Dru Pronto G25, Pronto G20 Instructions For Installation Manual

Pronto
G20/G25
English
Instructions for installation (GB / IE)
Please retain this document carefully
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English
Inhoudsopgave
Preface 3
1. Introduction 3
2.
CE declaration 3
3.
Safety 4
3.1
General 4
3.2
Regulations 4
3.3
Precautions / safety instructions during installation 4
4. Instructions 4
5.
Removing the packaging 4
6.
Installation 5
6.1
Regulations 5
6.2
Type of gas 5
6.3
Gas connection 5
6.4
Placement of the appliance 5
6.5
Flue gas discharge / combustion air supply system 6
6.6
Connecting gas 10
6.7
Setting the appliance 10
6.8
Placing the wood set 11
6.9
Panes 12
7.
Operation 14
7.1
Receiver 15
7.2
Placing / replacing the batteries 16
8.
Final check 16
8.1
Gasstightness 16
8.2
Gas pressure / pre-pressure 16
8.3
Ignition pilot and main burner 16
8.4
Flame image 17
9.
Maintenance 17
10
Delivery 17
11.
Malfunctions 18
Appendix 1 Appendix 2 Appendix 3
Parts included with the delivery 20
Technical data 20
Parts 20
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Preface
DRU, a manufacturer of gas heating appliances, develops and produces products that comply with the highest qua­lity, performance and safety requirements. This guarantees that the user will be able to enjoy using his product for many years to come. This appliance has a CE marking, which means that it complies with the essential requirements of the European gas appliance directive. As an installer, you must be competent in the fi eld of atmospheric gas heating. Two manuals are supplied with the appliance: the installation manual and the user manual. The installation manual will give you the information you need to install the appliance in such a way that it will ope­rate properly and safely. This manual discusses the installation of the appliance and the regulations that apply to the installation. In addition, you will fi nd technical data for the appliance and information on maintenance, any malfunctions that might occur and their possible causes. Please carefully read and use this installation manual. The following symbols are used in the manual to indicate important information:
Work to be performed
!Tip
Suggestions and recommendations
!Caution
You will need these instructions to prevent problems that might occur during installation and/or use.
Caution
You need these instructions to prevent  re, personal injury or other serious damages.
After delivery, you should give the user manual and this installation manual to the user.
English
1. Introduction
Pronto is a suspended atmospheric gas heating appliance. This Pronto version is suitable for natural gas. The Pronto is a closed appliance. A closed appliance does not extract the combustion air from the living environ­ment, but from outside. This is done through a combined fl ue gas discharge system / combustion air supply system. In this concentric system the outer pipe serves as air supply and the inner pipe as fl ue gas discharge. This system can be installed through the wall, or through the roof. The concentric system can be supplied in the colour of the appliance. The appliance is supplied with a wireless remote control that works on batteries.
2. CE declaration
We hereby declare that the design and construction of DRU’s atmospheric gas heating appliance comply with the essential requirements of the Gas Appliance Directive. This declaration will lose its validity if adjustments are made to the appliance, without prior written permission by DRU. Product: Type: Applicable EEC directives: 90/396/EEC Applied harmonized standards: NEN-EN-613 NEN-EN-613/A1 Internal measures by the company guarantee that appliances produced in series comply with the essential require­ments of the prevailing EEC directives and the standards derived from them. M.J.M Gelten Dru verwarming B.V. Postbus 1021, 6920 BA Duiven Ratio 8, 6921 RW Duiven www.dru.nl
atmospheric gas heating appliance
PRONTO
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3. Safety
3.1 General
Caution
- Carefully read this chapter on safety, before you start performing installation or maintenance work;
Please observe the general regulations and the precautions/safety instructions in this manual.
3.2 Regulations
Please install the appliance in accordance with the applicable national, local and constructional (installation) regu­lations.
3.3 Precautions / safety instructions during installation
Carefully follow the following precautions/safety regulations:
you should only install and maintain the appliance if you are a competent installer in the  eld of atmospheric gas hea-
ting:
do not make any changes to the appliance;
only use the  ue gas discharge / combustion air supply system supplied by DRU;
suspend the appliance from a wall of incombustible and heat resistant material
take into account the minimum required free space of 500 mm at both sides of the appliance, as well as above the ap-
pliance for the bene t of the appliance’s heat discharge.
suspend the appliance at least 300 mm above the  oor;
mount the appliance using the wall bracket supplied;
do not cover the appliance and the discharge material and/or do not wrap it in an insulation blanket or any other ma-
terial;
make sure that combustible objects and/or materials have a distance from the appliance of at least 500 mm;
only ever use the supplied wood set;
place the wood set exactly as described;
make sure the pilot burner and the space around it is kept free;
avoid dirt in gas pipes and connections;
place a gas tap under the appliance
check the connections for gastightness before using the appliance;
use heat resistant electrical connectors;
place the electrical connectors in such a way that they are free from the appliance;
replace torn or broken panes;
do not ignite the appliance until it is fully installed.
4. Instructions
Observe the following items during installation in order to guarantee a proper and safe operation of the appliance:
avoid that the ignition cable runs over the receiver;
avoid that the ignition cable touches or crosses the antenna;
avoid that the ignition cable runs over and/or alongside metal parts, in order to prevent weakening of the spark;
avoid damaging the panes during removal/placing;
clean the panes before you use the appliance, in order to prevent dirt from burning in the glass.
5. Removing the packaging
Note the following items when removing the packaging:
Check the appliance for damages during transport.
If necessary, contact DRU Service.
Follow the procedure below when removing the packaging:
Remove the top box
Remove the decorative frames and the front pane (see section 6.9.1.1)
The appliance can now be set up straight by lifting the top side
For suspending the appliance, see section 6.4
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38c-1411
Fig. 2Fig. 1
After removing the packaging, you should have the following components:
-
Socket spanner; you will fi nd it in the space between the assembly frame and the combustion chamber;
-
Box with parts; you will fi nd it in the combustion chamber.
Remove the box containing parts from the combustion chamber. In appendix 1 / table 4 you can see which parts you should have after removing the packaging. Contact DRU Service if you do not have all the parts after you fi nished removing the packaging. Dispose packaging in accordance with local regulations.
English
6. Installation
Read this manual carefully to ensure a proper and safe operation of the appliance.
!Caution
Install the appliance in the order described in this chapter.
6.1 Regulations
Observe the applicable (installation) regulations. Observe the regulations/instructions in this manual.
6.2 Type of gas
The type plate indicates for which type of gas, gas pressure and for which country this appliance is intended. The type plate is located at the inside of the small ornamental cover. Remove the small cover at the underside of the front pane by unscrewing the bolt at the left and right side. After removing the cover you can see the type plate (see
6.3 Gas connection
Place a gas tap in the gas connection, under to the appliance.
Caution
Avoid dirt in the gas pipe and in the connections.
The following requirements apply to the gas connection: use a gas pipe with the correct dimensions, so that no pressure loss can occur: the gas tap should have the CE marking; you should always be able to reach the gas tap.
Fig. 2).
6.4 Placement of the appliance
Place the appliance as follows:
Caution
- Suspend the appliance from a wall of incombustible and heat resistant material;
- Take into account the minimum required free space of 500 mm at both sides of the appliance, as well as above the
appliance for the benefi t of the appliance’s heat discharge;
- Suspend the appliance at least 300 mm above the fl oor;
- Make sure that combustible objects and/or materials have a distance from the appliance of at least 500 mm;
- Do not make any changes to the appliance.
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Determine the location of the appliance; the dimen-
sions can be found in
Provide a gas connection at the location. For details,
see section 6.3.
Make a duct for the  ue gas discharge/combustion
air supply system with the following diameters. For details, see section 6.5 and
- Ø160 mm for a wall duct through incombustible
material;
-
Ø 250 mm for a wall duct through combustible
Fig. 3.
Fig. 5.
180mm
505mm
565mm
70mm
material;
-
Ø160 mm for a roof duct through incombustible
material;
-
Ø 250 mm for a roof duct through combustible
material.
Fig. 3
Gas connection
Connect the appliance to the wall using the wall bracket and the wedge bolts supplied; see
Fig. 4
6.5 Flue gas discharge / combustion air supply system
6.5.1 General
The appliance is of the C11/C31 type. The appliance is connected to a combined fl ue gas discharge/combustion air supply system, hereafter referred to as the concentric system. The passage to the outside can be made with a wall duct (see section 6.5.2) or with a roof duct (see section 6.5.3). If necessary, you can also use an existing discharge channel (see section 6.5.4).
Wall bracket
Caution:
- Only use the concentric system supplied by DRU (Ø100 / Ø150 mm). This system was tested in combination with the
appliance;
DRU cannot guarantee a proper and safe operation of other systems and cannot accept liability for these systems. For connecting to an existing chimney fl ue you should only use the installation set supplied by DRU. Always place the concentric system at a minimum distance of 500 mm from combustible objects and/or materials Maintain a distance of at least 50 mm between the outside of the concentric system and the walls and/or the ceiling. If the system is built in (for instance) a cove, it should be made with incombustible material all around it.
The concentric system is constructed from (the discharge stump of) the appliance. If structural circumstances require that the concentric system is placed fi rst, the appliance can later be connected with a telescopic pipe piece.
!Tip DRU does not recommend placing the telescopic piece, because this visible pipe piece cannot be supplied in colour
and does not really combine well with the appliance.
Fig. 4
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6.5.2 Application with wall duct
Construction of concentric system with
6.5.2.1 wall duct
The concentric system with wall duct has to comply with the following conditions (see
- First, a concentric pipe of at least 1 meter should be
connected vertically to the appliance;
- The total vertical pipe length can have a maximum
of 4 meters;
- On the vertical part a bend of 90° is connected;
- The total horizontal pipe length can have a maxi-
mum of 3 meters (wall duct excluded).
Fig. 2):
The construction of the concentric system allows the following 2 confi gurations:
1)
minimum 1 meter and maximum 4 meters of ver-
tical pipe length combined with a 90° maximum 3 wall duct (see
When using this application, you must remove
the air inlet guide (see section 6.7). The baffl e will not be placed.
2)
minimum 1 meter and maximum 4 meters of ver-
tical pipe length combined with a 90° wall duct (i.e., no horizontal part, see
When using the confi guration, you will not have
to do anything: you do not have to remove the air inlet guide or place the baffl e.
meters horizontal pipe length and a
Fig. 6).
6.5.2.2 Placing concentric system with wall
duct
Place the concentric system as follows: Build the system up
Caution
- Maintain a distance of at least 50 mm between
the outside of the concentric system and the walls and/or the ceiling. If the system is built in (for in­stance) a cove, it should be made with incombusti­ble material all around it.
- from (the connection stump of) the appliance.
- Use heat-resistant isolation material when pas-
sing through combustible material;
- The rosette (mounting inner plate) of the wall
duct is too small to seal the Ø when passing through combustible material. That is why you should fi rst apply a suffi ciently large heat-resistant intermediate plate to the wall. Then, the rosette is mounted on the intermediate plate.
250 mm opening
Fig. 5
bend and a
English
bend and a
Fig. 7).
Fig. 6
Fig. 7
!Caution
Some heat-resistant isolation materials contain volatile components that will spread an unpleasant smell for a pro-
longed time; these are not suitable.
Build the system up from (the connection stump of) the appliance.
Connect the (lacquered) concentric pipe pieces and the (lacquered) bend.
On each connection, apply a (lacquered) clip binding with silicon sealing ring.
Use a parker to  x the clip binding to the pipe on locations that are unreachable after installation.
Apply su cient clamps, so that the weight of the pipes does not only rest on the appliance.
Determine the remaining length of the wall duct.
Make sure the wall duct has the right dimensions.
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!Caution
- Make sure that the right insertion length is maintained;
- Place the wall duct with the groove/folded seam at the top;
- Make sure the horizontal concentric pipe pieces are sloping towards the wall duct, in order to prevent rain water from entering.
Mount the rosette (mounting inner plate); if necessary, on a heat resistant intermediate plate when passing through
combustible material
Attach the wall duct from the outside with four screws in their respective holes.
6.5.3 Application with roof duct
6.5.3.1 Construction of concentric system with roof duct
- The concentric system with roof duct has to comply with the following conditions:
- The construction of the chosen system has to be allowed. (See the procedure described below);
First, a concentric pipe of at least 1 meter should be connected vertically to the appliance. Depending on the construction of the concentric system, the appliance is set by placing the baffl e and/or removing the air inlet guide. In the following procedure you can see how the allowability of a concentric system can be determined and which settings are needed.
Determine the following data:
The number of bends required (no distinction is made between 45° and 90° bends); The total number of meters of horizontal pipe length; The total number of meters of vertical and/or sloping pipe length. These data will help you determine whether the concentric system is allowed by using Table 1. In Table 2 you can read which setting is required for the appliance.
Follow the procedure described below:
In the  rst 2 columns of Table 1, search the number of bends required and the total horizontal pipe length:
In the 3
If you end up in a box with the letter A, B, C or D, the concentric system chosen by you is allowed.
Use Table 2 to determine which conditions apply for the ba e and/or the air inlet guide (for placing/setting see section
rd
column of Table 1, search the total vertical and/or sloping pipe length.
6.7).
Examples
To clarify, we will give 2 examples to determine the allowability of a concentric system and the conditions for setting the appliance. In Table 1 the route to be followed is indicated by arrows. The result is indicated by a red frame surrounding the box.
Example 1
1)
2 bends
2)
3 meters horizontal
3)
8 meters vertical/sloping
Construction of this concentric system is allowed. Situation B applies for setting the appliance
Example 2
1)
3 bends
2)
4 meters horizontal
3)
9 meters vertical/sloping
Construction of this concentric system is not allowed.
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Tabel 1: Relation construction concentric system / setting appliance
Total number of
G25/G20
meters horizontal pipe
legth
no bends 0
2 bends 0
3
1
2
4
Total number of meters vertical and/or sloping pipe length
1234567
8 9
BB B C C CDDDDDD
AA B B B CCCDDDD
AABBBCCCDD
AABBBCCC
AABBBC
AABB
5
3 bends 0
1
2
3
4
AAABBBCCCDDD
AAABBBCCCD
AAABBBCC
AAABBB
AAAB
5
4 bends 0
1
2
3
4
AAAABBBCCCDD
AAAABBBCCC
AAAABBBC
AAAABB
AAAA
5
5 bends -
= construction is not allowed
Tabel 2: Conditions for setting the appliance
G25/G20
Situation Air inlet guide Baffl e Distance restriction in
mm
A NO NO OPEN
B YES YES 42
C YES YES 35
D YES YES 29
10 11 12
English
= construction is not allowed
6.5.3.2 Placing concentric system with roof duct
The roof duct can end in a sloping and a fl at roof. The roof duct can be supplied with an adhesive plate for a fl at roof or with a universally adjustable tile for a sloping roof.
Place the concentric system as follows: Build the system up from (the connection stump of) the appliance.
Caution
- Maintain a distance of at least 50 mm between the outside of the concentric system and the walls and/or the ceiling.
If the system is built in (for instance) a cove, it should be made with incombustible material all around it;
- Use heat-resistant isolation material when passing through combustible material.
!Caution
Some heat-resistant isolation materials contain volatile components that will spread an unpleasant smell for a pro-
longed time; these are not suitable.
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Build the system up from (the connection stump of) the appliance.
Connect the horizontal (lacquered) concentric pipe pieces and, if necessary, the bends.
On each connection, apply a (lacquered) clip binding with silicon sealing ring.
Use a parker to  x the clip binding to the pipe on locations that are unreachable after installation.
Apply su cient clamps, so that the weight of the pipes does not only rest on the appliance.
Determine the remaining length of the roof duct.
Make sure the roof duct has the right dimensions.
!Caution
Make sure that the right insertion length is maintained.
Connect the roof duct to the concentric pipes.
!Caution
- Make sure that the universal tile  ts well with the surrounding tiles;
Make sure that the adhesive plate fi ts well onto the fl at roof.
6.5.4 Connection of existing chimney fl ue
It is possible to connect the appliance to an existing channel. A fl exible SS pipe is placed in the chimney for discharging fl ue gases. The surrounding space is used to supply combustion air. The following requirements apply when connecting to an existing chimney fl ue:
- only allowed when used in combination with the special DRU chimney installation set.
The installation regulation is also supplied;
- the dimensions should be at least 150 x 150 mm;
- the vertical length has a maximum of 12 meters;
- the horizontal length has a maximum of 3 meters;
- the existing chimney fl ue has to be clean;
- the existing chimney fl ue has to be closed.
6.6 Connecting gas
Use the following procedure when connecting the gas, see section 6.3 Gas connection:
If necessary, blow through the gas pipe.
Connect the gas pipe with gas tap to the gas control block.
!Caution
- The gas control block is located under the appliance;
- Do not turn the gas tap when connecting the gas pipe.
- Bleed the gas pipe.
6.7 Setting the appliance
The appliance has to be set in such a way that is works correctly in combination with the discharge system. For that purpose, a baffl e is placed and/or the air inlet guide is removed. For the conditions, see section 6.5.2.1, for application with wall duct and section 6.5.3.1 for application with roof duct.
6.7.1 Baffl e (R)
The baffl e (R) is supplied separately.
Follow the procedure below when placing the baffl e:
Remove the front pane as indicated in section 6.9.1.
Place the ba e (see Fig. 8).
Use the template supplied to set the distance of the restriction (see Fig. 9) as follows:
- distance of 29 mm means that the baffl e is closed to a maximum level;
- distance of 35 and 42 mm is set by using a template.
Fix the ba e by using the socket cap screw (S).
6.7.2 Air inlet guide (L)
The air inlet guide (I) is attached at the bottom side of the tray (M) surrounding the burner. If you want to remove it, proceed as follows; see
If necessary, remove the front pane as indicated in section 6.9.1
Take the tray surrounding the burner (M) out of the appliance.
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Fig. 10:
PRONTO - INSTRUCTION FOR INSTALLATION



Fig. 8
Fig. 10
Unscrew the 2 parkers (N) and remove them.
Remove the air inlet guide (L).
Place the tray surrounding the burner (M) back in the appliance.
Fig. 11
Fig. 9
6.8 Placing the wood set
The appliance is supplied with a wood set.
Caution
Strictly observe the following instructions to prevent unsafe situations:
- only ever use the supplied wood set;
- place the wood set exactly as described;
- make sure the pilot burner and the space around it are kept free from objects (see
- make sure that the slot between the burner tray and the tray surrounding the burner is kept free from objects.
Fig. 11);
English
6.8.1 Wood set
The wood set consists of vermiculite (see Fig. 12), chips (see Fig. 13) and a number of blocks.
Fill the burner tray with vermiculite; equally spread the vermiculite (see Fig. 15).
Fig. 12 Fig. 13 Fig. 14
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!Caution
- You can in uence the  ame image by moving the vermiculite, yet
- the burner deck has to remain covered with vermiculite in order to prevent that the life expectancy of the burner is reduced;
!Caution
- the  ne substance may not be scattered on the burner.
Identify trunks A up to F by using Fig. 14.
!Tip
Use the burn stains on the trunks for identi cation.
Proceed as follows, to place trunks A up to F on the burner:
First place trunk A, as indicated in Fig. 16a.
Caution
- Make sure trunk A is lying correctly in relation to the ridges; see arrow.
Then place trunk B, as indicated in Fig. 16b;
Caution
Make sure trunk B is lying correctly in relation to the recess in trunk A.
Proceed with trunks C, D and E (see Fig. 16c up to 16e).
Fill the tray surrounding the burner with chips; equally spread the chips (see Fig. 16f).
Finally, place the wood snippet as indicated in Fig. 16g.
Caution
- The trunks must be placed exactly as indicated in Fig. 16g;
- The logs should not completely cover the burner deck, because:
the main burner will not ignite properly; which could result in unsafe situations;
the appliance will become  lthy more quickly, as a result of soot;
the  ame image may be a ected.
6.9 Panes
6.9.1 Front pane
After placing the wood set you can place the front pane as described below.
!Caution
- Avoid damaging the front pane during removal/placing.
- Avoid/remove fi ngerprints on the panes, as they will burn into the glass;
6.9.1.1 Removing the front pane
When removing the front pane, you should follow the next steps, see Fig. 17a up to 17e:
Remove the decorative frame at both sides of the appliance by:
- unscrewing the 2 small bolts at the underside of the decorative frame;
-
pushing the decorative frame somewhat upwards;
-
removing the decorative frame in a sideward movement.
Remove the small cover at the underside of the front pane by unscrewing the screws at the left and right side.
Unscrew the 5 parkers of the glass strip at both sides using the socket spanner supplied.
Remove both glass strips.
Fig. 16aFig. 15
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Fig. 16b Fig. 16c
English
Fig. 16d Fig. 16e
Fig. 16f Fig. 16g
Fig. 17a Fig. 17b Fig. 17c
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Fig. 17d
!Caution
- Make sure the front pane will continue to rest on the horizontal frame.
Grab the pane at its sides.
Lift the pane somewhat and tilt it to the front at its underside.
Remove the pane.
Fig. 17e
6.9.1.2 Placing the front pane
Placing the front pane will take place in reverse order of the removal procedure described above.
!Caution
Do not screw the parkers on too tight, to prevent breaking and/or slipping: tight=tight.
Avoid/remove fi ngerprints on the panes, as they will burn into the glass;
6.9.2 Side panes
The side panes should be removed in case of torn or broken panes.
6.9.2.1 Removing the side pane
Follow the steps below for removing:
Remove the front pane; see section 6.9.1.1 above.
Remove the tray surrounding the burner; see Fig. 10.
Remove the vermiculite plate that is attached to the back wall.
!Caution
Handle the vermiculite plate carefully in order to prevent it from breaking.
Unscrew the 3 nuts of the glass strip at the underside of the pane.
Remove the glass strip.
Grab the pane at its bottom and back side.
Slide the pane slightly downwards and backwards.
Remove the pane.
6.9.2.2 Placing the side pane
Placing the side pane will take place in reverse order of the removal procedure described above.
!Caution
Do not screw the parkers on too tight, to prevent breaking and/or slipping: tight=tight.
Avoid/remove fi ngerprints on the panes, as they will burn into the glass;
7. Operation
The appliance is supplied with a wireless remote control. Ignition, controlling the fl ame height and switching off are all performed by the remote control that operates a re­ceiver.
Caution
Do not ignite the appliance when it is not yet completely installed, including the small cover at the underside of the
front pane.
In the User Manual, chapter 4, wireless remote control, you can read how the appliance should be operated and how to use the remote control. Below, we will detail how the receiver should be connected.
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Fig. 19 Fig. 20
7.1 Receiver
The receiver is placed at the underside of the appliance. The gas control block is located here as well. (see Fig. 19). The receiver should be connected to the appliance, before the batteries are installed.
For this, proceed as follows (see Fig. 20):
Slide the brown plug of the connecting cable onto the back of the receiver’s printed circuit board.
Connect the white plug to the gas control block.
English
!Tip
The plugs have di erent sizes that correspond with the connectors.
Connect the cables of the thermocouple to the receiver;(see Fig. 20, arrows B).
!Tip
- The size of the eye corresponds with the size of the
screw;
- The colours of eye and screw also correspond.
Connect the ignition cable to the receiver; (see Fig.
20
, arrow A)
Connect power:
a) When using batteries, see section 7.2 below; b)
When using an adapter:
- connect it to the receiver;(see Fig. 20, arrow C);
- insert the plug into the wall socket.
Place the receiver in its intended holder, as indicated
Fig. 21.
in
Bend the antenna out of the clips; see Fig. 20, arrow
D.
Set the antenna straight.
!Caution
- Do not place the antenna too close to the ignition
cable and/or metal parts (for the correct position,
Fig. 22);
see
- Do not place the ignition cable over and/or along
metal parts: this will weaken the spark;
- Do not lay the ignition cable over the receiver: this
could damage the receiver;
- Avoid dust on or in the receiver: cover it when per-
forming work.
Fig. 21
Fig. 22
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7.2 Placing / replacing the batteries
Follow the procedure below when placing / replacing the batteries:
Take the receiver out of its intended holder.
Slide the cover o .
Place or remove the 4 penlite (AA type) batteries.
!Caution
- Avoid a short circuit between the batteries and metal objects/parts;
- Observe the “+” and “-” poles of the batteries and the holder;
- Use alkaline batteries.
Slide back the cover.
Place the receiver in the holder with the sensor to the front.
!Caution
Batteries are regarded as “small chemical waste” and may therefore not be disposed with the household rubbish.
8. Final check
In order to check whether the appliance is working properly and safely, you must perform the following checks before the appliance is used.
English
8.1 Gasstightness
Caution
All connections must be gastight.
!Caution
The gas control block can be subjected to a maximum pressure of 50 mbar.
Check the connections for gastightness.
8.2 Gas pressure / pre-pressure
The burner pressure is set at the factory; see type plate. It is not necessary to check the burner pressure. The pre-pressure in house installations, however, should be checked, as they can vary.
Check the pre-pressure; see Fig. 23 for the measuring nipple on the gas control block.
Contact the gas company if the pre-pressure is not correct.
8.3 Ignition pilot and main burner
For igniting the pilot and main burner, see the User Manual, chapter 4, Operation.
Caution
Always wait 5 minutes after the pilot  ame has gone out, before you re-ignite the appliance.
8.3.1 Pilot fl ame
Check the ignition of the pilot  ame.
the pilot fl ame burner should start at the fi rst attempt. If the pilot fl ame does not burn:
Check if the ignition sparks:
a) If not, the ignition cable is probably not lying free from metal parts; b) If it does, there is probably still air in the pipe.
Bleed the pipe and/or
Lay the ignition cable free from metal parts.
8.3.2 Main burner
Caution
The burner should ignite smoothly and should not
pop as a result of postponed ignition.
Check the function of the main burner from the pilot
 ame position:
- after opening the gas valve, the main burner should burn within a few seconds.
If the main burner does not burn:
Fig. 23
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!Tip When the gas valve is opened, the motor will run; this is audible.
Check if button A on the gas control block is in the position {VG};
Check if the space surrounding the pilot  ame is free from objects;
Check the placement of the wood set.
If necessary, correct the abovementioned failures.
Test the main burner 5x for a good operation.
8.4 Flame image
The fl ame image can only really be assessed when the appliance has been burning for several hours. Volatile compo­nents from paint, materials, etc., which evaporate in the fi rst hours, will affect the fl ame image.
Check the  ame image.
If the fl ame image is not acceptable, this can be due to:
- the evaporation of volatile substances;
- incorrect placement of the wood set.
If necessary, improve the placement of the wood set.
9. Maintenance
Once a year the appliance should be checked, cleaned and, if necessary, repaired by a competent installer in the fi eld of atmospheric gas heating. Check at least whether the appliance is working properly and safely.
English
Caution
- Close the gas tap when performing maintenance work;
- Check the gastightness after repair;
- After replacing the thermocouple you should fi rst tighten the swivel of the gas control block by hand and then give it another quarter turn with a suitable spanner.
If required, clean the following components:
- the pilot fl ame burner;
-
the space surrounding the pilot fl ame burner;
- the panes.
!Caution
- Remove/place the front pane as described in section 6.9;
- Remove the deposit on the inside of the pane with a damp cloth or a non-abrasive detergent such as copper po­lish;
- Avoid/remove fi ngerprints on the pane, as they will burn into the glass;
- Replace a torn or broken pane as described in section 6.9.
Caution
- If necessary, place back the wood set correctly; see section 6.8.
Inspect the  ue gas discharge / combustion air supply system
Perform a check as described in chapter 8.
10 Delivery
You must explain to the user how he should operate the appliance. You should instruct her/him for instance on using the appliance for the fi rst time, the operation of the remote control, annual maintenance.
Caution
- Tell the user to close the gas tap immediately in case of malfunctions/bad performance and contact the installer in
order to prevent dangerous situations;
- Indicate the location of the gas tap.
Instruct the user about the appliance and the remote control.
When the appliance is started for the  rst time, point out that
- when the appliance is stoked up for the fi rst time, volatile components evaporate from paint, materials, etc.;
- when evaporating the appliance should preferably be set at the highest level;
- the room should be well ventilated.
Give the user manual and installation manual to the user (the installation manual should be kept near the appli­ance).
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English
11. Malfunctions
In the following table you will fi nd an overview of malfunctions that might occur, the possible causes and the reme­dies
Table 3: diagnosis of malfunctions
Problem Possible cause Remedy
A. No transmission (motor
will not run)
B. No ignition 1. Button A in position MAN. 1. Switch button A on the gas control block to ON,
C. No sound signal 1. Receiver is damaged. 1. Replace the receiver and confi rm / change the
D. One continuous sound
signal of 5 sec.
(Possible 7 short beeps
prior to the 5 sec. sound signal)
E. No pilot fl ame 1. Air in the pilot fl ame pipe. 1. Flush the pipe or start the ignition process
1. The (new) communication code between receiver and remote control must still be confi rmed.
1. Hold down the reset button of the receiver, until you hear 2 sound signals. Let go of the reset button after the second, longer sound signal and press the button on the remote control within 20 sec., until you hear an extra long sound signal confi rming that the new code has been set; see
Fig. 24.
It is possible that you need to set a new commu-
nication code; consult the User Manual, section
4.2.7, Communication Code.
2. Empty batteries. 2. Replace batteries.
!Caution
Avoid short circuit between the batteries
and metal parts of the appliance.
3 Receiver is damaged. 3. Replace the receiver and confi rm / change the
code (remedy 1)
4. Remote control is damaged. 4. Replace the remote control and confi rm / change the code (remedy 1)
5. Motor cable at valve is broken. 5. Replace motor cable at the valve.
6. Bent pins of the 8-wire connec-
tor.
7. If the receiver is surrounded by
metal, this could decrease the transmission range.
2. Ignition cable runs over and/or
alongside metal parts.
3. Ignition pen corroded. 3. Replace the ignition pen.
1. Loose wiring. 1. Connect the wiring properly.
2. Receiver is damaged. 2. Replace the receiver and confi rm / change the
3. Bent pins of the 8-wire connec-
tor.
4. Damaged magnet valve. 4. Replace the gas control block.
2. Thermocouple wires switched. 2. Check the polarity of the thermocouple wiring.
3. No spark at the pilot fl ame
burner.
4. Injector is blocked up. 4.1 Clean the injector.
6. Make sure that the pins of the 8-wire connector are straight.
7. Change the position of the antenna.
Fig 22.
see
2 Do not place the ignition cable over and/or
along metal parts. This will weaken the spark; see
Fig. 22.
If necessary, replace the ignition cable.
code (remedy 1 at A)
code (remedy 1 at A)
3. Make sure that the pins of the 8-wire connector are straight.
several times.
Connect the thermocouple wiring properly.
3.1 Check if the ignition cable is lying free from metal parts.
Lay them free, if necessary; see Fig. 22.
3.2 If necessary, replace the ignition cable.
3.3 If necessary, replace the ignition pen.
4.2 If necessary, replace the injector.
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Problem Possible cause Remedy
F. Electronics keep
sparking while the pilot fl ame burns
G. Pilot fl ame does burn,
but solenoid valve closes after ca. 10 seconds or when the appliance gets hot
H. There are short sound
signals, but no sparks and no sound / clicks can be heard of the mag­net opening the valve
I Pilot fl ame is burning,
but there is no gas fl ow to the main burner
1. Receiver is damaged. 1. Replace the receiver and confi rm / change the
1. Thermocouple does not func­tion.
2. Batteries (almost) empty. 2. Replace battery.
1. Batteries (almost) empty. 1. Replace batteries.
1. Button A is in position MAN. 1. Turn button A on the gas control block to ON;
2. Appliance is in the pilot fl ame position.
3. Pre-pressure of the gas is too
low.
4. Damaged magnet valve. 4. Replace the gas control block.
Table 3: diagnosis of malfunctions
code (remedy 1 at A)
1.1 Measure the voltage, using a digital multimeter, set to mV range, by connecting the cables to the cable shoe. The cable shoe is located on the outside, directly next to the magnet nut; see
25
.
The voltage should be at least 5mV within 20
seconds.
It may not be lower when the appliance is warm. If the voltage is too low,
- the thermocouple should be placed better in the fl ame or
- the thermocouple must be replaced.
1.2 Check the size of the pilot fl ame.
Correct a pilot fl ame that is too small
1.3 Check the wiring of the thermocouple to the receiver.
If necessary, replace the wiring.
!Caution
Avoid short circuit between the batteries
and metal parts of the appliance.
fi g 22.
see
2. Increase fl ame height by pressing button of the remote control.
3. Check pre-pressure.
If necessary, consult the power company.
Fig.
English
Fig. 24 Fig. 25
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English
Appendix 1 Parts included with the delivery
In the following table you can fi nd the parts that are supplied with the appliance.
Table 4: Parts included with the delivery
part quantity order number
Wood set 1x 806807
Installation manual 1x 959.013.02
User manual 1x 958.010.01
Setting template for baffl e 1x 38714732
Baffl e 1x 38741476
Wall bracket 1x 38724617
Wedge bolts M8x55x40 2x 509330
Hexagonal nut M8 4x 521308
Sealing ring 8.4 mm 4x 525070
Spare parkers for mounting the panes 519419
Socket spanner 8 mm 1x 790811
Remote control with receiver 1x 806277
9V block battery 1x 923001
Penlite battery (AA type) 4x 923100
Squeeze coupling 15 mm x G3/8” 1x 149234
Appendix 2 Technical data
In the following table you can fi nd the technical data.
Table 5: Technical data
Type C11/C31
Type of gas G25 G20
Burner pressure mbar 20 16
Nom. load (Hs) kW 6.3 6.8
Nom. load (Hi) kW 5.7 6
Nom. output kW 4.2 4.5
Consumption L/h 663 635
mm Ø 1.35
Burner injector
Consumption on low output L/h 385 360
Low setting injector mm Ø 1.60 Ø 1.60
Pilot fl ame injector Code 51 51
Effi ciency class 2 2
Ø 1.60
Appendix 3 Parts
Parts can be ordered through www.druservice.nl
Ø 1.35 Ø 1.60
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Notities / Notes / Notizen
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English
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21
21
UKUK
95901302UK Install_G20.indd 2195901302UK Install_G20.indd 21 2-2-10 14:282-2-10 14:28
Notities / Notes / Notizen
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English
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22
22
UKUK
95901302UK Install_G20.indd 2295901302UK Install_G20.indd 22 2-2-10 14:282-2-10 14:28
PRONTO - INSTRUCTION FOR INSTALLATION
Notities / Notes / Notizen
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English
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23
23
UKUK
95901302UK Install_G20.indd 2395901302UK Install_G20.indd 23 2-2-10 14:282-2-10 14:28
English
DRU Verwarming B.V. The Netherlands
Postbus 1021, NL-6920 BA Duiven Ratio 8, NL-6921 RW Duiven
959.013.02.UK
24
UK
95901302UK Install_G20.indd 2495901302UK Install_G20.indd 24 2-2-10 14:282-2-10 14:28
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