Drolet Eco-65, Eco-65 DP00060 Installation And Operation Manual

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Installation and Operation Manual

Eco-65

Safety tested according to ULC S627,

UL1482 and ASTM E1509 by

Intertek Testing Services.

INSTALLATION BY A

PROFESSIONAL IS STRONGLY

RECOMMENDED

Fabricant de poêles international inc.

250, rue de Copenhague, St-Augustin-de-

Desmaures (Québec) Canada G3A 2H3

Téléphone : (418) 878-3040

Télécopieur : (418) 878-3001

www.drolet.ca

CONTACT LOCAL BUILDING OR FIRE OFFICIALS ABOUT RESTRICTIONS AND INSTALLATION INSPECTION REQUIREMENTS IN YOUR AREA.

PLEASE READ THIS ENTIRE MANUAL BEFORE INSTALLATION AND USE OF THIS PELLET FUEL-BURNING ROOM HEATER. FAILURE TO FOLLOW THESE INSTRUCTIONS COULD RESULT IN PROPERTY DAMAGE, BODILY INJURY OR EVEN DEATH.

This manual is available for free download on the manufacturer’s web site. It is a copyrighted document. Re-sale is strictly prohibited. The manufacturer may update this manual from time to time and cannot be responsible for problems, injuries, or damages arising out of the use of information contained in any manual obtained from unauthorized sources.

READ AND KEEP THIS MANUAL FOR REFERENCE

45725A Printed in Canada 23-06-2014

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Eco-65 Installation and Operation Manual

THANK YOU FOR CHOOSING THIS DROLET PELLET STOVE

As one of North America’s largest and most respected pellet stove, wood stove and fireplace manufacturers, Stove Builder International takes pride in the quality and performance of all its products. We want to help you get maximum satisfaction as you use this product.

In the pages that follow you will find general advice on pellet heating, detailed instructions for safe and effective installation, and guidance on how to get the best performance from this stove as you build and maintain your pellet heating system.

We highly recommend that our pellet burning hearth products be installed and serviced by professionals who are certified in the United States by NFI (National Fireplace Institute®) or in Canada by WETT (Wood Energy Technology Transfer) or in Quebec by APC (Association des Professionnels du Chauffage).

Congratulations on making a wise purchase.

To receive full warranty coverage, you will need to show

evidence of the date you purchased your stove. Keep your sales

invoice. We also recommend that you register your warranty

online at:

http://www.drolet.ca/en/service-support/warranty-registration

Registering your warranty online will help us to quickly track the

information we need about your stove.

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Eco-65 Installation and Operation Manual

Table of contents

1 Introduction .............................................................................................................................................. 5

1.1 About Pellet Heating .............................................................................................................................. 5

1.1.1 Top 10 Reasons for Buying a Pellet Stove ................................................................................... 5

1.2 Eco-65 Specifications ............................................................................................................................ 6

1.3 Overall Exterior Dimensions .................................................................................................................. 7

PART A – INSTALLATION ................................................................................................................................ 8

2 Installation Safety Information ............................................................................................................... 8

2.1 Installation Warnings, Cautions and Recommendations ...................................................................... 8

2.2 Regulations Covering Pellet Stove Installation ................................................................................... 10

2.3 Before Operating Your Stove .............................................................................................................. 11

3 Clearances to Combustible Material .................................................................................................... 12

3.1 Certification Label Location ................................................................................................................. 12

3.2 Minimum Clearances to Combustibles ................................................................................................ 12

3.3 Floor Protection ................................................................................................................................... 13

4 Venting system ...................................................................................................................................... 14

4.1 General ................................................................................................................................................ 14

4.2 Recommendations .............................................................................................................................. 14

4.3 Equivalent Vent Length (EVL) ............................................................................................................. 14

4.4 Termination Location ........................................................................................................................... 16

4.4.1 Permitted Termination Location .................................................................................................. 17

4.5 Installation Configurations ................................................................................................................... 18

4.5.1 Installation Warnings, Cautions and Recommendations Reminder ........................................... 18

4.5.2 Through Wall Installation (Main Floor or Basement) .................................................................. 19

4.5.3 Through Roof Installation ........................................................................................................... 20

4.5.4 Through a Factory Built Chimney ............................................................................................... 21

4.5.5 Through an Existing Masonry Fireplace ..................................................................................... 22

4.5.6 Through an Existing Masonry Chimney ..................................................................................... 23

PART B - OPERATION ................................................................................................................................... 24

4.6 General Information ............................................................................................................................. 24

4.7 Operation Warnings, Cautions and Recommendations ...................................................................... 24

4.7.1 Zone Heating and How to Make It Work for You ........................................................................ 27

4.8 Combustible ........................................................................................................................................ 27

4.8.1 Proper Fuel ................................................................................................................................. 27

4.8.2 Where to Store Bags of Pellets .................................................................................................. 28

5 Stove Controls ....................................................................................................................................... 28

5.1 Control Panel ....................................................................................................................................... 28

5.1.1 Mode Button ............................................................................................................................... 29

5.1.2 Fuel Feed Button ........................................................................................................................ 30

5.1.3 Convection Fan Speed Control .................................................................................................. 30

5.1.4 Heat Level ................................................................................................................................... 30

5.1.5 Reset .......................................................................................................................................... 30

5.2 Adjustments ......................................................................................................................................... 31

5.2.1 Selecting the Combustion Level (Heat Rate) ............................................................................. 31

5.2.2 Adjusting the Convection Fan Speed ......................................................................................... 31

6 Stove Operation ..................................................................................................................................... 31

6.1 First Startup ......................................................................................................................................... 31

6.2 Everyday Startup ................................................................................................................................. 32

6.3 Running Out of Pellets ........................................................................................................................ 32

6.4 Refueling ............................................................................................................................................. 32

6.5 Shutting Down Procedure ................................................................................................................... 32

6.6 Operating the Stove Using a Thermostat ............................................................................................ 32

6.6.1 Pilot Mode Selection ................................................................................................................... 33

6.7 Signs of an Overheating Stove ........................................................................................................... 33

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Eco-65 Installation and Operation Manual

7 Maintenance ........................................................................................................................................... 35

7.1 Stove Maintenance .............................................................................................................................. 35

7.1.1 Recommended Maintenance Schedule ..................................................................................... 35

7.1.2 Cleaning the Baffle, the Heat Exchanger and the Combustion Chamber .................................. 36

7.1.3 Exhaust Channel and Exhaust Blower Maintenance ................................................................. 39

7.1.4 Cleaning the Burn Pot ................................................................................................................ 41

7.1.5 Ash Removal .............................................................................................................................. 43

7.1.6 Cleaning the Air Wash System ................................................................................................... 44

7.1.7 Glass Care .................................................................................................................................. 44

7.1.8 Replacement of Broken Door Glass ........................................................................................... 44

7.1.9 Door Gasket Maintenance .......................................................................................................... 45

7.1.10 Door Adjustment ......................................................................................................................... 45

7.2 Venting System Maintenance ............................................................................................................. 46

7.2.1 Dealing With a Chimney Fire ...................................................................................................... 46

7.2.2 Soot and Fly Ash .............................................................................................................. .......... 46

8 Troubleshooting .................................................................................................................................... 47

8.1 Electric Components List..................................................................................................................... 47

8.2 Testing a Component .......................................................................................................................... 48

8.3 Main Error Codes, Possible Causes and Solutions ............................................................................ 51

8.3.1 P Code ........................................................................................................................................ 53

8.3.2 H Code ........................................................................................................................................ 54

8.3.3 E Code ........................................................................................................................................ 57

8.3.4 L Code ........................................................................................................................................ 60

8.3.5 d Code ........................................................................................................................................ 61

8.3.6 N Code ........................................................................................................................................ 62

8.3.7 C Code ........................................................................................................................................ 62

8.3.8 I Code ......................................................................................................................................... 62

8.3.9 A Code ........................................................................................................................................ 63

8.3.10 Smoke Smell ............................................................................................................................... 64

8.3.11 Auger Motor Stops Momentarily ................................................................................................. 65

8.3.12 Poor Burn or Dirty Glass ............................................................................................................. 65

8.3.13 No Display .................................................................................................................................. 66

9 Wiring Diagram ...................................................................................................................................... 67

10 Access to Fuses .................................................................................................................................... 68

11 Components Location ........................................................................................................................... 70

12 Blower Replacement ............................................................................................................................. 71

13 L-250 and F-160 Thermal Switch Replacement .................................................................................. 77

14 Exploded View and Replacement Parts .............................................................................................. 79

APPENDIX A: HORIZONTAL AND VERTICAL VENT CHART ..................................................................... 89

APPENDIX B: FLAME CARACTERISTICS .................................................................................................... 91

APPENDIX C: INSTALLING A THERMOSTAT (AC05558) ........................................................................... 92

APPENDIX D: MOBILE HOME INSTALLATION ............................................................................................ 95

APPENDIX E: COMBUSTION AIR SUPPLY .................................................................................................. 97

APPENDIX F: OPTIONAL HOT AIR DISTRIBUTION KIT (AC01330) ......................................................... 100

DROLET LIMITED LIFETIME WARRANTY .................................................................................................. 102

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Eco-65 Installation and Operation Manual

1 Introduction

1.1 About Pellet Heating

Pellet stoves offer a dramatic improvement in the convenience of heating with solid fuel. Wood pellets are handled in bags and are therefore easily and cleanly stored. A single loading of a pellet stove can provide long hours of warmth. Pellet stoves also provide a special comfort associated with wood burning. The combination of fans delivering warm air currents and the direct comfort of radiant heat provides special satisfaction on a cold winter day. The heat provided is even and constant, due to the auto fuel feed responding to owner settings. Pellet stoves also offer strong environmental benefits; pellets not only reduce dependence on finite supplies of fossil fuels like oil and gas, but they also put to good use materials that would otherwise unnecessarily and expensively add to our waste disposal problems.

In addition, pellet stoves burn very cleanly and offer the lowest emissions of unwanted pollutants of all solid fuel burning appliances.

1.1.1 Top 10 Reasons for Buying a Pellet Stove

 Fuel is relatively cheap, easy to handle and store

 Installation is relatively inexpensive and flexible

 Can be thermostatically controlled

 Can run for long hours without the need to refuel

 Heat output is steady because fuel feed is regulated

 Provides powerful convection heat

 Has the lowest emissions of all solid fuels

 Reduces our dependence on fossil fuels

 Pellets are a renewable fuel

 Wood pellets are made of 100% residual matter (saw dust). This creates added-value

from waste that would otherwise end up in a landfill.

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Eco-65 Installation and Operation Manual

1.2 Eco-65 Specifications

Fuel Type Wood pellets

Test Standards (safety) ULC S627, ASTM E1509 and UL 1482

Heating capacity range* 800 to 2600 sq ft (74 to 242 m2)

Input BTU range** From 10 500 BTU/h to 65 000 BTU/h

Hopper capacity** 125 lb (57 Kg)

EPA Status <4.5 g/h

Optimum efficiency 79.9 %

Maximum Burn Time* 92h

Shipping Weight 430 lb (195 kg)

Vent system size 4'' (see Section 4.3: Equivalent Vent Length (EVL))

Baffle material Stainless Steel

Burn rate** 1.2 lb to 7.6 lb per hour

Energy consumption

3.7A for ignition cycle

2.15A Min./2.9A Max. for continuous operation

Electrical requirements 120VAC 15A

Control board fuses

Main: 7.5A-250V fast-blow fuse Convection blower: 5A-250V fast-blow fuse Combustion blower: 3A-250V fast-blow fuse Exhaust blower: 3A-250V fast-blow fuse Auger motor #1: 3A-250V fast-blow fuse Auger motor #2: 3A-250V fast-blow fuse Igniter: 5A-250V fast-blow fuse

* Burn time and heating capacity may vary subject to location in home, chimney draft,

chimney diameter, locality, heat loss factors, climate, selected fuel level, fuel types and other variables.

** This can vary depending on pellet density, length, and diameter.

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Eco-65 Installation and Operation Manual

1.3 Overall Exterior Dimensions

FRESH AIR INLET

EXHAUST

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Eco-65 Installation and Operation Manual

PART A – INSTALLATION

2 Installation Safety Information

2.1 Installation Warnings, Cautions and Recommendations

 PROFESSIONNAL INSTALLATION IS HIGHLY RECOMMENDED.

 YOU MAY NEED TO OBTAIN A BUILDING PERMIT FOR THE INSTALLATION OF

THIS STOVE AND ITS VENTING SYSTEM. CONSULT YOUR MUNICIPAL BUILDING DEPARTMENT OR FIRE DEPARTMENT BEFORE INSTALLATION TO DETERMINE THE NEED TO OBTAIN ONE. WE RECOMMEND THAT YOU ALSO INFORM YOUR HOME INSURANCE COMPANY TO FIND OUT IF THE INSTALLATION WILL AFFECT YOUR POLICY.

 THIS STOVE MUST BE CONNECTED TO A STANDARD 120V. 60 HZ GROUNDED

ELECTRICAL OUTLET. DO NOT USE AN ADAPTER PLUG OR SEVER THE GROUNDING PLUG. DO NOT ROUTE THE ELECTRICAL CORD UNDERNEATH, IN FRONT OR OVER THE STOVE.

 IF THIS STOVE IS NOT PROPERLY INSTALLED, A HOUSE FIRE MAY RESULT. TO

REDUCE THE RISK OF FIRE, FOLLOW THE INSTALLATION INSTRUCTIONS.

 BURNING ANY SOLID FUELS GENERATES CARBON MONOXIDE IN LOW

CONCENTRATION. THIS GAS IS EVACUATED BY THE VENTING SYSTEM. IN HIGHER CONCENTRATIONS, CARBON MONOXIDE IS TOXIC AND MAY CAUSE DEATH. TO PREVENT THIS, ENSURE THAT YOUR VENTING SYSTEM IS AIRTIGHT.

 THIS STOVE IS MOBILE HOME APPROVED AND REQUIRES INSTALLATION OF A

FRESH AIR KIT, SOLD SEPARATELY. THE STOVE MUST BE ATTACHED TO THE STRUCTURE OF THE MOBILE HOME AND THE STRUCTURAL INTEGRITY OF THE MOBILE HOME FLOOR, WALL, AND CEILING/ROOF MUST BE MAINTAINED. DO NOT INSTALL IN A SLEEPING ROOM.

 THIS STOVE IS NOT RECOMMENDED TO BE INSTALLED IN A BEDROOM.

 THIS STOVE HAS BEEN DEVELOPED AND BUILT FOR RESIDENTIAL

SUPPLEMENTARY HEAT SOURCE. COMMERCIAL AND INDUSTRIAL USE IS PROHIBITED AND WILL VOID THE WARRANTY.

 THE INFORMATION GIVEN ON THE CERTIFICATION LABEL AFFIXED TO THE

STOVE ALWAYS OVERRIDES THE INFORMATION PUBLISHED IN ANY OTHER MEDIA (OWNER’S MANUAL, CATALOGUES, FLYERS, MAGAZINES AND/OR WEB SITES).

 CONNECT THIS STOVE ONLY TO A LISTED PELLET VENT FOR USE WITH SOLID

FUEL OR TO A LINED CHIMNEY CONFORMING TO NATIONAL AND LOCAL BUILDING CODES.

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Eco-65 Installation and Operation Manual

 DO NOT INSTALL A FLUE DAMPER IN THE EXHAUST VENTING SYSTEM OF THIS

UNIT.

 DO NOT CONNECT THIS STOVE TO ANY OTHER EXISTING VENTING SYSTEM

SERVING ANOTHER APPLIANCE.

 DO NOT CONNECT TO OR USE IN CONJUNCTION WITH ANY AIR DISTRIBUTION

DUCTWORK.

 THE VENTING SYSTEM MUST BE COMPLETELY AIRTIGHT AND PROPERLY

INSTALLED. ALL VENT CONNECTOR JOINTS MUST BE SEALED AND FASTENED IN ACCORDANCE WITH THE PELLET VENT MANUFACTURER'S INSTRUCTIONS TO ENSURE CONSISTENT PERFORMANCE AND AVOID SMOKE AND ASH SPILLAGE.

 THE VENTING SYSTEM SHOULD BE CHECKED, AT LEAST TWICE A YEAR FOR

ANY BUILDUP OF SOOT OR CREOSOTE.

 NEVER BLOCK ANY LOUVERS OF THE STOVE.

 IF REQUIRED, A FRESH AIR KIT CAN BE INSTALLED TO SUPPLY COMBUSTION

AIR TO THE ROOM OR SPACE (SEE APPENDIX E: COMBUSTION AIR SUPPLY).

 MIXING OF APPLIANCE COMPONENTS FROM DIFFERENT SOURCES OR

MODIFYING COMPONENTS IS PROHIBITED AND WILL VOID THE WARRANTY.

 ANY MODIFICATION OF THE STOVE THAT HAS NOT BEEN APPROVED IN WRITING

BY THE TESTING AUTHORITY IS PROHIBITED AND VIOLATES CSA B365 (CANADA), AND ANSI NFPA 211 (USA).

 STOVE BUILDER INTERNATIONAL INC. (SBI) GRANTS NO WARRANTY, IMPLIED

OR STATED, FOR THE POOR INSTALLATION OR LACK OF MAINTENANCE OF YOUR STOVE AND ASSUMES NO RESPONSIBILITY OF ANY CONSEQUENTIAL DAMAGES.

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Eco-65 Installation and Operation Manual

2.2 Regulations Covering Pellet Stove Installation

When installed and operated as described in these instructions, this pellet stove is suitable for use as a freestanding heater in residential installations.

In Canada, the CSA B365 Installation Code for Solid Fuel Burning Appliances and Equipment and the CSA C22.1 Canadian National Electrical Code are to be followed in the absence of local code requirements. In the USA, the ANSI NFPA 211 Standard for Chimneys, Fireplaces, Vents and Solid Fuel-Burning Appliances and the ANSI NFPA 70 National Electrical Code are to be followed in the absence of local code requirements.

This stove must be connected to a pellet vent system complying with the requirements for Pellet Vent in the standards UL 103, UL 641, ULC S629M, CAN/ULC S609 and ULC/ORD C441 or to a code-approved masonry chimney with a stainless steel flue liner.

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Eco-65 Installation and Operation Manual

2.3 Before Operating Your Stove

Some minor installation and adjustment are required prior to use:

 The handle and door must be adjusted; (see section 7.1.10: Door Adjustment)

 The stove must be leveled using threaded legs;

 Make sure the fresh air intake back draft shutter works freely.

 Make sure to remove all tools or accessories that have been inserted in the stove for

transportation purposes (see following illustration.)

POWER CORD

OWNER’S

MANUAL TOP GRILL

SCRAPER

DESICCANT

(drying agent) SWEEPING BRUSH (the tie

wrap must be cut)

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Eco-65 Installation and Operation Manual

3 Clearances to Combustible Material

The clearances shown in this section have been determined by tests according to procedures set out in safety standards ULC S627 (Canada), ASTM E1509 (U.S.A). When the pellet stove is installed so that its surfaces are at, or beyond, the minimum clearances specified, combustible surfaces will not overheat under normal and even abnormal operating conditions.

WARNING: NO PART OF THE STOVE MAY BE LOCATED CLOSER TO COMBUSTIBLES THAN THE MINIMUM CLEARANCES SPECIFIED ON THE CERTIFICATION LABEL.

CAUTION: NO PART OF THE PELLET VENT SYSTEM MAY BE LOCATED CLOSER TO COMBUSTIBLES THAN THE MINIMUM CLEARANCES SPECIFIED BY THE VENT MANUFACTURER.

CAUTION: DO NOT USE MAKESHIFT MATERIALS OR MAKE ANY COMPROMISES WHEN INSTALLING THIS STOVE.

3.1 Certification Label Location

Since the information given on the certification label affixed to the stove always overrides the information published in any other media (owner’s manual, catalogues, flyers, magazines and/or web sites), it is important to refer to it in order to have a safe and compliant installation. In addition, you will find important information about your stove (model, serial number, etc.). You will find the certification label on the inner side of the hopper lid of the stove.

3.2 Minimum Clearances to Combustibles

CLEARANCES TO

LETTER

CANADA USA

: We recommend leaving 24″ on each side of the stove and 12″ at the back of the

Note stove in order to facilitate access for maintenance.

* From the fresh air intake

3″ (76 mm) 3″ (76 mm)

6″ (152 mm) 6″ (152 mm)

3″ (76 mm) 3″ (76 mm)

Refer to vent

manufacturer’s

clearances

72″ (1 829 mm) 72″ (1 829 mm)

COMBUSTIBLES

Refer to vent

manufacturer’s

clearances

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Eco-65 Installation and Operation Manual

3.3 Floor Protection

For floor protection clearances refer to the following table.

FLOOR PROTECTION

LETTER CANADA USA

CAUTION: THE STOVE MUST BE PLACED ON A CONTINUOUS (GROUTED JOINTS) NONCOMBUSTIBLE MATERIAL SUCH AS CERAMIC TILE*, CEMENT BOARD, BRICK, MILLBOARD OR EQUIVALENT, OR ANY OTHER APPROVED OR LISTED MATERIAL SUITED FOR FLOOR PROTECTION.

18″ (460 mm) 6″ (155 mm)

N/A (USA only) 6″ (155 mm)

8″ (205 mm)

N/A (Canada

only)

N/A (Canada

only)

*Any type of tile will require a continuous non combustible sheet beneath to prevent the possibility of embers falling through to the combustible floor if cracks or separation should occur in the finished surface, this would include floor protection for built-in raised hearths. Check local codes for approved alternatives.

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Eco-65 Installation and Operation Manual

4 Venting system

4.1 General

Even though the chimney draft is mechanical, a suitable venting system will ensure a natural draft which will prevent smoke spillage in your home if a power outage occurs. Moreover, a suitable venting system configuration will help getting the best efficiency out of your stove when installed in accordance with the required EVL (see Section 4.3: Equivalent Vent Length (EVL)).

Even the best stove will not function safely and efficiently as intended if it is not connected to a suitable venting system.

4.2 Recommendations

In Canada, we recommend that you use a listed pellet vent that meets the CAN/ULC S609 or ULC/ORD C441 Standard. A pellet vent listed to ULC S629M is also suitable for installation with this stove.

For the United States, we recommend that you use a listed pellet vent that meets the UL 641 Standard. A pellet vent listed to UL 103 is also suitable for installation with this stove.

This stove can be vented in an existing factory-built or masonry chimney with the addition of a stainless steel liner, provided the chimney is more than 4” in diameter. The liner should be listed and should meet the ULC S635 CAN/ULC S640 standard in Canada and the UL 1777 standard in the USA. Refer to the instructions provided by the vent manufacturer, especially when passing through a wall, ceiling or roof.

4.3 Equivalent Vent Length (EVL)

Recommended venting system inner pipe diameter is 4”.

To calculate the EVL of your installation, use the following conversions:

Qty Type of pipe

1 90° elbow or “T” 5

1 45° elbow 3

1 ft Horizontal pipe run 1

1 ft Vertical pipe run 0.5

EVL

equivalent(ft)

NOTE: Horizontal runs shall not exceed 9 feet. NOTE: Never exceed 30 feet of EVL.

Here is an example to help you calculate Equivalent Vent Length. On the following figure the EVL can be calculated like this:

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Eco-65 Installation and Operation Manual

 2 horizontal run of 1’ = (2 X 1’) X 1’ = 2’ of EVL

 1 elbow 90° or "Tee" = 5’ of EVL

 3 vertical length of 4’ = (3 X 4’) X 0.5’ = 6’ of EVL

 Total EVL = (2’ + 5’ + 6’) = 13’.

NOTE: Do not include the exterior wall termination in the EVL calculation (45° elbow and termination).

For example, let’s imagine an installation consisting of a horizontal vent coming out at the back of the stove on a total distance of 8 feet. This horizontal run is followed by a tee and a 6-foot vertical rise. This type of installation is not acceptable. As you can see, the vent termination is clearly outside the allowed configuration zone on the chart because the venting system proposed does not have at least one foot of vertical rise for each foot of horizontal run.

Instead, if the installation consisted of a horizontal vent coming out at the back of the stove on a total distance of 4 feet, followed by a tee and a 6-foot vertical rise, it would be acceptable. The installation end should be within the allowable configuration zone on the chart since it would have at least one foot of vertical rise for each foot of horizontal run. Furthermore, the total vertical rise would be at least 3-foot high.

O.K.

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Eco-65 Installation and Operation Manual

WARNING: To reduce the risk of smoke spillage there should always be at least one foot of vertical rise for each foot of horizontal run. In all cases, at least 3 feet of vertical rise is needed.

4.4 Termination Location

Termination should not be located so that hot exhaust gases can be a hazard. They can reach temperatures of 500°F (260°C) and cause serious burns.

CAUTION: TERMINATION COLLAR (SPARK ARRESTER) IS MANDATORY.

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Eco-65 Installation and Operation Manual

4.4.1 Permitted Termination Location

Refer to NFPA 211 (USA) or CSA B365 (Canada) for rules for the distance of exit terminal from windows and openings. The exit terminal of a mechanical draft system, other than a direct vent appliance shall be located in accordance with the following.

Canada:

Letter

Min.

clearances

12’’ (30 cm)

39’’ (100 cm) Clearance to window or door that may be opened

39’’ (100 cm) Clearance to corner or adjacent wall

39’’ (100 cm)

72’’ (183 cm)

39’’ (100 cm) Clearance to the combustion air inlet to any other appliance

72’’ (183 cm) Clearance to a mechanical air supply inlet

84’’ (213 cm)

Clearances above grade level or any adjacent surface that might support snow, ice, or debris

Not to be installed above a meter/regulator assembly within 39" (100 cm) horizontally from the vertical center-line of the regulator and for 15’ vertically

Clearance to gas service regulator vent outlet or within 39’’ (100 cm) of an oil tank vent or an oil tank fill inlet

Clearance above paved side-walk or a paved driveway located on public property

Description

39’’ (100 cm) Clearance to property boundary

A vent shall not terminate underneath a veranda, porch, or deck

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Eco-65 Installation and Operation Manual

United States:

 Not Less than 36’’ (91 cm) above any forced air inlet located within 10 feet (305 cm);

 Not Less than 48’’ (122 cm) below and horizontally from, or one foot (30 cm) above, any

door, window or gravity air inlet into any building;

 Not Less than 24’’ (61 cm) from an adjacent building and not less than 84’’ (213 cm)

above grade when located adjacent to a public walkway.

 Cannot be located less than 12 inches (300mm) above grade.  Cannot be located above a gas meter/regulator within 3 feet (900mm) horizontally of the

vertical center line of the regulator.

 Not within 6 feet (1.8 meters) of a gas service regulator vent outlet.

 Other restrictions may apply. See NFPA 211 for further information.

4.5 Installation Configurations

4.5.1 Installation Warnings, Cautions and Recommendations Reminder

 PROFESSIONNAL INSTALLATION IS HIGHLY RECOMMENDED

 THIS STOVE USES A PRESSURIZED VENTING SYSTEM. ALL VENT CONNECTOR

JOINTS MUST BE SEALED AND FASTENED. CONSULT THE PELLET VENT MANUFACTURER’S INSTRUCTION TO ENSURE PROPER INSTALLATION, CONSISTENT PERFORMANCE, AND TO AVOID SMOKE AND ASH SPILLAGE.

 USE RTV SILICONE (Room Temperature Vulcanization), METALLIC TAPE, AND A

MINIMUM OF THREE SELF-TAPING SCREWS AT ALL JOINT CONNECTIONS TO ENSURE A TIGHT SEAL.

 THE CHIMNEY CONNECTOR SHALL NOT PASS THROUGH AN ATTIC OR ROOF

SPACE, CLOSET OR SIMILAR CONCEALED SPACE OR FLOORS OR CEILING.

 INSTALL VENTING SYSTEM AT CLEARANCES SPECIFIED BY THE VENT

MANUFACTURER.

 THE USE OF A SPARK ARRESTER AT THE END OF THE TERMINATION IS

MANDATORY.

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Eco-65 Installation and Operation Manual

4.5.2 Through Wall Installation (Main Floor or Basement)

1. Position stove following clearances given in Section 3: Clearances to Combustible Material and following vent manufacturer’s instructions. Then locate the position of the

exhaust pipe in the wall.

2. Install wall thimble as per vent manufacturer’s instructions.

3. Attach enough piping length to go through the wall thimble and extend at least 6 inches beyond the exterior wall.

4. Attach cap and seal outside wall thimbles with high temperature waterproof silicone sealant.

CAUTION: TO REDUCE THE RISK OF SMOKE SPILLAGE THERE SHOULD ALWAYS BE AT LEAST 12” (30 CM) OF VERTICAL RISE FOR EACH FOOT OF HORIZONTAL RUN. IN ALL CASES, AT LEAST 36” (91 CM) OF VERTICAL RISE IS NEEDED BEFORE THE TERMINATION.

WARNING: TERMINATION SHOULD NOT BE LOCATED SO THAT HOT EXHAUST GASES CAN BE A HAZARD. EXHAUST GASES CAN REACH TEMPERATURES OF 500°F (260°C) AND CAUSE SERIOUS BURNS. SEE SECTION 4.4.1: PERMITTED TERMINATION LOCATION.

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Eco-65 Installation and Operation Manual

4.5.3 Through Roof Installation

1. Position stove following clearances given

Section 3.2: Minimum Clearances

to Combustibles and following vent manufacturer’s instructions.

2. Install a cleanout tee to the stove exhaust. If necessary, use a horizontal additional length between the exhaust and the tee. If you wish to center the vertical part of the vent with the stove, a 45° elbow and a tee can be used to route the pipe from the exhaust towards the back center of the stove.

3. Drop the plumb bob over the center of the tee outlet and mark location on the ceiling. Install the ceiling support and the vent pipe by following the vent manufacturer’s instructions.

4. Always follow vent manufacturer’s clearances instructions from combustible materials. When passing through additional floors or ceilings, always install a fire stop spacer.

5. After lining up for hole in roof, cut either a round or square hole in roof. Install upper edge and sides of flashing under roofing materials. Nail it to the roof along upper edge. Do not nail lower edge. Seal nail heads with flexible waterproof sealant.

6. Apply high temperature waterproof silicone sealant where the storm collar meets the vent. Slide storm collar down until it sits on the flashing.

7. Seal and install vertical roof vent. If required, seal and install a storm collar.

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Eco-65 Installation and Operation Manual

4.5.4 Through a Factory Built Chimney

To make an installation through a factory built chimney, run a 4" stainless steel liner inside the factory built chimney.

1. Position stove following clearances given in Section 3.2: Minimum Clearances to Combustibles and following vent manufacturer’s instructions.

3. Connect the pellet vent to the stainless steel liner according to the vent manufacturer’s instructions.

4. Seal and install vertical roof vent. If required, seal and install a storm collar.

WARNING: IN THE U.S., THE USE OF A STAINLESS STEEL LINER IS MANDATORY. IN CANADA, IT IS NOT MANDATORY BUT IS STRONGLY RECOMMENDED.

NOTE: VENTING DIRECTLY IN AN OVERSIZED CHIMNEY AND OMITTING THE USE OF A STAINLESS STEEL LINER CAN AFFECT CHIMNEY DRAFT AND DECREASE STOVE PERFORMANCES.

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4.5.5 Through an Existing Masonry Fireplace

1. Position stove, following clearances shown in Section 3.2: Minimum

12”-18”

Clearances to Combustibles and following vent manufacturer’s instructions.

2. Build and Install a blocking plate inside the chimney to seal the fireplace damper. Stainless steel plate and screws are recommended. Cut a hole for the exhaust pipe. If needed, cut a second hole for the air intake pipe (see Appendix E: Combustion Air Supply).

3. Attach a section of pipe and clean out tee to the exhaust, making sure the clean out tee is centered in the chimney flue area.

4. Install a vented flashing at the top of the fireplace chimney. Stainless steel plate and screws are recommended. Cut a hole for the vent pipe. If needed, cut a second hole for the air intake pipe. Seal all joints with high temperature waterproof silicone sealant to prevent water leakage.

5. Seal and install vertical roof vent. If required, seal and install a storm collar.

NOTE: THE STRUCTURAL CONDITION OF THE MASONRY CHIMNEY MUST FIRST BE INSPECTED BY A QUALIFIED CHIMNEY SWEEP OR INSTALLER.

NOTE: YOU WILL NEED A PIPE LENGTH EQUAL TO THE CHIMNEY HEIGHT FROM THE HEARTH. IF OUTSIDE COMBUSTION AIR IS TO BE USED, YOU WILL NEED A PIPE LENGTH SUPERIOR FROM 12 TO 18 INCHES (30 TO 46 CM) OF THE CHIMNEY HEIGHT TO ENSURE A PROPER STOVE BEHAVIOUR.

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4.5.6 Through an Existing Masonry Chimney

1. Position stove following clearances shown in Section 3.2: Minimum

12”-18”

Clearances to Combustibles and following vent manufacturer’s instructions.

2. Mark the center of the hole where the vent pipe will go through the masonry chimney.

3. It is necessary to make a hole in the masonry with a one-inch diameter greater than the diameter of the vent pipe used.

4. Install a vented flashing at the top of the masonry chimney. Stainless steel plate and screws are recommended. Cut a hole for the vent pipe. If needed, cut a second hole for the air intake pipe. Seal all joints with high temperature waterproof silicone sealant to prevent water leakage.

5. Install the cleanout tee at the bottom of the vertical vent system and lower it down the chimney until the center branch of the tee is aligned with the hole in the masonry.

6. Install and seal flashing with high temperature waterproof silicone sealant.

7. Seal and install vertical roof vent. If required, seal and install a storm collar.

8. Connect the horizontal vent pipe to the cleanout tee by pushing it through the hole in the masonry.

9. If desired, once the horizontal pipe is in place, the space between the pipe and masonry may be filled with high-temperature grout.

If desired, install a trim collar and use an additional horizontal vent pipe length, if required, to connect the stove to the chimney.

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PART B - OPERATION

4.6 General Information

4.7 Operation Warnings, Cautions and Recommendations

 KEEP THIS MANUAL FOR REFERENCE.

 DURING THE FIRST FEW FIRES, YOUR STOVE WILL EMIT AN ODOR AND A SMALL

AMOUNT OF FUMES AS THE HIGH TEMPERATURE PAINT CURES OR BECOMES SEASONED TO THE METAL. MAINTAINING SMALLER FIRES WILL MINIMIZE THIS. AVOID PLACING ITEMS ON STOVETOP DURING THIS PERIOD TO AVOID DAMAGING THE PAINT SURFACE. MAKE SURE THE ROOM IS WELL-VENTILATED. OPEN WINDOWS. ODORS AND FUMES RELEASED DURING THIS PROCESS ARE UNPLEASANT BUT THEY ARE NOT TOXIC. ONCE YOU HAVE BURNED THE FIRST 40LBS OF PELLETS, IT IS RECOMMENDED TO INSPECT THE STOVE AND THE VENTING SYSTEM TO MAKE SURE THAT THERE IS NO LEAKS.

 HOT WHILE IN OPERATION, KEEP CHILDREN, CLOTHING AND FURNITURE AWAY.

CONTACT MAY CAUSE SKIN BURNS. GLOVES MAY BE NEEDED FOR STOVE OPERATION.

 IT IS HIGHLY RECOMMENDED THAT THE USER BUYS THIS PRODUCT FROM A

RETAILER WHO CAN PROVIDE INSTALLATION AND MAINTENANCE ADVICE.

 THIS STOVE MUST SERVE AS A SUPPLEMENTARY HEAT SOURCE. AN

ALTERNATIVE HEAT SOURCE SHOULD BE AVAILABLE IN THE HOME IF NEEDED. THE MANUFACTURER CANNOT BE HELD RESPONSIBLE FOR ADDITIONAL HEATING COSTS ASSOCIATED WITH THE USE OF AN ALTERNATIVE HEAT SOURCE.

 USING A STOVE WITH CRACKED OR BROKEN COMPONENTS, SUCH AS GLASS

OR BAFFLE MAY PRODUCE AN UNSAFE CONDITION AND MAY DAMAGE THE STOVE.

 NEVER USE GASOLINE, GASOLINE-TYPE LANTERN FUEL (NAPHTHA), FUEL OIL,

MOTOR OIL, KEROSENE, CHARCOAL LIGHTER FLUID, OR SIMILAR LIQUIDS OR AEROSOLS. KEEP ALL SUCH LIQUIDS OR AEROSOLS WELL AWAY FROM THE STOVE WHILE IT IS IN USE.

 DO NOT STORE FUEL WITHIN STOVE MINIMUM CLEARANCES TO COMBUSTIBLE.

 THIS STOVE SHOULD BE MAINTAINED AND OPERATED AT ALL TIMES IN

ACCORDANCE WITH THESE INSTRUCTIONS. NOT FOLLOWING THE INSTRUCTIONS OF THIS MANUAL MAY CAUSE SMOKE SPILLAGE AND OTHER POTENTIAL HAZARDS. IT IS ALWAYS RECOMMENDED TO INSTALL SMOKE DETECTORS AND FIRE EXTINGUISHER IN A CONVENIENT LOCATION.

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 THE VIEWING DOOR MUST BE CLOSED AND LATCHED AT ALL TIMES DURING

OPERATION. THE ASH DRAWER ACCESS PANEL MUST ALSO BE CLOSED DURING OPERATION.

 NEVER TRY TO REPAIR OR REPLACE ANY PART OF THE STOVE UNLESS

INSTRUCTIONS ARE GIVEN BY THE MANUFACTURER. ALL OTHER WORK SHOULD BE DONE BY A TRAINED TECHNICIAN.

 DO NOT OPERATE THE STOVE IF THE FLAME BECOMES DARK AND SOOTY OR IF

THE BURN POT OVERFILLS WITH PELLETS. TURN THE STOVE OFF, INSPECT IT, AND CALL YOUR DEALER.

 TURNING THE STOVE OFF DOES NOT DISCONNECT ALL POWER FROM THE

STOVE. DISCONNECT THE POWER CORD BEFORE PERFORMING ANY MAINTENANCE OR REPAIRS ON THE STOVE.

 ALLOW THE STOVE TO COOL BEFORE CARRYING OUT ANY MAINTENANCE OR

CLEANING. ASHES SHOULD BE PLACED IN A METAL CONTAINER WITH A TIGHT FITTING LID. THE CLOSED METAL CONTAINER SHOULD BE PLACED ON A NONCOMBUSTIBLE FLOOR OR ON THE GROUND, WELL AWAY FROM ALL COMBUSTIBLE MATERIALS, PENDING FINAL DISPOSAL. IF THE ASHES ARE DISPOSED OF BY BURIAL IN SOIL OR OTHERWISE LOCALLY DISPERSED, THEY SHOULD BE RETAINED IN THE CLOSED CONTAINER UNTIL ALL ASHES HAVE BEEN THOROUGHLY COOLED.

 DO NOT OPERATE THE STOVE IF YOU SMELL OR SEE SMOKE. TURN IT OFF,

MONITOR IT AND CALL YOUR DEALER IF NECESSARY. DO NOT UNPLUG IT. NEVER OPEN THE DOOR.

 IT IS RECOMMENDED TO UNPLUG THE STOVE WHEN IT’S NOT IN USE FOR

PROLONGED AMOUNT OF TIME (I.E. DURING SUMMER). SENSORS ON THE STOVE ARE ACTIVATED BY HEAT AND COULD ACTIVATE THE FANS EVEN IF THE STOVE IS NOT IN FUNCTION.

 THIS STOVE REQUIRES REGULAR MAINTENANCE AND CLEANING. FAILURE TO

FOLLOW THE MAINTENANCE SCHEDULE (SEE SECTION 7.1.1: RECOMMENDED MAINTENANCE SCHEDULE) WILL REDUCE THE STOVE PERFORMANCE AND COULD EVENTUALLY DAMAGE IT. IT ALSO MAY LEAD TO SMOKE SPILLAGE IN YOUR HOME.

 THIS STOVE IS DESIGNED AND TESTED TO BURN ONLY WOOD PELLETS. ANY

OTHER TYPE OF FUEL BURNED IN THIS HEATER WILL VOID THE WARRANTY.

 HOPPER SHOULD ONLY CONTAIN PELLETS. HOPPER SHOULD BE KEPT FREE OF

ANY FOREIGN OBJECTS AT ALL TIME TO PREVENT ANY DAMAGE TO THE STOVE.

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 THE STOVE WILL NOT OPERATE DURING A POWER OUTAGE. IF AN OUTAGE

DOES OCCUR, CHECK THE STOVE FOR SMOKE SPILLAGE. OPENING A WINDOW WILL PREVENT NEGATIVE PRESSURE AND SMOKE SPILLAGE IN THE ROOM.

 DO NOT UNPLUG THE STOVE IF YOU SUSPECT IT IS MALFUNCTIONING. TURN IT

OFF, MONITOR IT AND CALL YOUR DEALER IF NECESSARY.

 THIS STOVE IS DESIGNED TO PROVIDE THE OPTIMUM PROPORTIONS OF FUEL

AND AIR TO THE FIRE IN ORDER TO BURN FREE OF SMOKE AND SOOT. ANY BLOCKAGE OF THE AIR SUPPLY TO OR FROM THE STOVE WILL SERIOUSLY DECREASE ITS PERFORMANCE AND WILL BE EVIDENT BY A SMOKING EXHAUST, A SOOT BUILDUP ON THE WINDOW AND ON OUTSIDE WALLS. FOR BEST OPERATION, THE ASH CONTENT OF THE PELLET FUEL SHOULD BE LESS THAN 1% AND THE CALORIFIC VALUE APPROXIMATELY 8,500 BTU/LB. OTHERS FUELS WITH A HIGH ASH CONTENT WILL REQUIRE A HIGHER LEVEL OF MAINTENANCE AND CLEANING.

 THE STOVE WILL NOT OPERATE USING NATURAL DRAFT OR WITHOUT A POWER

SOURCE TO ACTIVATE THE BLOWER SYSTEMS AND FUEL FEED SYSTEM.

 STOVE BUILDER INTERNATIONAL INC. GRANTS NO WARRANTY, IMPLIED OR

STATED, FOR IMPROPER INSTALLATION OR LACK OF MAINTENANCE OF YOUR STOVE, AND ASSUMES NO RESPONSIBILITY OF ANY CONSEQUENTIAL DAMAGES.

 IF YOU NOTICE A SMOLDERING FIRE (BURNPOT FULL BUT NO VISIBLE FLAME)

AND A HEAVY SMOKE BUILDUP IN FIREBOX, IMMEDIATELY TURN OFF THE STOVE, BUT DO NOT UNPLUG IT. DO NOT OPEN THE DOOR OR THE HOPPER LID. MAKE SURE THAT THE FRESH AIR INTAKE SHUTTER WORKS FREELY. WAIT UNTIL SMOKE INSIDE THE FIREBOX CLEARS AND BLOWERS SHUT DOWN. DO AS INSTRUCTED IN “EVERYDAY STARTUP” THEN ATTEMPT TO RESTART THE STOVE. IF THE PROBLEM PERSISTS, CONTACT YOUR DEALER. NOTE THAT SMOKE BUILD-UP DURING IGNITION MAY OCCUR. SMOKE CAN ACCUMULATE IN THE FIREBOX FOR A FEW SECONDS JUST BEFORE THE IGNITOR IS HOT ENOUGH TO FIRE-UP THE PELLETS IN THE BURN POT. THIS IS NORMAL. AS SOON AS THERE IS FIRE IN THE BURN POT, SMOKE WILL DISAPPEAR.

 MAINTAIN PROPER VENTILATION. IT IS IMPORTANT THAT ADEQUATE OXYGEN IS

BEING SUPPLIED TO THE FIRE FOR PROPER COMBUSTION. DURING THE WINTER SEASON, MAKE SURE THAT THE FRESH AIR INTAKE IS FREE OF ANY ICE, SNOW, ETC., AS THIS WILL STARVE THE FIRE OF AIR AND PREVENT THE PROPER OPERATION OF THE STOVE. MAKE SURE THE FRESH AIR INTAKE BACKDRAFT SHUTTER WORKS FREELY.

 OPERATING YOUR STOVE AT THE MAXIMUM SETTING DURING A LONG PERIOD

OF TIME MAY REDUCE THE STOVE AND ITS COMPONENTS LIFE EXPECTANCY.

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4.7.1 Zone Heating and How to Make It Work for You

Your new pellet stove is a space heater, which means it is intended to heat the area it is installed in, as well as spaces that connect to that area, although to a lower temperature. This is called zone heating and it is an increasingly popular way to heat homes or spaces within homes.

Zone heating can be used to supplement another heating system by heating a particular space within a home, such as a basement family room or an addition that lacks another heat source.

Although the stove may be able to heat the main living areas of your house to an adequate temperature, this stove must serve as a supplementary heat source. You should have a conventional oil, gas or electric additional heating system to provide heating in the home. The manufacturer cannot be responsible for additional heating costs associated with the use of an alternative heat source in case of stove failure or power outage.

Your success with zone heating will depend on several factors: Proper stove size, stove location, heating area, house layout, insulation and your climate zone.

4.8 Combustible

4.8.1 Proper Fuel

Each type of pellet has its properties and will burn differently. The amount of ashes produced can also vary greatly. Conventional pellets are those ¼” or 5/16” in diameter and not over 1” long. Longer or thicker pellets will affect the constancy of pellet feed.

For example, if the pellets are very short, they will have more ease to accumulate and pile into the feed screws. Thus, the volume of pellets will be denser, which will lead to an increase in BTU. By contrast, longer pellets will pile less so the BTU will be reduced.

The bottom-feed system of this stove is designed and tested specifically for use with wood pellets.

WARNING BUILDING CODES FOR WHICH THE STOVE HAS BEEN APPROVED AND WILL VOID THE WARRANTY

: BURNING OTHER TYPES OF PELLETS IS PROHIBITED. IT VIOLATES THE

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4.8.2 Where to Store Bags of Pellets

We recommend that you store your bags of pellets in a dry and well ventilated area if possible. Using dry pellets will increase the performance of your stove. You may want to have a bag or two in the same room as your stove for refueling but make sure to respect the minimum clearances to combustible materials and the space required for refilling and ash removal.

5 Stove Controls

5.1 Control Panel

The blowers and automatic fuel supply are controlled from a control panel (A) on the righthand side of the ECO-65. The control panel functions are as follows:

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Control panel screen

Operation mode : OFF MANUAL

Button to select between modes

Button to change the convection fan speeds

Pellet burn rate

Button + and – allows to select the heat level

THERMOSTAT:

Thermostatic control

(optional)

Button to clear

most error codes

Button to feed and start

when the auger is empty

5.1.1 Mode Button

When the mode switch is pressed, you will be able to choose the Manual or the Thermostat mode, or to turn off the appliance. If the Manual mode is selected, the stove will automatically ignite. At this time, the heat level must be selected manually to adjust the stove’s heat output to the desired level. If the thermostat mode is selected, the stove will automatically modulate between the lowest heat level and the heat level selected to keep the room temperature at

the thermostat’s setting (see Section 6.6.1: Pilot mode selection). No fire starter is

necessary to ignite the unit. The auger will feed fuel and the electric igniter will start. If the unit doesn’t ignite within 12 minutes, the stove will start another ignition cycle. If ignition fails a second time, a warning message will appear on the control panel.

The Heat Level may be selected during the ignition cycle. However, the unit will only feed fuel at the desired heat level setting when the heat sensor located into the stove will receive a signal indicating that the unit has been fully ignited. This may take anywhere between 10 and 15 minutes.

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5.1.2 Fuel Feed Button

When the “Fuel Feed” button is pushed the stove will feed pellets continuously into the burn pot during 1 minute and then the ignition cycle will begin. The “Feed and Start” message will appear.

Use this option when you start your stove for the first time in the season or when the stove has run out of pellets, i.e. the hopper is empty. The auger will turn and then the stove will start automatically an ignition cycle.

CAUTION: THIS FUNCTION CAN ONLY BE OPERATED WHEN THE STOVE IS IN “OFF” POSITION. THE FUEL FEED SWITCH IS USED TO PRIME THE AUGER WHEN AUGER IS EMPTY.

5.1.3 Convection Fan Speed Control

The convection fan can be adjusted to 9 predetermined speeds. By pressing on AUX, the message FAN followed by a number between 1 to 9 will appear on the screen. It will be possible to modify the blower speed by pressing on the + or the -. Take note that not all fan ranges are available, but the speed of the convection blower is consistent with the requested burn rate.

5.1.4 Heat Level

By pressing + or -, you can set the pellet feed rate and hence the heat output of your stove. The levels of heat output will incrementally change and each LED indicates the level from 1 to 6.

5.1.5 Reset

The reset button has to be used to clear most warnings on the control panel and restart your stove (see Section 6.6: Operating the Stove Using a Thermostat and Section 8.3: Main

Error Codes, Possible Causes and Solutions).

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5.2 Adjustments

5.2.1 Selecting the Combustion Level (Heat Rate)

The heat input of the stove varies between 10,500 BTU/h to 65,000 BTU/h. To change the

combustion level select the + or – button when the stove is in function.

Note: Input range may vary according to the type of pellets being used.

Even though your stove can burn a large variety of wood pellets, we strongly recommend the use of high quality pellets to obtain maximum performance out of your stove (see Section

4.8.1: Proper Fuel).

Note: To obtain optimal results make sure the venting system, heat exchanger and exhaust channels are cleaned before performing any setting changes.

5.2.2 Adjusting the Convection Fan Speed

You can adjust the stove’s convection fan speed for each combustion level selected. Thus, an adjustment range is offered to reduce or increase air distribution in the room. Take note that not all fan ranges are available, but the speed of the convection blower is consistent with the requested burn rate. Therefore, if you use your stove in a lower combustion setting, you will not be able to bring the fan to its maximum capacity. Conversely, for the higher combustion settings, the lowest convection fan speed is blocked.

If overheating is detected, the convection fan speed will automatically go to the maximum setting, an error code of F-160 will appear and the convection fan will operate at its highest setting until the stove reaches a safe temperature. Once the stove reaches that temperature, it will return to the previously selected convection fan selection.

6 Stove Operation

6.1 First Startup

Before starting your stove, make sure that the burn pot, the baffle and the maintenance access panels are properly installed. Make sure that the stove has been emptied of all tools and accessories (see Section 2.3: Before Operating Your Stove). Also make sure that the venting system is properly sealed, that all doors and hopper lid are closed. Make sure that

the hopper is full of pellets. Press the auger button .

If fire doesn’t start within 20 minutes, a warning code will appear. Refer to troubleshooting section for more details.

WARNING ONLY USE THE APPROVED STOVE BURN POT.

: NEVER USE A GRATE OR OTHER MEANS OF SUPPORTING THE FUEL.

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6.2 Everyday Startup

Before starting the stove, make sure there is enough pellets in the hopper and that the recommended maintenance schedule has been followed (see Section 7.1.1:

Recommended maintenance schedule). Press the icon for either MANUEL or THERMOSTAT.

6.3 Running Out of Pellets

If your stove runs out of pellets, the fire will slowly go out; the convection fan will run until the heat sensor on the exhaust fan reads 115°F. The cooling cycle will take a few minutes before

all other motors stops. When this temperature is reached, a warning message will appear on the screen.

To restart the stove, wait until all components stop running (usually 10 minutes after the

warning message has been displayed). Press the button, refill the hopper, and press

the auger icon .

6.4 Refueling

While the stove is running, you have up to 3 minutes to refill the hopper with pellets. Note that opening the hopper lid will stop the auger from feeding pellets to the stove. If the hopper lid is

left open more than 3 minutes, the stove will stop and a warning code will appear on the

control panel. To restart the stove, close the lid, press the button, and then press the

to select either MANUAL or THERMOSTAT.

NOTE: Keep hopper lid closed at all times except when refueling. Do not overfill the hopper.

6.5 Shutting Down Procedure

To turn your stove off, press the button on the control panel until the LED light is in the OFF position. The cooling cycle will take a few minutes and the blowers will continue to function while the stove is cooling down.

IMPORTANT: DO NOT DISCONNECT THE POWER CORD TO TURN OFF THE STOVE.

6.6 Operating the Stove Using a Thermostat

A thermostat may help you maintain a constant house temperature automatically (See APPENDIX D: Thermostat installation (AC05558)). A Low voltage thermostat is required. A

fixed wall mount or hand held model can be used.

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To use this mode, the button must be pushed to “Thermostat” upon starting the stove.

The heat setting is then selected using the selector “+ or –”. When set in thermostatic mode, the stove will automatically run at the heat level selected until the set room temperature is reached. When that occurs, the stove will switch to heat setting #1 (lowest) until the thermostat calls for heat again. The convection blower will also slow to its lowest speed. When the thermostat calls for heat again, the stove will increase its feed rate to match the heat setting previously selected.

If the room temperature remains stable and the thermostat does not call for heat during at least 45 minutes, the stove will shut down. When the thermostat calls for heat again, the stove will start an ignition cycle. Once the ignition cycle is completed, the stove will increase its feed rate to match the heat setting selected.

6.6.1 Pilot Mode Selection

It is possible to change the setting of your unit such that if the thermostat does not call for heat after 45 minutes, the unit will remain at the lowest heat setting (#1) but will not shut down (this is the PILOT ON mode). The stove will remain at the lowest heat level until the thermostat calls for heat again. It is also possible that the unit shuts down as soon as the thermostat stops calling for heat. This mode is called “PILOT OFF”. If you prefer that your unit runs following one of these logics, you need to change the setting to PILOT ON or PILOT OFF by simultaneously pressing the following two buttons on the PC Board for a couple of seconds:

and

Once you do that, the letters P, I, L, O, T, O, N will appear on the PC Board to let you know that you are in the “PILOT ON” mode. By pressing again the two buttons, the letters P, I, L, O, T, O,F,F will appear on the PC Board to let you know that you are in the “PILOT OFF” mode. If you wish to go back to the default thermostatic mode (i.e. the unit shuts down after 45 minutes if the thermostat does not call for heat), simply press the same two buttons again for a couple of seconds. The letters P, I, L, O, T, A, U, T, O will appear on the PC Board to let you know that you are in the “PILOT AUTO” mode.

6.7 Signs of an Overheating Stove

Under normal conditions, the flame should have a bright yellow color and be very active, but stable (see Appendix B: Flame Characteristics). If you see the flame getting lazy, very high and orange, it may be a sign that there is something wrong. Usually, overheating issues are caused by too much restriction in the venting system, a blocked heat exchanger, a lack of combustion air or a lack of maintenance.

If this happens, your stove will become very hot. If the stove becomes too hot, an code will appear on the control panel. Before starting the stove again make sure the recommended

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maintenance has been done properly. Press the and the buttons and hold

simultaneously for 2 seconds to reset the stove. If an code occurs twice, call you dealer. He will be able to give you some recommendations so this code won’t appear again.

WARNING: IF YOU CHOOSE A STOVE THAT IS TOO SMALL FOR YOUR HOUSE AND YOU NEED TO OPERATE IT AT THE MAXIMUM SETTING FOR A LONG PERIOD OF TIME, YOU MAY END UP OVERHEATING THE STOVE. THE STOVE AND ITS COMPONENTS LIFE EXPECTANCY WILL BE REDUCED.

WARNING: IF ANY EXTERNAL PART OF THE STOVE BEGINS TO GLOW RED, THE STOVE IS OVERHEATING. IMMEDIATELY TURN THE STOVE OFF. DO NOT UNPLUG IT AND DO NOT OPEN THE DOOR. UNPLUGING THE STOVE WILL DISABLE ALL THE SAFETY FEATURES OF THE STOVE.

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(

7 Maintenance

7.1 Stove Maintenance

7.1.1 Recommended Maintenance Schedule

Use this as a guide when used under average conditions.

Weekly

Components

Baffle Vacuum Bottom airwash inlet Vacuum Burn Pot Scrape / Vacuum Glass Clean Ash Drawer Empty / Vacuum Combustion Chamber Vacuum Vacuum / Brush*

Heat Exchanger Tubes Brush

Exhaust Channels

through access traps) Exhaust Blower Vacuum* Combustion Blower Inspect* Convection Blower Vacuum* Venting System Inspect / Sweep* Sweep and Clean Gaskets Inspect Hopper Empty / Vacuum

or after

± 250 pounds

Scrape and

Vacuum*

Twice a year

or after

± 1 tons

acuum*

Annually

± 2 tons

*Cleaning frequency may vary depending on the type of fuel used. Fuel with higher ash content will increase cleaning frequency. See Section 4.8.1: Proper Fuel for recommended combustibles.

WARNING

: FAILURE TO CLEAN AND MAINTAIN THIS STOVE AS INDICATED CAN

RESULT IN POOR PERFORMANCE AND SAFETY HAZARDS.

WARNING

: NEVER CLEAN WHEN HOT.

WARNING: THE USE OF A DOMESTIC, CENTRAL OR COMMERCIAL VACUUM CLEANER TO PERFORM THE MAINTENANCE OF YOUR PELLET STOVE IS NOT RECOMMENDED. ASH PARTICLES MAY DAMAGE THE MOTORS OF THESES APPLIANCES. FURTHERMORE, EMBERS THAT ARE STILL HOT MAY SET YOUR VACCUM CLEANER’S CONTENT ON FIRE. THE USE OF AN ASH VACCUM CLEANER IS HIGHLY RECOMMENDED.

WARNING: ASHES SHOULD BE PLACED IN A METAL CONTAINER WITH A TIGHT FITTING LID. THE CLOSED METAL CONTAINER SHOULD BE PLACED ON A NONCOMBUSTIBLE SURFACE, WELL AWAY FROM ALL COMBUSTIBLE MATERIALS, PENDING FINAL DISPOSAL. IF THE ASHES ARE DISPOSED OF BY BURIAL IN SOIL

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OR OTHERWISE LOCALLY DISPERSED, THEY SHOULD BE RETAINED IN THE CLOSED CONTAINER UNTIL ALL CINDERS HAVE BEEN THOROUGHLY COOLED.

7.1.2 Cleaning the Baffle, the Heat Exchanger and the Combustion Chamber Cleaning of the heat exchanger must be done on a regular basis (see Section 7.1.1:

Recommended Maintenance Schedule). To access the heat exchanger you need to first

rise up and pull towards you the decorative grill (A) above the viewing door. Unscrew the two wing nuts (B) and remove the access panel (C) to the heat exchangers. Take care in not damaging the sealing gasket when putting the panel aside. Take the brush that was supplied with the stove and insert it into each tube in a complete motion from top to bottom. IT IS

IMPERATIVE TO SLIDE THE BRUSH COMPLETY DOWN. IT WILL BE VERY DIFFICULT TO REMOVE THE BRUSH IF IT IS STOPPED HALFWAY IN ONE OF THE TUBES. It is

recommended to use an ash vacuum to remove dust escaping from the tubes during the use of the brush.

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Using the provided sweeping rod, sweep up and down each exchanger. Make sure you go all the way down to the bottom.

Reinstall the access panel to the combustion chamber and tighten the wing nuts.

DO NOT USE PLIERS OR OTHER TOOLS TO TIGHTEN THE WING NUTS.

To clean the baffle, pivot the lock plate by 90° found above the access door of the combustion chamber. The baffle will rotate and drop the accumulated fly ash. Clean and reinstall the baffle.

To remove the baffle (for a replacement) pivot the lock plate by 90°. When the baffle has ended its rotation, place the lock to its initial position. Lift the baffle above its pivots and lower it by gently pulling towards you. To take it out of the door, you must rotate it slowly towards you to avoid hitting the walls of the combustion chamber.

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1) Open the door and turn the lock (A) that can be found above the door opening.

2) Once the baffle (B) is unlocked, it will pivot downwards automatically.

3) Lift the baffle (B) from its pivots (C). Pull it down.

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4) Take out the baffle from the combustion chamber.

IT IS HIGHLY RECOMMENDED TO CLEAN THE EXHAUST CHANNEL (SEE SECTION

7.1.3: EXHAUST CHANNEL AND EXHAUST BLOWER MAINTENANCE) IMMEDIATLY AFTER CLEANING THE HEAT EXCHANGER

7.1.3 Exhaust Channel and Exhaust Blower Maintenance

Exhaust channels and the exhaust blower are located on the left hand side of the stove. The following procedure demonstrates how to perform inspection and cleaning:

In order to access the exhaust channels, open the left side decorative panels.

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Using a Philips or Robertson screwdriver, remove both clean-out traps by unlocking them. Push the screw and give it a counter-clockwise quarter turn.

Locate both openings. Using the provided scraper, remove the dirt in the bottom channel of the heat exchangers. Use an ash vacuum to complete the cleaning operation.

Make sure that the gaskets are still in good condition, replace them if needed. (3/16’’ black round gasket)

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7.1.4 Cleaning the Burn Pot

The burn pot must remain clean and the holes should not be obstructed by combustion residues (ashes or clinkers).

1. Clean the burn pot using the scraper provided with the stove or a smaller one.

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2. The burn pot simply sits onto the air intake channel. You must lift to remove it from the stove. Two small pins guide the burn pot in place. Make sure that the burn pot is well in place before turning on the stove (as shown in the diagram).

3. If necessary, clean the air intake channel. To reach the air intake channel clean out trap, open the ash drawer access door and remove the ash drawer (A).

4. Unscrew the wing nut (C) to open the clean out trap (B). Vacuum the combustion residues.

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Verify that the clean out trap gasket is still in good condition, replace it if needed (3/16’’ black round gasket, AC06815).

7.1.5 Ash Removal

1. To empty the ash drawer (A) of its contents, open the ash pan access door by loosening the round knob on the bottom left hand side.

2. Empty the ash drawer, vacuum around the drawer and at the bottom of the combustion chamber.

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WARNING: ASH PAN MUST BE IN PLACE AND THE ASH PAN ACCESS DOOR MUST BE KEPT CLOSED AT ALL TIMES WHEN THE STOVE IS IN USE.

7.1.6 Cleaning the Air Wash System

Vacuum the ashes that may have accumulated into the airwash system inlet between the bottom glass retainer and the glass. This will allow an optimum air flow along the inside portion of the glass and prevents the glass from sooting-up.

7.1.7 Glass Care

Clean door glass when necessary. The use of a stove glass cleaner is recommended. Regular household glass cleaners will not remove creosote properly.

WARNING: NEVER USE ABRASIVE CLEANERS ON THE GLASS OR ON ANY PLATED PART.

WARNING: DO NOT CLEAN THE GLASS WHILE IT’S HOT. WARNING: DO NOT FORCE, STRIKE OR ADOPT ANY BEHAVIOUR THAT COULD

WEAKEN THE GLASS DOOR. WARNING: DO NOT OPERATE THE STOVE WITH THE GLASS REMOVED, CRACKED

OR BROKEN.

7.1.8 Replacement of Broken Door Glass

Carefully remove any loose pieces of glass from the doorframe. Dispose of all broken glass properly.

A broken glass must be replaced with an identical ROBAX (ceramic glass) 5 mm thick with the dimensions: 10" 5/32 x 14" 21/32’’. Refer to Section 14: Exploded View and

Replacement Parts.

WARNING: ALWAYS WEAR SUITABLE GLOVES WHILE HANDLING BROKEN GLASS. WARNING

: REPLACEMENT GLASS SHOULD ONLY BE PURCHASED FROM AN AUTHORIZED DEALER (SEE SECTION 14: EXPLODED VIEW AND REPLACEMENT PARTS). TEMPERED GLASS OR ORDINARY GLASS WILL NOT WITHSTAND THE HIGH TEMPERATURES OF THE STOVE.

WARNING: IF YOU HAVE TO CHANGE THE DOOR GLASS, MAKE SURE YOU INSTALL THE NEW GASKETS AT THE SAME PLACE AS THE ORIGINAL IN ORDER TO KEEP THE AIRWASH WORKING PROPERLY.

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7.1.9 Door Gasket Maintenance

It is important to maintain the door gasket in good condition. After a while, the gasket will wear and compress; adjusting the door may then be required. If the door adjustment is not sufficient, replace the door gasket with a genuine part. If the stove door is not properly sealed, it will be difficult to keep the door glass clean and combustion gases may leak into the room.

7.1.10 Door Adjustment

In order for your stove to burn at its best efficiency, the door must provide a perfect seal with the firebox. Therefore, the gasket should be inspected periodically making sure to obtain an air tight fit. Air tightness can be improved with a simple latch mechanism adjustment. To adjust:

Remove the lock pin by pulling and turning with pliers. Turn the handle counter clock wise one turn to increase pressure.

Re-install the lock pin (spring pin) with a small hammer

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7.2 Venting System Maintenance

CAUTION: REGULARLY EXAMINE THE VENTING SYSTEM, THE JOINTS, AND THE SEALING TRIMS TO ENSURE THAT THE SMOKE AND THE COMBUSTION GASES ARE NOT DRAWN BY THE CONVECTION BLOWER.

The most efficient method to sweep the venting system is by using a 4'' pellet brush depending on your installation. Brush downwards so ash, soot and creosote residues will come off the inner surface and fall at the bottom of the clean out tee where they can be easily removed. The venting system must be in good condition and kept clean.

WARNING: IF A SIGNIFICANT LAYER OF CREOSOTE HAS ACCUMULATED (3MM / 1/8” OR MORE), IT MUST BE REMOVED IMMEDIATELY TO ELIMINATE THE RISK OF A CHIMNEY FIRE.

7.2.1 Dealing With a Chimney Fire

Regular chimney maintenance and inspection can prevent chimney fires. If you have a chimney fire, follow these steps:

1. Alert your family of a possible danger.

2. If you need assistance, call the fire department;

3. If possible, use a dry chemical fire extinguisher, baking soda or sand to control the fire. Do

not use water, as it may cause dangerous vapor explosions.

4. Check outside to ensure that sparks and hot embers coming out of the chimney are not

igniting any combustible material close by;

5. Do not use the stove again until your chimney and stove have been inspected by a

qualified chimney sweep or a Fire Department Inspector;

CAUTION: CLEANOUT OF THE STOVE AND THE VENTING SYSTEM IS ESPECIALLY IMPORTANT AT THE END OF THE HEATING SEASON TO MINIMIZE CORROSION DURING THE SUMMER MONTHS, CAUSED BY ACCUMULATED ASH.

7.2.2 Soot and Fly Ash

The combustion products contain small particles of fly ash. Fly ash can accumulate especially in horizontal sections of exhaust pipe and restrict the flow of combustion gases. Incomplete combustion, produced when igniting, shut down or misuse of the stove will cause some soot formation which can accumulate in venting system. The venting system must be inspected at least twice a year to determine if cleaning is necessary.

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8 Troubleshooting

When you have issues with your stove, your first reaction may be to call technical support. This section will help you save time and money by enabling you to solve simple problems by yourself.

Most common problems are generally caused by the following five factors:

1. Wrong operation or lack of maintenance;

2. Bad installation;

3. Poor quality combustible;

4. Component failure;

5. Factory defect.

The stove is equipped with a pc board that allows the stove to diagnose itself. It is thus important not to unplug the stove if there is an issue with it. First, because unplugging the stove will disable all the security features of the stove, and second, because you will not be able to see the error code given by the stove to understand what is the problem. It is thus important to read carefully this section before calling technical support.

The following sections will help you test each component individually and will also give you many tips in how to solve any problems related to a specific error code.

NOTE: IF YOU NEED TO CONTACT YOUR DEALER OR TECHNICAL SUPPORT, MAKE SURE TO HAVE THE MODEL OF YOUR STOVE AND THE SERIAL NUMBER ON HAND. (THEY CAN BE FOUND ON THE CERTIFICATION LABEL INSIDE THE HOPPER LID).

8.1 Electric Components List

‐ Electronic components (low power rated)

o F160 (security heat sensor) o L-250A (security heat sensor) o Pressure switch (security sensor) o Hopper switch (mechanical security sensor) o Thermostat (temperature regulator device)

‐ Electrical components (high power rated)

o Igniter (heater) o Combustion blower (will feed fire with fresh air) o Convection blower (will send hot air into the room) o Exhaust blower (will extract combustion gas out of the stove) o Auger motor 1 (located under the hopper) o Auger motor 2 (will feed the fire with pellets)

WARNING MANIPULATE OR REPLACE ANY COMPONENTS, THE STOVE NEEDS TO BE DISCONNECTED FROM THE WALL OUTLET.

: RISK OF ELECTRICAL SHOCK. IF YOU NEED TO MANUALLY TEST,

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8.2 Testing a Component

If you suspect that an electrical component to be defective, you can test it by following the procedure given below.

Note that you will be able to test only components when the stove is OFF and that all the

components are no more in function. (Take note that the software versions given below are an example only and may not reflect the actual software versions of your stove.)

Connect the stove and read the version of software included in the control board

In order to access the test mode, press both of these control keys simultaneously.

Each segment of each section of the display will turn on in sequence. Push any control key to proceed.

Each complete section of the display will turn on in sequence. Push any control key to proceed.

Each LED lights up in sequence (from « OFF » to « #6 feed rate ». Push any control key to proceed.

Complete display and all LEDs light up simultaneously. Push any control key to proceed.

Control Key Tests

Push the control key to proceed.

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Push the control key to proceed.

The frequency of the power source is displayed. Push any control key to proceed.

The tension of the power source is displayed. Push any control key to proceed.

Displays if polarity is good (POLP) If polarity is reversed (POLF). Push any control key to

proceed.

The version of software included in the control board is displayed. Push any control key to proceed.

Displays the status of different components.

OFF DEL: Pressure switch MANUAL DEL: Hopper switch THERMOSTAT DEL: Wall thermostat FEED RATE 1 : (non operative) FEED RATE 2 : F160 FEED RATE 3 : L250 FEED RATE 4 : (non operative) FEED RATE 5 : auger # 2 fuse FEED RATE 6 : igniter fuse

Note :

‐ DEL ON = open circuit ‐ DEL ON = blown fuse ‐ DEL OFF = close circuit ‐ DEL OFF = fuse good

Push any control key to proceed. SPARE output testing section. (NOT OPERATIVE ON THIS VERSION) Push any control key to proceed.

« Zero current » test used by the control board. Push any control key to proceed.

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Displays the temperature read by the thermistor. Push any control key to proceed.

Convection blower test.

Push the control key to proceed.

Combustion blower test.

Push the control key to proceed.

Exhaust blower test.

Push the control key to proceed.

Ignitor test.

Push the control key to proceed.

Auger# 1 test.

Push the control key to proceed.

Auger#2 test.

Push the control key to proceed.

Validate the absence of an SD card in the reprogramming port. Push any control key to proceed.

Validate that the control board’s EEPROM is functional. Push any control key to proceed.

End of the test mode sequence. The stove turns on by itself.

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8.3 Main Error Codes, Possible Causes and Solutions

WARNING: RISK OF ELECTRICAL SHOCK. IF YOU NEED TO MANUALLY TEST, MANIPULATE OR REPLACE ANY COMPONENTS, THE STOVE NEEDS TO BE DISCONNECTED FROM THE WALL OUTLET.

This section contains main error codes, possible causes and many suggestions to guide you in resolving them. After giving an error code, your stove will shut down by itself and start a

cool down cycle. If you want to start your stove again, you will need to press on the

button and then on the button. Your stove will only restart when the cool down cycle is completed.

NOTE: IF, AFTER PERFORMING ALL THE POSSIBLE SOLUTIONS MENTIONED IN THE FOLLOWING SECTION, YOU ARE STILL EXPERIENCING PROBLEMS WITH YOUR STOVE, CALL YOUR LOCAL DEALER OR A SERVICE TECHNICIAN AT (418) 878-3040. YOU CAN ALSO WRITE AN EMAIL TO TECH@SBI-INTERNATIONAL.COM. ALL EMAILS ARE ANSWERED WITHIN A 24H DELAY.

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ALARM CODES CHART

MESSAGE CORRESPONDING WARNING

Pressure switch warning.

Warning caused by the automatic L-250 sensors: it is located over the pellet housing.

Hopper is empty

Lighting warning.

Hopper lid stayed open more than 3 minutes.

Inverted polarity in power outlet.

Power outage

Igniter fuse is blown

Auger fuse has blown

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8.3.1 P Code

STOVE SHUTS OFF AND APPEARS ON CONTROL BOARD

Possible Causes:

1. Pressure tap (located on the exhaust

blower) is blocked.

2. The flue is blocked or needs cleaning.

3. The flue is not properly installed.

Possible Remedies: (Unplug stove first when possible)

Pull off the air hose from the exhaust blower pressure tap and from the negative (white) pressure switch tap. WARNING: THE TUBE

MUST ABSOLUTELY BE DISCONNECTED FROM THE PRESSURE SWITCH AS TO NOT DAMAGE IT.. Blow in the air tube. If air

flows freely, the hose is fine. If air does not flow through the hose, use a thin wire to clear the blockage.

One of the following components is obstructed or blocked by ashes of by a foreign object; air intake shutter, combustion blower, burn pot, heat exchangers and exhaust channels, exhaust blower and or venting system. Refer to the maintenance section.

Make sure the venting system meets the criteria in the installation section of this manual as well as the venting system manufacturer’s instructions.

4. A back draft occurred inside the flue.

5. The pressure switch wire connections are

faulty.

6. The pressure switch hose is

disconnected.

7. The exhaust or combustion blower failed. See Section 8.2: Testing a Component and

This can occur on a very windy day or if your venting system does not have a proper termination.

Make sure that the pressure switch wires and connections are not grounded or loose. Replace or replug wires if necessary.

Make sure the pressure switch hose is well installed on the exhaust blower pressure tap and on the white (-) pressure switch tap. If not, reinstall it.

test the exhaust and the combustion blowers independently. If one of them does not work, make sure there is power and that blowers are well connected. If they still don’t work,

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check fuse F4 and F5 on the control board. A defective fuse will be darkened or will have a broken filament. If the fuses are good, the combustion or exhaust blower is probably defective. Replace the faulty part.

8. Pressure switch is defective (very rare). Even though this situation is highly unlikely,

it’s possible the pressure switch is defective. To test the airflow pressure switch, you need to disconnect the air hose from the blower casing. With the other end still attached to the switch, very gently suck on the loose end of the hose (you may want to completely disconnect the hose from the stove and the switch first and make sure it is clear). If you hear a « click », the switch is working. Be

careful: too much suction can damage the switch.

8.3.2 H Code

STOVE STOPS FEEDING PELLETS AND APPEARS ON THE CONTROL BOARD. BEFORE RESETTING TAKE CARE IN READING THE POSSIBLE CAUSES AND THEN

PRESS ON AND AT THE SAME TIME FOR 2 SECONDS.

Possible Cause: Possible Remedy:

1. Inadequate fuel is used.

Remove the burn pot, make sure that all openings are clear and check that no ash has filled the tube around the igniter. Refer to the maintenance section. Also, make sure that the recommended fuel is used (see Section

4.8.1: Proper Fuel).

2. The flue is not properly installed. Make sure the venting system meets the criteria in the Section 4: Venting System as well as the venting system manufacturer’s instructions.

3. The flue is blocked or needs cleaning. One of the following components is

obstructed or blocked; air intake shutter, combustion blower, burn pot, heat exchangers and channels, exhaust blower and or venting system. Refer to Section 7: Maintenance.

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4. The stove needs maintenance. Refer to Section 7: Maintenance.

5. The burn pot is not installed properly. Make sure the burn pot is installed correctly (see Section 7.1.4: Cleaning the Burn Pot).

6. The baffle is not installed properly or holes

may be blocked.

Make sure the baffle is well installed and the lock is in place. Make sure the holes are clear (see Section 7.1.2: Cleaning the Baffle, the

Heat Exchanger and the Combustion Chamber).

7. The convection blower is defective. See Section 8.2: Testing a Component and test the convection blower.

8. he combustion blower needs cleaning. Carefully clean blower housing and make sure blower louvers are not blocked.

9. The exhaust blower is defective. See Section 8.2: Testing a Component and test the exhaust blower.

NOTE: IF THE CODE APPEARS MORE THAN THREE TIMES, THE ERROR CODE WILL LOCK ITSELF UP.

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THIS PELLET STOVE IS EQUIPED WITH MULTIPLE DEVICES TO ENSURE YOUR SAFETY. IF A WARNING ERROR CODE STOPS YOUR STOVE ON SEVERAL OCCASIONS, IT IS MORE THAN LIKELY THAT THE STOVE DOES NOT EXHAUST PROPERLY.

COMPLETE the stove maintenance as described in this manual before

resetting the electronic board displaying an error code.

For an Overheat Code

• Service the stove COMPLETELY as described in this manual. See

section 7 : Maintenance

• Verify the complete venting system.

FOLLOW THESE INSTRUCTIONS ONCE THE MAINTENANCE COMPLETED

Press on the following buttons in the sequence given (one button at a time).

« Reset » then « Mode » then « + » then « - » and hold

« Auxiliary » for 3 seconds. The system will reset.

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8.3.3 E Code

STOVE SHUTS OFF AND DISPLAYS WARNING CODE

Possible Causes:

Possible Remedies:

when possible)

(Unplug stove first

1. The stove ran out of pellets. Refill the hopper. Erase the error code and press the auger button (see Section 5.1.2: Fuel Feed Button).

2. The burn pot holes are blocked. Remove the burn pot and clean it thoroughly.

3. The air intake, the inner parts of the

combustion chamber or the venting

Follow instructions in the Maintenance section.

system is partly blocked.

4. One or both auger motors are jammed or

have failed.

See Section 8.2: Testing a Component and test auger motors independently. If one of the motors is not running check if motor is defective or if the auger is jammed. Make sure that the hopper lid is closed. If the auger motor seems defective, check to make sure that electrical connections are not loose and check the fuses F2 and F6 on the control board. A defective fuse will be darkened or will have a broken filament. If the fuses are good, the auger motor may be jammed by an object.

If the auger is jammed, remove it from its housing (see drawing below). NOTE: IF THE

HOPPER AUGER MOTOR FAILED OR THE HOPPER AUGER IS JAMMED, TO AVOID PELLET SPILLAGE, EMPTY THE HOPPER OF ITS CONTENTS BEFORE EXECUTING THE FOLLOWING TESTS. Disconnect the

motor and then remove the four screws on the steel plate that holds the auger shaft to the auger housing. To have an easier access, remove the rear panel for an easier access. Pull out the auger from the housing. Once the auger has been removed, make sure the auger is straight, that the surface is not damaged and there are no burrs, or broken welds. Remove any foreign material that may have caused the jam. Inspect the auger housing for signs of damage such as burrs, rough spots, or grooves cut into the metal

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that could have caused a jam. Clean the auger housing thoroughly to remove all pellet dust.

5. The flue temperature sensor failed.

The “thermistor” is a heat sensor located on the exhaust motor housing. Its function is to tell the control board that the stove has ignited properly by measuring the heat at the exhaust. The pellet stove will not start feeding pellets at the desired heat setting until it has received a signal from the thermistor heat sensor. If the thermistor heat sensor is faulty, the unit will stop after the ignition cycle. To display the temperature reading from the thermistor press and hold the + and auger buttons for 3 seconds. Confirm that the value displayed is equal to the ambient temperature in the room where the appliance is installed. If this is the case, turn on the stove and check the same temperature display. If after 10 minutes, the value has not increased despite the unit is in operation this means that the temperature sensor is disconnected or defective. If the temperature rises, the problem may be with the feed rate or pilot mode. Depending on many factors (ambient temperature, pellet quality, etc) the heat produced by the stove may not be sufficient to keep the exhaust temperature high enough. To resolve the situation increase feed rate (see Section 5.2.1: Selecting the

Combustion Level (Heat Rate)).

NOTE: IF THE HOPPER AUGER MOTOR FAILED OR THE HOPPER AUGER IS JAMMED, TO AVOID PELLET SPILLAGE, EMPTY THE HOPPER OF ITS CONTENTS BEFORE EXECUTING THE FOLLOWING TESTS.

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HOPPER AUGER

Screws

Auger and motor assembly

gasket

BURN POT AUGER

Screws

Auger and motor assembly

GASKET

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8.3.4 L Code

STOVE FEEDS PELLETS, BUT WILL NOT IGNITE AND APPEARS ON THE CONTROL BOARD

Possible Causes: Possible Remedies:

1. Inadequate fuel is used. Remove the burn pot, make sure that all openings are clear and check that no ash has filled the tube around the igniter. Refer to the maintenance section. Also, make sure that recommended fuel is used (see Section

4.8.1: Proper Fuel).

2. The igniter is defective. See Section 8.2: Testing a Component and follow instructions for component check. Test the igniter to see if it glows. It should take no longer than two minutes. If it does not glow red, check the wiring and the F3 fuse. If the wiring is properly connected and the fuse is good, disconnect the igniter and check its resistance (ohms, Ω) with a multimeter. If the value is near zero, replace the igniter.

3. The thermistor heat sensor has

malfunctioned.

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to keep the exhaust temperature high enough. To resolve the situation increase feed rate or replace the part (see Section

5.2.2: Adjusting the Convection Fan Speed).

8.3.5 d Code

STOVE STOPS FEEDING PELLETS AND APPEARS ON THE CONTROL BOARD

Possible Cause: Possible Remedy:

1. The hopper lid has stayed open for more than 3 minutes.

2. The hopper lid safety switch is faulty or disconnected.

As a security measure, the auger stops turning and feeding pellets as soon as the hopper lid opens. It will resume normal operation as soon as the hopper lid is closed. If the hopper lid stays open for more than 3 minutes, the stove will stop.

Make sure that the switch wiring is properly connected. If it is, the hopper switch may be faulty (see Section 8.2: Testing a Component) and verify the proper function of the safety switch. Replace it if necessary.

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8.3.6 N Code

THE STOVE FUNCTIONS BUT DISPLAYS WARNING CODE

Possible Cause: Possible Remedy:

1. A reversed polarity is detected on the

Test and ensure the proper connections. electrical outlet or on the same electrical circuit.

2. No ground is detected or connected in the wall outlet.

Test and ensure the proper connections of the electrical wires and/or correct the grounds of the unit.

8.3.7 C Code

THE STOVE FUNCTIONS BUT DISPLAYS WARNING CODE

Possibles Cause: Possible Remedy :

Warning generated by a power failure while the stove was running.

The stove will restart on the initial setting once it cools off.

Note: For a short power failure (less than 5 seconds), the stove will continue to function at the selected speed.

8.3.8 I Code

STOVE FEEDS PELLETS, BUT WILL NOT IGNITE AND APPEARS ON THE CONTROL BOARD

Possible Cause: Possible Remedy:

1. The igniter fuse on the control board has blown.

Test the resistance (ohms, Ω) with a multimeter. If the value is near zero, replace the igniter and the F3 fuse.

2. The wiring harness shorted. Inspect the wiring and replace any defective

wire and or connector. Make sure the wires are not shorted to the stove frame. Locate the fuse F3 on the control board and replace it. See Section 9.2: Testing a Component) and follow instructions for component check. Test the igniter to see if it glows. It should take no longer than two minutes.

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8.3.9 A Code

STOVE FEEDS PELLETS, BUT WILL NOT IGNITE AND APPEARS ON THE CONTROL BOARD

Possible Causes: Possible Remedies:

1. The auger jammed or auger motor failed. See Section 9.2: Testing a Component and test auger motors independently. If one of the motors is not running check if motor is defective or if the auger is jammed. Make sure that the hopper lid is closed. If the auger motor seems defective, check to make sure that electrical connections are not loose and check the fuses F2 and F6 on the control board. A defective fuse will be darkened or will have a broken filament. If the fuses are good, the auger motor may be jammed by an object.

If the auger is jammed, remove it from its housing (see drawing Section 8.3.3: E

Code.) NOTE: IF THE HOPPER AUGER MOTOR FAILED OR THE HOPPER AUGER IS JAMMED, TO AVOID PELLET SPILLAGE, EMPTY THE HOPPER OF ITS CONTENTS BEFORE EXECUTING THE FOLLOWING TESTS. Disconnect the motor

and then remove the four screws on the steel plate that holds the auger shaft to the auger housing. To have an easier access, remove the rear panel for an easier access. Pull out the auger from the housing. Once the auger has been removed, make sure the auger is straight, that the surface is not damaged and there are no burrs, or broken welds. Remove any foreign material that may have caused the jam. Inspect the auger housing for signs of damage such as burrs, rough spots, or grooves cut into the metal that could have caused a jam. Clean the auger housing thoroughly to remove all pellet dust.

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2. The wiring harness shorted. Make sure the auger motor wiring is properly connected and not shorted.

8.3.10 Smoke Smell

SMOKE SMELL COMING BACK INTO THE HOME

Possible Causes: Possible Remedies:

1. Venting system leaks. Inspect all vent connections. This is a pressurized venting system. All vent connector joints must be sealed and fastened in accordance with the pellet vent manufacturer's instructions to ensure consistent performance and avoid smoke and ash spillage (see Section 4.5.1: Installation

Warnings, Cautions and Recommendations Reminder).

2. Worn gaskets Gaskets may be allowing smoke spillage (doors, clean out traps, etc). Make sure that all gaskets are in good condition and replace them with original parts if necessary. Make sure the door is well adjusted (see Section

7.1.9: Door Adjustment).

3. Negative pressure. A faint wood-burning odor during ignition or shut down is normal. Although, if this increases beyond what is considered normal or if you notice an unusual soot build-up on walls or furniture, check your venting system carefully for leaks and make sure all gaskets are in good condition. The stove exhaust blower produces a negative pressure in the room. It draws air from the inside of the room, through the stove and then outdoors. In the same manner, other appliances can also create a larger negative pressure. In this case, as the air naturally flows from a high pressure point to a low pressure point, a larger negative pressure can draw smoke from the inside of the stove into the room. The stove can also be affected by other mechanical ventilation systems, causing the same effect as mentioned previously. Using a fresh air intake will prevent negative pressure (see Appendix E: Combustion Air supply). Also, make sure the recommended maintenance schedule has been followed.

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8.3.11 Auger Motor Stops Momentarily

AUGER MOTOR STOP FEEDING PELLETS AND COMES BACK ON

Possible Cause: Possible Remedy:

1. The auger motor is overheating and tripping the internal temperature shutoff (thermal protector).

It’s possible that the auger is jammed. Remove it from its housing (see drawing

Section 8.3.3: E Code). NOTE: IF THE HOPPER AUGER MOTOR FAILED OR THE HOPPER AUGER IS JAMMED, TO AVOID PELLET SPILLAGE, EMPTY THE HOPPER OF ITS CONTENTS BEFORE EXECUTING THE FOLLOWING TESTS. Disconnect the

8.3.12 Poor Burn or Dirty Glass

 GLASS “SOOTS” UP AT A VERY FAST RATE

 FLAME IS LAZY, DARK, AND HAS BLACK TIPS

 AFTER STOVE HAS BEEN ON FOR A WHILE, THE BURNPOT OVERFILLS

Possible Causes: Possible Remedies:

1. Venting system is dirty. Refer to Section 7: Maintenance.

2. The flue is not properly installed. Make certain the venting system meets the

criteria in the installation section of this manual as well as the venting system manufacturer’s instructions.

3. Inadequate fuel is used. Remove the burn pot, make sure that all

openings are clear and check that no ash has

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filled the tube around the igniter. Refer to Section 7: Maintenance. Also, make sure that recommended fuel is used (see Section

4.8.1: Proper Fuel) and settings are adjusted to the type of pellets that are being used

4. Air intake channel is restricted. Visually inspect the air intake channel that

leads to the burn pot for foreign material. Make sure that the air-intake shutter is functional and free of any obstruction.

5. The combustion/exhaust blower failed. See Section 8.2: Testing a Component and

test the combustion and the exhaust blowers independently. If one of them does not function, make sure there is power and that the blowers are properly connected. If they still don’t work, check fuse F4 and F5 on the control board. A blown fuse will be darkened or will have a broken filament. If the fuses are in good condition, the combustion or exhaust blower is probably defective. Replace the faulty part.

8.3.13 No Display

 The control board does not display any information.

Possible Cause: Possible Remedy :

1. There is no electrical current going to the stove.

Check if the stove is connected and if there is current in the wall outlet. Check if the F7 fuse is blown. Replace it if necessary.

2. TELCO wire is defective or not connected properly.

Convection blower, combustion blower, exhaust blower and burn pot auger will start but the stove will beep continuously. Verify the connection between the control panel and the electronic card. Change wire if necessary.

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9 Wiring Diagram

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10 Access to Fuses

WARNING: UNPLUG THE STOVE BEFORE CHANGING THE FUSES.

All fuses are located inside the housing of the electronic board; the housing is on the back of your stove. Unplug your stove, remove the screw and turn the four spring clips to open the housing.

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LETTER FUSE FUNCTION AMPERAGE

C D

MAIN BOARD FUSE 7.5A

CONVECTION BLOWER 5A

COMBUSTION BLOWER 3A EXHAUST BLOWER 3A

TOP AUGER #1 3A

BOTTOM AUGER #2 3A IGNITOR 5A

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11 Components Location

LETTER COMPONENT

HEAT EXCHANGER TUBES

BURN POT

IGNITOR

CONVECTION BLOWER

THERMISTOR

L-250 THERMAL SWITCH

HOPPER

CONTROL PANEL

HOPPER SAFETY SWITCH

PRESSURE SWITCH

F-160 THERMAL SWITCH

POWER CORD RECEPTACLE

THERMOSTAT TERMINAL BLOCK COMBUSTION BLOWER/FRESH AIR

INTAKE EXHAUST BLOWER

BOTTOM AUGER #2

TOP AUGER #1

ELECTRONIC BOARD

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Eco-65 Installation and Operation Manual

12 Blower Replacement

CONVECTION BLOWER

Unscrew screw A (1), slightly pivot the fan upward then partially slide the fan out (2). Disconnect the fan from the harness and remove completely.

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Eco-65 Installation and Operation Manual

COMBUSTION BLOWER

Remove the 9 screws (A) and the bottom grille (B).

Unlatch the clamps (C). Remove the back draft shutter (G) and the gasket (D). Pull the combustion blower (F) and unplug the wire connector from the harness. Remove the plug

(E) of the blower.

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Eco-65 Installation and Operation Manual

EXHAUST BLOWER

Remove the left panel.

Unplug the connections (A) and (B). Unplug the silicone tube (C).

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Eco-65 Installation and Operation Manual

Remove the clamp (D).

With a Philips screwdriver, unlock and remove the access panel (E).

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Eco-65 Installation and Operation Manual

Remove the nuts (F) located in the opening of the trapdoor.

Remove the duct assembly (G).

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Eco-65 Installation and Operation Manual

Remove the bolts (H) and nuts (I) to remove the exhaust blower (J)

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Eco-65 Installation and Operation Manual

13 L-250 and F-160 Thermal Switch Replacement

L-250

1. Remove both retaining screws (A) holding the thermal switch support bracket (B).

2. Lift up the support bracket. Rotate the bracket 90° clockwise then pull the bracket toward you.

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Eco-65 Installation and Operation Manual

Remove the faulty thermal switch. Replace new thermal switch (D) underneath the bracket

(B) by means of 2 screws (C).

F-160

Unscrew both screws (B) and take out the thermal switch F-160 (A).

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Eco-65 Installation and Operation Manual

14 Exploded View and Replacement Parts

SECTION A

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Eco-65 Installation and Operation Manual

SECTION B

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Eco-65 Installation and Operation Manual

SECTION C

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Eco-65 Installation and Operation Manual

SECTION D

SECTION E

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Eco-65 Installation and Operation Manual

SECTION F

SECTION G

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Eco-65 Installation and Operation Manual

SECTION H

SECTION I

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Eco-65 Installation and Operation Manual

SECTION J

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Eco-65 Installation and Operation Manual

IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for your stove, please provide the model number and the serial number. We reserve the right to change parts due to technology upgrade or availability. Contact an authorized dealer to obtain any of these parts. Never use substitute materials. Use of non-approved parts can result in poor performance and safety hazards and will void your warranty.

# Item Description Qty

1 99999 BUILD TO ORDER 1

2 SE67093 LEFT DECORATIVE PANEL 1

3 SE67094 TOP 1

4 SE62389 TOP DECORATIVE GRILL 1

5 SE67082 RIGHT DECORATIVE PANEL 1

6 PL67035 REAR LOUVER 1

7 PL67078 REAR TOP PANEL 1

8 SE67089 FRONT DECORATIVE GRILL 1

9 30484 WING NUT 1/4-20 2

10 SE67097 MAINTENANCE ACCESS PANEL 1

11 AC06900 BLACK 1/2'' ROUND X 9' GASKET KIT WITH ADHESIVE 1

12 AC07867 1/2 " CHROME PLATED COIL HANDLE 1

13 SE24219 CAST IRON DOOR WITH GASKET, HANDLE AND LATCH 1

14 AC09155 HANDLE AND LATCH KIT 1

15 AC09185 DOOR LATCH KIT 1

16 AC06900 BLACK 1/2'' ROUND X 9' GASKET KIT WITH ADHESIVE 1

17 AC06810 SELF ADHESIVE BLACK GASKET KIT 1/8" X 3/8" 1

18 30101 SPRING TENSION PIN 5/32" DIA X 1 1/2" LONG 1

19 23075 ROBAX GLASS 5MM 77" X 43" (23 sqft) 1

20 PL62415 LOWER GLASS RETAINER 1

21 PL62416 UPPER GLASS RETAINER 1

22 30124 SCREW #8 - 32 X 5/16'' TRUSS QUADREX ZINC 12

23 SE67033 BURN POT RECEPTACLE MAINTENANCE ACCESS DOOR 1

24 AC06815 BLACK GASKET AND SILICONE KIT 3/16'' X 5' 1

25 30485 WING NUT 1/4-20 X 1/2'' ZINC 1

26 PL67104 RIGHT HAND ASH GUIDE 1

27 PL67103 LEFT HAND ASH GUIDE 1

28 SE44132 IGNITOR ASSEMBLY 120V 1

29 44146 IGNITER TUBE 1

30 SE67101 BURN POT ASSEMBLY 1

31 PL67175 BAFFLE LOCK 1

32 30220 FLANGED LOCKNUT 1/4-20 1

33 PL67172 BAFFLE 1

34 30029 CUTTING THREAD SCREW 10-24 TYPE "F" X 3/8" HEX WASHER 3

35 PL67173 BAFFLE EXTENSION 1

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Eco-65 Installation and Operation Manual

# Item Description Qty

36 30799 STEEL ROUND KNOB, 3/8"-16 THREADED 1

37 30800 FULLY THREADED STEEL ROD END, 3/8"-16 1

38 SE67151 ASH DRAWER ACCESS DOOR 1

39 AC06825 GASKET KIT SELF ROUND BLACK 3/4" 1

40 30055 HINGE PIN RETAINING RING 5/16" ID X 0.512" OD 2

41 30167 HINGE PIN 5/16 DIA. X 3/4" LONG 2

42 SE67025 ASH DRAWER 1

43 SE64378 EXHAUST CHANNEL MAINTENANCE ACCESS DOOR 1

44 SE67154 EXHAUST CHANNEL MAINTENANCE ACCESS DOOR 1

46 SE67003 EXHAUST CHANEL 1

47 21401 EXHAUST GASKET 1

48 30093 BOLT 1/4-20 X 3/4" HEX GRADE 5 3

49 SE44144 EXHAUST BLOWER ASSEMBLY 1

50 SE44095 THERMISTOR ASSEMBLY 1

51 21392 EXHAUST ADAPTER GASKET 1

52 30762 VENT ADAPTER SECURE CLAMP 1

53 SE67018 EXHAUST ADAPTER PIPE 1

54 24030 AUGER 1

55 30092 BOLT 5/16''-18 X 3/4" HEX GRADE 5 4

56 21193 AUGER SUPPORT GASKET 2

57 PL62281 AUGER BUSHING PLATE 1

58 30026 THREAD CUTTING SCREW 10-24 F 5/8" HEX WASHER HEAD 4

59 44106 GEAR MOTOR FOR PELLET STOVE AUGER 1.7 RPM 1

60 SE67095 UPPER LID 1

61 30013 HINGE 2'' X 1-1/2'' 2

62 30029 CUTTING THREAD SCREW 10-24 TYPE "F" X 3/8" HEX WASHER 12

63 PL67141 HOPPER STOPPER 1

64 30572 RETRACTABLE LATCH HANDLE (BLACK) 4

65 PL44140 PROGRAMMED MEMBRANE SWITCH CONTROL BOARD 1

66 44139 CONTROL BOARD MEMBRANE SWITCH 1

67 44098 HOPPER LID SAFETY SWITCH 1

68 40041 EPDM GASKET 5.3163

69 PL67155 SWITCH SUPPORT 1

70 SE64494 MOTHER BOARD HOUSING 1

71 30710 SPRING CLIP 4

72 60328 MAIN CONTROL BOARD WIRE HARNESS 1

73 60327 JUNCTION WIRE MAIN CONTROL BOARD TO LCD 1

74 44138 MOTHER BOARD 6 OUPUT 1

75 30132 SCREW #10 X 3/8" HEX WASHER ZINC GR 5 TYPE "A" 1

76 30408 ELECTRONIC BOARD CLIP 4

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Eco-65 Installation and Operation Manual

# Item Description Qty

77 PL64459 MOTHER BOARD HOUSING COVER 1

78 49006 3/8'' X 24" SILICONE HOSE 1

79 30138 METAL SCREW #6 3/8'' QUADREX ''A'' TYPE BLACK 2

80 44029 PRESSURE SWITCH 1

81 60196 POWER CORD RECEPTACLE 1

82 60036 THERMOSTAT TERMINAL 1

83 60331 POWER CORD 6' 1

84 30050 LEVELING BOLT 3/8-16 X 1 1/2" 4

85 44160 BLOWER (500 CFM, 115v, 60Hz, 1 Phase, 1100 RPM) 1

86 40042 EPDM GASKET 2.343

87 30080 METAL SCREW #6 X 1/4 TYPE B PAN PHILLIPS 4

88 44058 THERMODISC 36T12 F160 1

89 PL62343 F-160 SUPPORT 1

90 PL67149 L250-25 AUTOMATIC SUPPORT 1

91 44059 THERMODISC 36T11 L250-25 AUTOMATIC 1

92 30439 SPING CLAMP 2

93 21400 COMBUSTION FAN GASKET 2

94 PL64359 COMBUSTION FAN GASKET FRAME 1

95 SE44147 AXIAL BLOWER ASSEMBLY 115V 9W 92 X 92 X 38 1

96 30502 SELF TAPING SCREW #8 - 32 x 1/2" TYPE F x 3/4 HEX FLAT HEAD 2

97 30777 PLASTIC BACKDRAFT DAMPER ASSEMBLY 1

98 24031 CAST IRON AUGER 1

99 30232 MECHANICAL SCREW 10-32 x 1-3/4'' PAN QUADREX ZINC 4

100 SE24233 GEAR MOTOR SUPPORT WITH INSULATION 1

101 44109 GEAR MOTOR FOR PELLET STOVE 3.5 RPM 1

102 30233 NYLON HEX LOCK NUT 10-32 ZINC 4

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Eco-65 Installation and Operation Manual

APPENDIX A: HORIZONTAL AND VERTICAL VENT CHART

Possible Vertical vent length (feet)

Possible Horizontal vent length (feet)

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Eco-65 Installation and Operation Manual

Instead, if the installation consisted of a horizontal vent coming out at the back of the stove on a total distance of 4 feet, followed by a tee and a 6-foot vertical rise, it would be acceptable. The termination is within the allowable configuration zone on the chart since it would have at least one foot of vertical rise for each foot of horizontal run. Furthermore, the total vertical rise is at least 3-feet high.

WARNING: To reduce the risk of smoke spillage there should always be at least one foot of vertical rise for each foot of horizontal run. In all cases, at least 3 feet of vertical rise is needed.

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Eco-65 Installation and Operation Manual

APPENDIX B: FLAME CARACTERISTICS

Efficient flame

An efficient flame should be bright but not too vigorous. The flame should also have a yellow to bright look. There should also be some small embers or spark exiting the flame and burn pot. The following picture #1 is the flame pattern that will produce optimum efficiency.

Fire with too much air

A small blow torch flame as in image #2 is a result of too much oxygen being supplied to the fire. This causes the flame to be very short with a bright yellow to almost white, flame look. This pattern does not allow optimum heat transfer to the heat exchanger therefore reducing convection efficiency. Depending on the quality of the pellets, there are usually more embers or sparks exiting the flame and burn pot. To rectify this condition, reduce combustion air flow to obtain a flame pattern as in image #1.

Fire with not enough air

If the flame pattern is tall, lazy and orange with black smoky tips as in image #3, it is generally a result of insufficient air flow through the system. The possible causes are either a lack of oxygen to the fire, high moisture content pellet, obstructed channel or vent. This situation will lead to excessive black soot accumulation on the baffle and the glass. To rectify this condition, make sure the stove and the vent system is clean, the pellet being used is dry and increase combustion air flow if necessary.

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APPENDIX C: INSTALLING A THERMOSTAT (AC05558)

Using a thermostat will help you maintain a constant temperature throughout the house. A low voltage thermostat (24 volts) is required. A fixed wall mount or hand held model can be used.

Note: Thermostat manufacturer’s instructions always override the information published in the following section.

Thermostat location

Location of the thermostat is very important to obtain comfort and efficiency from your stove. Locate the thermostat 4 to 5 feet above the ﬂoor in accordance with applicable building codes. Install the thermostat in a location that provides good airﬂow characteristics and avoid areas behind doors, near corners, air vents, direct sunlight or heat generating devices. If the thermostat is installed in the same room as the stove, it should also be located at least 15 to 20 feet from the stove. To prevent cycling, you should avoid installing the thermostat on a poorly insulated outside wall or directly in front of the stove.

THERMOSTAT

MINIMUM 15’

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Eco-65 Installation and Operation Manual

Wired thermostat

Before installing the thermostat, unplug the power cord from the power outlet.

First, connect the two thermostat wires to the terminal block located at the rear on the right hand side of the stove when facing it. Loosen the two middle screws and insert the wires in the terminals. Tighten the two screws. Open the thermostat and connect the wires as per the manufacturer’s instructions.

Here is an example of what your thermostat could look like:

Connect one wire on “RH” and the other wire on “W”. Red wire jumper can remain installed. For further information refer to the manufacturer’s instructions.

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Eco-65 Installation and Operation Manual

Wireless thermostat

If you are using a wireless thermostat or a hand held thermostatic remote control, connect the two thermostat wires to the terminal block located at the rear on the right hand side of the stove while facing it. If the receiver wires are equipped with quick-connect terminals you can connect them directly to the stove’s wiring harness.

To do so, open the right hand side decorative panels and disconnect wires (B) and (C) attached to the rear of the terminal block (A) and connect them to the receiver.

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APPENDIX D: MOBILE HOME INSTALLATION

Anchor the stove

WARNING: FOR MOBILE HOME INSTALLATION, IT IS MANDATORY TO CONNECT THE STOVE TO AN OUTSIDE COMBUSTION AIR SOURCE. (SEE APPENDIX E: COMBUSTION AIR SUPPLY).

When installed in a mobile home, the stove must be anchored to the floor with two screws. Use the two anchoring holes (A) located for this purpose on each side of the pedestal, as shown on the following image.

For use in a mobile home in Canada, this pellet stove must be connected to a vent system certified according to the standard or ULC/ORD-C441 CAN/ULC-S609. A vent system meeting the requirements of ULC S629M can also be used.

For use in a manufactured home in the United States, this pellet stove must be connected to a venting system that meets the requirements of UL 641 standard. A vent system that meets the requirements of UL 103 standard may also be used.

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Eco-65 Installation and Operation Manual

Fresh air intake

Tee

Pellet pipe length and/or slip section

Ceiling support

Attic insulation shield

Roof flashing

Storm collar

Pellet pipe length

Vertical rain cap

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Eco-65 Installation and Operation Manual

APPENDIX E: COMBUSTION AIR SUPPLY

WARNING: FOR MOBILE HOME INSTALLATION, IT IS MANDATORY TO CONNECT THE STOVE TO AN OUTSIDE COMBUSTION AIR SOURCE. INSULATED PIPE SHOULD NEVER EXCEED 10 FEET.

It is recommended to install an outside air inlet in or near the room where the stove is installed. When doing so, it is preferable to choose a wall which is not exposed to dominant winds, depending on the conditions surrounding your house.

INSULATED PIPE

AIR INLET

EXTERIOR WALL

AIR SUPPLY

An insulated 3” inside diameter metallic pipe, either flexible or rigid, must be attached to the fresh air intake (D).

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Eco-65 Installation and Operation Manual

To complete the installation, make a hole of1/4" to 1/2" (6 mm à 13 mm) bigger than the insulate pipe diameter in the outside wall of the house at the chosen location. From outside, place the outside air inlet cap (E) in the hole (open side down) and fasten the register to the wall, with screw. Place the insulated pipe (A) over the register tube and over the fireplace outside air connector (D). At each end, carefully pull back the insulation and plastic cover, exposing the flexible pipe. Attach the flexible pipe using pipe clamps(C). For a better seal, you may also use aluminum tape. Wrap the tape around the joint between the flexible pipe and the air inlets. Carefully push the insulation and plastic cover back over the pipe. Fix the plastic in place using aluminum tape.

A rodent guard (minimum 1/4” wire mesh) must be used at the termination. All connections must be secured and airtight by either using the appropriately sized hose clamp and/or UL181-AP foil tape.

Make sure that the fresh air intake back draft shutter (A) functions freely. The fresh air intake back draft shutter is located in the back of the stove.

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Sources of Outside Combustion Air

WARNING: IT IS FORBIDDEN TO DRAW COMBUSTION AIR FROM A BASEMENT, AN ATTIC, A GARAGE OR ANY CONFINED SPACE.

 You can draw air from a ventilated crawl space underneath the floor.  You can draw air directly from an outside wall, behind the stove.

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Eco-65 Installation and Operation Manual

APPENDIX F: OPTIONAL HOT AIR DISTRIBUTION KIT (AC01330)

The hot air distribution kit AC01330 is available at your local dealer.

Please note that the 3.25” x 10” duct is sold separately.

Duct 3.25” x 10”

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Drolet Eco-65, Eco-65 DP00060 Installation And Operation Manual

Specifications and Main Features

Frequently Asked Questions

User Manual