11
14. Possible Problems and resolutions
SpO2% or pulse
rate can not be
shown normally
SpO2% or pulse rate
is shown unstably
The Monitor can not
be powered on
Indication is
suddenly off
1. Finger is not plugged correctly
2. User’s SpO2 value is too low to be
measured
1. Finger might not be plugged deep
enough
2. Excessive user movement
1. No battery or low power of battery
2. Battery might be installed incorrectly
3. The Monitor might be damaged
1. The Oximeter is automatically
powered off when no signal is
detected longer than 5 seconds
2. The batteries power is too low to work
1. Retry by plugging the finger
2. There is excessive illumination
3. Measure more times, If you can
make sure about no problem
existing in the product. Please go to
a hospital timelyfor exact diagnosis
1. Retry by plugging the fi nger
2. Be calm.
1. Please replace battery
2. Please reinstall the battery
3. Please contact with local customer
service centre
1. Normal
2. Replace the battery
Problems Possible Reason Solution