IMPORTANT - READ CAREFULLY: DSC Software purchased with or without Products and Components
is copyrighted and is purchased under the following license terms:
• This End-User License Agreement (“EULA”) is a legal agreement
between You (the company, individual or entity who acquired the Software and any related Hardware) and Digital Security Controls, a division of Tyco Safety Products Canada Ltd. (“DSC”), the manufacturer
of the integrated security systems and the developer of the software
and any related products or components (“HARDWARE”) which You
acquired.
• If the DSC software product (“SOFTWARE PRODUCT” or “SOFTWARE”) is intended to be accompanied by HARDWARE, and is NOT
accompanied by new HARDWARE, You may not use, copy or install
the SOFTWARE PRODUCT. The SOFTWARE PRODUCT includes computer software, and may include associated media, printed materials,
and “online” or electronic documentation.
• Any software provided along with the SOFTWARE PRODUCT that is
associated with a separate end-user license agreement is licensed to
You under the terms of that license agreement.
• By installing, copying, downloading, storing, accessing or otherwise
using the SOFTWARE PRODUCT, You agree unconditionally to be
bound by the terms of this EULA, even if this EULA is deemed to be a
modification of any previous arrangement or contract. If You do not
agree to the terms of this EULA, DSC is unwilling to license the SOFTWARE PRODUCT to You, and You have no right to use it.
SOFTWARE PRODUCT LICENSE
The SOFTWARE PRODUCT is protected by copyright laws and
international copyright treaties, as well as other intellectual property
laws and treaties. The SOFTWARE PRODUCT is licensed, not sold.
1. GRANT OF LICENSE This EULA grants You the following rights:
(a) Software Installation and Use - For each license You acquire, You may have
only one copy of the SOFTWARE PRODUCT installed.
(b) Storage/Network Use - The SOFTWARE PRODUCT may not be installed,
accessed, displayed, run, shared or used concurrently on or from different
computers, including a workstation, terminal or other digital electronic device
(“Device”). In other words, if You have several workstations, You will have to
acquire a license for each workstation where the SOFTWARE will be used.
(c) Backup Copy - You may make back-up copies of the SOFTWARE
PRODUCT, but You may only have one copy per license installed at any
given time. You may use the back-up copy solely for archival purposes.
Except as expressly provided in this EULA, You may not otherwise make
copies of the SOFTWARE PRODUCT, including the printed materials
accompanying the SOFTWARE.
2. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS
(a) Limitations on Reverse Engineering, Decompilation and Disassembly - You
may not reverse engineer, decompile, or disassemble the SOFTWARE
PRODUCT, except and only to the extent that such activity is expressly
permitted by applicable law notwithstanding this limitation. You may not
make any changes or modifications to the Software, without the written
permission of an officer of DSC. You may not remove any proprietary
notices, marks or labels from the Software Product. You shall institute
reasonable measures to ensure compliance with the terms and conditions of
this EULA.
(b) Separation of Components - The SOFTWARE PRODUCT is licensed as a
single product. Its component parts may not be separated for use on more
than one HARDWARE unit.
(c) Single INTEGRATED PRODUCT - If You acquired this SOFTWARE with
HARDWARE, then the SOFTWARE PRODUCT is licensed with the
HARDWARE as a single integrated product. In this case, the SOFTWARE
PRODUCT may only be used with the HARDWARE as set forth in this EULA.
(d) Rental - You may not rent, lease or lend the SOFTWARE PRODUCT. You
may not make it available to others or post it on a server or web site.
(e) Software Product Transfer - You may transfer all of Your rights under this
EULA only as part of a permanent sale or transfer of the HARDWARE, provided
You retain no copies, You transfer all of the SOFTWARE PRODUCT (including
all component parts, the media and printed materials, any upgrades and this
EULA), and provided the recipient agrees to the terms of this EULA. If the
SOFTWARE PRODUCT is an upgrade, any transfer must also include all prior
versions of the SOFTWARE PRODUCT.
(f) Termination - Without prejudice to any other rights, DSC may terminate this
EULA if You fail to comply with the terms and conditions of this EULA. In such
event, You must destroy all copies of the SOFTWARE PRODUCT and all of its
component parts.
(g) Trademarks - This EULA does not grant You any rights in connection with any
trademarks or service marks of DSC or its suppliers.
3. COPYRIGHT - All title and intellectual property rights in and to the
SOFTWARE PRODUCT (including but not limited to any images,
photographs, and text incorporated into the SOFTWARE PRODUCT), the
accompanying printed materials, and any copies of the SOFTWARE
PRODUCT, are owned by DSC or its suppliers. You may not copy the
printed materials accompanying the SOFTWARE PRODUCT. All title and
intellectual property rights in and to the content which may be accessed
through use of the SOFTWARE PRODUCT are the property of the
respective content owner and may be protected by applicable copyright
or other intellectual property laws and treaties. This EULA grants You no
rights to use such content. All rights not expressly granted under this
EULA are reserved by DSC and its suppliers.
4. EXPORT RESTRICTIONS - You agree that You will not export or
re-export the SOFTWARE PRODUCT to any country, person, or entity
subject to Canadian export restrictions.
5. CHOICE OF LAW - This Software License Agreement is governed by the
laws of the Province of Ontario, Canada.
6. ARBITRATION - All disputes arising in connection with this
Agreement shall be determined by final and binding arbitration in
accordance with the Arbitration Act, and the parties agree to be bound by
the arbitrator’s decision. The place of arbitration shall be Toronto,
Canada, and the language of the arbitration shall be English.
7. LIMITED WARRANTY
(a) NO WARRANTY - DSC PROVIDES THE SOFTWARE “AS IS” WITHOUT
WARRANTY. DSC DOES NOT WARRANT THAT THE SOFTWARE WILL
MEET YOUR REQUIREMENTS OR THAT OPERATION OF THE
SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE.
(b) CHANGES IN OPERATING ENVIRONMENT - DSC shall not be responsible for
problems caused by changes in the operating characteristics of the
HARDWARE, or for problems in the interaction of the SOFTWARE PRODUCT
with non-DSC-SOFTWARE or HARDWARE PRODUCTS.
(c) LIMITATION OF LIABILITY; WARRANTY REFLECTS ALLOCATION OF
RISK - IN ANY EVENT, IF ANY STATUTE IMPLIES WARRANTIES OR
CONDITIONS NOT STATED IN THIS LICENSE AGREEMENT, DSC’S
ENTIRE LIABILITY UNDER ANY PROVISION OF THIS LICENSE
AGREEMENT SHALL BE LIMITED TO THE GREATER OF THE
AMOUNT ACTUALLY PAID BY YOU TO LICENSE THE SOFTWARE
PRODUCT AND FIVE CANADIAN DOLLARS (CAD$5.00). BECAUSE
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL
DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
(d) DISCLAIMER OF WARRANTIES - THIS WARRANTY CONTAINS THE
ENTIRE WARRANTY AND SHALL BE IN LIEU OF ANY AND ALL
OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED
(INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE) AND OF ALL OTHER
OBLIGATIONS OR LIABILITIES ON THE PART OF DSC. DSC MAKES
NO OTHER WARRANTIES. DSC NEITHER ASSUMES NOR
AUTHORIZES ANY OTHER PERSON PURPORTING TO ACT ON ITS
BEHALF TO MODIFY OR TO CHANGE THIS WARRANTY, NOR TO
ASSUME FOR IT ANY OTHER WARRANTY OR LIABILITY
CONCERNING THIS SOFTWARE PRODUCT.
(e) EXCLUSIVE REMEDY AND LIMITATION OF WARRANTY - UNDER NO
CIRCUMSTANCES SHALL DSC BE LIABLE FOR ANY SPECIAL, INCIDENTAL,
CONSEQUENTIAL OR INDIRECT DAMAGES BASED UPON BREACH OF
WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY, OR
ANY OTHER LEGAL THEORY. SUCH DAMAGES INCLUDE, BUT ARE NOT
LIMITED TO, LOSS OF PROFITS, LOSS OF THE SOFTWARE PRODUCT OR
ANY ASSOCIATED EQUIPMENT, COST OF CAPITAL, COST OF SUBSTITUTE
OR REPLACEMENT EQUIPMENT, FACILITIES OR SERVICES, DOWN TIME,
PURCHASERS TIME, THE CLAIMS OF THIRD PARTIES, INCLUDING
CUSTOMERS, AND INJURY TO PROPERTY.
WARNING: DSC recommends that the entire system be completely
tested on a regular basis. However, despite frequent testing, and due to,
but not limited to, criminal tampering or electrical disruption, it is
possible for this SOFTWARE PRODUCT to fail to perform as expected.
Always ensure you obtain the latest version of the User Guide. Updated versions of this User Guide
are available by contacting your distributor.
IMPORTANT SAFETY INSTRUCTIONS
To reduce the risk of fire, electric shock and/or injury, observe the following:
• Do not spill any type of liquid on the equipment.
• Do not attempt to service this product yourself. Opening or removing the cover may expose you to
dangerous voltage or other risk. Refer servicing to qualified service personnel. Never open the
device yourself.
• Do not touch the equipment and its connected cables during an electrical storm; there may be a
risk of electric shock.
• Do not use the Alarm System to report a gas leak if the system is near a leak.
REGULAR MAINTENANCE AND TROUBLESHOOTING
Keep your Alarm Controller in optimal condition by following all the instructions that are included
within this manual and/or marked on the product.
CLEANING
• Clean the units by wiping with a damp cloth only.
• Do not use abrasives, thinners, solvents or aerosol cleaners (spray polish) that may enter through
holes in the Alarm Controller and cause damage.
• Do not use any water or any other liquid.
• Do not wipe the front cover with alcohol.
TROUBLESHOOTING
Occasionally, you may have a problem with your Alarm Controller or telephone line. If this happens,
your Alarm Controller will identify the problem and display an error message. Refer to the provided
list when you see an error message on the display. If additional help is required, contact your distributor for service.
WARNING: This equipment, Alarm System SCW9055/9057 shall be installed and used within an
environment that provides the pollution degree max 2 and over-voltages category II non-hazardous
locations, indoor only. It is designed to be installed, serviced and/or repaired by service persons only
[service person is defined as a person having the appropriate technical training and experience necessary to be aware of hazards to which that person may be exposed in performing a task and of
measures to minimize the risks to that person or other persons]. For EU and Australian markets, the
equipment is permanently connected or direct plug-in connected. For the permanently connected
version, an accessible disconnect device shall be incorporated into the building installation wiring.
For the direct plug-in version, the socket outlet shall be installed near the SCW9055/9057 and shall
be easily accessible. The plug of the direct plug-in transformer serves as the disconnect device.
NOTE: There are no parts replaceable by the end-user within this equipment, except the batteries for the
following: the WT5500 keypad, Indoor Siren (WT4901/WT8901) and the Wireless Key (WT4989/
WT8989).
WARNING: Never obstruct the access to the socket-outlet to which this equipment is connected.
These safety instructions should not prevent you from contacting the distributor and/or the manufacturer to obtain any further clarification and/or answers to your concerns.
Read this manual carefully and have your installer instruct you on your system's operation and on
which features have been implemented in your system. All users of this system should be fully
instructed in its use. Fill out the “System Information” page with all of your zone information and
access codes, and store this manual in a safe place for future reference.
NOTE: Please consult your installer for further information regarding the false alarm reduction features
built into your system, as not all are covered in this manual.
1.1 Fire Detection (must be enabled by Installer)
This equipment is capable of monitoring fire detection devices such as smoke detectors and providing a warning if a fire condition is detected. Good fire detection depends on having an adequate
number of detectors placed in appropriate locations. This equipment should be installed in accordance with NFPA 72 (N.F.P.A., Batterymarch Park, Quincy MA 02269). Please read the Family
Escape Planning guidelines in this manual.
1.2 Carbon Monoxide Detection (must be enabled by Installer)
This equipment is capable of monitoring carbon monoxide detectors and providing a warning if carbon monoxide is detected. Please read the Family Escape Planning guidelines in this manual and
instructions that are available with the carbon monoxide detector.
1.3 Testing
To ensure that your system continues to function as intended, you must test your system weekly.
Please refer to the “Testing your System” section in this manual. If your system does not function
properly, call your installing company for service.
1.4 Monitoring
This system is capable of transmitting alarms, troubles, and emergency information to a central station. If you initiate an alarm by mistake, immediately call the central station to prevent an unnecessary response.
NOTE: The monitoring function must be enabled by the installer before it can become functional.
NOTE:
Consult with your installer to determine if your system is configured with a communicator delay. A
communicator delay will prevent a report to the central station if the control panel is disarmed within 30-45 seconds
after
an intrusion alarm is triggered. Note that fire-type alarms are normally reported without a delay.
NOTE: Ensure that your installer verifies that your system is compatible with the Central Station Receiver
format at yearly intervals.
1.5 Maintenance
With normal use, the system requires minimum maintenance. Note the following points:
• Do not wash the security equipment with a wet cloth. Light dusting with a slightly moistened cloth
should remove normal accumulations of dust.
• Replace the standby battery every 3-5 years.
NOTE: Do not replace the battery or open the enclosure; there is a risk of electric shock and/or fire.
• For other system devices such as smoke detectors, motion detectors, glass break detectors or door/
window contacts, consult the manufacturer’s literature for testing and maintenance instructions.
1.6 General System Operation
Your security system comprises an integrated alarm control/keypad and various sensors and detectors. The keypad is mounted by the main entry/exit location. The system is self-contained; electronics and standby battery are housed within the keypad unit.
NOTE: Only the installer or service professional should have access to the system.
The security system has several zones of area protection. Each of these zones communicates to a
single wireless sensor (motion detectors, glass break detectors, door contacts, etc.) or to one or more
hard-wired sensors. A sensor in alarm is indicated by messages on the LCD.
Additional features include Automatic Inhibit (Swinger Shutdown) for Alarm; Tamper and Trouble
signals after 3 occurrences in a given set period; SMS interactive operation and a Programmable
Keypad Lockout option.
2
2. Keypad Controls & Indicators
<>indicates user can
2x16 LCD
Scroll Keys
Emergency Keys:
Fire
Auxiliary
Panic
scroll through options
System is
Ready to Arm <>
1
4
7
*
Select Option
2
3
5
6
8
9
0
#
Previous Screen
LED Indicators
Ready
Armed
Trouble
Power
Function Keys:
Arm
Stay
Away
Arm
Chime
Bypass Zones
Quick Exit
X
O
IMPORTANT NOTICE
A security system cannot prevent emergencies. It is only intended to alert you and your central station (if applicable) to an emergency situation. Security systems are generally very reliable but they
may not work under all conditions and they are not a substitute for prudent security practices or life
and property insurance. Your security system must be installed and serviced by qualified security
professionals. These professionals can instruct you on the level of protection that has been provided
and on system operations.
NOTE: When the keypad is in Sleep Mode it is saving battery life e.g., backlighting, LCD message display
will not be turned on until there is a specific reason: a key is pressed, entry delay is started. In this mode the
keypad is still functioning and nothing will be visible; however if desired, your installer can enable the
product to show the armed/set status while in Sleep Mode.
NOTE: In UK installations where the SCW9055(G)/SCW9057(D)(G)-433/868 is used with a single path
signalling method, like the integrated digital dialer (phone line alarm transmitter), please note the following
important limitation: Your attention is drawn to the fact that failure or compromise of single path signalling
(i.e., one method of communication) cannot be passed to the police. While the failure persists, subsequent
alarms cannot be notified to the alarm receiving centre and passed to the police.
3. Language Selection
Your system can display messages in different languages. To change the display language:
1. Press and hold both [<][>] buttons simultaneously for 2 seconds.
2. Using the [<][>] buttons, scroll through the available languages.
3. Press [
] to select your desired language.
NOTE: For systems compliant with the EN50131-1 standard, language selection can only be done by the
installer.
4. Arming and Disarming (Setting/Unsetting) the System
4.1 Stay Arming (Setting)
Stay arming will bypass motion sensors and arm/set the perimeter of the system (i.e., doors and windows). Close all sensors (i.e., close doors). The Ready ( ) indicator will illuminate.
Press and hold the Stay button until it beeps (approx. 2 seconds). Enter your access code, do
not leave the premises. During the setting state (Exit Delay active), the Armed ( ) and Ready ( )
indicators will illuminate.
When the exit delay is completed, the alarm system is armed/set and this is indicated on the keypad
as follows: the Ready ( ) indicator will turn off, the Armed ( ) indicator will remain on.
The Armed ( ) indicator and a bypass message will be displayed. The system will automatically
ignore bypassed zones (e.g., motion sensors).
NOTE: Your installer can program a function key on the keypad to allow you to arm/set the system in Stay
mode instantly. This allows you to activate Stay Arming by holding down the function key for 2 seconds.
The system arms/sets immediately with no beeps sounding and no exit delay.
3
4.2 Night Arming (Setting)
To night arm/set the system when it has been armed/set in Stay mode, press [][1] at the keypad. All
interior zones will now be armed/set except for devices programmed as Night zones.
NOTE: Your installer can also program a function key on the keypad that allows you to arm/set the system
in Night mode. This allows Night Arming to be activated by holding down the function key for 2 seconds.
Night zones are only armed/set in Away mode; this permits limited movement within the premises
when the system is fully armed/set. Ensure that your installer has provided you with a list identifying zones programmed as night zones. When the interior zones are activated (i.e., [
][1]) you must
enter your access code to disarm the system in order to gain access to interior areas that have not
been programmed as night zones.
4.3 Silent Exit Delay
If the system is armed/set using the Stay button or using the “No-Entry Arming” method ([][9]
[Access Code]), the keypad buzzer will be silenced and the exit time will be doubled for that exit
period only.
4.4 Away Arming (Setting)
Close all sensors (i.e., stop motion and close doors). The Ready ( ) indicator should be on.
To arm/set, press and hold the Away button for 2 seconds and/or enter your access code or press
[][0] to Quick Arm/Set.
NOTE: The Quick Arming/Setting option should not be used for installations compliant with EN50131-1
Grade 2 requirements.
During the setting state (exit delay active) the Armed ( ) and Ready ( ) indicators will turn on,
and the keypad will sound one beep per second. You now have ___ seconds to leave the premises
(please check with your installer to have this time programmed). A keypad buzzer, whose pulsating
rate is distinct, will sound during the last ten seconds of the exit delay to warn occupants that the
exit delay is running out. To cancel the arming sequence, enter your access code.
When the exit delay is completed, the alarm system is armed. This is indicated on the keypad display as follows: the Ready ( ) indicator will turn off, the Armed ( ) indicator will remain on and
the keypad will stop sounding.
NOTE: The system can also be armed/disarmed (set/unset) with a wireless key and with proximity tags.
Refer to the “Proximity Tags” and “Two-Way Wireless Key” sections for more details.
4.5 Quick Exit
If the system is armed/set and you need to exit, use the Quick Exit function to avoid disarming and
rearming the system. Press and hold the Quick Exit button for 2 seconds or press [
][0]. You
now have 2 minutes to leave the premises. When the door is closed again, the remaining exit time is
cancelled.
4.6 Siren Sounds After Away Arming (Setting)
Audible Exit Fault
In order to reduce false alar
ms, the Audible Exit Fault is designed to notify you of an improper exit
when arming/setting the system. If you fail to securely close the entry/exit door during the programmed exit delay period, the system will sound the alarm to indicate an improper exit (your
installer will tell you if this feature has been enabled on your system). If this occurs:
1. Re-enter the premises.
2. Enter your access code before the entry delay timer expires, to disarm the system.
3. Repeat the Away Arming/Setting procedure, ensuring that the entry/exit door(s) are secured.
Arming (Setting) Error
An error tone will sound if the system is unable to arm/set. This will happen if the system is not
ready to arm/set (i.e., sensors are open), or if an incorrect user code has been entered. If this happens, ensure all sensors are secure, press [#] and try again.
4.7 Disarming (Unsetting)
To disarm (unset) an armed (set) system ( indicator is on), enter your access code. If your keypad
is in Sleep mode, press any key to wake it up then enter your access code. The keypad will sound a
continuous tone after the entry delay has been initiated (when opening the entry/exit door). Enter
4
your code within ___ seconds to avoid an alarm condition. Check with your installer to program this
time.
Disarming Error
If your code is invalid, the system will not disarm and a 2-second error tone will sound. If this happens, press [#] and try again.
4.8 Remote Arming and Disarming (Setting/Unsetting)
The system can be armed/set and disarmed/unset, using a remote control device (wireless key), if
programmed by the installer. When arming/setting the system using the Arm button on a wireless
key, the system will acknowledge the command by sounding a single bell/siren squawk, if programmed to do so by the installer. When disarming/unsetting using the Disarm button on a wireless
key, the system will acknowledge the command by sounding two bell/siren squawks. Three
squawks, when disarming/unsetting with the Disarm button, indicates that an alarm occurred while
the system was armed/set. If you are unsure of the cause of the alarm, proceed with caution (see
Two-Way Wireless Key (WT4989, WT8989).
5. Setting and Unsetting the Alarm System for Police Connected
Alarms (UK Installations only)
5.1 Alarm System Setting Methods
The SCW9055/SCW9057 is capable of completing the full alarm system setting procedure using
one of the following methods:
• push button switch mounted outside the supervised premises; or
• protective switch (i.e., door contact) fitted to the final exit door of the alarmed premises or area.
The setting procedure is a two-stage process that consists of initiating the alarm setting procedure
within the supervised premises (e.g., using a prox tag (PT4) or user code) followed by completion
of setting by one of the two methods mentioned above. Please check with the installer which method
has been enabled for your system.
5.2 Alarm System Unsetting Methods
The SCW9055/SCW9057 is capable of supporting the following alarm system unsetting methods in
accordance with BS8243-2010:
• Prevention of entry to the supervised premises before the SCW9055/SCW9057 is unset.
• Unsetting using the WT4989 wireless key before entering the supervised premises causes or permits the initial entry door to be unlocked (section 6.4.2).
6. Emergency Keys
Press BOTH (Fire), (Auxiliary), or (Panic) buttons for 2 seconds to
generate a Fire, Auxiliary, or Panic alarm. The keypad buzzer will beep indicating that the alarm
input has been accepted and transmission to the central station is underway. The Fire buttons may or
may not sound the siren depending on installer setup.
NOTE: The Fire buttons can be disabled by the installer.
NOTE: The Auxiliary Alarm buttons are not intended to be used for medical signals.
7. When Alarm Sounds
The system can generate 3 different alarm sounds:
• Continuous Siren = Intrusion/Burglary Alarm
NOTE: The WT4911 siren will sound a dual frequency sweeping tone for burglary alarms.