Drinkwell D360SSKA-RE, D360SSCN-RE Operating Manual

D360SSKA-RE

360 Stainless Steel Pet Fountain - 3.8 Litres

360 스테인레스 스틸 애완동물 분수대 - 3.8 리터

Please read this entire guide before beginning

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Operating Guide

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IMPORTANT SAFETY INFORMATION

Explanation of Attention Words and Symbols used in this guide

WARNING indicates a hazardous situation which, if not avoided,
could result in death or serious injury.

CAUTION, used without the safety alert symbol, indicates a
hazardous situation which, if not avoided, could result in harm to
your pet.

NOTICE is used to address safe use practices not related to
personal injury.

When using electrical appliances, basic safety precautions should
always be followed to reduce the risk of fire, electric shock and/or
injury to persons, including the following:

• To reduce the risk of injury, close supervision is necessary when
an appliance is used by or near children.

• To protect against electric shock, do not place Power Cord or
plug in water or other liquids.

• Only use attachments recommended or sold by the
manufacturer.

• Do not use outdoors. FOR INDOOR HOUSEHOLD USE ONLY.

• Do not unplug by pulling on Power Cord. To unplug, grasp the
plug, not the Power Cord.

• Do not operate any appliance if it has a damaged Power Cord
or plug, or if it is malfunctioning or has been damaged. Call
Customer Care Centre immediately for further instructions.

• For a portable appliance - To reduce the risk of electrical shock,
do not place or store an appliance where it can fall or be pulled
into a tub or sink.

• Always unplug any appliance when not in use, before putting
on or taking off parts and before cleaning. Never pull on the
electrical Power Cord to remove the plug from the wall outlet.

• Do not use an appliance for anything other than its intended use.

• If the plug of this device gets wet, turn off the electricity to that
outlet. Do not attempt to unplug.

• Examine this appliance after installation. Do not plug in if there
is water on the Power Cord or plug.

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• Do not allow pets to chew on or swallow any parts. If you are
concerned about the Power Cord, purchase a cord conduit (a hard
plastic protector) at any hardware store.

• The Pet Fountain parts are BPA-FREE. However, some animals
have been known to be sensitive to plastic food and water
containers. If your animal shows signs of an allergic reaction to the
plastic, please discontinue use until you have consulted with your
veterinarian.

• The Pet Fountain is intended to run continuously (always plugged
into electricity), as long as the water level is maintained and the
Pet Fountain is cleaned regularly. Be sure to check the Pet Fountain
regularly to help prevent damage to the Pump, as the water may
get consumed or evaporate causing the Pump to run dry.

• Do not attempt repairs on the Pump yourself.

• To avoid the possibility of the plug or outlet getting wet, the outlet
should always be above the level of the Pet Fountain.

• If an extension cord is necessary, an extension cord with a proper
rating should be used.

• The electrical use of this appliance is 2 watts.

• Do not use appliance for anything other than intended use. The use
of attachments not recommended or sold by the manufacturer may
cause an unsafe condition. Do not modify the unit.

• Do not install or store appliance where it will be exposed to
weather or temperatures below 4.5° C.

• When cleaning your Pet Fountain, do not use any abrasive
cleaning solutions, sponges, or pads. These abrasive surfaces can
scratch the stainless steel parts.

• Read and observe all important notices listed on the appliance and
in the packaging.

SAVE THESE INSTRUCTIONS

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Thank you for choosing the PetSafe® brand. You and your pet deserve a
companionship that includes memorable moments and a shared understanding
together. Our products promote a lifestyle of protection, teaching and love; essentials
that influence memories for a lifetime. If you have any questions about our products,
please visit our website at www.petsafe.net or contact our Customer Care Centre.

Table of Contents

Components ............................................................5

Features ................................................................5

Key Definitions ..........................................................6

Operating Instructions ....................................................7

Pet Fountain Disassembly and Cleaning ......................................9

Pump Maintenance .....................................................10

Pet Fountain Reassembly .................................................12

The Pet Fountain and Your Environment .....................................13

General Tips ...........................................................13

Warranty and Customer Care .............................................14

Compliance ...........................................................14

Important Recycling Advice ...............................................14

Terms of Use and Limitation of Liability ......................................15

Korean .............................................................16

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Components

Note: Your Pet Fountain will come partially assembled, however, it is a good idea to

make sure none of the Pet Fountain pieces have come loose in shipping.

Features

Flow Control Cap

Cone

Pump/Motor

& Low Voltage

Adapter

Filter Housing

Filter

Filter

Housing

Cap

Interchangeable Spout Rings

(5 versions)

Intake Tube

In-Line plug &

Power Cord

Bowl

Rubber Gasket

Cord Clips

Foam Filter

Adjustable Flow
Control Cap

Replaceable Charcoal
Filter removes bad
tastes and odours

Submersible pump for
quiet operation

Foam Filter keeps
pump cleaner by
catching hair, debris
and pet food

Cone reduces splash and sound
of falling water

Dishwasher safe
(excluding pump)

3.8 L Water Capacity

Low-Voltage (12V) System

Interchangeable Spout
Rings create up to five
individual streams

Cord Clips hide the cord and
hold housing securely in place

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Key Definitions

Bowl: The stainless steel Bowl is the foundation of the Pet Fountain. The circular bowl

piece can be carried by simply gripping underneath the sidewalls of the Bowl.

Cone: The stainless steel Cone serves as the housing for the Pet Fountain components
and encloses the Pump from curious pets. The Cone acts to reduce the splash and
sound of the falling water.

Filter Housing: The Filter Housing slides into the opening at the top of the Cone and
its main purpose is to hold the Filter in place.

Charcoal Filter: The cylindrical Charcoal Filter features a pull-tab at the top and
should be placed in the Filter Housing with the tab facing upwards for easy placement
and removal.

Filter Housing Lid: The Filter Housing Lid is a screw on lid that attaches to the
Filter Housing to keep the filter in place. It serves as the base piece to attach the
interchangeable Spout Rings & Flow Control Cap.

Foam Filter: The Foam Filter collects hair, debris and pet food before they reach the
Pump. It is important to use the Foam Filter as it helps maintain proper Pump function.

Spout Rings: The five interchangeable Spout Rings can be easily changed based
upon your pet’s preference and can provide up to 5 streams of water for multiple pet
households.

Flow Control Cap: The Flow Control Cap is attached to the top of the Pet Fountain
and easily adjusts the flow of water by turning the Flow Control Cap to the left or right.
Turn to the right, to increase the flow of water. Turn to the left to decrease flow.

Pump: A small Low Voltage submersible aquarium pump that can be dismantled for
cleaning. Important: THE PUMP IS NOT DISHWASHER SAFE! Remove Pump from
Pet Fountain prior to cleaning. (See “Pump Maintenance”) The pump cord features a
detachable In-Line Plug for easy removal.

Cord Clips: The three plastic Cord Clips serve to cover the electrical Power Cord as
it feeds over the rim of the Bowl and these Cord Clips are required to hold the Cone
piece in place.

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Operating Instructions

Important: DO NOT RUN DRY - FOR INDOOR USE ONLY.

1. As with any electrical device, check the electrical
Power Cord for any tears or damage before use.

2. Make sure the In-Line Plug is connected (Fig. 1).

3. Place the Foam Filter around the Pump. The rounded
side of the Foam Filter should be directly in front of
the Faceplate on the Pump. Make sure the electrical
power cord runs over the top of the Foam Filter, not underneath it, as this will
keep the Foam Filter in place.

4. With the Foam Filter securely around the Pump, place the Pump inside the
indention in the Bowl. Position the Pump so that the circular opening on the top,
is in the upper right hand corner or true center of the Bowl (Fig. 2). Press down
on the Pump to engage the suction cups. Place the Intake Tube into the circular
opening on the top of the Pump (Fig. 3).

Fig. 2

Fig. 3

Fig. 4Fig. 4

5. Align the Cone so that the Power Cord runs through the Power Cord notch
(Fig.4) without moving the Pump from its original position. Once the Power Cord
is aligned, gently place the Cone piece into resting position.

6. Take the partially assembled Filter Housing and remove the
Flow Control Cap by gently lifting straight up - DO NOT
TWIST TO REMOVE (Fig. 5). Gently lift up and remove
the Spout Ring to access the Filter Housing Cap.

7. Unscrew Filter Housing Cap and insert the Filter into the
Filter Housing with the pull-tab facing up (Fig. 6). The
Filter will slide easily into place. Next, screw on the Filter
Housing Cap.

IMPORTANT: Rinse the Filter thoroughly under cool water
before placing into the housing! This will remove any loose
charcoal dust, which is harmless to your pet. A small amount
of charcoal dust be gradually released for the life of the Filter.
This is normal and not harmful to your pet. The Filter should be
replaced every two weeks for best performance. Filters may
need to be changed more frequently depending on the number
of pets using the Pet Fountain.

Fig. 1

Fig. 5

Fig. 6

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8. Look into the Cone opening and make sure the
Intake Tube is sticking straight up from the Motor
(Fig. 7). Carefully, insert the Filter Housing into the
cone opening and push straight down (Fig. 8). By
pushing the Filter Housing all the way down to the
rubber gasket, the Housing should easily attach to
the Intake Tube.

9. Select one of the five interchangeable Spout Rings
based upon your personal preference or your pet’s.
Place the chosen Spout Ring on top of Filter Housing
Cap and gently press down to secure in place (Fig.9).

Fig. 8

Fig. 10

Raised Notches

Fig. 9

Raised Notches

10. On the Filter Housing Cap, align the Flow Control Cap with the raised notches
(Fig. 10). Press down gently and the Flow Control Cap will snap into place. With
the Flow Control Cap, you will be able to easily adjust the intensity of the water
flow. Turn the Flow Control Cap to the right to increase the flow of water and turn
to the left to decrease. IMPORTANT:

If you notice a decrease in the flow of the
water that is not corrected by increasing the flow control to max flow, this may be
an indication of a clogged and dirty Filter and/or the need to rinse and clean the
Filter Housing. Consult the “Pet Fountain Disassembly and Cleaning” section of this
manual for details on cleaning and maintaining your Pet Fountain.

11 . Take one of the plastic Cord Clips and align with the electrical Power Cord

hanging over the rim of the Bowl. With the two-prong end on the outside of the
Bowl (Fig. 11), slide the Cord Clip all the way down until it clips onto the bottom
of the Bowl (Fig. 12).

12. Take the other two plastic Cord Clips and attach them to the Bowl so that the three clips
together form the three points of a triangle (Fig. 13). This will lock the Cone in place.

Fig. 7

Fig. 11

Fig. 12

Fig. 13

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13. Place Pet Fountain in desired location. Important: To take care of your floors,
we suggest to always use a protective mat or other durable, water resistant
surface. This will help protect your floor from any water that may splash out from
your pet’s use of the Pet Fountain.

14. Fill the Pet Fountain Bowl with water. Make sure the water level is at least to the
minimum MIN (minimum) fill line so the Pump does not run dry. This will prime the
Pump for use. Do not fill the Pet Fountain past the MAX (maximum) fill line.

15. Before plugging the Pet Fountain into electricity, make sure the Power Cord and
your hands are completely dry. Plug the Pet Fountain in to a standard wall outlet.

16. Add water as needed. Never let the water level fall lower than the MIN
(minimum) fill line (approximately 25 mm above the bottom of the Bowl) or the
Pump may fail. To properly

pick up the Pet Fountain, use both hands and grip

underneath the sidewalls of the Bowl

and lift. Important: Never pick up a full

Pet Fountain by the center Cone piece.

Pet Fountain Disassembly and Cleaning

When cleaning your Pet Fountain, do not use any abrasive cleaning
solutions, sponges, or pads. These abrasive surfaces can scratch the
stainless steel parts.

Important: Pet Fountain must be cleaned to continue working normally.

FILTER SYSTEM

The Pet Fountain is equipped with two types of filters that should be replaced on a
regular

basis. The Charcoal Filter removes bad tastes and odours, keeping water fresh.
The Foam Filter collects hair, debris and pet food and prevents them from reaching the
Pump, providing optimal filtration.

The filters together will keep the Pump cleaner and

provide fresher water to your pet.

CHARCOAL FILTER: Filters should be changed every two to four
weeks. Replace filters more frequently when using the Pet Fountain for
multiple pets or pets that produce a lot of saliva. Important: Always
rinse the Charcoal Filter prior to use. A small amount of charcoal dust
may be released for the life of the filter, this is normal and is not harmful
to your pet.

FOAM FILTER: Replace the Foam Filter every one to two months,
depending on the location of the Pet Fountain and the number of pets
using it. If you do not intend to replace the filter at the time of cleaning,
rinse the Foam Filter thoroughly with fresh water.

Filters are an added feature of the Pet Fountain. Using the filters is not required for
normal operation. However, when used properly and changed regularly, the filters
help keep the water cleaner and fresher, while extending the life of your Pet Fountain.
Filters may be rinsed out when the Pet Fountain is cleaned. Important: Never wash
the filters with soapy water, as the soap residue will seep into the filters and cannot be
removed. Only rinse the filters with water.

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PET FOUNTAIN: Clean once a week.

1. Unplug Pet Fountain from electrical source and disconnect the In-Line Plug (Fig.1).

2. Remove the Flow Control Cap and Spout Ring.

3. Next, remove the three Cord Clips by gently pulling the two-prong clip up and
away from the bottom of the Bowl. Set the Cord Clips aside.

4. While holding the Cone steady, wrap your thumb and two fingers around the top
of the Filter Housing and lift up to remove. If the Filter Housing is too tight and not
moving easily, try twisting the Housing back and forth in a circular motion until
it loosens up enough to remove. Lift the piece up and set aside. Most likely, the
Intake Tube will still be attached to the bottom of the Filter Housing.

5. Lift up the stainless steel Cone and set aside for cleaning.

6. Reach in the Bowl and lift up the Pump, remove and set aside for cleaning.

7. Remove the Foam Filter from the Pump. Clean away any hair, debris or pet
food that may have accumulated on the Faceplate of the Pump (See “Pump
Maintenance” for detailed cleaning instructions for the Pump).

8. While holding underneath the sidewalls of the Bowl, empty the water out of the
Pet Fountain.

9. Clean the Pet Fountain parts with warm water and soap. You can also put the
Pet Fountain in the dishwasher. Important: Do not use any abrasive cleaning
solutions, sponges, or pads that could potentially scratch the stainless steel parts.
Remove the pump before placing the Pet Fountain in the dishwasher. DO NOT

PLACE PUMP IN DISHWASHER!

10. If you have troubles reaching certain spots or hard-to-reach corners, try using
a cotton swab or purchase the Drinkwell® Cleaning Kit, a 3-Piece Brush kit. To
purchase a cleaning kit, visit our website at www.petsafe.net to locate a retailer near
you or to find a listing of Customer Care Centre telephone numbers for your area.

Pump Maintenance

Important: Cleaning the Pump is essential to the longevity of the Pet Fountain as well

as the cleanliness of the water. Clean the Pump at least every two weeks. Warranty
may be voided if the Pump is not cleaned regularly.

Pump

Impeller

Intake Plate

Faceplate