or search for a contact with the quick search feature by using the letters on the

keypad. For example, if you press the letter J, you will see a list showing all of your contacts beginning with this letter.

5) Press to select a contact.

6) Press and or just press to select the desired action (Call, Send voicemail, View proﬁ le, Advanced).

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7) Under Advanced you have access to more options (Rename, Remove, Edit, Block, Request details, Add contact).

Your contacts are ordered as follows:

• Online Skype contacts (alphabetically by full name)

• Ofﬂ ine Skype contacts with call forwarding and SkypeOut contacts (alphabetically by full name)

• Ofﬂ ine, voicemail divert, and non-authorised Skype contacts (alphabetically by full name)

NOTE:

• If you have more contacts than your DUALphone supports, you might experience that your DUALphone will not show all the available contacts.

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Exchange contact details request

You can send an authorisation request to a Skype user – and if it is accepted, you can see his or her online status.

When adding a contact to your Contact list you will be prompted to specify if you want to send an authorisation request. We recommend that you send this request but you do not have to do so – and you can send the request whenever you wish to. If you do not send the request, you will never be able to see the contact’s online status. Users who have not been authorised will be indicated by on your contact list.

Similarly, you will receive an authorisation request whenever a Skype user adds you to his or her Contact list. By accepting the request, you allow the user to see your online status.

1) From the Idle screen, press to enter the main menu.

2) Press to select Contacts.

3) Press and or just press to ﬁ nd a contact, and select the contact by

pressing .

4) Press and to select Advanced

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5) Press and to select Request details.

6) Use the keypad to enter any text to be sent along with your request.

7) Press to send the request.

NOTE:

• You can only request details from users whose online status is shown with a question mark.

Rename a contact

You can change the name of a contact. If a contact has a Skype user name that is not very informative, you can give him or her a more distinctive name to be shown on your contact list.

1) From the Idle screen, press to enter the main menu.

2) Press to select Contacts.

3) Press and or just press to ﬁ nd a contact, and select the contact by

pressing .

4) Press and to select Advanced.

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5) Press to select Rename.

6) Enter the desired new name using the keypad.

Remove a contact

You can remove a contact. Your options are:

Remove and block: Remove and block a contact. Please note that this option applies only to Skype contacts. Remove: Remove a contact from your Contact list. This option applies to Skype as well as

landline contacts.

1) From the Idle screen, press to enter the main menu.

2) Press to select Contacts.

3) Presss and or just press to ﬁ nd a contact, and select the contact by

pressing .

4) Presss and to select Advanced.

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5) Presss and to select Remove.

6) Presss and or just press to select the required type of removal (Remove and block, Remove).

7) In both cases you are asked whether you really want to remove the contact. Press to remove the

contact, to cancel.

Block a contact

You can block a Skype contact to prevent him or her from calling you. Please note that this option applies only to Skype calls. You can see your blocked contacts under Settings ‡ Manage blocked users. At any time you can choose to unblock a blocked contact.

1) From the Idle screen, press to enter the main menu.

2) Press to select Contacts.

3) Press and or just press to ﬁ nd a contact, and select the contact by

pressing .

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4) Press and to select Advanced.

5) Press and to select Block.

6) Press to block, press again to unblock.

Make and receive calls

Dialling

Dial editor

1) From the Idle screen, type the phone number you want to call using the keypad; alternatively, press to select the number from Contacts.

2) Press to select the line (Dial on SkypeOut, Dial on landline).

3) Select the preferred line by pressing and or just pressing .

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How to pre-dial a Skype user:

1) From the Idle screen, hold down for more than two seconds.

2) Type the Skype name of the person you want to call.

3) Press to call.

Character map

For keys 0 ‡ 9, multi tapping is possible.

Multi Tap Order:

PLEASE NOTE:

When in the text editor, press to see all special characters. When in the text editor, press to switch between lowercase, uppercase and numerical entry.

KEY MULTI TAP ORDER:

Space + 0

1 . , ? ! - _ @

a b c 2 æ å ä á à â ã ç

d e f 3 ë é è ê

g h i 4 ï í ì î

j k l 5

m n o 6 ø ö ñ ó ò ô õ

p q r s 7 ß

t u v 8 ü ú ù û

w x y z 9 ÿ ý æ ø å

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Speakerphone

During a call you can switch between the speaker and earpiece.

1) Press to select Speaker.

2) Press again to return to Earpiece.

Start a new call during a call

This is how to start a new call during an active call:

1) Press to put your active call on Hold.

2) Use the keypad to enter a new number manually or locate the number on your Contact list by using “Options->Search in contact list”

3) Press to start the call. You can switch between the calls by pressing .

4) Press to terminate the active call.

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Conference call

From your DUALphone you can initiative a 3-party conference call between one Skype user, one landline caller and yourself.

1) Start a Skype or landline call.

2) Put the active call on Hold by pressing .

3) Start a landline or Skype call.

4) Choose “Options->Join in conference”, and the conference is established.

5) Press to end the conference.

Skype Conference call

The DUALphone cannot initiate a Skype conference call, but you can participate in a Skype conference call initiated from a computer.

If the active call is a Skype conference call, you can see the participants via the View participants menu.

Divert all calls

You can conﬁ gure your DUALphone to forward all incoming Skype calls either to a landline/mobile phone or to your Voicemail. Please note that in order to use this function, you have to have Skype credits. Your options are:

Call forward: Activate forwarding to another phone number. You will be prompted to enter the relevant number. Please remember to enter the country code.

Call forward number: Edit the phone number when Call forward is active. Voicemail: Activate your Voicemail, allowing callers to leave a message after listening to your

welcome message. Welcome message: After activating Voicemail you can record your welcome message. If you do not record a personal message, the Skype standard message will be used instead.

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Regarding forwarding of landline calls: Please contact your landline provider.

1) From the Idle screen, press to enter the main menu.

2) Press and to select Settings.

3) Press to select Call divert.

4) Press to select Call forward.

5) Press and or just press to select the required option (Yes, No).

6) After selecting Yes you will be prompted to enter a call forward number. Press the keypad.

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View call history

You can see all call history information, including missed calls, outgoing calls, incoming calls, authorisation requests or voicemails. Whenever there is an entry on one of the lists, you can see the details, such as the phone number, name (when accessible) and a time log indicating when the entry was received. Please note that the lists can contain 30 entries – the oldest ones will be deleted ﬁ rst. Also, please note that the lists will be deleted whenever you sign out of Skype. Your options are:

All calls: A list containing all missed, incoming and outgoing calls. Please note that landline as well as Skype calls will be registered.

These are your options when working with the lists:

Call: Call the number. Send voicemail: Return a call with a voicemail.

Please note that this works only with Skype calls.

Details: View details regarding the call. Delete: Remove the entry. View proﬁ le: View the proﬁ le for the entry.

Please note that this works only with Skype calls.

Add to contacts: Add an entry to your Contact list. Clear list: Delete all entries on the list.

Missed calls: A list showing only the missed calls. Please note that landline as well as Skype calls are registered.

Incoming calls: A list showing only the incoming calls. Please note that landline as well as Skype calls are registered.

Outgoing calls: A list showing only the outgoing calls. Please note that landline as well as Skype calls are registered.

1) From the Idle screen, press to enter the main menu.

2) Press and to select History.

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3) Press and or just press to view the preferred history (All calls, Missed calls, Incoming calls, Outgoing calls, Voicemails, Authorizations).

Set privacy for calls

You can specify which kinds of Skype and SkypeIn calls you want to accept.

1) From the Idle screen, press to enter the main menu.

2) Press and to select Settings.

3) Press and to select Privacy.

4) Press and or just press to select your preferred Privacy setting

(Skype calls, SkypeIn calls).

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5) Under Skype calls, press and or just press to select your preferred setting (Anyone, Contacts, If details shared).

6) Under SkypeIn calls, press and or just press to select your preferred setting (Anyone, Contacts, Known numbers).

Call waiting

When someone calls you during an active call, you will be notiﬁ ed by a tone in the earpiece as well as the message ‘Call waiting’ on the display.

There are two types of waiting calls: Calls on the same line you are presently using, and calls on the other line.

Example one:

1) You have an active Skype to Skype call.

2) When you receive a second Skype call. you will hear a beep.

3) Hold down to answer the new call while automatically putting the original call on hold.

4) Hold down again to switch between the calls.

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Example two:

1) You have an active Skype call.

2) When you receive a landline call, you will hear a beep.

3) Press to answer the new call while automatically putting the original call on

hold.

4) To switch between the calls, press .

Dial outgoing calls

Dial a telephone number from the outgoing calls list

1) From the idle screen, press to access the list of outgoing calls.

2) Press for Options.

3) Press to select Call.

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Firmware update

You can check to see which software version your DUALphone is presently using as well as upgrade to the most recent version. Your options are:

Latest Firmware: Displays the latest ﬁ rmware version. Please note that you cannot use your DUALphone during the update process. The update typically lasts 15 minutes, depending on your Internet connection.

Current ﬁ rmware: Displays the ﬁ rmware version currently used by your DUALphone.

All Firmware vers.: Displays a list of all accessible ﬁ rmware versions that your DUALphone

can use. Thus, you can choose to downgrade to an older version.

1) From the Idle screen, press to enter the main menu.

2) Press and to select Settings.

3) Press and to select Advanced.

4) Press and to select Firmware update.

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5) Press and or just press to select the required option (Latest Firmware, Current Firmware All Firmware vers.).

6) Under Latest Firmware, press to install. Please be aware that the

download can take some time. The handset will prompt you when the ﬁ rmware update is ﬁ nished.

7) Under Current Firmware, you ﬁ nd speciﬁ cations of the ﬁ rmware version presently used by the base station and the handset.

8) Under All Firmware vers., you can see prior updates. Press and or just press to select your preferred version.

9) Press again to install the selected version. You will then be asked if you are sure you want to update. Press to accept the update, to cancel.

NOTE:

• If your DUALphone has not been updated after 30 minutes, you must restart the DUALphone by disconnecting and reconnecting the base station to the power outlet.

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Please visit www.dualphone.net for updated help and support. Here you will ﬁnd documentation on FAQ, troubleshooting and new features.

Advanced troubleshooting

PROBLEM CAUSE SOLUTION

I have nowhere to plug in the base station.

I have problems with my DUALphone.

I cannot sign in to Skype.

• Your computer or other equipment may be occupying the Internet connection port.

• You are not using the latest software.

• There is a problem between your DUALphone and the device (modem/router/switch) to which it is connected.

• You are using an incorrect Skype name and/or password.

• You have no Skype account.

• Your base station is not connected to the Internet.

• Get a router, allowing you to attach more units to the same Internet connection port. If you are buying a new one, we recommend a peer2peer-friendly router.

• Update the software via Settings >

Advanced > Firmware update > Latest ﬁrmware.

• Restart your modem/router/switch and then restart the base station by turning the power off and on.

• Check the Skype name and/or password and try again. Be sure to enter large and small letters and special characters correctly.

• Create a Skype account via new account.

• Check that all cables are attached correctly.

Status > Create

S U PP ORT IN FO R MAT IO N

• The base station has not been provided an IP address.

• Check via Settings > Information that an IP address is shown under IP address. If not, check your Internet connection. If you are using a router, switch or hub, restart the device(s) and then restart the base station. Please refer to My base station does not receive an IP address under Advanced troubleshooting.

(continues)

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I cannot sign in to Skype.

(continued)

• Your Internet connection timed out because you are not using an “Always on” connection.

• A ﬁrewall/NAT/router is blocking access to the Internet.

• Some broadband connections require that you log on the Internet every time you wish to use it, and the connection will automatically close after for example 20 minutes of inactivity. Your DUALphone does not work with such connections, only with “Always on” connections. Contact your Internet provider and get an “Always on” connection. Possibly “Always on” may be enabled via your provider’s homepage.

• Restart your router and then restart your base station. It this does not help it may be because you are using a very restrictive kind of router/NAT. Please contact your Internet provider or router manufacturer.

• If you are about to buy a new router we recommend a peer2peer-friendly router. Skype needs unrestricted outgoing TCP access to all destination ports over 1024 or to ports 80 and 443 in order to work properly. To obtain even better sound, we recommend that you open the speciﬁc port to incoming TCP and/or UDP trafﬁc. Please check Settings > Advanced > Internet

settings > Skype ports.

My base station does not receive an IP address.

I cannot connect to Skype from my workplace or school.

• You may be using an Internet connection with a static IP address.

• Other equipment, for instance a computer, has been connected to the Internet connection.

• Most likely your base station is behind a proxy server, which are often used by companies and schools.

• Conﬁgure the static IP address via Settings

> Advanced > Internet settings > IP mode. Select Static and enter the IP

address; then follow the wizard to make the further required entries.

• Connect the base station to the Internet connection port. Turn on the base station and wait for about one hour. Restart the base station and check if your DUALphone works. Check via Settings > Information if the base station has received an IP address.

• Conﬁgure the Skype proxy via Settings >

Advanced > Internet settings > Skype proxy. Also, you have to conﬁgure via Settings > Advanced > Internet settings > Firmware proxy. Please contact the IT

support resource at your workplace or school for further information.

S U PP ORT IN FO R MAT IO N

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The time on the idle display is incorrect.

I cannot make a Skype to Skype call.

• The base station is not connected to the Internet.

• You have not programmed your Time Zone and saving.

• Your DUALphone is behind a proxy server.

• You are not signed in.

• You have no Internet connection.

Daylight

• The handset gets the time and date from the Internet. Connect the base station to the Internet and wait for a few minutes.

• Select your time zone via Settings > Time

and Date > Time zone. Then select Settings > Daylight saving and choose Daylight saving if you are in a zone with

summertime, otherwise select Standard.

• In order for the SNTP (Simple Network Time Protocol) to work, UDP/IP port 123 must be set to open proxy.

• Choose Skype name and password when prompted for it. If you have no Skype account, you can create one via Status > Create new account.

• Please refer to “I cannot sign in to Skype” under Advanced troubleshooting.

Status > Sign in and enter your

I cannot make a SkypeOut call.

My SkypeOut call does not reach the person intended.

I cannot receive Skype calls from certain persons.

• You are not subscribing to this service.

• You are out of Skype credits.

• You have not stored your country code.

• You have speciﬁed restrictions as to whom you want to communicate with.

• The person is a blocked Skype contact.

• You are signed out.

•You can buy SkypeOut at

• Check your available Skype credits via

Service > Skype Credit.

• Check that your country code is registered via Settings > Phone settings > Region > Country code. You may also need to check your area code via Settings > Phone

settings > Region > Area code.

• Check the person who is unable to call you via Settings > Privacy > Skype calls (or SkypeIn calls). Select a privacy option which allows the person to call you.

• Check if the Skype contact is blocked via Settings > Manage blocked users. Unblock if required.

• Sign in to your Skype account via Status >

www.Skype.com.

My DUALphone does not ring on incoming calls.

S U PP ORT IN FO R MAT IO N

• You have muted your handset.

• You have enabled Call divert, which means that all incoming Skype calls are forwarded.

• Adjust the volume via Settings > Tones > Ring tones.

• Disable call forwarding via Settings > Call

divert > Call forward.

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I experience a bad sound quality during Skype calls.

I cannot send voicemails.

Landline and mobile phones cannot call me via SkypeIn.

• You are probably behind a router which interferes with the sound.

• Another unit (for instance a computer) is using the Internet connection.

• You are not subscribing to this service.

• You are out of Skype credits.

• In order to obtain better sound, we recommend that you open the speciﬁc port shown under Internet settings > Skype ports to incoming TCP and/or UDP trafﬁc. However, on some routers you cannot conﬁgure incoming UDP trafﬁc although you can still conﬁgure rerouting of ports with incoming TCP trafﬁc. If you are using several Skype clients on the same router, you must make sure that they are not using the same Skype Port.

• Free up bandwidth by ending other ongoing Internet trafﬁc or get an Internet connection with more bandwidth.

• You can buy SkypeOut at Check if your voicemail is active via Service

> Voicemail.

• You can buy SkypeIn at www.Skype.com.

• Check your status via Service > SkypeIn.

Settings > Advanced >

www.Skype.com.

I cannot call via my landline connection.

I cannot receive calls via my landline connection.

• People calling your SkypeIn number do not wait long enough before they hang up.

• The base station is not connected to your landline.

• The landline is out of order.

• The landline connection is occupied by another phone in the house.

• The base station is not turned on.

• You are using incorrect landline country setting.

• People calling you should allow the phone to ring at least ﬁve times before they hang up due to the delay before the SkypeIn call reaches you.

• Connect the landline to your base station.

• Check your landline connection with a traditional phone and hear if there is a dialling tone. If not, contact your landline provider.

• Check that the landline connection is not occupied.

• Turn on the base station.

• Select the correct landline country setting via

Settings > Phone settings > Landline country. Please note: The landline country

setting has no inﬂuence on Skype calls.

S U PP ORT IN FO R MAT IO N

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PROBLEM CAUSE SOLUTION

I cannot access the main menu Contacts.

• You are signed out. • Your contact list resides on a central Skype server and is therefore visible only when you are signed in. Sign in via Status > Sign in

to Skype.

I cannot see if a Skype contact is online as his or her online status is always shown as

• The contact in question has

not been authorised.

• Send an Authorisation request: From

Contacts, select Options > Advanced > Request details. Whenever a person has

accepted your request, you will be able to see his or her online status.

The main menu History is suddenly empty.

• You are signed out. • The History list is deleted whenever you sign out. Sign in via Status > Sign in to Skype. Please note: Old call details will not be restored at the next sign in.

My friends cannot ﬁ nd me on Skype by searching for my e-mai l address.

• You have not conﬁ gured your

data under My proﬁ le.

• Save your e-mail address via Status > My proﬁ le > Private. Other Skype users cannot see your e-mail address, they can only use it for searching for you if they know the address already.

The handset does not charge when placed in the charger.

• The handset is not placed correctly in the charger.

• The charger is not connected to the power outlet or it is not turned on.

• The batteries are not inserted correctly in the handset.

• Check that the charger makes a beep when the handset is placed correctly.

• Check that the power supply is connected to the outlet and that the unit is turned on.

• Check that the batteries are inserted correctl y. Use only rechargeable batteries, type Ni-MH.

I cannot turn the handset on.

• The batteries are empty.

• The batteries are not inserted correctly in the handset.

• Place the handset in the charger. The handset will turn on automatically after some time in the charger.

• Place the batteries correctly in the handset.

The display is black. • The handset is not turned on.

• The display contrast is wrong.

• Hold down for approximately two seconds to turn on the handset.

• From the idle screen, press Menu > 555, then select your preferred contrast setting.

There is no antenna symbol in the upper right hand corner of the display.

• You are too far away from the base station.

• The base station is not turned on.

• Move the handset closer to the base station.

• Turn on the base station. The red LED light must be on at all times.

(continues)

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There is no antenna symbol in the upper right hand corner of the display.

(continued)

I do not understand the language on the handset.

I cannot register the handset to the base station, the message ‘Open base station could not be found’ is shown on the handset.

No Caller ID is shown when I receive landline calls.

• The handset is not registered. • Register the handset via Settings > Cordless settings > Register handset.

• You have chosen the wrong

language.

• The base station is turned off.

• The base station is not in

registration mode.

• You are too far away from the

base station.

• You are not subscribing to this

service with your landline provider.

• From the idle screen, press Menu > 888, then select your preferred language from the list.

• Turn the base station on. The LED light on the base station must be red.

• Press the Reset button on the back of the base station, then press for Retry on the handset.

• Move the handset closer to the base station (for instance in the same room).

• Contact your landline provider.

I do not get a new line on my landline connection when sending a ﬂash (by

pressing ).

• You are using an incorrect country setting.

• Select the correct country setting via

Settings > Phone settings > Landline country.

• Select the correct country setting via

Settings > Phone settings > Landline country.

S U PP ORT IN FO R MAT IO N

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QUESTION ANSWER

Why is the DUALphone 3088 for Skype better than a Wi-Fi phone for Skype?

Where can I buy the DUALPhone 3088?

What is a DUALphone?

Is it easy to connect my DUALphone to the Internet?

Because it is more reliable (DECT), has no interference problems with other wireless devices (Wi-Fi, Bluetooth), has a much longer talk time (more than 10 hours), standby time (more than 140 hours) and range (up to 300 meters). In practice the DUALphone 3088 has a superior voice quality with increased distance between the handset and the base station/router. This is due to less packet loss and interference compared to a Wi-Fi phone. Furthermore, with the DUALphone 3088 you get a 2-in-1 telephone for both Skype and ordinary landline calls.

You can buy the DUALphone 3088 at www.skype.com and retailers. Please visit www.dualphone.net for further information.

Your DUALphone combines two phones in one unit, allowing you to use Skype, SkypeOut /SkypeIn as well as traditional telephony via landline. Thus, you can use your DUALphone on two networks, for instance allowing you to establish a conference call between users on both networks.

Yes. It only requires you to connect the base station to a power outlet and to your Internet connection. However, you might need a router/switch/hub if you want to connect more units to the same Internet connection, for instance both your computer and your DUALphone. We recommend that you use a peer2peer friendly router for this purpose.

www.dualphone.net and

Are there any special requirements on my Internet connection?

Can my DUALphone be updated with new software?

What Skype services does my DUALphone support?

Yes. You have to use an Internet connection that is “Always on”. Some broadband connections demand that you log onto the Internet every time you wish to use it, and the connection will automatically close after for example 20 minutes of inactivity. Your DUALphone does not work with such connections, only with ‘Always on’ connections. Contact your Internet provider and get an “Always on” connection. Possibly “Always on” can be enabled via your provider’s homepage.

Yes. Unlike many other products, the ﬁrmware of your DUALphone can be updated to always give you access to the latest features.

Your DUALphone supports Skype, SkypeOut, SkypeIn and Voicemail.

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What Skype features does my DUALphone support?

• Superior Skype sound quality

• Calling via Internet: Skype to other Skype users

• Calling via SkypeOut to ordinary telephone numbers

• Works with SkypeIn – enables reception of calls from ordinary telephone numbers (PSTN)

• Works with Skype VoicemailTM (view, play, delete, record personal greeting)

• Skype conference call (invited party)

• View, search and call Skype contact list

• Skype Call Forwarding

• Skype Call Waiting

• Caller Identity with Skype name and picture of calling party

• Notiﬁcation of missed calls, new voicemail

• Set your Skype online status (Ofﬂine, Away, Do Not Disturb etc.)

• View the status of your Skype contacts on the handset display

• View Call History of Skype and ordinary calls (30 entries)

• Contact list (Telephone book): 200 entries

• Create a new Skype account

• Manual and automatic sign-in to Skype account

• Edit my proﬁle

• Update notiﬁcation when new Skype and DUALphone software is available

• View Skype credits

What is SkypeOut?

What is the price of a call to ordinary phones and mobile phones via SkypeOut?

Is it expensive to use Skype with a volume based Internet connection?

Does Skype work behind a NAT router?

Does my DUALphone support several languages in the menus?

SkypeOut allows you to call ordinary phones and mobile phones at very competi tive prices. There might be restrictions applying to calls to special service numbers in certain countries.

You can make big savings. Check the prices at http://

www.skype.com/products/skypeout/rates/all_rates.html?currency=EUR

No. Skype does not take up much bandwidth. On average, Skype uses 0-0.5 Kbps during standby and 3-16 Kbps during calls.

Yes. Skype works behind most NAT routers. We recommend that you use a peer2peer friendly router.

Yes. You can choose between 12 languages: Italian, Portuguese, Polish, Spanish, Dutch, Finnish, Danish, Swedish, English, German and French

NOTE:

Russian will be available in a forthcoming ﬁrmware version.

Does my DUALphone support connections via proxy servers and ﬁrewalls with approval?

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Yes. Your DUALphone supports HTTP or HTTPS proxies, authenticating HTTPS/SSL and SOCKS5 proxies.

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In which countries has the DUALphone 3088 been approved?

Can I use the DUALphone as a conference phone?

Is it safe to call via Skype?

Is it safe to have my user data on the Skype server?

Can I make an emergency call via Skype?

The DUALphone 3088 has been approved in the following European Union Member States: Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, The Netherlands, United Kingdom. Other countries: Iceland, Liechtenstein, Norway, Bulgaria, Faroe Island, Greenland, Romania and Switzerland. Coming soon: Australia, South Africa and New Zealand.

Yes, the DUALphone 3088 has a handsfree speakerphone, just as you can be the invited party on a Skype conference call. DUALphone 3088 can also manage a 3-party call between landline and Skype calls.

Yes. All your Skype calls are encrypted, thus increasing the safety and protection of personal information.

Yes. All your proﬁle data and your contacts are located on a Skype Server, not on your DUALphone. A digital signature, based on a public and a private key, protects all proﬁle data. The public key is used to encrypt the data, allowing only the person with the right key to make the data readable again.

No. Skype does not allow emergency calls, but provided you have an active landline connection and your DUALphone is connected to the base station and the base station is connected to the landline, you can route emergency calls via this line. Please note that emergency calls can only be made when the base station is connected to the power outlet and it is turned on. The phone cannot be used during a power failure.

Can I protect myself against harassment via Skype?

Can my DUALphone use a static IP address?

Can I call ordinary phones and mobile phones via Skype?

Can ordinary phones and mobile phones call me via Skype?

Can I take my DUALphone with me and use it in another country?

What is the range of my DUALphone?

Yes. You can always block certain persons from contacting you via Skype. You can also prevent groups of persons from contacting you.

Yes. You may conﬁgure a static IP address.

Yes. However, this requires that your Skype account supports SkypeOut, a service you can buy at www.skype.com. With SkypeOut you can call ordinary phones and mobile phones at very competitive prices.

Yes. However, this requires that your Skype account supports SkypeIn, a service you can buy at www.skype.com. With SkypeIn you get an ordinary phone number that your contacts can call.

Yes. Your DUALphone can be connected to the Internet anywhere with an active Internet connection. The landline connection will also be working in other countries.

The maximum distance between the handset and the base station depends on the environment you are working in. However, you should typically have a range of some 50 metres indoors and 300 metres outdoors.

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Is the handset GAP compatible?

Can I use several handsets with the same base station?

Can I divert an incoming Skype call?

Can I check my Skype credit status?

Is there an answering machine in my DUALphone?

Can I send instant messages (chat) via my DUALphone?

Your DUALphone uses a number of features speciﬁc to Skype. Therefore we recommend that you do not use other handsets than the one provided with your DUALphone.

Yes. You will be able to use up to six handsets which can all take advantage of the same Skype account. This is a coming feature.

Yes. However, this requires you to have Skype credits on your Skype account.

Yes, you can check your Skype credits from your DUALphone handset.

Yes, provided your Skype account supports Voicemail, a service that you can buy via www.skype.com. This allows you to divert all incoming Skype calls to your voicemail.

No.

Can I associate a picture with my Skype account?

Which protocol does my DUALphone use?

How long is the talk time on fully charged batteries?

How long is the stand by time on fully charged batteries?

Do I need a computer?

Yes. However, you have to sign in to your Skype account via your computer and upload the picture from there. Skype will automatically change the uploaded picture to the correct size. In order to have the best picture quality we recommend that you upload a 96 x 96 pixel picture. You can upload in JPG (.jpg) as well as bitmap (.bmp) format.

The Skype part of your DUALphone uses a protocol of its own. The HTTP protocol is used for Firmware updates and all data transmissions are encrypted.

Minimum 10 hours.

Up to 140 hours.

No, there is no need to have a computer – simply connect the DUALPhone base station to your broadband router or modem. If you want to use the landline connection feature, you will also need to connect the base station to the landline connection.

How many Skype contacts does the DUALphone support?

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200.

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Which headset works with the DUALphone?

I don’t have a land line wall receptacle near the place where I want to put the DUALphone base station and I don’t want to do install new telephone wires between the base station and the landline receptacle. What do I do?

Does the Skype online status Do not disturb work with landline calls?

The connector is of the mono type and the plug size 2.5 mm. Please note that not all headsets will be suitable. Ask for a set with an impedance of 30 Ohms or higher. We recommend that you use the Jabra EarWave boom with a universal

2.5mm jack. (Jabra p/n 100-73030000-50).

We recommend that you purchase a wireless phone jack, which can be installed in 1 minute. Please visit

Yes, you will not be disturbed by any landline calls, but you can see the calls under missed calls

www.wireless-phonejack.com.

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CE Declaration of Conformity

This product is manufactured for RTX Products A/S. Please also refer to the introduction in the Installation Guide

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and User Manual, guarantee and safety & warranty information sheets.

The DUALphone 3088 complies with the requirements of EC directives: 99/05/EC Directive for radio facilities and telecommunication terminals

Conformity with essential requirements of Council Directive 99/05/EC is assured according to:

R&TTE Directive 99/05/EC Standard: EN301406 V 1.5.1

Additionally, the DUALphone 3088 is in conformity with the directives below:

EMC Directive 89/336/EC Standard: EN301489 – 1 V 1.5.1 Standard: EN301489 – 6 V 1.2.1

Safety Directive 77/23/EC Standard: EN60950 – 1:2001 (1st edition)

Health/SAR Recommendation 99/519/EC Standard: EN50360, EN50385

Due to existing differences between public telecommunication networks in different states, this authentication does not in itself constitute an unconditional guarantee of the successful operation of these units on every network terminal point.

Intended use:

The DUALphone 3088 is designed to switch onto the analogue telephone network via the normal telephone socket and a LAN interface on a broadband connection. Any other use is deemed as not intended use. The company does not accept any claims resulting from unauthorised alterations or modiﬁcations not described in this user manual.

Denmark, Noerresundby, 23-11-2006

Klaus Ahlbeck

RTX Products A/S

Stroemmen 6

9400 Noerresundby

Denmark

Telephone: +45 96322300

Fax: +45 96322310

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End-user license agreement from Skype

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