Drive DeVilbiss HW009PUR, HW009COP, HW009RD Owner's Handbook Manual
Dual-Wheel Folding Scooter
Owner’s Handbook
Dealer Stamp
Drive DeVilbiss Healthcare Ltd, Heathfield Lane,
Birkenshaw, West Yorkshire, BD11 2HW
Issued 2018/11
TABLE OF CONTENTS
Dual-Wheel Folding Scooter
Owner’s Manual
Issued 2018/11
2
I. PREFACE 3
II. SAFETY NOTICES 4
III. SAFETY GUIDELINES 6
IV. EMI & RFI INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . 12
V. PARTS 13
VI. OPERATION 14
VII. FOLDING AND UNFOLDING 17
VIII. BATTERIES & CHARGING 19
IX. INSPECTION & MAINTENANCE 20
X. SPECIFICATIONS 25
XI. LIMITED WARRANTY 26
XII. QUICK ASSEMBLY GUIDE 28
XIII. TRANSPORTATION POLICY . . . . . . . . . . . . . . . . . . . . . . . .29
Dual-Wheel Folding Scooter
Owner’s Manual
Issued 2018/11
3
I. PREFACE
Please read this Owner’s Manual before operating your scooter for the first time.
Improper use or unfamiliarity of the scooter may result in harm, injury, or traffic
accidents.
This Owner’s Manual includes operation instructions, assembly instructions, and best
practices to ensure maximum use from your scooter.
The symbols used throughout this Owner’s Manual are explained below. Read
carefully, and fully understand the sections marked with these symbols:
WARNING – Improper use could lead to death, serious injury, hazardous
conditions, or product malfunction.
ATTENTION – Improper use could lead to injury and/or damage to your
scooter.
SUGGESTION – Follow these instructions for best practices, and to keep
your scooter in prime operating order.
This Owner’s Manual includes a repair maintenance record chart and warranty. Please keep it
in a safe place, or with the scooter.
If someone else uses the scooter, please provide a copy of the Owner’s Manual for their
consideration.
This Owner’s Manual is composed from the product design and specifications at thetime of
publication. As designs change, some illustrations and pictures in the manual may not
correspond to the scooter that you purchased. We reserve the right to make design
modifications.
This product has been designed to provide a comfortable and secure solution for users
who have difficulty walking long distances and are capable of operating a compact
mobility scooter. The product is a class I medical device and class II carriage (under the
UK Road Traffic Act 1988).
The manufacturer disclaims all responsibilities for any personal injury or property
damage which may occur as a result of improper or unsafe use of this product.
Dual-Wheel Folding Scooter
Owner’s Manual
Issued 2018/11
4
II. SAFETY NOTICES
• Be aware the device is a small three-wheel scooter and is designed mainly for indoor use.
Extreme care should be taken when cornering and negotiating drops, obstacles and gradients.
• Always ensure the scooter is fully folded out before sitting on the scooter. Do not fold up
the scooter until you have fully exited the scooter, and the backrest on the scooter seat is folded
down.
• Read and follow the information in the owner’s manual. Do not use this product or any
available optional equipment without first completely reading and understanding these instructions.
If you are unable to understand the warnings, cautions or instructions, contact your dealer before
attempting to use this equipment, otherwise injury or damage may occur. Never try to use your
scooter beyond its limitations as described in this manual.
• Fully charge the battery after every trip and prior to using the scooter. If you do not
frequently use the scooter fully charge the batteries every two weeks to prevent battery
failure.
• If the battery gauge drops to red, charge the scooter as soon as possible. Completely discharging
the batteries may damage the batteries, or shorten the expected life of the batteries.
• Keep metal objects away from the battery terminals, electric shock may occur.
• Always make sure the power is turned off when getting on and off the scooter.
• To ensure the user’s familiarity with the scooter’s operation, practice driving at low
speeds in a spacious hazard-free area travelling forward, backward, left, right,
decelerating, maneuvering up inclines, and down inclines.
• Avoid unnecessary movement of the scooter.
• Never reach, lean or bend when driving your scooter.
• Do not fold or unfold the scooter on a gradient or slope. Only operate the scooter folding
mechanisms on flat ground.
• Do not drive backwards down any step, kerb or other obstacle. This may cause the scooter to tip or
fall.
• Always reduce your speed and maintain a stable centre of gravity when cornering. Do not corner
sharply when driving scooters at higher speeds, and reduce speed prior to cornering.
• Make sure that there are no obstacles behind you while reserving your scooter.
• Do not allow children to play near or operate the scooter.
Dual-Wheel Folding Scooter
Owner’s Manual
Issued 2018/11
5
II. SAFETY NOTICES
• Temperature
1. Some of the parts of the scooter are susceptible to change in temperature. The controller can only
operate in temperature that ranges between -25ºC ~ 50ºC (-13ºF to 122ºF).
2. At extreme low temperatures, the batteries may freeze, and your scooter may not be able to
operate. In extreme high temperatures, it may operate at slower speeds due to a safety feature of
the controller that prevents damage to the motors and other electrical components.
• Avoid exposure to moisture, standing water, rain, snow, ice or salt when possible. Operating in rain,
snow, salt, mist and on icy or slippery surfaces may have an adverse affect on the electrical system.
• Store in a clean and dry condition.
• Do not drive your scooter at night without proper lighting.
• Do not remove the anti-tip wheels or transit wheels
• Keep your feet on the foot board at all times during operation. Do not stand on the foot board
• Keep your hands and feet away from moving parts while driving.
• Be aware of loose fitting clothes that can become caught in the drive wheels.
• Do not connect an extension cord to the battery charger.
• Disassembling the controller, motor, or charger by anyone other than an authorized
Drive DeVilbiss service agent is prohibited, and voids any applicable warranty.
• Do not take your scooter on roads or highways.
• Do not operate your scooter when you are tired, or after consuming alcohol.
• Be cautious when driving your scooter in busy areas or shopping malls.
• Under no circumstances should the scooter be used as a seat in a motor vehicle.
• Do not attempt to lift your scooter by any parts other than the frame (for example seat or body
shrouds)
• Do not switch off the power when the scooter is still moving forward. This will bring the scooter to
an extremely abrupt stop.
Dual-Wheel Folding Scooter
Owner’s Manual
Issued 2018/11
6
III. SAFETY GUIDELINES
GENERAL GUIDELINES
Before operating your scooter fully read and understand this Owner’s Manual.
Be sure to follow the Quick Start Guide prior to using your scooter for the first time.
Users may encounter difficult maneuvering situations such as narrow doorways, travelling
up and down ramps, cornering, and travelling on uneven terrain. Be sure to lower the
speed, take your time, and carefully maneuver the scooter.
MODIFICATIONS
Do not modify, remove, disable, or add any parts, features, or functions on your scooter.
Drive DeVilbiss offers a wide variety of accessories for your scooter to help accommodate
your needs.
WARNING – Do not modify your scooter in any way; doing so will void the
warranty.
SAFETY CHECK
ATTENTION – Inspect the following components before each use:
• Electrical connections and wire harness – secure and free from corrosion
• Batteries – fully charged and free from corrosion
• Brake – check the electromagnetic brake is functioning
• Folding system – ensure the scooter is fully folded out
If you notice a problem please contact your authorized Drive DeVilbiss Provider for
assistance.
Dual-Wheel Folding Scooter
Owner’s Manual
Issued 2018/11
7
III. SAFETY GUIDELINES
WEIGHT CAPACITY
This scooter has a maximum weight capacity that should never be exceeded. Please refer to
Section XI SPECIFICATIONS for this information. The maximum weight capacity includes the
user and any accessories.
WARNING – Exceeding the maximum weight capacity will void your
warranty. Drive DeVilbiss will not be held responsible for injury and/or
damages resulting from failure to observe weight capacities.
WARNING – Do not carry passengers on your scooter. Your scooter is
designed and tested for one user to operate while seated.
TRANSPORTING YOUR SCOOTER
When transporting your scooter by vehicle it should be securely stowed in the back of a van, truck, or
trunk of a car. Adjustable parts should be removed or properly secured during transport.
WARNING – Do not sit in your scooter while in a moving vehicle.
TRANSFERS
Always have an attendant present while transferring in and out of your scooter.
ATTENTION – To reduce the possibility of an injury; perform
transfers after the following steps are followed:
Safely reduce the distance between your scooter and the object you are transferring onto,
turn the power off, and flip up or remove the armrests.
WARNING – Position yourself as far back possible before transferring,
and never place your weight or downward force on adjustable parts.
Dual-Wheel Folding Scooter
Owner’s Manual
Issued 2018/11
8
III. SAFETY GUIDELINES
INCLINE GUIDELINES
Use caution when approaching inclines or declines; if necessary lower the speed before
travelling on a slope.
When travelling up an incline try to keep the scooter moving forward. If you must come
to a stop, use caution and slowly accelerate the scooter forward.
When travelling down an incline lower the speed on your scooter to the slowest setting, and
proceed cautiously. If the scooter is travelling down the incline faster than you expected,
slowly release the throttle to come to a stop, then slightly push the throttle forward to
continue safely down the incline.
WARNING – Drive your scooter straight up or down an incline, never
backwards. Erratic movements, or back and forth patterns may increase
the chance of tipping.
WARNING – Be careful when driving on inclines. Inclines vary, and doing so
may decrease stability.
WARNING – Do not, under any circumstances, travel on a slope greater than
the maximum stability angle for this scooter. Please refer to Section
XI SPECIFICATIONS for this information. Exceeding the stability angle
may cause unstable conditions.
III. SAFETY GUIDELINES
4-Wheel Folding Scooter
Owner’s Manual
Issued Jan 2018
9
STEPS, KERBS & FIXED OBSTACLES
Use extreme caution when operating your scooter near kerbs, porches, stairs,
escalators, drop-offs, unprotected ledges, and raised areas.
WARNING – Never attempt to navigate your scooter over a fixed obstacle
taller than the maximum ground clearance. Please refer to Section XI
SPECIFICATIONS for this information.
WARNING – Never attempt to navigate your scooter backwards over an
obstacle.
WARNING – Never attempt to operate your scooter on steps or
escalators.
ATTENTION – Refer to the following guidelines and diagrams when
travelling over a fixed obstacle lower than the maximum ground
clearance
of your scooter:
To maneuver up a fixed obstacle – Approach slowly, and make sure the front of the scooter is
perpendicular to the obstacle. Increase the forward speed until the scooter has cleared the
obstacle, and then you may reduce the speed or return the throttle to neutral.
To maneuver down a fixed obstacle – Approach slowly, and make sure the front of the scooter
is perpendicular to the obstacle. Reduce the forward speed just before the front wheels come
in contact with the obstacle, and remain at the reduced speed until scooter has cleared the
obstacle, and then you may increase the forward speed.
CORRECT
APPROACH:
K
E
R
B
INCORRECT
APPROACH: K
E
R
B
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