Drive Medical Scout Owner's Handbook Manual
The team at Drive Medical develops its products to give our customers the freedom to live
independently. This encompasses their daily home life and provides them with the opportunity
to enjoy an outing with family and friends. Our goal is to develop a range that will provide
individuals with a chance to enjoy every day life.
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Scout Scooter
Owner’s Handbook
Scout Electric Scooter Page 1 of 14 Owner’s Handbook (Code: MS008_IFU 01/13)
QUICK REFERENCE GUIDE
Problem: Scooter will not switch on
Symptoms:
Batteries not connected
Circuit breaker has tripped
Rear and front sections not
connected
Remedy:
Check batteries connected
Push circuit breaker to reset
Check connection on frontto-rear loom
Problem: Scooter will switch on but will not run
Symptoms:
Flat batteries
Charger plugged in
Motor in freewheel mode
Remedy:
Recharge battery
Unplug charger from scooter
Push down freewheel lever
Problem: Scooter appears slow
Symptoms:
Flat batteries
Speed setting slow
Remedy:
Recharge battery
Turn up speed dial
Problem: Seat moves whilst in use
Symptoms:
Seat not locked in position
Remedy:
Slowly rotate the seat until it
drops in place and is secure.
Problem: Tiller appears loose or will not swivel freely
Symptoms:
Tiller adjustment knob loose
Tiller Lock Applied
Remedy:
Tighten tiller adjustment knob
Release Tiller Lock
Problem: Horn sounds involuntarily / automatically
Symptoms:
The scooter has diagnosed a
fault
Remedy:
Ensure the wigwag paddle is
released and switch the
scooter off and on.
Recharge batteries if error
persists.
“Caution: Federal Law restricts this
device to sale by or on the order of a
practitioner licenced by the law of the
State in which he/she practices”
(USA Only)
CONTENTS
1. PREFACE 3
2. SAFETY NOTICE 4
2.1 Before Driving
2.2 Whilst Driving
2.3 Labelling
2.4 Electromagnetic Interference
3. PARTS INTRODUCTION 9
4. OPERATION
4.1 Control Panel
4.2 How to Operate Your Scooter
5. DRIVING ON THE ROAD 15
6. BATTERY CHARGING AND CARE 16
7. INSPECTION AND MAINTENANCE 19
7.1 Daily Checking
7.2 Service Record
7.3 Battery Pack and Tyres
7.4 Cleaning
7.5 Storage
7.6 Moving About
7.7 Disassembling the Scooter for
Transportation
7.8 Assembling the Scooter
8. TROUBLESHOOTING 24
9. SPECIFICATION 25
10. WARRANTY 26
11. APPENDIX: SERVICE RECORD
Scout Electric Scooter Page 2 of 14 Owner’s Handbook (Code: MS008_IFU 01/13)
1. PREFACE AND INTRODUCTION
Please carefully read this owner’s handbook before
using the scooter to ensure that you operate the
scooter safely. Improper use of the scooter could
result in damage, injury or traffic accidents.
This handbook also advises how to get most out of
your scooter by giving comprehensive operating,
assembly and maintenance instructions for the
scooter.
A repair and maintenance record chart and
warranty information is included with this
handbook. Please keep it in a safe place or with the
scooter.
If someone else uses the scooter make sure that you
provide him or her with this handbook for their
consideration.
As designs change some of the illustrations and
pictures in the manual may not correspond to the
scooters that you purchased. We reserve the right
to make design modifications.
The Scout range of scooters have been designed
and manufactured to provide a comfortable and
secure yet affordable solution for some mobility
requirements. They are manoeuvrable and are
suitable for indoor and some outdoor application
where the terrain is forgiving (for example smooth
paths, shopping centres, etc). They are class 2
scooters as defined by the Road Traffic Act 1988.
They feature a rotating seat and can be easily
folded and disassembled.
There are two models available:
3-wheel model for compact environments
4-wheel model for greater stability
2. SAFETY
2.1 Before Driving
The user needs to be familiar with the use and
operation of this scooter before driving.
Ride on the pavement and pedestrian areas only.
Never ride on motorways or dual carriageways.
Only use roads to cross to other side of the
pavement.
Be aware of traffic when crossing or using roads.
Use extreme caution when driving your scooter in
busy areas such as shopping malls.
Do not drive the scooter under the influence of
drink or drugs, or when you are tired.
Be careful when using the scooter in low light. It has
not been design for use at night.
Before using the scooter in busy or hazardous
environments, familiarise yourself with the
operation of the scooter. Practice in an open and
safe area which is free from hazards and other
people. Turn the speed dial down for your initial
practice.
2.2 Whilst Driving
Do not use your scooter on surfaces that are
muddy, gravelly, bumpy, narrow, snowed over, icy;
or on towpaths near to canals which are not
guarded.
Do not use your scooter outside when it is raining,
snowing, misty or windy.
Do not make erratic turnings on your scooter.
Bear in mind driving motions such as accelerating,
stopping, turning, reversing, and the effect of
gradients.
Scout Electric Scooter Page 3 of 14 Owner’s Handbook (Code: MS008_IFU 01/13)
Slow down when driving on gradients. Always lean
forward when climbing a steep gradient. Do not
travel on gradients exceeding those stated on the
diagram below:
Do not drive on roads with large drops or potholes.
The scooter is not suitable for carrying passengers.
Do not use the scooter to carry heavy goods.
Do not use a mobile phone or other wireless
communication devices whilst driving. Always stop
somewhere suitable and switch off the scooter
before using the phone.
Do not set in freewheel mode when driving,
especially on a gradient. Ensure that the scooter’s
automatic brake is applied before use.
Do not exceed the weight limit of the scooter.
2.3 Labelling
Please carefully read all labels applied to the
scooter before driving. For future reference, do not
remove them from the scooter. The labels are also
shown below:
NEVER LIFT SCOOTER UP BY THE
REAR OR FRONT OF SHROUD
Above: Located on rear shroud
WARNING
!
Never operate the freewheel lever while
seated on the scooter or on an incline!
OPERATION OF THE FREEWHEEL LEVER
Always pull UP FIRMLY for freewheel mode
Always push DOWN FIRMLY for drive mode
Above: Located by freewheel lever on rear
WARNING:
EMI
REFER TO
OPERATORS
MANUAL FOR
INFORMATION
Above: Located on rear
WARNING:
EMI
REFER TO
OPERATORS
MANUAL FOR
INFORMATION
THIS UNIT HAS
ACHIEVED 20 V/m
EMI TESTING
REF MS008PB
S/No
Drive Medical Ltd (HX5 9JP)
Drive Medical GmbH (D-88316)
Maximum User Mass 130kg
5 06 02 6 6 8 48 7 1 1
MADE IN
VIETNAM
Above: Located on rear
WARNING
Please hold the tiller before loosen
the tiller adjustment knob.
Before lifting or driving the scooter
make certain the tiller adjustment
knob is fully tightened.
Never attempt to adjust the tiller
whilst the scooter is in motion
Above: Located on tiller
2.4 Electromagnetic Interference
Scooters may be susceptible to electromagnetic
interference (EMI) from sources such as mobile
phones, walkie-talkies, TV and radio broadcast
stations and amateur radio sets. In some cases,
there is a risk this interference may cause
involuntary movement of the scooter. The scooter
has been tested and passed to withstand
interference to a level of 20V per metre.
Be aware that the above sources may cause
involuntary movement due to EMI. Exercise caution
whilst using the aforementioned devices and avoid
close proximity to TV and Radio broadcast stations.
The addition of components or accessories may
effect the EMI susceptibility of the scooter. Do not
fit accessories other than Drive Medical authorised
accessories.
Scout Electric Scooter Page 4 of 14 Owner’s Handbook (Code: MS008_IFU 01/13)
3. PARTS INTRODUCTION
Scout 4-wheel pictured below
CONTROL
PANEL
CHARGER
SOCKET
TILLER ADJ.
KNOB
SEAT
SEAT
POST
BATTERY
PACK
TILLER
LOCK
Rear section shown below (applicable to both models)
FREE-
WHEEL
LEVER
ANTI TIP
WHEEL
4. OPERATION
4.1 Control Panel
SPEED
DIAL
WIGWAG
PADDLE
BATTERY
GAUGE
HORN
BUTTON
4.2 How To Operate Your Scooter
Key Ignition. The key ignition acts as the power
switch for the scooter. To switch the power on, turn
the key clockwise and battery gauge should
illuminate. To switch the power off, turn the key
anticlockwise, after which the battery gauge should
switch off and the key can be removed.
Do not turn the ignition off whilst driving
as this will lead to an emergency stop and
possible risk of damage or injury.
Speed Dial. Turn the speed dial to determine the
maximum speed of the scooter. Turn the dial
clockwise to increase the speed setting and turn the
dial anticlockwise to decrease the speed setting.
Do not adjust the speed dial whilst driving
as this could result in loss of control. Do
not set the highest speed whilst driving
indoors.
Tiller Lock. When the tiller is centred, pull the tiller
lock down to secure the tiller for transportation.
Push the tiller lock up to release.
Always ensure the tiller lock is disengaged
when driving the scooter. Always check
the tiller moves freely before driving.
Moving and Braking. To move forward, pull the right
hand side of the wigwag paddle with your hand
towards you whilst resting the palm of your hand on
the lower handle bar. Pull the left hand side of the
wigwag paddle towards you and the scooter will
move backwards, emitting an audible reversing
alarm. To brake, release the wigwag paddle which
will return to neutral and activate the
electromagnetic brake automatically which will
bring the scooter to a prompt stop. The wigwag
paddle allows you to control the speed of the
scooter up to a maximum speed determined by the
Speed Dial. The further the wigwag paddle is
deflected, the faster the scooter will go (up to
4mph).
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