Warning: When using equipment connected t o the telephone network, always follow
the basic safety instructions provided with this product. Save these instructions for
future reference. Inform the end-user of the safety precautions t hat must be observed
when operating t his equipment.
Before Installing The Equipment
Ensure your package includes the following items:
l Installation and User manuals, includingthe SAFETY INSTRUCTIONS.
READ and SAVE these instructions!
Follow all WARNINGS AND INSTRUCTIONS specified within this doc-
ument and/or on t he equipment.
l iotega alarm controller
l Power Supply, direct plug-in
l Ethernet cable
Selecting A Suitable Location For The Alarm Controller
Use the following list as a guide t o find a suitable location to install t his equipment:
l Locate near a power outlet.
l Select a location free from vibration and shock.
l Place alarm controller on aflat, stable surface and follow the inst allation
instructions.
Do NOT locate t his product where people may walk on the secondary circuit cable(s).
Do NOT connect alarm controller t o electrical the same circuit as largeappliances.
Do NOT select a location that exposes your alarm controller to direct sunlight, excess-
ive heat, moisture, vapors, chemicals or dust.
Do NOT inst all t his equipment near water. (e.g., bath tub, kitc hen/laundry sink, wet
basement, neara swimming pool).
Do NOT inst all t his equipment and accessories in areas whererisk of explosion
exists.
Do NOT connect this equipment to electrical outlets controlled by wall switches or
automatic timers.
AVOID interference sources.
AVOID installing equipment near heaters, air conditioners, ventilators, and
refrigerators.
AVOID locating equipment c lose to or on top of large metal objects (e.g., wall
studs).
See "Locating Detectors and Escape Plan" on page 1 for information onlocating
smoke and CO detectors.
SAFETY Precautions Required During Installation
l NEVER install this equipment during a lightning storm.
l Position c ables so that accidents can not occur. Connected cables must
NOT be subject to excessive mechanical strain.
l Use only the power supply provided with this equipment. Use of unauthorized
power supplies may cause damage.
WARNING: THIS EQUIPMENT HAS NO MAINS ON/OFF SWITCH. THE
PLUG OF THE DIRECT PLUG-IN POWER SUPPLYIS INTENDED TO
SERVE AS THE DISCONNECTING DEVICE IF T HE EQUIPMENT MUST
BE QUICKLY DISCONNECTED. IT IS IMPERATIVE THAT ACCESS TO
THE MAINS PLUG AND ASSOCIATED MAINS SOCKET/OUTLET IS
NEVER OBSTRUCTED.
IMPORTANT NOTE FORNORTHAMERICA!
This alarm system must be installed and used within an environment that
provides the pollution degree max 2 and over-voltages category II NONHAZARDOUS LOCATIONS, indoor only. The equipment is DIRECT
PLUG-IN (external transformer) and is designed to be installed, serviced
and/or repaired by service persons only; [service person is defined as a
person having the appropriate technical training and experience necessary
to be aware of hazards to which that person maybe exposed in performing
a taskand of measures to minimize the risks to that person or other
persons]. Thisequipment has no mains on/off switch; if the equipment must
be quicklydisconnected, the plug of the direct plug-in power supplyis
intended to serve as the disconnecting device; it isimperative that accessto
the mainsplug and associated mainssocket/outlet,is never obstructed.
There are no parts replaceable by the end-user within this equipment. The
wiring (cables) used for installation of the alarm system and accessories,
shallbe insulated with PVC, TFE, PTFE, FEP, Neoprene or Polyamide.
(a) Internal wiring must be routed in amanner that prevents:
- Excessive strain or loosening of wire on terminal connections;
- Damage of conductor insulation
(b) Disposal of used batteries must be made in accordance with local waste
recovery and recycling regulations.
(c) Before servicing, DISCONNECT the power.
(d) DO NOT route anywiring over circuit boards.
(e) The installer isresponsible to ensure that a readily accessible disconnect
device is incorporated in the building for permanently connected
installations.
The power supplymust be ClassII, FAIL SAFE with double or reinforced
insulation between the PRIMARY and SECONDARY
CIRCUIT/ENCLOSURE and be an approved type acceptable to the local
authorities. All national wiring rules must be observed.
IMPORTANT NOTE FORINTERNATIONALMARKET (EU,
AUS, NZ)!
This equipment is stationary-fixed and must be installed byService Persons
only (Service Person isdefined asa person having the appropriate technical
training and experience necessary to be aware of hazards to which that
person may be exposed in performing a task and of measures to minimize
the risks to that person or other persons). It must be installed and used
within an environment that providesthe pollution degree max 2, over
voltagescategory II, in non-hazardous, indoor locationsonly. When using
equipment connected to the mains and/or to the telecommunication
network, there are basic safety instructions that should always be followed.
Refer to the safety instructions provided with thisproduct and save them for
future reference. To reduce the riskof fire, electric shock and/or injury,
observe the following: Do not attempt to service this product yourself.
Opening or removing the cover mayexpose you to dangerous voltage or
other risk. Refer servicing to qualified service persons. Use authorized
accessories only with this equipment. DO NOT leave and/or depositANY
object on the top of the cabinet of this equipment! The cabinet as it is
installed on the wall is not designed to support any supplementary weight!
Do not spill any liquidson the cabinet or equipment. Do not touch the
equipment and its connected cables during an electricalstorm; there may be
a risk of electric shock. Never touchuninsulated wires or terminals unless
the equipment has been disconnected from the mains supply and from the
telecommunication network! Ensure that cables are positioned so that
accidents cannot occur. Connected cables must not be subject to excessive
mechanicalstrain. Do not use the Alarm system to report a gasleak if the
system is near a leak.
These safety instructions should not prevent you from contacting
the distributor and/or the manufacturer to obtain any further cla-
rification and/or answers to your concerns.
- 1 -
Section 1: Introduction
Section 1: Introduction
1.1 About the System
The iotega is an easy to use, wireless security and home automation panel. iotega supports a range of wireless devices via
PowerG or Z-Wave.
Installers set up and configure the panel through a smartphone app or cloud-based portal. End users also interact with the
iotega using an intuitive smartphone app, web portal or optional wirefree and touchscreen keypads.
1.1.1 Available Models
The following alarm controller models are available:
l WS900
l WS901
Note: Not all models are available in all markets. Only WS900 supports two-way audio.
Model Differences
The table below lists the features of each alarm system model.
Wireless Outdoor PG PIR + camera motion detectorPGx944
Wireless curtain motion detectorPGx924
UL
Wireless dual tech motion detectorPGx984(P)
Wireless mirror motion detectorPGx974(P)
Wireless outdoor motion detectorPGx994
Wireless glass break detectorPGx912, PGx922
Wireless shock detectorPGx935
Wireless flood detectorPGx985
Wireless temperature detector (indoor use)PGx905
Wireless 4-button keyPGx939ULPGx929
UL
UL
UL
UL
UL**
UL**
UL
Wireless panic keyPGx938
Wireless 2-button keyPGx949
Wireless indoor sirenPGx901
Wireless outdoor sirenPGx911
Wireless repeaterPGx920
UL
UL
UL
UL
IP Devices
These supplementary devices have not been evaluated by UL/ULC for compatibility with the alarm control panel.
CameraWi-Fi IP CameraSee the Smarttech portal for available
models
TouchpadWi-Fi Touchscreen (dedicated as a system
WS9TCHW
keypad)
PhoneCellular Phone w/Wi-FiiOS/Android based
- 3 -
Section 1: Introduction
Z-Wave Devices
See the Smarttech portal for a complete list of supported Z-Wave devices.
Note: These supplementary devices have not been evaluated by UL/ULC for compatibility with the alarm control panel.
Central Monitoring Station Receivers
ReceiverSur-Gard System I-IP ReceiverSG-System I-IP
ReceiverSur-Gard System II ReceiverSG-System II
ReceiverSur-Gard System III ReceiverSG-System III
ReceiverSur-Gard System IV ReceiverSG-System IV
ReceiverSur-Gard System 5 ReceiverSG-System 5
* Touchscreen device not evaluated by UL/ULC
**These devices shall not be used in UL/ULC listed installations.
- 4 -
Section 1: Introduction
1.3 Specifications
Zone Configuration
l 128 wireless zones
l 18 zone types and 9 programmable zone attributes
l 4 touchscreen keypads supported (not evaluated by UL/ULC)
l 4 wirefree keypads (not evaluated by UL/ULC)
l 16 wireless sirens
l 8 wireless repeaters
l 32 wireless keys supported
l 8 wireless repeaters supported. Note that more than one wireless repeater shall be installed in a given fire alarm sig-
naling system to provide a redundant RF transmission path.
Access Codes
l Up to 100 access codes, plus one installer code and one duress code
l Programmable attributes and partition assignment for each user code
Warning Device Output
l Integral sounder capable of 85 dB @ 3m
l 2 remote, wireless indoor/outdoor warning devices supported: models PGx901 (indoor), PGx911 (outdoor)
l Programmable as steady, pulsed, temporal three (as per ISO8201) or temporal four (CO alarm)
l Warning device sounds alarms in the following priority: Fire, CO, Burglary
Memory
l 128MB RAM
l 4GB eMMC solid-state drive
l 128MB embedded FLASH memory
Power Supply - North America
Transformer:
Primary: 120VAC, 0.35A, 60Hz Class II
Secondary: 12VDC, 1.16A
Standard Battery
l Model: DSC model 17000178, 7.4V,1.0Ah lithium-Ion, rechargeable (Note: This battery pack shall not be used with
UL/ULC Household Fire Alarm Signaling system)
l Backup time: 4 hours
l Recharging time to 85%: 24 hours (UL)
l Low battery threshold: 7.3V
l Low battery restore: 7.4V
l Battery Critical Shutdown: 6.1V
l Battery lifespan: 3-5 years
Extended Battery
l Model: DSC model 17000179, 7.4V, 4.5Ah, lithium-Ion, rechargeable
l backup time: 24 hours
l Recharging time to 85%: 24 hours (UL)
l Low battery threshold: 7.3V
l Low battery restore: 7.4V
- 5 -
Section 1: Introduction
l Battery Critical Shutdown: 6.2V
l Battery lifespan: 3-5 years
Operating Environmental Conditions
l Temperature range: UL= 0°C to +49°C (32°F-120°F), EN= -10°C to 55°C (50°F-131°F)
l Relative humidity: <93% non condensing
Alarm Transmitter Equipment (ATE) Specification
l Communications over cellular or Ethernet
l Supports SIA and Contact ID
l Complies with TS203 021-1, -2, -3 Telecom equipment requirements and EN50136-1-1, EN50136-2-1, EN50136-2-3
ATS 2
l Compliant with EN50136-1-1, EN50136-2-1 ATS2 requirements
System Supervision Features
The iotega continuously monitors a number of possible trouble conditions and provides audible and visual indication at the
keypad if a trouble is present. Trouble conditions include:
l AC power failure
l Zone trouble
l Fire trouble
l Communicator trouble
l Low battery condition
l RF jam
l Failure to communicate
l Module fault (supervisory or tamper)
Additional Features
l 2-way audio Talk/Listen support*
l Audio verification*
l Quick arming
l User, partition, module, zone and system labels
* Not evaluated by UL.
- 6 -
Section 2: Installation
Section 2: Installation
2.1 Alarm Controller Installation
Installing the iotega consists of connecting and powering up the hardware, as well as configuring the device using the
installer portal.
An typical installation includes the following steps:
1. Install the hardware
2. Create an account for the panel
3. Assign a service plan
4. Add a gateway
5. Create a master contact
6. Enroll sensors and other devices
7. Select Go Live on the Accounts: Summary page to bring the iotega online.
8. Test panel operation
To install the iotega:
1. Locate the panel on a flat surface in close proximity to AC power and a wireless router.
2. Remove the plastic pull tab from the access cover on the back of the panel to activate the battery. If the battery is not
installed, see Installing a new Battery below.
3. Connect the Ethernet cable to the port on the back of the panel. Connect the other end of the cable to the wireless
router.
Note: For EN installations, use only the supplied Ethernet cable.
4. Connect the barrel jack of the plug-in adapter to the power connector on the back of the panel. Route the power
cable through the strain relief channel on the bottom of the panel then plug the adapter into an AC outlet. The iotega
powers up once connected to AC.
The power-up sequence is as follows:
l The integrated keypad numbers illuminate in sequence until the power up sequence is complete.
l After approximately 40 seconds the Power LED illuminates.
l The Ethernet Link Speed LED illuminates steady green and the Ethernet Link Activity LED flashes rapidly to
indicate that a connection is being made to the Tyco cloud.
l After several minutes, depending on network speed, the Remote Connection LED illuminates steady green
(or flashing green if installer access window is enabled), indicating that a connection has been established.
For more information on LED indicators, see on page 9.
Note: If the Remote Connection Status LED flashes red, the panel may be having difficulty connecting to the TycoOn serv-
ers. Restarting the panel may remedy the issue. The following UDP ports must be open: 1234, 1235, and 1236. If the prob-
lem persists, contact DSC technical support.
Note: When replacing the battery, use battery pack suitable for the application. Refer to on page 5.