Dri-Eaz HVE3000 Owner's Manual
Owner’s Manual
DRI-EAZ PRODUCTS, INC.
F479
15180 Josh Wilson Road
Burlington, WA 98233
www.dri-eaz.com
Phone: 800-932-3030
WARNING
To protect your valuable equipment and prevent voiding the warranty, read and follow these
instructions:
1. HEPA Filter Use and Foam Control
Install HEPA filter when HVE 3000 is used on Category 3 restoration jobs or where quieter operation
is preferred
Remove and discard filter at the end of all Category 3 restoration jobs
Replace the HEPA filter if it gets wet during operation
On all other jobs, we recommend operating the unit without the HEPA filter in place. Hearing
protection is recommended when the filter is not in place
Use defoaming chemicals whenever foam is present in the waste tank
If foam/water is pulled through the vacuum blowers, remove hose/wand and run blower unit for 5
minutes to dry out the system prior to storing
Failure to follow these instructions can damage the vacuum system and will void the warranty
2. Maintenance
Replace vacuum blower brushes after 800 hours of operation.
Detailed instructions for these procedures are described in your owner’s manual. Copies of the
owner’s manual are available for download at the HVE 3000.DriEaz.com.
HVE3000 Flood Pumper and Inline Booster
The high-efficiency HVE3000 can be used both as a flood pumper to quickly remove excess
liquid water for flood remediation and as an inline truckmount booster to extend the
effective vacuum hose length for carpet extraction and cleaning.
Patents: http://www.LBpatents.com
REA D A N D S A V E T H E S E I N S T R U C T I O N S
SAFETY INSTRUCTIONS
WARNING! Do not alter or modify your HVE3000 in
any way. Use only replacement parts authorized by
Dri-Eaz Products, Inc. Modifications or use of
unapproved parts could create a hazard and will
void your warranty. Contact your authorized Dri-Eaz
distributor for assistance.
WARNING! Electric shock hazard, vacuum impeller,
and hot surface hazards.
Do not leave appliance when plugged in. Unplug from
outlet when not in use and before servicing.
Do not allow to be used as a toy. Close attention is
necessary when used by or near children.
Do not pull or carry by cord, use a cord as a handle,
close a door on a cord, or pull a cord around sharp
edges or corners. Do not run appliance over cords. Keep
cords away from heated surfaces.
Do not unplug by pulling on cord. To unplug, grasp the
plug, not the cord.
07-01782F F479 1 Dri-Eaz Products, Inc.
Do not handle plug or appliance with wet hands.
Do not put any object into openings. Do not use with any
opening blocked; keep free of dust, lint, hair, and
anything that may reduce air flow.
Turn off all controls before unplugging.
Use extra care when cleaning on stairs.
Do not use to pick up flammable or combustible liquids,
such as gasoline, or use in areas where they may be
present.
Connect to properly grounded outlets only. See
Grounding Instructions, below.
To reduce the risk of fire and electric shock due to
internal component damage, use only VersaClean
cleaning fluids intended for use with this appliance.
Use indoors only.
Store indoors only, and protect from freezing.
Do not expose to rain or snow.
Secure each power cord into IEC receptacles on
handle before use. Do not operate without cords
locked into place.
appliance. If the appliance must be reconnected for use
on a different type of electric circuit, the reconnection
should be made by qualified service personnel.
HANDLE THE UNIT CAREFULLY
Always operate the unit on a stable, level surface. Do
not drop or place where it could fall. Rough treatment
can damage the unit, and may create a hazardous
condition or void the warranty.
This unit intended for household and commercial use.
BEFORE YOU BEGIN
Warranty registration
Visit warranty.drieaz.com to register your purchase.
Registration allows us to better assist you with using,
maintaining or servicing your equipment, as well as to
contact you in case we have important safety information
concerning this product. If you determine service is
required, have your equipment model, serial number and
original proof of purchase available and call your
distributor for assistance with obtaining a return material
authorization (RMA).
GROUNDING INSTRUCTIONS
This appliance must be grounded. If it should
malfunction or break down, grounding provides a path of
least resistance for electric current to reduce the risk of
electric shock. This appliance is equipped with cords
having equipment-grounding conductors and grounding
plugs. The plugs must be inserted into an appropriate
outlet that is properly installed and grounded in
accordance with all local codes and ordinances.
WARNING! Improper connection of the equipmentgrounding conductor can result in a risk of electric
shock. Check with a qualified electrician or service
person if you are in doubt as to whether the outlets
are properly grounded. Do not modify the plugs
provided with the appliance – if the plugs do not fit
the outlets, have proper outlets installed by a
qualified electrician.
This equipment is for use on a circuit having a nominal
rating no more than 120V and is factory-equipped with a
specific electric cord and plug to permit connection to a
proper electric circuit. Make sure that the appliance is
connected to outlets having the same configuration as
the plugs. No adaptor should be used with this
INTRODUCTION
The HVE3000 is a portable flood pumper intended for
commercial use. It can be teamed with an extraction tool
to remove water quickly and effectively from flooded
structures. It is ideal for use in large spaces or multi-level
units like hotels, schools, hospitals, factories, offices,
and homes.
The HVE3000 can also be used as an inline booster
and prefilter with a truckmount extractor to provide
additional vacuum pressure on long hose runs.
Read this Owner’s Manual carefully to learn how to
properly operate your HVE3000. Improper use of the
machine may create hazardous conditions and may void
the warranty.
CONTENTS GUIDE
Parts identification .......................................... 3
Extraction mode setup .................................... 4
Truckmount booster setup ............................. 4
Maintenance ..................................................... 5
Specifications ................................................ 10
07-01782F F479 2 Dri-Eaz Products, Inc.
PARTS IDENTIFICATION
Power cord lock. Secures
plugs in sockets.
Automatic pumpout drain
outlet. To use a garden hose,
when not in use.
Vacuum outlet. Connect
when not in use.
Handle
Control panel and
Details in Fig. C.
Power cord retention
while using the unit.
HEPA exhaust filter grill.
FIG. B: REAR
FIG. C: CONTROL PANEL DETAIL
P: Automatic pumpout switch. Turn on to activate automatic pumpout
is illuminated.
P
1
2
A
B
Vacuum inlet (from
Gravity drain hose.
Grab handle/vacuum
to avoid tipping.
Filter basket cover.
clamps.
Cover assembly
latches (×4)
FIG. A: FRONT
Also included: 25 ft.
hose.
Remove by lifting
extraction tool).
Keep capped and clipped
into place when not in
use.
to truckmount for use as
booster. Keep capped
power cord sockets.
clips. Secure cord(s) here
hose guide. Direct hose
through guide before use
section of 2 in. vacuum
system. NOTICE! When automatic pumpout system is activated, sump pump
can turn on any time liquid is present in tank. Liquid may eject from Pump
Outlet with considerable force and cause injury. Always attach suitable drain
hose before activating automatic pumpout system.
1, 2: Vacuum blower switches.
LOW: Blower 1 ON, Blower 2 OFF. Cord A required.
MEDIUM: Blower 1 OFF, Blower 2 ON. Cord B required.
HIGH: Blower 1 ON, Blower 2 ON. Cords A and B required.
A: Power cord socket. Provides power to sump pump and blower 1.
B: Power cord socket: Provides power to blower 2.
IMPORTANT! Secure power cords into sockets with lock.
Independent circuit indicator light: Glows bright green when the two cords
are properly connected to separate circuits. No light appears if a) the two
cords are connected to the same circuit or b) if only one cord is connected.
When using both power cords, do not operate the unit unless the green light
outlet. Fitted with a 1½ in.
replace with the supplied ¾
in. fitting. Keep capped
Thumbscrews allows easy
filter replacement.
IMPORTANT! BEFORE FIRST USE:
The grab handle/vacuum hose guide (see Fig. A) is shipped inside the filter basket (Fig. D). Remove the guide
from the basket and install it as shown using the four screws provided. Do not overtighten the screws. The unit is
now ready to be set up as an extractor or booster. Two Velcro straps are also enclosed in the filter basket (Fig.
D). Use these straps to secure the extractor hose when not in use.
07-01782F F479 3 Dri-Eaz Products, Inc.
Cover assembly latches (×4)
Recovery tank interior.
Filter lid seal
Airflow shutoff valve
Filter lid
Filter basket
Filter lid clamps (×2)
Gravity drain hose
FIG. D
EXTRACTION MODE SETUP
Remove water quickly and effectively from flooded
structures.
1) Remove the HEPA filter when performing Category
1 or 2 restoration jobs. The HEPA filter is intended for
use only with Category 3 jobs.
2) Connect vacuum hose to vacuum inlet.
3) Connect one or two power cords depending on
job requirements. The second cord must be
connected to a separate 15 amp circuit.
NOTICE: The power cords of the HVE3000 should be
plugged into separate GFCI-protected 115 volt outlets
rated for at least 15 amps. Always plug the cord firmly
into the base of the unit first and secure the cord into the
cord clip.
NOTICE: Connect to two separate 15A circuits ONLY. A
bright green light indicates correct connections. No light
will show when using only one cord.
3) For automatic pumpout, connect hose to pumpout
outlet to pump outlet and turn pump switch ON. Do not
use anything smaller than a ⅝ in. hose, and ensure
there are no kinks in the hose. For increased pumpout
performance, see “Maximizing Pumpout Performance,”
p. 5.
NOTICE: Before turning the pump on, attach a drain
hose and place the end in an approved drain. Check
with local authorities for proper wastewater disposal.
Operating the pump without a drain hose in place may
cause injury.
NOTICE: Avoid contact with water draining from the
pump outlet. Water is pressurized and may exit the unit
with force. Water may contain chemicals or
contaminants that can be a health hazard upon contact.
4) Turn on vacuum pump(s) to LOW, MED or HIGH.
The machine can operate with either one or both
vacuum pumps running. For maximum vacuum
performance, turn on both Vacuum Pump 1 and Vacuum
Pump 2.
For use as truckmount extraction booster, see
“Booster Mode” below.
NOTICE: Keep truckmount outlet capped when not
in use.
EXTRACTION OPERATION TIP
Place the HVE3000 as close as possible to the end of
the hose run nearest the wand or other extraction
tool. This position will maximize the vacuum boost
provided by the unit.
TRUCKMOUNT BOOSTER SETUP
Use in conjunction with a truckmount extractor to provide
additional extraction power. The HVE3000 has been
tested to boost vacuum on hose runs as long as 300
ft. (90 m). To maximize performance, we recommend
using the shortest runs as possible.
NOTICE: Do not attempt to operate the unit with a
truckmount producing vacuum pressures greater than
12 in. Hg (164 in. H20). Doing so could damage the unit
and will void the warranty.
NOTICE: Do not operate with water temperatures
exceeding 140° F (60° C). Doing so could damage the
unit and will void the warranty.
1) Connect vacuum hose to vacuum inlet.
2) Connect one or two power cords depending on
job requirements. The second cord must be connected
to a separate 15 amp circuit. A green light indicates the
unit has been correctly connected to separate circuits.
WARNING: The power cords of the HVE3000 should be
plugged into separate GFCI-protected 115 volt outlets
rated for at least 15 amps. Always plug the cord firmly
into the base of the unit first and secure the cord into the
cord clip.
assembly
NOTE: Pump, float and
float arm assembly are
located inside tank.
07-01782F F479 4 Dri-Eaz Products, Inc.
NOTICE: Connect to two separate 15A circuits ONLY. A
bright green light indicates correct connections. No light
will show when using only one cord.
3) Connect pumpout hose to pump outlet and turn
pump switch ON. For maximum pumpout performance,
we recommend using the unit with a 1½ in outlet hose.
See “Maximizing pumpout performance” below.
4) Attach vacuum hose to truckmount via vacuum
outlet.
5) Turn on vacuum pump(s) to LOW, MED or HIGH.
The machine can operate with either one or both
vacuum pumps running. For maximum vacuum
pressure, turn on both Vacuum Pump 1 and Vacuum
Pump 2.
TRUCKMOUNT BOOSTER OPERATION TIP
Place the HVE3000 as close as possible to the end of
the hose run nearest the wand or other extraction
tool. This position will maximize the vacuum boost
provided by the unit.
MAINTENANCE
WARNING! ELECTRIC SHOCK HAZARD. Unplug the
unit before performing any maintenance.
Before each use
Inspect the electrical cord for damage. Look for
fraying, cuts, etc. Do not use the unit if you find any
damage. Call 800-932-3030 to locate the nearest service
center.
Check the filter basket (Fig. D). Performance is greatly
reduced when either filter is clogged.
Use a HEPA filter when using the unit on Category 3
jobs.
Check the sump pump float valve (Fig. D). Remove
any clogs or obstructions to the float mechanism.
Check the manual drain hose for clogs or kinks.
Check all hose fittings. Look for cracks, debris, and
damaged threads or seals.
Check ball float valve. Ensure cover screen is clean.
If foaming occurs, place a defoamer cake in the tank.
Maximizing pumpout performance
The sump pump outlet of HVE3000 is equipped with a
1½ in. barbed hose fitting for use with a 1½ in. drain
hose (hose purchased separately). Because the internal
pumpout system is plumbed with 1½ in. lines, use of a
large-diameter drain hose will help to ensure maximum
pumpout performance.
The HVE3000 may also be used with a standard garden
hose. Simply replace the 1½ in. fitting with the ¾ in.
reducer fitting supplied with your unit and attach the
garden hose.
NOTICE: Before turning the pump on, attach a drain
hose and place the end in a suitable drain. Operating the
pump without a drain hose in place may cause injury.
NOTICE: Avoid contact with water draining from the
pump outlet. Water is pressurized and may exit the unit
with force. Water may contain chemicals or
contaminants that can be a health hazard upon contact.
Airflow shut-off
The HVE3000 will automatically shut off airflow to the
vacuum pumps when the recovery tank is full. This
prevents water and debris from entering the motors.
When the recovery tank becomes excessively dirty, or if
there is too much foam in the tank, the float may not
function properly. When the vacuum pumps emit a highpitched whine and there is no vacuum generated, it
most likely means that the ball float has engaged and
that the tank is full and needs to be emptied, or that
excessive foam is present. When this occurs, check the
tank and empty it if necessary, and use a defoamer any
time foam is present.
After each use
Clean filter basket and top cover. Release cover
clamps, remove the cover, and lift out basket. Rinse
basket, basket basin, and cover with water to clean.
(Clean also as needed during use.)
Remove and discard HEPA filter if it is wet.
Remove and discard HEPA filter at the end of all
Category 3 restoration jobs
Operate unit for 5 minutes with no filter in place to dry
out vacuum pump.
Clean recovery tank, float valve, and airflow shutoff
valve.
1. Release four cover assembly latches and lift off cover
assembly (see Fig. D). With gravity drain hose directed
into a suitable drain, remove any accumulated debris
and wash recovery tank interior with an all-purpose
detergent. Rinse interior with fresh water. Allow the unit
to drain completely through the gravity drain hose.
2. Slide airflow shutoff ball valve assembly downward off
of the vacuum standpipe (Fig. D; see also “Remove float
ball assembly,” p. 7). Rinse valve assembly clean. Make
sure the float ball moves freely inside the cage and is
free of any debris. Replace ball valve assembly.
3. Wipe off pump, float, float arm assembly and tank
interior with a damp cloth. Allow tank interior and cover
assembly to dry completely before replacing the cover
assembly.
To maintain appearance, wipe interior and exterior
surfaces with a damp cloth. For deep cleaning and to
add a protective shine to the exterior, use an automotive
interior treatment product.
07-01782F F479 5 Dri-Eaz Products, Inc.
Remove the cover assembly and inspect the recovery
tank for any remaining water. If necessary, wipe out the
tank with a towel.
Loosen hose clamp on float valve assembly and slip off
assembly.
Loosen cord clamp on inside wall of tank with the 15/16
in. wrench, and pull in approximately two feet of cord or
until the cord shows resistance.
Monthly
Use an all-purpose silicone spray to lubricate wheels,
castors and latches. Take care to wipe up any excess
spray, as it may create slippery surfaces.
As needed
Replace HEPA filter. Discard HEPA filter after each use
and/or when visibly dirty. The HEPA filter is intended for
use only with Category 3 restoration jobs. Sold in packs
of four. Ask for Dri-Eaz part no. F503.
Pump Inspection and service 1000 hrs
Tools required
3/8 in. nut driver or socket with a 6 in. extension and a ratchet.
3/32 in. socket
15/16 in. open end wrench
Short handled screwdriver
Special Maintenance Tasks
To ensure proper operation, we recommend the
following maintenance based on hours of use. In
excessively dusty or dirty conditions, it may be
necessary to perform these tasks more frequently.
Vacuum pump motor brush replacement 800 hrs
Order the motor brush replacement kit, Dri-Eaz part no.
S506. Complete instructions begin on p. 10.
07-01782F F479 6 Dri-Eaz Products, Inc.
Remove float ball assembly.
Note: It is not necessary to remove the float ball
assembly to access the pump. However, we recommend
removing the assembly and cleaning it every time you
inspect and clean the pump.
To remove the float ball assembly, loosen lower the
hose clamp on the float ball assembly and remove
assembly.
If you are servicing the float ball assembly, use a Philips
screwdriver to remove the float ball housing retaining
screw and remove the float ball housing. Rinse all
components clean and ensure float ball moves freely
inside housing. Reinstall float ball housing.
Loosen upper pump outlet hose clamp and pull the hose
off the outlet.
07-01782F F479 7 Dri-Eaz Products, Inc.
Using the 3/8 in. socket, Remove bolts on both ends of
the cross-brace. Lift off brace.
Inspect float assembly. Check float and float shaft and
float switch arm for smooth operation. Clean as
necessary.
Fold up the pump handle and lift out the pump for
inspection. Rest the pump on a table or other stable
surface placed next to the unit. There is no need to
disconnect the wire harness.
07-01782F F479 8 Dri-Eaz Products, Inc.
Using a Philips screwdriver, remove the pump intake
cover retention screw and the plate from the bottom of
the pump. Clean off any debris from intake area.
Replace plate when finished.
Wipe out tank with a clean rag.
Reassembly
Lower pump back into bottom of tank and fold handle down. Ensure that the pump feet are fully seated.
Replace pump retention bracket.
Push excess power cord back through cord grip and retighten cord grip. The cord should be slack, but should not
hang down and interfere with the operation of the float or the float arm assembly.
Reinstall the float ball assembly.
Replace the cover assembly.
The unit is now ready to use.
07-01782F F479 9 Dri-Eaz Products, Inc.
Vac Blower 1
hose clamp.
Vac Blower 2 bolts
(×3).
Blower plate
Vacuum pump motor replacement
Tools and parts required
3/8 in. socket with a 6 in. extension and a ratchet.
Short handled screwdriver
Motor brush replacement kit (Dri-Eaz part no. S506)
Procedure
1. Remove the cover assembly and inspect the
recovery tank for any remaining water. If necessary,
wipe out any remaining water with a towel. Replace
the cover assembly.
2. Place the unit upside-down.
3. Using a 3/8 in. socket and ratchet, remove the ten
screws from the bottom cover and lift off the bottom
cover and wheel assembly. Set aside.
4. Loosen the Vac 1 inlet hose clamp using a
screwdriver and pull off the hose.
5. Continue with the instructions relevant to your
unit. The serial number is printed on the name plate
located near the pumpout outlet on the back of the unit.
Units with serial nos. 1001–1089 should follow these
additional instructions: 5a) Remove the three bolts and
spacer sleeves on Vac 2. 5b) Lift out out the Vacuum
pump. Now continue with Step 6.
Units with serial nos. 1090 and higher should continue
with Step 6.
6. Using a 3/8 in. socket with a 6 in. extension and a
ratchet, remove the four bolts that hold the motor
assembly plate in place.
7. Lift out blower motor assembly. Take care not to
damage the foam rings used to seal the motor cover to
the housing wall. It is not necessary to remove the
motors from the plate.
assembly.
Secured to base
plate with 4
bolts.
inlet hose and
and spacer sleeves
For instructions on inspecting and replacing motor
brushes, see next page.
Reassembling
Serial nos. 1001–1089 ONLY:
Using the three bolts and spacer sleeves, reinstall Vac 1
on to the motor assembly plate.
ALL UNITS:
1. Insert the vac motor assembly into place.
2. Reinstall the four motor assembly plate bolts.
3. Reinstall the Vac 1 hose and retighten hose clamp.
4. Check electrical connections. Make sure each
connection is firmly seated over the spade.
5. Replace bottom cover and wheel assembly and return
the unit to an upright position. The unit is now ready for
use.
07-01782F F479 10 Dri-Eaz Products, Inc.
FIG. E: Replacing motor brushes
07-01782F F479 11 Dri-Eaz Products, Inc.
Model
HVE3000 High Volume Extractor
Weight
132 lbs. | 60 kg
Dimensions
(H × W × D)
40.2 × 22.5 × 23.6 in.
102.1 × 57.2 × 59.9 cm
Power (115V)
12A (Blower 1 + Pumpout);
13.5A (+ Blower 2)
Tank capacity
12 gal. | 45 l
Safety
Certified to CSA Std C22.2 No. 243
Conforms to UL Std 1017
Maximum performance ratings:
Blower 1 (low blower)
8 in. Hg (108 in. H2O)
Blower 2 (high blower)
10 in. Hg (136 in. H2O)
Both blowers
12 in. Hg (164 in. H2O)
Pumpout discharge rate (1½ in. outlet)
50 gpm
Pumpout discharge rate (¾ in. outlet)
12 gpm
Specifications are subject to change without notice. Some values may
be approximate.
SPECIFICATIONS
Be sure to visit warranty.drieaz.com and register your
purchase to ensure you receive any important product
releases.
07-01782F F479 12 Dri-Eaz Products, Inc.
Loading...