RESTWELL RANGE OF RISE RECLINE ARMCHAIRS
OWNER’S HANDBOOK
CONTENTS
1. Introduction
2. Model Description
3. Parts Description
4. Personal Safety
5. Installation Instructions
6. Operating Instructions and
Guidelines
7. Care and Maintenance
8. Specification
9. Fair Wear and Tear Policy
10. Warranty
11. Appendix A: Backrest
Installation Instruction Sheet
The Restwell range of lift, rest and recline armchairs are designed to be both comfortable
and stylish whilst also enhancing your mobility.
The armchairs are available in a variety of styles and fabrics to suit most décor. All
armchairs are made to the highest quality and are CE marked. They have a weight limit of
23 stone (150kg). They all feature a rise and back rest recline / leg rest elevate function.
They are intended for users who are elderly, frail and/or have a physical disability which
reduces their personal mobility.
Restwell is a brand of Drive DeVilbiss. Drive DeVilbiss is an ISO 9001:2000 certified
company. For more details about our products please see your local dealer. To find your
local dealer please visit www.drivedevilbiss.co.uk
Drive DeVilbiss Healthcare Ltd,
Heathfield Lane, Birkenshaw,
West Yorkshire BD11 2HW.
MODEL DESCRIPTION
• The Boston Armchair. This armchair is available in
a Sofia fabric. It features a standard handset and
standard style backrest which reclines approximately
32º. The armchair is available in petite or standard
size.
• The Denver Armchair. This armchair is available in
jacquard weave (diamond) or cream Vanessa fabric.
It features a five-button handset and waterfall style
backrest which reclines almost fully.
• The New York Armchair. This armchair is
available in cream Vanessa fabric. It features a twobutton handset and waterfall back which reclines to a
snooze position.
INTRODUCTION
• The Houston Armchair. This armchair is available
in a jacquard weave (diamond) or Rembrandt fabric
in a choice of colours. It features a winged buttoned
back design which reclines approximately 64º.
• The Indiana Armchair. This armchair is available
in a soft-feel chenille. It features a basic handset
which reclines the backrest approximately 64º. The
armchair is available in petite or standard size.
• The Oakland Armchair. This armchair is available
in Vanessa chenille fabric and comes with quality
wooden knuckles to aid a user to rise. It features a
basic handset which reclines the backrest almost
fully.
• The Frisco Armchair. This armchair is available in
jacquard weave (diamond) fabric. It features a
standard handset and contemporary style backrest.
When the Frisco reclines, it only requires
approximately 5cm / 2” behind the armchair hence is
ideal where space is a premium.
• The Chicago Armchair. This armchair is available
in Rembrandt fabric. It is also available in antimicrobial PVC. It features a basic handset which
reclines the backrest approximately 64º. The
armchair is available in petite or standard size.
• The Nevada Armchair. This armchair is available in
a Rembrandt fabric. It features a three-tier waterfall
backrest which reclines almost fully. It has a fourbutton handset and two motors for an independent
action. It is also available in an antimicrobial pvc.
Restwell Rise Recline Armchair Range Part Code: Z50994 (Rev R)
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• The Dallas Armchair. This armchair is available in
Vanessa chenille fabric. It features a basic handset
which reclines the backrest approximately 64º. The
armchair is available in petite or standard size.
• The Memphis Armchair. This armchair is available
in a chenille fabric, and in a choice of colours. It
features a pillow backrest which reclines almost
fully, and a memory foam seat. It has a four-button
handset and two motors for an independent action.
• The Portland Armchair. This armchair is available
in a Sofia fabric and memory foam seat. It features a
three-tier waterfall backrest which reclines almost
fully. It has a four-button handset and two motors for
an independent action.
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PARTS DESCRIPTION
BACK REST
BACK REST
CUSHION
SEAT CUSHION
HANDSET
LEG REST
LEG REST
MECHANISM
(NOT SHOWN)
LIFTING
MECHANISM
PERSONAL SAFETY
Please follow the safety guidelines below to ensure that you get the best from your armchair for many years to come.
Failure to follow these guidelines could result in injury or damage:
• Take your key. The handset comes with a key jack. It is recommended that you remove the key when you are not
using the armchair to prevent anybody else using the armchair and becoming trapped. The key should also be
removed when the user is sat in the chair but the chair is not moving.
• Just one at a time. Ensure that only one person uses the armchair at a time.
• Footrests are for feet. Ensure that nobody sits or puts their entire body weight on the elevated footrest as this could
result in injury and/or damage
• Watch for walls. Ensure that the armchair is out of range from walls and furniture when operating to avoid damage
to upholstery and décor.
• Stop Child. Ensure that all children and pets are supervised when around the armchair. Do not allow children to use
the handcontrol, and that all visitors are aware of the potential trapping hazards from mechanisms.
• Be careful of any mechanisms. The elevating leg rest uses a lifting and lowering mechanism. Please ensure that no
body parts or clothing, blankets, etc are caught in the mechanism when operating.
• Practice makes perfect. In certain circumstances or with some medical conditions the user needs to practice using
the rise recline armchair in the presence of a trained attendant. A trained attendant may be a care professional or a
family member who has been trained in assisting a rise recline armchair user with daily activities.
• Weight Limit. Observe and do not exceed the weight limits on the armchair.
• Battery backup. Ensure that the battery backup is replaced every year or when the battery backup is used in the
event of a power cut. See the section on Installation Instructions about inserting backup batteries.
• Electrical systems. Periodically visually inspect the handset and power cord for signs of wear, chafing or cracks.
Also, ensure that no liquid or food is ingressed in to the electrical systems. Failure to do so may affect the
performance of the armchair.
• Call for assistance. It is recommended that some users have a telephone to hand when using the rise recline
armchair. This is in case they experience difficulty and need to call for help. Please note do not use a mobile
telephone whilst operating the armchair. It is recommended that you pull out the handset key before using a mobile
telephone.
• Carelessness causes fire. Although the foam and fabric used on the armchair are fire retardant to legally specified
levels, caution should be taken to avoid fire. Please ensure that all cigarettes and matches are properly extinguished.
Restwell Rise Recline Armchair Range Part Code: Z50994 (Rev R)
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INSTALLATION INSTRUCTIONS
• To assemble your rise recline armchair, first install the back rest. Slide the back on ensuring the two back rest
brackets go over the two back rest receiver brackets on the armchair. Push down hard on the back rest to lock in
position. Ensure both sides of the back rest are locked in position before use. Your dealer may have done this prior to
delivery. This procedure is described in more detail with photographs on a separate sheet supplied with the armchair.
A copy of this sheet is also included in the back of this handbook.
• Then plug the armchair in to the mains and operate the armchair so it rises.
• Some models feature a battery backup (see specification). To install the battery backup, first unplug the armchair.
Then press the plastic tab on the battery compartment lid whilst removing. Install two 9V PP3 batteries in to the
battery back up compartment. Replace the battery compartment lid. The battery compartment will either be located in
the control box underneath the chair or in the power supply.
• The battery backup will return the armchair to the normal position in the event of a power cut. The batteries should be
replaced annually or after the chair has been operated under the emergency power.
• Your armchair comes supplied with all peripherals (i.e. handset and actuator) connected. If you need to plug or
unplug any of the peripherals please contact your dealer for information on how to this.
• For your reference, diagrams showing the most popular wiring configuration are available from Drive DeVilbiss.
OPERATING INSTRUCTIONS AND GUIDELINES
General Operation (all models)
• To allow the armchair to operate, the key jack must first be inserted in to the safety lock. This is a safety precaution
and the key jack should be removed when the handset is not in use to prevent accidental movement of the armchair.
• The power LED will illuminate when the armchair is operating.
• Ensure that you have read the section on Personal Safety before operating the armchair.
POWER LED
DOWN
BUTTON
UP BUTTON
Operation (Basic 2 button Handset)
• Press the ‘Up’ button to raise the back rest to the upright position, lower the leg rest and
raise / tilt the armchair to allow easy access.
• Press the ‘Down’ button to lower the armchair, elevate the leg rest and recline the back
rest. The leg rest elevates and the back rest reclines simultaneously.
Applies to:
Chicago, Houston, Indiana, Oakland and Dallas armchairs
Restwell Rise Recline Armchair Range Part Code: Z50994 (Rev R)
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POWER LED
Operation (Basic 4 button Handset)
LOWER
BUTTON
RAISE
BUTTON
BACK REST
UP BUTTON
BACK REST
DOWN BTN
• Press the Raise button to lower the legrest to its normal position and raise / tilt the
armchair to allow easy access. Press Lower Down button to lower the chair then elevate
the legrest.
• Press the Backrest Up button to raise the backrest. Press the Backrest Down button to
recline the backrest.
Applies to:
Nevada, Portland and Memphis armchairs
DOWN
BUTTON
Operation (Standard 2-button Handset)
POWER LED
• Press the ‘Up’ button to raise the back rest to the upright position, lower the leg rest and
raise / tilt the armchair to allow easy access.
UP BUTTON
• Press the ‘Down’ button to lower the armchair, elevate the leg rest and recline the back
rest. The leg rest elevates and the back rest reclines simultaneously.
Applies to:
Boston, New York and Frisco armchairs
POWER LED
LEG REST
DOWN BTN
LEG REST
UP BUTTON
BACK REST
UP BUTTON
BACK REST
DOWN BTN
RETURN TO
NORMAL
Operation (Deluxe Handset)
• Press the Backrest Up button to raise the backrest to the upright position and raise / tilt
the armchair to allow easy access. Press Backrest Down button to lower the chair then
recline the backrest.
• Press the Legrest Up button to elevate the leg rest. Press the Legrest Down button to
lower the leg rest.
• To make the chair return to a normal armchair position, press the Return to Normal
button.
Applies to:
Denver armchair
Restwell Rise Recline Armchair Range Part Code: Z50994 (Rev R)
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CARE AND MAINTENANCE
• Checks. Periodically inspect the fabric for any signs of wear or damage such as pulls, tears or gaps. Inspect the cord
and hand control for cracks, wear, holes and loose wires. In the event of any issues found, contact your dealer.
• Battery backup. The Restwell range of armchairs has a battery backup system which is designed for emergency use
in the event of a power failure. The battery should be replaced annually or after the chair has been operated using
the emergency power. The backup system has very limited power so should only be used in the event of a power
failure or emergency to bring the chair to its normal position. The backup system requires two 9V PP3 batteries.
• Servicing. Restwell rise recline armchairs should be serviced annually, if the armchair is used in a single user
environment. Armchairs which are used in a multi-user environment (for example in communal accommodation) may
have to be serviced more frequently. Servicing should be completed by competent personnel such as a Drive
DeVilbiss dealer or a service contractor. Contact Drive DeVilbiss for a servicing schedule.
The estimated service life of the armchairs is 6 years in a single user environment. The armchair should be operated
and maintained in accordance with manufacturers guidelines otherwise service life could be reduced.
• Cleaning the Upholstery – all fabric expect PVC. The upholstery should be cleaned by professional cleaners. For
minor cleaning, wipe down with a damp cloth.
• Cleaning the Upholstery – Anti-Microbial PVC. The Anti-Microbial PVC upholstery can be cleaned. For stains
such as blood, urine or faeces, use a 1:1 mix of ammonia and water or a 1:4 mix of bleach and water. If stains
persist, use 1:1 mix of isopropyl alcohol and water. If stains still persist, use straight alcohol. If stains remain, use
1:1 mix of acetone and water. If stains are not removed promptly through vigorous routine maintenance in a
healthcare environment, they can permanently set. Take all necessary safety precautions when using chemicals.
SPECIFICATION
Chair dimensions (in cm / in) Seat dimensions (in cm / in) Battery
Chair Model
Boston (Standard) 98cm / 38½” 84cm / 33” 107cm / 42” 56cm / 22” 57cm / 22½” 47cm / 18½” Yes
Boston (Petite) 89cm / 35” 79cm / 31” 99cm / 39” 51cm / 20” 52cm / 20½” 45cm / 18” Yes
Denver 99cm / 39½” 86cm /34” 107cm / 42” 57cm / 22½” 54cm / 21½” 46cm / 18” Yes
Frisco 89cm / 35” 83cm / 32¾” 101cm / 40” 51cm / 20” 54cm / 21½” 48cm / 19” Yes
Chicago (Standard) 93cm /36½” 83cm / 32¾” 108cm / 42½” 52cm / 20½” 50cm / 20” 48cm / 19” *1
Chicago (Petite) 92cm / 36” 77cm / 30¼” 100cm / 39½” 48cm / 19” 47cm / 18½” 44cm / 17½” *1
Chicago (PVC) 93cm /36½” 83cm / 32¾” 108cm / 42½” 52cm / 20½” 50cm / 20” 48cm / 19” No
Nevada (Standard) 94cm / 37” 86cm / 34” 110cm / 43½” 54cm / 21¼” 51cm / 20” 48cm / 19” Yes
Nevada (Petite) 90cm / 35½” 83cm / 32½” 101cm / 40” 48cm / 19” 47cm / 18¼” 43cm / 17" Yes
Houston 97cm / 38” 81cm / 32” 107cm / 42” 53cm / 21” 50cm / 19½” 48cm / 19” No
Indiana (Standard) 96cm / 37¾” 81cm / 32” 108cm / 42½” 53cm / 21” 51cm / 20” 48cm / 19” Yes
Indiana (Petite) 88cm / 34½” 77cm / 30¼” 103cm / 40½” 48cm / 19” 47cm / 18½” 44cm / 17½” Yes
Depth Width Height Depth Width Height Backup
Oakland 98cm / 38½” 78cm / 30¾” 107cm / 42” 48cm / 19” 51cm / 20” 47cm / 18½” Yes
Memphis(Standard) 92cm / 36” 84cm / 33” 112cm / 44” 50cm / 19½” 53cm / 21” 48cm / 19” Yes
Memphis (Petite) 87cm / 34¼” 77cm / 30¼” 104cm / 41” 46cm / 18” 48cm / 19” 46cm / 18¼” Yes
Dallas 97cm / 38” 81cm / 32” 107cm / 42” 53cm / 21” 50cm / 19½” 51cm / 20¼” No
Portland 94cm / 37” 86cm / 34” 110cm / 43½” 54cm / 21¼” 51cm / 20” 48cm / 19” Yes
Restwell Rise Recline Armchair Range Part Code: Z50994 (Rev R)
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• All the dimensions are for the armchairs in their normal chair position. Tolerance is ± 1” / 3cm.
• All units (expect Frisco) should be placed with the back at least 60cm / 24” from the back wall to prevent damage
when reclining the armchair. The Frisco has a “wall-hugging” mechanism which means it only needs to be placed
6cm / 2” from the wall.
• The anti-microbial PVC upholstery is tested to the American anti-fungal standard ASTM G-21-96, and the chair
composite is tested to BS 5852 crib 5. All Restwell rise recline armchairs are CE marked and meet the relevant
British Fire Retardancy Standards.
• All armchairs have a weight limit of 150kg (23 stone).
• *1: Some of the models in the Chicago range feature battery backup. Check with your dealer regarding the specific model which you purchased.
FAIR WEAR AND TEAR POLICY
Your new armchair is covered by the warranty below. Please note however this warranty does not include:
• Damage from misuse, and use over the specified
weight limit.
• Material fading over time or through sunlight.
• Damage from spills or leaks.
• Cigarette and match burns
WARRANTY
Your Restwell lift, rest and recline armchair comes with a
comprehensive warranty. For warranty issues and claims
please contact your Drive DeVilbiss dealer.
Warranty Conditions:
1. Any work or replacement part installation must be
carried out by an authorised Drive DeVilbiss dealer /
service agent.
2. To apply the warranty should your armchair require
attention please contact your Drive DeVilbiss dealer.
3. Should any part of the armchair require repair or full or
part replacement as a result of a manufacturing or
material defect within the warranty period, parts will
be supplied free of charge. Please note the guarantee is
not transferable.
4. The warranty period is 1 year for all types of user.
5. An additional year’s warranty is added to Oakland,
Dallas, Memphis, Quebec and Indiana chairs used in
domestic single user environments (making a total of 2
years warranty).
6. Any repaired or replaced parts will be covered by this
warranty for the balance of the warranty period on the
armchair.
7. Parts replaced after the original warranty has expired
will be covered by a three-month warranty.
8. Consumable items supplied will not generally be
covered during the normal warranty period unless such
items require repair or replacement clearly as a direct
result of a manufacturing or material defect. Such
items include (among others): fabric, foam, batteries
• Collision damage (rubbing against walls, etc)
• Accidental tears and damage
• Damage arising from misuse (e.g. people sitting on
an elevated footrest, etc)
9. The warranty conditions apply to brand new chairs. If
you are unsure whether your chair is covered, check
with your Drive DeVilbiss dealer. Products supplied
by Drive DeVilbiss as secondhand carry a six-month
warranty.
10. Under normal circumstances, no responsibility will be
accepted where the armchair has required assistance as
a direct result of:
a) The armchair part not having been maintained in
accordance with the manufacturer’s
recommendations.
b) Failure to use the manufacturer’s specified parts
c) The armchair or part having been damaged due to
neglect, accident or improper use
d) The armchair or part having been altered from the
manufacturer’s specifications or repairs having
been attempted before the service agent is notified.
In the event of your armchair requiring attention, please
contact your service agent / dealer and give all relevant
details so they can act quickly. Please contact Drive
DeVilbiss for advice if you do not know where the
armchair was originally purchased from.
The manufacturer reserves the right to alter without notice
any weights, measurements or other technical data shown
in this manual. All figures, measurements and capacities
shown in this manual are approximate and do not
constitute specifications.
Restwell Rise Recline Armchair Range Part Code: Z50994 (Rev R)
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APPENDIX A: INSTRUCTION SHEET
BACKREST INSTALLATION PROCEDURE – GENERAL
Restwell Rise Recline Armchair Range Part Code: Z50994 (Rev R)
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BACKREST INSTALLATION PROCEDURE – CHICAGO, HOUSTON, DALLAS, AND INDIANA
BACKREST REMOVAL
PROCEDURE
– CHICAGO, HOUSTON, DALLAS, AND INDIANA
Restwell Rise Recline Armchair Range Part Code: Z50994 (Rev R)
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