DrayTek VigorAP 918R Service Manual

VigorAP 918R

802.11ac Outdoor AP

User’s Guide

Version: 1.0

Firmware Version: V1.3.0

Date: February 5, 2020

Intellectual Property Rights (IPR) Information

Copyrights

Trademarks

© All rights reserved. This publication contains information that is protected by copyright. No part may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language without written permission from the copyright holders.

The following trademarks are used in this document:

 Microsoft is a registered trademark of Microsoft Corp.  Windows, Windows 95, 98, Me, NT, 2000, XP, Vista, 7 and Explorer are trademarks of Microsoft

Corp.

 Apple and Mac OS are registered trademarks of Apple Inc.  Other products may be trademarks or registered trademarks of their respective manufacturers.

Safety Instructions and Approval

Safety Instructions

Warranty

 Read the installation guide thoroughly before you set up the modem.  The modem is a complicated electronic unit that may be repaired only be authorized and

qualified personnel. Do not try to open or repair the modem yourself.

 Do not place the modem in a damp or humid place, e.g. a bathroom.  The modem should be used in a sheltered area, within a temperature range of +5 to +40 Celsius.  Do not expose the modem to direct sunlight or other heat sources. The housing and electronic

components may be damaged by direct sunlight or heat sources.

 Do not deploy the cable for LAN connection outdoor to prevent electronic shock hazards.  Keep the package out of reach of children.  When you want to dispose of the modem, please follow local regulations on conservation of the

environment.

We warrant to the original end user (purchaser) that the modem will be free from any defects in workmanship or materials for a period of one (1) year from the date of purchase from the dealer. Please keep your purchase receipt in a safe place as it serves as proof of date of purchase. During the warranty period, and upon proof of purchase, should the product have indications of failure due to faulty workmanship and/or materials, we will, at our discretion, repair or replace the defective products or components, without charge for either parts or labor, to whatever extent we deem necessary tore-store the product to proper operating condition. Any replacement will consist of a new or re-manufactured functionally equivalent product of equal value, and will be offered solely at our discretion. This warranty will not apply if the product is modified, misused, tampered with, damaged by an act of God, or subjected to abnormal working conditions. The warranty does not cover the bundled or licensed software of other vendors. Defects which do not significantly affect the usability of the product will not be covered by the warranty. We reserve the right to revise the manual and online documentation and to make changes from time to time in the contents hereof without obligation to notify any person of such revision or changes.

Be a Registered

Web registration is preferred. You can register your Vigor modem via http://www.draytek.com.

Owner

Firmware & Tools Updates

Due to the continuous evolution of DrayTek technology, all modems will be regularly upgraded. Please consult the DrayTek web site for more information on newest firmware, tools and documents.

http://www.draytek.com

III

Table of Contents

Chapter I Installation ................................................................................................................................................VII

I-1 Introduction...................................................................................................................................................................................1

I-1-1 LED Indicators and Connectors.................................................................................................................................2

I-2 Mounting the Access Point..........................................................................................................................................................3

I-2-1 Antennas Installation ..................................................................................................................................................3

I-2-2 Connecting Ethernet Cable(s) ....................................................................................................................................4

I-2-3 Pole Mount Installation – for VigorAP 918RPD .......................................................................................................6

I-2-4 Pole Mount Installation – for VigorAP 918R ............................................................................................................8

I-2-5 Wall Mount Installation – for VigorAP 918R.............................................................................................................9

I-2-6 Grounding Access Point .......................................................................................................................................... 10

I-2-7 Powering Access Point............................................................................................................................................. 11

I-3 Network IP Configuration ......................................................................................................................................................... 12

I-3-1 Windows 10 IP Address Setup ................................................................................................................................ 12

I-4 Accessing to Web User Interface ............................................................................................................................................. 15

I-5 Changing Password ................................................................................................................................................................... 18

I-6 Dashboard .................................................................................................................................................................................. 19

I-7 Quick Start Wizard ..................................................................................................................................................................... 20

I-7-1 Settings for Access Point ......................................................................................................................................... 21

I-7-2 Settings for Mesh Root ............................................................................................................................................ 24

I-7-3 Settings for Mesh Node........................................................................................................................................... 29

I-7-4 Settings for Range Extender ................................................................................................................................... 30

Chapter II Connectivity ............................................................................................................................................. 35

II-1 Operation Mode........................................................................................................................................................................ 36

II-2 General Concepts for Wireless LAN (2.4GHz/5GHz) ............................................................................................................ 38

II-3 Wireless LAN (2.4GHz/5GHz) Settings for AP Mode............................................................................................................. 41

II-3-1 General Setup .......................................................................................................................................................... 42

II-3-2 Security ..................................................................................................................................................................... 45

II-3-3 Access Control ......................................................................................................................................................... 48

II-3-4 WPS ........................................................................................................................................................................... 49

II-3-5 Advanced Setting..................................................................................................................................................... 50

II-3-6 AP Discovery ............................................................................................................................................................ 53

II-3-7 WDS AP Status ......................................................................................................................................................... 54

II-3-8 Bandwidth Management........................................................................................................................................ 54

II-3-9 Airtime Fairness....................................................................................................................................................... 55

II-3-10 Station Control ...................................................................................................................................................... 57

II-3-11 Roaming ................................................................................................................................................................. 59

II-3-12 Band Steering (for Wireless LAN (2.4GHz)) ........................................................................................................ 61

II-3-13 Station List.............................................................................................................................................................. 66

II-4 Mesh Settings for Mesh Mode ................................................................................................................................................ 72

II-4-1 Mesh Setup .............................................................................................................................................................. 74

II-4-2 Mesh Status.............................................................................................................................................................. 79

II-4-3 Mesh Discovery ....................................................................................................................................................... 80

II-4-4 Basic Configuration Sync........................................................................................................................................ 81

II-4-5 Advanced Config Sync ............................................................................................................................................ 84

II-5 Universal Repeater Settings for Range Extender Mode...................................................................................................... 85

II-6 LAN ............................................................................................................................................................................................. 89

II-6-1 General Setup .......................................................................................................................................................... 89

II-6-2 Web Portal................................................................................................................................................................ 92

Chapter III Management ........................................................................................................................................... 95

III-1 System Maintenance............................................................................................................................................................... 96

III-1-1 System Status ......................................................................................................................................................... 97

III-1-2 TR-069 ...................................................................................................................................................................... 98

III-1-3 Administrator Password ..................................................................................................................................... 100

III-1-4 User Password...................................................................................................................................................... 101

III-1-5 Configuration Backup.......................................................................................................................................... 102

III-1-6 Syslog/Mail Alert................................................................................................................................................... 104

III-1-7 Time and Date ...................................................................................................................................................... 105

III-1-8 SNMP...................................................................................................................................................................... 106

III-1-9 Management......................................................................................................................................................... 107

III-1-10 Reboot System ................................................................................................................................................... 109

III-1-11 Firmware Upgrade ............................................................................................................................................. 110

III-2 Central AP Management....................................................................................................................................................... 111

III-2-1 General Setup ....................................................................................................................................................... 111

III-2-2 APM Log................................................................................................................................................................. 112

III-2-3 Overload Management ....................................................................................................................................... 113

III-2-4 Status of Settings.................................................................................................................................................. 114

III-3 Mobile Device Management ................................................................................................................................................ 115

III-3-1 Station List............................................................................................................................................................. 115

III-3-2 Station Statistics ................................................................................................................................................... 121

III-3-3 Station Nearby...................................................................................................................................................... 122

III-3-4 Policies ................................................................................................................................................................... 123

III-3-5 Station Control List .............................................................................................................................................. 124

Chapter IV Others .................................................................................................................................................... 125

IV-1 RADIUS Setting....................................................................................................................................................................... 126

IV-1-1 RADIUS Server ...................................................................................................................................................... 126

IV-1-2 Certificate Management ..................................................................................................................................... 127

IV-2 Applications............................................................................................................................................................................ 130

IV-2-1 Schedule ................................................................................................................................................................ 130

IV-2-2 Apple iOS Keep Alive............................................................................................................................................ 132

IV-2-3 Wi-Fi Auto On/Off................................................................................................................................................. 134

IV-2-4 Sensor.................................................................................................................................................................... 135

IV-3 Objects Setting ....................................................................................................................................................................... 137

IV-3-1 Device Object........................................................................................................................................................ 137

IV-3-3 Device Group ........................................................................................................................................................ 139

Chapter V Mobile APP, DrayTek Wireless............................................................................................................... 141

V-1 Introduction of DrayTek Wireless......................................................................................................................................... 142

V-2 Select a VigorAP ...................................................................................................................................................................... 143

V-3 Quick Start Wizard.................................................................................................................................................................. 144

V-4 Login......................................................................................................................................................................................... 153

Chapter VI Troubleshooting.................................................................................................................................... 157

V-1 Diagnostics .............................................................................................................................................................................. 158

V-1-1 System Log ............................................................................................................................................................. 159

V-1-2 Speed Test.............................................................................................................................................................. 159

V-1-3 Traffic Graph .......................................................................................................................................................... 160

V-1-4 WLAN (2.4GHz) Statistics...................................................................................................................................... 161

V-1-5 WLAN (5GHz) Statistics ......................................................................................................................................... 162

V-1-6 Interference Monitor ............................................................................................................................................ 163

V-1-7 Support Area.......................................................................................................................................................... 164

V-2 Checking the Hardware Status ............................................................................................................................................. 165

V-3 Checking the Network Connection Settings ....................................................................................................................... 166

V-3-1 For Windows .......................................................................................................................................................... 166

V-3-2 For Mac Os ............................................................................................................................................................. 168

V-4 Pinging the Device .................................................................................................................................................................. 169

V-4-1 For Windows .......................................................................................................................................................... 169

V-4-2 For Mac Os (Terminal) .......................................................................................................................................... 169

V-5 Backing to Factory Default Setting ....................................................................................................................................... 171

V-5-1 Software Reset....................................................................................................................................................... 171

V-5-2 Hardware Reset..................................................................................................................................................... 172

V-6 Contacting DrayTek ................................................................................................................................................................ 173

Index ............................................................................................................................................................................................... 174

VII

Chapter I Installation

I-1 Introduction

This is a generic International version of the user guide. Specification, compatibility and features vary by region. For specific user guides suitable for your region or product, please contact local distributor.

Thank you for purchasing VigorAP 918R series.

Easy install procedures allows any computer users to setup a network environment in very short time - within minutes, even inexperienced users. Just follow the instructions given in this user manual, you can complete the setup procedure and release the power of this access point all by yourself!

VigorAP 918RPD also is a Power over Ethernet Powered Device which adopts the technology of PoE for offering power supply and transmitting data through the Ethernet cable.

I-1-1 LED Indicators and Connectors

Before you use the Vigor modem, please get acquainted with the LED indicators and connectors first.

AP918R AP918RPD

LED Status Explanation

Off The system is not ready or has failed. ACT

Blinking The system is ready.

2.4G / 5G

5G Signal (For D Model)

Interface Description

Factory Reset Restore the default settings. Usage: Switch on the access point. Press and

PoE In Connector for receiving power from another device.

PoE Out (For D Model) Connector for supplying power to another device.

On Wireless function is ready.

Off Wireless function is not ready.

Blinking Data is being transmitted (sending/receiving).

The signal strength (excellent) > -50dBm.

The signal strength (good) is between -66dBm ~ -51dBm.

The signal strength (fair) is between -73dBm~ -67dBm.

No signal or the signal strength is <-73dBm.

hold reset button for at least 10 seconds. The router will restart with the factory default configuration.

Before pressing the button, the cover should first be removed by rotating it with a torque of 13 kgf-cm. After the access point has been reset, replace the cover and lock it with the same amount of torque.

Note:



For the sake of security, make the accessory kit away from children.

I-2 Mounting the Access Point

The VigorAP can be pole mounted depending on the installation environment. This section will guide you through installing the VigorAP.

Note:



For the sake of personal safety, only trained and qualified personnel should install this device.

I-2-1 Antennas Installation

1. Remove the protective cap.

2. Insert the antennas and fasten them by rotating clockwise.

Warning:



Do not open the top cover of the device.

Installation during thunderstorms could be dangerous.

I-2-2 Connecting Ethernet Cable(s)

Refer to the following steps to attach the Ethernet cable and waterproof head. (Take VigorAP 918RPD as an example.)

1. Remove the cable cover for Ethernet Port (e.g., Port 1 PoE In).

2. Before connecting, verify that the cable has a rubber seal and that it is not damaged.

To prevent the enclosure from water leakage, make sure the Ethernet cable gland and the rubber gasket are present and installed properly.

3. Inserting RJ-45 connector into the port.

4. Use an adjustable wrench and tighten the thread-lock sealing nut with torque 10 kgf-cm.

Note:



Do not pull the cable backwards; the force might break the plug.

Reconnecting Ethernet Cable

1. Loosen the thread-lock sealing nut.

2. Loosen the clamping claw and seal.

3. Loosen the body and washer.

4. Remove the cable.

5. To reattach the cable, follow the above steps in reverse.

Note:



The diameter for the Ethernet cable shall be limited between 4.3mm to 5.9mm.

I-2-3 Pole Mount Installation – for VigorAP 918RPD

1. Find a suitable location for installing the access point.

2. Select a mounting point on a pole.

3. Attach the mount kit assembly to the mounting plate by locking four screws with the torque of

10 kgf-cm.

4. Insert the pipe clamp into the mount kit assembly.

5. Press the pipe clamp to open it for clamping the pole.

Note:



The diameter for a pole shall be limited between 35mm to 60mm.

I-2-4 Pole Mount Installation – for VigorAP 918R

1. Find a suitable location for installing the access point.

2. Select a mounting point on a pole.

3. Insert the pipe clamp on the access point. Press the pipe clamp to open it for clamping the

pole.

I-2-5 Wall Mount Installation – for VigorAP 918R

Refer to the following steps to mount the access point on the wall.

1. Find a suitable location for installing the access point.

2. Insert two pieces of anchor to the wall.

3. Lock the screws on the anchors.

4. Hang the access point on the anchors.

I-2-6 Grounding Access Point

In outdoor installations and before powering the access point with AC power, VigorAP must be grounded prior to wire installation.

1. Take out the ground cable from the mount kit.

Ground Lug

2. Insert a ground rod on the ground.

3. Strip the insulation for the ground lug.

4. Use the appropriate crimping tool to crimp the ground cable to the grounding lug.

5. Connect the ground rod and the VigorAP using the ground cable.

Note:



Please consult an electrician if you are uncertain about the type of grounding that is required.

I-2-7 Powering Access Point

VigorAP 918R/RPD can be powered via the PoE input from an in-line power injector or a suitably powered switch port.

Before powering VigorAP, you should:

 Pay attention to local and national electrical codes.  Not place the power injector / VigorSwitch in outdoor environment without any protection.

Moisture might get into the power injector and cause a short circuit or possible fire.

 Not work on the system during periods of lighting activity to avoid the risk of electric shock, and

do not connect or disconnect the Ethernet cables under bad weather.

Below shows two examples of connecting power for VigorAP 918R and VigorAP 918RPD.

Example 1: AP918R

Example 2: AP918RPD

I-3 Network IP Configuration

After the network connection is built, the next step you should do is setup VigorAP 1000C with proper network parameters, so it can work properly in your network environment.

Before you can connect to the access point and start configuration procedures, your computer must be able to get an IP address in the same subnet as this AP. If it's not connected to the same DHCP Server with the AP or you're unsure, please follow the following instructions to configure your computer to use the static IP address in the same subnet as default IP address of this AP.

For the default IP address of this AP is set “192.168.1.2”, we recommend you to use “192.168.1.X (except 2)” in the field of IP address on this section for your computer. If the operating system of your computer is…

Windows 10 - please go to section I-3-1

I-3-1 Windows 10 IP Address Setup

Click the Start button (it should be located at lower-left corner of your computer), then click the Settings icon.

Double-click Network & Internet.

Next, click Change adapter options.

Click the local area connection.

Then, select Internet Protocol Version 4 (TCP/IPv4) and click Properties.

Under the General tab, click Use the following IP address. Then input the following settings in respective field and click OK when finish.

IP address: 192.168.1.9

Subnet Mask: 255.255.255.0

I-4 Accessing to Web User Interface

All functions and settings of this access point must be configured via web user interface. Please start your web browser (e.g., Firefox).

1. Make sure your PC connects to the VigorAP 918R correctly.

2. Open a web browser on your PC and type http://192.168.1.2. A pop-up window will open to

ask for username and password. Pease type “admin/admin” on Username/Password and click OK.

Note:



You may either simply set up your computer to get IP dynamically from the router or set up the IP address of the computer to be in the same subnet as the IP address of VigorAP 918R.

 If there is no DHCP server on the network, then VigorAP 918R will have an IP address of

192.168.1.2.

 If there is DHCP available on the network, then VigorAP 918R will receive it’s IP address via the

DHCP server.

 If you connect to VigorAP by wireless LAN, you could try to access the web user interface

through http://vigorap.com.

3. For the first time accessing VigorAP, the Quick Start Wizard for configuring wireless settings

will appear as follows. Refer to Section I-7 Quick Start Wizard for detailed information

4. If VigorAP has been configured previously, the Dashboard of VigorAP will appear as follows:

5. The web page can be logged out by clicking Log Out on the top right of the web page. Or,

logout the web user interface according to the chosen condition. The default setting is Auto Logout, which means the web configuration system will logout after 5 minutes without any operation. Change the setting of auto logout if you want.

Note:



If you fail to access the web configuration, please go to the section “Trouble Shooting” for detecting and solving your problem.

For using the device properly, it is necessary for you to change the password of web configuration for security and adjust primary basic settings.

I-5 Changing Password

1. Please change the password for the original security of the modem.

2. Go to System Maintenance page and choose Administration Password.

3. Enter the new login password on the field of Password. Then click OK to continue.

4. Now, the password has been changed. Next time, use the new password to access the Web

User Interface for this modem.

I-6 Dashboard

Dashboard shows system status including the number of client connected, throughput, gateway, physical connection status, radio (2.4GHz / 5GHz) status, backhaul network, recent activities, wireless network usage, and so on.

Click Dashboard from the main menu on the left side of the main page.

I-7 Quick Start Wizard

Quick Start Wizard will guide you to configure 2.4G wireless setting, 5G wireless setting and other corresponding settings for Vigor Access Point step by step.

Available operation mode includes:

 Access Point  Mesh Root  Mesh Node  Range Extender

In this page, the advanced settings pages will vary according to the operation mode specified.

I-7-1 Settings for Access Point

1. Choose Access Point as the operation mode and click Next Step.

2. In the following page, configure the settings for wireless LAN (for both 2.4GHz and 5GHz) and

click Next Step.

Available settings are explained as follows:

Item Description

WiFi Name Set a name for VigorAP 918R to be identified.

WiFi Password Type 8~63 ASCII characters, such as 012345678..(or 64 Hexadecimal

digits leading by 0x, such as "0x321253abcde...").

Enable 2nd Wireless

Enable Bandwidth Limit

Enable Station Control

Check the box to enable the second wireless setting.

Such feature is especially useful for free Wi-Fi service. For example, a coffee shop offers free Wi-Fi service for its guests for one hour every day.

2nd WiFi Name - Set a name for VigorAP 918R which can be identified and connected by wireless guest.

2nd WiFi Password - Set 8~63 ASCII characters which can be used for logging into VigorAP 918R by wireless guest.

Check the box to define the maximum speed of the data uploading/downloading which will be used for the guest connecting to Vigor device with the same SSID.

Upload Limit – Scroll the radio button to choose the value you want.

Download Limit –Scroll the radio button to choose the value you

want.

Check the box to set the duration for the guest connecting /reconnecting to Vigor device.

Connection Time –Scroll the radio button to choose the value you want.

Reconnection Time –Scroll the radio button to choose the value you want.

3. Change the default password for such device with new value. Then click Next Step.

Available settings are explained as follows:

Item Description

Admin Password Enter a new password.

Confirm Enter the new password again for confirmation.

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