Dualit NX User Manual
1.A 1.B 1. C
CHOC
PODS
MILK
LOCK
1.D 1.E 1. F
2.B 2.C2.A
3.B 3.C3.A
3.E
4.C 4.D 4.E
5.B 5.C5.A
5.E 5.F5.D
6.B 6.C6.A
4.A 4.B
3.D
3.F
1 2
DESCALER
SUITABLE
FOR COFFEE
MACHINE
DESCALER
WATER
WATER
6.D 6.E 6.F
7.B 7.C7.A
7.E 7.F7.D
8.B
8.E
8.A
8.D
8.C
8.F
9.A 9. B 9.C
9.D 9.E 9.F
9.G 9.H 9. I
10.A 10.B 10.C
10.D 10.E 10. F
IMPORTANT SAFETY PRECAUTIONS
When using electrical appliances, basic safety
precautions should always be followed, including
the following:
READ ALL
INSTRUCTIONS
BEFORE USING THE COFFEE MACHINE.
KEEP THESE INSTRUCTIONS FOR
FUTURE REFERENCE.
IMPORTANT
SAFETY
PRECAUTIONS
• THIS IS AN ATTENDED
APPLIANCE. Do not leave unattended
during use, unplug after each use (risk
of re if an unattended appliance is left
operating or plugged in).
• This appliance must not be used by
children younger than 8 years old and
persons with very extensive and complex
disabilities. Children aged 8-14 years and
persons with reduced physical, sensory or
mental capabilities or lack of experience and
knowledge shall not use this appliance, unless
they are supervised and have been given
instruction concerning the use of the appliance
in a safe way and understand the hazards
involved. Children shall not play with the
appliance. Cleaning and user maintenance shall
not be made by children unless they are older
than 8 and supervised. Keep the appliance and
its cord out of reach of children less than 8
years old.
• Do not use outdoors. This appliance is
intended for indoor household use only.
If the appliance is used improperly or for
professional or semi-professional purposes or
if it is not used according to these instructions
the Guarantee becomes invalid and Dualit
refuses any liability for damage caused.
Electrical safety
• To protect against re, electric shock and
injury to persons. Do not immerse the main
cord, plug or appliance in water or other liquid.
• Ensure that the voltage of the appliance
corresponds to that of the mains supply.
• Do not operate any appliance with a
damaged lead or plug, or after the appliance
malfunctions or has been damaged, cracked
or dropped in any manner. Return appliance
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IMPORTANT SAFETY PRECAUTIONS
to the nearest authorized service facility for
examination, repair or adjustment.
• The power supply cable should not be
allowed to come into contact with hot
surfaces.
• This appliance conforms to directive 89/336
CEE regarding electromagnetic compatibility.
• Dualit does not recommend using extension
cables as they may cause damage or accidents.
• Always attach plug to appliances rst, then
plug cord into the wall outlet. To disconnect
any control to “off”, then remove plug from
wall outlet.
• Never touch the cable with wet hands.
• The use of extension cables not authorised
by the manufacturer may cause damage or
accidents.
• If there is internal water leakage, do not
operate the coffee maker and unplug it at once
in order to avoid electrical hazard.
General safety
• Do not touch hot surfaces. Use handles or
knobs.
• Close supervision is necessary when any
appliance is used by or near children.
• Unplug from outlet when not in use and
before cleaning. Allow to cool before putting
on or taking off parts, and before cleaning the
appliances.
• The use of accessory attachments not
recommended by the appliance manufacturer
may result in re, electric shock or injury to
persons.
• Do not let cord hang over edge of table or
counter, or touch hot surfaces.
• Do not place on or near a hot gas or electric
burner, or in a heated oven.
• Do not use appliance for other than intended
use.
• Do not touch the metal parts, the lter
holder or its housing when the appliance is in
use, as this may cause burns or scalding.
• Do not lift the appliance up using the
water tank or cup rails. Only hold the appliance
body.
• Do not place the appliance on a polished
wood or permeable surface, it could damage
the surface.
• Do not place the coffee machine on a metal
tray or other metal surface during use.
• Do not place on a tray or surface that
may collect liquid.
• Do not operate on an uneven surface.
• Do not use the appliance without water as
this may cause damage to the pump/boiler.
• Do not leave the appliance in a room with
a temperature below 0°C, as any water
remaining in the appliance could freeze and
cause damage.
• Before relling the water tank, unplug the
appliance from the mains.
• Do not overll the water tank.
• Do not use sparkling water (with carbon
dioxide).
• Never ll the water tank with hot or boiling
water.
• Only use the appliance with the drip tray
correctly tted.
• The appliance is not designed for commercial
or industrial use; it is for domestic use only.
• Turn the appliance and main power off
when not in use, risk of re.
• Do not use scouring pad or abrasive cleaner
on the main body.
• Do not use if dropped, cracked or damaged.
• To prevent damage to the appliance do not
use alkaline cleaning agents when cleaning, use
a soft cloth and a mild detergent.
• Steam and hot water hazard. Do not get into
direct contact with hot liquid and steam.
• Do not come into contact with the coffee
outlet, risk of scalding.
• We recommend that the appliance is
plugged into a socket that has no other
appliance connected to it. Failure to do this
may cause an overload, trip a circuit breaker
or blow a fuse. Preferably the socket outlet
should be protected by a residual current
device (RCD).
• Never use a damaged or deformed capsule;
water could ow around the capsule
damaging the appliance and causing scalding.
SAVE THESE
INSTRUCTIONS
• This appliance has a polarized plug (one
blade is wider than the other). To reduce
the risk of electric shock, this plug is intended
3 4
THE CAPSULE PIERCING TOOL
1
Choose your capsule (if your capsule does not require piercing, skip to page 10, g 2.B):
1
Please note we continually strive to improve our capsules to ensure optimum extraction,
therefore capsule types may vary.
*Nespresso® trademark is owned by Société des Produits Nestlé S.A.
Yes, required Not required
CAPSULE TYPES
PIERCER REQUIREMENT TO ACTIVATE CAPSULE AND INDUCE EXTRACTION:
Nespresso®*
capsules
1
Dualit NX
Capsules (version
1)
1
Dualit NX
Capsules (version
2)
Dualit
Compostable
Capsules
Dualit Fine Tea
Capsules
2
CAUTION! Sharp blades,
use with care.
3
Place capsule on a at
surface. Place capsule piercer
over capsule.
4
Gently apply pressure.
Ensure capsule piercer
meets with capsule rim.
Capsule is ready to use.
IMPORTANT SAFETY PRECAUTIONS
to t into a polarized outlet only one way.
If the plug does not t fully into the outlet,
reverse the plug. If it still does not t, contact a
qualied electrician. Do not attempt to modify
the plug in any way.
• A short power-supply cord should be used
to reduce the risk resulting from becoming
entangled in or tripping over a longer cord.
Extension cords are available and may be used
if care is exercised in their use. If extension
cord is used:
1) The marked electrical rating of the cord set
or extension cord should be at least as great as
the electrical rating of the appliance; and
2) The cord should be arranged so that it will
not drape over the countertop or tabletop
where it can be pulled on by children or
tripped over unintentionally.
3) If the appliance is of the grounded type, the
extension cord should be a grounding-type
3-wire cord anywhere inside
In the interest of improving products, Dualit Ltd.
reserves the right to change the product specication
without prior notice.
All illustrations are for representation only, your model
may vary from illustrations shown.
INSTRUCTIONS ON ENVIRONMENT
PROTECTION
Do not dispose this product in the usual household
garbage at the end of its life cycle.
Please hand it over to a collection
point for the recycling of electrical and
electronic appliances. The symbol on
the product, the instruction of use or
the packaging will inform you about the
methods of disposal. The materials are
recyclable as mentioned on its marking. By recycling,
material recycling or other forms of re-utilization of old
appliances you are making an important contribution
to protect our environment. Please enquire at the
community administration for the authorised disposal
location.
IMPORTANT: BEFORE
FIRST USE
• Read this instruction manual before you
start using the coffee machine. It gives you
important safety information and will ensure
you get the most out of your Dualit product.
• Keep this manual and your proof of purchase
in a safe place.
• Don’t forget to register your product at
www.dualit.com/register
• The coffee machine must be ushed through
with water before the rst use.
• Follow the instructions as if priming the
appliance, page 10, leave the lter holder
or NX adapter empty, i.e. no lter, no NX
capsule and no ground coffee. Empty the
whole water tank through the steam wand
and coffee lter; this will rinse the internals
ready for brewing coffee.
• Rell the tank and steam as per
instructions on page 12 for 15 seconds
then dispense hot water as shown on
page 12 for 15 seconds.
• Before they are used the lter holder,
measuring spoon, lters, water tank and froth
nozzle must be washed with detergent and
lukewarm water, then rinsed and dried.
• NOTE: The control knob may be harder to
turn when the machine is new. This will loosen
with use.
Patent: ZL201320362449.3
Unpack the box with care, keeping all the packaging
materials until you are satised everything is present
and in working order. Once satised remove any tags
from the appliance body and recycle the packaging
appropriately. Do not remove tags from the cord. You
may wish to keep the box to store your appliance.
English
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MAINTENANCE KIT.
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Power indicator light
Power button
Coffee/off/steam
Control knob
Brewhead, shower head
and gasket
Filter holder
Removable drip tray
and non-slip mat
Tray full indicator
Non-slip rubber feet
Cup holding plate with rail
1.5 Litre removable
water tank
Temperature indicator
Steam/water selector
Steam wand
Froth nozzle
Ese pod lter
1 Cup lter
2 Cup lter
7G measuring spoon with
integrated tamper
20X lter Papers
Filter pin
Steam pin
NX adapter
NX holder
Capsule Piercing Tool
NX
®
Adapter Seal
English
5 6
TAMP
With the other end of the
measuring spoon, ‘tamp’ the
coffee grounds LIGHTLY.
Tamping too hard, will stop
water owing through the
ground coffee.
WIPE
Wipe the edge of the cup
lter clean. If you don’t, a
water tight seal will not form
and water or coffee will leak
from the brewhead.
4.D
USING GROUND COFFEE
Ground coffee only has a three-day shelf-life, so grind only what you need. Use a medium grind
suitable for espresso machines. Too ne might block your lter, too coarse will mean you get a
weak, under-extracted espresso.
THE FILTER
Select the appropriate sized
cup lter depending on
whether you are making one
espresso, a double or two
singles. Make sure it’s dry.
FILTER PAPER
IMPORTANT NOTICE:
Some very small coffee
grounds can block the cup
lters. To prolong the life of
your machine use the enclosed
lter papers with each serving.
7 GRAM DOSE
Using the measuring spoon,
measure out one level
spoon per serving into the
cup lter. Use 2 level spoons
if using the 2 cup lter.
4.B 4.C
4.E
4.A
THE ESPRESSO SHOT
The basis of all the coffee drinks is the espresso shot.
ATTACH HOLDER
Align the holder with the open
lock symbol, insert, then rotate
60o past the closed lock symbol.
Ensure the holder is fully
locked before dispensing.
CUPS OR MUG
Place 1 or 2 warmed cups
or a mug under the nozzles
of the lter holder. Make
sure your cups are directly
under both nozzles.
TURN ON
To extract your espresso,
turn the control knob
anti-clockwise to the cup
symbol. You will hear the
pump operating.
5.A 5.B 5.C
EXTRACTION
The espresso will ow out of
the lter nozzles. This may
take a few seconds. The
temperature light may cycle
on / off; this is normal
TURN OFF
When the cup has been
lled to the desired level
(about 15-20 seconds for an
espresso) turn the control
knob to the ‘0’. Then press
the power button and UNPLUG
AFTER EACH USE.
CLEAN FILTER
When using the lter holder,
knock out the grounds over a
bin. Rinse the lter under
running water to remove any
coffee grounds. Use the lter
pin to unblock if required.
5.D 5.E 5.F
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FROTHING MILK
IMPORTANT NOTICE: After each use, wipe the steam wand and ush the inside of the
wand by dispensing water and some steam through the wand.
SELECT STEAM
Set the steam/water selector
to the steam setting. The
temperature indicator will
go out when the correct
temperature has been reached.
ATTACH NOZZLE
Put the froth nozzle on
the end of the steam wand.
Push up against the stopper
shown above. Caution: Wand
may be hot.
POSITION JUG
Use 75 - 200ml of cold
semi-skimmed milk in a
stainless steel jug. Position the
head of the froth nozzle just
under the surface of the milk.
6.A 6.B 6.C
USING ESE COFFEE PODS
ESE (Easy Serving Espresso) pods are individually wrapped and pre-tamped
ensuring the perfect espresso every time. Look for the ESE logo on compatible coffee pods.
PURCHASE PODS
Coffee pods are available
directly from
www.dualit.com/pods or
call Dualit sales on 01293
652 500 (UK delivery only).
THE ESE FILTER
Select the ESE pod lter and
snap into the lter holder.
INSERT POD
Place one fresh coffee pod
into the ESE lter. Each pod
is individually wrapped so
you only use what you
need.
3.A 3.B 3.C
CHECK SEAL
Make sure there is no gap between
the pod and lter edge, or water
will ow round the pod and your
espresso will be diluted.
TUCK TAB
Make sure all the paper is
tucked inside the lter
before attaching the lter
holder to the brewhead.
REMOVE WITH TAB
Use the tab to remove the
pod once the coffee has
been made.
3.D 3.E 3.F
PRIMING - BEFORE EACH COFFEE
The brewhead, lter holder and cup must be the correct operating temperature
before the rst use. Thereafter subsequent cups must be pre-warmed before
EACH coffee.
FILL WATER TANK
Fill the water tank with
water; do not go above the
‘MAX’ mark. You will see air
bubbles at the connection
when correctly located.
TURN ON
Press the power
button to turn on. The
thermobloc water heater
system is now heating to the
correct temperature.
WAIT 40
SECONDS
The temperature neon will
go out once the thermobloc
is at the correct operating
temperature.
1.A
1.B 1.C
PRE-HEAT FILTER
HOLDER
Dispense a mug full of
water (min 240ml) through
the machine. Ensure NO
coffee is in the cup lter
holder.
WARM CUP
If you like your coffee extra
hot, the serving cup or mug
must be warmed through
before EACH coffee.
READY
Discard the water from the
pre-warmed cup or mug, dry
and place back under the
lter holder and your
machine is ready to go.
1.D
1.E 1.F
USING TEA & NX COFFEE CAPSULES
Every capsule is a sealed masterpiece of avour. Choose your favourite, unlock the aroma
and enjoy.
THE NX ADAPTER
Select the NX adapter and NX
holder.
INSERT CAPSULE
Pierce the capsule if required
(see page 9) then place in the
NX holder and align the adaptor.
ASSEMBLE
Lower the adapter to
assemble and lock capsule
in holder.
2.A
2.B 2.C
TEA: For a tea cup (150-180ml) we recommend using 1 capsule (depending on your strength
preference). For a mug (250ml) use 2 capsules.
COFFEE: We recommend extracting 50 to a maximum of 100ml from 1 Lungo capsule. For all other
avours extract 25-35ml to make an espresso. For larger volumes of coffee, use another capsule.
NOTE: For a hotter drink, warm the cup rst with a shot of hot water and discard.
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7 8
ANY OTHER SERVICING SHOULD BE PERFORMED BY AUTHORIZED
SERVICE REPRESENTATIVE.
CLEANING - MONTHLY
BEFORE CLEANING, ENSURE THE MACHINE IS SWITCHED OFF, UNPLUGGED
AND ALLOWED TO COOL. USE DUALIT CAPSULES OR ESE PODS TO REDUCE
FREQUENCY OF CLEANING.
WIPE BREWHEAD
Wipe the entire brewhead
area and ensure it is
completely free of coffee
grounds. Fine coffee grounds
can block the showerhead.
UNSCREW
Using a screwdriver and
hammer, gently tap the
screw to dislodge any dried
coffee. Then unscrew
anti-clockwise.
CLEAN BREWHEAD
Thoroughly clean the
showerhead and gasket to
remove any coffee grounds.
Use the lter pin to unblock
or rinse in suds.
9.A 9.B 9.C
UNBLOCK FILTER
Filters often get blocked with
prolonged use. To unblock,
use the pin supplied and
push through the central
hole on both sides of the
lter to unblock.
UNSCREW
Locate the measuring spoon
onto the steam wand nut.
Unscrew anti-clockwise and
remove.
CLEAN THE
STEAM WAND
Use the steam pin to remove
dried milk from inside the
steam wand. Use the measuring
spoon to place the nut back
on the steam wand. Screw
clockwise until tight.
9.D 9.E 9.F
FLUSH THE
STEAM WAND
IMPORTANT NOTICE:
Turn on your machine. Flush
the steam wand by dispensing
water or steam to remove any
milk residue from inside the
steam wand.
REPLACEMENT
STEAM WAND
If the steam wand is completely
blocked, it is possible to remove
the wand assembly for cleaning.
Visit our service section on
www.dualit.com/support for
replacement advise or to
purchase spare parts.
FILTER PAPER
Remember to use lter papers.
These can help to prevent
lter blockages. These are
available from
www.dualit.com/lterpapers
or by calling Dualit customer
service on 01293 652 500
(UK only).
DESCALE REGULARLY
IMPORTANT NOTICE: PRODUCT FAILURE DUE TO THE BUILD UP OF
LIMESCALE IS NOT COVERED BY GUARANTEE - DESCALE REGULARLY.
THE DESCALER
Ensure that the descaling
product is suitable for
coffee machines. FOLLOW
THE INSTRUCTIONS
ON THE PACK.
FILL TANK
Fill the water tank with the
descaling solution.
DESCALE
Place a large container on
the drip tray. Operate as if
making coffee. Continue
until the tank is empty.
DESCALE FILTERS
Place the lters in a container
and soak in descaling solution.
RINSE TANK
AND FLUSH
Rinse the water tank and ll
with water. Operate as if making
coffee and ush water through
the machine. This will remove any
traces of the descaling solution.
STORAGE
Store the cleaned coffee
machine unplugged with no
coffee in the lter and with
the water tank empty.
9.G 9.H 9.I
10.A
10.D
10.B
10.E
10.C
10.F
START STEAM
Turn the control knob to the
steam position. You will hear
the pump operating; this is
quitenormal. Steam will begin
to ow.
STOP STEAMING
Once you have the desired
amount of frothed milk, turn
the control knob to the ‘off’
position then move the jug
away from the nozzle.
FLUSH AND WIPE
IMPORTANT NOTICE:
After each use, ush the steam
wand by dispensing water or
steam to remove any milk
residue from inside the steam
wand. Wipe the steam wand.
6.D 6.E 6.F
DISPENSING HOT WATER
CAUTION: WATER WILL BE HOT AND BE DISPENSED AT HIGH PRESSURE.
SUBMERGE THE WAND TO REDUCE SPLASHING.
PREPARE
Remove the froth nozzle from
the steam wand. Caution: Wand
may be hot. Ensure the water
tank is lled with water.
SELECT WATER
Set the steam/water
selector switch to the water
setting.
WAIT 40 SECONDS
Wait for the temperature
indicator to go out.
7.A 7.B 7.C
INSERT WAND
Insert into a deep jug or
teapot and point the wand
to a side wall to reduce
splashback.
START DISPENSING
Turn the control knob to
the steam/water position to
start the water owing. You
will hear the pump; this is
quite normal.
STOP DISPENSING
To stop the ow, turn the
control knob to the ‘off’
position. The machine will
purge to get ready for the
next coffee.
7.D 7.E 7.F
CLEANING - AFTER EACH USE
BEFORE CLEANING, MAKE SURE THE MACHINE IS SWITCHED OFF,
UNPLUGGED AND ALLOWED TO COOL. Do not wash any of the
plastic accessories in a dishwasher.
THE FILTERS
Turn the lter holder upside
down over a bin and knock
out the grounds. Be careful
not to throw away the cup
lter.
DRIP TRAY
Empty the drip tray regularly. If
the red tray full indicator is
visable, empty immediately.
Remove the non-slip mat and
rinse after each use.
THE NOZZLE
Pull the froth nozzle off the
wand and wash under
running water to remove
any milk residue.
8.A 8.B 8.C
WIPE THE WAND
After each use, clean the wand
with a damp cloth. There should
be no milk residue visible.
FLUSH THE
STEAM WAND
IMPORTANT NOTICE: After
each use, ush the steam wand by
dispensing water or steam, this will
remove any milk residue from
inside the steam wand.
EMPTY WATER
Empty and rinse out after
each session and rell with
fresh water just before you
make your next round of
espresso.
8.D 8.E 8.F
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9 10
TROUBLESHOOTING GUIDE
POSSIBLE CAUSE(S) SOLUTION(S)
WATER DRIPPING FROM THE BREWHEAD WHEN STEAMING
1. Excess water in the brewhead is left
over from previous operation.
1. This is not cause for concern. This will
automatically stop when the machine has
nished steaming.
MY MACHINE IS MAKING A LOUD AND CONTINUOUS PUMPING NOISE
1. Water tank is not correctly seated in
position.
1. Locate water tank (g 1A).
2. Water tank is empty. 2. Fill water tank (g 1A).
MY MACHINE HAS STOPPED DURING USE
1. Water tank is empty. 1. To prevent an air lock rstly remove the lter
holder. Fill water tank (g 1A). Your machine is
now ready to extract your next coffee.
MY MACHINE IS NOT WORKING
THE LIGHTS ARE OFF AND THE MACHINE CEASES TO OPERATE
1. Fuse may have failed. 1. Check and replace the fuse.
2. Contact the Dualit customer helpline on
+44 (0)1293 652 500
MY MACHINE IS NOT DISPENSING CORRECT AMOUNT OF COFFEE OR TEA
1. The ow of the coffee is too long/short. 1. For your desired amount of coffee, let the
machine run for longer if ow is too short/stop
machine earlier if ow is too long.
STEAM IS VENTING FROM THE DRIP TRAY
1. Water is being purged through the
machine to reduce operating temperature
ready for the next coffee
1. This is not cause for concern. This will
automatically stop when the machine has
nished purging.
MY COFFEE OR TEA IS NOT HOT ENOUGH
1. Thermobloc has not reached the correct
temperature.
1. Pre-heat the thermobloc (g 1A, 1B, 1C)
2. Filter holder is not pre-heated. 2. Prime machine. (g 1D).
3. Cup or mug is not pre-warmed. 3. Warm cup (g 1E).
MY CAPSULE DEFORMS AND NO COFFEE FLOWS
1. Capsule requires piercing. 1. See Capsule Types table (page 9, g 1) to see
if you require the Capsule Piercing Tool.
TROUBLESHOOTING GUIDE
TEST RESULT SOLUTION(S)
NO COFFEE FLOWING FROM BREWHEAD
THE TAMP TEST
Dispense water through
the brewhead with the cup
lter in place. Ensure NO
coffee is in the lter.
If you see no water after
7 seconds STOP the test .
No water 1. Water tank is not correctly seated in position.
Locate water tank (g 1A).
Water
ow
improves
1. The showerhead and cup lter may be
blocked. Clean showerhead and cup lter (g
9A-9D). You may also need to descale the
machine (g 10A-10F).
2. You may be tamping too hard.
LIGHTLY ‘tamp’ the coffee grounds (g 4D).
3. The cup lter is blocked because the coffee
grind is too ne.
Ensure you are using setting 3-5 on the Dualit
coffee grinder or use a pre-ground coffee
suitable for espresso machines. Clean the cup
lter (g 9D).
4. There is too much coffee in the cup lter.
Use the measuring spoon (g 4C).
NO COFFEE OR TEA FLOWING WHEN USING THE NX
®
ADAPTOR
THE NX
®
ADAPTOR
TEST
Dispense water through
the NX® Adaptor. Ensure
NO capsule is inside.
No water 1. Water tank is not correctly seated in position.
Locate water tank (g 1A).
Water in
drip tray
1. The showerhead and NX
®
adaptor may be
blocked. Remove the showerhead and clean.
Use the lter pin to clean out the holes in
the NX® adaptor. Descale your machine with
the NX® adaptor locked tightly in place. (g
10A-10F).
Water
ow
improves
1. The coffee/tea in the capsule is stale.
Check capsule best before date on the capsule
packaging.
2. Capsule needs piercing, see page 9.
3. We recommend only the use of Dualit
capsules.
Water
leaking
from
NX®
Adaptor
1. Check the NX
®
Adaptor Seal is there and has
not split.
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