• Download the free DriveELD mobile app from the Apple App Store
or the Google Play Store.
2. siGn up
• Select the Sign Up button.
• Enter your email address and a password to create an account.
• Note: The email address used for a Driver Account on the
mobile app cannot be the same as an email address used for
a Carrier Account on the eet website.
3. ConneCTToa Carrier
• If a carrier has added you as a driver on the eet website with the
same email address that you used to create your Driver Account
on the mobile app you will be able to see the carrier once you
create a Driver Account. Select your carrier and select conrm to
continue.
• If you do not see your carrier search for your carrier with the Find
Your Carrier button.
§ 395.22Motor carrierresponsibilities - In general.
(h) In-vehicle information.Amotor carriermust ensure that
itsdriverspossess onboard acommercial motor vehicle
anELDinformation packet containing the following items:
... (3) An instruction sheet for the driver describing ELD malfunction
reporting requirements and record keeping procedures during ELD
malfunctions; ...
*
If you do not see that the lights are powered on while the truck is
running, please contact your carrier or call DriveELD Support
(866-623-7486 ext. 2).
• Note the malfunction of theELDand provide written notice of the
malfunction to themotor carrierwithin 24 hours.
• Create a paper log for the current day and the last 7 days, unless
youalready can access the last 7 days through the ELD.
for Carriers
• If amotor carrierreceives or discovers information concerning
the malfunction of anELD, themotor carriermust take actions to
correct the malfunction of theELDwithin 8 days of discovery
of the condition or adriver’s notication to themotor carrier,
whichever occurs rst.
• If the ELD stops working as a result of the malfunction, then per
the warranty DriveELD will ship a new device when given notice of
the malfunction.
• Amotor carrierseeking to extend the period of time permitted
for repair, replacement, or service of one or more ELDsshall
notify the FMCSA Division Administrator for theStateof
themotor carrier’sprincipal place of business within 5 days after
adrivernoties themotor carrier underparagraph (a)(1) of the
An ELD must set a power compliance malfunction
if the power data diagnostics event described in
paragraph 4.6.1.1(a) of this appendix indicates an
aggregated in-motion driving time understatement
of 30 minutes or more on the ELD over a 24-hour
period across all driver proles, including the
unidentied driver prole.
An ELD must set an engine synchronization
compliance malfunction if connectivity to any of
the required data sources specied in section 4.3.1
of this appendix is lost for more than 30 minutes
during a 24-hour period aggregated across all driver
proles, including the unidentied driver prole.
The ELD must periodically cross-check its
compliance with the requirement specied in
section 4.3.1.5 of this appendix with respect
to an accurate external UTC source and must
record a timing compliance malfunction when it
can no longer meet the underlying compliance
requirement.
ELD records requiring location information must
use the last valid position measurement and
include the latitude/longitude coordinates and
distance traveled, in miles, since the last valid
position measurement. An ELD must monitor
elapsed time during periods when the ELD fails to
acquire a valid position measurement within 5 miles
of the CMV’s movement. When such elapsed time
exceeds a cumulative 60 minutes over a 24 hour
An ELD must monitor its storage capacity and
integrity and must detect a data recording
compliance malfunction if it can no longer record
or retain required events or retrieve recorded logs
that are not otherwise catalogued remotely by the
motor carrier.
(a) An ELD must implement in-service monitoring
functions to verify that the data transfer
mechanism(s) described in section 4.9.1 of this
appendix are continuing to function properly. An
ELD must verify this functionality at least once
every 7 days. These monitoring functions may be
automatic or may involve manual steps for a driver.
(b) If the monitoring mechanism fails to conrm
proper in-service operation of the data transfer
mechanism(s), an ELD must record a data transfer
data diagnostic event and enter an unconrmed
data transfer mode.
(c) After an ELD records a data transfer data
diagnostic event, the ELD must increase the
frequency of the monitoring function to check at
least once every 24-hour period. If the ELD stays
in the unconrmed data transfer mode following
the next three consecutive monitoring checks,
the ELD must detect a data transfer compliance
malfunction.
An ELD must monitor data it receives from the
engine ECM or alternative sources as allowed
insections 4.3.1.1-4.3.1.4 of this appendix, its
onboard sensors, and data record history to
identify instances when it may not have complied
with the power requirements specied insection
4.3.1.1, in which case, the ELD must record a power
data diagnostics event for the corresponding
driver(s), or under the unidentied driver prole
if no drivers were authenticated at the time of
detection.
An ELD required to establish a link to the engine
ECM as described insection 4.2must monitor
its connectivity to the engine ECM and its ability
to retrieve the vehicle parameters described
undersection 4.3.1 of this appendix and must
record an engine-synchronization data diagnostics
event when it no longer can acquire updated values
for the ELD parameters required for records within
5 seconds of the need.
If a new ELD event must be recorded at an instance
when the ELD had failed to acquire a valid position
measurement within the most recent elapsed
5 miles of driving, but the ELD has not yet set a
positioning compliance malfunction, the ELD must
record the character “X” in both the latitude and
longitude elds, unless location is entered manually
by the driver, in which case it must log the character
“M” instead. Under the circumstances listed in this
paragraph, if the ELD event is due to a change in
duty status for the driver, the ELD must prompt the
driver to enter location manually in accordance with
section 4.3.2.7 of this appendix. If the driver does
not enter the location information and the vehicle is
in motion, the ELD must record a missing required
data element data diagnostic event for the driver.
mechanism(s), an ELD must record a data transfer
data diagnostic event and enter an unconrmed
data transfer mode.
(b)The ELD must provide a mechanism for the
driver to review and either acknowledge the
assignment of one or more of the unidentied
driver records attributable to the driver under
the authenticated driver's prole as described
in paragraph 4.3.2.8.2(b)(1) of this appendix or
indicate that these records are not attributable to
the driver. (c)If more than 30 minutes of driving
in a 24-hour period show unidentied driver
on the ELD, the ELD must detect and record an
unidentied driving records data diagnostic event
and the data diagnostic indicator must be turned
on for all drivers logged in to that ELD for the
current 24-hour period and the following 7 days.