Dreamwave M.8LE, M.8 User Manual

OWNER’S MANUAL

M.8/M.8LE

Before you start using your massage chair, please read this manual

thoroughly for the correct methods of usage especially taking note of the section on safety.

This manual should be kept on hand for easy reference. It is your guide to safe and efficient operation.

This product is designed for home use.

DreamWave Massage Chair | M.8/M.8LE

CONTENTS

02 Introduction

03 Cautions & Warnings

11 Main Features

13 Parts & Functions

17 Assembly

23 Moving the Chair

24 Remote Functions

27 Sessions

29 Operation & Use

43 Care & Storage

44 Troubleshooting

49 Warranty & After Sales Service

50 Specifications

Note: The pictures in this manual are only for reference. Please refer to the actual product.

INTRODUCTION

There Is Only One DreamWave

Congratulations and welcome to the DreamWave M.8, a massage chair that is the culmination of years of research,

testing, and uncompromising attention to detail and design.

Every DreamWave massage chair has been designed to enhance health and wellness through the healing power of

Shiatsu massage, and your new DreamWave will help you maximize health, improve well-being, and reduce stress.

CAUTIONS & WARNINGS

Indications, Symbols, & Descriptions

This action could result in serious injury or death

WARNING

This action could result in personal injury or damage to property

CAUTION

This action is prohibited

Further action is required

Do not disassemble

Unplug power cord from wall outlet

Important Safety Precautions

• Please follow all basic precautions while using this chair.

• Please read all instructions before using this massage chair. Refer to your Owner’s Manual for important

information about assembly as well as correct and safe procedures for using the chair.

• The above symbols are used to identify important safety instructions. Please familiarize yourself with these

symbols and their meanings.

• Remember to keep this Owner’s Manual in an easily accessible place.

CAUTIONS & WARNINGS

General Safety

WARNING

TO REDUCE THE RISK OF ELECTRIC SHOCK

Always unplug this appliance from the electrical outlet immediately after using and before cleaning.

CAUTION

TO REDUCE RISK OF BURNS, FIRE, ELECTRIC SHOCK, OR INJURY TO PERSONS

• An appliance should never be left unattended when plugged in. Unplug from outlet when not in use and

before putting on or taking off parts.

• Do not operate under blanket or pillow. Excessive heating can occur and cause fire, electric shock, or

injury to persons.

• Close supervision is necessary when this appliance is used by, on, or near children, invalids, or disabled

persons.

• Use this appliance only for its intended use as described in this manual. Do not use attachments not

recommended by the manufacturer.

• Never operate this appliance if the cord or plug is damaged, if it is not working properly, if it has been

dropped or damaged, or if it has been exposed to water. If this happens, contact the service center for

examination and repair.

• Do not carry this appliance by the supply cord or use the cord as a handle.

• Keep the cord away from heated surfaces.

• Never operate the appliance with air openings blocked. Keep the air openings free of lint, hair, etc.

• Never drop or insert any object into any opening.

• Do not use outdoors.

• Do not operate where aerosol (spray) products are being used or where oxygen us being administered.

• To disconnect, turn all controls to the off position, then remove plug from the outlet.

• Use heated surfaces carefully. May cause serious burns. Do not use over areas with sensitive skin or in

the presence of poor circulation. The unattended use of heat by children or incapacitated persons may

be dangerous.

• Keep children away from extended foot support (or other similar parts).

• Connect the appliance to a properly grounded outlet only. See Grounding Instructions.

CAUTIONS & WARNINGS

Grounding Instructions

This product must be grounded. If it should malfunction or break down, grounding provides a path of least resistance

for electric shock. This product is equipped with an equipment-grounding conductor and a grounded plug. The plug

must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes

and ordinances.

DANGER: Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check

with a qualified electrician or serviceman if you are in doubt as to whether the product is properly grounded. Do

not modify the plug provided with the product—if it will not fit the outlet, have a proper outlet installed by a

qualified electrician.

This product is for use only on a nominal 120V circuit and has a grounded plug that looks like the plug illustrated in

Figure A below. Make sure that the product is connected to an outlet having the same configuration as the plug. An

adapter should never be used with this product, such as shown in Figure B below.

YES

Grounded

Outlet

Grounding

Adapter

Metal screw

Tab for

Grounding Outlet Box

Figure A Figure B

grounding

screw

Safety During Installation

• This product uses a normal Alternating Current (AC) circuit and has a ground pin as displayed in the

figure to the right. Always make sure that the chair is connected to an outlet that has the same

configuration as the plug, and is fully inserted into the outlet. If the chair should malfunction or break

down, the grounding will provide a path of least resistance for electrical current to help reduce the

risk of electric shock.

• This chair must be plugged into an appropriate outlet that has been properly installed and grounded

in accordance with all local codes and ordinances. It is recommended to always use a surge protector.

• Do not use with any type of transformer device.

CAUTIONS & WARNINGS

WARNING

ELECTRICAL GROUNDING

• Do not use the chair with a power supply other than those shown in the image on page 5

(Model, Power Supply AC120V).

• Make sure the main switch is in the OFF position before inserting the plug into the outlet.

• Any modification of the plug provided is prohibited and can cause serious injury. If the plug does not

fit into an outlet, contact a qualified electrician for proper installation.

• Failure to connect the grounding conductor of the chair can result in the risk of electrical shock. If

you feel the product is not properly grounded, please contact a qualified electrician.

• Please unplug this chair from the electrical outlet after use and before any cleaning or maintenance.

To do so, ensure the main power switch is in the OFF position, then unplug the chair from the outlet.

CAUTION

• This product is intended for use described in this Owner’s Manual. Do not use any attachments that

are not recommended by the manufacturer.

• Do not use this appliance if the cord or plug is damaged, if it is not working properly, if it has been

dropped or damaged, or if it comes into contact with water. In case of any of these scenarios, please

contact DreamWave Service immediately.

• Make sure all air openings are free of lint, hair, or other debris. Do not operate this appliance with

the air openings blocked.

• Never use this appliance where aerosol spray products are used or oxygen is being administered.

• Excessive heating of this product can occur and cause fire, electric shock, or serious injury. Do not

operate under a blanket, pillow, or heated surface.

• Do not try to move or carry this appliance by pulling or holding onto the power cord.

• Keep power cord away from all heated surfaces.

CAUTIONS & WARNINGS

Safety During Installation

WARNING

TO AVOID ACCIDENT AND INJURY

• Install the chair on a flat and level surface.

• Allow at least 6.25“ (15 cm) clearance from the chair’s back to a wall to allow sufficient space for reclining up

and down.

• Do not drop or slam the foot rest.

• This appliance is not recommended for children under the age of 14. Please keep children away while in use or storage.

TO AVOID DAMAGE

• Do not use outdoors.

• Stoves, heating products, direct sunlight, or other high temperature areas can cause fading,

discoloration, or hardening of the upholstery. Please keep your chair away from this type of exposure.

Safety Before Use

WARNING

PEOPLE NOT SUITABLE TO USE THE CHAIR

• People with circulatory problems (such as varicose veins or thrombosis), children, and those advised not to use a

massage chair by their doctor should not use this chair.

• If you have any of the following health conditions, please consult your doctor for medical advice before using this

chair: serious heart problems, serious diabetes, serious osteoporosis, serious skin conditions, malignant tumor(s),

sensory impairment, pregnancy (or suspected pregnancy) or those who have just given birth, acute gastrointestinal

complaints (gastritis, hepatitis, enteritis), joint dysfunction such as rheumatism, hammer toe and gout, thecitis

(or suspected thecitis), high fever, spinal abnormalities due to past injury or ailment, curvature of the spine (scoliosis

acute neck sprain (whip lash), or any other medical condition that may contraindicate usage of this product.

• Seek medical advice before using this chair if you have a pacemaker or other electronic medical device, if you

have been restricted to bed rest, or if you are planning to use this chair to treat a specific ailment, to recover from

surgery, or for therapy.

• Elderly people and those with weak bones should seek medical advice before using this chair even if they do not

have a specific disease or disorder mentioned above.

• Do not use this chair if you have recently consumed alcohol.

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental

capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction

concerning use of the appliance by a person responsible for their safety.

CAUTIONS & WARNINGS

Safety Before Use, continued...

WARNING

TO AVOID ACCIDENT, INJURY, AND DAMAGE

• Children should be supervised to ensure that they do not play with the appliance.

• The appliance has a heated surface. Persons sensitive to heat must be careful when using the appliance.

• Do not use this chair for any other reason than described in this manual.

• Do not use this chair with any other therapeutic device or accessory besides those included.

• This chair is intended to be used with all the fabric attached. Failure to do so can result in serious injury.

• Check for any holes or tearing in the active massage area of the chair before each use. If a tear is noticed, stop

using immediately and contact DreamWave Service.

• Check the position of the roller mechanism prior to sitting down. If the rollers are not in the storage position, turn

the power on and check that the chair is operating properly. For the proper storage position, see page 15.

• Do not move the chair while someone is in it.

• Do not stand on this chair.

• Do not sit on any part of the chair other than the seat.

• Do not sit, stand, or lean on the foot rest unless you are sitting in or getting up from the chair.

Safety During Use

CAUTION

TO AVOID ACCIDENT AND INJURY

• Do not wrap the power or remote cord around your body or place the chair on top of the cord.

• Do not scratch, tear, treat, twist, stretch, or bend the power or remote cord.

• Spilling water or other liquids on this chair may result in electric shock, short circuit, or combustion.

• Keep all children and pets off the chair and away from the surrounding moving area.

• Do not allow children, invalids, or disabled persons near the chair without close supervision. Keep all

persons away from the reclining back rest and extending foot rest to avoid injury.

• Do not use the chair while more than one person is sitting in it, or when holding a baby or small child.

• Do not use the chair if any part of your body, including your hands, is wet.

• Do not use the chair unclothed.

• Do not use this chair for any purpose other than its intended uses outlined in this manual.

• Do not use the chair to massage the head, chest, stomach, and/or joints including knees and elbows.

CAUTIONS & WARNINGS

Safety During Use, continued...

WARNING

TO AVOID ACCIDENT AND INJURY

• Do not place your hands or feet into the roller tracks, or into any moving parts, such as the reclining mechanism.

• Remove all hard objects, such hair accessories or jewelry, before using.

• Do not use the leg rest for anything other than legs or feet.

• Do not operate this massage chair without someone in it.

• Do not put your hands or head between or beneath the leg rest.

• Do not sleep in the chair.

• Never unplug the power cord during operation.

• Upon initial use of this chair, start off with a lighter massage. Starting off with a deep massage may result in

injury. Elderly and people with weak bones should be careful while selecting massage intensity.

• If you notice any abnormal condition or in case of an emergency, push the Pause button on the remote to stop

operation immediately.

• Immediately discontinue use of the chair and seek medical advice if you notice any acute pain or unusual

physical discomfort.

• If the massage feels too strong, reduce the stimulation according to this manual. If it still feels too strong,

discontinue use immediately.

• Do not use this chair with the back pad removed.

CAUTION

TO AVOID DAMAGE

• Do not use this chair if there is a power outage or the possibility of one. In this case, stop using the chair

immediately, turn the power switch off, and unplug the cord from the wall outlet.

• Do not use this chair if there is a threat of lightning. If so, stop operation immediately, turn the main power

switch off, and unplug the chair from the wall outlet.

• If a specific operation does not start or you find any incidence of abnormality, stop using the chair, turn off the

main power switch, and unplug the cord from the wall outlet. Call DreamWave immediately.

CAUTIONS & WARNINGS

Safety During Use, continued...

CAUTION

TO AVOID DAMAGE

• Do not use this chair for any longer than 30 minutes each day. Avoid using a specific focused area massage for

more than 5 minutes at a time. Long and continuous massage in the same position may cause discomfort or

bodily harm.

• Do not attempt to force your leg, foot, arms, or hands back into the leg rest/arm rest if it comes out. Undue force

may result in damage to the chair.

OTHER SAFETY PRECAUTIONS

• Do not cause any major impacts to the chair.

• Do not sit on any part of the chair other than the seat.

Safety After Use and When Not in Use

WARNING

TO AVOID ACCIDENT, INJURY, AND DAMAGE

• Do not plug or unplug the chair with wet hands.

• Do not use any other power cord except the one supplied.

• Grasp the power plug when unplugging the cord from an outlet. Do not use the power cord to pull.

• Turn the main power switch off and unplug the power cord from the wall outlet after each use.

• Always recline the seat back to the upright position after using.

• Wipe down the chair after each use.

• Always store the chair in a low humidity environment.

• Do not place any objects on the chair.

• In case of malfunction, do not attempt to repair. Contact DreamWave Service.

• Do not modify any part of the chair.

• Be sure to include this Owner’s Manual when transferring this chair to another party.

• Do not dispose of this product or its accessories without consulting with your local authorities beforehand.

MAIN FEATURES

DeltaWave Massage® Mechanism

The M.8 massage mechanism is uniquely crafted and

controlled to feel consummately lifelike. In addition

to basic movements—tapping, kneading, rolling, and

combinations thereof—the 4D engine uses advanced

massage algorithms to mimic the feel of human

hands. It precisely manages speed from fast to our

proprietary UltraSlow movements. Rapid acceleration

and deceleration of motor speeds creates patterns of

movement that feel just like a human. Other proprietary

software design elements add nuance, complexity, and

range to the movements of the DeltaWave engine.

These engineered elements are perfectly blended to

provide an experience that’s maximally therapeutic

and deeply relaxing.

MaxTrack

MaxTrack describes the interplay between our 49”

ultra-long track and DeltaWave engine. As a result of

the flexibility of the Maxtrack design, your M.8 chair

can seamlessly execute massage in the zero gravity

position and the lay flat posture, and also offer

exceptional range during back extension movements.

Back AutoScan

An automatic back scan personalizes the massage

to your body and guides the programmed massage

sessions to focus on the shiatsu points of your neck,

back, and seat.

TheraElliptical™ Kneading & Back Calf Kneading

Automatic Recline

Automatically sets the chair recline when the massage

commences. Users can also manually adjust recline to

a comfortable position. The seat back can be reclined

between 120° and 165° from the floor. The angle of

the leg rest can be adjusted 90° according to your

preference.

Full Body Air Massage Coverage

The chair is equipped with thoughtfully placed air cells.

Used all at once, the massage provided will relieve your

feet, calves, hips, outer thighs, glutes, arms, hands,

neck, and shoulders, melting away muscle soreness

and fatigue.

Foot Rollers

A carefully choreographed, 2-way foot roller gently

soothes the soles of the feet.

Roller Heat

Infrared heating elements located directly on

the massage rollers provide point-specific heat

to help loosen and relax muscles, and improve

blood circulation.

Total-Body Heat

Foot, palm, back and seat heat increases relaxation

and comfort. Pinpoint roller heat on the massage

engine provide “hot rocks” style warmth to the

paraspinal muscles. Each heat zone can be

independently controlled.

M.8 expertly massages the lower leg by blending

compression with rotation (grasp and knead) to

massage the sides of the calves (gastrocnemues and

soleaus). Additionally, a calf roller massager works the

rear of the calf along the medial line. This complex set

of movements offers an accurate facsimile of how a

massage therapist works on the lower legs.

Knead and Stretch Head Rest

The M.8 head rest offers rollers and air-driven cervical

traction. Movements are carefully programmed to melt

away neck and shoulder stress and strain and to

provide soothing, gentle neck traction.

MAIN FEATURES

Rear Swinging Doors

Ingress and egress is made easy when you enter

from the side of your chair through either the left

or right door.

Multi-Language Remote Control

Designed to be simple and intuitive, the easy-to-read

user interface allows you to adjust and monitor your

massage. Multiple language selections are also available.

Bluetooth Audio Immersion

Connect with your smart device to play music, relaxing

sounds, or take a guided meditation to enhance and

deepen your massage experience.

Motion Activated LED Light

Approach your massage chair and a soft pool of light

illuminates your way. In a dark room, you can let your

chair be your guide.

Unparalleled Design

Conceived by world-renowned designer Ken Okuyama,

the M.8 is the perfect blend of beauty and precision with

unrivaled comfort and function.

Japanese Craftsmanship

Handcrafted in Japan to demanding standards means

that this chair offers an indulgent escape that will last

for many years.

Chromotherapy

After selecting a massage the remote enters into

a color therapy session. The gradual transition

between soothing colors helps deepen your

massage experience.

Zero Gravity & Lay Flat Recline

The chair can adjust into an infinite number of recline

positions including Zero Gravity and Lay Flat.

Air Ionizer

Located in the head rest, the air ion generator clears

dust, dander, spores, and other pollutants from the air.

Aromatherapy

Add your favorite essential oil to the aromatherapy slot

located in the head rest of the chair and enhance your

ability to rest your mind and body by activating your

olfactory senses.

Cell Phone Slot

Conveniently located slot allows a safe place for you to

store your cell phone, TV remote, or other items that you

don’t want to wear or hold during your massage.

USB Power Ports

USB ports allow convenient access to charge your

smartphone, tablet or other devices while you relax.

A USB port is located at the inside front of each arm.

Wall Hugging

Requires just 6.25” (15 cm) between the upright back

rest position and a wall.

Shiatsu Master Designed Massage

M.8 massage choreography has been designed in

consultation with Japanese shiatsu master,

Okabayashi sensei.

12 Air Cell Arm Array

Each of the six air cells in each is independently

controlled. The M.8 arm air cell array is capable

of producing over 479,000,000 possible massage

combinations.

Link Massage

The simple and intuitive remote design allows users to

easily link two massage sessions together. When two

massage sessions are linked, total massage time can

be extended to 35-40 minutes.

PARTS & FUNCTIONS

Right Shoulder Unit

Remote Control

Remote Control Pocket and Door Knob

Right Arm

LED Lights

Back Cover

Left Speaker (behind cover)

Left Speaker Cover

Aromatherapy Unit (behind cover)

Bluetooth Module (behind cover)

USB Port

Seat

Leg Rest

Foot Rest

Main Power Switch

Pillow

Ionizer (behind cover) Right Speaker Cover

Right Speaker (behind cover) Headphone Jack Input

USB Port

PARTS & FUNCTIONS

Left Shoulder Unit

Back Pad

Phone Pocket

and Door Knob

Reclining Seat Back

Left Arm

LED Lights

1414

PARTS & FUNCTIONS

Shoulder Top Air

Right Shoulder Air

Neck Knead Rollers

Right Back Air

Right Arm Air

Right Rear Seat Air

Right Front Seat Air

Calf Air

Shoulder Top Air

Left Shoulder Air

Neck Knead Rollers

Delta Massage Engine

(shown in storage position)

Left Back Air

Left Arm Air

Left Rear Seat Air

Left Front Seat Air

™

Calf Rollers Calf Rollers

Foot Air

Foot Rollers Foot Rollers

+ 36 hidden pages

Dreamwave M.8LE, M.8 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual