Drinkwell EVERFLOW Operating Manual

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EVERFLOW

for indoor and outdoor use

192 oz

(1.5 gal)

The Drinkwell® Everﬂow Fountain is intended for year-round

indoor household use or seasonal outdoor use. Do not operate

the fountain in temperatures below 40° F/4.4° C.

Read entire operating guide before using this product.

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WARRANTY

IMPORTANT SAFETY INSTRUCTIONS

To get the most protection out of your warranty, please

By registering, and keeping your receipt, you will enjoy

the product’s full warranty and should you ever need to

call the Customer Care Center we will be able to help you

faster. Most importantly, PetSafe® will never give or sell

your valuable information to anyone. Complete warranty

information is available online at www.petsafe.net.

For product support, please contact our Customer Care

Center at 1-800-732-2677, or visit www.petsafe.net.

Table of Contents

Warranty .......................................................................................2

Important Safety Instructions ........................................................3

Components ................................................................................4

Features .......................................................................................4

Operating Instructions ..................................................................5

Fountain Disassembly & Cleaning .................................................7

Pump Maintenance ......................................................................9

Fountain Reassembly .................................................................11

Understanding the Drinkwell® Fountain Parts ..............................12

The Fountain and Your Environment ...........................................14

Tips on Use ................................................................................ 14

Manufacturer’s Safety Instructions ..............................................15

WARNING: When using electrical appliances, basic safety

precautions should always be followed to reduce the risk of ﬁre,

electrical shock and/or injury to persons, including the following:

Read all the instructions before using the appliance.

To reduce the risk of injury, close supervision is necessary when an appliance is used around children.

To protect against electrical shock, do not place cord or plug in water or other liquids.

Only use attachments recommended or sold by the manufacturer.

While the fountain is plugged in, do not attempt to touch any parts that may be moving.

Do not operate any appliance with a damaged cord or adaptor, or after the appliance malfunctions or has been dropped or damaged in any manner. Call customer service immediately for further instructions at 1-800-732-2677.

Always unplug any appliance when not in use for prolonged

period of time, before putting on or taking o parts, and

before cleaning. Never pull on the cord to remove the adaptor from the wall outlet.

Do not unplug by pulling on the electrical cord. To unplug, grasp the adaptor, not the cord.

Do not use the appliance for other than intended use.

10.

Everow will work with any standard garden hose, however

a Drinking Water Hose is recommended for maximum pet safety.

11.

Use caution when disassembling as some parts may have sharp edges.

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U.S. Patents Numbers: 5799609, 5842437

OPERATING INSTRUCTIONS

EVERFLOW

Components

Housing

Lid

Outﬂow Tube Foam Filter

Float Valve

Adaptor

Features

Receiving ramp reduces

splash and sound from

falling water

Attaches to garden

hose to keep the

fountain full all the time

Quick Connector allows

for easy removal and

attachment to standard

garden hose

Anti-Bite

Cord Cover

Split water ﬂow improves

aeration and helps move debris

towards ﬁlters

** The fountain will not reﬁll automatically when disconnected from the hose, please monitor and reﬁll as needed when used indoors.

Charcoal ﬁlter removes bad

tastes and odors from the

water, keeping water fresh

Anti-Bite Cover

Bowl with PumpCord with

Charcoal

Filter

Hose Quick

Indoor Plugs

Connectors

and Washers

Lid locks in place to

prevent accidental

removal by pets

Foam ﬁlter catches dirt and debris

before it reaches the pump, helping to

maintain a constant ﬂow rate

192 oz /1.5 gal Water Capacity

Hose

Connect

Patented Free-Falling Stream

encourages pets to drink

more water and adds oxygen for freshness

Plugs included for both**

openings to use the fountain

indoors

Float Valve always keeps the fountain

full and can be

adjusted to set the

desired water level

Constant circulation inhibits bacteria growth in

between cleanings

Outdoor Rated

low-voltage submersible

pump for safe and quiet

operation

UV Resistant Plastic &

Dishwasher Safe

DO NOT RUN DRY.

FOR INDOOR HOUSEHOLD USE OR SEASONAL OUTDOOR USE.

1)2)As with any electrical device, check the electrical cord for any tears, or damage before use.

Make sure the low-voltage power adaptor is tightly connected to the pump’s electrical cord and that the threaded locking collar is tightened completely, see Figures 1a & 1b.

Fig. 1a Fig. 1b

Your fountain comes equipped with two different ﬁlters, a charcoal ﬁlter that removes bad tastes and odors and a foam ﬁlter to trap larger debris before it reaches the pump.

Installing the Charcoal Filter:

Open the housing lid to place the Charcoal Filter (one ﬁlter is included with your fountain). The Charcoal Filter ﬁts between the grooves in the housing with the black side facing out towards the bowl, as shown in Figure 2. Make sure the ﬁlter is pushed all the way down, and lid is reattached.

IMPORTANT: Rinse charcoal ﬁlter thoroughly under cool water before placing in

the housing. This will remove any loose charcoal dust, which is harmless. A small

amount of charcoal dust may shed for the life of the ﬁlter. This is normal and not

harmful to your pet.

Installing the Foam Filter:

The Foam Filter will come installed around the pump beneath the housing. You will be able to see the Foam Filter in place by looking through the pre-ﬁlter on the right side. The Foam Filter can be easily removed later for cleaning by lifting it straight up as shown in Figure 3.

Place the fountain in a desired location. The

4) Everﬂow Fountain is intended for year-round indoor household use or seasonal outdoor use. Never operate the fountain in temperatures below 40° F / 4.4° C. When using the fountain outdoors, it should be placed in a shady area away from direct sunlight. This will keep the water cool.

Fig. 2

Fig. 3

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OPERATING INSTRUCTIONS

When placing the fountain Indoors, remove the housing by gently pressing on each side of the housing where it locks into the bowl. Lift the housing straight up and set aside, see Figure 4.

Fig. 4

Remove the Float Valve by unscrewing the connecting nut located on the outside

of the fountain, and installing the included plug in it’s place, see Figure 5.

Note: Everﬂow will overﬂow if the plug is not installed once the Float Valve is removed.

Snap the housing back into place and ﬁll the bowl with 1.5 gal (192 oz) of water. Also open the housing lid and ﬁll the housing with water – this will prime the pump. Close the lid.

Plug the fountain into a power outlet. Everﬂow will ﬁll slowly and water will begin ﬂowing from the spout.

When placing the fountain outdoors, open the housing and reinstall the ﬂoat valve if removed from indoor use. Install the Quick Connect adapter by screwing the smaller end to Everﬂow as shown in Figure 6.

Then screw the other half of the Quick Connect to the garden hose and snap ﬁrmly into place on Everﬂow as shown in Figure 7.

Fig. 6

Fig. 5

Fig. 7

FLOAT ADJUSTMENT

Everﬂow’s water level comes pre-adjusted to its midrange right out of the box. The level can easily be adjusted by removing the housing and adjusting the valve.

Empty all water from the fountain and loosen the lock nut in the middle of the ﬂoat. Raise or lower the valve using the built in marks as guides.

Be sure to retighten the lock nut and then replace housing. Experiment with different water levels to ﬁnd what works best for you and your pet.

PHOTO OF LOW SETTING

PHOTO OF HIGH SETTING

IMPORTANT: Many outdoor power outlet covers will not accommodate Everﬂow’s AC adaptor. In these cases, an extension cord may be used. If using an extension

cord, be sure it is not damaged nor has any exposed wires and that it is a properly

rated power cord, for either indoor or outdoor use depending on the placement of the fountain. If your pet is prone to chewing, be sure to protect the extension

cord from your pet with a power cord protector, available in many forms at most

hardware stores. Before you plug the fountain into an electrical outlet, make sure

your hands, the adaptor and the cord are dry.

FOUNTAIN DISASSEMBLY & CLEANING

FILTER SYSTEM

The fountain is equipped with two types of ﬁlters, both of which should be replaced on a regular basis. Replace ﬁlters more frequently when using the fountain for multiple pets or pets that produce a lot of saliva. A 3-layer charcoal ﬁlter removes

Note: Press the hose ﬁrmly into place to prevent leaking, make sure to listen for the “click” to ensure a tight connection.

Note: The hose can be installed on either side of Everﬂow by removing the Float Valve as described above and then reattaching on the other side. Remember to use the included plugs and washers to seal the opposite side of the fountain to stop leaking.

Note: Everﬂow will work with any standard garden hose, however a Drinking Water Hose is recommended for maximum pet safety.

Turn hose on to full pressure. Once water has reached its level capacity, plug the fountain into a power outlet.

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bad tastes and odors, keeping water fresh. A foam ﬁlter collects hair and debris and prevents it from reaching the pump, providing optimal ﬁltration. The ﬁlters together will keep the pump cleaner and provide fresher water for your pet.

3-Layer Charcoal Filter:

Change the charcoal ﬁlter every 2 to 4 weeks when used Indoors and every 1 to 2 weeks when used Outdoors. Charcoal ﬁlter may be rinsed out with water when fountain is cleaned and in between cleanings. Never wash the ﬁlter with soapy water, this will leave soap residue inside the ﬁlter and it will need to be discarded.

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FOUNTAIN DISASSEMBLY & CLEANING

Foam Filter:

Replace the foam ﬁlter every 4 to 8 weeks, depending on the location of the fountain and the number of pets using it. If you do not intend to replace the ﬁlter at the time of cleaning, rinse the foam ﬁlter thoroughly with fresh water.

Filters are an added feature of the fountain. Their use is not required for normal

operation. However, when used properly and changed regularly, the ﬁlters help keep

the water cleaner and fresher, while extending the life of your fountain.

FOUNTAIN - CLEAN ONCE A WEEK

Unplug the fountain. Remove garden hose if using outdoors. Pour out any remaining water and set aside.

Open the housing lid and remove the charcoal ﬁlter. Grasp housing ﬁrmly and pour out the remaining water.

Remove the housing as instructed on page 6, Figure 4. Tilt the housing slightly to the left to allow remaining water to drain out of the inlet hole.

Remove Outﬂow Tube from the bottom of the housing, see Figure 8.

Fig. 8

Next, remove the foam ﬁlter and rinse thoroughly in fresh water if you plan on

5) reusing the ﬁlter after cleaning. Or discard in the garbage, if you plan on replacing with a new foam ﬁlter.

To remove the pump, take the power adaptor and unthread (untwist) the plastic

6) locking collar by twisting to the left. Once completely removed from the threads, pull the electrical cord away from the adaptor and this will expose the two metal prongs. With the adaptor detached from the electrical cord, pull the cord through the opening on the inside of the bowl. Lift the pump and cord up from the bowl and set aside for further cleaning, see Figures 9a and 9b.

Fig. 9bFig. 9a

7) The fountain should now be completely disassembled for proper cleaning. Wash the fountain parts with soap and warm water and rinse thoroughly. If placing the fountain parts inside the dishwasher, we recommend the top rack and/or silverware holder. If possible, turn down the temperature of the water inside the dishwasher. The pump is not dishwasher safe, hand wash only.

CLEANING TIP:

If you have trouble reaching certain spots inside the fountain, try using a cotton swab or purchase a Drinkwell® Cleaning Kit that contains three different sized bottle brushes to help clean hard-to-reach spots.

The kit can be purchased by calling Customer Care at 1-800-732-2677, or by visiting www.petsafe.net.

SKU: CKPH

PUMP MAINTENANCE

Cleaning the pump is essential to the longevity of the fountain, as well as the

cleanliness of the water. Clean the pump every 2 weeks.

IMPORTANT: Warranty may be voided if the motor is not cleaned.

Power

Adaptor

Stator

Pump

Faceplate

Impeller

Flow Control

Dial

Model SP-880 [AC 12V~60Hz / 7.7 W]

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PUMP MAINTENANCE

Remove the faceplate from the pump by inserting a ﬁngernail or other slim

1) object, into the seam and pull straight out, see Figure 10.

Fig. 10 Fig. 11

FOUNTAIN REASSEMBLY

Check the ﬂow control dial make sure the dial is positioned at the desired ﬂow

1) rate. When the yellow tab is closest to the “+” sign, the pump is set at maximum ﬂow. When the yellow tab is closest to the “-” sign, the pump is set at its lowest ﬂow (see images below).

Once the faceplate is removed, the yellow dial that controls the water ﬂow

2) intensity will become free. Place the faceplate and ﬂow control dial to the side for cleaning.

Next, remove the stator by positioning your ﬁngernail or other slim object

3) underneath the tab and pull up, see Figure 11 above.

With the stator removed, reach inside the pump’s cavity and grab one of the

4) plastic blades on the impeller and lift straight up. The impeller is held in place

magnetically and you will experience a slight resistance when removing this piece, see Figures 12a & 12b.

Fig. 12a Fig. 12b

Once the pump is completely disassembled, you can clean all the parts with

5) soap and warm water. Use a cotton swab or the Drinkwell® Cleaning Kit Motor Brush to get inside the pump’s cavity and clean any build-up. For additional disinfecting and hard water spot removal, clean the motor with a white vinegar and water solution.

When the parts are clean, reassemble the pump for use:

6) a) Replace the Impeller b) Replace the Stator c) Replace the Flow Control Dial and Faceplate

MINIMUM FLOWMAX FLOW

Replace the pump between the four posts on the bottom of the bowl with the

2) suction cups face down. Feed the electrical cord through the opening on the inside of the bowl. Insert the two prongs into the adaptor and re-thread the plastic locking collar onto the adaptor, until no threads show. See Figures 13a & 13b.

Fig. 13a Fig. 13b

With the pump in place and suctioned to the bowl, replace the foam ﬁlter in its

3) original position. See Page 5 of this operating guide for exact placement.

Next, afﬁx the Outﬂow Tube to the bottom of the housing by aligning the notch

4) in the Outlfow Tube ﬂange with the alignment casting on the housing. Be sure

Outﬂow Tube alignment ﬂange is completely seated against the bottom of the housing.

If the housing lid was removed during cleaning, replace and then proceed to the

5) next step.

Replace the housing by lining up behind the spillway ﬂaps, and aligning the left

6) and right sides of the housing with the bowl.

Rinse the charcoal ﬁlter under cold water to remove any loose charcoal dust.

7) Insert the ﬁlter narrow side down with the black side facing out towards the bowl.

The ﬁlter will slide easily into place, but make sure it is pushed all the way down.

Place the fountain in a desired location. The Everﬂow Fountain is intended for

8) year-round indoor household use or seasonal outdoor use. Do not operate the

fountain in temperatures below 40° F/4.4° C. Be sure the electrical cord comes out through the cord notch at the back of the fountain, so that it sits level on the ﬂoor.

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FOUNTAIN REASSEMBLY

If using the fountain indoors, ﬁll as directed on page 6.

If using the fountain outdoors, ﬁll as directed on page 6.

Make sure the cord, the adaptor and your hands are completely dry, then plug the fountain into an electrical outlet.

UNDERSTANDING THE DRINKWELL®

EVERFLOW PARTS

Components

Housing Bowl with PumpCord with

Housing

Lid

Outﬂow Tube Foam Filter

Float Valve

Adaptor

Anti-Bite Cover

Charcoal

Filter

Indoor Plugs and Washers

Hose Quick Connectors

Connect

Hose

UNDERSTANDING THE DRINKWELL®

EVERFLOW PARTS

Foam Filter: is intended to catch large debris, hair and food left in the water before

5) it reaches the pump. Improves the overall cleanliness of the water and the pump in between cleanings.

Hose Quick Connectors: used to attach and reattach a garden hose to Everﬂow

6) without the need to unscrew.

Hose Connect: can be used to connect Everﬂow to a garden hose in a more

7) permanent manner and in lieu of using the Quick Connector.

Float Valve: used to set the desired water level in the bowl. The ﬂoat can be

8) removed and repositioned on either side of Everﬂow, or removed altogether for indoor use.

Indoor Plugs: with the ﬂoat valve removed, these must be used to transition

9) Everﬂow to an indoor fountain.

Outﬂow Tube: directs water from the pump into the bowl to create a current within

10) the bowl that helps inhibit bacteria build up and move debris towards the ﬁlters.

Pump: a submersible pump that features an anti-bite cord cover and outdoor

11) rated power adaptor. (Model SP-880 - AC 12V ~60Hz / 7.7 W) THE PUMP IS NOT DISHWASHER SAFE, hand wash only as instructed in the “Pump Maintenance” section of this operating guide. Always unplug and remove the pump prior to cleaning the fountain.

Bowl: the bowl is the foundation of the fountain and provides a large drinking

1) area for pets. The bowl features cutouts on the sides to help carry and place the

fountain.

Housing: the water is pumped into the housing to cycle through a charcoal ﬁlter

2) and out the spout to create a free-falling stream of water for pets to drink from.

Housing Lid: snaps on to the back of the housing and encloses the ﬁlter.

Charcoal Filter: is a replaceable 3-layer charcoal ﬁlter with granulated carbon

4) made from coconut shells. The charcoal ﬁlter absorbs bad tastes and odors as the

water passes through the ﬁlter and helps keep the water tasting fresh and appealing to pets. The duo-density polyester pad helps catch hair and debris to keep the water cleaner.

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THE FOUNTAIN & YOUR ENVIRONMENT

If you live in a humid environment and have problems with mold or algae, soak all the parts in a diluted bleach solution for about 10 minutes after regular cleaning. Use a 10% bleach and 90% water solution. Pour some of the solution down into the pump’s cavity too. This is a great way to disinfect the fountain. However, you must be sure to rinse all the parts thoroughly in fresh water to remove all the chlorine.

If you have hard water, you may start to see white mineral deposits on or inside the pump. This can eventually prevent the impeller from turning properly. To avoid having to replace the pump, please take the following steps:

1) Clean the pump more frequently than you have in the past; or

2) Clean the motor with a vinegar solution (20% White Vinegar and 80% Water) and let the solution soak inside the pump’s cavity for several minutes; or

3) Use bottled water instead of faucet water.

TIPS ON USE

When being introduced to the Drinkwell® Pet Fountain, your pet may be cautious

1) of this new and unusual object. After beginning operation of your fountain, simply allow your pet to adjust at his or her own pace. Some pets may take several days or longer to begin use, while others will start right away.

Your pet may prefer that the fountain be placed away from their normal feeding

2) area. Try placing it in another location, such as a different area of the kitchen or in a bathroom or utility room.

Add ice cubes to the bowl or reservoirs for refreshing, ice-cold running water!

MANUFACTURER’S SAFETY INSTRUCTIONS

It is not recommended that any appliance be left running unattended for a prolonged period of time as the water may get consumed or evaporate and cause the motor to run dry.

Do not allow pets or children to chew on or swallow any parts. If you are concerned about the power cord, purchase a cord conduit (a hard plastic protector) at any local hardware store.

Standard Safety Precautions

Do not attempt repairs on the motor yourself. Return it under the cover of the warranty.

If the plug of this device gets wet, turn off the electricity to that outlet. Do not attempt to unplug.

To avoid the possibility of the plug or outlet getting wet, the outlet should always be above the level of the fountain.

Examine this appliance after installation. It should not be plugged in if there is water on the cord or plug.

Do not operate any appliance if it has a damaged cord or plug, or if it is malfunctioning or has been damaged.

If an extension cord is necessary, a cord with a proper rating should be used.

The electrical use of this appliance is 7.7 watts.

Close supervision is necessary when any appliance is used by or near children.

Always unplug any appliance when not in use, before putting on or taking off parts, and before cleaning. Never pull on an electrical cord to remove from the outlet.

192 oz

(1.5 gal)

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Do not use appliance for anything other than its intended use. The use of attachments not recommended or sold by the manufacturer may cause an unsafe condition. Do not modify the unit.

Do not install or store appliance where it will be exposed to weather or temperatures below 40° F / 4.4° C.

Read and observe all important notices on the appliance and in the packaging.

Some animals have been known to be sensitive to plastic food and water containers. If your animal shows signs of an allergic reaction to the plastic, please discontinue use until you have consulted with your veterinarian.

The Everﬂow Fountain is intended for year-round indoor household use or seasonal outdoor use. Do not operate the fountain in temperatures below 40° F/4.4° C.

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Radio Systems® Corporation

10427 PetSafe Way Knoxville, TN 37932

1-800-732-2677

www.petsafe.net

400-1703