Drive DeVilbiss HW009PUR, HW009COP, HW009RD Owner's Handbook Manual

Dual-Wheel Folding Scooter

Owner’s Handbook

Dealer Stamp

Drive DeVilbiss Healthcare Ltd, Heathfield Lane,
Birkenshaw, West Yorkshire, BD11 2HW

Issued 2018/11

TABLE OF CONTENTS

Dual-Wheel Folding Scooter

Owner’s Manual

Issued 2018/11

2

I. PREFACE 3
II. SAFETY NOTICES 4
III. SAFETY GUIDELINES 6

IV. EMI & RFI INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . 12

V. PARTS 13
VI. OPERATION 14
VII. FOLDING AND UNFOLDING 17
VIII. BATTERIES & CHARGING 19
IX. INSPECTION & MAINTENANCE 20
X. SPECIFICATIONS 25
XI. LIMITED WARRANTY 26
XII. QUICK ASSEMBLY GUIDE 28

XIII. TRANSPORTATION POLICY . . . . . . . . . . . . . . . . . . . . . . . .29

Dual-Wheel Folding Scooter

Owner’s Manual

Issued 2018/11

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I. PREFACE

Please read this Owner’s Manual before operating your scooter for the first time.

Improper use or unfamiliarity of the scooter may result in harm, injury, or traffic
accidents.

This Owner’s Manual includes operation instructions, assembly instructions, and best
practices to ensure maximum use from your scooter.

The symbols used throughout this Owner’s Manual are explained below. Read

carefully, and fully understand the sections marked with these symbols:

WARNING – Improper use could lead to death, serious injury, hazardous
conditions, or product malfunction.

ATTENTION – Improper use could lead to injury and/or damage to your
scooter.

SUGGESTION – Follow these instructions for best practices, and to keep
your scooter in prime operating order.

This Owner’s Manual includes a repair maintenance record chart and warranty. Please keep it

in a safe place, or with the scooter.

If someone else uses the scooter, please provide a copy of the Owner’s Manual for their
consideration.

This Owner’s Manual is composed from the product design and specifications at thetime of

publication. As designs change, some illustrations and pictures in the manual may not
correspond to the scooter that you purchased. We reserve the right to make design
modifications.

This product has been designed to provide a comfortable and secure solution for users
who have difficulty walking long distances and are capable of operating a compact
mobility scooter. The product is a class I medical device and class II carriage (under the
UK Road Traffic Act 1988).

The manufacturer disclaims all responsibilities for any personal injury or property
damage which may occur as a result of improper or unsafe use of this product.

Dual-Wheel Folding Scooter

Owner’s Manual

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II. SAFETY NOTICES

• Be aware the device is a small three-wheel scooter and is designed mainly for indoor use.

Extreme care should be taken when cornering and negotiating drops, obstacles and gradients.

• Always ensure the scooter is fully folded out before sitting on the scooter. Do not fold up

the scooter until you have fully exited the scooter, and the backrest on the scooter seat is folded
down.

• Read and follow the information in the owner’s manual. Do not use this product or any

available optional equipment without first completely reading and understanding these instructions.
If you are unable to understand the warnings, cautions or instructions, contact your dealer before
attempting to use this equipment, otherwise injury or damage may occur. Never try to use your
scooter beyond its limitations as described in this manual.

• Fully charge the battery after every trip and prior to using the scooter. If you do not

frequently use the scooter fully charge the batteries every two weeks to prevent battery
failure.

• If the battery gauge drops to red, charge the scooter as soon as possible. Completely discharging

the batteries may damage the batteries, or shorten the expected life of the batteries.

• Keep metal objects away from the battery terminals, electric shock may occur.

• Always make sure the power is turned off when getting on and off the scooter.

• To ensure the user’s familiarity with the scooter’s operation, practice driving at low

speeds in a spacious hazard-free area travelling forward, backward, left, right,
decelerating, maneuvering up inclines, and down inclines.

• Avoid unnecessary movement of the scooter.

• Never reach, lean or bend when driving your scooter.

• Do not fold or unfold the scooter on a gradient or slope. Only operate the scooter folding

mechanisms on flat ground.

• Do not drive backwards down any step, kerb or other obstacle. This may cause the scooter to tip or

fall.

• Always reduce your speed and maintain a stable centre of gravity when cornering. Do not corner

sharply when driving scooters at higher speeds, and reduce speed prior to cornering.

• Make sure that there are no obstacles behind you while reserving your scooter.

• Do not allow children to play near or operate the scooter.

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Owner’s Manual

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II. SAFETY NOTICES

• Temperature

1. Some of the parts of the scooter are susceptible to change in temperature. The controller can only

operate in temperature that ranges between -25ºC ~ 50ºC (-13ºF to 122ºF).

2. At extreme low temperatures, the batteries may freeze, and your scooter may not be able to

operate. In extreme high temperatures, it may operate at slower speeds due to a safety feature of
the controller that prevents damage to the motors and other electrical components.

• Avoid exposure to moisture, standing water, rain, snow, ice or salt when possible. Operating in rain,

snow, salt, mist and on icy or slippery surfaces may have an adverse affect on the electrical system.

• Store in a clean and dry condition.

• Do not drive your scooter at night without proper lighting.

• Do not remove the anti-tip wheels or transit wheels

• Keep your feet on the foot board at all times during operation. Do not stand on the foot board

• Keep your hands and feet away from moving parts while driving.

• Be aware of loose fitting clothes that can become caught in the drive wheels.

• Do not connect an extension cord to the battery charger.

• Disassembling the controller, motor, or charger by anyone other than an authorized

Drive DeVilbiss service agent is prohibited, and voids any applicable warranty.

• Do not take your scooter on roads or highways.

• Do not operate your scooter when you are tired, or after consuming alcohol.

• Be cautious when driving your scooter in busy areas or shopping malls.

• Under no circumstances should the scooter be used as a seat in a motor vehicle.

• Do not attempt to lift your scooter by any parts other than the frame (for example seat or body

shrouds)

• Do not switch off the power when the scooter is still moving forward. This will bring the scooter to

an extremely abrupt stop.

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III. SAFETY GUIDELINES

GENERAL GUIDELINES

Before operating your scooter fully read and understand this Owner’s Manual.

Be sure to follow the Quick Start Guide prior to using your scooter for the first time.

Users may encounter difficult maneuvering situations such as narrow doorways, travelling
up and down ramps, cornering, and travelling on uneven terrain. Be sure to lower the
speed, take your time, and carefully maneuver the scooter.

MODIFICATIONS

Do not modify, remove, disable, or add any parts, features, or functions on your scooter.
Drive DeVilbiss offers a wide variety of accessories for your scooter to help accommodate
your needs.

WARNING – Do not modify your scooter in any way; doing so will void the
warranty.

SAFETY CHECK

ATTENTION – Inspect the following components before each use:

• Electrical connections and wire harness – secure and free from corrosion

• Batteries – fully charged and free from corrosion

• Brake – check the electromagnetic brake is functioning

• Folding system – ensure the scooter is fully folded out

If you notice a problem please contact your authorized Drive DeVilbiss Provider for
assistance.

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III. SAFETY GUIDELINES

WEIGHT CAPACITY

This scooter has a maximum weight capacity that should never be exceeded. Please refer to
Section XI SPECIFICATIONS for this information. The maximum weight capacity includes the
user and any accessories.

WARNING – Exceeding the maximum weight capacity will void your

warranty. Drive DeVilbiss will not be held responsible for injury and/or

damages resulting from failure to observe weight capacities.

WARNING – Do not carry passengers on your scooter. Your scooter is

designed and tested for one user to operate while seated.

TRANSPORTING YOUR SCOOTER

When transporting your scooter by vehicle it should be securely stowed in the back of a van, truck, or
trunk of a car. Adjustable parts should be removed or properly secured during transport.

WARNING – Do not sit in your scooter while in a moving vehicle.

TRANSFERS

Always have an attendant present while transferring in and out of your scooter.

ATTENTION – To reduce the possibility of an injury; perform

transfers after the following steps are followed:

Safely reduce the distance between your scooter and the object you are transferring onto,
turn the power off, and flip up or remove the armrests.

WARNING – Position yourself as far back possible before transferring,
and never place your weight or downward force on adjustable parts.

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III. SAFETY GUIDELINES

INCLINE GUIDELINES

Use caution when approaching inclines or declines; if necessary lower the speed before
travelling on a slope.

When travelling up an incline try to keep the scooter moving forward. If you must come
to a stop, use caution and slowly accelerate the scooter forward.

When travelling down an incline lower the speed on your scooter to the slowest setting, and
proceed cautiously. If the scooter is travelling down the incline faster than you expected,
slowly release the throttle to come to a stop, then slightly push the throttle forward to
continue safely down the incline.

WARNING – Drive your scooter straight up or down an incline, never

backwards. Erratic movements, or back and forth patterns may increase

the chance of tipping.

WARNING – Be careful when driving on inclines. Inclines vary, and doing so

may decrease stability.

WARNING – Do not, under any circumstances, travel on a slope greater than

the maximum stability angle for this scooter. Please refer to Section

XI SPECIFICATIONS for this information. Exceeding the stability angle

may cause unstable conditions.

III. SAFETY GUIDELINES

4-Wheel Folding Scooter

Owner’s Manual

Issued Jan 2018

9

STEPS, KERBS & FIXED OBSTACLES

Use extreme caution when operating your scooter near kerbs, porches, stairs,
escalators, drop-offs, unprotected ledges, and raised areas.

WARNING – Never attempt to navigate your scooter over a fixed obstacle

taller than the maximum ground clearance. Please refer to Section XI

SPECIFICATIONS for this information.

WARNING – Never attempt to navigate your scooter backwards over an
obstacle.

WARNING – Never attempt to operate your scooter on steps or
escalators.

ATTENTION – Refer to the following guidelines and diagrams when

travelling over a fixed obstacle lower than the maximum ground

clearance

of your scooter:

To maneuver up a fixed obstacle – Approach slowly, and make sure the front of the scooter is
perpendicular to the obstacle. Increase the forward speed until the scooter has cleared the
obstacle, and then you may reduce the speed or return the throttle to neutral.

To maneuver down a fixed obstacle – Approach slowly, and make sure the front of the scooter
is perpendicular to the obstacle. Reduce the forward speed just before the front wheels come
in contact with the obstacle, and remain at the reduced speed until scooter has cleared the
obstacle, and then you may increase the forward speed.

CORRECT
APPROACH:

K

E

R

B

INCORRECT

APPROACH: K

E

R

B

III. SAFETY GUIDELINES

Dual Wheel Scooter

Owner’s Manual

Issued 2018/11

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BRAKES & STOPPING

Coming to a stop in your scooter can simply be done by releasing the throttle. The throttle will
automatically return to the centre position, and the scooter will come to a stop.

ATTENTION – Quickly moving the throttle in the opposite direction of

travel will cause the scooter to come to an abrupt stop, and if held

continuously in the opposite direction may cause erratic movements if
you are unfamiliar with the controls.

Your scooter is equipped with two types of brake systems:

• Regenerative brakes – when the throttle is returned to the centre position, or stop

neutral position, regenerative brakes use electricity to quickly decelerate the
vehicle.

• Park brake – once the scooter comes to a complete stop the park brake

activates automatically locking the drive wheels.

OUTDOOR OPERATION & INCLEMENT WEATHER PRECAUTIONS

While your scooter is purposed for in-home use to assist you in daily living activities; Drive
DeVilbiss understands there are times you need to operate the scooter outdoors, and has
designed it to perform superbly on level outdoor surfaces.

ATTENTION – When operating outdoors avoid uneven terrain, soft

surfaces, tall grass, loose gravel, loose sand, fresh water, salt water, edges

of streams, lakes or oceans. If you are unsure about a surface, avoid it.

Exposure to inclement weather should always be avoided. If you find yourself caught in
inclement weather while operating your scooter, proceed to the closest shelter immediately.
Completely dry your scooter before operating, charging, or storing.

III. SAFETY GUIDELINES

Dual Wheel Scooter

Owner’s Manual

Issued 2018/11

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PHYSICAL LIMITATIONS, PRESCRIPTION DRUGS, ALCOHOL & SMOKING

You must exercise awareness, caution, care, and common sense when operating your
scooter. Always keep in mind your own limitations, and substance use when operating your
scooter.

WARNING – Never use your scooter while under the influence of alcohol or
mind altering substances.

WARNING – Never smoke while seated in your scooter. Damaged or worn

upholstery increases the risk of fire hazard, and should be replaced

immediately.

ATTENTION – Be aware of your own physical limitations when familiarizing

yourself with the scooter.

ATTENTION – Be aware of precautions, warnings, and safety issues when
taking prescribed or over-the-counter drugs while operating your scooter.

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IV. EMI INFORMATION

Electromagnetic interference (EMI) tests have shown to produce adverse effects on the
performance and control of electrically powered mobility devices.

EMI can be produced from different sources such as cellular phones, two-way radios, radio
stations, television stations, amateur radio transmitters (HAM), wireless computer links,
microwave signals, paging transmitters, and transceivers used by emergency vehicles.

The EMI waves can cause unintentional movement of the scooter, or damage to the
controller. Every electrical powered mobility device has a resistance to EMI. The higher the
resistance level the greater the protection. The intensity of the interference can be measured
in volts per meter, V/m.

At this time, current technology is capable of achieving an immunity level of 20 V/m, which
provides protection from more common sources of EMI. Your scooter, with no modifications,
has an immunity level of 20 V/m.

EMI becomes more intense as you move closer to the source. The EMI produced from hand­held radios are of special concern. It is possible to unintentionally bring high levels of EMI very
close to the scooter’s control system, effecting your movement and braking. The warnings
listed below are recommended to prevent possible interference with the control system of
your scooter.

WARNING – Do not operate hand-held transceivers such as CB (citizens

band) radios, or turn on personal communication devices, such as cellular

phones, while the scooter is powered on.

WARNING – Be aware of nearby transmitters, such as radio or television
stations, and avoid close proximity.

WARNING – If you experience unintended movement or brake release occurs,
power off as soon as it is safe. Please report EMI incidents to Drive DeVilbiss.

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V. PARTS

Please refer to the diagram below to identify your scooter parts. Familiarize yourself with
the terminology to better understand part references throughout the Owner’s Manual.

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V. PARTS

Please refer to the diagram below to identify your scooter control panel and its functions.
Familiarize yourself with the terminology to better understand references throughout the

Owner’s Manual.

Key Ignition. The key ignition acts as the power switch for the scooter. To switch the
power on, turn the key clockwise and battery gauge should illuminate. To switch the power
off, turn the key anticlockwise, after which the battery gauge should switch off and the key
can be removed.

Do not turn the ignition off whilst driving as this will lead to an emergency
stop and possible risk of damage or injury.

Speed Dial. Turn the speed dial to determine the maximum speed of the scooter. Turn the

dial clockwise to increase the speed setting and turn the dial anticlockwise to decrease the
speed setting.

Do not adjust the speed dial whilst driving as this could result in loss of
control. Do not set to the highest speed whilst driving indoors.

VI. OPERATION

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V. PARTS

Moving and Braking. To move forward, squeeze the right hand side of the wigwag paddle
with your hand towards you whilst holding the handle bars. Squeeze the left hand side of the
wigwag paddle towards you and the scooter will move backwards. To brake, release the
wigwag paddle which will return to neutral and activate the electromagnetic brake
automatically and bring the scooter to a prompt stop. The wigwag paddle allows you to
control the speed of the scooter up to a maximum speed determined by the Speed Dial. The
further the wigwag paddle is deflected, the faster the scooter will go (up to 4mph).

Warning: Do not operate both left and right hand sides of the wigwag
simultaneously. You will not be able to control the scooter.

Horn Button. Press the horn button to sound the horn. Release the button to stop the horn.
The horn is the green button located on the control panel.

Braking – Electromagnetic Brake. Release the wigwag paddle completely, and the
electromagnetic brake will be activated automatically and the scooter will stop.

Light. Press the light switch to turn on the headlight. Press light switch again to turn the
light off.

Note: the light will only operate if the scooter is switched on at the ignition.

Handlebar Height Adjustment. Turn the large adjustment knob on the front of the tiller

anticlockwise to release the handlebar. Slide the handlebar to the required position, then turn
the knob clockwise to secure the handlebar in place.

Battery Gauge. The battery gauge on the tiller console lights LEDs to show
remaining power:

Green (3 or 4 LEDS lit) - 40% - 100% capacity

Yellow (2 LEDs lit) - draining charge (10% - 30%)

Red (1 LED lit) - immediate recharge is necessary.

The remaining power indicated by the battery gauge will vary by the
driving time incurred and how you drive. Repeated starting, stopping and
climbing will consume power more quickly.

VI. OPERATION

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V. PARTS

Warning: If the battery symbol light is flashing on the battery gauge then the
scooter has detected a fault. In this happens, follow the procedure below:

1. Release the Wigwag paddle, then switch the scooter off and on. If this

does not clear the fault then proceed to step 2 below.

2. Switch the scooter off and recharge the battery fully. If this does not clear

the fault then proceed to step 3 below.

3. Count the number of flashes. The symbol will flash a number of times before a

long pause. Count the number of flashes between pauses and report this to your
dealer.

VI. OPERATION

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V. PARTS

Prior to using your scooter, familiarize yourself with the automatic folding and unfolding feature through either the
keyless remote or buttons integrated on the tiller.

WARNING - Some components of your scooter are heavy, and you may need
assistance to lift or carry. Please refer to Section Xll SPECIFICATIONS for component
weights.

WARNING - Do not make any adjustments while an occupant is seated in the
scooter

WARNING – ALWAYS fully unfold the scooter before use. There should be a clear
gap approx. (2cm /1”) between the transit wheels and the floor.

TO FOLD THE SCOOTER:

1. Switch off and exit the scooter.

2. Fold the backrest down (the backrest is

designed automatically assist with this)

3. If the scooter has been switched off longer

than 5 minutes then switch the scooter on
and off with the key.

4. To fold the scooter press and release the

RED button on the rear left-hand-side of the
scooter (pictured), or the RED button on
the remote fold.

The scooter will start folding and will
automatically stop when complete.

Ensure the backrest is folded and there are
no obstructions under the seat or behind
the tiller before folding. Otherwise, this may
cause damage or injury.

VII. FOLDING AND UNFOLDING

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V. PARTS

TO UNFOLD THE SCOOTER:

1. Switch the scooter on and off with the key.

2. To unfold the scooter press and release the

GREEN button on the rear right-hand-side
of the scooter (pictured), or the GREEN
button on the remote fold.

The scooter will start unfolding and will
automatically stop when complete.

Do not press the FOLD or UNFOLD button whilst the scooter is folding or unfolding,
unless there is an emergency such as an obstruction. Pressing the buttons will cause
the scooter to stop mid cycle and will not be fully folded or unfolded.

VII. FOLDING AND UNFOLDING

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IX. CARE AND MAINTENANCE

CHARGING YOUR SCOOTER

To charge your scooter, position the front
of the unit next to a standard electrical
outlet. Plug the charger into the scooter,
and then into the electrical outlet. When
the batteries are fully charged remove
the charger from the scooter.

The location of the charging socket is
shown on the photo left.

SUGGESTION – The light on your charger indicate different charge statuses.

Red Light – Charging is in operation.

Green Light – This means that bulk charging (95% charge) is complete and the
charger is trickle charging the battery.

Note: The light on the charger is also green when the charger is not charging. If you
have put your scooter on to charge and the light has not gone red, then check the
charger is connected and that there is not a fault with the battery.

BATTERY MAINTENANCE & CHARGING HABITS

To ensure maximum life from your batteries, and continued use of your scooter please follow
these charging guidelines based on your usage:

SUGGESTION – If you use your scooter on a daily basis, charge the

batteries as soon as you are finished with the day’s activities, and leave it

on the charge until you are ready to use the following day.

SUGGESTION – If you use your scooter infrequently, charge the batteries
once a week for 10 to 14 hours.

VIII: BATTERY CHARGING AND CARE

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IX. CARE AND MAINTENANCE

INITIAL BATTERY CHARGE

To ensure maximum use from your new batteries fully charge the scooter prior to initial
use for 24 hours.

BATTERY RANGE

There are many factors that affect the range of your batteries, including the surfaces,
inclines, curves, or wind you encounter when operating your scooter. If not ideal conditions,
all of these factors will reduce the travel time or distance between charges. Follow these
suggestions for maximum range:

SUGGESTION – Fully charge the batteries prior to any trip, and plan your trip
in advance to avoid inclines.

SUGGESTION – Limit baggage and accessory weight to essential items, and

maintain an even speed avoiding stop-and-go driving.

PUBLIC TRANSPORTATION

SUGGESTION – When transporting your scooter on public transportation

contact your carrier’s ticket counter in advance to determine their specific

requirements.

When using public transportation, you may have to remove the battery when
the scooter stowed away. Please see the XIII. TRANSPORTATION POLICY for
details on how to do this.

VIII: BATTERY CHARGING AND CARE

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IX. CARE AND MAINTENANCE

GENERAL GUIDELINES

Your scooter is an advanced mobility device, and with the correct routine maintenance you
can ensure years of maximum use. While some of the maintenance can be done by yourself,
you may need assistance from an authorized Drive DeVilbiss provider. If you have any
doubts, contact your authorized Drive DeVilbiss provider.

Preventative maintenance is key to keeping your scooter in prime operating condition. Follow
the Maintenance Schedule at the end of this section to periodically inspect your scooter for
serviceable items.

• Avoid abuse to the throttle and control functions.

• Avoid prolonged exposure to extreme heat or cold.

• Keep the scooter clean and free from moisture.

• Never use a conditioner on the tread of the wheels.

EXPOSURE TO MOISTURE

Should your scooter come in contact with water or moisture, dry your scooter thoroughly
with a towel. Allow your scooter to sit in a dry place for 8 to 12 hours to allow unseen
moisture to evaporate. Check the throttle operation and brakes before using your scooter
again. If any items require service please contact your authorized Drive DeVilbiss provider.

OPERATING TEMPERATURES

Your scooter is designed to operate ideally between -25ºC ~ 50ºC (-13ºF to 122ºF). In

extremely cold conditions your batteries may freeze depending on the battery charge, usage,
and composition of the batteries. In extremely hot conditions your scooter may operate at a
lower speed. This is due to the safety mechanism built into the unit to prevent damage to the
gearbox and other electronic functions when operating too hot.

STORAGE

If you need to store your scooter, be sure it is stored in a dry place free from extreme

temperatures. Always fully charge, and then disconnect the batteries prior to storage.

ATTENTION – Infrequently charged batteries, or batteries stored without a full
charge are susceptible to permanent damage, causing unreliable performance
from your scooter.

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IX. CARE AND MAINTENANCE

If your scooter is stored for a prolonged period flat spots may develop in the wheels. This
will cause an uneven sensation when driving, but should work itself out over time. If you still
notice the flat spots after continued use, replace the wheels on your scooter immediately.

SUGGESTION – You can place a sturdy platform under the frame of your

scooter to bring the wheels off the ground, and weight off the wheels.

This will prevent flat spots from developing while storing your scooter.

WARNING – Improper storage of your scooter may result in permanent
damage to the frame and electronics.

CLEANING & DISINFECTION

To clean your scooter use a damp cloth with a mild, non-abrasive cleaner on the plastic and
metal parts. If necessary, clean your scooter with an approved disinfectant safe for use on
your unit.

WARNING – Never hose off your scooter or expose it to direct contact with
water.

WARNING – Never use any chemicals on the upholstery of your seat, this may
cause the seat to dry out and crack.

DISPOSAL OF YOUR SCOOTER & PARTS

You must follow applicable local and national regulations when disposing of your scooter, or
defective scooter parts. Contact your local waste agency, recycling centre, or authorized
Drive DeVilbiss provider for information on proper disposal.

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IX. CARE AND MAINTENANCE

CONTACTING YOUR AUTHORIZED DRIVE DEVILBISS PROVIDER

The following conditions may indicate a serious problem with your scooter. Contact your
authorized Drive DeVilbiss provider if one of the following conditions occurs:

• Motor or gearbox noise

• Frayed electrical harnesses

• Cracked or broken connections

• Uneven wear on the tyres

• Veering to one side

• Bent or broken wheel assemblies

• Will not power on

• Loose seat or seat components

SUGGESTION – Fill out your authorized Drive DeVilbiss provider’s

information below, along with your scooter information for quick

reference in the event you may need service.

AUTHORIZED DRIVE DEVILBISS PROVIDER:

ADDRESS:

PHONE NUMBER:

DATE OF PURCHASE:

MODEL:

SERIAL NUMBER:

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IX. CARE AND MAINTENANCE

MAINTENANCE SCHEDULE

Inspect your scooter routinely for service issue or wearable items.

INSPECTION

DAILY

WEEKLY

MONTHLY

Inspect the throttle is not bent when in neutral or
rest position

Inspect electrical harnesses are not frayed or have
exposed wires

Check for flat spots on tyres

Inspect seat, armrests, and front riggings for loose
hardware or damage

Inspect batteries are free from corrosion

Inspect all harnesses to the controller are securely
fastened

Check the brakes for functionality at lowest speed
setting

Check the anti-tip wheels for wear, and contact with
the ground while at rest

Check for sufficient tread on the tyres

Check for proper front wheel alignment (4-wheel
scooters only)

Check the entire scooter for loose hardware or
changes in performance

Check the entire scooter and clean any mud, dirt,
hair, food, drink, etc. on the unit

SUGGESTION – Once a year take your scooter to an authorized
Drive DeVilbiss provider for inspection and maintenance.

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IX. CARE AND MAINTENANCE

Weight Limit

115kg

Top Speed

4mph (6kph)

Maximum Range*

6 mile (10km)

Maximum Stability Angle

6º (static) 3º (dynamic)

Ground Clearance

2.8cm (1”)

Turning Radius

78cm (31”)

Scooter Dimensions

Unfolded (L x W x H) (cm / in)

89L x 41W x 86H / 35” L x 16” W x 34” H

Folded (L x W x H) (cm / in)

75L x 41W x 42H / 29½” L x 16” W x 16½” H

Highest Point When Folded

42H / 16½” (Tiller)

Seat Dimensions

Width x Depth

40cm L x 32cm D / 16” L x 12½” D

Weights

Base Weight

20kg (44lb)

Battery Weight

1.5kg (3.3lb)

Total Weight

21.5kg (47.3lb)

Power

Motor

24V x 180W

Controller

Dynamic 50A

Batteries

24V x 8.7Ah Lithium

Battery Charger

2A Offboard

Brakes

Electromagnetic

Front Wheels

15 x 3.5cm (6” x 1.5”)

Rear Wheels

20 x 5cm (8” x 2”)

Anti Tip Wheels

5 x 1.5cm (2” x 0.5”)

‘*’ Speed and range may vary with user weight, type of terrain, battery charge and condition.

The information contained herein is correct at the time of publication; Drive DeVilbiss reserves the right

to alter specifications.

X: SPECIFICATION

XI. LIMITED WARRANTY

26

For the warranty periods listed below, beginning at the date of original purchase, Drive
DeVilbiss will repair or replace, at its option to the original purchaser, free of charge, any of
the following parts found upon examination by an authorized representative of Drive
DeVilbiss to be defective in materials and/or workmanship. The warranties contained herein
extend and apply only to the original purchaser.

24 Months

o Main Frame

o Seat Post

o Platform

o Frame Welds

12 Months

o Electrical harness

o Joystick

o Motor /

gearbox
assembly

o Brakes

electromagnetic
function ONLY

o Controller

o PC Board

o Charger

o Throttle

12 Months

o Batteries are covered by a 12 month warranty

The following items are warranted to be free of defects in workmanship
and material at the time of delivery. If the following items are found to
be defective or damaged immediately after the product is removed from
the box, Drive DeVilbiss will repair or replace, at its option to the
original purchaser, free of charge, the following items:

o Plastic shrouds

o Tyres

o Tubes

o Anti-tip wheels

o Plastic footrests

o Floor mats

o Swing arm

o Motor brushes

o Upholstery and

Seating

o Armrest

pads

o Fuses and

Bulbs

o Plastic

connections

o Metal connection

pins, hardware,
nuts, bolts & star
knobs

o Bearings

and
bushings

o Front

rigging
mounting
brackets

o Plastic

components,
excluding body

ADDITIONAL COMPONENTS

Items not mentioned or listed are covered at the discretion of Drive DeVilbiss. Any
accessories, standard or optional, supplied by Drive DeVilbiss, are covered for a period of one
year from the date of purchase with the particular unit.

XI. LIMITED WARRANTY

27

RECONDITIONED UNITS WARRANTY

All reconditioned units are covered by a
90-day warranty from Drive DeVilbiss
effective from the date of purchase.

REPLACEMENT PARTS WARRANTY

Parts that are supplied by Drive DeVilbiss as
replacements to warranted parts will be
warranted for a period of time equal to the

remainder of the original part’s warranty

period.

SERVICE CHECKS AND WARRANTY
SERVICE

Warranty service must be performed by an
authorized Drive DeVilbiss provider. Do not
return faulty parts to Drive DeVilbiss
without prior written authorization.

Failure to follow the instructions, warnings
and notes in the owner’s manual and those
located on your Drive DeVilbiss product can
result in personal injury or product damage
and will void Drive DeVilbiss’s product
warranty.

There is no other express warranty.

IMPLIED WARRANTIES

Implied warranties, including those of
merchantability and fitness for a particular
purpose, are limited to one (1) year from
the date of original purchase and to the
extent permitted by law. Any and all other

implied warranties are excluded. This is the
exclusive remedy. Liabilities for incidental,
punitive, special and consequential
damages under any and all warranties are
excluded.

This warranty gives you specific rights and
you may also have other rights which vary
from state to state.

WARRANTY EXCLUSIONS

o

Plastic shrouds and footrests

o

Upholstery and seating

o

Tyres and tubes

o

Brake pads

o

Fuses

o

Motor brushes

o

Circumstances beyond the control
of Drive DeVilbiss

o

Labor, service calls, shipping and
other charges incurred for repair of
the product, unless specifically
authorized by Drive DeVilbiss.

o

Repairs and/or modifications made
to any part without specific consent
from Drive DeVilbiss.

28

XII. QUICK START GUIDE

29

The procedure below shows how to fold up

the scooter and disconnect the battery for

transportation:

1. Remove the battery compartment lid with a

flat head screwdriver (or similar such as a
key). If required remove the battery pack
from the battery void and place beside the
scooter, but do not disconnect the battery.

2. Switch the scooter on and off with the key

then exit the scooter and remove the key.
Press the red FOLD button on the scooter or
the remote to fold up the scooter.

3. Separate the blue and black connectors to

disconnect.

4. Once your journey is complete, please refer to the

XII. QUICK START GUIDE for instructions on how
to set up your scooter after transportation.

The Dual Wheel Folding Scooter comes with

a lithium battery pack, which may require

special packaging provisions in line with

IATA or UN Guidelines.

The rating of the battery pack is 25.2V /

205.8Wh. UN number 3480 class 9 is

applicable. A material safety data sheet

(MSDS) is available upon request

.

XIII. TRANSPORTATION