DSC TL280, TL280R Installation Manual

TL280(R)

Internet Alarm Communicator - International

Installation Manual V4.1

Warning: This manual contains informationon limitations regarding product use and function and inform-

ationon the limitationsas tothe liability of themanufacturer. Theentire manualshouldbe carefullyread.

Table of Contents 2 WARNING: Installerplease read carefully 3 General 4 Model Information 4 Panel Mounting 4 Features 4 EN50131-1 InstallationRequirements 4 Technical Specifications, Ratings and Compatibility 5 Pre Installation Configuration 5 Communicator InstallationConfiguration 6 Installing Communicator in Panel 6 InitialPanel Programming 8 Communicator Status LEDs 9 Communicator Troubleshooting 10 Ethernet Programming Options 11 Ethernet Cellular Programming Worksheets 22 Warranty 25 EULA 25 Regulatory Information 26

WARNING: Installer please read

carefully

Note to Installers

The warningson th ispa geco ntainvital information. Asth eon lyindividual in contact with systemusers, itisth einstaller’sresponsibilityto bring each item in this warning to the atte ntion ofa llusers ofthissystem.

System Failures

Thissystemh asbe en carefullyde signed to be ase ffectiveaspo ssible.Th erea re circumstances, however, involving fire, burglary, orot hert ypes ofemergencies whe re it mayn otp rovide protection. Anya larmsystemo fan ytype maybe compromised deliberat elyo rmayfa ilto ope rate asexpe cted for avariety of reasons. Some, but not all,o fth erea sons maybe:

Acc ess by Intruders

Intrud ersmayente rthrou gh anu nprotecte daccesspoint, circumvent asensing device, evade detection bymoving through an area of insufficient coverage ,disconne ct awarning device, orinterfe re withor prevent the proper opera tion of the system.

Component Failure

Although every effort has been made to make thissystemas reliable asp ossible, the systemmayf ailto function asinte nded due to the failure ofa compone nt.

Comprom ise of Radio Frequency (Wirele ss) Device s

Signalsmay not reach the receiveru nder allcircumstancesw hich could include metal objectsplaced on or near the radio path ord eliberate jamming oro therinadvertent radio signa linterferen ce.

Criminal Knowledge

Thissystemcontains securityf eatures whichw erekno wnto be effectiveat the timeo fmanufacture. It ispossiblef orpe rsons withcriminal intent to develop technique swhich redu ce the effectiveness oft hese features. It isimportan tthat the securitysystemb ereviewed periodicallyto ensu re that itsfea turesremain effectivea ndt hat itisupd ated orre placedif itisf ound that itd oesn otp rovide the protection expected .

Failure of R eplaceable Batter ies

Thissystem’swirelesstran smitters have been designe dto provide severalyea rs of batte rylife unde rnormalconditions. The expected batterylife isa function of the device environment, usage, and type. Ambient conditions sucha shigh humidity,h igh orlow tempera tures,o rlarge temperatu refluctua tions mayredu ce the expecte dbattery life. While each transmitting device hasa low batte rymonitor which iden tifieswh en the batteries need to be replaced, thismonitor mayfailto ope rate as expected. Reg ular testing and mainten ance willkeep the systemin goo do perating condition.

Inadequate Installation

Asecurity systemmust be installed properlyin order to provide adeq uate protection. Everyinstallation should be evaluated by asecurityprofessionalto ensure tha talla ccesspo ints and areas arecovered. Locksand latcheson window sand doo rsmustb esecure and op erate asinten ded. Windows, doors, walls,ceilingsa nd other building materialsmust beof sufficient strength and construction toprovide the level ofp rotection expected. Areevaluation mustbe do ne during and afte ran yconstruction activity.An evaluation by the fire and/o rpolice dep artment ishigh lyrecommende dif thisserviceisa vailable.

Inadequate Testing

Mostp roblemsthat wou ld prevent an alarmsystemfrom operating as inten ded can be found by regular testing and maintenance. The complete systemsho uld be tested wee klyan dimmediate lyaf tera brea k-in,a nattempted break-in,a fire, a storm,an earthqua ke, an accident, oran ykind ofcon struction activityinside or outside the premises.Th ete sting should include allsensing devices,keypa ds, consoles, alarmindicating devices,an da nyoth erop erational devicestha tare part of the system.

Insufficie nt Time

There mayb ecircumstances when the systemwillop erate asinte nded, yet the occupan tswillnot be prote cted froman emergency due to theirinab ilityt o respon dto the warn ings in atimelymann er.If the systemisremotelymonitored, the respon se mayn ot occur in timeto pro tectth eo ccupantso rtheirbelon gings.

Motion Dete ctor s

Motion detecto rscan onlydet ectmotion within the designated are asas shown in their respectiveinstallation instructions.Th eycann otd iscriminate betw een intrude rsa ndintende do ccupan ts. Motion dete ctorsdo not provide volumetric area prote ction. They have multiplebeamso fde tection and motion can onlybe dete cted in unobstructed areascovered bythese beams. Theycannot detect motion whicho ccursbe hind walls,ceilings, floor, closed doors,glass partitions, glassd oorsor window s. Anytype of tampering whethe rintent ional orunintent ional sucha smasking, painting, or spraying of anymat erialo nth elenses,mirrors,windowsor any other part of the detection system willimpairitsp rope r ope ration.

Passive infrared motion detecto rso perate bysen sing change sintemperatu re. However theiref fectiveness canb ereduced whe nth ea mbient temperatu re rises near orab oveb odytemperatu re orif there are intentionalor uninten tiona l sources ofh eat in orne arth ed etection area. Some of these heat sourcescould be hea ters,radiat ors, stoves, barbecues, fireplaces, sunlight, steam vents,lighting and soo n.

Power Failure

Con trolunits, intrusion dete ctors, smoke detectors and many other security devicesre quirean ad equate po wersup plyfor proper opera tion. If ad eviceo perates fromb atteries,it ispossible forth ebatteries to fail.Even ift heb atterieshave not failed, they must be charge d,in goo dcondition and installed correctly.If a device operate sonlyb yAC power, any interrup tion, howe ver brief, willrende r that de vice inop erativewh ileit does not have power. Power interruptions of any length are ofte na ccompanied byvoltage fluctuationswh ichmay damage electronic equipment sucha sa securitysystem.After a power interruption has occurred, immediatelycon duct acomplete systemtest to ensure that the system ope rates asintende d.

Security and Insurance

Reg ardlessof itscapa bilities,an alarmsystemisn ota substitute forp rope rtyo rlife insurance. Analarmsystema lsois not asub stitute for property owners, renters, or othe roccupa ntsto act pruden tlyto prevent or minimize the harmfulef fectsof an emergen cysituat ion.

Smoke D ete ctor s

Smoked etectorst hat area pa rt oft hissystemmay not prope rlyalert occupant sof a fire fora nu mber of reason s, some ofw hich follow. The smoke detecto rsmay have bee nimproperly installed orpo sitione d.Smoke may not be ablet orea ch the smoked etectors, such aswh en the fire isin ach imney,w allsor roofs, oron the othe rside ofclosed doo rs.Smoke detecto rsmay not detect smoke fromfires on ano ther levelof the residence or building. Everyfire isdiffe rent in the amoun tof smokep roduced and the rate of burning. Smoked etectorscan not sense alltype sof fireseq uallywe ll.Smoke detectors may not provide timelywa rning of fires caused by carelessness orsafe tyhazardssuch as smoking inb ed, violent explosions, escaping gas, improper storage of flammable materials,o verloade de lectricalcircuits,children playing with matches, or arson. Even ift hesmoke detecto rope ratesa sintend ed, there may be circumstances whe nth ereis insufficient warning to allow alloccupan tsto escape intime to avoid injuryor death.

Telephone Lines

If telepho nelines are used tot ransmitalarms,t heymay be out ofse rvice orbu sy for certainp eriods of time. Also an intrude rmaycut the telephon eline ord efeat its ope ration by more soph isticated means whichmaybe difficultt odetect.

Warning De vices

Warning devicessuch assirens, bells, horns, orstrobesmayno twa rn peopleo r waken someone sleeping ift here isan interven ing wallor door. If warning devices are located on a differen tlevel ofthe residence orp remise, then itis lesslikelythat the occupants willbe alerted or awakene d.Aud ible warning devicesmayb e interfere dwith by other noisesou rces such asstereo s, radios,te levisions, airconditioners, other appliances, or passing traffic.Aud ible warning devices, however loud, maynot be heard bya he aring-impaired person.

General

IMPORTANT

This installation manual shall be used in conjunction with the control panel. All safety instructions specified within that manual shall be observed. The control panel is referenced as the “panel” throughout this document. This installation guide provides the basicwiring, programming and troubleshooting information.Use this guide in conjunction with the Installation Manual available online from the DSCwebsite at www.dsc.com. The Ethernet communicator is a fixed, wall-mounted unit, and shall be installed in the location specified in these instructions.The equipment enclosure must be fully assembled and closed, with all the necessary screws/tabs, and secured to a wall before operation. Internal wiring must be routed in a manner that prevents:

l Excessive strain on wire and on terminal connections, l Interference between power limited and non power limited wiring, l Loosening of terminal connections,or l Damage ofconductor insulation.

WARNING: Never installthis equipment duringa lightning storm!

Safety Information

The installer mustinstruct the systemuser on each of the following:

l Do notattemptto service this product. Opening or removing coversmay expose the user to dangerous voltagesor other

risks.

l Any servicing shall be referred to service personsonly. l Use authorized accessories only with this equipment. l Do notstayclose to the equipment during device operation.

Model Information

This manual covers the following model of alarm communicator: TL280 and TL280R.References to model TL280(R) throughout this manual applies to all specified models unless stated differently.Models ending in “R” include a built-in RS-232 interface for connecting to local third partyapplications. The TL280 (R) is an Ethernet alarm communicator that sends alarm communication to Sur-Gard System I- IP, II, III (SGDRL3IP),IV (SG-DRL4IP), and 5 (SG-DRL5IP) central station receiversthrough Ethernet/Internet. The TL280(R) supports integration over IP and is available with licensed 3rd partyproduct solutions.Specific programming for the related programming sections is to be provided by the 3rd party. A current list of compatible 3rd party solutions can be found at www.dsc.com. The communicator can be used aseither a backup or primarycommunicator. The communicator supports Internet Protocol (IP) transmission ofpanel and communicator eventsover Internet.

Panel Mounting

The TL280 communicator is compatible with HS2016, HS2032, HS2064, and HS2128 panels.

Features

l 128-bit AES encryption via Ethernet/Internet(NISTvalidation certificatenumber 2645). l Ethernet LAN/WAN 10/100 BASE-T. l Individual Internet periodic testtransmission. l Integrated call routing. l Visual Verification (requires Sur-Gard System 5 Receiver) l Remote firmware upgrade capability of the communicator and panel firmware viaInternet. l Panel remote uploading/downloading support via Internet. l PC-LINK connection. l SIA and ContactID (CID) formatssupported. l Trouble display LEDs. l Supervision heartbeats sent via Internet. l Third partyintegration over cellular/IP. The product supports third partyapplication via serial (R-models only) and Eth-

ernet. Refer to third-partyapplication documentation for more information.

EN50131-1 Installation Requirements

For EN50131-1 compliant installations,the following programming options shall be setas described. Supervision Heartbeat (required for ATS4 and ATS5):

[851][004] setto 0087h (135s heartbeat).

NOTE: The compatible receiver at ARC location shall have supervision window programmed for 1800s (ATS4) or 180s (ATS

5).

[851][005] options 1 and 3 shall be enabled

Testtransmission (required for ATS3):

[851] System testoptions [026] and [027] shall be enabled (FF)for the communication pathsavailable.

[851][124] and [125] shall be programmed with time ofday for test transmission and 1440 minutes(24h) for testtransmission cycle

Configuration ofcommunication paths (all ATS classes)

[300][001] selectoption 02 for auto routing (this will allow transmission ofthe eventsover all available communication paths in the system)

[380] enable option 5 (YES) for parallel transmission over all available communication paths (ifredundant configuration is desired)

[382] enable option 5 (YES) this will enable Alternate communicator

[384] enable the desired back-up configuration (receiver 2back-up for receiver 1 or receiver 3 back-up for receiver 1).

Technical Specifications, Ratings and Compatibility

Table 1: Communicator Ratings

Model TL280(R)

Power Supply Ratings

10.8-12.5 VDC. Power is supplied from the panel’s PC- Link header or a PCL- 422

Input Voltage

Current Consumption

Current 100mA @ 13.66V

EnvironmentalSpecifications

Operating Temperature -10°C to 55°C Humidity 5% ~ 93% relativehumidity,non-condensing

Mechanical Specifications

Board Dimensions (mm) 100 × 150 ×15 Weight (grams)with bracket 290

module in remote cabinet installations. In remote cabinet installations, the PCL-422 module located with the communicator ispowered by either an HSM2204 or an HSM2300. Refer to the PCL-422 installation instructions for details.

Table 2: Compatible Receivers and Panels

Communicator Receiver/Panel Description

l Sur-Gard SystemI-IP Receiver,version 1.13+ l Sur-Gard SystemIIReceiver,version 2.10+

3G2080(R) Receiver

TL2803G(R) Panel

l Sur-Gard SG-DRL3-IP,version 2.30+ (for Sur-Gard System IIIReceiver) l Sur-Gard SG-DRL4-IP version 1.20+ (for Sur-Gard SystemIV Receiver) l Sur-Gard SG-DRL5-IP version 1.00+ (for Sur-Gard System5 Receiver)

l HS2016 l HS2032 l HS2064 l HS2128

NOTE: Enter [*][8][Installer Code][900] atkeypad to viewthe panel version number.

Pre Installation Configuration

Encryption

The communicator uses 128 Bit AES encryption. Encryption can only be enabled from the monitoring station receiver. Each receiver (Ethernet 1 and 2) can independentlyhave encryption enabled or disabled. When encryption is enabled, the central station will configure the device to encrypt communicationsthe next time the communicator module performs a communication to that receiver. NOTE: Packets will start being encrypted only after the nextevent issent to that receiver, or ifthe unit is restarted.

Communicator Installation Configuration

Mounting

Holes

Mounting Holes

Mounting Plate

Communicator Board

Mounting Plate

Stand Off

This Ethernet communicator shall be installed byservice persons only(service person is defined asa person having the appropriate technical training and experience necessary to be aware of hazards to which that person may be exposed to in performing a task and can also take measures to minimize the risks to that person or other persons). The Communicator shall be installed and used within an environmentthat providesthe pollution degree max2, overvoltages category II,in non-hazardous, indoor locations only. This manual shall be used with the installation manual of the panel which is connected to the communicator.All instructions specified within the panel manual must be observed. All the local rules imposed by local electrical codesshall be observed and respected during installation.

Installing the Ethernet Cable

A Category5 (CAT 5) Ethernet cable must be run from a source with Internet connectivity to the communicator module, inside the panel. The communicator end of the cable mustbe terminated with an RJ45 plug, which will connectto the communicator’s RJ45 jack after the communicator isinstalled. All requirementsfor installation ofCAT5 Ethernet cable mustbe observed for correct operation ofthe communicator, including, but not limited to,the following:

l Do NOT strip offcable sheathing more than required for proper termination. l Do NOT kink/knot cable. l Do NOT crush cable with cable ties. l Do NOT untwistCAT5 pairsmore than ½in. (1.2cm). l Do NOT splice cable. l Do NOT bend cable atright angles or make anyother sharp bends.

NOTE: CAT5 specification requires that any cable bend must have a minimum 2 in. (5 cm) bend radius. Maximum length of

CAT 5 cable is 328 ft.(100 m).

Running the RS-232 Cable (R models only)

When installing the communicator for use with 3rd party applications an RS-232 cable must be connected between the 3rd party device and the communicator module. NOTE: Maximum cable length for RS-232 cable is 8 ft.(2.4 m). Please refer to the installation manual for the 3rd party device for wiring instructions.

Installing Communicator in Panel

Installing Communicator with HS2016, HS2032, HS2064, and HS2128 Panel

To assemble supplied mounting bracket,perform the following: (See Figure 1). a. Remove the 4 white plasticstandoffs from the bag provided with the communicator kit. b. Insert the 4 standoffsthrough the back of the mounting bracket,into the holes at eachcorner.

c. Placethe bracketon a flat,solid surface. Hold the communicator component side up and orient the 4 holes on the

communicator with the 4 standoffsprotruding from the bracket.Push the communicator firmlyand evenly ontothe

standoffs until it is securely attached to the mounting bracket. d. Remove the panel front cover. e. Remove and discard the circular knockout located in the top-right section of the panel.

2. Install the Communicator into the panel: a. Attach one end ofthe PC-LINK cable to the panel PCLINK_2 header on the panel (red wire goeson the right-hand

pin of the panel PCLINK_2 header (see Figure 3)).

b. Insert the assembled communicator intothe panel.

Figure 1: Communicator Mounting Bracket

PC-Link cable connector

screw

GSM Radio

RJ-45

UA601

HS2016/2032/2064/2128

AUDIO/DEFAULT

DSC

UA601

PC-LINK

COM

TL280(R)

Z1 COM Z2 Z3 COM Z4 Z5 COM Z6 Z7 COM Z8

AUX+

BELL +

PGM1 PGM3

RING

T-1

HS2016/2032/2064/2128

UA621

Input Ratings: +10.8V ~ +12.5 VDC 100mA

DSC Panel min. power requirements:

- 16.5 VAC 40 VA transformer;

- 12 VDC 7Ah battery

Jumper pins 4 and 5 to reset.

From NID

Use only CAT5 Supervised

RJ-45

GRN

YEL

TIP

R-1

BLK

RED

AUX -

BELL -

EGND

TX+

GND

TX-

RX+

RX-

SHLD

Network Link

YELLOW

PGM2 PGM4

Maximum cable length

100 m (328 ft)

PCLINK_2

Red

RS-232 To 3rd party device

Locate the screw hole on the right side wall ofthe panel. See Figure 2 "screw".Line up the assembled com- municator with the right side wall ofthe panel and, using the screw provided, secure the mounting bracket to the panel.

Attach the other end of the PC-LINK cable to the communicator (red wire goes on the right-hand pin of the com- municatorPC-LINK header (See Figure 3)).

Figure 2: HS2016/2032/2064/2128 Control Panel

WARNING! - Modules are power limited. Do not route any wiring over the circuit board. Maintain at least 1in. (25.4mm) separation between circuit board and wiring. A minimum of ¼ in. (7mm) separation must be maintained at all points between non-power limited wiring and power limited wiring.

To electrically connect the communicator to the panel, performthe following steps(See Figure 3).

a. Disconnect both AC power and battery connections from the panel, and disconnect telephone line.

Figure 3: Communicator Wiring Diagram

4. Install the RS-232 connections (Rmodels only).Ifusing the communicator with a 3rd party device, wire the connections

as per the table below.Maximum cable length for RS-232 cable is 8 ft.(2.4 m).

NOTE: Please refer to the installation manual for the 3rd party device for wiring instructions.

Table 3: RS-232 Connections

3rd Party Device Communicator

TX RX+ Unused RXRX TX+ Unused TXGND GND

Install Network Cable

1. Route the CAT5 Ethernet cable through backof the panel and plug it into the communicator’s RJ45 jack.

2. Perform the following stepsfor initial power on of the panel with communicator installed: a. Reconnectthe AC power, telephone line, and battery+ connector to the panel.

(The communicator and panel will power up together).

b. Observe that the communicator’s red and yellow LEDsare flashing together while itinitializes.The red and yellow

LEDs will continue to flash until the communicator has successfully communicated to all programmed receivers. If this is the first time the communicator hasbeen powered up, the module will not be able to initiate communication untilit has been programmed.

NOTE: Initialization maytake several minutes to complete. Red and yellow LEDswill flash together during initialization. Do not

continue to nextstep until the red and yellow LEDs have stopped flashing. (If onlythe yellowLED is flashing, there is a communicator trouble). Correct trouble indicated by flashes on yellow LED before continuing. (for troubleshooting assistance see Table 6 ).

3. Mount the panel in location.

Initial Panel Programming

Keypad Data Display

NOTE: Programming locationsare accessible via the keypad.

Section-Toggle Options: The number is displayed when toggle is ON,the number is notdisplayed when toggle is OFF. (e.g.,toggle options displays:[--3--6--]. Options3 and 6 are ON,all othersare OFF).Pressing keys 1through 8 will alternately turn the toggle ON and OFF.

HEX/DecimalData: Values that are provided with two defaults,separated bya “/” character,use the format:hexadecimal followed bydecimal equivalent (e.g.,default [0BF5/3061]). Hexadecimal numbersare shown, with all leading zeros,to the full field length defined for the number.

Entering HEX values at keypad

To enter HEX values atthe keypad, press the * key before entering the HEX value. (e.g., to enter “C” at the keypad, press[*][3])

Entering ASCII Characters at keypad

1. Press [*]and use scroll buttons [<][>]to display “ASCIIEntry”on the LCDscreen.

2. Press [*]to selectASCIIentry mode.

3. Use the [<] [>]scroll keysto displaythe desired character and press[*] to save and exitASCII.

4. Repeat the steps above to enter another ASCIIcharacter.

HS2016/2032/2064/2128 Initial Programming

Please refer to the panel manual for details. Perform the following steps to ensure that the communicator and the panel work together as intended. These sections must be programmed at the panel keypad. Enter [*][8][Installer Code][Section Number]. Record anyvalues that are modified fromtheir default,in the appropriate worksheetsfor the panel or communicator.

In panel section [377] ‘Communication Variables’, subsection [002] ‘Communication Delays’, sub-subsection [1] ‘Communication Delay’, program 060 (seconds).

In panel section [382] ‘Communicator Option 3’ set option [5] ON.

NOTE: If this option isOFF, the yellow status LED on the communicator will indicate‘Panel Supervision Trouble’ (2 flashes)

and the unitcan not be programmed via the PC-LINK cable.

NOTE: Account number in communicator section [851][021] automatically syncs with panel system account number in section

[310][000] ‘Account Code’.

In panel sections[300] subsections [001] to [004], program the subsection with 02 to 06.

Table 4: Communicator Path Programming

Value CommunicationMethod

02 Auto Routing 03 Ethernet 1 04 Ethernet 2

NOTE: Refer to panel manual for additional information

In panel section [350] ‘Communication Formats’,program the communication formatas:CID(03) or SIA FSK (04).

In panel sections[311] - [318] ‘Partition Call Directions’,program the call direction options for the system.

In panel section [401] ‘DLS/SA Options’,set toggle option [2]‘User Enable DLS’ to ONin order to performpanel DLS ses- sion through cellular or Ethernet.

NOTE: Before leaving the premises, the installer should verify all programmed communications paths. See programming

options section [851][901]to send immediate testtransmissions.

Communicator Troubles displayed on a HS2016/2032/2064/2128

The communication trouble is the only trouble thatwill appear on the keypad Liquid Crystal Display (LCD) when encountered by a communicator installed in a HS2016/2032/2064/2128. For more information about the trouble on the communicator module refer to the panel eventbuffer or by accessing *2 to viewthe individual trouble types.Log entrywill showFault or Restore for each ofthe following events:

l Alt comm SIM lockTrouble/Restore l Alt. comm Cellular Trouble/Restore l Alt. comm Ethernet Trouble/Restore l Alt. comm Fault/Restore l Alt comm Receiver (1-4) Absent/Restore l Alt comm Receiver (1-4) Supervision Trouble/Restore l Alt comm Receiver (1-4) FTC Trouble/Restore

NOTE: When Panel displays“Alternate Fault”, communicator programming is not accessible via the keypad.

Communicator Status LEDs

The communicator has 2 on-board LED indicators:a yellow trouble LED and ared network connection statusLED.

Yellow Trouble LED

This yellow LED will flash to indicate a trouble on the unit. The number of flashes indicates the type of trouble. See the table below for the coded flashes and the conditionswhich will activate the trouble statusLED.

Table 5: Yellow Trouble StatusLED

# of

Flashes

Trouble

# of

Flashes

Trouble

2 Panel Supervision Trouble 8 Receiver Supervision Trouble 4 Not Applicable 9 FTCTrouble 5 Not Applicable 10 Not Applicable 6 Ethernet Trouble 12 Module Configuration Trouble 7 Receiver Not Available Trouble

NOTE: Only the highestpriority trouble (2 flashes is the highest priority trouble) is indicated. When this trouble isrestored, the

next highest trouble will indicate, if present. This will continue until all troubles have been cleared (yellow LED is not flashing).

The following paragraphs describe the conditions associated with the trouble indicated:

Panel Supervision Trouble (2 Flashes)

This trouble will be indicated when communication between the communicator module and the panel fails. Ifthe module can not communicatewith the panel (e.g., loss of power to the panel) the communicator will send the ‘Panel Absent Trouble Event’ message to the central station receiver. When communication returns, a ‘Panel Absent Restore Event’ is sent by the communicator to the central station receiver. The reporting codes are ET0001 for trouble and ER0001 for restore. The panel absent event always uses the primary receiver account code when communicating to the central station. NOTE: The panel supervision trouble/restore are internally generated events bythe communicator. Trouble is generated if the

communicator misses6 polls. Trouble is restored on receipt of first poll from the panel.

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